# Page 4 | Chargebee Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Chargebee the right Recurring Billing solution for you? Explore 104 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131433/Chargebee/reviews --- Chargebee 4.2 (104) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 19th, 2026 # Page 4 - Reviews of Chargebee ## Showing most helpful reviews Showing 76-100 of 104 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Simon W. Web Developer Information Technology and Services Used the software for: Less than 6 months ### "Disappointing & Frustrating" February 23, 2022 2.0 For the level of quality of their support and service their paid plans are overpriced. Pros Has a full range of features and settings for subscription management. Cons Buggy and poorly implemented features that will leave you frustrated. For example you can sync orders with ShipStation which has a setting to use order billing address when shipping address is not available which sounds good however their solution for this is to silently send the billing address to ShipStation if a shipping address is set but it has a validation error. So you can mysteriously end up with orders in ShipStation with the wrong shipping address. Desperate sales staff who over promise. Slow & inexperienced support staff, that have plenty of canned responses to buy themselves more time. Review Source Valentin M. Marketing/Manager/Owner Marketing and Advertising Used the software for: 1-2 years ### "Simply Awesome Subscription Billing that JUST WORKS!" October 28, 2015 5.0 I''ve been relying on Chargebee to handle all subscription needs for my online wordpress maintenance service for the last 3 years. They always went above and beyond my expectations in helping me with anything I asked of them. I have never once encountered a problem due to their service! I love their team. I respect their leadership. I highly recommend you check them out! Pros Fast and easy setup, Intuitive UI, Rich features, Flexible, Stable, Great support Cons None! Never had an issue. Review Source NM Nicole M. Digital marketing executive Computer Software Used the software for: 6-12 months ### "ChargeBee " April 10, 2024 5.0 Pros Great software to gather customer billing info Cons Hubspot/CRM integration is not great, we haven’t been able to transfer all necessary info Review Source Stéphane M. Sales Manager Information Technology and Services Used the software for: Less than 6 months ### "An essential tool to avoid a mess in your monthly and yearly subscriptions over time. " September 8, 2020 5.0 Pros Robust platform from which you can build a large customer base with different types of subscriptions. High level of customization. The information is well structured. It does integrate well with Stripe. Cons The UI could be sexier and the learning curve is steep. Sometimes, it is not intuitive and rely a lot on our IT team to support us internally. Reason for choosing Chargebee The pricing plan evolves according to your own billing. Review Source Pierre R. CEO E-Learning Used the software for: I used a free trial ### " \[SENSITIVE CONTENT\] helped me alot during the onboarding!" June 8, 2022 5.0 Pros Great to integrate into any website builder Cons Difficult to configure but the onboarding process with the engineer fix this issue Review Source VD Volker D. Vorarbeiter Machinery Used the software for: 6-12 months ### ""Very convenient and flexible service"" January 2, 2022 5.0 Exchanges and membership the executives is really simple and coordinating the framework with our CRM was extremely speedy and powerful. The presentation of the organization expanded as it is truly simple to explore between our CRM and chargebee frameworks. Pros UI and straightforwardness. Everything is set consistently and regardless of whether you have a past encounter with Chargebee it's exceptionally simple to become acclimated to it. Effortlessness and a speedy expectation to absorb information make it an extraordinary apparatus for all exchange based cycles. Cons In some cases we get issues with webhooks and API's on our different member framework that is associated with Chargebee, however I'm certain it is handily fixed. We trust that these reconciliations issues will be settled. Review Source Patrick B. Cofounder and CEO Information Technology and Services Used the software for: Less than 6 months ### "Excellent product!" August 16, 2016 5.0 Chargebee is excellent for subscription businesses who need to manage their payments and invoices. I would strongly recommend trying it out. It's extremely easy to use. Should you run into any issues, their support team is amazing and very responsive. Pros Extremely easy to get set up and start taking payments. Cons A Xero integration would be useful, which they have built and are currently testing. Review Source RQ Rizwan Q. Manager Information Technology and Services Used the software for: Less than 6 months ### "An excellent choice for big businesses" February 2, 2023 4.0 Pros Simple integration and easy to use features make it excellent choice for any big business. It provides all necessary tools for an ecommerce business and very rigid on data security. Cons There are few plans but I must say it is very expensive to run for a small business. Review Source SS Samir S. CEO Computer Software Used the software for: 6-12 months ### "Recurring subscriptions made easy" November 13, 2016 5.0 A fantastic tool which makes it really easy to handle all your subscriptions in one place. Integrate it with the API and you can quickly start charging your customers on any period that you