--- title: "SimplePractice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SimplePractice Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/130710/SimplePractice/" page_type: "product" language: "en" --- # SimplePractice Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplePractice ## What is SimplePractice? SimplePractice is an EHR solution and all-in-one practice management solution trusted by various health and wellness providers. While using this practice management solution, practitioners are able to access everything needed from appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. ## What is SimplePractice used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Recognitions Shortlist Overall rating Based on 2,827 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible platform Automated reminders boost attendance Complex and limited insurance billing Telehealth and phone support limitations Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Electronic Medical Records / 2025 - HIPAA Compliance / 2025 - Medical Billing / 2025 - Medical Scheduling / 2025 - Mental Health / 2025 - Patient Portal / 2025 - Physical Therapy / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SimplePractice alternatives Highest Rated [4.8 (532)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (1,051)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (969)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130710/SimplePractice/alternatives/) ## FAQs about SimplePractice Overview ### What problems does SimplePractice solve? SimplePractice solves scattered client records, missed appointments, paper intake bottlenecks, and manual billing by combining scheduling, reminders, secure messaging, telehealth, notes, and payments in one HIPAA-compliant system. Therapists, counselors, psychologists, and private practice owners benefit most, especially solo and small group practices that need faster onboarding and less administrative overhead. Answer based on 1450 reviews Overview ### Which roles and teams benefit most from SimplePractice? SimplePractice is most used by mental health clinicians, private practice owners, and therapy group leaders. Therapists, psychologists, counselors, and psychiatrists rely on it for scheduling, documentation, telehealth, and billing, while owners and founders use it to manage client intake, practice operations, payments, and team workflows across solo or growing practices. Answer based on 2644 reviews Overview ### What company size and industries is SimplePractice built for? SimplePractice is built for small private practices in health and wellness, with 97% of reviewers from small businesses and 59% from mental health care. It also serves health, wellness and fitness providers at 14% and hospital and health care organizations at 11%, especially therapists and related practitioners. Answer based on 2827 reviews Features and Usability ### What are the key features of SimplePractice? SimplePractice includes core practice management features like appointment scheduling, drag-and-drop calendar management, billing and invoicing, and client management. Frequently discussed differentiators include the client portal for online forms and scheduling, customizable notes and templates with Load Last Note, appointment reminders by SMS and email, and integrated Stripe payment processing. Answer based on 915 reviews Pricing ### How much does it cost and what fees or limitations are included? SimplePractice starts at $49/month for Starter, with Essential at 79 and Plus at 99; group practices start at 158/month for two clinicians, then 59 each additional clinician. A free 30-day Plus trial is available without a credit card. Reviewers often call it affordable for solo practices, but some say added clinicians and recent price increases make costs harder to manage. Answer based on 516 reviews Integrations ### Which third-party tools and platforms does SimplePractice integrate with? SimplePractice integrates with Stripe and PayPal Enterprise Payments for payments; Google Calendar, Microsoft Outlook, and iCloud for calendar syncing; and telehealth tools mentioned by reviewers such as Doxy.me and Google Meet. Reviewer mentions center most heavily on Stripe and Google Calendar, with additional references to Google Workspace and OfferingTree. Answer based on 498 reviews Getting Started and Support ### How easy is it to onboard and train a team on SimplePractice? SimplePractice is generally quick to learn for clinicians, solo practitioners, and staff handling everyday scheduling, notes, and billing, helped by live online sessions, webinars, videos, and documentation. Reviewers say nontechnical users can get started with tutorials, while admins, billing-heavy workflows, and custom setup often take longer and need more support. Answer based on 238 reviews Getting Started and Support ### What customer support options does SimplePractice offer, and how do users rate the experience? SimplePractice offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and backed by strong articles, tutorials, and forums. Still, some report delays, back-and-forth on complex issues, and frustration when trying to reach live help quickly. Answer based on 770 reviews Security ### How does SimplePractice handle data security and access control? SimplePractice protects client data with a secure portal, secure messaging, secure video, secure document sharing, encrypted records, privacy mode that limits names on calendars, and HIPAA-compliant communication and storage. Reviewers also note gaps, including no multi-factor authentication, limited staff access controls in group practices, and some missing secure email or upload options. Answer based on 250 reviews ## Who uses SimplePractice? