# BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BigTime Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews SK SAnthosh K ACCOUNTANTInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “Big time is a user friendly software while invoicing and tracking of consultants working hours it is very useful rather than manual tracking, i feel like it should get upgrade at few segments like interface,and invoice templates.....etc.“ April 11, 2025 ZP Zina P Business CoordinatorArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “Although there is not a lot of issues happening with invoice processing, when it does experience an issue, the resolution takes a long time.“ May 23, 2025 RK Rahul K Physcian AssistantHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.“ July 14, 2024 Louisa C Customer Success ManagerRetail, 10,001+ employeesUsed the software for: Less than 6 months. “With so many competing demands from our vendors which we manage, it is hard to make sure everything you do, especially recurring tasks, is efficient and not a time-suck“ August 31, 2024 Mauricio E Business ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Easy time tracking, task management, track projects and profitability, continuos feature improvement.“ May 20, 2025 RW Richard W Senior PartnerAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “We have not done very good on integrating Bigtime with Quickbooks but that is more of a Con for our Accounting team and not a reflection on the Bigtime product“ August 28, 2024 LB Louis B Vice-PresidentInsurance, 10,001+ employeesUsed the software for: More than 2 years. “We have been using it for over 3 years at our company and it is much simpler and faster to complete our time entry by project.“ September 16, 2025 Louisa C Customer Success ManagerRetail, 10,001+ employeesUsed the software for: Less than 6 months. “Had some issues enrolling / on-boarding some colleagues, with slow customer service response“ August 31, 2024 ## Showing most helpful reviews Showing 1-25 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Louisa C. Customer Success Manager Retail Used the software for: Less than 6 months ### "BigTime made my 200% more efficient, and their work lives much better!" August 31, 2024 5.0 BigTime surpassed our team's expectations. With so many competing demands from our vendors which we manage, it is hard to make sure everything you do, especially recurring tasks, is efficient and not a time-suck Pros Simple to use, huge value for price, highly rated within team Cons Had some issues enrolling / on-boarding some colleagues, with slow customer service response Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) BigTime had better value proposition of being able to look at time management overarching team-wise in order to make effective change Review Source Courtney S. System Administrator Information Technology and Services Used the software for: 1-2 years ### "BigTime streamlines our projects efficiently" November 13, 2023 4.0 BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website. Pros BigTime makes keeping track of time and money very easy.It provides smooth interaction with QuickBooks Online.With BigTime, it's easy to organize your day and keep track of your projects. Cons The developer has adopted the idea that fixing all known operational faults will boost business productivity and open the door to future modifications. Switched from [Paymo](https://www.capterra.com/p/137033/Paymo/)[BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) BigTime's ability to integrate with QuickBooks makes it a breeze for us to enter payments to our suppliers there. Super simple, fast, and useful. Review Source EJ Eric J. SVP Utilities Used the software for: 1-2 years ### "BT for Android Users Support Sucks" December 16, 2024 1.0 Basically, as a high-end Android user (Fold 5 1 TB), it sucks. My partners which are I-guys have no problem with the upgraded app unlike me. Through emails I was "told" that it works fine on a Galaxy S23 if memory serves correctly. So, I dug up a retired Note 20 which does not work either. I have asked, of course via delayed email correspondence since communication with real people cannot be accomplished with this group, if some type of "remote in" to my phone could be done to troubleshoot. Nope. Pros It is good for people on the road frequently to capture time and expenses real time. H Cons It seems to cater to IPhone users for mobile application. As an Android user (Fold 5), the upgrade app does not work. After months of back and forth via emails no solution reached. There is no in-person telephone support to obtain a solution. Review Source Maddie B. Game Developer Computer Games Used the software for: 1-2 years ### "Both the interface and the customer service are excellent" September 6, 2023 4.0 Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly. Pros It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply. Cons Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least. Switched from [Avaza](https://www.capterra.com/p/136096/Avaza/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Sending bills via email has been giving me trouble recently. I've been getting guidance from Tyler Gubser