# BigTime Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of BigTime Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of BigTime Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/131076/BigTime --- # BigTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 2, 2025 Written byPreksha Buttan Preksha Buttan Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software ad... [See bio & all articles](https://www.capterra.com/resources/author/pbuttan/) Edited byCaroline Rousseau Caroline Rousseau Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel... [See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor Written by [Preksha Buttan](https://www.capterra.com/resources/author/pbuttan/) Preksha Buttan is a writer at Capterra. She provides insights to help small businesses identify the right software for their needs by analyzing more than 550,000 Capterra user reviews and nearly 48,000 interactions between Capterra software advisors and buyers. Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/) Content Editor After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BigTime BigTime Overview: ### Key takeaways Insights from verified Capterra reviews BigTime helps small businesses in accounting, IT services, and architecture manage time tracking, billing, and expense reporting. Reviewers highlight its ease of use and QuickBooks integration as standout benefits. The mobile app has limitations, but new features like the Data Hub and Demand Coverage Report show a clear focus on planning and analytics. ### Our verdict BigTime is a practical choice for service-oriented SMBs that need reliable time tracking and billing tools. While its QuickBooks integration and reporting features support financial workflows well, buyers should expect occasional syncing issues and limited mobile flexibility. Teams prioritizing planning and analytics will benefit most from its newer features, such as the Data Hub. Overall rating Based on 658 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Comprehensive time management tools Intuitive and simple interface Occasional technical glitches Limited suitability for all needs Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BigTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bigtime.net/&name=BigTime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BigTime 4.6 (658) VS. [4.5 (534)](https://www.capterra.com/p/5782/Replicon-TimeBill/reviews/) Starting Price $20 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (656) Ease Of Use 4.4 (9,233) Value For Money 4.5 (543) Value For Money 4.4 (6,903) Customer Service 4.6 (599) Customer Service 4.7 (6,202) ## BigTime alternatives If BigTime’s interface, feature depth, or pricing structure doesn’t align with your team’s workflow or budget priorities, explore other workflow management tools that better fit your operational style, integration needs, and financial expectations. [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) ## Who uses BigTime? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive time management tools 95% positive reviews out of 59 Most reviewers find time tracking efficient, customizable, and accurate, streamlining project and hour monitoring. Brian C Principal Consultant, 1,001 - 5,000 employees. "Allows users to track their time accurately and efficiently, using features such as timer-based tracking, mobile app tracking, and integrations." Occasional technical glitches 53% negative reviews out of 78 Some reviewers describe bugs, syncing errors, and interface inconsistencies that disrupt workflow and require troubleshooting. Charles W Account Manager, 51 - 200 employees. "The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue." Intuitive and simple interface 95% positive reviews out of 59 Most users report ease of use, highlighting straightforward navigation and minimal learning curve for daily tasks. Limited suitability for all needs 40% negative reviews out of 52 Some users report character limits, naming restrictions, and fit issues for smaller firms or specific company cultures. Responsive real-time support options 95% positive reviews out of 22 Most reviewers describe live chat support as fast, knowledgeable, and convenient for resolving questions instantly. Georgios F Engineer, 1,001 - 5,000 employees. "The 24/7 chat support is very helpful and gently and they can answer to all of our queries." ## BigTime's interface BigTime’s interface earns mixed feedback: reviewers appreciate its straightforward navigation for time and expense entry, but some cite non-intuitive workflows, duplicate rows in timesheets, and dated visuals. Frequent updates and responsive chat support help offset these friction points. 