# Paycom Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Paycom Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Paycom Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/130949/Paycom

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# 

 Paycom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 19, 2025

Written byBruno Peláez

Bruno Peláez

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking pu...

[See bio & all articles](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Bruno Peláez](https://www.capterra.com/resources/author/bruno-pelaez/)

Senior Content Analyst

Bruno Peláez is a senior content analyst at Capterra, covering the B2B software industry, with a current focus on the human resources and finance and accounting industries. His Capterra research has been featured in various Spanish-speaking publications, including El Economista (Mexico), Forbes México (Mexico), El Universal (Mexico), El Financiero (Mexico), and El Periódico (Spain), among others.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Paycom

Paycom Overview:

### Key takeaways

Insights from verified Capterra reviews

Paycom helps SMBs manage payroll, HR, and time tracking in one platform, with strong adoption in healthcare, nonprofit, and automotive sectors. Its standout benefit is employee-managed payroll, supported by features such as mobile access and direct deposit. Users cite reporting limitations and login friction as drawbacks. The new IWant AI engine adds voice-driven data access for faster decisions.

### Our verdict

Paycom suits SMBs looking to consolidate payroll and HR tasks while giving employees more control over their data. Its mobile tools and time tracking features are well-rated, but buyers should weigh the trade-offs in reporting flexibility and setup complexity before committing.

Overall rating

Based on 1,173 user reviews

Reviews sentiment

Positive

87%

Neutral

8%

Negative

5%

Pros & cons

Intuitive and simple operation

Effortless platform navigation

Frequent glitches and disruptions

Cumbersome security procedures

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Paycom alternatives

While Paycom suits teams focused on payroll automation and employee-managed data, you might explore other options if your business needs simpler reporting tools, more flexible integrations, or a different interface experience.

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/130949/Paycom/alternatives/)

## Who uses Paycom?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple operation

92% positive reviews out of 260

Most reviewers describe ease of use as a major benefit, highlighting intuitive interfaces and straightforward workflows.

Frequent glitches and disruptions

59% negative reviews out of 157

Some reviewers find bugs and issues cause unexpected errors, unreliable updates, and slow resolution of technical problems.

Pete S

Finance, 51 - 200 employees.

"The solution is another Band-Aid and patch work. After we were rushed to go live even though we were not ready, we ran into constant problems. "

Effortless platform navigation

91% positive reviews out of 100

Most reviewers indicate navigation is simple, with organized layouts and minimal training needed for effective use.

CHRISTINE M

Human Resource Assistant, 51 - 200 employees.

"I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate."

Cumbersome security procedures

73% negative reviews out of 77

Most users report security and access control involve frequent password changes, complex logins, and frustrating lockouts.

Francesco G

Instructor, 11 - 50 employees.

"The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open."

Comprehensive HR management platform

94% positive reviews out of 52

Most users report HR management is streamlined, centralizing payroll, benefits, and personnel tasks for improved efficiency.

Meredith J

Payroll and Benefits Administrator, 1,001 - 5,000 employees.

"Their robust suite of products covers a wide range of HR and payroll needs, allowing for streamlined processes within a single platform."

High and unclear pricing

48% negative reviews out of 48

Some users report pricing is expensive, with unexpected fees, add-on costs, and complicated billing structures.

## Paycom's interface

Paycom’s interface is structured around a centralized dashboard with clear navigation for payroll and HR tasks. While many reviewers find it easy to learn and use, others report friction with repetitive login steps and reporting limitations.

2+

Bruno Peláez

Senior Content Analyst

Paycom’s interface supports efficient payroll and HR workflows through a centralized dashboard, though tasks such as report customization and module navigation may require extra time and familiarity with the system.

Ease of Use

4.4 (1,160)

4.4

Based on 1,160 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Paycom’s highest-rated features support accurate timekeeping and payroll delivery, helping teams reduce manual errors, maintain control over employee data, and access key workforce information more efficiently.

Features

4.4 (1,160)

4.4

Based on 1,160 reviews

The Paycom features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Direct deposit

4.5 (212)

212 reviewers rated this feature

Enables fast, secure payroll delivery directly to employees’ bank accounts, with options to split deposits across multiple accounts. It reduces errors and paperwork while giving employees control over their payment details.

Employee time tracking

4.4 (49)

49 reviewers rated this feature

Tracks work hours accurately with features such as fingerprint clock-in and self-correction for missed punches. It supports PTO management and simplifies training, though some night-shift users report timesheet readability issues.

Mobile access

4.4 (98)

98 reviewers rated this feature

Allows employees and managers to clock in/out, request time off, and view schedules from anywhere. It’s especially valued by remote teams, though some note occasional app connectivity issues and limited mobile web functionality.