want. With smart and simple integrations to payment gateways you will see money on your account directly and you don't need to handle the credit card information. New product and coupons is simply added and managed in the interface. Looking forward to explore the tool even more. Pros Easy to use Simple setup Great support Cons Missing the possibility to be able to add multiple invoice rovs to an invoice. Review Source LM Leon Muller Used the software for: ### "Great API Docs and Fantastic customer support" January 2, 2013 5.0 I first heard of Chargebee after doing some trial integration of both Chargify and Spreedly with our new SaaS app rocketmailmerge.com. A quick look over their API documentation and we were off to work integrating their system with our billing and customer management. Chargebee's API was very easy to integrate, it took only 1 day to get up and running on their sandbox due to their great example code. As an Australian Startup it's very difficult to find a payment manager that can connect to a payment gateway to process USD. Fortunately Chargebee integrates with both Worldpay and eWay. We use Worldpay as our payment gateway so it was paramount that our payment manager supported them. Not only do they support them but about 25 other payment gateways should we ever need to change payment gateways. Chargebee's fees are dirt cheap which makes it a great option for startups who are bootstrapping their building. Their pricing is very competitive and was the best I could find on the market. The team at Chargebee are very helpful and always respond quickly to support emails. Any questions we've had have been answered in detail and the team is a pleasure to communicate with. I will be using and recommending the Chargebee billing platform for all my future projects. Review Source JF Jake F. CMO Food & Beverages Used the software for: 6-12 months ### "Powerful product, 1 stop shop for subscription management" December 12, 2017 4.0 Pros We rely on Chargebee for the recurring element of our business. It is incredibly flexible in the types of subscriptions you can create, and how you want to manage them. Every single element of every customer's subscription is customizable. Review Source Response from Chargebee October 24, 2018 Hey Jake, Thank you so much for taking your time out to review us. We¿re constantly working hard towards improving our customer experience and reviews like these We work hard to meet customers¿ expectations and we are happy to know that we hit the mark for you :) VR Verified Reviewer Founder Marketing and Advertising Used the software for: 1-2 years ### "Good overall" November 4, 2021 4.0 I've used it for online payments mainly, and have recommended it to a few colleagues. Pros It's easy to set up payment links to send to clients and everything is process quickly. Cons Some features were a little convoluted but at least the help section is thorough. Review Source VR Verified Reviewer Asesor Judiciary Used the software for: Less than 6 months ### "Mi experiencia en Chargebee" October 18, 2023 5.0 Pros La plataforma es de gran ayuda con la facturación en negocios, aumenta la eficiencia a la hora de facturar. Cons En mi opinión el plan Rise debería tener soporte por chat y telefónico en tiempo real. Fuera de eso todo bien. Review Source TCB Todd, Chair, BostonCHI Used the software for: ### "Chargebee is great!" May 18, 2013 5.0 Our small local professional org / non-profit was looking for a newsletter / member management system that was supported and not going to break the bank. During our investigations of MailChimp, we learned about Chargebee. While a relatively new company, we were given confidence by MailChimp's endorsement. We went live a week ago with our new solutions and cannot be happier. Pros We've found Krish and his team to be super helpful. They were responsive and informative to our pre-sales questions and have been helpful setting us up with their system. Generally, the product is very easy to use. They are receptive to feedback. Cons Since Chargebee is a new company, there are a few rough spots, for example, when using their hosted payment pages, any payment errors are generic. Also, for someone not familiar with payments, some of the configuration took some work. Review Source Response from Chargebee May 19, 2013 Thank you Todd. A pleasure to work with you. Your inputs on your use cases certainly helped us & your review has been a great help to import your existing subscriptions. Looking forward to a long relationship. Thank you. SM SALLY M. Entrepreneur Used the software for: Less than 6 months ### "Wish it were a bit easier" February 2, 2018 4.0 Pros I LOVE that you get to start for free while you're getting set up and building your business. That option is very valuable to me and the clients I work with. That is probably the #1 reason my clients have chosen the platform in the past. Cons There's so much to set up and sort out, and while it's nice that they reach out to hop on a call and give support (they reach out too much, actually), I'd rather have tutorials or even just a clearer sense of what to take care of first, what comes next, and on and on. It also surprises me at times how seemingly simple things are not handled simply. For instance, you should be able to send invoices without a client's credit card, or set up multiple payment plans within the same product. Review Source Response from Chargebee October 24, 2018 Hi Sally, Thank you for taking time out to review us :) I¿m happy that you find our test environment valuable and useful. Regarding your feedback on set up, we will