# Page 18 | Zoho Survey Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Zoho Survey the right Survey solution for you? Explore 450 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131426/Zoho-Survey/reviews

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Zoho Survey

4.6 (450)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Zoho Survey

## Showing most helpful reviews

Showing 426-450 of 450 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YTC

Ya Ting C.  
  
  
Used the software for: I used a free trial

### "null"

December 12, 2017

5.0

Review Source

AA

Abdul A.  
  
  
Used the software for: Less than 6 months

### "null"

September 13, 2017

4.0

Review Source

GP

Georgi P.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Really easy to create and publish Surveys"

July 3, 2017

5.0

We get our service better and better every day

Pros

The automatic creation of charts as respondents complete the survey is an amazing feature as it cuts the job of exporting the data into other formats like excel and run the analysis.

Cons

There is not much to say as a weakness of this platform. I think the the Zoho CRM integration should be in the free plan

Review Source

MI

Mohamad I.  
  
  
Used the software for: I used a free trial

### "Simple and easy to use"

December 19, 2018

5.0

Pros

Very easy to use, i create survey less than 10 minutes and I can export report to PDF with beautiful design. I like plain design so zoho survey can embed Android in-app like a native survey.

Cons

When i export report as PDF, only 100 response that i can read. :D But if i export as spreadsheet i fully response i can read.

Review Source

NH

Natanje H.  
Business Development Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "null"

February 4, 2019

3.0

Review Source

JS

Justin S.  
  
  
Used the software for: Less than 6 months

### "null"

October 26, 2017

5.0

Review Source

DD

Daniel D.  
Product Manager  
Information Services  
Used the software for: Less than 6 months

### "null"

January 7, 2016

2.0

Review Source

JW

Joshua W.  
Team Leader  
Education Management  
Used the software for: Less than 6 months

### "null"

November 3, 2016

5.0

Review Source

SS

Someleze S.  
Civil Engineer  
Civil Engineering  
Used the software for: Less than 6 months

### "Zoho Survey review"

July 12, 2022

5.0

Pros

I love Zoho survey because it provides the easiest way to earn money, which is by taking surveys.

Cons

Ever since I started using this software I have not been getting a lot of surveys.

Review Source

VR

Verified Reviewer  
Vice President, Content & Operations  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great, easy tool!"

June 19, 2018

5.0

Pros

I was able to set up employee performance surveys very easily, and could intuitively determine how to duplicate them, share them, and review the results.

Cons

Free version is limited in customization and reporting, however I was still able to work with it as I tried the app out.

Review Source

VR

Verified Reviewer  
Founder  
Consumer Services  
Used the software for: I used a free trial

### "Post workshop survey"

May 31, 2020

5.0

Zoho worked well for my simple survey. It was a short post workshop survey to gather feedback. I like the dashboard and how the data is presented/synthesized.

Pros

Fairly easy to use and set up my custom survey

Cons

Not really an detractors as I've only used this software for one survey so far.

Review Source

SI

Suganth I.  
Student  
  
Used the software for:

### "Easy,Useful with lot of feautures ."

September 19, 2017

5.0

Completing my masters thesis

Pros

options for different question types.Better than competitors.Thank you for the trial version. completed my research

Cons

UI can be improved.More visibility can be given to the product by marketing.I found it first in a quora post.

Review Source

RL

Russell L.  
President  
Utilities  
Used the software for: I used a free trial

### "I was new to the product, but I managed to work with the software fairly easily."

March 26, 2018

4.0

Pros

I only used it once, but I am looking to dive in and make it part of our companies monthly process for new contacts

Cons

As I said, I only used it once, but I am looking to dive in and make it part of our companies monthly process for new contacts

Review Source

RC

Remya C.  
Product Manager  
Information Technology and Services  
Used the software for:

### "Great software"

July 5, 2017

4.0

Pros

Easily modifiable, easy view of reports and statistics section, a survey can be built up very fast

Cons

Not able to share the template to other users, other designs we are not able to add

Review Source

HM

Hayden M.  
Talent Acquisition Manager  
Telecommunications  
Used the software for: I used a free trial

### "Great Survey tool"

November 16, 2019

5.0

Collecting data on which products our staff find the most useful

Pros

Easy to create surveys with good clear usuability.

Cons

Nothing so far. The software was easy to use.

Reason for choosing Zoho Survey

looked great, good free trial.

Review Source

VR

Verified Reviewer  
FCPS  
Medical Devices  
Used the software for: I used a free trial

### "Good"

February 20, 2020

4.0

This is confidential and I don't really want to discuss here.

Pros

Works well as a survey tool. Fairly intuitive.

Cons

The cost and the fact that I am forced to write a review to extend services.

Review Source

DG

Daniel G.  
IT Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good Survey Option"

March 23, 2020

3.0

Pros

Easy to use, clean uncluttered UI. Would work well with my other zoho accounts.

Cons

Nothing to report here, I have only used it to complete surveys from my email.

Review Source

VR

Verified Reviewer  
Director of Client Services  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Alternative to Survey Monkey"

October 4, 2017

5.0

Pros

Survey questions customizations Great Reporting If you are looking to do an internal or external survey, Zoho is for you.

Review Source

LH

Lawrence H.  
Executive Director  
Facilities Services  
Used the software for: Less than 6 months

### "Works well, plenty of options for detailed information"

July 5, 2017

4.0

Pros

Very easy to use right out of the box. Small learning curve for my team. Support was very helpful with the few questions that came up.

Cons

App is missing a few options found in other software such as selective question numbering. We ask follow up essay questions for some questions, and these should not be numbered.

Review Source

SO

Sikiru O.  
Tech Presales  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy To Use"

May 19, 2020

5.0

Pros

This software is easy to use and has a lot of question templates

Cons

This software should have more customizing features

Review Source

VR

Verified Reviewer  
Psychology Professor  
Higher Education  
Used the software for: I used a free trial

### "Easy to use"

May 18, 2020

4.0

Pros

Options vary widely when building a question

Cons

Not sure yet; haven't received the outcomes/reports

Review Source

SB

Sonja B.  
SEN support  
Education Management  
Used the software for: Less than 6 months

### "Easy to use,enjoyable !"

September 11, 2017

5.0

Easy to use,nice results.

Pros

Easy to see results.You can make your survey very person and or professional.Step by step guide is easy to use.

Cons

The limit time factor meant not all requested had a chance to do survey.So an additional startup and chase was required for all to do.

Review Source

AB

Amber B.  
Manager  
  
Used the software for: Less than 6 months

### "Easy to use, resourceful, helpful"

August 7, 2017

5.0

Pros

The monitoring allows me to see whats needed for the next steps in marketing as well as customer service and sales

Cons

It looks sort of basic and it wasnt a highlighted software...I kind of had to dig...also the free trail didnt allow additional users

Review Source

HS

Harrison S.  
  
  
Used the software for: I used a free trial

### "null"

September 4, 2017

5.0

Review Source

IA

Iyad A.  
IT Manager  
  
Used the software for: Less than 6 months

### "null"

December 6, 2017

5.0

Review Source

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