Time and attendance

4.3 (77)

77 reviewers rated this feature

Offers real-time access to timecards and simple punch corrections, helping ensure payroll accuracy. It integrates with payroll and mobile tools, though some users mention glitches and challenges with attendance point tracking.

Online time clock

4.3 (96)

96 reviewers rated this feature

Lets employees clock in/out from various devices, including mobile phones, with features such as geofencing and multi-day input. It supports remote work and reduces bottlenecks, though some users report initial confusion.

Timesheet management

4.2 (124)

124 reviewers rated this feature

Provides real-time tracking, editing, and approval of hours worked. Supervisors benefit from notifications and transparency, while employees appreciate the self-service tools. Some users cite confusion with editing and complex allocations.

Compliance management

2.8 (27)

27 reviewers rated this feature

Track and manage adherence to policies for any service, product, process, or supplier.

Task management

3.4 (22)

22 reviewers rated this feature

Create, manage and track all task activities and progression.

Applicant tracking

3.4 (38)

38 reviewers rated this feature

Find and manage potential candidates and their applications and resumes through the recruiting life cycle.

Learning management

3.6 (21)

21 reviewers rated this feature

Organize and track educational activities.

Employee profiles

3.6 (38)

38 reviewers rated this feature

Centralized storage for employee data, records, and performance metrics.

Course management

3.8 (43)

43 reviewers rated this feature

Create, organize, and assign courses to users.

Beti (employee-driven payroll)

0 reviewers rated this feature

Automates payroll creation and empowers employees to verify and correct their own data before submission.

GONE (automated time-off decisions)

0 reviewers rated this feature

Uses automation to approve or deny time-off requests based on preset criteria, reducing staffing gaps and decision fatigue.

Payroll tax management

0 reviewers rated this feature

Automates tax calculations, filings, and updates across jurisdictions, helping reduce errors and penalties.

IWant AI engine

0 reviewers rated this feature

A command-driven AI tool that allows users to instantly access employee data using voice or text prompts. It eliminates navigation barriers and pulls from Paycom’s single database for accurate results.

All key features (274)

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

66.67% of 3 reviewers that rated this feature as important or highly important

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

33.33% of 12 reviewers that rated this feature as important or highly important

Track 401(k) participant contributions and employer match

33.33% of 3 reviewers that rated this feature as important or highly important

Collect data and compile reports to stay in compliance with Affordable Care Act requirements

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

72.22% of 18 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

87.50% of 8 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

0.00% of 4 reviewers that rated this feature as important or highly important

One-off queries made on an as-needed basis

0% of 0 reviewers...

Generate one-off reports that meet information requirements

66.67% of 3 reviewers that rated this feature as important or highly important

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

0% of 0 reviewers...

System alerts about the need to escalate an issue or request

0% of 0 reviewers...

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

40.00% of 10 reviewers that rated this feature as important or highly important

Tools for the systematic analysis of various types of data or statistics

0% of 0 reviewers...

Application programming interface that allows for integration with other systems/databases

80.00% of 15 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle.

38 reviewers rated this feature

Track, manage and store the applications of potential future members, customers or candidates

0% of 0 reviewers...

Manage the process of evaluating documents or requests submitted for approval

100.00% of 2 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

50.00% of 4 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

0% of 0 reviewers...

Creation, administration, and evaluation of assessments or tests

50.00% of 2 reviewers that rated this feature as important or highly important

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage attendance for classes, shifts, meetings, or events

40.00% of 5 reviewers that rated this feature as important or highly important

Track the attendance of specific individuals or groups

8.33% of 12 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

50.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

0% of 0 reviewers...

Automatic update of information / software

80.00% of 5 reviewers that rated this feature as important or highly important

Match digital receipt images or data with corresponding expense entries

0% of 0 reviewers...

Automatically create schedules based on business needs or employee availability and qualifications

0.00% of 2 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

50.00% of 4 reviewers that rated this feature as important or highly important

Researching and validating a person's criminal, educational, job or financial records

0.00% of 1 reviewers that rated this feature as important or highly important

Software's ability to perform similar action on multiple similar files simultaneously

0% of 0 reviewers...

Compare key metrics for the business against prominent players in the industry

0% of 0 reviewers...

Delegate benefits administration to third party vendors

0% of 0 reviewers...

Use a dashboard to view benefits that are selected by employees or offered by employers

63.64% of 11 reviewers that rated this feature as important or highly important

Record employee's benefit plans and selections throughout career progression

74.34% of 113 reviewers that rated this feature as important or highly important

Automates payroll creation and empowers employees to verify and correct their own data before submission.

