# Page 3 | Firmex Virtual Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Firmex Virtual Data Room the right Virtual Data Room solution for you? Explore 353 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews --- Firmex Virtual Data Room 4.8 (353) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Firmex Virtual Data Room ## Showing most helpful reviews Showing 51-75 of 353 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DG Daniel G. Lawyer Law Practice Used the software for: 1-2 years ### "Review of Firmex" December 3, 2024 5.0 Overall, firmex is a great software to use. Pros Clean look. Not overwhelming to use. Straightforward. Cons Nothing to report here. It is easy to maneuver the dataroom and use this software. Review Source Response from Firmex January 2, 2025 It's great to hear that you find FIRMEX to be a valuable tool! It seems like it offers a seamless experience for document sharing and user activity tracking. Overall, it sounds like a reliable and efficient software solution for your needs. If there are any specific features you particularly enjoy, I'd love to hear about them! PP Param P. VP Finance Information Technology and Services Used the software for: 2+ years ### "Great product" October 4, 2024 5.0 It is easy to use, set up permissions and very user friendly. Pros Ease of use and easy to set up users, accounts and groups by companies Cons Zip files take longer to upload, otherwise no issues Review Source Response from Firmex November 4, 2024 Thanks for the feedback on the ease of use of the platform, this is one of our biggest competitive advantages. Always great to hear about a users experience with Firmex and we look forward to continually working with you. TT Tracy T. Senior Operations Analyst Financial Services Used the software for: 2+ years ### "Good product" June 20, 2024 5.0 So far so good for myself and our users. Pros It is easy to use and allows flexibility to expand and rearrange folders as required. Cons Perhaps more specific permission settings. For example, I do not need full access but it would be helpful to add the "delete" feature as a stand-alone. Switched from [HyperSQL DataBase](https://www.capterra.com/p/48888/HyperSQL-DataBase/) Firmex offered more security for our needs. Review Source Response from Firmex July 4, 2024 Thanks for the feedback on how the experience has been when adjusting folders and the structure of folders as it is all drag and drop functionality. In terms of the ability to customize permissions, we offer a role based system between what users have access to within the project (data room) and the information within meaning the documents. The permission combinations we have made are the industry settings we see most commonly used based on the roles you want to give host users vs guest users. If you require assistance further on how to best set those permissions, our support team is available 24/7. DS Dhanusha S. M and A Accounting Used the software for: 6-12 months ### "Ease of Use" July 23, 2024 5.0 Pros \- Ease of Use - Document Sharing - Document Storage Cons \- No cons as of now - Have only used for past year Review Source Response from Firmex August 6, 2024 Thanks for the feedback, great to hear that it has only been positive with Firmex thus far which is a common piece of feedback. We look forward to continually working with you on all your future VDR needs. MM Marcus M. Associate Investment Banking Used the software for: 2+ years ### "Marcus Mollica Review" June 18, 2024 5.0 It's a good VDR provider for a simple transaction / purpose. Pros Ease of use. Very easy to set up a VDR and send invites to individuals. Cons Permissions are sometimes not very easy to use and customize. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/)[Venue Virtual Data Room](https://www.capterra.com/p/191882/IPO/)[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/) Reason for choosing Firmex Virtual Data Room Price was better than other competing VDR providers. Review Source Response from Firmex July 4, 2024 Thanks for the feedback on the ease of use of the product as it is one of our main competitive advantages within the industry. As for permissions, we offer group, folder, sub-folder and document permissions so it would be helpful to connect to get a better understanding of the areas of focus. We also offer a tool called View As which allows you to see what folder level permissions you have applied to your groups, perhaps that is something of interest to discuss. KB Khalil B. Mergers and Acquisitions Senior Analyst Financial Services Used the software for: 1-2 years ### "Positive Review " June 19, 2024 4.0 Pros Tracking activity by user and company. Allows the team to gauge the interest of investors Cons Filter and search functions not very elaborated. Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. RG Raymond G. President Investment Banking Used the software for: 2+ years ### "Best in class customer service" June 18, 2024 5.0 alway positive experience dealing with both the company and support. Pros The customer service. It is local, fast and always answers any concerns. Cons Every software can always improve its interface. Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. SM Sean M. Director Financial Services Used the software for: 6-12 months ### "Easy to use data rooms" May 29, 2024 5.0 I would use them again as my 1st choice of data room. Pros Easy to navigate. The product is intuitive and every user we have invited into the data room finds it simple to use. I also have a package that offers an unlimited amount of data rooms for my annual subscription. This is flexible and very helpful, when we have several deals on the go at once. Cons No cons really. There's nothing to complain about. Reason for choosing Firmex Virtual Data Room The ability to open as many data rooms as we need to (keeping content within usage limits of course). Switched from [Datasite Acquire](https://www.capterra.com/p/250439/Datasite-Acquire/) Their cost model was per-page, which quickly can ramp costs up without our ability to control page-count (e.g. if a client adds a bulky document). Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. BS Bill S. VP, Market Access Pharmaceuticals Used the software for: 2+ years ### "Firmex is a Great Choice" June 19, 2024 5.0 Pros The VDR was easy to use, secure, and provided all of the functionality that our team requires. Cons I could not identify any areas that were lacking. Review Source Response from Firmex July 4, 2024 Appreciate the feedback on our reporting and the ability to easily track activity wtihin the data room in real time. As for our search function we offer full OCR search within a document meaning full text search, as well as the ability to search through folder and document names. DL Donald L. PSM Specialist Oil & Energy Used the software for: Less than 6 months ### "Firmex for Document Control for Compliance Audits" June 18, 2024 5.0 I was very surprised and pleases with the ease of use and ability to sort, store, and share important documentation. Pros Firmex is easy to use, secure, and enables us to share required documentation with external auditors. Cons Nothing. Everything works great. There have been no issues with this product. Review Source Response from Firmex July 4, 2024 Thanks for the feedback on your experience with our support team as we offer best in class service all in house. We recently won awards for our support team within the industry and something we are very proud of. As for our UI/UX we are in the process of making thsoe improvements as systems can always you a refresh as you outlined. AP Adam P. Attorney Legal Services Used the software for: 2+ years ### "Great Data Room" May 14, 2024 5.0 It's an integral piece of software and works very well. Pros It's easy to use for everyone and it just works. There are no issues with it that confuse people and it's secure. Great program. Cons I wish it linked to iManage and created deal books. iManage has just recently released a program that is a competitor that does those things. Review Source Response from Firmex June 4, 2024 Thanks for the feedback and apprecaite the kind words. As for our integration, we currently do not provide a direct integration to iManage and can't comment on what their product offers for the legal space. We do have API's that our clients optimized and these can be built in order to facilitate those potential needs. VR Verified Reviewer Associate Director, New Product Strategy Pharmaceuticals Used the software for: 1-2 years ### "Firmex Virtual Data Room is Excellent " April 30, 2024 5.0 Pros Firmex allowed the PureTech team to work quickly and efficiently, while ensuring that our files were secure. Cons As a user of the virtual data room, I did not appreciate that Firmex shows every time someone edits, replaces, uploads a new file. Although this makes sense, it calls attention to certain documents if things have changed. Review Source Response from Firmex May 2, 2024 Great to hear that the team was able to work quickly on your project. As for the showing of information and upload updates, I believe this is via our email notifications which can be adjusted to a frequency you are more comfortable with such as once a day or once a week instead of hourly or immediate. KW Kevin W. Analyst Telecommunications Used the software for: 6-12 months ### "Great Service" May 27, 2024 4.0 Pros Strong support system. The Firmex employees were nice to speak to and informative. Cons Would like if there was more optionality in creating pop-up NDAs for specific folders rather than on a per project basis. Review Source Response from Firmex July 4, 2024 Thanks for the feedback, always great to hear about your experience when speaking with Firmex support and team. We are always looking for feedback on how to improve the product, which is why I have passed this information along to our product team for consideration. If you have any other pieces of feedback please let me know via email at james.lehuquet@firmex.com. TH Tom H. Vice President Venture Capital & Private Equity Used the software for: 2+ years ### "Great organization and excellent product!" May 2, 2024 5.0 Pros Ease of use, very intuitive and great pricing. Cons Nothing to note on this, perhaps in some cases there could be more dedicated training Review Source Response from Firmex June 4, 2024 Thanks for the great feedback and sharing your experience using Firmex. We offer full 24/7 support and training for every user involved, you can either reaching out to support@firmex.com or call the support line. We have a SLA of 15 minute response time or less. MA Muhammad A. Business Operations Manager Biotechnology Used the software for: 1-2 years ### "I am satisfied" May 16, 2024 5.0 Pros What I liked most about Firmex Virtual Data Room is its clarity, well-designed interface, and ease of use. Navigating through documents and folders is intuitive, making it effortless to access and organize data. Additionally, the support provided by Firmex is commendable, with responsive assistance available whenever needed. Overall, Firmex Virtual Data Room offers a reliable and user-friendly solution for secure data management. Cons I did not encounter any significant issues or drawbacks while using Firmex Virtual Data Room. Review