--- title: "Paycom Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paycom Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/130949/Paycom/" page_type: "product" language: "en" publication_date: "2026-10-15" --- # Paycom Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Paycom ## What is Paycom? Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Enjoy seamless payroll processing with anytime, anywhere access and zero re-keying of data. ## What is Paycom used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Recognitions Shortlist Overall rating Based on 1,400 user reviews Reviews sentiment Positive 87% Neutral 9% Negative 5% Pros & cons Simple and accessible interface Intuitive navigation and layout Frequent bugs and inconsistent updates Cumbersome security and login process Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Compensation Management / 2026 - Direct Deposit Payroll / 2026 - Human Resources / 2026 - Onboarding / 2026 - Payroll / 2026 - Talent Management / 2026 - Workforce Management / 2026 - Benefits Administration / 2025 - Compliance / 2025 - Scheduling / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Paycom alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (4,316)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,977)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.3 (3,079)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130949/Paycom/alternatives/) ## FAQs about Paycom Overview ### What problems does Paycom solve? Paycom solves fragmented HR and payroll workflows by combining onboarding, time tracking, benefits, payroll, compliance, and employee records in one system. It reduces duplicate data entry, payroll errors, paper forms, and manual follow-up. HR teams, payroll administrators, finance staff, managers, and growing multi-location employers benefit most. Answer based on 817 reviews Overview ### Which roles and teams benefit most from Paycom? Paycom is most used by HR teams, payroll administrators, and finance leaders who need to manage hiring, employee records, time tracking, payroll processing, and compliance in one system. Executives, owners, and office managers benefit from consolidated reporting, labor cost visibility, and streamlined workforce administration across growing organizations. Answer based on 1365 reviews Overview ### What company size and industries is Paycom built for? Paycom is built mainly for small businesses, which account for 56% of reviewers, with midsize businesses at 32%. It serves HR and payroll needs across industries, especially Non-Profit Organization Management and Hospital & Health Care at 8% each, followed by Health, Wellness and Fitness at 4%. Answer based on 1391 reviews Features and Usability ### What are the key features of Paycom? Paycom includes core HR and payroll features such as payroll management, employee management, time tracking, onboarding, and employee self service. Differentiators reviewers highlight include customizable reporting, mobile app access, benefits administration, and workflow tools for approvals, document signing, training tasks, and time-off requests in one system. Answer based on 374 reviews Integrations ### Which third-party tools and platforms does Paycom integrate with? Paycom integrates with Indeed, Indeed for Employers, Google Calendar, NetSuite, and PayBridge. Reviewer mentions center on recruiting connections with Indeed and Indeed for Employers, while the catalog also lists NetSuite. These integrations span hiring, calendar scheduling, finance, and benefits administration. Answer based on 81 reviews Getting Started and Support ### How easy is it to onboard and train a team on Paycom? Paycom offers in-person training, live online sessions, webinars, videos, and documentation, which gives teams several ways to learn. Reviewers say employees and frontline managers often pick it up quickly with minimal training, while admins, payroll teams, and organizations with complex setups usually need more time, configuration support, and refresher training. Answer based on 161 reviews Getting Started and Support ### What customer support options does Paycom offer, and how do users rate the experience? Paycom offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, knowledgeable, and helpful, especially through dedicated representatives. Some reviews mention inconsistent service during implementation, rep turnover, slower responses at times, and difficulty getting complex issues resolved. Answer based on 279 reviews Security ### How does Paycom handle data security and access control? Paycom uses required sign-ins, multi-step login checks such as passwords, security questions, PINs or last-four SSN entry, account lockouts after failed attempts, and biometric access like fingerprint, Touch ID, and Face ID. It also supports single sign-on across functions and user-specific access parameters, though many reviewers find the login process repetitive and cumbersome. Answer based on 125 reviews Employee management ### How well does Paycom handle employee management? Paycom centralizes employee management well by keeping payroll, time tracking, onboarding, benefits, and records in one place. HR teams, multi-location employers, and mid-sized organizations value employee self-service, mobile access, and cleaner workflows, though setup, customization, and some reporting or talent workflows can feel complex and take extra admin effort. Answer based on 374 reviews ## Who uses Paycom? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Simple and accessible interface 92% positive reviews out of 317 Most users report ease of use, with intuitive modules, clear instructions, and minimal learning curve for essential tasks. Ona B. Human Resources Manager, 201 - 500 employees. "It not only can "take you there," it can provide tutorials as well." Frequent bugs and inconsistent updates 58% negative reviews out of 215 Some users report recurring bugs, system glitches after updates, and slow or inconsistent issue resolution from support. Lisa C. Onboarding Manager, 201 - 500 employees. "Reported issues are responded to and noted as fixed, only for us to find they have not been corrected (i.e., a recent Paycom update caused the New Hire Audit Report to now pull Administrator IPs over identified as Employee IPs)." Intuitive navigation and layout 90% positive reviews out of 125 Most reviewers describe navigation as straightforward, with organized menus and a user-friendly, modern interface. CHRISTINE M. Human Resource Assistant, 51 - 200 employees. "I have worked in HR for many years and worked within many programs and paycom by far has been the easiet to implement and navigate." Cumbersome security and login process 72% negative reviews out of 86 Most reviewers describe security and access control as overly complex, requiring frequent password changes and multiple authentication steps. Shannon G. Owner, 2 - 10 employees. "The only negative words I have ever expressed about Paycom were the God awful many times I had to put my password in when going through my team's profiles and even that was a symbol of the security of all our information." Comprehensive HR management suite 95% positive reviews out of 76 Most reviewers indicate HR management centralizes payroll, benefits, and employee data, streamlining daily HR processes efficiently. Hailey M. Hr Generalist, 501 - 1,000 employees. "The platform helps simplify many day-to-day HR tasks by keeping payroll, onboarding, time tracking, benefits, and employee records all in one place." Complicated punch management process 55% negative reviews out of 40 Some reviewers indicate punch management is confusing, with difficult corrections, unintuitive workflows, and time-consuming change requests. Ruth C. HRIS Manager, 1,001 - 5,000 employees. "The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out." ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) Paycom includes all three features that reviewers rate most highly: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process payroll accurately, pay employees on time through direct deposit, and track payroll data for better oversight and decision-making, allowing teams to manage payroll operations with greater efficiency and confidence. Direct Deposit 4.8 (303) 79.21% of 303 reviewers that rated this feature as important or highly important With this capability, you receive pay quickly and securely, directly to your bank account. Reviewers appreciate the convenience, reliability, and ease of updating account info, though some mention setup fees and occasional issues if incorrect details are entered. Self Service Portal 4.5 (288) 86.81% of 288 reviewers that rated this feature as important or highly important It gives you 24/7 access to update personal info, view pay, and manage HR tasks. Reviewers appreciate the user-friendly design, mobile accessibility, and how it empowers employees while reducing HR workload, making routine changes and information access much easier. Payroll Management Paycom helps you manage payroll efficiently, with real-time data, error warnings, and easy paycheck approval. Some reviewers find it reduces processing time and errors, while others note initial setup complexity and occasional manual entry when integrating with other systems. Payroll Reporting You benefit from flexible, customizable payroll reports for audits, compliance, and cost tracking. Reviewers indicate there are many report options and templates, but some say custom report creation can be confusing or time-consuming, and finding specific reports isn’t always straightforward. W-2 Preparation Paycom offers automated, accurate W-2 generation and electronic access. Users think this saves significant time, reduces manual errors, and makes tax season easier, though some find the review process requires extra steps and wish for simpler employee confirmation options. Benefits Management 4.3 (183) 81.97% of 183 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression Paycom 208 features ### All Features - 360 Reviews: Facilitates 360-degree feedback between managers, employees, and peers. - Absence & Leave Management: Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AI Job Description: Users can generate job descriptions with generative AI. - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts and Notifications: Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Approvals: Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver. - Assessments & Quizzes: Designs and administrates tests and quizzes. - Assignment Scheduling: Enables users to plan assignments and dispense them automatically. - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Compliance: Maintain compliance with corporate policies, state mandates, and federal regulations regarding compensation with built in compliance features, including automated identification and flagging of unapproved behaviors. - Automated Onboarding Workflows: Provides workflows which track new hire progress. - Automatic savings: Enables employees to automatically set aside money for savings. - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Background Checks: Enables the employer to perform background checks. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank / Credit Card Integration: Can easily pull in receipts from all credit card statements - Benefits Administration: Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Benefits Manager: Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers. - Benefits Record Management: Track and manage employee benefits information and eligibility information within a centralized database. - Business Process Management: Tools to create and organize business process flowcharts and documentation. - Business Tool Integration: Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems - Candidate Evaluations: Enables users to share feedback on candidates. - Candidate Search: Searches for qualified candidates by integrating with career sites. - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Sourcing Metrics: Reports where applicants are finding job listings. - Candidate Tracking: Record interactions, notes, and developments with candidates - Candidate-Facing Statuses: Enables candidates to view their position in the process. - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Career Page Configuration: Configures branded career page for the users website. - Certifications: Allows users to manage certifications to comply with regulations and standards - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Check Printing: Print paychecks issued to confirm payment of wages or salary - Check/W-2 Delivery: Sends printed checks to administrator to distribute to employees. - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Communication & Notifications: Provides functionality to communicate and send notifications to users. - Company Goals And OKRs: Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals. - Compensation Budgeting: Structures compensation pools and pay brackets that include the pay rules to facilitate continual planning for the organization. - Compensation Data Management: Easily import data into or export data from the system, and access employee compensation data quickly within the system. Create compensation hierarchies so that managers can access relevant team information. - Compensation History: Access employee compensation history and talent records when evaluating compensation adjustments to inform decision making. - Complex Approval Workflow: Provides workflow for complex approval structures - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Monitoring: Uses AI to ensure call compliance with regulations like TCPA or GDPR by detecting violations and triggering alerts or restrictions. - Compliance Training: Provides training on relevant compliance issues. - Content Creation: The ability to create unique content - Content Delivery: Distributing content through various platforms or channels - Content Delivery and Tracking: Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance. - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Corporate Card: Manage and track credit cards that are distributed to employees to use for authorized business expenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Country-Specific: Provide documents and templates for country-specific payroll compliance. - Course Builder: Allows users to create sales training courses - Cross-system Integration: Works across multiple software systems or databases - Customer Training: Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses. - Customizability: Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. - Customizable Forms: Customize contracts and forms to collect specific information - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard & Reporting: Provides detailed reports with filter options to sort, compare, and analyze candidate results. - Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance. - Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Consolidation: Centralizes previously siloed construction data and insights into an easily accessible database. - Data quality: Ability to access data enrichment, sources, & normalization to serve up actionable and clean data - Debit card: Offers compatibility with a connected debit card that employees can use to access earned wages. - Decision Making: Makes informed choices based on available data and objectives - Direct Deposit: With this capability, you receive pay quickly and securely, directly to your bank account. Reviewers appreciate the convenience, reliability, and ease of updating account info, though some mention setup fees and occasional issues if incorrect details are entered. - Document Management: Store, manage, and track all electronic documents in a centralized location - Earned wage access: Gives employees the ability to view, manage, and withdraw earned wages before payday. - Ease of Creating Expense Reports: Creation of expense reports takes little time and is intuitive for new users - Education: There are materials within the platform that helps the user to realize what purchases are eligible for