0 reviewers rated this feature

Track billable hours and/or non-billable expenses for work performed

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

0% of 0 reviewers...

Facial or other physical recognition to confirm identity

50.00% of 2 reviewers that rated this feature as important or highly important

Supports learning paths that combine in-person classes with online/virtual courses

0.00% of 1 reviewers that rated this feature as important or highly important

Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts

0% of 0 reviewers...

Manage and track employee breaks

50.00% of 2 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

0% of 0 reviewers...

Create budgets based on historical data and future projections

100.00% of 2 reviewers that rated this feature as important or highly important

Tools that allow users to create and publish courses and course material/content

33.33% of 6 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

0% of 0 reviewers...

Track and manage schedules and meetings via an integrated calendar

66.67% of 12 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

50.00% of 2 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

0% of 0 reviewers...

Process of enhancing skills & experiences for continuous professional growth & advancement

0% of 0 reviewers...

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

0% of 0 reviewers...

Organize and group data or items based on various criteria

0% of 0 reviewers...

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

0% of 0 reviewers...

Maintain personal certifications/qualifications

0% of 0 reviewers...

Print paychecks issued to confirm payment of wages or salary

50.00% of 4 reviewers that rated this feature as important or highly important

Schedule in-person or online classes

0% of 0 reviewers...

Track employees' arrival and departure timings for payroll purposes

66.67% of 3 reviewers that rated this feature as important or highly important

Manage mandated benefit continuation for employees who no longer work for the company for a limited time period

100.00% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

0% of 0 reviewers...

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

62.16% of 37 reviewers that rated this feature as important or highly important

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

0% of 0 reviewers...

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

0% of 0 reviewers...

Catalog, manage, and develop employee skill sets

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier.

27 reviewers rated this feature

Track and report regulatory data to either internal management or external stakeholders

70.00% of 20 reviewers that rated this feature as important or highly important

Configure existing workflows to meet your organization's needs

0% of 0 reviewers...

Centralized repository to store content and assets

0% of 0 reviewers...

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

0% of 0 reviewers...

Manage and track credit cards that are distributed to employees to use for authorized business expenses

0% of 0 reviewers...

Software specialized for corporate use

20.00% of 5 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

0% of 0 reviewers...

Create, organize, and assign courses to users.

43 reviewers rated this feature

Track which progress and course materials have been completed by each user

37.50% of 32 reviewers that rated this feature as important or highly important

Financial system that helps create and manage physical/digital credit cards and track transaction activities

0% of 0 reviewers...

Verify an individual's arrest record through connection with a criminal database

0% of 0 reviewers...

Add customized logos and colors to align with company branding

66.67% of 6 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

0% of 0 reviewers...

Customize contracts and forms to collect specific information

0% of 0 reviewers...

Alter the layout and content of reports

73.33% of 45 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

50.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

100.00% of 1 reviewers that rated this feature as important or highly important

Connect to big data sources

0% of 0 reviewers...

Import and export data to and from software applications

72.73% of 11 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

100.00% of 10 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

0% of 0 reviewers...

Process of checking different types of data for accuracy to avoid errors or inconsistencies

0% of 0 reviewers...

Graphical representation of data

100.00% of 2 reviewers that rated this feature as important or highly important

Determine what amounts employees should contribute towards their benefits from each paycheck

0% of 0 reviewers...

Electronic signing method that validates the authenticity and integrity of a digital document

0% of 0 reviewers...

Enables fast, secure payroll delivery directly to employees’ bank accounts, with options to split deposits across multiple accounts. It reduces errors and paperwork while giving employees control over their payment details.

212 reviewers rated this feature

Set up and manage short and/or long term disability insurance benefits

0% of 0 reviewers...

Online forums/groups where users can ask questions, share ideas, best practices, etc.

0% of 0 reviewers...

Store, manage, and track all electronic documents in a centralized location

81.03% of 58 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Monitor drug test samples taken for background checks

0% of 0 reviewers...

Compare new data with existing records to detect duplicate entries

0% of 0 reviewers...

Verify an individual's educational past, including degree, training, or certification claims, among others

100.00% of 1 reviewers that rated this feature as important or highly important

Software specialized for companies that sell courses/content

0% of 0 reviewers...

Digital forms that are shared and accessed online

33.33% of 3 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

0% of 0 reviewers...

Digitally sign online documents

0.00% of 1 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

100.00% of 1 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

73.91% of 161 reviewers that rated this feature as important or highly important

Tools to improve and measure employee satisfaction and involvement

100.00% of 1 reviewers that rated this feature as important or highly important

Create and share a new employee handbook with helpful information

0% of 0 reviewers...