surely take this into consideration and work on a much more easier and quicker way to help set up the Chargebee account. Should you have any queries, please reach out to me or our support team and we will do our best to resolve them. VR Verified Reviewer Product & Operations Manager Computer Software Used the software for: Less than 6 months ### "Chargebee Review" April 18, 2019 5.0 We were looking at a few options for recurring billing and happy that we chose Chargebee. It does the work for us and we are focusing on more important tasks. Pros Great tool for automated recurring billing. My team was up to speed fast and didn't face any issues. Intuitive. Cons Not enough filters option to sort the base of users. Matters especially if you want to export lists. Review Source Marcus R. Head of Business Intelligence | Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Great system but requires a god amount of work to setup" October 16, 2017 5.0 Pros The system is really good. Can create multiple plans, adds on, good too to manage legacy customers and very intuitive to use after the initial setup . Cons requires a lot of tinge on the beginning to do all the setup. The person who is responsible for this need to be fully engaged in order to do the right settings. Review Source Harsha H. Product Computer Software Used the software for: Less than 6 months ### "Chargebee is the way to go for all your recurring payment needs" October 9, 2018 5.0 Pros The setup was smooth and did not take a lot of time. It integrates well with stripe and complements its feature sets. Cons Not a lot that i hate about Chargebee per se but i think integrating with accounting software even on the Go plan would have made it even better. Review Source VR Verified Reviewer Co Founder Internet Used the software for: Less than 6 months ### "Great service for managing your subscriptions" July 31, 2019 5.0 Chargebee makes subscription management non-brainer. Pros Chargebee offers a powerful API to help with managing subscriptions, plans and customers Cons The v3 of the customer portal doesn't support all features of v2. Hope that will change Reason for choosing Chargebee It has a great API Review Source JP Jacob P. CEO Retail Used the software for: Less than 6 months ### "It's an Okay Product" August 16, 2018 4.0 Their customer support team was always slow on getting back to People and they never wanted to just provide you the answers you need, They always wanted to schedule a call back Pros That I could start subscriptions for my customers and also invoice them with their profile(accounts). Cons It stinks as I could not have a hosted payment portal for my customers to make payments and manage their accounts. Their software is heavily into coding and having the coding experience. It's definitely something not worth my money Review Source JN Jacob N. CEO Computer Software Used the software for: 6-12 months ### "Great for startups" February 4, 2020 5.0 I use Chargebee primarily for charging for subscription plans. It's been great for starting up because there aren't any upfront costs Pros Their freemium plans is great for startups. You don't have to pay Chargebee for anything until you generate $50000 of revenue on their platform. They also offer a test playground where you can mess around without breaking anything, which is nice. Cons Transitioning some of the data from the playground environment to the live environment was a bit confusing. Review Source KB Kate B. CEO Insurance Used the software for: Less than 6 months ### "Love Chargebee, it makes our accounting a breeze!" December 5, 2019 5.0 Great experience! Quick customer service replies if we ran into any hurdles. Pros The set up was easy and tailoring the customer front end was really quick. We had connected our Stripe account and were up and running in less than one hour. The reporting seems really in depth and excited to be able to run reports in many different ways. Cons I wish there was a "lite" or startup pricing tier. As a small business the cost is a bit prohibitive on top of the processing fees. Review Source JC Jon C. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Perfect for Non-tangable service based businesses" December 6, 2016 5.0 Found Chargebee after switching to braintree payments for my credit card processing needs. Super simple setup, and easy to create products and customer subscriptions. Hosted payment pages make collecting payment securely a breeze. Pros Inexpensive payment portal and customer database solution Cons n/a Review Source RK Reza Khan Used the software for: ### "Wonderful API and Support" March 10, 2014 5.0 I stumble across ChargeBee after searching on the web for subscription API management for our new signal service. From the very start , I found the ChargeBee API very easy to use , the web site easy to navigate and the response from our specific help requests first rate. Our signal service went live a couple of months ago with zero problems from the subscription side which worked with no problems. I can 100% recommend ChargeBee to anyone who reads this and to anyone who emails me personally Review Source MM Musadiq M. Marketing Manager Computer & Network Security Used the software for: I used a free trial ### "Nice tool for managing subscription business" December 12, 2018 5.0 Pros I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions. Cons Their pricing is something that may bring a challenge for small companies to adopt it. Otherwise, this is nice for large enterprises, even SAAS companies with solid revenue track. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.