# Paycom Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Paycom Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/130949/Paycom --- # Paycom Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paycom ## What is Paycom? Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Enjoy seamless payroll processing with anytime, anywhere access and zero re-keying of data. ## What is Paycom used for? [Payroll](https://www.capterra.com/payroll-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Recognitions Shortlist Overall rating Based on 1,281 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 5% Pros & cons Simple and accessible user experience Intuitive navigation for all users Frequent technical glitches and inconsistencies Cumbersome security and login procedures Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Talent Management / 2026 - Benefits Administration / 2025 - Compliance / 2025 - Scheduling / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Paycom alternatives Highest Rated [4.9 (4,793)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,277)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,844)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,962)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130949/Paycom/alternatives/) ## FAQs about Paycom Overview ### What problems does Paycom solve? Paycom solves fragmented HR and payroll workflows by putting onboarding, time tracking, benefits, tax documents, PTO, and employee records in one system. It reduces duplicate data entry, manual payroll corrections, paper forms, and compliance risk. HR teams, payroll administrators, managers, and mobile workforces benefit most from faster processing and employee self-service. Answer based on 761 reviews Overview ### Which roles and teams benefit most from Paycom? Paycom is most used by HR teams, payroll administrators, finance leaders, and business owners who need a single system for employee records, payroll processing, benefits administration, and compliance tracking. Office managers and executives use it to streamline onboarding, approve time and attendance, monitor labor costs, and improve workforce visibility. Answer based on 1254 reviews Overview ### What company size and industries is Paycom built for? Paycom is built for small businesses first, with 57% of reviewers from that segment, and it appears most often in nonprofit and hospital and health care organizations, each at 7%. It also serves midsize businesses at 32% and enterprises at 12%, with additional use in health, wellness, and fitness at 4%. Answer based on 1280 reviews Features and Usability ### What are the key features of Paycom? Paycom includes core HR and payroll features such as payroll management, employee management, time tracking, and employee self service for pay stubs, tax forms, PTO, and direct deposit changes. Differentiating features include onboarding with electronic forms and signatures, customizable reporting, benefits administration, and a mobile app for clocking in and approvals. Answer based on 348 reviews Integrations ### Which third-party tools and platforms does Paycom integrate with? Paycom integrates with Indeed, Indeed for Employers, Kronos Workforce Central, Google Calendar, PayBridge, and NetSuite. Reviewer mentions center on recruiting and time tracking, particularly Indeed and Kronos Workforce Central, while the catalog also shows accounting coverage through NetSuite and benefits-related connectivity through PayBridge. Answer based on 76 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paycom? Paycom offers in-person training, live online sessions, webinars, documentation, and videos, which give teams several ways to learn. Reviewers say employees and managers often get productive quickly with basic tasks, especially on mobile, while HR admins and payroll teams usually need more time for setup, reporting, and advanced configuration. Answer based on 135 reviews Getting Started and Support ### What customer support options does Paycom offer, and how do users rate the experience? Paycom offers email/help desk, FAQ/forum, a knowledge base, and phone support. Many users describe support as responsive, helpful, and easy to reach, often highlighting dedicated representatives and quick issue resolution. Others report uneven experiences, including rep turnover, slower follow-up, and occasional difficulty getting complex problems resolved. Answer based on 233 reviews Security ### How does Paycom handle data security and access control? Paycom uses single sign-on across many functions, role-based supervisor access with specific user parameters, and repeated identity checks such as passwords, security questions, lockouts after failed attempts, SSN or PIN fields, text verification, and biometric login like fingerprint, Touch ID, and Face ID. Some reviewers find the login flow excessive and frustrating. Answer based on 120 reviews Employee management ### How well does Paycom handle employee management? Paycom centralizes employee management in one system, making payroll, onboarding, time tracking, and self-service easier for many HR teams. Mid-sized and larger organizations often like the single employee record and reduced manual entry, though some administrators find setup, customization, and certain workflows complicated, especially for advanced reporting or unique pay rules. Answer based on 348 reviews ## Who uses Paycom? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 242 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 242 reviews Human Resources 45% Human Resources 45% Administrative 21% Finance & Accounting 13% Health & Medical 4% Others 18% Top industries Based on 242 reviews Non-Profit Organization Management 33% Construction 27% Machinery 17% Retail 13% Other 10% ## Pros and Cons Simple and accessible user experience 92% positive reviews out of 289 Most reviewers indicate ease of use allows quick task completion, with intuitive interfaces and minimal learning curve. Frequent technical glitches and inconsistencies 57% negative reviews out of 192 Some reviewers find recurring bugs, inconsistent updates, and unreliable support cause delays and disrupt daily operations. Lisa C Onboarding Manager, 201 - 500 employees. "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull Administrator IPs over identified as Employee IPs)." Intuitive navigation for all users 89% positive reviews out of 119 Most reviewers describe navigation as straightforward, with clear layouts and minimal training needed for effective use. CHRISTINE M Human Resource Assistant, 51 - 200 employees. "I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate." Cumbersome security and login procedures 73% negative reviews out of 82 Most reviewers describe security and access control as overly complex, with frequent password resets and frustrating login steps. Francesco G Instructor, 11 - 50 employees. "The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open." Comprehensive HR process management 95% positive reviews out of 66 Most users report HR management centralizes payroll, onboarding, benefits, and employee data, streamlining daily HR tasks efficiently. Hailey M Hr Generalist, 501 - 1,000 employees. "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." Complicated punch correction process 54% negative reviews out of 39 Some users report punch management is confusing, with difficult correction requests and unintuitive workflows for time adjustments. Jennifer P Case manager, 51 - 200 employees. "There is struggles with getting the time punch change requests to update on both the employee and supervisors screens." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 4.6 (396) 78.54% of 396 reviewers that rated this feature as important or highly important It gives you streamlined payroll processing, real-time data, and employee self-approval of paychecks. Reviewers appreciate reduced errors, time savings, and transparency. Some users report challenges with manual data entry and integration with other scheduling software, but most find the process user-friendly. Direct Deposit 4.8 (272) 77.21% of 272 reviewers that rated this feature as important or highly important With this capability, you receive your pay quickly and securely, directly into your bank account, with easy setup and management. Reviewers appreciate the convenience, reliability, and ability to update information themselves, though some mention occasional setup or rejected deposit issues. Payroll Reporting 4.5 (264) 75.00% of 264 reviewers that rated this feature as important or highly important You get access to customizable, detailed payroll reports for audits, compliance, and cost tracking. Reviewers appreciate the variety and flexibility, but some say creating custom reports can be confusing or time-consuming, and finding specific reports isn’t always straightforward. W-2 Preparation 4.6 (230) 76.09% of 230 reviewers that rated this feature as important or highly important Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think it saves time, ensures accuracy, and reduces manual work. Some reviewers find access steps confusing or wish for easier employee confirmation and fewer manual review requirements. Self Service Portal 4.5 (229) 84.72% of 229 reviewers that rated this feature as important or highly important This aspect empowers you to update personal details, view pay and HR info, and access documents anytime. Reviewers indicate it saves HR time, is easy to use on mobile and desktop, and boosts employee ownership, though a few mention occasional navigation difficulties for certain tasks. Employee Database 4.4 (213) 79.34% of 213 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Paycom 301 features Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Track 401(k) participant contributions and employer match Manage and track employee attendance Collect data and compile reports to stay in compliance with Affordable Care Act requirements Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Tools for the systematic analysis of various types of data or statistics Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatic update of information / software Match digital receipt images or data with corresponding expense entries Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Researching and validating a person's criminal, educational, job or financial records Software's ability to perform similar action on multiple similar files simultaneously Compare key metrics for the business against prominent players in the industry Delegate benefits administration to third party vendors Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Facial or other physical recognition to confirm identity Supports learning paths that combine in-person classes with online/virtual courses Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts Manage and track employee breaks Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Tools that allow users to create and publish courses and course material/content Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Process of enhancing skills & experiences for continuous professional growth & advancement Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Organize and group data or items based on various criteria Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Maintain personal certifications/qualifications AI-based platform which conducts a conversation via auditory or textual methods Print paychecks issued to confirm payment of wages or salary Schedule in-person or online classes Track employees' arrival and departure timings for payroll purposes Manage mandated benefit continuation for employees who no longer work for the company for a limited time period Provides a channel for team members to share media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Manage and track credit cards that are distributed to employees to use for authorized business expenses Software specialized for corporate use Investigate and take action at root cause or error in processes to prevent recurring issues Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Financial system that helps create and manage physical/digital credit cards and track transaction activities Verify an individual's arrest record through connection with a criminal database Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Connect to big data sources Import and export data to and from software applications Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Determine what amounts employees should contribute towards their benefits from each paycheck Electronic signing method that validates the authenticity and integrity of a digital document With this capability, you receive your pay quickly and securely, directly into your bank account, with easy setup and management. Reviewers appreciate the convenience, reliability, and ability to update information themselves, though some mention occasional setup or rejected deposit issues. Set up and manage short and/or long term disability insurance benefits Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Monitor drug test samples taken for background checks Compare new data with existing records to detect duplicate entries Verify an individual's educational past, including degree, training, or certification claims, among others Software specialized for companies that sell courses/content Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Create and share a new employee handbook with helpful information Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Gateway through which employees can access the system Track and measure time worked for employees Screen and verify candidates for