Track employee schedules, availability, and performance across projects and tasks

84.09% of 88 reviewers that rated this feature as important or highly important

Process of familiarizing new employees with the company, their position, and responsibilities

70.00% of 20 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

68.00% of 25 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics.

38 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

20.00% of 10 reviewers that rated this feature as important or highly important

Gateway through which employees can access the system

66.67% of 3 reviewers that rated this feature as important or highly important

Tracks work hours accurately with features such as fingerprint clock-in and self-correction for missed punches. It supports PTO management and simplifies training, though some night-shift users report timesheet readability issues.

49 reviewers rated this feature

Screen and verify candidates for professional roles

100.00% of 1 reviewers that rated this feature as important or highly important

Guidelines for conforming to environmental laws, regulations and requirements

0% of 0 reviewers...

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

75.00% of 8 reviewers that rated this feature as important or highly important

Track and ensure quality of products in accordance with food and drug administration (FDA) act

0% of 0 reviewers...

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

66.67% of 3 reviewers that rated this feature as important or highly important

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

0% of 0 reviewers...

Track employee time off under the family and medical leave act (FMLA)

100.00% of 1 reviewers that rated this feature as important or highly important

Compatible with mobile devices

50.00% of 2 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

0% of 0 reviewers...

Form predictions based on past and present data/trends

0% of 0 reviewers...

Store, manage and track all forms in a centralized location

0% of 0 reviewers...

Identify and prevent suspicious activity

0% of 0 reviewers...

Ensure compliance with the General Data Protection Regulation protocols

0% of 0 reviewers...

Virtual perimeter for a real-world geographic area

100.00% of 2 reviewers that rated this feature as important or highly important

Allows employees to set and manage work or career related goals

50.00% of 2 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

0% of 0 reviewers...

Uses automation to approve or deny time-off requests based on preset criteria, reducing staffing gaps and decision fatigue.

0 reviewers rated this feature

Track student's scores and grades on course materials

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically find mutually available meeting time slots across multiple calendars

0% of 0 reviewers...

Set up and manage health insurance benefits for employees

90.00% of 10 reviewers that rated this feature as important or highly important

Managing service requests, incidents, IT issues & support with a ticketing system

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

0% of 0 reviewers...

Information, data and reports that are being tracked over time

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

87.62% of 105 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

100.00% of 1 reviewers that rated this feature as important or highly important

Validating the identity of an individual or entity through verification of personal information or credentials

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

0% of 0 reviewers...

Document completed by employee to assist with career and personal development to reach short term and long term goals

0.00% of 2 reviewers that rated this feature as important or highly important

Designed to be used by internal recruiters or HR hiring managers

0% of 0 reviewers...

Movement of employees across roles within the same company

0% of 0 reviewers...

Create and track interviews with a reminder system

0% of 0 reviewers...

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

0% of 0 reviewers...

Guidelines set by the International Organization for Standardization

0% of 0 reviewers...

A command-driven AI tool that allows users to instantly access employee data using voice or text prompts. It eliminates navigation barriers and pulls from Paycom’s single database for accurate results.

0 reviewers rated this feature

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

0% of 0 reviewers...

Create, share, and manage the distribution of job descriptions/duties

0% of 0 reviewers...

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

0% of 0 reviewers...

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

0% of 0 reviewers...

Calculate labor costs associated with employing a workforce, including wages, salaries, benefits

0% of 0 reviewers...

Report on the allocation and distribution of labor costs across projects

0% of 0 reviewers...

Predict labor requirements based on past and present data/trends

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the attendance, schedule, and payroll of the labor workforce

0% of 0 reviewers...

Students can access materials and communicate with instructors via their online student profile

50.00% of 18 reviewers that rated this feature as important or highly important

Facilitate training materials that help employees grow and progress in their positions

0.00% of 1 reviewers that rated this feature as important or highly important

Organize and track educational activities.

21 reviewers rated this feature

Designing course materials to be completed in a sequential order for personalized learning purposes

40.00% of 5 reviewers that rated this feature as important or highly important

Manage and track employee attendance

66.67% of 6 reviewers that rated this feature as important or highly important

Set up and manage life insurance benefits for your employees

0% of 0 reviewers...

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

0% of 0 reviewers...

Communicate using messages within the system

0% of 0 reviewers...

Log miles driven for tax deduction or reimbursement purposes

0% of 0 reviewers...

Allows employees and managers to clock in/out, request time off, and view schedules from anywhere. It’s especially valued by remote teams, though some note occasional app connectivity issues and limited mobile web functionality.