2+ Preksha Buttan You’ll find BigTime practical for logging time and expenses, but expect a learning curve if your workflows involve complex approvals or custom billing. Reviewers note that chat support can speed up onboarding and reduce frustration when duplicate entries or layout quirks slow your team down. Ease of Use 4.5 (656) 4.5 Based on 656 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Preksha Buttan BigTime helps your team move from daily entries to client‑ready bills with fewer reworks and steadier reporting. When time and expenses are captured cleanly, project tracking and analytics stay aligned, and billing cycles finish sooner. Features 4.4 (645) 4.4 Based on 645 reviews The BigTime features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from all time published reviews. Reporting and project tracking 4.6 (42) 42 reviewers rated this feature Monitor project status across tasks and milestones, consolidate time and expense progress into a single view, and surface trends that support schedule control and accountability, helping teams keep work and billing aligned from planning to close. Online time tracking 4.5 (35) 35 reviewers rated this feature Capture hours quickly in a structured timesheet, record daily or weekly entries with consistent fields, and reduce reconciliation work by keeping entries organized for downstream billing and reporting, so project records stay current as teams log time. Expense tracking 4.5 (41) 41 reviewers rated this feature Log billable and non‑billable expenses against projects, categorize entries for cleaner review, and keep reimbursable items tied to the right client work, which streamlines month‑end checks and improves invoice accuracy when time and expenses are combined. Reporting and analytics 4.4 (43) 43 reviewers rated this feature Build summaries that aggregate time, expenses, and billed amounts, filter to the views stakeholders need, and export results for discussion, enabling managers to spot outliers faster and maintain consistent metrics across projects and periods. Invoice creation 4.1 (34) 34 reviewers rated this feature Generate client‑ready invoices with customizable templates, support fixed‑fee or variable pricing, and add or remove project time and expenses before sending. Reviewers note the option for clients to pay directly as part of a streamlined billing flow. Billing and invoicing 4.1 (49) 49 reviewers rated this feature Consolidate approved time and expenses into accurate bills, manage billing cycles in one place, and keep adjustments traceable across drafts and finals so teams move from work performed to invoice sent with fewer edits and less back‑and‑forth. BigTime Services CPQ 0 reviewers rated this feature Configure, price, and quote services with guided scoping tools, approval workflows, and CRM/ERP integration. This feature helps teams generate accurate proposals faster, align pricing with delivery capacity, and reduce errors during the sales-to-delivery handoff. BigTime Resource Management 0 reviewers rated this feature Use AI-driven recommendations to allocate staff, forecast utilization, and balance workloads across projects. This feature supports proactive capacity planning, helping firms avoid overbooking, improve profitability, and maintain consistent delivery timelines. BigTime Data Hub 0 reviewers rated this feature Centralize operational data for advanced analytics and BI integration. Teams can connect BigTime data to external dashboards, run cross-platform reports, and leverage predictive insights for revenue forecasting and scenario modeling, improving strategic planning accuracy. Data Hub 0 reviewers rated this feature Centralizes operational data across modules and enables BI-ready exports to tools like Power BI and Tableau. It supports full queries without pagination limits, improving analytics workflows. (Released August 2025) Demand Coverage Report 0 reviewers rated this feature Helps teams identify staffing gaps early by comparing project demand to available capacity, with visual planning tools and filters. (Released June 2025) Redesigned mobile home screen 0 reviewers rated this feature Offers quick-glance summaries and fast access to time and expense tracking actions, improving usability for on-the-go users. (Released June 2025) All key features (188) Define levels of authorization for access to specific files or systems 83.33% of 6 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 0% of 0 reviewers... Integrate with a third-party accounting system 80.00% of 5 reviewers that rated this feature as important or highly important Track outstanding invoices and the money owed from clients 0% of 0 reviewers... Dashboard to view the status of ongoing processes, identify current incidents and track past activities 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 33.33% of 3 reviewers that rated this feature as important or highly important A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 66.67% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 100.00% of 2 reviewers that rated this feature as important or highly important Track, manage and store the applications of potential future members, customers or candidates 0% of 0 reviewers... Manage the process of evaluating documents or requests submitted for approval 63.64% of 11 reviewers that rated this feature as important or highly important Route documents and other data through one or more stakeholders for review and approval 100.00% of 1 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills 0% of 0 reviewers... Track the attendance of specific individuals or groups 133.33% of 3 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. 