professional roles Confirmation of the enrollment of a student in a course, class, activity, or program Guidelines for conforming to environmental laws, regulations and requirements Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Track and ensure quality of products in accordance with food and drug administration (FDA) act Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Track employee time off under the family and medical leave act (FMLA) Compatible with mobile devices Software specialized for non-profit organizations Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Identify and prevent suspicious activity Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Virtual perimeter for a real-world geographic area Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Track student's scores and grades on course materials Automatically find mutually available meeting time slots across multiple calendars Set up and manage health insurance benefits for employees Managing service requests, incidents, IT issues & support with a ticketing system Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Automates core HR functions such as talent management, employee evaluation and learning management Set up and manage health savings and flexible spending accounts for your employees Validating the identity of an individual or entity through verification of personal information or credentials Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Manage and track all disruptions and incidents Document completed by employee to assist with career and personal development to reach short term and long term goals Designed to be used by internal recruiters or HR hiring managers Movement of employees across roles within the same company The ability of two or more systems to exchange information or data. Create and track interviews with a reminder system Captures invoice data and maintains comprehensive records for auditing and reporting purposes Guidelines set by the International Organization for Standardization Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Create, share, and manage the distribution of job descriptions/duties Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Report on the allocation and distribution of labor costs across projects Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Students can access materials and communicate with instructors via their online student profile Facilitate training materials that help employees grow and progress in their positions Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Manage and track employee attendance Set up and manage life insurance benefits for your employees Ensure employees can only clock in and out during certain times. Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Communicate using messages within the system Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Scan and upload receipts to a central database using a mobile device Observe and track the demand, usage, progress or quality of a system, product, or user Pay employees in multiple countries using correct currencies and correct tax deduction amounts Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations Pay employees in multiple states with correct tax deduction amounts in each Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Ability of websites, web applications, or mobile applications to function without an active internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Ability to fill out and submit application forms on the web Select benefits and provide information needed to participate in a benefit via an online portal Track/log the amount of time employees worked per job using a timer Ability to recognize printed or written text within digital images or scanned documents Diagram that shows the structure of an organization and the relationships between parts Create orientation programs for new employees or students Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Manage and record overtime hours for hourly employees It gives you streamlined payroll processing, real-time data, and employee self-approval of paychecks. Reviewers appreciate reduced errors, time savings, and transparency. Some users report challenges with manual data entry and integration with other scheduling software, but most find the process user-friendly. You get access to customizable, detailed payroll reports for audits, compliance, and cost tracking. Reviewers appreciate the variety and flexibility, but some say creating custom reports can be confusing or time-consuming, and finding specific reports isn’t always straightforward. Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Generative AI models can create personalized recommendations for users based on their preferences and behavior. Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers Clock in and out online or with a card Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Assign available resources to various projects and tasks Assign available resources (human and/or non-human) to various projects and tasks A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Set up and manage retirement benefits for your employees Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Budgets, benchmarks and tracks all salary processes and associated costs Assign and distribute work schedules to individual employees or teams within an organization Set a time to generate routine reports automatically Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Screening performed by employees working for the vendor. Software functionality is offered on top of these services. Search and filter data across systems to locate required information by entering keywords or certain criteria A collection of records that can be retrieved based on specific queries Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills This aspect empowers you to update personal details, view pay and HR info, and access documents anytime. Reviewers indicate it saves HR time, is easy to use on mobile and desktop, and boosts employee ownership, though a few mention occasional navigation difficulties for certain tasks. Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Create tools to promote social interaction and learning between students/trainees and instructors/trainers Set allowances and ensure employees don't spend more than the allotted amounts Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Planning, tracking and developing internal talent for future key position filling Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Integrate with Talent Managment software to better track learners progress and training sessions Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Create, manage and track all task activities and progression Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Organizing a group of people to accomplish a task Evaluate the criminal, financial, and employment history of tenants Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track time worked per client Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Track the amount of time spent on a job or task Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Connect with meeting participants remotely over video Classes/sessions accessible via web browser of built-in video conferencing Interact with data visualization elements, such as charts and graphs, to drill down into data Paycom offers automated W-2 generation, letting you access, download, and print tax forms online. Users think it saves time, ensures accuracy, and reduces manual work. Some reviewers find access steps confusing or wish for easier employee confirmation and fewer manual review requirements. Automatically subtract garnishments from wages SaaS, web-based, online deployment An extended application or connector that enables users to perform additional services with their current set of tools Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (1,268) 4.4 Based on 1,268 reviews ## Pricing Value for money 4.3 (930) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/130949/Paycom/pricing/) Value for money 4.3 (930) 4.3 Based on 930 reviews ## Integrations [ Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (988) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (988) 4.3 Based on 988 reviews ## User reviews Overall rating 4.4 Based on 1,281 reviews Filter by rating 5(784) 4(326) 3(109) 2(32) 1(30) Mentioned topic Sorted by most recent SD Sumit D. US HR Staffing and Recruiting ### "Paycom for Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 4, 2026 My overall experiance is good. I have Used ADP also for payroll but if I say for one stop usage is good at Paycom in check points. Pros Ask here feature where communication for queries in hasstle free. No need to reach at different station. Cons Releasing of rehire workers offer letter takes time. It has to be done by docu sign etc. In built auto is not proficient in handling this. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We are requiring a single platform for one stop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for sharing your experience, Sumit! it's great to hear Paycom is delivering the comprehensive software you were looking for and that Ask Here is making communication simple and efficient. Our single-database approach keeps everything in one place, so your team can manage payroll and HR tasks without jumping between systems. CL Corri L. Human Resources Coordinator Non-Profit Organization Management ### "Wonderful Product and Customer Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 Absolute delight! Happy our organization choose it. And seriously, our rep just puts the icing on the cake. Pros I appreciate our customer support rep who takes the time to hear us and answer all our questions with patience. Cons Sometimes I have a hard time trying to find the answer in the help topics and articles but our assigned support rep helps me find it and give tips on helping me be self sufficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review, Corri! It’s great to hear your dedicated specialist has made such a strong impact. Having that level of support can really enhance the overall experience, and we’re glad it’s been such a strong fit for your team. TB Teresa B. Director of Human Resources Entertainment ### "Just say YES to Paycom! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 28, 2026 Overall I am very satisfied with the platform. I have been in Human Resources for over 20 years and have worked in other de-centralized systems. I have a deep appreciation for Paycom and the ability to have everything I need in one system. Pros I love that every aspect of my employee data is at my fingertips. I also appreciate that Paycom is always trying to improve the platform to provide employers the best experience. I feel competent in Paycom, Paycom created a platform that makes it easy for me to ensure I am using all parts of the system! Cons The customer support has had high turnover. We have been fortunate with our current team, however that has not always been the case. Switched from [Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/) [NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/) [Sage HR](https://www.capterra.com/p/128705/SageHR/) [Sage HRMS](https://www.capterra.com/p/227236/Sage-HRMS/) [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Decentralized system that did not talk with each other. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/) [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Paycom Having a centralized platform was key and ease of use critical. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review, Teresa! It’s great to hear that Paycom’s single, comprehensive software has made such a difference compared to your previous providers, especially with all employee data easily accessible in a single database. We’re glad Paycom continues to support your work and deliver a strong, streamlined experience. SM Susan M. HR Generalist III Higher Education ### "User Friendly and Customizable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2026 It has been very user friendly and payroll processing/set up is more streamlined than our previous HRIS. I feel that once we build out every detail we need in all of our modules, it will be much more efficient across all functions than what we had before. Pros The recruitment dashboard and having multiple items at my fingertips. The Help center is very efficient and able to find solutions quickly. Cons Sometimes it still requires too many "clicks" to get where I need to go. Also building out the disposition templates to attach to so many disposition options is very time consuming. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) More cost efficient and payroll processing was a nightmare as it was not conducive for the Higher Education sector that I work within. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your positive review, Susan! It’s great to hear that Paycom has been more user-friendly and streamlined than your previous provider, especially with tools like the Help Center that make it easier to find what you need. We’re glad it’s helping lay the groundwork for even greater efficiency as you continue building out your workflows. BE Belen E. HR Specialist Recreational Facilities and Services ### "HR specialist" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 28, 2026 It's okay not the best. In the Recruiting side more automation is necessary. Information inputted in PAFs don't streamline directly to other fields such as accruals or labor allocations. Or certification management doesn't update on a certain employee field. Paycom learning is not user friendly. Pros It is intuitive for the most part. When I'm training new team members is always easy enough. I like the filters. Cons Access is limited. My screen is different from the trainings webinars. When I ran reports there are limitations on how to set up the data I want . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Belen, it’s great to hear Paycom is intuitive and helpful during new-employee training, especially as it supports onboarding and day-to-day workflows. We appreciate your feedback and encourage you to connect with your dedicated specialist, who can work with you to ensure reporting is configured to better align with your needs and further streamline your experience.  NR Nancy R. Senior HR and Payroll Specialist Printing ### "Great customer support and ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2026 It has been great so far. I'm learning to process payroll in Paycom currently. I have yet to learn the Talent Acquisition part of it. Pros their customer support is superb. anytime I call with a ? they are quick to help and they even had scheduled weekly calls with our company for a while to assist with any issues we were having. Cons I honestly can't think of anything as I am new to using Paycom in a HR fashion. I like the ease of using it as an employee and as HR Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review, Nancy! It’s great to hear your dedicated specialist has made such a strong impression while you’re getting up to speed, and that the software feels easy to use from both the employee and HR side. We’re glad it’s been a smooth experience so far! MS Micaela S. Human Resiurces Transportation/Trucking/Railroad ### "JourneyViaGurney" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 So far the communication with Paycom has been great. It has a lot more features than other programs I've used in the past. Pros Employees can update their own information from app and and allows employees to choose how to receive their W2s , which frees up time for Management Cons It does not recognize 2 different pay classes at the same time for an employee, If an employee works a 12 hour shift and 24 hour shift it does not calculate correctly. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Customer service and features were not the best fit for our company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review, Micaela! It’s great to hear our dedicated service model and innovative features have stood out compared to your previous provider, especially with Employee Self-Service® giving your team more control and flexibility. We’re glad it’s helping streamline your processes and create more efficiency for your team. AG Alex G. HR GENERALIST Retail ### "Paycom Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 10/10 I enjoy Paycom out of all other HRIS I've used (ADP, Paylocity, Paycor). They are more on the expensive side but super worth it. Pros Designated Paycom specialists: building a relationship, specialist understands wants/needs, etc. No bugs or issues I've seen so far. Communication: webinars are super useful. Cons Ease of use can be difficult to understand as many features tie into other areas of Paycom. This can cause confusion sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review, Alex! It’s great to hear you’re enjoying Paycom compared to your previous providers. Having a dedicated specialist and helpful resources like webinars can really enhance a user’s experience, and we’re glad Paycom has been a strong fit for you. AU Anonymous User Executive Telecommunications ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2026 It is good. Most of the things are good but some issue can be fixed like if you are reentering the hours. Some comments will be deleted. Pros Ease of Use. Most of the bugs and issues are fixed. User access is friendly. Not too much to go here and thier. Cons Sometimes it takes time to update punch in and punch out and if you need to delete them, it takes too much time. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Company takes the decision. We are just following with them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2026 Thank you for your 5-star review! We’re glad to hear you’re finding our HR and payroll software easy to use and intuitive to navigate. Having simple access and a streamlined experience can make a real difference day to day, and we’re glad that’s been your experience. Kimberly L. Human Resources Generalist Utilities ### "Strong Implementation Support & User-Friendly Platform with Room to Grow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2026 While implementation had its challenges, we are pleased with the process thus far. Paycom has shown a willingness to partner with us, listen to our needs, and find solutions. We feel confident that as we continue learning the system and complete implementation, our experience will only continue to improve. Pros Excellent implementation team collaboration: The Paycom team worked closely with us throughout implementation and communication was spot on. They remained engaged, responsive, and genuinely worked to understand our business needs. Strong problem-solving for unique setups: We are a very unique organization with many specialized payroll, HR, and timekeeping requirements. Although there were hiccups during implementation, the Paycom team stayed on top of our special requests and worked hard to find workable solutions. User-friendly platform: Ease of use has been a big plus. The IWant feature is especially helpful and makes navigating the system much easier for both employees and administrators. Continuous improvement mindset: Even when challenges came up, the implementation team stayed focused on getting issues resolved rather than letting things stall. Cons Implementation hiccups: As with any major system transition, there were bumps along the way. Some processes took extra time to configure due to our complex and unique business requirements. Learning curve: We are still learning the platform and finishing up a few items for full implementation, so there are areas we are still exploring and refining internally. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Too expensive, not as user friendly, creating custom reports was difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 29, 2026 Kimberly, we're glad Paycom has supported your organization through implementation and continues to meet your needs. Delivering a user‑friendly platform alongside a collaborative, solution‑focused partnership is core to how we support long‑term success. It’s great to hear tools like IWant are helping simplify navigation as your team continues to build confidence and fully realize the value of the platform. Thank you for your detailed review! 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