purchase using HSA - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Embedded AI / Machine Learning: Offers embedded AI/machine learning - Employee Development: Provides employee development, self-assessments, manager support, internal talent discovery, mobility management, and more. - Employee Information: Ability to manage employee information. - Employee Information Automation: Automate employee promotions and position changes and company policy changes. - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Reimbursement: Functionality to reimburse employees directly to their bank account or can easily integrate with payroll system - Enrollment Planning: Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time. - Event Management: Schedule and manage the logistics of activities and other gatherings - Expense Management: Plan, pay and track business related expenses. - Expense Reimbursement: Allows administrator to reimburse employees for business-related purchases. - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Finance: Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations - Financial wellness tools: Provides financial wellness tools such as budgeting software or financial education resources. - Forecasting: Form predictions based on past and present data/trends - Forms Library: Provides users with a pre-built library of templated forms related to the hiring process. - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Governance: Management of rules, practices, and processes of a company - Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained. - HR Integrations: Integrates with core HR software to access employee information. - Industry Compliance: Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more. - Instructor-Led Training: Enables for design of classes that are led by an instructor. - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Integrations / APIs: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. - Internal Policies: Compliance with fraud and risk management policies created by the company using the solution. - Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system. - Interoperability: The ability of two or more systems to exchange information or data. - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Lanuguage Options: Provide multiple language options for a global user base. - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Manager Portals: Allows managers to see progress of team members. - Marketing Tools: Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts. - Messaging: Communicate using messages within the system - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Mobile Access: Access software remotely via mobile devices - Mobile Benefits Access: Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more. - Mobile Compatibility: Ensures email signature branding looks good on mobile devices and email platforms. - Mobile Shift Scheduling: Managers and employees can create or claim available work shifts and receive notifications on their mobile device. - Mobile User Support: System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet) - Mobility: Provides accessibility from a mobile device for learning on the go - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-step Planning: Ability to break down and plan multi-step processes - Multilingual: Provides accurate recognition across multiple languages and accents, often with built-in translation capabilities. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Offer Letter Approvals: Provides user with offer letter templates. - Offer Letter Templates: Enables all stakeholders to approve offer letters. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Onboarding Process Reporting: Provides holistic Metrics on the onboarding process. - Organization Management: Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc. - Pay Equity: Comes with native pay equity module or capabilities. - Payroll Entry: Allows administrator to enter payroll for all employees based on salary or total hours worked. - Payroll Management: Paycom helps you manage payroll efficiently, with real-time data, error warnings, and easy paycheck approval. Some reviewers find it reduces processing time and errors, while others note initial setup complexity and occasional manual entry when integrating with other systems. - Payroll Reporting: You benefit from flexible, customizable payroll reports for audits, compliance, and cost tracking. Reviewers indicate there are many report options and templates, but some say custom report creation can be confusing or time-consuming, and finding specific reports isn’t always straightforward. - PCI Regulation Compliant: Complies with PCI security standards - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Platform Search: Lets users search the platform for saved screen and video captures, as well as stock images. - Policy Management: Create, manage, and track policies and procedures within an organization - Portal: Contains a portal to facilitate investor access to financial documents like K-1s, partner letters, and more. - Posting Tools: Employers can manually post jobs and track the activity on their listings. - Pre-tax Deductions: Automatically deducts wages for health care, 401(k) plans, etc. from paychecks. - Predictive Insights: Use artificial intelligence to provide intelligent strategy modelling and proactive risk assessment - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Process Automation: Specifying a series of conditions and actions can automate internal processes, is customizable to the complexities of organization's needs and easy to set up and execute. - Project Accounting / Revenue Recognition: Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately - Project Time Tracking: Measure time to completion or hours worked for projects - Receipt Capture: Can easily capture receipts, parse receipts and convert/assign them to a report from mobile device - Receipt Management: Upload, track, and submit receipts in a central database - Regulations Enforcement: Enforce federal, state, and organization regulations. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting Capabilities: Create standard and ad-hoc reports of compensation data within the system. Trends and other graphical representations of data displayed by analytics dashboards can be included in reports. - Reports and Dashboards: Reporting functionality is effective in helping run business. Adminstration of reports is easy to maintain and flexible enough to meet business needs - Requesting Feedback: Allows employees or managers to request feedback from other employees. - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Reward Structuring: Define compensation packages and allowance plans within the system. Specify the various components of compensation, including base pay, bonuses, and equity. Structure compensation pools and hierarchies for continual planning. - Role-Based Templates: Provides templates for course creation based on industry or role. - Rules: Allows users to create specific defense rules based on levels such as campaign, keyword, landing page, or device type. - Salary Bands: Facilitates organizing workers into salary bands and comparing or contrasting across different levels in the organization. - Salary Structures: Manages position descriptions and pay grades/structures for each role - Scalability: Manage a growing amount of work to meet increased demand without compromising performance - Schedule Creation Tools: Tools that help in scheduling and shift creation and management. - Schedule Management: Tools that manage vacation, holidays, absences, breaks, and overtime. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search Tools: Search functions allow employers and candidates to filter results based on industries, locations, job duties, resumes, and more. - Security: Ensures that the application itself is protected and assures data interacting with third-party plugins or integrations do not allow for unapproved access or privilege escalation. - Self Service Portal: It gives you 24/7 access to update personal info, view pay, and manage HR tasks. Reviewers appreciate the user-friendly design, mobile accessibility, and how it empowers employees while reducing HR workload, making routine changes and information access much easier. - Self-Service: The platform is able to provide assistance without human intervention using computer vision technologies to interpret the problem and troubleshoot - Self-Service Capabilities: Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. - Shift Scheduling: Schedule shifts via online calendars and available employees - Single Sign-on: Offers single sign-on functionalities to end users, allowing them to authenticate once and be given access to all of their company accounts. - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Team Communication: Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing Platform: Tools that help create and manage a ticketing platform that facilitates cross-departamental communication. - Time Off Accrual: Calculation and tracking of sick and vacation days. - Time Tracking Integration: Enables administrator to import hours from time tracking systems. - Time, Attendance, and PTO: Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information. - Total Compensation Statements: Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options. - User Access: Grant access to select features and data based on the users' role, both internally and externally. - User Role Access: Provides employees self service access and managers a centralized view. - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Varied User Types: Limits user access to certain functionality and courses. - Visualization: Graphical representation of data or processes - W-2 Preparation: Paycom offers automated, accurate W-2 generation and electronic access. Users think this saves significant time, reduces manual errors, and makes tax season easier, though some find the review process requires extra steps and wish for simpler employee confirmation options. - Wage Garnishment: Automatically subtract garnishments from wages - White Labeling: Customizes LMS experience with custom branding, personalized URL, and more. - Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Building: Enables the building of custom recruiting workflows. - Workforce Analytics: Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. --- Get Advice We can help you find the software with the features you need. Features 4.4 (1,387) 4.4 Based on 1,387 reviews ## Pricing Value for money 4.2 (1046) [View all Pricing Plans](https://www.capterra.com/p/130949/Paycom/pricing/) Value for money 4.2 (1,046) 4.2 Based on 1,046 