50.00% of 2 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss 0% of 0 reviewers... Setup and send recurring or automated bills 0.00% of 1 reviewers that rated this feature as important or highly important Automate recording of time to reduce human error 0.00% of 1 reviewers that rated this feature as important or highly important A way to visually represent data via blocks the length of which correlates with the values they represent 0% of 0 reviewers... Centralize operational data for advanced analytics and BI integration. Teams can connect BigTime data to external dashboards, run cross-platform reports, and leverage predictive insights for revenue forecasting and scenario modeling, improving strategic planning accuracy. 0 reviewers rated this feature Use AI-driven recommendations to allocate staff, forecast utilization, and balance workloads across projects. This feature supports proactive capacity planning, helping firms avoid overbooking, improve profitability, and maintain consistent delivery timelines. 0 reviewers rated this feature Configure, price, and quote services with guided scoping tools, approval workflows, and CRM/ERP integration. This feature helps teams generate accurate proposals faster, align pricing with delivery capacity, and reduce errors during the sales-to-delivery handoff. 0 reviewers rated this feature Track billable hours and/or non-billable expenses for work performed 40.00% of 5 reviewers that rated this feature as important or highly important Track the list of items required to be billed/invoiced to clients 0% of 0 reviewers... Create, manage, and send invoices or bills to customers 56.00% of 50 reviewers that rated this feature as important or highly important Consolidate approved time and expenses into accurate bills, manage billing cycles in one place, and keep adjustments traceable across drafts and finals so teams move from work performed to invoice sent with fewer edits and less back‑and‑forth. 49 reviewers rated this feature Gateway through which end users can view past bills and pay current invoices 0% of 0 reviewers... Setting up the amount/charge for per hour of work by a company or professional 0% of 0 reviewers... Material list of manufacturing parts and associated costs 0% of 0 reviewers... Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure 61.90% of 21 reviewers that rated this feature as important or highly important Create budgets based on historical data and future projections 58.82% of 17 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes 50.00% of 2 reviewers that rated this feature as important or highly important Monitor service demand and performance to plan for adequate resources that meet business needs 0% of 0 reviewers... Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs 0% of 0 reviewers... Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. 0% of 0 reviewers... Manage contact details and communication with clients 25.00% of 4 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients 35.71% of 14 reviewers that rated this feature as important or highly important Track employees' arrival and departure timings for payroll purposes 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 47.22% of 36 reviewers that rated this feature as important or highly important A way to visually represent data where different categories of items are marked with different colors 100.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders 0% of 0 reviewers... Configure existing workflows to meet your organization's needs 0% of 0 reviewers... Centralized database of stakeholders and their contact information such as names, address, phone number etc. 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information 0% of 0 reviewers... Business model where clients pay their lawyer a fee only if the case is won/settled successfully 0% of 0 reviewers... Track, store, and access client contracts or licenses 0% of 0 reviewers... Forecast the cost and resources required to complete a project 0% of 0 reviewers... Manage budgets, track and optimize spending and align capacity to workload demand 0% of 0 reviewers... Forecast of the expenses necessary for project completion 53.33% of 15 reviewers that rated this feature as important or highly important Accept and process credit card transactions 0% of 0 reviewers... Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system 0% of 0 reviewers... Add customized logos and colors to align with company branding 0% of 0 reviewers... Alter the layout and content of dashboards 0.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases 0% of 0 reviewers... Invoices that can be tailored according to company's branding, payment terms and personalized information 71.43% of 7 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements 57.89% of 19 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics 0% of 0 reviewers... Centralizes operational data across modules and enables BI-ready exports to tools like Power BI and Tableau. It supports full queries without pagination limits, improving analytics workflows. (Released August 2025) 0 reviewers rated this feature Import and export data to and from software applications 0% of 0 reviewers... Graphical representation of data 100.00% of 1 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion 100.00% of 1 reviewers that rated this feature as important or highly important Helps teams identify staffing gaps early by comparing project demand to available capacity, with visual planning tools and filters. (Released June 2025) 0 reviewers rated this feature Track and manage task relationships and dependencies 0% of 0 reviewers... Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file 0% of 0 reviewers... Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review 0% of 0 reviewers... Assemble applications and processes by dragging over and arranging pre-built components 0.00% of 3 reviewers that rated this feature as important or highly important Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken 0% of 0 reviewers... Electronically collect payments for goods or services 0% of 0 reviewers... Electronic storage of staff/employee contact information and job status in a centralized repository 35.29% of 34 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks 0.00% of 1 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 50.00% of 6 reviewers that rated this feature as important or highly important Track and measure time worked for employees 100.00% of 1 reviewers that rated this feature as important or highly important Convert data into a code for security 0% of 0 reviewers... Estimate expected cost based on various factors before a project begins 0% of 0 reviewers... Log billable and non‑billable expenses against projects, categorize entries for cleaner review, and keep reimbursable items tied to the right client work, which streamlines month‑end checks and improves invoice accuracy when time and expenses are combined. 41 reviewers rated this feature Public or private sharing of digital files such as documents, audio/video, images, and more 30.00% of 10 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization 100.00% of 4 reviewers that rated this feature as important or highly important Software specialized for accountants and accounting firms 0.00% of 1 reviewers that rated this feature as important or highly important Primarily serving architecture, engineering, and construction industry professionals 50.00% of 2 reviewers that rated this feature as important or highly important Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals 0% of 0 reviewers... Supports project management for IT professionals & teams 0% of 0 reviewers... Designed for small businesses 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Automate repetitive tasks such as filling out information or creating certain types of forms 0% of 0 reviewers... Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies 41.67% of 12 reviewers that rated this feature as important or highly important Business model that charges based on the amount of time spent on an hourly basis 0% of 0 reviewers... Generate client‑ready invoices with customizable templates, support fixed‑fee or variable pricing, and add or remove project time and expenses before sending. Reviewers note the option for clients to pay directly as part of a streamlined billing flow. 34 reviewers rated this feature Store and view prior invoices for each account/client 66.67% of 12 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes 0.00% of 1 reviewers that rated this feature as important or highly important Creation, processing, verification, and execution of invoices till the payment is made 150.00% of 2 reviewers that rated this feature as important or highly important Record and follow the progress of every issue 0% of 0 reviewers... Calculate total itemized costs, including initial costs and any changes 0% of 0 reviewers... Track and visualize the status of an ongoing job and the time spent on tasks or projects 0.00% of 1 reviewers that rated this feature as important or highly important Report on the allocation and distribution of labor costs across projects 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track employee attendance 0% of 0 reviewers... Monitor task progress and planned accomplishments to better manage project status 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices 44.44% of 9 reviewers that rated this feature as important or highly important Access the system via a mobile application 20.00% of 5 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices 66.67% of 3 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user 0% of 0 reviewers... Manage and handle various international currencies 0% of 0 reviewers... Manage and support multiple locations 100.00% of 2 reviewers that rated this feature as important or highly important Different tiers of pricing and billing for different employees and situations 0% of 0 reviewers... Ability to handle several projects simultaneously 150.00% of 2 reviewers that rated this feature as important or highly important Track employee and task times without internet connection 0.00% of 1 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices 66.67% of 27 reviewers that rated this feature as important or highly important Accept and process online payment transactions 50.00% of 6 reviewers that rated this feature as important or highly important Capture hours quickly in a structured timesheet, record daily or weekly entries with consistent fields, and reduce reconciliation work by keeping entries organized for downstream billing and reporting, so project records stay current as teams log time. 35 reviewers rated this feature Manage and record overtime hours for hourly employees 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions 68.18% of 22 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently 57.14% of 14 reviewers that rated this feature as important or highly important Level of completion within a task 50.00% of 14 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. 