# Page 2 | Club Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Club Automation the right Club Management solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130770/Club-Automation/reviews --- Club Automation 4.1 (77) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Page 2 - Reviews of Club Automation ## Showing most helpful reviews Showing 26-50 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MV Maureen V. tennis administrator Health, Wellness and Fitness Used the software for: 2+ years ### "State of the Art Program" October 13, 2025 5.0 We have been using this program for over 10 years and I am the one who uses this everyday. My experience is top notch Pros CA is an easy program to navigate when you have multiple pros and programs and court time. In my opinion it is state of the art program that all tennis clubs and fitness clubs that have tennis to use. I highly recommend this program Cons The only thing , which is minor , is that when they change something we are not notified that something different will be showing. For example, they changed the color on the court sheets, and we were not notified and they just did it. There were many complaints, and they changed it back. Review Source KC Kevin C. Front Desk Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Club Automations User Friendliness" September 15, 2025 5.0 My overall experience is positive. I would say that the value for the money of this platform is worth the cost. Our facility wouldn't operate with as smoothly without having this to streamline our process. Pros I like the ease of having everything that we need in one convenient location. We can book a tennis court in one moment & then register someone for a cooking class. Also, the ability to check eligibility status of a member is quick. This quick process helps us to support the client immediately & this way we can resolve an issue in real time opposed to waiting a week. The payment process is also simple to navigate, as well as sending emails to the member. The leaning curve is short & you can also customize the different department screens to fit your needs. Cons This is minor, but when booking court reservations the system reverts back to our 5am reservations after clicking on a current reservation. In a nut shell, it would be nice if the screen would stay at the hour that we're currently checking, instead of resetting back to the start of the day. Review Source SJ Savannah J. Childcare Assistant Hospital & Health Care Used the software for: 1-2 years ### "Childcare assistant" December 8, 2025 5.0 My overall experience with club automation has been grate for both me and my coworkers. We enjoy logging on and getting done what we need to everyday since it is easy to use. Pros I enjoy how simple it is to navigate in between tabs. This allows for organization in the workplace and with members. Cons The thing I like least would be the font size. I have to zoom in on my computer every time I open it up. If this is the only problem through, Ill take it! Review Source MY Michelle Y. Membership Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall Satisfied" January 21, 2025 4.0 Smooth transition from CSI. Training with a CA representative should be a little bit longer at launch and having one dedicated person to out club would help when needing assistance. Pros ease of use and data transfer. The customer service staff when calling in is kind and does their best to help. I also like the extensive reporting options Cons many tasks have a lot of steps and streamlining them would be helpful. Switched from [CSI Spectrum](https://www.capterra.com/p/31529/CSI-Software/) We were ready to upgrade so we had access to the features offered and could streamline processes Review Source MM Michael M. Tennis Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Club Automation the best in the business for tennis bookings" August 8, 2025 5.0 Always a positive experience when booking clients when I'm on the move through mobile. I can book a client in under 30 seconds and when I'm really busy it's so important. Pros The easiness of booking clients through mobile when I'm consistently on the move is essential. I can book a client in under 30 seconds and when I'm really busy it's so important. Cons Club Automation is a superior product in the health and fitness industry and is the gold standard. I love everything about Club Automation. Review Source JT Jennifer T. Licensed Massage Theapist Health, Wellness and Fitness Used the software for: 2+ years ### "User friendly for Massage Appointments" June 10, 2025 4.0 Overall, it's been pretty good. SOme bumps in the road but it is very user friendly. I can cancel or schedule patients with ease. I would just like to see an area for notes and by that, I mean writing documents about the visit. Pros I use this for scheduling massage patients. It's very easy to schedule or cancel or block out times. Cons It doesn't send the user a message if an appointment is cancelled so that we can fill it with wait-list patients. Review Source AC Ashley C. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome Club Auto" May 12, 2025 5.0 no issues, wise it did more reports, dashboard style. i use it daily for reports, transactions, scheduling, booking and managing the pool and reservations - usage. Pros Schedules, updates on the system - looks great, user friendly, wish it allowed for more usage with reports financially that link to our dashboards. Cons Updates without notice, and restarting or resetting without knowing which email, may be user error. Review Source AF Alejandro F. Personal Trainer and Group Exercise Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "It's OK. Just OK." April 6, 2025 3.0 Overall: glitchy and inconsistent. Once sessions are all in, it is great. Getting to that point is very time-consuming and cumbersome. Pros Enjoy the weekly schedule display and being able to predict weekly/monthly payroll. Cons Very glitchy. Recurrent appointments are difficult to create and recurrent same-client