98 reviewers rated this feature

Notifications via mobile devices

0% of 0 reviewers...

Access the system via a mobile application

50.00% of 4 reviewers that rated this feature as important or highly important

Access for students to complete learning materials on mobile platforms

61.54% of 13 reviewers that rated this feature as important or highly important

Scan and upload receipts to a central database using a mobile device

0% of 0 reviewers...

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

0% of 0 reviewers...

Manage and support multiple languages

0% of 0 reviewers...

Manage and support multiple locations

0% of 0 reviewers...

Pay employees in multiple states with correct tax deduction amounts in each

0.00% of 2 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0.00% of 1 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

64.10% of 39 reviewers that rated this feature as important or highly important

Ability to fill out and submit application forms on the web

0% of 0 reviewers...

Select benefits and provide information needed to participate in a benefit via an online portal

94.12% of 17 reviewers that rated this feature as important or highly important

Lets employees clock in/out from various devices, including mobile phones, with features such as geofencing and multi-day input. It supports remote work and reduces bottlenecks, though some users report initial confusion.

96 reviewers rated this feature

Diagram that shows the structure of an organization and the relationships between parts

0% of 0 reviewers...

Create orientation programs for new employees or students

100.00% of 1 reviewers that rated this feature as important or highly important

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

0% of 0 reviewers...

Manage and record overtime hours for hourly employees

0.00% of 3 reviewers that rated this feature as important or highly important

This capability helps you efficiently process payroll, view pay stubs, and track hours. Users think payroll management is accurate, easy to use, and allows for last-minute changes, but some report manual entry issues when integrating with scheduling software.

74.70% of 336 reviewers that rated this feature as important or highly important

You can run various payroll reports for audits, budgeting, and compliance. Reviewers appreciate the flexibility, accuracy, and timely access to reports, though some find custom report creation confusing and wish for easier navigation among many available options.

72.34% of 235 reviewers that rated this feature as important or highly important

Automates tax calculations, filings, and updates across jurisdictions, helping reduce errors and penalties.

0 reviewers rated this feature

Organize and manage the accomplishments and development of employees or performance of applications or systems

81.25% of 16 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

100.00% of 1 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

0% of 0 reviewers...

Create, manage, and track policies and procedures within an organization

66.67% of 3 reviewers that rated this feature as important or highly important

Streamlining repetitive tasks and activities through automated and predefined workflows

0% of 0 reviewers...

Document and report the progress of ongoing projects

0% of 0 reviewers...

Reporting on how each user, task or process has advanced since its initiation

100.00% of 1 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

0% of 0 reviewers...

System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers

50.00% of 2 reviewers that rated this feature as important or highly important

Clock in and out online or with a card

33.33% of 12 reviewers that rated this feature as important or highly important

Receive data and information in real time

100.00% of 1 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

0% of 0 reviewers...

Notifications that are delivered to users as soon as an event occurs

0% of 0 reviewers...

Active reporting of data and metrics

30.00% of 10 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

100.00% of 1 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

0% of 0 reviewers...

Ability to record, store, update, and retrieve information

0% of 0 reviewers...

Designed to be used by external or 3rd party recruiting or staffing firms

0% of 0 reviewers...

Tools to find, assess, and hire suitable candidates for a job within an organization

45.45% of 11 reviewers that rated this feature as important or highly important

Process used by hiring managers to get more information about a candidate by contacting previous employers

0% of 0 reviewers...

Log and store the source of contacts/leads

0% of 0 reviewers...

Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards

0% of 0 reviewers...

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

60.00% of 20 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

86.96% of 23 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

50.91% of 55 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

0% of 0 reviewers...

Assign available resources to various projects and tasks

0% of 0 reviewers...

Assign available resources (human and/or non-human) to various projects and tasks

0% of 0 reviewers...

A searchable repository of candidate profiles

100.00% of 1 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

0% of 0 reviewers...

Set up and manage retirement benefits for your employees

0.00% of 1 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

0% of 0 reviewers...

Set & manage permission levels based on user roles and restrict access to only authorized individuals

80.00% of 5 reviewers that rated this feature as important or highly important

Assign and distribute work schedules to individual employees or teams within an organization

0% of 0 reviewers...

Set a time to generate routine reports automatically

0% of 0 reviewers...

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

75.00% of 4 reviewers that rated this feature as important or highly important

Screening performed by employees working for the vendor. Software functionality is offered on top of these services.

0% of 0 reviewers...

Search and filter data across systems to locate required information by entering keywords or certain criteria

0% of 0 reviewers...

A collection of records that can be retrieved based on specific queries

0% of 0 reviewers...

