# RazorSync Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RazorSync Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/130989/RazorSync --- # RazorSync Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RazorSync ## What is RazorSync? RazorSync is a leading field service software designed to improve and streamline operations for field service businesses. With a desktop and mobile application, RazorSync provides expert features built to grow your business and reduce your workload. Our robust yet simple to use features include customer and team management, scheduling, integration with Quickbooks, merchant services and more. Try us risk-free for 14 days or schedule a free live demo today! ## What is RazorSync used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Overall rating Based on 487 user reviews Reviews sentiment Positive 84% Neutral 13% Negative 3% Pros & cons Responsive and helpful support team Straightforward platform for daily tasks Recurring glitches and syncing problems Complicated and limited payment workflows Starting price $85 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RazorSync?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.razorsync.com/&name=RazorSync) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RazorSync 4.3 (487) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (480) Ease Of Use 4.7 (5,044) Value For Money 4.3 (420) Value For Money 4.5 (4,809) Customer Service 4.5 (440) Customer Service 4.6 (4,827) ## RazorSync alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Highest Rated [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/130989/RazorSync/alternatives/) ## Pros and Cons Responsive and helpful support team 88% positive reviews out of 139 Most reviewers indicate customer support is prompt, knowledgeable, and assists effectively with onboarding and issues. Recurring glitches and syncing problems 78% negative reviews out of 68 Most reviewers describe frequent bugs, syncing errors, and crashes, causing frustration and additional troubleshooting. Straightforward platform for daily tasks 93% positive reviews out of 44 Most reviewers describe ease of use as a major benefit, making daily operations smoother and saving time. Complicated and limited payment workflows 52% negative reviews out of 40 Some users report payment processing is confusing, lacks automation, and presents integration challenges with billing systems. Efficient service call management 92% positive reviews out of 24 Most users report service calls are easy to organize, document, and respond to, streamlining field operations. Frequent slowdowns and lag 93% negative reviews out of 27 Most users report performance and speed issues, including slow loading, lag, and system freezes disrupting workflow. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 3.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 3.2 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Invoice Creation 3.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Calendar Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Invoicing 3.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Real-time Scheduling 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made RazorSync 108 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Private online space that lets businesses securely share documents and provide information access to clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Primarily serving commercial or industrial locations needing electrical work Serves handyman professionals Serving plumbing industry professionals Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Automatically find mutually available meeting time slots across multiple calendars Business model that charges based on the amount of time spent on an hourly basis Track interaction history by documenting conversations for contacts Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Predict labor requirements based on past and present data/trends Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Book meetings and appointments through a website or digital platform Create, send, and view electronic invoices Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Plan and coordinate all the resources, costs and time needed to execute assignments Monitor the progress of projects from start to finish Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allocate and manage resources, such as employees, equipment, facilities, and other assets Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Send messages via SMS Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (436) 4.0 Based on 436 reviews ## Pricing Value for money 4.3 (420) Free Trial [View pricing plan details](https://www.capterra.com/p/130989/RazorSync/pricing/) Solo $85.00 Flat Rate,Per Month It includes: - 1-on-1 Training - iOS and Android Mobile Apps - Service Dispatch - Job Tracking & Scheduling - Recurring Scheduling - Ad-Hoc Reporting - Accept Credit Card Payments - Inventory Management - QuickBooks Desktop & Online Sync ($20/month) - Advanced Notifications ($20/month) - Route Optimizations ($50/month) - Templates ($30/month) Team $175.00 Flat Rate,Per Month It includes: - Benefits of Solo Plan - QuickBooks Desktop & Online Sync - Advanced Reporting & Notifications - Route