reviews ## Integrations [ Hotel Effectiveness](https://www.capterra.com/p/180410/Hotel-Effectiveness/)[ Restaurant365](https://www.capterra.com/p/139768/Restaurant365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (1106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (1,106) 4.4 Based on 1,106 reviews ## User reviews Overall rating 4.4 Based on 1,400 reviews Filter by rating 5(843) 4(369) 3(122) 2(34) 1(32) Mentioned topic Sorted by most recent MS mayra S. HR Specialist Non-Profit Organization Management ### "One stop shop" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 1, 2026 Paycom has been an excellent solution for our organization. As a public agency, we appreciate having benefits administration, payroll, leave of absence tracking, personnel records, career development tools, and even workers' compensation management all in one system. The platform is user-friendly, efficient, and helps streamline many HR processes that would otherwise require multiple systems. Overall, it's been a great experience, and I would recommend Paycom to other agencies looking for a comprehensive, all-in-one HR solution. Pros one-stop shop for HR and employee management. From payroll and benefits to leave administration, personnel records, career advancement, and workers' compensation, everything is centralized in one platform. Cons setting up takes a while but with any system you have to learn it and then its smooth sailing from there Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) other system did not have a one stop shop. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2026 We’re glad Paycom is helping your team bring HR processes together, reduce manual work and simplify day-to-day management. It’s great to hear the platform has been a strong fit for your organization and provides the flexibility and efficiency you need. Thanks for sharing your experience, Mayra! AS Alex S. DOSM Hospitality ### "Better than ADP / Workday" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 17, 2026 Good product. Really easy to work with and make adjustments to your own and team profiles. Very quick product. Pros Easy to understand vs Workday and ADP. Those programs can be complex and not as easy to bounce from your own account to the team account. Cons LONG SEMINARS. It would be better to shorten these as they tend to be very dry and long. Being shorter and less talk show like would be better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 21, 2026 Alex, we’re glad Paycom’s user-friendly design is making it easy for employees and managers to manage day-to-day tasks. Providing intuitive tools that simplify payroll, HR and workforce management is a key focus of the Paycom platform. We appreciate your feedback on training resources and educational content as we continue enhancing the client experience. TJ Tamia J. nursing Hospital & Health Care ### "Paycom review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2026 Paycom brings a strong, all-in-one platform for payroll and HR, but users often face a steep learning curve and mixed support experiences Pros The bottom line on Paycom is that users most appreciate its all-in-one centralized platform that pulls payroll, time tracking, onboarding, and benefits into a single database Cons he bottom line on what people dislike most about Paycom boils down to clunky customer service, high software learning curves, and a high-stress internal work culture. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2026 Thank you for taking the time to share your feedback, Tamia. We're glad to hear the value of Paycom's single-database platform is making HR, payroll, benefits, onboarding and time management more efficient for your organization. If you'd like to share additional thoughts, please feel free to reach out to us at feedback@paycomonline.com. TS Tina S. HR manager Consumer Goods ### "Thank you Paycom" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 Literally a silent partner that helps all aspects of our businesss! Whether it is with normal routine day to day business or a new and unique scenario, we know we have support!! Pros Thanks for making tasks like PTO, benefits and payroll easier and more efficient. Not only HR, but employees and managers are more engaged and knowledgeable. Cons Wish we had switched sooner!! Our years with other providers were “fine” but paycom took us to the next level. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We were just another number not a true partner. We didn’t know what we didn’t know until paycom came along. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reasons for choosing Paycom The sales team was incredible. They really tried to understand our business and its needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 15, 2026 Tina, thank you for the thoughtful review! It's great to hear Paycom is helping simplify day-to-day processes while giving employees, managers and HR teams more confidence and visibility. We appreciate the opportunity to partner with your organization. KD Kayla D. Clinic Office Manager Medical Practice ### "Wonderful product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 It’s been amazing so far, little to no issues with onboarding or signing documents. It’s been wonderful Pros It’s easy to use and I prefer it over Paylocity. It’s great for onboarding new employees with precision and