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 93% positive reviews out of 636 Most reviewers indicate ease of use, clear tutorials, and intuitive design simplify onboarding and daily tasks. Complex and limited insurance billing 42% negative reviews out of 208 Some reviewers report insurance billing is confusing, lacks key features, and complicates claim tracking and reconciliation. Anonymous User Owner, 2 - 10 employees. "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we discovered this, they told us it was our problem- even though THEY set up the billing and we gave the correct information." Automated reminders boost attendance 93% positive reviews out of 268 Most reviewers describe appointment reminders as essential for reducing no-shows and keeping schedules organized. Telehealth and phone support limitations 45% negative reviews out of 196 Some users report unreliable telehealth, limited mobile functionality, and frustration with lack of live phone support. TIFFANY W. Director of Operations and Lead Therapist, 2 - 10 employees. "Even my clients make jokes about how unreliable the telehealth features are." Streamlined private practice management 91% positive reviews out of 221 Most reviewers find private practice features save time, centralize tasks, and support efficient solo operations. LaShundra C. Licensed Professional Counselor Supervisor Clinical Director, 1 employee. "They came up with the perfect name for this platform because it does make running my private practice simple." Email system and support challenges 47% negative reviews out of 186 Some reviewers describe difficulties with email communication, support response times, and managing multiple client addresses. Byron M. Medical Assistant, 2 - 10 employees. "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with no refund." ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) SimplePractice supports all three features that reviewers rate most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate schedules, reduce booking friction, and manage client appointments more efficiently, allowing teams to keep calendars organized and deliver a smoother scheduling experience. Appointment Management 4.4 (80) 66.25% of 80 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.4 (47) 53.19% of 47 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Mobile Access 4.2 (65) 49.23% of 65 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Confirmations/Reminders 4.4 (100) 62.00% of 100 reviewers that rated this feature as important or highly important It gives you automated appointment confirmations and reminders via text, email, or call. Reviewers indicate this reduces no-shows and late cancellations, and clients value the flexibility, though some users report occasional delivery issues and setup challenges. Client Database 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information HIPAA Compliant 4.5 (155) 69.03% of 155 reviewers that rated this feature as important or highly important With this capability, you gain peace of mind knowing client data stays secure and confidential. Reviewers appreciate the consistent HIPAA compliance, secure document storage, and privacy safeguards, though some mention the lack of multi-factor authentication as a drawback. SimplePractice 146 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bill Payment: Complete outstanding payments - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: This aspect helps you schedule, track, and manage appointments in one place. Some reviewers find it easy to use and value reminders, but others mention limited customization, one-way calendar integration, and issues with double-booking or syncing across plans. - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: It gives you automated appointment confirmations and reminders via text, email, or call. Reviewers indicate this reduces no-shows and late cancellations, and clients value the flexibility, though some users report occasional delivery issues and setup challenges. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: You can easily upload, organize, and access client documents and notes from anywhere. Reviewers appreciate customizable templates and streamlined storage, though some say finding documents can be unintuitive and folder organization under each patient is limited. - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - EDI: Transfer of data from one computer system to another - Electronic Claims: A paperless claim form that is electronically shared - Electronic Payments: Electronically collect payments for goods or services - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: SimplePractice offers an intuitive electronic records system that keeps all client information, notes, and scheduling in one place. Users think it’s user-friendly and efficient, but some mention limited accessibility customization and occasional navigation difficulties. - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Chiropractors: Serves chiropractic practices - For Healthcare: Software designed for the healthcare industry - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: With this capability, you gain peace of mind knowing client data stays secure and confidential. Reviewers appreciate the consistent HIPAA compliance, secure document storage, and privacy safeguards, though some mention the lack of multi-factor authentication as a drawback. - Historical Reporting: Information, data and reports that are being tracked over time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - No-Show Tracking: Track and monitor patient no-show rates - Notes Management: Allow users to create, edit, and sort multiple notes - On Call Scheduling: Track and organize on-call shifts - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Messaging: Exchange messages in a secure and encrypted manner - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Teletherapy: Provide online therapy to patients/clients through secure video sessions - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Video Conferencing: Connect with meeting participants remotely over video - Video