Optimizations ($50/month) - Templates ($30/month) Pro $360.00 Flat Rate,Per Month It includes: - Benefits of Team Plan - Route Optimization - Inventory Management - Templates Value for money 4.3 (420) 4.3 Based on 420 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (440) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (440) 4.5 Based on 440 reviews ## User reviews Overall rating 4.3 Based on 487 reviews Filter by rating 5(240) 4(170) 3(61) 2(13) 1(3) Mentioned topic Sorted by most recent JV Josh V. owner Construction ### "Happy Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 15, 2025 great customer service and easy to use software Pros Easy to use and has a good flow. Great customer service Cons inventory was hard to track compared to other systems Alternatives considered [Joist](https://www.capterra.com/p/230138/Joist/) Reasons for choosing RazorSync More features that we needed for our company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2025 Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that our product has been able to meet your needs and provide you with value. It’s always our goal to make your experience as seamless and productive as possible, and feedback like yours really motivates us to keep improving. Our Support team is here to meet your needs and answer any questions you may have so you can run your business and RazorSync seamlessly. Feel free to reach out anytime at support@razorsync.com DL Dawn L. Manager Consumer Services ### "Prices keep rising" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 6, 2024 Razor sync is fine for a customer data base and service schedule for technicians but we were initially sold on it helping us schedule and telling us when customers were due for service based on our inputs but that isn't how the system actually works Pros We needed a system to be able to remotely look up our customers information and scheduling and this did that Cons The prices keep going up. We've used razor sync for about 3 years now and are play no more than double what we started at without changing anything in our use or any improvements that affect our companies use of the software. Reasons for choosing RazorSync My husband liked razor sync better so thats what we went with. Now we wish we'd chosen otherwise with prices rising every time we turn around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ashleigh A. Sales Consumer Services ### "RazorSync Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 6, 2023 Overall it is a great program. It has some bugs and could use some simplification of processes. Pros I like the layout being easy to read because it is not over crowded. Information is accessible able and well labeled. Cons There are way too many steps to creating invoices. The county never matches the town. When creating reaccuring payment you have to manually input the amount for each work order even when the reassurance is set on a work order with all the proper information. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 9, 2023 Hello Ashleigh! Thank you for your valuable feedback! We're delighted to hear that you appreciate our clean layout and accessible information. We're actively working on streamlining the invoice creation process and addressing the issues you've mentioned to enhance your experience. Your input is essential as we strive to make our software even better. If you have any more suggestions or encounter any further issues, please don't hesitate to reach out to our support team at (877) 675-4395 or support@razorsync.com. Your satisfaction is our priority! AP Ashley P. Account Manager Construction ### "Daily User my thoughts..." 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 29, 2023 My overall experience has been ok. However, once we stop having the internal page down errors and all other issues, we tend to experience daily it will get better. Pros As a daily user for Razor sync, I can say it has its hits and it has its misses. Sometimes we have a good day of use, then other days it's not so good. These are my experiences with this program. Cons The improvement should be testing out why we experience the internal pages lost every other day. This has happened pretty regularly since using the program. It slows down our productivity and we can't do most of our work when this is down. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2023 Good Afternoon Ashley! Thank you for taking the time to review RazorSync. Although we strive to provide exceptional reliability, we must also acknowledge that recent service interruptions have posed challenges. We share your optimism while also providing assurances that our team is working diligently to ensure continuously solid uptime to return us to the high level of stability our Customers have always known us for. As always, please do not hesitate to contact us (877) 675-4395 or support@razorsync.com if we can be of assistance. Thank you for allowing us to serve you! SR Scott R. Owner Construction ### "I wear all the hats" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2023 There is a little bit of a learning curve, but it is fairly intuitive. When I get stuck, customer service is very responsive, with short hold times and hands-on tutorial help Pros The flexibility