appointments on different days/times are not possible. This makes the sessions booking task very cumbersome. Review Source DS Dan S. Owner, General Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Members. and staff, are glad we switched to CA" January 28, 2025 4.0 It was scary to switch from a member management software we had been with for nearly 20 years but we needed to streamline our processes, away from using one software for EFT/member management and another for program registrations. The integration of these two under Club Automation has greatly enhanced our member, and staff, experience. We are glad we took the chance on CA. Pros The integration of club/member management software with program registration software is what got us to make the switch and our staff members have been very grateful ever since. Cons Length contract; Cost; still some features that are not quite where we'd like them to be (e.g., waiver and contract signing in online membership sales portal) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Compete](https://www.capterra.com/p/130731/Compete-Club-Management/) Need to integrate program registration software into club management software Review Source Response from Daxko February 10, 2025 Hi Dan - thanks so much for taking to time to provide feedback on your experience with Club Automation. We're glad to hear your transition has been meeting and enhancing your member and staff experience. I'll be sure to pass back your comments about waivers and contracts being added to the online members portal to our product team. RC Roger C. Tennis Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Good product" September 28, 2025 4.0 Positive. From the first time using Club Automation, it's been a good experience. Thank your for creating a logical system. Pros Simplicity. EASE OF USE Club Automation has been easier to use than similar software I've experienced. Cons I often hear confusion from our users that their Username isn't their email address. Perhaps this can be considered. Review Source ZJ Zorica J. scinetist Higher Education Used the software for: 1-2 years ### "Club Automation is superb" August 19, 2025 5.0 I have had a great experience using the club automation. In general, it is easy to navigate through this program. Pros I love the Club automation because its easy navigation is the most prominent positive characteristic. Cons The negative side of the Club automation is that it is not easy to check the past and track records. Review Source AD Andy D. Director of Tennis Recreational Facilities and Services Used the software for: 2+ years ### "Andy's CA opinion 2025" February 10, 2025 4.0 Pretty Good. Finding a person due to name spelling can be difficult Pros The ability to see what everyone is doing Cons Changing passwords from time to time. Name spellings can be difficult so it is hard to find people sometimes. Review Source JR Jessica R. fitness instructor, cafe staff Health, Wellness and Fitness Used the software for: 2+ years ### "CA review, Jan 2025" January 16, 2025 3.0 Club Automation is a bit clunky in my particular experience. Pros I like the functionality of being able to access member profiles, statements and info from the member profile page. Cons I work in a cafe, and our usage of CA can be cumbersome when ringing up customer, i.e., to many buttons to press, from having to login pin number for every transaction, to having to answer a prompt every time that a credit card is used ingenico cardpointe that the transaction is not a debit, even if it is. In addition, our corporate office was told that when we use CA remotely on a tablet outside our cafe, for example at our pickleball courts, that there is no functionality to conduct Apple or Google pay transactions. Switched from [CSI Spectrum](https://www.capterra.com/p/31529/CSI-Software/) I do not know why our corporate office made the switch Review Source BE Becky E. Fitness Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Still looking for improvements" April 22, 2025 4.0 There are better features added in the last 6 months, but it's still not as seamless as it could be for our company Pros I like how it looks. It's aesthetically pleasing. I also like how we can now click and drag to make appointments. Cons I don't like that we can only schedule clients on the :15. Due to my class schedules, I often start clients at times like 1:10 or 2:05. But there's no way to enter that. Review Source NB Nate B. General Manager Health, Wellness and Fitness Used the software for: 2+ years ### "CA review SLO" January 16, 2025 4.0 very good. great customer service and tech Pros ease of use for my current employees and management Cons since not a court based business I sometimes find some features I use a bit less prioritized. Alternatives considered [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) Reason for choosing Club Automation customer service was very important to me and IRSHA team was amazing Switched from [CSI Platform](https://www.capterra.com/p/92633/TMS/) value and features offered by Club Automation Review Source RF Ryan F. Head of Staff and Human Resources Sports Used the software for: 2+ years ### "Best product and team there is" May 2, 2025 5.0 I've been using it off and on since it's inception at College Park. But even with my experience, when I started using it again recently, I had to re-familiarize myself with the operation. Somewhat of a frustrating process at first, but well worth it. Pros It can do everything: fully integrated...and once user is acclimated, makes job easier. The support team is great. Cons It takes some time to figure out, but you guys are always there for help. And cost: I have wanted to use CA at different facilities I've worked for and it's usually decided that it's too expensive. However, I personally think worth it. Review Source HB Hannah B. Member Services Health, Wellness and Fitness Used the software for: 1-2 years ### "Club Auto for Gym" May 11, 2025 5.0 My workplace switched from a different program to club