Source Response from Firmex June 4, 2024 Thanks for the kind words and amazing review, always great to hear. We look forward to continually working with you as your VDR provider. BN BARBARA N. paralegal Legal Services Used the software for: 1-2 years ### "Review of Firmex Data Room" May 21, 2024 5.0 Overall it has been easy to use and learn over a short period of time. Pros I was able to quickly learn how to use this program. Cons Sometimes I have trouble moving around categories that were entered into the wrong area. Review Source Response from Firmex June 4, 2024 We appreciate the feedback and always great to hear on the learning curve of our platform. In terms of moving around categories, I would be interested to better understand what you mean by that. Feel free to reach out to me directly at james.lehuquet@firmex.com SR Sarah R. Legal Administrative Assistant Law Practice Used the software for: 2+ years ### "Very easy to use!" May 1, 2024 5.0 I use it every few day to weekly. I create the extranet site, add the invitees, set up the rooms with folders when necessary, and upload/download documents Pros It is very easy to learn and use. I would recommend it to anyone. Cons I wish there was an easy way to remove/edit incorrect contacts when adding contacts to a Group. Review Source Response from Firmex June 4, 2024 Thanks for the kind words and word of mouth when speaking about Firmex within your network, always great to hear. As for removing or editing users, you can simply do that with the drop down menu, users can be removed without any notification to set user or a complete group can be removed. Here is a link to our online Knowledge Base on https://support.firmex.com/hc/en-us/search?utf8=%E2%9C%93&query=remove+user SM Scott M. M&A Executive Financial Services Used the software for: 2+ years ### "Using Firmex. " April 20, 2023 5.0 Firmex is a very useful for the M&A arena we are in, having trained several colleagues over the years they tend to pick this up quite quickly. Firmex has several tools to assist in the due diligence phase of a project (reporting, bulk download etc). Pros Ease of use, the reporting features that allow you to monitor progress and those that have accessed the data-room. Confidentiality is paramount in our sector and being able to restrict companies and individuals on the data they can see is very useful. Cons The only area that I think needs improving on (and I'm not sure how this can be done), when inviting people into data-rooms, on quite a few occasions the invite will end up in junk folders and not picked up. Reason for choosing Firmex Virtual Data Room We had a couple of demo's with alternative data-room providers, they were too over engineered compared to Firmex and thinking of others that would need to be trained up on these, both internally and externally, the risk was too great of someone making a mistake and provide the wrong permissions and also too many tick boxes , which could result breach of confidentiality. Review Source Response from Firmex May 5, 2023 Thanks for the feedback on the reports and being able to monitor progress of your deal. Since security and confidentiality is important it is the main reason why we created the View As feature to see what your guest users can/can't see based on their permission settings. In terms of user invites going to spam/junk, it's an issue within the VDR industry based on how the invitations are sent and individuals spam filter settings being high. Again appreciate the feedback and look forward to continually working with you. MB Matthew B. Senior Associate Management Consulting Used the software for: 2+ years ### "Firmex Data Room" November 15, 2022 5.0 I’ve been the administrator for roughly 6 Firmex Data Rooms, and I receive very few if any comments from users regarding issues. If there are, it’s usually on my end fixing access settings. Pros The security features that administrators are able to apply are also quite useful to maintain confidentiality.Management and user interface is clean and logical. It is easy for newer users to get used to which is useful for us as we are often working with many different clients.The reporting feature is also quite useful in managing users and documents. Cons Frequent login prompt is a downside. Having the ability to set the duration before being automatically logged out would be helpful. Review Source Response from Firmex December 9, 2022 Thanks for the feedback on the level of security our platform can provide to give you peace of mind when sharing confidential information, along with the minimal learning curve new users have when accessing Firmex. This is what we strive for. In regards to login prompt, it is something we have heard before but feel it is an appropriate timeframe to keep in order to maintain the level of confidentiality and security our platform provides. Happy to discuss further with you, feel free to reach out. TK Tami K. Practice Assistant - Group Coordinator Legal Services Used the software for: 2+ years ### "FirmEx - User Friendly Document Platform" March 1, 2024 1.0 I have seen other platforms and FirmEx is the most user friendly that I have seen. Pros FirmEx is very easy to use for those who set it up to those parties from the outside who are invited to use it. Document manage is very easy and it does not take hours of training to learn how to use it. The support is great as well! Cons I can't think of anything that I don't like about FirmEx. Reason for choosing Firmex Virtual Data Room This was a platform that other law firms were already using, so we wanted to get on board as well. Review Source Response from Firmex April 4, 2024 Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs. GT Graeme T. Executive Director Financial Services Used the software for: 2+ years ### "Great Functionality and Customer Service" February 28, 2024 5.0 Really good - better and cleaner offering than the main VDR competitors in the marketplace Pros Customer service and responsiveness is excellent - timely and helpful helpdesk Cons The cost is always an answer for this given other platforms that are far cheaper, but this is balanced against the functionality of Firmex Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Ansarada](https://www.capterra.com/p/130904/Ansarada/)[Datasite Outreach](https://www.capterra.com/p/250440/Datasite-Outreach/) Reason for choosing Firmex Virtual Data Room Overall easier to use and solid functionality was what we were looking for in the product offering Review Source Response from Firmex March 6, 2024 Thanks for the feedback, we pride ourselves on having the best support team in the industry and it shows based on the amount of positive feedback we get from our clients. In terms of pricing, we provide a top tier product at a mid-market price point. Of course there are other low cost competitors our there, but with that comes sacrificing ease of use, intuitiveness and overall feature set. CD Chuck D. Managing Director Financial Services Used the software for: 2+ years ### "Firmex - User Review" February 24, 2023 5.0 This allows us to share confidential information with confidence and ease. It is a critical piece of our day to day activities and increases our productivity dramatically. Pros I love how easy is it to set up data rooms and add users with different tiers of access. It allows me to set up permission structures and then just worry about getting the right data in the proper folder. I also like how intuitive the software is - it allows me to onboard clients quickly. Cons I wish they would allow sessions to last longer - I'm in Firmex all day and find that I have to log in many times. I also wish there an iPhone app. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/) Reason for choosing Firmex Virtual Data Room Pricing for Firmex was much more competitive and the customer service has been excellent. Review Source TD Tara D. Claims Specialist - Paralegal Law Practice Used the software for: 2+ years ### "Firmex Delivers A Consistent Secure Platform" October 25, 2022 5.0 Pros The ability to create various security levels is vital to the value of this platform. The interface is user friendly which makes it essential when dealing with international clients. Lastly, we have not had any downtime with Firmex which has made the ability to share documents in real time remain seamless. Cons I would say the ability to have a template email invitation. Maybe it is there but I have not seen it. Review Source Response from Firmex December 9, 2022 Thanks for the review and feedback. We appreciate the insight into how friendly our UI is and your experience. Our invitation emails are standardized to include the basic information that a user needs to know when logging in. However, you do have the ability to add by copying and pasting a predesigned template to this invitation email. It isn't automated if that is what you are looking for but is a work around that may help. Reach out to myself or our 24/7 support, we'd be happy to show you how to set it up. KA Kostas A. CEO Pharmaceuticals Used the software for: 2+ years ### "Firmex review" July 1, 2022 5.0 Excellent experience, the room can be used for file sharing, central data repository and also to provide access to external parties Pros Easy to use and organize. The data room serves its purpose 100%. Cons Permission aspects are sometimes difficult to assess/assign. Arrangement of folders sometimes is not that straightforward. Review Source Response from Firmex July 15, 2022 Hi Kostas, We appreciate the positive review on the platform and that it has been a great tool for your transactions. As for reviewing user permissions, we offer multiple different methods to do this whether it be at the group level or the folder level with our view as tool which allows you to see what folders have been hidden from certain groups. All our permission settings can be retroactively changed as well. If there is interest my support team can walk you through a training session on how to review permissions as well as arranging folders which is all done via drag & drop. James, Director of Sales Zie Mamadou C. Développeur d'application Computer Software Used the software for: I used a free trial ### "Firmex Virtual Data Room, un espace virtuel de données" October 21, 2023 4.0 Outil très utile pour les audits, la gestion des documents Pros Firmex Virtual Data Room, est une salle virtuel de données qui vous permet de gérer et de collaborer en temps réel sur des données Cons Coût élevé et requière des compétences en gestion des données Review Source Response from Firmex November 2, 2023 Merci d'avoir partagé vos réflexions ! Nous sommes heureux que vous trouviez la plateforme utile pour vos besoins de partage de documents. Nous travaillons fort pour garantir que nos prix reflètent fidèlement la qualité du produit et le niveau de service que nous fournissons. Si vous souhaitez vous connecter pour vous assurer que le plan que vous avez en place est le plus rentable pour vos besoins, nous vous encourageons à contacter votre représentant Firmex pour en discuter. Si vous avez des recommandations sur la façon dont nous pourrions rendre la plateforme plus conviviale, nous serions ravis de connaître vos idées ! Talk to a Capterra advisor for free and get results within 15 minutes.