# Intralinks VDRPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Intralinks VDRPro the right Virtual Data Room solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/reviews

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Intralinks VDRPro

4.1 (20)

[View alternatives](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Intralinks VDRPro

Ease of use

3.5

Customer Service

4.3

## Pros and Cons in Reviews

JP H

Partner, Co-founderComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Security, quality, customer satisfcation means nothing to Intralinks as evidenced by how they handled our experience.“

July 23, 2020

JP H

Partner, Co-founderComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Training others on how to use Intralinks took up so much time -- again, this time should have been used for completing the due dilligence process.“

July 23, 2020

JP H

Partner, Co-founderComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“The initial experience: Dated, complicated and clunky interface and setup process.“

July 23, 2020

AA

Agatha A

Funding & M&AOil & Energy, 51 - 200 employeesUsed the software for: Less than 6 months.

“The authentications are not very intuitive.“

August 7, 2020

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Visual Designer  
Insurance  
Used the software for: 6-12 months

### "Works Well For Storing Documents"

November 16, 2021

4.0

Pros

I like the ease of storing documents. This software allows rather large files to be uploaded and organized.

Cons

The search feature doesn't always work. Versions of documents don't live together, rather they are uploaded as "copy" which can get messy.

Review Source

CS

Chandler S.  
VP, Investor Relations  
Real Estate  
Used the software for: 2+ years

### "Great product with incredible customer service"

November 4, 2021

5.0

\- Have used Intralinks VIA extensively over the past 9 years

Pros

\- Very quick and helpful customer service - no wait time - High level of functionality / features

Cons

\- More expensive than other options - Would like an option to securely share files on a one-off basis without needing to set up a dataroom

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

Reason for choosing Intralinks VDRPro

Level of functionality and service. Compatibility with third parties that we engage with.

Review Source

VR

Verified Reviewer  
Partner, Co-founder  
Computer Software  
Used the software for: Less than 6 months

### "Avoid Intralinks at all costs! "

July 23, 2020

1.0

The initial experience: Dated, complicated and clunky interface and setup process. Setting up a virtual data room shouldn't be so complicated. Ongoing bugs required frequent communication with Intralinks support. The time that should have been spent on document gathering and uploading was spent trying to get answers, help, and issues resolved. Managing Intralinks became a full-time job. Training others on how to use Intralinks took up so much time -- again, this time should have been used for completing the due dilligence process. Eventually, due to the ongoing issues, all parties involved in the due diligence process agreed that Intralinks was slowing the process and was unusable. We are talking about smart Accountants, lawyers, bankers, and business executives all had the same conclusion and opinion of Intralinks. And how does Intralinks respond? They insisted on an 'amicable resolution' which involved two choices: Pay in full, or they'll send to collections. Yep, that's how Intralinks deals with product failures on their side. Their concern is monetizing customers. Nothing more. Security, quality, customer satisfcation means nothing to Intralinks as evidenced by how they handled our experience.

Pros

Unfortunatley, our experience with both Intralinks product and customer support were so negative we can't offer up a single 'Pro' to using Intralinks.

Cons

What a horrible experience. The due diligence process is stressful enough -- Intralinks totally compounded this stress. We encountered bugs, clunky, and unnecessarily complicated user interface for both administrators and users.

Alternatives considered

[Brainloop DealRoom](https://www.capterra.com/p/130905/Brainloop-Secure-Dataroom/)[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/)

Reason for choosing Intralinks VDRPro

The sales presentation was compelling and we needed to move fast. Big mistake. I'm writing this review to help others avoid the same mistake we made with Intralinks. You've been warned.

