# OnMat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OnMat the right Martial Arts solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131178/OnMat/reviews --- OnMat 4.8 (52) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 30th, 2026 # Reviews of OnMat Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews AR Angela R salesMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “The support staff has been incredibly helpful and the customer service has far exceeded my expectations.“ February 27, 2025 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 2+ years ### "OnMat is great! " October 23, 2018 5.0 Pros This software keeps the business side of our martial arts school organized! From attendance to creating memberships, communications to payments. It does it and does it well. This was the first studio software that we used. Before we were old school notebooks and such. The best feature of this software though. Is the customer representative and the dedicated team at Jiba Soft. When we have specific needs from a technical problem to adding functionality they are very responsive. Taking the time to get it right and execute! We are happy with this software and will continue to use it! Cons There are times when there is a learning curve to figure out how to best use it. Usually a quick phone call gets it resolved though. Review Source KT Kim T. Owner Sports Used the software for: 1-2 years ### "Easiest software we’ve used!" June 13, 2019 5.0 The customer service is so great. \[SENSITIVE CONTENT HIDDEN\] always answers my questions very fast. Pros I love how simple this software is. It is easy to teach new staff. Cons Not being able to choose a specific waiver to sign for each individual membershuo Reason for choosing OnMat More simple, easier to learn, & budget friendly Review Source Response from JIBASoft Inc. June 17, 2019 Hello Kim, thank you for your review. We actually can assign specific membership agreements (contracts, waivers) to specific membership packages... I will reach our to you to show you how. Thanks, JIBASoft Team BB Brian B. Owner Sports Used the software for: 2+ years ### "IMS Academy Review" September 20, 2016 3.0 It's been a few years now with the software, and except for a few functionality issues , The customer service team is great, which makes up for it. Mostly it would be nice to be able to use the same software on my home computer, and w Apples' planned obsolescence program, my iPad is getting old, so not looking forward to having to buy a new one just to keep this software going. Pros Pretty reliable and easy to use. Cons I have had a few accounts that I either canceled or changed the $ amount and the software did not respond, resulting in the refund checks. I wish there were more options and more intuitive functionality Review Source AR Angela R. sales Marketing and Advertising Used the software for: I used a free trial ### "Thank You for a 30 day trail" February 27, 2025 5.0 The support staff has been incredibly helpful and the customer service has far exceeded my expectations. Pros Loved the fact that they have a 30 day trail. Cons Honestly can't really say anything bad yet as I am only on a few days of the trail. Review Source JN JAMES N. Owner Sports Used the software for: 2+ years ### "Always Improving" September 28, 2016 4.0 I am the owner of All American Martial Arts Inc. in Saint Augustine Florida. Approximately three years ago while opening a box from Moto I discovered a card with JibaSoft information on it, so I logged into the website, watched the tutorial and was intrigued. Within about one month we were fully up and running with the OnMat system. One of my favorite things about this product is it did away with the cards at the front of the school. Students could easily login to an iPad mounted at the front desk which shows class attendance, if they are late and does not allow them to login if they owe any money. I know I got in when the program was in its infancy and a lot of changes have been made in the past three years. That's why I titled this "Always Improving". Eric and his staff are continually making this program easy to work with, reliable, cost effective and overall compatible with the needs of owners. I often think I'm probably one of Eric's most demanding customers with a military and police background I need systems that don't fail and of course we all know that's impossible but I do hold OnMat to a higher level due to the fact that everything within my business relates to proper functionality of email, billing, reports, attendance, testing, merchandise and much more. I have called Eric late at night and on the weekends and I always receive communication back. Of course each school owner has specific needs and the OnMat system and their staff do their best to allow for such needs. Knowing that Eric is a martial artist who saw the need for such a system for school owners provides me with the confidence that whatever I throw at him he is willing to look at understands and always seems to come through. My school was asked to be on several beta testing months which allowed us to view and use several new aspects of the product. We reported our likes and possible changes that could be made and each time Eric and Kevin have done their best and always come through for the school owner in need. I have been kept abreast on the upcoming changes in the OnMat system and excited to report these changes are yet one more step to the "Always Improving" efforts of the JibaSoft OnMat team. Thank you for making my life easier as a school owner. Sincerely, James L Niland III Chief Instructor / Owner All American Martial Arts Inc. Pros It's in an IPad so it can be with you at all times. Cons Do not have the ability to change, add or delete different things within the system Review Source SD Seth D. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Saves time on many levels" June 13, 2019 5.0 First, the developers have been great. Communication is responded to quickly, and any random glitches I've encountered are address and fixed. I feel like they actually listen and are concerned if I ever have a problem. And then they fix it! I don't have experience using other martial art or member-management software, but I chose OnMat ~7? years ago after getting demos of several other products. I've had other demos recently as well, and I couldn't find any reason to even consider switching. OnMat simply saves me and my team time. It streamlines so many things, like attendance tracking, curriculum requirements, striping, rank testing, and even rank certificates. Plus automated emails take care of repetitive day-to-day reminders and communication about membership expiring, late payments, etc. It manages all of our tuition, testing fees, and in-house sales of items. Pros \- Intuitive Interface. It was easy to learn and figure out, and easy to teach my employees the basics. - Streamlines many functions of running a martial arts school - Has a parent portal to give access to the student, their progress, and curriculum - Simplified. Everything I needed, without a bunch of extra stuff I probably wouldn't use anyways - The developers seem to be making improvements constantly. Cons There isn't anything I dislike. There are a couple things I could see as feature that might be added in the future. Sometimes a screen takes a long time to load. Although this has improved with recent updates. Reason for choosing OnMat OnMat Seemed to have the best Parent Portal. The in-person demo I got (from each company) OnMat was the cleanest, easiest, and made sense to me. \[SENSITIVE CONTENT HIDDEN\] just showed me the ipad and all the things OnMat could do, just how we use it on a daily basis. Most of the other software had similar functions, OnMat made the most send and easy to use. Review Source Lucien Z. Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Unrivaled responsiveness!" June 13, 2019 5.0 I really appreciate the efforts that the customer service team go through to problem solve and add features as needed! Pros We first started using OnMat after 20 years of running our school, when we wanted to bring our business into the 21st century. We had before OnMat been using a paper sign-in sheet for attendance. I have been largely happy with the software and the price is half that of the competition. Here is where On Mat really shines through, if I need a feature they are very responsive and try to build it out for us quickly! Customer service team are always striving to improve on our experience and have been very generous with their time. I love that I can make a phone call, talk to a real person and get my issue resolved! Cons It may not be quite as feature packed as the competition but it is half of what they cost! Review Source AT Abbie T. Vice President Sports Used the software for: 6-12 months ### "Love all the features!" June 13, 2019 5.0 Overall we absolutely love the program. It has added a lot of value to our program. Pros The attendance and enrollment features are wonderful! We also really enjoy being able to check the students progress in class and communicate that easily to the parents. Our students really enjoy being able to watch videos of their requirements at home that are uploaded to the curriculum. Cons Having to pass every student individually after a test even though they were all marked passed. 2 days after all my students still said test in progress. Lol. It wasn't until I went back into the test and went to each person that I could pass and SAVE which was the issue that took more time. I thought passing all of them as a group would do that. Having that would be a much better option. Review Source Response from JIBASoft Inc. June 17, 2019 Hello Abbie, Thanks for your review! There is a new feature called "pass-all" that you will see at the bottom of the Test Results screen. This pass-all will pass all students in the group so you don't have to do individually saving time. If you don't see that option, please make sure you update OnMat from the Apple App store. Thank You! JIBASoft Team DA Dawn A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Pick me!!!" September 28, 2016 4.0 So grateful for the staff ( Eric) for being my right hand man and usaully my left too . Computers and software programs are definitely my weakness . The program is very user friendly if you like technology . Eric has been great walking me through step by step every time I've run into an issue ( usually operator fault ) . Customer service is above and beyond ; especially with the 3 hour time difference . Yes there are a few glitches but nothing is perfect . Jibasoft offers more services than I need to run my business , but the options are great . Also the price is comparable . Cons The scroll on dates ! How I cannot choose my payment date for 1 time payments . Always sets payment on the day information is entered not the day one would like it taken out ! Review Source Response from JIBASoft Inc. September 29, 2016 Thank You for your feedback! On month-to-month (auto-renew) payment plans, select the ¿1st Payment¿ button and change the payment date to the desired date. For long term memberships (not auto renew), push the ¿Down Payment¿ button and change to desired date, then change ¿Installments¿ to single payment. We will put up a video in our tutorials on our website to help demonstrate. Lucien Z. Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Finally stepped into the 20th century" September 20, 2016 5.0 We did not get into to teaching Martial arts because we love paperwork! This software has made a huge impact, streamlining our organizations logistical process! Leaving us time to do what we do best, and that's teach! Pros Helps organize our check in process, sign up process, track attendance and tuition. This is turn key! From data, to communication, to credit card processing! It is awesome! Cons This is not perfect but as close as can be found! Review Source YP Yosvany P. Owner Sports Used the software for: I used a free trial ### "excellent program" June 14, 2019 5.0 email, communications fallow ups, and more. Pros ease to work and communicate with customers. Cons Did not work on Samsung galaxy tablets. Review Source BR Barbara R. Used the software for: ### "Happy "Time Management" Customer!" September 30, 2016 5.0 I have nothing but good experiences, from the initial visit to the implementation of the software. Before using OnMat I was wasting 2-3 hours per week, now this time is used productively. Thank you for giving me back time to be used connecting with my customers rather than being stuck in the back office. We are a family based school and making connections is extremely important to us and you helped make that happen. Review Source BR Barbara R. Owner Used the software for: ### "Satified customer" October 19, 2015 5.0 I need a system to manage attendance and belt testing and there weren't many software companies that were ideal for our type of memberships. From the moment I saw the interface, I knew this was going to reduce the time I spent administratively on the business. The options and the reporting capabilities are a nice touch. Review Source BL Bill L. Used the software for: ### "Solid software to run your DOJO" September 30, 2016 5.0 I've been in the industry for over 20 years. Always have used some software running. Tried them all, for the time OnMat is the best that is on the market. Still need a few updates with multiple schools. Give it a try, nothing to lose only to gain. Review Source SS Stacey S. Used the software for: ### "Great program" January 25, 2017 5.0 Onmat is great for running your studio. Inactive students are easy to call with the MIA reports. It can receive payments, log Attendance, and I mainly love the testing feature for getting people their testing grades. Great program. Review Source JL Jae L. Used the software for: ### "Very good. ......." September 30, 2016 5.0 Focus on specific experiences you've had with the software, and tell us whether or not it has met your expectations.... Very good. ... Review Source EG Ed G. Used the software for: ### "Amazing School Management Software!" September 28, 2016 5.0 Very easy and simple to use, has made our life here a lot easier! Always very responsive if any issue arises. Review Source KT Kyle T. Owner/Master Education Management Used the software for: 2+ years ### "The best out there! " September 28, 2016 5.0 We changed to OnMat about 4 years ago, after doing extensive research into what was available. I have to say, that the team at JIBA Soft has continually met, and exceeded my expectations. From ease of use, to seeing my school at a glance, this software allows me to focus on teaching class, instead of billing. I also love that it automatically sends out a belt testing report card, so that parents can see how their child is doing. We have over 230 students, and I would highly recommend this management software to anyone, wether you are a new school, a large school, or have multiple locations. Pros Ease of use. Belt testing setup. Built in point of sale system for pro shop. Effortless billing. Easy sign up for new students. Easy to customize to your specific school needs. A major part of my schools growth and success! Review Source DM Dennis M. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Software for small businesses!" September 27, 2016 5.0 Works great End-to-End. Takes care of my administrative tasks in one app. Great training tool helps me monitor and assess my students' progress. Also informs the student's and their parents of progress and keeps them involved and engaged. The interface is simple and easy to use. Whats best is the customer support. They are a call or an email away. They take care of issues and questions with a quickness and are on top of problem solving specific issues or scenarios. Great Job guys! Pros Takes care of my billing needs and concerns. The curriculum monitoring is great as well. What I like the most is that the software is what you make it. It can be simple and streamlined if you want, or you can add it with links and videos to make it the most comprehensive platform possible Cons Would be nice to have the OnMat Now app (parent/student side) designed for the iPad as well as the iPhone. Its a small thing, but would be nice. Currently the OnMat Now app is also downloadable through the iPad if you choose the iPhone version, though. Review Source BG Bonnie G. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Students love checking in - no more attendance book!" September 27, 2016 5.0 Although it took a bit of work to transfer our membership database, the support was always helpful and readily available. Our kids love checking in and sometimes cluster around to check their friends in and look at each other's photos. It is not completely suited to our membership as we are not a karate school, but the support has been open to taking some suggestions. We've been using it for about half a year. So far, so good. Pros Great for tracking attendance, automatic invoicing and late payment notice features (although I haven't yet used them; once I do I'm sure it will make life easier). Having photos is handy, especially with new students whom the instructors don't recognize yet. Cons I prefer using my own email, instead of OnMat's email. Group emails can be sent, but it didn't seem like there was a way for people to reply all and communicate with each other. It's best for blanket announcements. Review Source CK Christine K. Owner Sports Used the software for: 2+ years ### "OnMat the Taekwondo Geniuses" September 27, 2016 5.0 Our studio ATC Medford has been using OnMat since the Alpha version and for every improvement, it has enhanced our abilities to remain 'On The Mat' during studio time. The database as well as the OnMat now app has given us the capability to continue to interact with the students as well as the parents while being visible On The Mat at all times! Pros Being visible at all times. Cons Toggle between windows, having 2 windows open at once. Also, having a question before automatically refunding a customer by accident) Review Source PT Patty T. Used the software for: ### "Excellent Product!" January 12, 2017 5.0 I am extremely happy with our decision to transition to OnMat! The support staff has been incredibly helpful and the customer service has far exceeded my expectations. The transition was made much easier thanks to his patience, knowledge and immediate responses to questions and concerns. He truly walks you through each step and is more than willing to help owners customize the product to meet your needs. There are many features about OnMat that have made running the day to day business operations much smoother and enjoyable. The well designed app also helps us present a more professional image of our studio to our clients. Our Instructors, students and parents love it and we have received nothing but positive feedback! It is now much easier to track payments and see who is past due, keep parents informed, access information from anywhere with WiFi, and track each student's progress. The students love checking in on an iPad and being able to view their own progress through the app. Although we only recently starting using OnMat, it has already made our students more accountable for their attendance and testing readiness. I look forward to continuing to learn more about the features of OnMat, especially as we get closer to our first belt testing since making the transition. I have no doubt that it will make the testing process much easier and more efficient. As a school owner, if you are considering switching to OnMat, I would encourage you to take the leap and give it a try. After 32 years in business, this is by far the more efficient and user friendly method of running our school that we have ever used. Review Source CL Christie L. Co Owner Sports Used the software for: 1-2 years ### "OnMat changed my life!" June 13, 2019 4.0 Any time I have a problem, My executive has been great with support! Pros I love the fact that OnMat enables me to manage our school electronically and with ease! No more papers, no more chasing payments, no more manually changing ranks after testing. It’s phenomenal and I love it! Cons The data entry for setup is a bit cumbersome but totally understandable. Review Source EG Edward G. Owner Givans Taekwondo Non-Profit Organization Management Used the software for: 2+ years ### "Best Martial arts software" September 22, 2016 5.0 On Mat has simplified my taekwondo program. It has made staffing, student enrollment simple and easy. Onmat allows me to spend more time teaching then processing . Pros I line that on Mat can we use from any tablet anywhere . With one Mat I can manage my school from any state anywhere at anytime . Cons I would also like for all the functionalities be accessible on a desktop . Review Source JQ Jose Q. Master / Instructor Sports Used the software for: 2+ years ### "A gift from heaven " June 13, 2019 5.0 Amazing Pros Love this software because it saves my time and lots of money . Cons Don’t have something I don’t like. But if I do I’ll let you know haha Review Source Talk to a Capterra advisor for free and get results within 15 minutes.