0% of 0 reviewers... Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk 0% of 0 reviewers... Arrange tasks based on the level of priority or urgency 50.00% of 4 reviewers that rated this feature as important or highly important Document and report the progress of ongoing projects 0% of 0 reviewers... Reporting on how each user, task or process has advanced since its initiation 50.00% of 4 reviewers that rated this feature as important or highly important Manage and track financials on a project-to-project basis 61.54% of 13 reviewers that rated this feature as important or highly important Business model that bills clients an amount based on the project/task/job performed 0% of 0 reviewers... The process of estimating and tracking the expenses incurred for a specific project 0% of 0 reviewers... Plan and coordinate all the resources, costs and time needed to execute assignments 100.00% of 2 reviewers that rated this feature as important or highly important Organize and schedule projects 71.43% of 7 reviewers that rated this feature as important or highly important Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints 62.50% of 24 reviewers that rated this feature as important or highly important Identifying critical tasks that make up a project and assigning start and end dates for each 0% of 0 reviewers... Pre-designed project plans that can be customized 0% of 0 reviewers... Measure time to completion or hours worked for projects 60.00% of 5 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish 80.00% of 5 reviewers that rated this feature as important or highly important Create, manage, or update project workflows. 0% of 0 reviewers... Estimate or forecast of a future scenario based on the study of present trends 0.00% of 1 reviewers that rated this feature as important or highly important Create proposals based on costs of labor and materials 0% of 0 reviewers... Create, send, and track purchase orders and their statuses 0% of 0 reviewers... Integrates with QuickBooks 0% of 0 reviewers... Generate quotes or estimates for customers 100.00% of 1 reviewers that rated this feature as important or highly important Analyze and gain insights into data in real-time 0% of 0 reviewers... Receive data and information in real time 0% of 0 reviewers... Notifications that are delivered to users as soon as an event occurs 0% of 0 reviewers... Active reporting of data and metrics 0% of 0 reviewers... Receive system updates as soon as any changes are made 0% of 0 reviewers... Upload, track, and submit receipts in a central database 62.50% of 8 reviewers that rated this feature as important or highly important Set the frequency of a task's occurrence 100.00% of 4 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service 0% of 0 reviewers... Offers quick-glance summaries and fast access to time and expense tracking actions, improving usability for on-the-go users. (Released June 2025) 0 reviewers rated this feature Manage compensation for out-of-pocket expenses incurred by an employee, client or another party 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 50.00% of 2 reviewers that rated this feature as important or highly important Build summaries that aggregate time, expenses, and billed amounts, filter to the views stakeholders need, and export results for discussion, enabling managers to spot outliers faster and maintain consistent metrics across projects and periods. 43 reviewers rated this feature Monitor project status across tasks and milestones, consolidate time and expense progress into a single view, and surface trends that support schedule control and accountability, helping teams keep work and billing aligned from planning to close. 42 reviewers rated this feature View and track pertinent metrics to find patterns and gain insights from data 48.84% of 43 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation 53.49% of 43 reviewers that rated this feature as important or highly important Enables creation, management, and tracking of product requirements & features during product production/development 0% of 0 reviewers... Assign available resources (human and/or non-human) to various projects and tasks 50.00% of 2 reviewers that rated this feature as important or highly important Process of planning, scheduling and executing the optimal and effective use of human capital across projects 60.00% of 10 reviewers that rated this feature as important or highly important Allocate and manage resources, such as employees, equipment, facilities, and other assets 0% of 0 reviewers... Set & manage permission levels based on user roles and restrict access to only authorized individuals 50.00% of 2 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work 0% of 0 reviewers... Search and filter data across systems to locate required information by entering keywords or certain criteria 0% of 0 reviewers... Securely stores data to prevent data loss or breaches 0% of 0 reviewers... Allow users to access multiple services after entering their login credentials once 0% of 0 reviewers... Track employee skills, competencies, training & qualifications 0% of 0 reviewers... Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access 0% of 0 reviewers... Schedule shifts for staff/employees, track hours worked, and manage staff payroll 0% of 0 reviewers... Track the status over time for a request, process, asset, or transaction 50.00% of 2 reviewers that rated this feature as important or highly important Split and manage tasks into individual components 0% of 0 reviewers... Attach digital tags to documents and assets for identification, search, or monitoring purposes 0% of 0 reviewers... Edit task information and all related elements 57.14% of 7 reviewers that rated this feature as important or highly important Import tasks from external sources 0% of 0 reviewers... Create, manage and track all task activities and progression 58.46% of 65 reviewers that rated this feature as important or highly important Track the status and progress of tasks 83.33% of 12 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 64.29% of 14 reviewers that rated this feature as important or highly important Add labels or tags to tasks 0% of 0 reviewers... Implementation of various strategies to manage tax obligations via planning and maintaining compliance 0% of 0 reviewers... Create, save, and re-purpose templates for emails, forms, etc. 0% of 0 reviewers... Sample files or documents that could be customized as needed or used as is 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 66.67% of 6 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 70.00% of 20 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) 83.33% of 6 reviewers that rated this feature as important or highly important Track time worked per client 0% of 0 reviewers... Track time worked per project 0% of 0 reviewers... Manage a detailed schedule of a product plan 0% of 0 reviewers... Track the amount of time spent on a job or task 73.33% of 30 reviewers that rated this feature as important or highly important A digital list of items that need to be completed 0% of 0 reviewers... Track the frequency of asset usage 0% of 0 reviewers... Request, track, and manage time off requests and vacation time 100.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data or processes 0% of 0 reviewers... SaaS, web-based, online deployment 0% of 0 reviewers... Alter the default workflow to meet your organization's needs 75.00% of 4 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 16.67% of 6 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Preksha Buttan BigTime helps your team move from daily entries to client‑ready bills with fewer reworks and steadier reporting. When time and expenses are captured cleanly, project tracking and analytics stay aligned, and billing cycles finish sooner. Features 4.4 (645) 4.4 Based on 645 reviews ## Pricing Value for money 4.5 (543) BigTime’s Essentials plan starts at $20 per user per month, which is lower than the average SMB budget of $50 per user. Pricing scales by tier, with higher plans offering advanced reporting, resource planning, and custom workflows. Seat minimums are not publicly listed. Free Trial [View pricing plan details](https://www.capterra.com/p/131076/BigTime/pricing/) Essentials $20.00 Per User,Per Month It includes: - Time Tracking - Rate Management - Approvals - Expense Management - Project Management - Standard Invoice Templates - Online Payments - Automated Invoice Reminders - Standard Report Library - Onboarding and Training - BigTime Knowledgebase - BigTime Academy - Product Release Webinars - Email & Chat Support Advanced $35.00 Per User,Per Month It includes: - Project Templates - Multi-currency Expense Management - DCAA Compliance - Custom Invoice Templates - Client Portal - Invoice Template Customization - Custom Reporting - Standard Dashboards - Data Warehouse - Professional Services Premier $45.00 Per User,Per Month It includes: - Multi-level Approvals - Project Budgeting - Multi-currency Invoicing - Standard Resource Planning - Standard Skills Management - Data Warehouse - Uptime Guarantees (SLA) - Extended Support Hours - Priority Support Queue - Professional Services Value for money 4.5 (543) 4.5 Based on 543 reviews ## Integrations BigTime integrates with accounting systems to streamline billing, time tracking, and financial reporting. It supports both cloud-based and desktop accounting platforms, with links that include a mix of native and third-party connectors. Popular integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Preksha Buttan Senior Content Analyst Connecting BigTime with your accounting system helps your finance lead reduce manual entry, sync timesheets and expenses, and accelerate invoice processing—especially when managing multiple client projects. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (599) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (599) 4.6 Based on 599 reviews ## User reviews Overall rating 4.6 Based on 658 reviews Filter by rating 5(427) 4(188) 3(29) 2(7) 1(7) Mentioned topic Sorted by most recent AS Aaron S. Graphic Designer Computer Software ### "A solid support for managing fast-moving creative projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros In a creative environment where tasks can evolve quickly, the tool helps maintain a clear overview without weighing down the workflow. Cons The platform is intuitive enough to track hours, budgets, and project progress effectively. Once it’s properly set up, BigTime becomes a real asset for structuring work more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bridgette M. Project Coordinator Architecture & Planning ### "Like using BigTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 It has been a straightforward and streamlined experience working in BigTime and I have had no major issues. Pros I like the easy user interface, and the fact that I can quickly select projects and phases. I also appreciate being able to reference past timesheets so I can see what I worked on in the past. Anytime I have had an issue their customer support has been helpful. Cons It would be more helpful (for me) if things were slightly more color coded, and I've seen other interfaces that show things to team members such as utilization rates, remaining money in budget (things which my team may choose to only share with project managers). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth W. Director Consumer Services ### "Clunky government software " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 7, 2026 I feel like this is a legacy government contractor software that people have to use because it has certain features that others don’t, but it’s very clunky and clumsy Pros The app on the phone is a big improvement, I still find the views totally confusing, especially for running reports or getting to project details. It feels like it’s been weirdly customized. Cons It’s very hard to find certain views and screens when you want to report on projects and look up time. The most useful screen put often buried behind eight or nine different steps to get there. Switched from [SpringAhead](https://www.capterra.com/p/85050/SpringAhead/) Capabilities for project budgeting for USG contracts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Made Invoicing Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 5, 2026 Pros Made creating invoices much simpler. Allows partners to input their time spent with clients, which can then be used to generate an invoice and calculate billing. Cons Took a while to set up and get used to. Occasionally has bugs that impact usage, such as entering an expense and the page resetting before the expense was saved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elise d. Toxicologist Tobacco ### "Easy and Fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 I found the program very easy to use. I really liked the ability to use dropdowns when entering project information during my time entries. Pros I use BigTime to enter all my hours worked on a project for a client as a contractor. BigTIme is easy to use to enter my time each day and keep track of total hours billed to projects. Cons I wish I could easily duplicate my time entered from previous weeks or months. When entering my time for each day, it becomes tedious when repeating myself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Louis B. Vice-President Insurance ### "Easy and Fast time entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 It is a huge improvement from what we were using before. It takes me about a quarter of the time it used to take me to enter my time with the previous system. Pros It is very easy to use BigTime. We have been using it for over 3 years at our company and it is much simpler and faster to complete our time entry by project. I especially like the weekly entry mode that looks like a simple table where I can easily spot a client, enter my time and comments within seconds. Cons By biggest concern with BigTime is not forgetting to submit it on a regular basis, it's so easy to use that it's always open and I do my entry as I go. Because of this, I have to remind myself not to submit my time once in a while. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dan F. Solutions Engineer Market Research ### "BigTime review by developer employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 I use BigTime for a couple of needs. I enter my hours worked on different projects. It is easy to use the search tool to find projects to add to my time sheet. I can then easily enter hours worked. Also, I have used it to create and run reports to view my hours or the hours for my team. Pros BigTime is very dependable, quick, and easy to use. Employees can find projects, enter hours worked, create and view reports. It meets the needs of our company very well. Cons I actually do not have any cons for BigTime. It meets all of my needs. It consistently works well and quickly for me to enter hours worked on projects, or view reports to see hours for employees or teams. Switched from [Kantata](https://www.capterra.com/p/110832/kantata/) Did not like the functionality of some of the reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lyndsay D. Tutor Education Management ### "BigTime Was Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2025 Overall, BigTime was a really good experience. I am especially glad our company used BigTime before the current CRM so I could learn on a more user-friendly format. I miss BigTime often for its convenience and ease of use Pros Our company used BigTime before, and I really miss it compared to the new CRM. One of the best parts about BigTime is that it would save all your entries so you don't have to constantly be updating it with the same information. The categories were also more straightforward and easier to navigate Cons It would have been nice to have the entries be that much