of the invoice entries. I can edit as needed. Cons I'd like to see the ability to automate discounting and service charging for credit card payments when invoicing services Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Mediocre customer service, cluttered, un-editable service items, Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing RazorSync RazorSync is a bit better when cellular is not available Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2023 Hello Scott! Thank you for your positive review. We're thrilled to have you as our Customer and genuinely appreciate your feedback and especially, your acknowledgement of our 'high touch' Customer Service Team. You can be assured that we'll continue to improve our feature set to increasingly deliver more value. Many thanks again! RT Ronda T. Assistant Operations Manager Electrical/Electronic Manufacturing ### "New User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 12, 2023 So far it has been good. Pros The ease of the technician invoicing and collecting payment in the field. Cons Information has to be entered repeatedly. Reasons for choosing RazorSync We had used RazorSync previously, and the cost was much lower than Service Titan. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2023 HI Ronda - Thank you for the review. I am glad you are finding it easy to invoice in the field. If you need anything do not forget to reach out to the support team. JG Jason G. General Manager Electrical/Electronic Manufacturing ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 16, 2023 Pros scheduling customer appointments and firld staff work schedule Cons seems to be glitchy from time to time, mixing customer data screens if your not careful it could be a big deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rob D. Solution Specialist Electrical/Electronic Manufacturing ### "Razorsync" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 15, 2023 It is an OK product. I get kicked off a lot when I’m not on mobile. Pros I did not choose this product. I do like that it’s mobile. Cons My colleagues, and I have made suggestions, and none of them were addressed to finality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anthony N. HVAC tech Judiciary ### "The new version of RazorSync still needs a lot of work" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 April 15, 2023 Great just need to fix new app Pros That it’s easy and simple to navigate where you are going when you are already dealing with a problem or situation out in the field. You don’t need your app to give you more problems. Cons How do you have to add a whole Nother step to get to your work orders or your work details and if the app does not load or completely load I have removed it from my phone and put it back in my phone. Everyone is having the same problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Richard S. Plumbing Diagnostics Technician Utilities ### "Great for Service technicians" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2023 Pros RazorSync is a great utility for our needs as we go from job to job on a daily basis. Creating customers on the fly and invoicing them immediately is very valuable. Accepting payments afterwards is a breeze. Being able to email our customers afterward for their records is fantastic as well. Cons The only gripe I have is how the software defaults to the "invoiced - paid" status after creating the invoice and editing it. I don't understand why the software does this by default. It should only change to that status once the customer has actually tendered payment and we have processed their payment through the app by pressing the "payment" button. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2023 Hi Richard - Thank you for the great review! We are grateful to be able to help your business. If you ever need anything, please feel free to reach out to us. [View all Reviews](https://www.capterra.com/p/130989/RazorSync/reviews/) Popular comparisons [Connecteam vs RazorSync](https://www.capterra.com/compare/130989-153140/RazorSync-vs-Connecteam)[Jobber vs RazorSync](https://www.capterra.com/compare/127994-130989/Jobber-vs-RazorSync)[FieldPulse vs RazorSync](https://www.capterra.com/compare/130989-153475/RazorSync-vs-FieldPulse)[Housecall Pro vs RazorSync](https://www.capterra.com/compare/130989-140363/RazorSync-vs-HouseCall-Pro)[Clockify vs RazorSync](https://www.capterra.com/compare/130989-169607/RazorSync-vs-Clockify)[ServiceTitan vs RazorSync](https://www.capterra.com/compare/130989-150053/RazorSync-vs-ServiceTitan) [Kickserv vs RazorSync](https://www.capterra.com/compare/122541-130989/Kickserv-vs-RazorSync)[BuildOps vs RazorSync](https://www.capterra.com/compare/130989-194155/RazorSync-vs-BuildOps)[Service Fusion vs RazorSync](https://www.capterra.com/compare/130989-135788/RazorSync-vs-Service-Fusion)[Commusoft vs RazorSync](https://www.capterra.com/compare/130989-149651/RazorSync-vs-Commusoft)[ShiftWizard vs RazorSync](https://www.capterra.com/compare/130989-178376/RazorSync-vs-ShiftWizard)[BigChange vs RazorSync](https://www.capterra.com/compare/130989-149479/RazorSync-vs-JobWatch-powered-by-BigChange)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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