Review Source

PB

Pablo B.  
M&A Associate  
Banking  
Used the software for: 6-12 months

### "Consolidated tool for M&A (DD) deals"

August 27, 2020

5.0

Consolidated and proven tool for M&A

Pros

Local Spanish support for any problem. Easy to use tool with innovate new applications every year

Cons

Variable fee structure with potential huge differences between the budget and the final invoice

Alternatives considered

[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)[Drooms](https://www.capterra.com/p/131472/Drooms-Virtual-Data-Room/)[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/)

Reason for choosing Intralinks VDRPro

Known by everyone across the industry with proven good results

Review Source

MT

Minh T.  
Investment Banking Associate  
Financial Services  
Used the software for: 1-2 years

### "Intralinks VDR Review for Private Placement Deal"

November 25, 2024

4.0

Satisfied with my experience, and our team was able to get a deal done with Intralinks with no hiccups in the way

Pros

The ability to leverage AI (called Dealio) to get summarized information quickly and efficiently without needing to read through a 300+ page public filing document

Cons

UI is not exactly as user-friendly as competing vendors, although it seems Intralinks is revamping their website experience

Review Source

DB

Diogo B.  
Lawyer  
Renewables & Environment  
Used the software for: 6-12 months

### "Very useful, but not the most friendly option"

November 27, 2019

3.0

In general, I do recommend Intralinks to keep a virtual database when dealing with different counterparties in a transaction. However, other options in the market proved to be more user friendly.

Pros

Intralinks has all the tools needed in order to keep a trustworthy virtual dataroom. During the usage of the software with countless counterparties in various transactions, Intralinks proved to offer the necessary tools as well as proved to not have technical problems, issues or undeveloped necessary tools. In other words, Intralinks is definetly a powerful option to keep a virtual dataroom when dealing with diferente counterparties.

Cons

Intralinks is definetly not the most friendly option in the market. Although the software is suffice to its purpose, sometimes some users from other counterparties showed some difficulties when dealing with the platform. This was not a serious issue and every counterparty was able to deal with it, but some users had some troubles.

Alternatives considered

[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)

Reason for choosing Intralinks VDRPro

The main fator was the price offered and the fact that we did not know iDeals by the time. However, we did switch to iDeals later.

Review Source

AH

Andrew H.  
Analyst  
Financial Services  
Used the software for: 6-12 months

### "Poor user interface"

September 24, 2020

2.0

Quite negative, it was my first time using it and I would probably steer clients towards ansarada instead

Pros

Lower end in terms of cost relative to other providers including ansarada. Service and support team are helpful and good natured

Cons

Often issues which slow down my use of the data room, eg. everytime I logon, I'm required to click disable Flash and even with following the instructions, my chrome browser does not easily remove the prompt, whereas no other data room I've used has required flash to be enabled. Other issues include Q&A - not being able to assign questions with comments and downloading an index (text did not come out for file names) which was ridiculous

Review Source

VR

Verified Reviewer  
Analyst  
Financial Services  
Used the software for: 1-2 years

### "Intralinks VDR review"

February 14, 2019

5.0

Intralinks is my favourite VDR for sell-side projects, mainly due to the ease to manage Q&A and users, which are normally the most demanding tasks in VDR management

Pros

The Intralink's customer support is great, and it helps to get quickly familiar with interface. Also there is a lot of flexibility in terms of profiles & privileges

Cons

The software his a bit strict in terms of managing folders and the automatic numbering does not work properly some times

Review Source

CB

Calvin B.  
Analyst  
Consumer Goods  
Used the software for: 6-12 months

### "Promising VDR, lacks some adjustments"

August 7, 2020

4.0

It is a safe platform that helps business to exchange information. My experience with the platform is in satisfactory levels, but it could improve if some features such as the application a mentioned in the previous message would be included.

Pros

The reports that we are able to download with the documents ID, upload date and time are very practical and really help us to maintain a good control of new items.

Cons

The platform lacks a downloadable application in order to facilitate its usage. When comparing with the iDeals platform, that feature is crutial on my preference towards iDeals.

Review Source

VR

Verified Reviewer  
Analista  
Banking  
Used the software for: 1-2 years

### "One of the best VDR in the market"

February 20, 2019

4.0

The software is very useful for documentation gathering and sharing. It has as well some reporting features that helps you understanding the users activity. It is a good value for money software

Pros

The intralinks VDR is very intuitive, easy and user friendly

Cons

You may move folders unintentionally and you wouldn't notice since it doesn't ask for changes confirmation

Review Source

MR

Manuel R.  
Senior  
Management Consulting  
Used the software for: 2+ years

### "Un VDR fiable y con asistencia inmediata"

April 3, 2023

4.0

IntraLinks es una herramienta consolidada en el mercado, fiable y fácil de usar, con la que nuestros clientes están cómodos. Se puede contar con asistencia rápida disponible las 24hs y cuenta con las funciones necesarias de un VDR.