more user friendly. Maybe have options to mark a client/entry as optional so I don't have to erase categories. Also allow click and drag to move entries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sue W. Business Operations Manager Environmental Services ### "Reliable Platform, Excellent Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2025 Overall, our experience with BigTime has been positive. The software covers all the essentials we need for project tracking, budgeting, invoicing, timesheets, and expense management in one place. While there’s a bit of a learning curve, especially around some project management features, the platform is solid and reliable. What really stands out is the exceptional customer support—\[sensitive content hidden\] and the support team have been instrumental in helping us navigate challenges and get the most out of the software. For organizations looking for a comprehensive PSA solution with great support, BigTime is a strong choice. Pros What I like most about BigTime is the outstanding customer support. \[sensitive content hidden\] , our assigned Customer Success Manager, has been exceptional—responsive, knowledgeable, and genuinely invested in our success. Beyond that, the knowledge base is thorough and easy to navigate, and the online chat option provides quick, helpful responses when we need them. Overall, the level of customer support we’ve received has been phenomenal. Cons While BigTime offers great functionality, some project management features could be more intuitive. This is relatively minor compared to the overall value and excellent support we receive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business process Engineer Computer Software ### "Easy to use with great features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2025 Great to use until now. No complains. I have never had a chance to go for support team too. The downtime never hampers working hours. Pros The ease of use and friendly UI stands out. Navigations are self explanatory. The quick links are easy. Cons Its wait time when you submit a task. The wait time kills its features. Expenses tab can be more innovative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131076/BigTime/reviews/) ## FAQs Yes. BigTime integrates with both QuickBooks Online and QuickBooks Desktop. These connections allow users to sync timesheets, expenses, invoices, and client data directly between platforms. Yes. BigTime offers mobile apps for iOS and Android. Users can track time and expenses, view project lists, and submit support tickets directly from their phones. Yes. BigTime includes an in-product AI assistant, live chat, and access to a knowledge base. Users can also submit support tickets or explore training resources via BigTime Academy. Yes, but only on Advanced, Premier, and Enterprise plans. System administrators can create templates, and staffers with project creation rights can use them to streamline setup. Yes. Users can create recurring tasks from the Task Dashboard. These are useful for ongoing work without a fixed end date and can be tracked for budgeting and reporting. Yes. Premier and Enterprise plans support multi-currency invoicing and international billing. BigTime also offers integrations with global platforms like Salesforce and Sage Intacct. Yes. BigTime includes resource allocation features that help managers plan workloads, forecast revenue, and adjust staffing based on project needs. Yes. Users can set staff-based, activity-based, or flat hourly rates. These can be adjusted per project and tracked for reporting and invoicing purposes. Yes. BigTime Wallet, powered by BlueSnap, follows PCI compliance standards and supports ACH and credit card payments. International payments are accepted via credit card only. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from BigTime’s own online content in July 2025, including the product's website and its social media channels. ## Related reading ### [6 Top-Rated AI-Enabled Tools for Workflow Management](https://www.capterra.com/resources/top-ai-workflow-tools/) Published January 16, 2026 by ### [5 Top-Rated Workflow Management Software for Small Businesses](https://www.capterra.com/resources/workflow-management-software-for-small-business/) Published September 6, 2023 by [Saumya Srivastava](https://www.capterra.com/resources/author/ssrivastava/) ### [4 Key Workflow Management Software Features and Top Products That Offer Them](https://www.capterra.com/resources/key-workflow-management-features/) Published August 8, 2024 by [Ashish Upadhyay](https://www.capterra.com/resources/author/aupadhyay/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Popular comparisons [Clockify vs BigTime](https://www.capterra.com/compare/131076-169607/BigTime-vs-Clockify)[BQE CORE Suite vs BigTime](https://www.capterra.com/compare/131076-141096/BigTime-vs-BQE-Software)[Paymo vs BigTime](https://www.capterra.com/compare/131076-137033/BigTime-vs-Paymo) [Avaza vs BigTime](https://www.capterra.com/compare/131076-136096/BigTime-vs-Avaza)[Everhour vs BigTime](https://www.capterra.com/compare/131076-133409/BigTime-vs-Everhour)[Streamtime vs BigTime](https://www.capterra.com/compare/131076-133010/BigTime-vs-Streamtime)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. 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