who has been assisting me with them, as well as with learning how to initiate client setup. He has taught me the ropes of invoice drafting. Review Source Brandon E. Sales Specialist Hospital & Health Care Used the software for: 1-2 years ### "BigTime helps with expense and project management" September 22, 2023 4.0 We are using BigTime to handle our expenses and our projects. We've been having some money problems, and our finance department had been using Divvy before they found BigTime. While Divvy did provide us with a bird's-eye view of our spending, BigTime provided us with a glimpse as well as other, more in-depth insights into our expense management challenges. Pros You'll be able to teach your coworkers how to use BigTime in no time at all thanks to its straightforward design and user-friendliness. In addition, they sent us materials that taught us how to use the program. Cons It's possible to spend a lot of money on BigTime. Since the plan we could afford for BigTime didn't include most of the capabilities we required, we had to cancel certain low-priority projects in order to use BigTime to its full potential. Switched from [Avaza](https://www.capterra.com/p/136096/Avaza/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Because Bigtime provides the specifics of each entry, we can easily keep track of the time we've spent on each engagement. We've been using Bigtime for over a decade since it's flexible and the support team is great. Review Source SK SAnthosh K. ACCOUNTANT Information Technology and Services Used the software for: 6-12 months ### "Big time boosts productivity,gets the job done" April 11, 2025 4.0 Big time is a user friendly software while invoicing and tracking of consultants working hours it is very useful rather than manual tracking, i feel like it should get upgrade at few segments like interface,and invoice templates.....etc. Pros I like most about Big time is Time tracking, billing,budget,expense tracking,integration with other tools. Cons mobile access,interface is outdated,steep learning curves,limited invoice templates Review Source IC Isaiah C. IT Lead Accounting Used the software for: 2+ years ### "BigTime is the best!" March 19, 2025 5.0 Working with BigTime has been great and I am looking forward to continue our partnership. Pros BigTime's features make it super easy to track budget to actuals and get vital reports out to managers. Additionally, their customer service is great! Cons Once in a blue moon, I encounter bugs in the system. However, none large enough to impede on my firm's workflow. Review Source VR Verified Reviewer Business Manager Information Technology and Services Used the software for: 2+ years ### "BigTime Review" May 20, 2025 5.0 BigTime has become an invaluable tool for our firm. It has significantly improved our ability to track employee time allocation across projects and tasks. The software's robust features allow us to effectively monitor project profitability, employee utilization, project timelines, and budget adherence. We also appreciate BigTime's commitment to continuous improvement through the regular addition of new and valuable features. Pros Easy time tracking, task management, track projects and profitability, continuos feature improvement. Cons I think there is still room for improvement for interface design, some features have an extra cost too. Review Source JD Jesse D. Co-Founder Media Production Used the software for: 6-12 months ### "Mega Cloud PM, EMPSA, and Tasks Management with BigTime " January 16, 2025 5.0 Provision of mega cloud documentation, PM, task and team management. Besides, robust EMPSA services among other services. Pros Online billing and subscription service, proofing and adding due dates on projects and Tasks. Reliable and efficient EMPSA, online PM, and Exclusive QuickBooks integration. Cons Nothing to raise in this section, it has it all we needed. Review Source ZP Zina P. Business Coordinator Architecture & Planning Used the software for: 1-2 years ### "Big Time Review" May 23, 2025 4.0 Overall Big Time has helped accomplish our invoicing, reporting, evaluate, utilization and billing requirements day to day. Pros Big Time is very intuitive and easy to navigate. I use the Invoicing module and it has been helpful for me. I like that it is reliable and we seldom experience downtime. Cons Although there is not a lot of issues happening with invoice processing, when it does experience an issue, the resolution takes a long time. Worst sometimes we just have to work around it because it can't be solved. Review Source CW Carla W. Administrative Assistant Management Consulting Used the software for: 1-2 years ### "Great Experience" January 27, 2021 5.0 We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit that \[SENSITIVE CONTENT HIDDEN\] shared with us is being able to copy a project instead of having to create it from scratch. Thanks for the tip, \[SENSITIVE CONTENT HIDDEN\]!!! Pros Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from \[SENSITIVE CONTENT HIDDEN\]!!! Cons We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that \[SENSITIVE CONTENT HIDDEN\] will discuss this with us further. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing BigTime BigTime has more of the options that we need. Review Source CS Carlos S. Office Assistant Security and Investigations Used the software for: 1-2 years ### "Big Time Upgrade Project" November 7, 2024 5.0 The use of Bigtime adding jobs and preparing the info to add Professional Times and expenses is very fluent and let you to determine the invoice to our client. Pros It is easy and flexible in many of the task Cons I'm using an old version and the upgrade is going to be a hard Time. Review Source JR Jennifer R. Admin Assistant Accounting Used the software for: Less than 6 months ### "Admin Assistant " August 14, 2024 5.0 I am very happy with Big Time and your customer service. Pros I like how intuitive BT is and I like the invoicing system. Cons I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system. Review Source Charles J W. Account Manager Construction Used the software for: 2+ years ### "Excellent PSA tool, offers good return on investment." August 8, 2023 5.0 BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers. Pros The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements. Cons The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue. Review Source DD David D. Co-Founder & Partner Information Technology and Services Used the software for: 6-12 months ### "Solid Platform for Professional Services Organizations" August 5, 2019 5.0 Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates. Pros Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation. Cons We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future. Review Source Response from BigTime Software August 8, 2019 David, First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you. Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help. Thanks again, The BigTime Customer Success Team BMM Benjah Maina M. marketing Writing and Editing Used the software for: 2+ years ### "Honest Review of BigTime" February 4, 2022 4.0 Finding the right project manage the software to keep your projects on time and on budget can be tough. Luckily, big time aims to do just that.Big time is project management software with a focus on time tracking and budgeting. Big time is project management and billing software targeted at professional service firms such as engineering, legal or IP services. The project management tools allow PMS to track time expenses, project status and task assignments, resource management tools to help keep teams on the same page and see how project plans fit together in big time includes a billing and invoicing features with a variety of industry standard billing scenarios to fit users and their clients specific needs. Big time is priced per user per month billed annually and offers three plans with increasing prices and features Express Pro and Premier. The bulk of big times features start with that Pro Plan with Premier adding items like resource allocation, revenue projections and unlimited API access. There's no free version of big time but there is a free trial available. Big time is web based and accessible via modern browsers. But it's also available for download on both Mac and Windows, and has mobile apps for both the iOS and Android devices. Big Time comes with a number of features to help you manage project management functions. Big time features project management tools to keep projects running on time and on budget. Pros \-Ease of use -The staff and support as being especially helpful -The mobile timesheet app is convenient for tracking time on a granular level Cons \-Data import from previous systems can be cumbersome with the user citing data not matching up after the import -The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up Review Source VR Verified Reviewer SDE Intern Computer Software Used the software for: 6-12 months ### "Best One Stop Software for all kinds of Management of Projects." March 5, 2022 5.0 The overall experience is superb and it helps businesses to track the project with its progress report and budget management tool is one of the best. Pros The best thing is that it is a centralized software with many features which covers almost everything needed in project. Cons Its User Interface is not user-friendly but It provides many functionalities which can help to manage the projects very easily. Review Source Eman J. Recruiting Coordinator Outsourcing/Offshoring Used the software for: 1-2 years ### "BigTime saves the time in timekeeping!" August 30, 2018 5.0 If you want to have the confidence in the accuracy of how many hours you bill your client for a certain project or if you want your employees to save time in creating their timesheet, choose BigTime! Pros BigTime saved us from doing biologs, logging out and also the need of us to keep track by ourselves the time we spent for a single project. It is an online application where you can input how many hours did you consume just to create or to lead a single project versus the other projects that you are doing. BigTime saved me more time in logging in and logging out, and also keeping track with how many hours of work I did for the day. Cons What I don't like about BigTime is that sometimes when you submit your timesheet, it creates duplicates times. So instead of just sending 40 