Securely stores data to prevent data loss or breaches

0% of 0 reviewers...

An individual's evaluation of his or her own strengths, weaknesses, and skills

0% of 0 reviewers...

Online portal through which end users can access the system, manage tasks, or obtain information

80.11% of 176 reviewers that rated this feature as important or highly important

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

0.00% of 1 reviewers that rated this feature as important or highly important

Facilitate the scheduling and coordination of employee shifts

0% of 0 reviewers...

Schedule shifts via online calendars and available employees

0% of 0 reviewers...

Managing and trading shift details between employees

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage sick leave time

80.00% of 10 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

0% of 0 reviewers...

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

0% of 0 reviewers...

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

0.00% of 1 reviewers that rated this feature as important or highly important

Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts.

0% of 0 reviewers...

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

0% of 0 reviewers...

Track the status over time for a request, process, asset, or transaction

0% of 0 reviewers...

Gauge satisfaction and receive information for improvement and success

0.00% of 1 reviewers that rated this feature as important or highly important

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

0% of 0 reviewers...

Integrate with Talent Managment software to better track learners progress and training sessions

0.00% of 1 reviewers that rated this feature as important or highly important

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

0% of 0 reviewers...

Create, manage and track all task activities and progression.

22 reviewers rated this feature

Track and manage the scheduling of tasks

0.00% of 1 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

66.67% of 9 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

66.14% of 127 reviewers that rated this feature as important or highly important

Organizing a group of people to accomplish a task

100.00% of 2 reviewers that rated this feature as important or highly important

Evaluate the criminal, financial, and employment history of tenants

0% of 0 reviewers...

Create tools to measure student retention of learning material and lessons

30.00% of 10 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

70.00% of 20 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

82.40% of 125 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

100.00% of 3 reviewers that rated this feature as important or highly important

Offers real-time access to timecards and simple punch corrections, helping ensure payroll accuracy. It integrates with payroll and mobile tools, though some users mention glitches and challenges with attendance point tracking.

77 reviewers rated this feature

Track and manage employee time-off, vacation, and sick leave requests

62.50% of 24 reviewers that rated this feature as important or highly important

Tools that allow employees to request/schedule time off

14.29% of 7 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

55.36% of 56 reviewers that rated this feature as important or highly important

Track time worked per client

0% of 0 reviewers...

Provides real-time tracking, editing, and approval of hours worked. Supervisors benefit from notifications and transparency, while employees appreciate the self-service tools. Some users cite confusion with editing and complex allocations.

124 reviewers rated this feature

Track employee/learner's progression through training programs

54.55% of 11 reviewers that rated this feature as important or highly important

Review data from past periods to reveal recurring tendencies and predict future performance

0% of 0 reviewers...

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

0% of 0 reviewers...

Request, track, and manage time off requests and vacation time

48.39% of 62 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

0.00% of 2 reviewers that rated this feature as important or highly important

Interact with data visualization elements, such as charts and graphs, to drill down into data

0% of 0 reviewers...

You benefit from streamlined W-2 preparation, with easy online access, quick downloads, and timely delivery. Reviewers indicate it’s simple to retrieve, print, and review W-2s, and appreciate electronic distribution, though some mention the process can be confusing for new users.

72.36% of 199 reviewers that rated this feature as important or highly important

Automatically subtract garnishments from wages

27.27% of 11 reviewers that rated this feature as important or highly important

SaaS, web-based, online deployment

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

25.00% of 4 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Bruno Peláez

Senior Content Analyst

Paycom’s highest-rated features support accurate timekeeping and payroll delivery, helping teams reduce manual errors, maintain control over employee data, and access key workforce information more efficiently.

Features

4.4 (1,160)

4.4

Based on 1,160 reviews

## Pricing

Paycom does not publicly disclose pricing on its website. Buyers must contact the vendor for a tailored quote based on company size and service needs. Most SMBs we speak to budget around $74 per user, per month for human resources software, placing Paycom’s pricing in a variable range depending on selected modules and support levels.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/130949/Paycom/pricing/)

Bruno Peláez

Senior Content Analyst

Your team’s final cost will depend on selected modules, but SMBs report that Paycom’s pricing often scales with headcount and service complexity, making early scoping essential.

Value for money

4.3 (829)

4.3

Based on 829 reviews

## Integrations

Popular integrations

[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Bruno Peláez

Senior Content Analyst

While Paycom centralizes HR and payroll tasks in one platform, SMBs should confirm compatibility with existing systems during vendor scoping, especially for finance and reporting workflows.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (885)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (885)

4.3

Based on 885 reviews

## User reviews

Overall rating

4.4

Based on 1,173 reviews

Filter by rating

5(722)

4(294)

3(97)

2(30)

1(30)

Mentioned topic

Sorted by most recent

JD

Jennifer D.