automation a little over a year ago. The difference has been night and day; club automation is so much easier to use and so much more user friendly. Pros It's extremely user friendly. I love how I can customize and tailor my homepage to my specific needs. Cons I wish it was easier to delete accidentally created profiles. Switched from [MotionSoft](https://www.capterra.com/p/43011/Powerful-Club-Management/) Our version of Motionsoft was no longer supported, so we had to switch. Review Source CT Chris T. Tennis Director Sports Used the software for: 2+ years ### "Easy to use" April 21, 2025 5.0 Pros Intuitive interface and many options for helping manage our courts Cons Having to change password so frequently. Sometimes dont get email Review Source MH Mat H. Exercise Physiologist Hospital & Health Care Used the software for: 1-2 years ### "Good overall" October 29, 2024 4.0 The overall experience is good. When he have had some problems they try their best to get it fixed in a timely manner. Pros Their trainers did a very good job when we first started with CA. Cons They do not offer different sounds/word commands when people check in so it is hard for us to know if someone's membership has expired. Switched from [Moso Mortgage Software](https://www.capterra.com/p/174179/Moso-Mortgage-Software/) Yhey were not being supported anymore because I think it was being phased out. Review Source Response from Daxko November 6, 2024 Hi Mat - thanks for providing this feedback. We're glad to hear that you had a smooth onboarding experience with Club Automation. If you visit the 'Check-in Settings' page you can navigate to the alert sound options section to adjust the settings to make it more clear that an expired member has checked in. If you need any further help, don't hesitate to reach out to your support team at support@clubautomation.com PW Parker W. Manager Professional Training & Coaching Used the software for: 1-2 years ### "I REGRET SIGNING WITH CLUB AUTO" February 1, 2025 1.0 Not pleased. Regret my decision on using this company Pros Easy to use and learn the software. Nice/Friendly customer service team Cons Extremely buggy software. There’s always an issue and it always takes weeks to fix. Alternatives considered [ABC Ignite](https://www.capterra.com/p/104888/Datatrak/) Reason for choosing Club Automation My husband did and I’m still mad at him for it. Review Source BM Beth M. Club Ambassador Health, Wellness and Fitness Used the software for: 2+ years ### "Club Automation Survey" January 16, 2025 4.0 Overall it is a good experience. I understand how things are because of the automation of it. Whenever we run into an issue, the customer service people to the tech people help us solve the issues. Pros The customer service staff are always so helpful Cons I wish when the automatic billing happens on the 2nd of the month that on the members statement it would give them an itemized list of the charges that just happened. I have suggested it several times. Review Source TM Theresa M. Aquatic Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Overall an effective tool." October 10, 2024 4.0 It's easy to learn and works well for its' purpose. Pros It's a logical platform so easy to navigate. Cons When the calendar doesn't allow you to go out 2-3 months out when scheduling on multiple clients unless you close the app and restart. It's a glitch. Switched from [Yardi Voyager](https://www.capterra.com/p/33832/Yardi-Voyager/) Management decision to better serve personal training scheduling. Review Source Response from Daxko October 21, 2024 Hi Theresa - I appreciate you taking the time to leave this feedback. As for the issue with calendar glitch, please send me an email at rachel.haney@daxko.com and I'll get you connected with the right person to dig into this with you. GH Grace H. Manager Staffing and Recruiting Used the software for: 1-2 years ### "Streamlined Management with Club Automation: A User-Friendly Experience"" October 25, 2024 5.0 My overall experience with Club Automation has been generally positive. The platform is user-friendly and offers a comprehensive set of features that streamline operations. While there can be a learning curve and occasional glitches, the robust customer support helps address issues promptly. Overall, it effectively meets the needs of many clubs, making management easier and more efficient. Pros User-friendly interface Comprehensive features (scheduling, billing, member management) Mobile access for convenience Customizable options Strong customer support Cons Occasional Bugs: some times but it really not that bad Review Source jM jason M. Swim instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "review GAC" October 10, 2024 5.0 overall easy to use, and user friendly. I have a hard time putting in lessons when I am doing it from my phone. Pros Very user friendly and easy to use on computer Cons Not very good while trying to use on the phone. Only on computer - I am not sure if there is a way to do this but i but in reoccurring lessons for a month and then it stops. so every month i have to re put in all my lessons instead of them staying truly reoccuring until i cancel them Review Source Response from Daxko October 21, 2024 Hi Jason - thank you for providing this feedback! There will be some exciting updates coming in near future to improve your experience using Club Automation on your mobile phone. As for the issue with recurring lessons falling off, please send me an email at rachel.haney@daxko.com and I'll get you connected with the right person to dig into this with you. Thanks! VM Veronica M. Personal trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "club automation feedback" April 15, 2025 4.0 good to use, maybe a little much of trying to navigate but overall a good tool Pros easy to use and helpful towards finding a solution. It was fast and efficient Cons too may options. A lot of different avenues. A little bit confusing trying to get where you want. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.