# LabWare LIMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LabWare LIMS the right Laboratory Information Management System solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131230/LabWare-LIMS/reviews

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LabWare LIMS

4.4 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LabWare LIMS

Ease of use

4.0

Customer Service

4.8

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Scientific Director  
Pharmaceuticals  
Used the software for: 2+ years

### "Highly Flexible LIMS, Full of Features"

June 9, 2020

5.0

Highly functional, easy to use. Visual workflows make lab management and sample management highly visible and easy.

Pros

The ability to configure this product to match any workflow meant we could support complex existing processes with minimal change management

Cons

We continually ignored the advice of the vendor for key configuration issues due to internal IT experts, most of which ended up being redone later to match original recommendations

Alternatives considered

[STARLIMS](https://www.capterra.com/p/8940/STARLIMS/)[LabVantage](https://www.capterra.com/p/217572/LabVantage-LIMS/)

Reason for choosing LabWare LIMS

More functionality, easier to configure, more experts available for resourcing initial configuration and ongoing maintenance.

Review Source

MD

Maria D.  
LIMS Administrator  
Government Administration  
Used the software for: 2+ years

### "LIMS Administrator "

June 22, 2020

5.0

We are able to track samples from cradle to grave which is very important for our business.

Pros

The ease of use and configuration is excellent; it was the product that best met our needs.

Cons

Nothing at this time; it has so many positive features we can't really think of what we do not like.

Reason for choosing LabWare LIMS

Ease of configuration and enhancements.

Switched from

[LABWORKS LIMS](https://www.capterra.com/p/2639/LABWORKS-LIMS/)

No longer met our needs; too expensive to migrate.

Review Source

MHB

Mercedes H B.  
Chemist  
Research  
Used the software for: 2+ years

### "LIMS For A Growing Lab"

January 8, 2021

3.0

Pros

The system is robust - we rarely have issues arise now that the system has been in production for over a year,

Cons

Flexibility - our lab is growing & adding new tests every other month. This system would require a full time developer constantly adding new functionality. It is also very difficult to change current workflows.

Review Source

SB

Sunil B.  
Quality  
Dairy  
Used the software for: 2+ years

### "Awesome LIMS software"

April 23, 2022

4.0

Highly recommended to keep up pace with current industrial standards.

Pros

1\. Easy to understand. 2. Results can be entered easily and one can retrieve results as old as you want. 3. Lot of things to learn and play.

Cons

1\. Online web version is bit slow as it works on internet. App version is far far better than web version.

Review Source

VR

Verified Reviewer  
Scientist  
  
Used the software for: 2+ years

### "I have six years experience using LabWare LIMS as an analyst and as an admin."

July 11, 2018

4.0

Pros

I appreciate the high degree of customization that the software is capable of. It allows the software to be tailored to an organizations specific needs. It is also extremely beneficial for maintaining data integrity.

Cons

It's cumbersome, report generation is slow and unintuitive. The relationships of tables are sometimes difficult to discern. Small innocuous changes will sometimes impact seemingly unrelated aspects.

Review Source

AB

Andrea B.  
EVP Quality  
Pharmaceuticals  
Used the software for: 2+ years

### "The gold standard of LIMS"

December 12, 2019

5.0

Usage in several laboratories on a global scale is implemented

Pros

It is the gold standard for a LIMS System and has already several out of the box functionalities which represent state of the art.

Cons

Implementation is relatively work intensive and requires a good preparation. Processes need to be changed.

Reason for choosing LabWare LIMS

international global support and cost and compliance

Review Source

LB

Laurentiu B.  
QA Specialist  
Pharmaceuticals  
Used the software for: I used a free trial

### "LabWare LIMS"

April 5, 2022

5.0

Pros

This product is really configurable and in the end we were able to tailor it to our needs.

Cons

As a con, all this customization took a lot of our resources, but in the end it is OK.

Review Source