Pros

\- VDR fiable, con escaso margen de error en las acciones.- Asistencia rápida 24hs.- Sistema de redacción sencillo.- Interfaz clara.

Cons

\- Herramienta de analíticas de uso pobres.- Concesión de permisos limitada a 10 usuarios.

Review Source

LB

Louise B.  
Analyst  
Financial Services  
Used the software for: 2+ years

### "Dataroom très intuitive "

January 26, 2024

5.0

Pros

Plateforme de dataroom très facile d’utilisation, avec un service client disponible

Cons

Rien à signaler, très bon outil et service

Review Source

AP

Atanas P.  
Associate Partner  
Investment Banking  
Used the software for: 6-12 months

### "Great VDR tool for every deal size"

February 7, 2022

5.0

preparation and management of virtual data rooms for m&a deals

Pros

AI based redacting, intuitive Q&A tool, flexible pricing

Cons

could be more intuitive at all, lower level of complexity for smaller deals could be helpful

Reason for choosing Intralinks VDRPro

higher level of data security, more features, strong support in many languages

Review Source

PG

Paul G.  
Associate  
Banking  
Used the software for: 2+ years

### "Well-known, good user interface"

January 19, 2021

5.0

Overall positive, I will likely continue to use it.

Pros

Clients know the software and it is easy to use for counterparties.

Cons

Tedious to organize and move files, and the download feature is incredible clunky and unreliable.

Review Source

MS

Maxwell S.  
Asset Management  
Renewables & Environment  
Used the software for: Less than 6 months

### "Incredible software, a must-have for due diligence work"

September 15, 2019

5.0

Overall, Intralinks Data Room has allowed world-class communication with partners and investors for our projects and has made both parties' lives much easier in the due diligence process.

Pros

The ability to share data with partners is definitely this software's biggest positive, everything can be organized very well and accessed easily. The fact that it is intuitive and easy to use is a big plus as well.

Cons

Although not really the fault of Intralinks, sometimes large projects can find itself having a tremendously messy dataroom with duplicate files and a lack of organization if it isn't set up correctly. Sometimes, setting it up in the first place can be challenging.

Review Source

VR

Verified Reviewer  
Associate  
Financial Services  
Used the software for: 1-2 years

### "Solid vdr provider"

February 12, 2019

4.0

Overall I enjoy using intralinks, as a user I have not met any problems with the platform

Pros

Ease of use and simple intrrface and helpful staff

Cons

Sometimes software lags but this is sporadic

Review Source

IB

Igor B.  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Review"

November 24, 2019

5.0

A very good experience. I would recommend the software in event a full and complicated due diligence is required.

Pros

The software includes various features that allow a complete and full control over the dataroom including a features to limit access, printing and downloading of documents from the dataroom.

Cons

As the software includes a lot of features and options it takes time to learn how to control and manage the software, hence it is not a user friendly software.

Review Source

JB

Javier B.  
Analyst  
Investment Banking  
Used the software for: 6-12 months

### "Intralinks"

February 27, 2019

4.0

I am very satisfied with this VDR

Pros

Easy to navigate. It is very easy to view, download an upload documents

Cons

The price, being the best VDR provider it is the most expensive.

Review Source

RB

Rohit B.  
Partner  
Investment Banking  
Used the software for: Less than 6 months

### "Ease of use"

May 26, 2022

4.0

Diligence data room

Pros

Control and monitoring access to users was useful

Cons

Bulk upload of folders was not possible

Alternatives considered

[PactCentral](https://www.capterra.com/p/215048/PactCentral/)

Review Source

AA

Agatha A.  
Funding & M&A  
Oil & Energy  
Used the software for: Less than 6 months

### " Intralinks ensures reliability and security"

August 7, 2020

4.0

Pros

The software has good tools for searching and organizing files and consistent levels of information security.

Cons

Despite being very good, at times the security of the files makes access impossible. The authentications are not very intuitive.

Review Source

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