speed. Cons It’s a little difficult to navigate as a new user but once you poke around a bit, it becomes a lot easier to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2026 Kayla, we're thrilled to hear Paycom has made onboarding new employees simpler while helping your team stay organized through streamlined document management. We appreciate your feedback and are proud to support your team's success. Thank you for your 5-star rating! PM Patrick M. Talent Acquisition Program Manager Chemicals ### "Paycom Room for Improvement" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 September 10, 2026 I am limited to only the applicant tracking system and the background features. Overall the system is cumbersome to use. Pros The support of the Paycom Service Department. When we have a question, we are able to get help usually immediately. Cons The features and ease of use. Also the Applicant Tracking System has a lot of room for development. It is not easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2026 Patrick, we're glad to hear our service team has been a helpful resource, and we encourage you to share your experience with your dedicated specialist so they can help optimize your workflows and discuss solutions that best fit your organization's needs. MB Mark B. Payroll analyst Human Resources ### "Paycom - One of the Best Payroll systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 10, 2026 its a one of the best systems for me and I am confident to share it with my colleagues, friends etc. Pros Paycom is an excellent payroll and HR management system that makes payroll processing much easier and more efficient. The platform is user-friendly, reliable, and provides a convenient way to manage payroll, employee information, time tracking, benefits, and other HR functions in one place. One of the biggest advantages of Paycom is its automation. It helps reduce manual work and minimizes the risk of payroll errors, while giving employees easy access to their pay information and personal details. The reporting and administrative tools are also very helpful for managing a growing workforce. Overall, Paycom is a great solution for businesses looking for a comprehensive payroll and HR system. It saves time, improves accuracy, and provides a streamlined experience for both employees and HR teams. I would definitely recommend Paycom to organizations looking for a reliable all-in-one payroll solution. Cons he platform has many features, which can sometimes make navigation feel a little overwhelming. Some processes could also be more intuitive and streamlined. However, once you become familiar with the system, it becomes much easier to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2026 Thank you for sharing your experience, Mark! We're happy to hear Paycom has helped streamline payroll and HR processes for your organization, and that our single software solution is helping reduce manual work while supporting both administrators and employees. SC Sophie C. HR Manager Gambling & Casinos ### "Efficient and Friendly Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 8, 2026 My overall experience with Paycom has been very positive. It is user-friendly, efficient, and simplifies payroll and HR processes Pros Paycom is user-friendly, efficient, and streamlines payroll and HR processes in one convenient platform Cons Not so great start when we transitioned, after our account was finally set up right it was ok. Not so great customer service response. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Cost, we have sister properties and got a discount to add all. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reasons for choosing Paycom Cost, we have sister properties and got a discount to add all. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 11, 2026 Thank you for sharing your experience, Sophie! We're pleased to hear Paycom has helped streamline your payroll and HR processes with a user-friendly experience. We also appreciate your feedback and encourage you to connect with your dedicated specialist to help optimize the platform and ensure it continues to meet your organization's needs. Rex V. Benefits Administrator Events Services ### "Paycom has been a huge help in simplifying our HR processes!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2026 I have worked with several HRIS and payroll providers throughout my career, and I can confidently say that Paycom is one of the most functional and user-friendly HRIS platforms I have used. As a Benefits Administrator, Paycom has significantly reduced the amount of manual work involved in managing employee data and HR processes. It has been especially helpful with ACA reporting, FMLA administration, payroll, benefits administration, employee communications, surveys, and many other day-to-day HR functions. What I really appreciate about Paycom is the number of tools and features available within the platform. The more you learn and explore the system, the more you discover what it can do. There are so many functionalities that have helped us automate processes, reduce manual reviews, and make managing employee information much more efficient. Paycom has made a significant difference in my day-to-day work, and I would definitely recommend it to other HR and Benefits professionals looking for a comprehensive and user-friendly HRIS solution. Pros It has been especially helpful with ACA reporting, FMLA administration, payroll, benefits administration, employee communications, surveys, and many other day-to-day HR functions. Cons There are so many functionalities and require to spend time to learn however it have helped us automate processes, reduce manual reviews, and make managing employee information much more efficient. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2026 Thank you for sharing your experience, Rex! We're thrilled to hear Paycom has helped streamline your HR processes, reduce manual work, and support everything from payroll and benefits administration to workforce management more efficiently. KS KIM S. Payroll Accounting Generalist Government Administration ### "Paycom Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 28, 2026 Paycom is a comprehensive system with a lot of potential and many useful features. It can be especially beneficial for organizations that want to manage payroll, HR, timekeeping, benefits, and employee information within one platform. Pros What I like most about Paycom is that it offers many important payroll and HR functions within one system. The ability to manage payroll, employee information, timekeeping, accruals, benefits, and reporting in one platform can be very beneficial. I also appreciate the employee self-service features, which allow employees to access their own information, pay stubs, time-off balances, and other employment-related information without having to contact payroll or HR for every question. Paycom is a powerful system with many capabilities, and when everything is set up correctly, it can be an effective tool for managing payroll and HR responsibilities. Our Paycom Specialist are always willing to help and are responsive when I have questions or concerns. They make an effort to get back to me in a timely manner and assist us in finding answers or resolving issues. Having a dedicated specialist who is available and willing to help has been a positive part of our experience with Paycom. Cons What I like least about Paycom is that some processes can be difficult to figure out, especially when changes need to be made to existing setups. There are times when a simple change can require multiple steps or assistance from customer support. Additionally, reporting and general ledger setup can be challenging, and it would be helpful if the system provided clearer explanations and easier ways to identify and correct issues. The overall cost can become expensive, especially as additional products and services are added. It is important to regularly review which products are being used and whether they are providing enough value to justify the cost. We would like to see greater transparency and flexibility regarding pricing and the ability to better evaluate which services are necessary for our organization. Switched from [Edmunds Payroll](https://www.capterra.com/p/213028/Payroll/) To have the employees put in their time. No more timecards Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 1, 2026 Thank you for sharing your experience, Kim! We're glad Paycom's single software has helped bring payroll, HR, timekeeping, benefits and employee information together in one place while empowering employees through Employee Self-Service®. We also appreciate your recognition of our dedicated support model and the value your specialist has provided in helping your organization get the most out of the platform. [View all Reviews](https://www.capterra.com/p/130949/Paycom/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deel vs Paycom](https://www.capterra.com/compare/130949-205015/Paycom-vs-Deel)[Rippling vs Paycom](https://www.capterra.com/compare/130949-172127/Paycom-vs-Rippling)[Paylocity vs Paycom](https://www.capterra.com/compare/86714-130949/WebPay-vs-Paycom)[RUN Powered by ADP vs Paycom](https://www.capterra.com/compare/130949-185859/Paycom-vs-RUN)[ADP Workforce Now vs Paycom](https://www.capterra.com/compare/130949-155895/Paycom-vs-WorkforceNow)[Paycor vs Paycom](https://www.capterra.com/compare/130949-133745/Paycom-vs-Paycor-Perform)[Patriot Software vs Paycom](https://www.capterra.com/compare/116050-130949/Patriot-Software-vs-Paycom)[Paychex vs Paycom](https://www.capterra.com/compare/119841-130949/Paychex-Flex-vs-Paycom)[Gusto vs Paycom](https://www.capterra.com/compare/130949-131882/Paycom-vs-Gusto)[Dayforce HCM vs Paycom](https://www.capterra.com/compare/130949-205376/Paycom-vs-Dayforce-HCM) [Workday HCM vs Paycom](https://www.capterra.com/compare/66908-130949/Workday-HCM-vs-Paycom)[isolved vs Paycom](https://www.capterra.com/compare/130949-164417/Paycom-vs-iSolved)[BambooHR vs Paycom](https://www.capterra.com/compare/110968-130949/BambooHR-vs-Paycom)[Proliant vs Paycom](https://www.capterra.com/compare/130949-187093/Paycom-vs-Proliant)[UKG Ready vs Paycom](https://www.capterra.com/compare/130949-198579/Paycom-vs-UKG-Ready)[UKG Pro vs Paycom](https://www.capterra.com/compare/480-130949/UKG-Pro-vs-Paycom)[Employment Hero vs Paycom](https://www.capterra.com/compare/130949-144645/Paycom-vs-Employment-Hero)[Factorial vs Paycom](https://www.capterra.com/compare/130949-168685/Paycom-vs-Factorial-HR-Software)[ELMO Software vs Paycom](https://www.capterra.com/compare/130949-161821/Paycom-vs-ELMO-Software)[Asure vs Paycom](https://www.capterra.com/compare/130949-159581/Paycom-vs-Payroll-Tax-Management)