Controller

Wholesale

### "Enjoying Learning Paycom"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 30, 2026

My experience has been good with Paycom. The staff at Paycom is very helpful and if they do not have the answer for you, they will find someone who does.

Pros

Something I really enjoy about Paycom is the training you get. If you sign up for one of the trainings and you miss it, you can still watch it later. The other kind of training besides the webinars is the step by step instructions how to process anything.

Cons

It is hard to find where some things are located on the site. You have to go here, then here, then here to find a lot of things.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Payroll was not being done correctly had it was in 3 different products. I wanted everything all in one product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jack S.

Finance Director

Financial Services

### "Paycom Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2026

Paycom streamlines payroll and human resources management in a structured environment and saves time during.

Pros

Having payroll, HR data, and employee-related processes all in one place is very convenient. The automation helps reduce errors and saves time during payroll cycles.

Cons

The initial setup can be quite demanding depending on the organisation. The employee self-service access is also a real plus in day-to-day use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2026

Thank you for the 5-star review, Jack! We’re glad to hear Paycom’s single software and automation help save time and streamline payroll and HR processes, while tools like Employee Self-Service® add value to daily workflows. We appreciate your recommendation and look forward to continuing to support your organization’s success.

AG

Alyssa G.

HR Recruiter

Non-Profit Organization Management

### "Great employee management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2026

Great experience and great software that allows you to access all employee benefits in one place and the customer service is great.

Pros

Ease of use in the system and mobile phone compatible. The Paycom app is very easy to use and navigate.

Cons

Still some glitches with location mainly on non-iphone devices. Sometimes harder to login when switching from mobile to desktop.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Thank you for sharing your experience, Alyssa! We’re glad to hear Paycom makes it easy to manage employee information and benefits in one place, with a mobile‑friendly experience that supports teams wherever they work. Delivering intuitive software alongside reliable, responsive service is exactly what we strive for.

HS

Haley S.

HR Manager

Food & Beverages

### "So Glad We Made the Switch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 19, 2026

We've been with Paycom for 3 months now and the ease of use and capabilities of the platform are top notch. Moving to Paycom has been smooth and saved me, an HR department of one, so much time and effort!

Pros

Everything is connected, no third party sites, just everything all in one. Truly this platform has all of the features, our implementation team was fantastic and responsive with every question we had. Having one profile for employees versus toggling between multiple has been so helpful for data management and employee tracking.

Cons

Scheduling needs a few tweaks - an easier way to delete a shift or mass remove a schedule would be helpful!

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycom offered more features that were seamlessly integrated - everything "talks" and this was better aligned for our business goals.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Paycom

You can't beat the all-in-one platform. Our former provider was good, but there were too many third-party pulled in modules that made connecting the dots difficult.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for your 5‑star review, Haley! We’re thrilled to hear Paycom’s single software, including tools like Employee Self‑Service®, has made such a positive impact, especially by saving you time and simplifying data management. It’s great to know your implementation went smoothly&nbsp;and that the platform continues to support your HR needs so effectively.

AU

Anonymous User

HR Business Partner

Translation and Localization

### "Efficient and reliable, with minor gaps"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 19, 2026

Overall, Paycom is a solid and efficient system that supports key HR functions well. While there are areas that could be improved—particularly in reporting flexibility and ease of use for advanced features—it delivers a positive experience for day-to-day operations.

Pros

Paycom offers a user-friendly interface and a strong all-in-one platform for HR, payroll, and employee self-service. The system allows employees to manage their own data, which improves efficiency and reduces administrative workload. Overall, it streamlines several HR processes in one place.

Cons

Some features require a learning curve, especially for new users or administrators. Communication customization options can feel limited at times, and certain workflows are not as flexible as expected.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

We were looking for a more integrated and user-friendly solution with stronger self-service capabilities and improved reporting. Paycom offered a more modern interface and a single-database architecture, which aligned better with our future HR strategy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2026

Thank you for the thoughtful review! We’re glad Paycom delivers a reliable, comprehensive experience that supports your day‑to‑day HR and payroll needs while empowering employees through self‑service. We appreciate your feedback and encourage you to share additional thoughts with your dedicated specialist - we are committed to continuing to innovate our software to support both efficiency today and within your long‑term HR strategy.

AS

ALFREDO S.

