--- title: "BigTime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BigTime Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/131076/BigTime/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # BigTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BigTime ## What is BigTime? BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## What is BigTime used for? [Time Tracking](https://www.capterra.com/time-tracking-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Project Management](https://www.capterra.com/project-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 664 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Efficient and flexible time tracking Simple and intuitive interface Occasional glitches and syncing problems Fit limitations for some organizations Starting price $20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Billing and Invoicing / 2026 - Professional Services Automation / 2026 - Resource Management / 2026 - Accounting Practice Management / 2025 - Time and Expense / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BigTime?[Manage this product listing](https://www.g2.com/products/bigtime/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BigTime 4.6 (664) VS. [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $20 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (662) Ease Of Use 4.5 (9,270) Value For Money 4.5 (549) Value For Money 4.3 (6,942) Customer Service 4.6 (605) Customer Service 4.4 (6,235) ## BigTime alternatives [4.6 (628)](https://www.capterra.com/p/151338/WebWork-Time-Tracker/reviews/) Starting price $6.39 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (540)](https://www.capterra.com/p/5782/Replicon-TimeBill/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,044)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (2,080)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) ## FAQs about BigTime Overview ### What problems does BigTime solve? BigTime solves fragmented time, expense, and billing workflows by connecting project-based time entries, receipt capture, budget tracking, approvals, and invoice preparation in one system. Project managers, consultants, architects, engineers, and finance teams use it to monitor utilization, profitability, resource allocations, project progress, and billable work without relying on spreadsheets or duplicate data entry. Answer based on 435 reviews Overview ### Which roles and teams benefit most from BigTime? BigTime is most used by office administrators, accounting teams, and business leaders managing professional services operations. Office managers handle time entry, invoicing, and staff coordination; accountants and controllers oversee billing and financial records; owners, presidents, and CFOs monitor project profitability, budgets, and operational performance. Answer based on 623 reviews Overview ### What company size and industries is BigTime built for? BigTime is built for small professional services firms, which represent 89% of reviewers, with accounting as the top industry at 17%. It also serves architecture and planning and civil engineering firms, each accounting for 10% of reviewers, supporting time tracking, resource management, project delivery, and billing. Answer based on 664 reviews Features and Usability ### What are the key features of BigTime? BigTime includes time tracking and timesheet management for recording staff work, plus task management that links tasks to time entries and milestones. Billing and invoicing features turn project time and expenses into client invoices. Expense tracking supports expense entry and submission, while reporting and analytics provide billing and performance metrics. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? BigTime offers Essentials at $20/user/month, Advanced at 35, and Premier at 45. A free trial is available; Foresight pricing is unlisted. Reviewers often see value in time tracking and billing, though some say costs grow for larger teams and want monthly payment options; one says the basic version lacks budgeting. Answer based on 106 reviews Integrations ### Which third-party tools and platforms does BigTime integrate with? BigTime integrates with 10 third-party tools, including reviewer-confirmed QuickBooks Online for invoicing, payments, expenses, and accounting synchronization. Its catalog also includes Gmail, Google Calendar, HubSpot CRM, Jira, Microsoft Outlook, Sage Intacct, Salesforce Sales Cloud, and Zapier for connections across email, CRM, project management, and accounting workflows. Answer based on 56 reviews Getting Started and Support ### How easy is it to onboard and train a team on BigTime? BigTime offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that timekeepers and staff learning time and expense entry often get started quickly, sometimes after a single session. Administrators and teams configuring reports, integrations, historical data, or advanced features typically need more time and guided training. Answer based on 73 reviews Getting Started and Support ### What customer support options does BigTime offer, and how do users rate the experience? BigTime offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, patient, and effective during setup and troubleshooting. Some users report delayed email replies, difficulty reaching a person, or unresolved technical and integration issues, particularly when urgent help is needed. Answer based on 261 reviews Expense tracking ### How well does BigTime handle expense tracking? BigTime handles expense tracking alongside time, budgets, billing, and project costs in one workspace. Professional services firms value receipt capture, expense reports, approvals, and accounting integrations that support job costing and real-time budget visibility. Setup can take time, and some users report occasional entry issues or want clearer visual indicators. Answer based on 168 reviews ## Who uses BigTime? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Efficient and flexible time tracking 95% positive reviews out of 59 Most reviewers indicate time tracking is accurate, customizable, and integrates smoothly with project management tasks. Tanya B. Office Administrator, 2 - 10 employees. "Big Time has been a terrific tool for our firm to track time on our projects. " Occasional glitches and syncing problems 52% negative reviews out of 79 Some reviewers describe encountering sporadic bugs, syncing errors, and workflow inconsistencies that disrupt usage. Simple and intuitive interface 95% positive reviews out of 59 Most reviewers find the software easy to learn, navigate, and use for daily tasks and onboarding. Fit limitations for some organizations 40% negative reviews out of 52 Some reviewers report BigTime’s structure, naming limits, and setup process may not suit every company’s needs. Responsive real-time customer assistance 95% positive reviews out of 22 Most reviewers describe live chat support as fast, knowledgeable, and helpful for resolving issues immediately. Georgios F. Engineer, 1,001 - 5,000 employees. "The 24/7 chat support is very helpful and gently and they can answer to all of our queries." ## Features AI summary Based on 25,810 Time Tracking reviews Capterra data shows that buyers of time tracking software rank the following features as their top priorities: - **Clock In/Out** (**60%** of reviewers rated this feature as critical) - **Online Time Tracking** (**52%**) - **Project Time Tracking** (**55%**) BigTime supports all three of the features reviewers value most: **Clock In/Out**, **Online Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses record work hours accurately, track time from any location, and connect logged hours to specific projects, allowing teams to improve visibility into productivity, billing, and project progress. Online Time Tracking 4.7 (36) 63.89% of 36 reviewers that rated this feature as important or highly important Track employee and task times using internet connection Project Time Tracking 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects Mobile Access 4.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Payroll Management 4.5 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Task Management 4.6 (69) 60.87% of 69 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Billing & Invoicing 4.6 (52) 57.69% of 52 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers BigTime 179 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Billing: Setup and send recurring or automated bills - Automatic Time Capture: Automate recording of time to reduce human error - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bills of Material: Material list of manufacturing parts and associated costs - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Dependency Tracking: Track and manage task relationships and dependencies - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drafting: Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Electronic Payments: Electronically collect payments for goods or services - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Encryption: Convert data into a code for security - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Reporting: Generate reports to assess the financial performance of an organization - For Accountants: Software specialized for accountants and accounting firms - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For CPA Firms: Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Issue Tracking: Record and follow the progress of every issue - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Leave Tracking: Manage and track employee attendance - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Multiple Projects: Ability to handle several projects simultaneously - Offline Time Tracking: Track employee and task times without internet connection - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Costing: The process of estimating and tracking the expenses incurred for a specific project - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Utilization Reporting: Track the frequency of asset usage - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (651) 4.4 Based on 651 reviews ## Pricing Value for money 4.5 (549) Free Trial [View pricing plan details](https://www.capterra.com/p/131076/BigTime/pricing/) Essentials $20.00 Per User,Per Month It includes: - BigTime Academy - Time Tracking - Rate Management - Approvals - Expense Management - Project Management - Standard Invoice Templates - Online Payments - Standard Report Library - Onboarding and Training - BigTime Knowledgebase - Product Release Webinars - Email & Chat Support - Automated Invoice Reminders Advanced $35.00 Per User,Per Month It includes: - Multi-currency Expense Management - Professional Services - Data Warehouse - Standard Dashboards - Custom Reporting - Invoice Template Customization - Client Portal - Custom Invoice Templates - DCAA Compliance - Project Templates Premier $45.00 Per User,Per Month It includes: - Multi-level Approvals - Project Budgeting - Multi-currency Invoicing - Standard Resource Planning - Standard Skills Management - Data Warehouse - Uptime Guarantees (SLA) - Extended Support Hours - Priority Support Queue - Professional Services BigTime Foresight Custom Quote Available It includes: - Skills & Demand Based Planning - Plans vs. Actual Reporting - Time Off & Holidays Management - Project Profitability Forecasts Value for money 4.5 (549) 4.5 Based on 549 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (605) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (605) 4.6 Based on 605 reviews ## User reviews Overall rating 4.6 Based on 664 reviews Filter by rating 5(430) 4(191) 3(29) 2(7) 1(7) Mentioned topic Sorted by most recent BS Brion S. Lead Product and Design Manager Computer Software ### "This really is mostly going as planned" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2026 We had to find something to stop us from losing track of billable hours so our clients wouldn't get mad. Pros To say the least, for now, I've been able to use BigTime to track hours (of work) and generate simple invoices, and also not blow up my computer, which was surprising. Unfortunately, the chair I am using makes my left shoulder hurt because I have an unnatural posture, however, after staring at the "settings" area for quite some time, the templates can be changed. Cons Although it's old-fashioned-looking and it crawls along like a snail that is near death, the user interface (UI). Every time you finish entering your first time entry, BigTime mercilessly scrolls you all the way back to the top of the page, instead of leaving you at the same spot where you were last working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Eric H. Account Manager II Consumer Services ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 Great experience, project management is as easy as it's ever been and my managers are all happy with the transition. Pros I feel like BigTime offers great performance compared to competitors. Since switching to this software, project management has become so easy and seamless. The value is unbeatable and the support team couldn't be friendlier whenever I have to reach out. Secure platform with minimal bugs. Cons There wasn't anything I didn't like really. I base my experiences holistically, and in every category, this software has stood up. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Cheaper price with better service and more in depth experience Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OH Oscar H. Office Manager Mining & Metals ### "Big time review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 19, 2026 Overall, BigTime is a reliable and useful platform that helps organize projects, track time, and improve daily workflow. Pros BigTime is easy to use and makes time tracking, invoicing, and project management simple and efficient. Cons Some features have a learning curve, and occasional glitches or limited customization can slow down certain tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Timothy E. Client Advisor Insurance ### "Very clear, easy to understand, individual settings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2026 A clear and precise list of my ongoing projects and tasks, including the current time spent on each project. Accurate and clear recording of my working hours. Sometimes used as a communication tool, although other tools are better suited for that purpose. Pros I particularly appreciate the tool's ease and speed of use for projects, as well as its versatile review options, which allow for direct and targeted responses. This makes coordination significantly more efficient and noticeably shortens feedback loops. Decisions can be made faster without losing track of content and project status. Cons Some detailed adjustments require more technical expertise. The dashboard could be clearer in some places. Occasional minor delays occur with updates or tests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Realtor Associate Real Estate ### "Central project management made easy - reliable, flexible and modern" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Has made workflow much more organized; I always know which hours go to which project and I can quickly check my past entries without searching manually. Pros The tool has continuously evolved during this time and now offers a modern, intuitive user interface that noticeably simplifies daily work. The support is particularly noteworthy: inquiries are answered quickly, precisely and with a focus on solutions. This reliability makes a real difference in ongoing project work. Whether project planning, quote creation, invoicing or scheduling - everything can be managed centrally. Cons What I like least is that some parts of the interface feel a bit outdated and not fully optimized for quick navigation. A slightly more modern UI and faster access to frequently used features would make the experience even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pradip K. Senior Developer Information Technology and Services ### "Reliable project management tool that delivers great value for teams." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2026 BigTime is a strong, reliable solution for professional project management and team collaboration. It provides excellent value and speed for day-to-day operations, making it a dependable choice despite a few minor technical hiccups. Pros The project management and project collaboration features are highly effective for keeping our team aligned. Performance and speed are consistently solid, and the platform offers great value for money alongside highly responsive customer support. Cons We occasionally run into minor bugs and issues during invoicing updates or complex data syncing. While the security features are reliable, the interface can take a little bit of time to get fully configured. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Aaron S. Graphic Designer Computer Software ### "A solid support for managing fast-moving creative projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros In a creative environment where tasks can evolve quickly, the tool helps maintain a clear overview without weighing down the workflow. Cons The platform is intuitive enough to track hours, budgets, and project progress effectively. Once it’s properly set up, BigTime becomes a real asset for structuring work more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bridgette M. Project Coordinator Architecture & Planning ### "Like using BigTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 It has been a straightforward and streamlined experience working in BigTime and I have had no major issues. Pros I like the easy user interface, and the fact that I can quickly select projects and phases. I also appreciate being able to reference past timesheets so I can see what I worked on in the past. Anytime I have had an issue their customer support has been helpful. Cons It would be more helpful (for me) if things were slightly more color coded, and I've seen other interfaces that show things to team members such as utilization rates, remaining money in budget (things which my team may choose to only share with project managers). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elizabeth W. Director Consumer Services ### "Clunky government software " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 7, 2026 I feel like this is a legacy government contractor software that people have to use because it has certain features that others don’t, but it’s very clunky and clumsy Pros The app on the phone is a big improvement, I still find the views totally confusing, especially for running reports or getting to project details. It feels like it’s been weirdly customized. Cons It’s very hard to find certain views and screens when you want to report on projects and look up time. The most useful screen put often buried behind eight or nine different steps to get there. Switched from [SpringAhead](https://www.capterra.com/p/85050/SpringAhead/) Capabilities for project budgeting for USG contracts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Made Invoicing Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 5, 2026 Pros Made creating invoices much simpler. Allows partners to input their time spent with clients, which can then be used to generate an invoice and calculate billing. Cons Took a while to set up and get used to. Occasionally has bugs that impact usage, such as entering an expense and the page resetting before the expense was saved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131076/BigTime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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