hours of work in a week sometimes it gets doubled or tripled. Review Source Response from BigTime Software August 31, 2018 Eman, Thanks so much for posting a review for us here - we really appreciate everything you have to say and your taking the time to post a review. :) We are very pleased that our software is saving you time and freeing you up to do your job and run your business - that's precisely what we created BigTime to do! Regarding your duplication of time, please do not hesitate to reach out to our Support team (support@bigtime.net) if this persists, as this is definitely not the norm for BigTime functionality. We'd be happy to help out and get this corrected. :) Feel free to reach out to us on the Customer Success Team as well. Thanks again, The BigTime Customer Success Team MT Marek T. CEO Financial Services Used the software for: 6-12 months ### "BigTime Review by M.T." May 13, 2023 4.0 Overall, my experience with BigTime was positive. The platform's robust project management features provided me with the tools I needed to effectively plan and execute my projects. It helped me stay organized, track progress, and manage resources efficiently. While there was a learning curve associated with some advanced features, once I became familiar with the platform, it significantly improved my project management workflows. The availability of support resources and responsive customer service further enhanced my overall experience with BigTime. I would recommend it to others seeking a comprehensive project management solution. Pros One of the things I liked most about BigTime was its comprehensive project management features. It offered a wide range of tools and functionalities that allowed me to effectively plan, track, and manage my projects. The ability to set up project timelines, allocate resources, track time and expenses, and generate detailed reports all in one platform was incredibly convenient and efficient. It helped streamline my project workflows and improve overall productivity. Cons While I found BigTime to be a powerful project management solution, one thing I liked least was the learning curve associated with its advanced features. Some of the more complex functionalities required a bit of time and effort to fully grasp and utilize effectively. Although the platform provided helpful documentation and support resources, I felt that a more intuitive and user-friendly interface could have made the initial learning process smoother. Review Source SC Soncerie C. Office Manager Design Used the software for: 1-2 years ### "Big Time Switch from Timeslips after 20+Years" February 10, 2021 4.0 Pros It is bendable once you figure out exactly what you need it to do. Customer Support works with you to get to your end goal. I am particularly pleased with the ongoing support have received from \[SENSITIVE CONTENT HIDDEN\], who handles every support ticket with Support, Satisfaction and Complete Competence . Her knowledgebase is clearly an asset to her customers and what she is unsure of, she escalates and does not spin her or your wheels wasting time, which is a precious commodity in the World of REMOTE WORK Space. Cons Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next. Reason for choosing BigTime Seemed as it it was a small company big on Customer Service and the Cost was decent for the product purchased. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) Customer Service then Cost Review Source JB Jonathan B. Architect & Engineer Architecture & Planning Used the software for: 6-12 months ### "Really Great Software for my day to day! " May 11, 2022 5.0 Pros As a startup architectural business, keeping track of billable time on jobs is of utmost importance. I just finished the implementation phase and I am extremely pleased with BigTime and the implementation staff. When making my decision to go with BigTime, I researched various companies. I found BigTime’s fee structure to be welcoming of startup businesses. Once we began the process of implementation, I realized that BigTIme is very robust and that I currently only need a small portion of what the software can do. My contact at BigTime was easy to work with and he let me lead the process and drill down to only what I need and exactly what I need. During one video call my contact invited a BigTime programmer to listen to what I was trying to accomplish. That step made all the difference and I am extremely grateful for the custom reports that were set up for me. It’s a good feeling to know that the fee structure and software capabilities of BigTime are all in place for me to grow my business. Thank you \[SENSITIVE CONTENT\] and BigTime! Cons Nothing to note yet. There might be something once I get farther in. Review Source SG Sonia G. operations manager Architecture & Planning Used the software for: Less than 6 months ### "The training sessions have been paramount to my success with using the software. Brea rocks!" June 8, 2017 4.0 Ease of use with Quickbooks integrations and lots of customizations for staff Pros Straight forward navigation on all tabs makes all operations easy. I like that all of the administrator functions are kept fairly simple; there are a lot of great ways to customize