LEAD

Warehousing

### "PAYCOM IS GREAT"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

It was a great experience using Paycom, for my first application to receive information about my pay and work hours

Pros

easy to use, customer service I like that it is through phone line or email. an application that I can recommend

Cons

Nothing negative to say, I learned from Paycom to use this type of applications, and it was a great experience, it's a shame that my work company has switched to another.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2026

Thank you for the 5-star review, Alfredo! We’re glad Paycom made it easy to access your benefits and paycheck while delivering a smooth, user-friendly experience. It’s great to hear our intuitive software and dedicated support made a positive impression. Thank you for recommending Paycom!

AV

Alixandria V.

Human Resources Manager

Health, Wellness and Fitness

### "Glad we made the Transition"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 16, 2026

Overall my experience has been great. From what we were using previously to now, it has been a drastic change. We get much more interaction and support through Paycom.

Pros

I like that it has streamlined my HR items and eliminated my need for paper. The Paycom staff are always very helpful and willing to assist when needed. Overall it has made my day-to-day operations much more efficient.

Cons

The item that I like least about Paycom is scheduling. It does seem that the scheduling feature is more for a hospital setting or consistent schedules, which does not work for what we need.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[NOVAtime](https://www.capterra.com/p/125704/NOVAtime-4000/)

We wanted one HR system that with provide the capability to do all the items we needed rather than using multiple sites.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Paycom

Seemed to be a better fit for our needs and overall better capabilities.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Alixandria, thank you for taking the time to leave a review! We're happy to know that Paycom's single database has streamlined operations for you and has eliminated outdated, disjointed systems. We encourage you to share additional feedback with your dedicated specialist or by reaching out to us at feedback@paycomonline.com.

PC

Pam C.

VP of Human Resources

Logistics and Supply Chain

### "Paycom Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

My overall experience for the past 15 years has been excellent. Great customer service and now with AI, even better!

Pros

I like most everything about Paycom, including how it functions, the ESS, and all the government/compliance offerings, learning, background screenings, tax credits, the ease of payroll, benefits administration, expense management, E-Verify, COBRA, ACA, various reports, etc.

Cons

There is anything that I don't like in Paycom, as it works well with our company and we get everything we need in one place.

Switched from

[ezLaborManager](https://www.capterra.com/p/212443/EzLaborManager/)

This portal was a better match for us for what we needed, and then slowly added more modules as time went on

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reasons for choosing Paycom

The main reason was because Paycom had its own timeclocks and they were not outsourced.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Thank you for sharing your experience and for being a longtime Paycom client! We’re glad our single software continues to support your payroll, compliance and workforce needs while keeping everything in one database. It’s exciting to hear how our continued innovation, including features like IWant™, our command-driven AI engine, is adding even more value to your experience.

DT

Dionna T.

Human Resource Generalist

Retail

### "Paycom is certainly the answer"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

March 13, 2026

Compared to other HRIS systems it is very user friendly and helps us perform our day to day tasks with ease

Pros

I really like that all associates have the ability to use Paycom. It is very easy for almost all associates' and it is one stop shopping

Cons

Definitely the cost. Paycom is excellent but the cost is very high. Our representative, \[sensitive content hidden\] did not show up for a meeting to show us how to perform a particular function

Switched from

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

new company starndard and wanted something with ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Thank you for sharing your feedback, Dionna! We’re glad to hear that Paycom’s user‑friendly, single-software solution&nbsp;helps your team complete day‑to‑day tasks with ease. Our HR and payroll software is designed so your workforce can access what they need in one place, improving the overall employee experience.

DP

Doug P.

CIO

Retail

### "Paycom payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

Excellent experience with Paycom. Paycom's customization capabilities. Employee engagement pieces. Availability of employee access to documentation.

Pros

Paycom's customization capabilities. Employee engagement pieces. Availability of employee access to documentation.

Cons

Hardly any.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2026

Thank you for sharing your 5-star experience with Paycom, Doug!

[View all Reviews](https://www.capterra.com/p/130949/Paycom/reviews/)

## FAQs

Yes. Paycom provides mobile access for both employees and managers. Users can clock in/out, submit requests, and access training courses from their phones via the Paycom app.

Yes. Paycom is a cloud-based platform, allowing users to access HR and payroll tools from any internet-connected device. This supports remote work and mobile teams.

Yes. Paycom’s Employee Self-Service tool lets employees update personal info, view paychecks, and submit HR requests without needing direct HR intervention.

Yes. Paycom includes digital onboarding features that help new hires complete paperwork and training before their first day, improving compliance and readiness.

Yes. Paycom is widely used by small businesses, especially in education, hospitality, healthcare, and nonprofit sectors. It supports payroll, time tracking, and HR functions.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Paycom’s own online content in July 2025, including the product's website and its social media channels.
    

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Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/)

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