almost everything, without being overwhelming to learn. Most customizations are nice since you really only need to set them up once, then make small tweaks until everything is just right. The software will be very easy to train new employees to use. I love that it links to Quickbooks; I have so much less leg work than my previous software when it comes to data entry. So far a fairly smooth transition from the previous software. Cons While there are a lot of ways to customize the appearance of pages for employees, the invoices are still fairly restrictive. I find it odd that I can't change little things like: justifications (Overall message stuck in the center of the page and I can't indent it lower), and the job name is right justified and continues long names to the next line mid word sometimes; the color or boldness of each text line (ex. I would like the job name bold or larger font and some lines to be in color). I know these changes can be made as a word doc, but then it won't change my template in Big Time.. Second, creating a report to my liking has been very challenging. I need a monthly report for each project manager with an individual detailed overview of each project every month. However, when I have tried to tailor existing reports or make my own I always get an error that my report can't be created. Third, our billing cycle falls mid month and it would be preferable if timesheets and billing could be broken up by custom billing cycle rather than monthly. It's hard to track the cycle with just a weekly timesheet view. It's a change we can work with, but it requires a lot of extra work for the admin to constantly filter in invoicing. Lastly, the character limit on job titles is painfully small. We have a hard time getting all crucial information to fit. It would help dramatically if the job info screen had a place to record the address of the job. Review Source Hayward S. Deployment Consultant Computer Software Used the software for: 1-2 years ### "Okay to get the job done. " March 28, 2023 4.0 Pros relatively straightforward interface. Able to review and get approval on time. Decent mobile app. Cons UX could really use some work. definitely felt a bit outdated. I wish there was more I could do with reporting without needing integrations. Review Source DC Derek C. Operations Manager Maritime Used the software for: 2+ years ### "Bigtime Review" April 26, 2019 5.0 My company is able to use Bigtime for time and job management. All of our employees utilize it and is pretty user friendly. Customer support is extremely important to me and I have been working with representative who is the Manager for Customer Success and she has been great to work with! Without her support I would not have been able to learn how to utilize all of the functions that are beneficial for our business. I look forward to continuing to work with representative with helping me grow my knowledge of the software and utilize all of the great functions Bigtime has to offer. Thank you representative! Pros I like the functionality and how we were able to have some custom features made that are helpful for my job/company and how we use Bigtime. Cons I don't like that there are some advanced features offered but they are not completely working when I try to set them up. Review Source Response from BigTime Software April 30, 2019 Derek, Thanks so much for taking the time to post a review for us here at BigTime. We're very pleased to hear that your interactions with Chris are helping you to understand all of our software's functionality and how you can apply your business processes to it. This is great to hear! As well, be sure and check out our Knowledge Base, which has hundreds of detailed articles on all of BigTime's functionality - these articles will prove to be invaluable as you continue to learn about BigTime's advanced features: http://kb.bigtime.net/ We hope this helps, and thanks again! The BigTime Customer Success Team Jennifer S. General Manager Civil Engineering Used the software for: 2+ years ### "Excellent choice for us" February 20, 2019 5.0 Excellent Pros The software is a perfect fit for our firm. The support staff is a great rep & super helpful too! Cons Wish we had found it sooner. Would like to be able to have a "retainer" function too. Review Source Response from BigTime Software February 26, 2019 Jennifer, Thanks so much for taking the time to leave us a review here at BigTime - we sincerely appreciate the time and the effort taken to do so! We are very glad you found us now and that you're enjoying both our software and our support services. We work very hard to make them both best in class. :) Regarding retainers, you can always use BigTime's Manual Invoicing feature to do basically the same thing. Here's a KB Article that shows you just how to make that happen: http://kb.bigtime.net/using-bigtime/invoicing/creating-draft-invoices/creating-manual-invoices/ We hope this helps and please do not hesitate to reach out to us if we can be of further assistance! Thanks so much, The BigTime Customer Success Team Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Resource Management](https://www.capterra.com/resource-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.