Consultations: Speaking to a doctor or healthcare professional using online video tools - Wait List Management: Record, update and manage waiting lists - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (2,142) 4.3 Based on 2,142 reviews ## Pricing Value for money 4.3 (1891) Free Trial [View pricing plan details](https://www.capterra.com/p/130710/SimplePractice/pricing/) Starter $49.00 Flat Rate,Per Month It includes: - Automated Invoicing - Client Portal - Client Signatures - Diagnosis Plans - Online Payments - Progress Notes - Psychotherapy Notes - Template Library Essential $79.00 Flat Rate,Per Month It includes: - Administrative Notes - Assessments - Customizable Notes - Monarch Directory - Online Appointment Requests - Progress Notes - Psychotherapy Notes - Secure Client Messaging - Telehealth - Treatment Plans Plus $99.00 Flat Rate,Per Month It includes: - Appointment Reminders - Client Messaging - Client Portal - Invoicing - Online Payments - Telehealth - Template Library Value for money 4.3 (1,891) 4.3 Based on 1,891 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ iCloud](https://www.capterra.com/p/204717/iCloud/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (2410) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (2,410) 4.4 Based on 2,410 reviews ## User reviews Overall rating 4.6 Based on 2,827 reviews Filter by rating 5(1853) 4(795) 3(116) 2(21) 1(42) Mentioned topic Sorted by most recent AN Anonymous User Owner Mental Health Care ### "Affordable and simple to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 I have been using this system since 2021 and have no desire to change. It is affordable and simple to use, which saves me time and money. Pros I love how simple it is to use as a single provider with a virtual assistant. It is easy for me to communicate with patients as well as my assistant. Cons The messaging system could be improved as far as the screen size. I also wish it worked better with Safari/MacBooks. Switched from [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) I moved to private practice from a group practice. Alternatives considered [Luma Health](https://www.capterra.com/p/176533/lumahealth/) Reasons for choosing SimplePractice It was the easiest and most recommended by colleagues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Chelsea A. Practitioner Mental Health Care ### "Excellent, but pricey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 12, 2026 A great product overall. Easy to use with great telehealth functionality, just more expensive than other products that offered similar features. Pros Excellent user-interface, very simple and straightforward. Well-integrated with payment processing and very easy to manage appointments. Cons The cost is high for small practices with individual or few employees. Some features were not utilized for groups, prescribing, etc. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reasons for choosing SimplePractice Better integration and more streamlined overall Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Meredith R. Therapist Health, Wellness and Fitness ### "Happy with SimplePractice for solo psychotherapy practice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 25, 2026 Overall, really good. I’ve occasionally thought about changing to a less expensive EMR but generally I’ve been satisfied enough not to. Pros Overall, it’s a really solid EMR. I like the calendar layout; scheduling appts is extremely easy; the telehealth interface is great. Clients seem to love the reminders and generally have no issues accessing telehealth. On the whole, online payments are really easy as well. Cons The treatment plan update feature needs work. You have to pull up previous plan and edit right in the plan. It took me awhile to figure this out, and it just seems like there should be an easier, more straightforward and clinically helpful way to do it. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reasons for choosing SimplePractice Recommendations from other clinicians who had used both Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC alyssa C. manager Health, Wellness and Fitness ### "Simple software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare. Pros How easy and simple the software was easy to use. If you need the simple stuff, this is the perfect one. Cons It is way to basic for more complex companies. If you need all the bells and whistles, it may not be on here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shea G. Counselor Health, Wellness and Fitness ### "Wonderful product, maybe not the best choice for solo private practice" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 20, 2026 SimplePractice was my initial stop when looking for HIPAA compliant charting, however, as a counselor in solo private practice, it isn't the option I ended up going with due to it not being the best value for the money. If other options provide the same level of service for less money it's a no brainer. Pros SimplePractice provides an all-in-one space to create templates for critical HIPAA compliant functions such as charting and appointment management. The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their customer support, I'm sure it was as high quality as their product. Cons For the purposes of my solo private practice, SimplePractice simply wasn't the best value for the money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rebekah M. Occupational Therapist Health, Wellness and Fitness ### "Not affordable for one member businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 My overall experience with SimplePractice was good. I have had no other issues with using their system! Pros I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease. I loved the streamlining of intake paperwork and the ability to document notes. Cons Unfortunately as a one member small business, SimplePractice increased their prices quite a bit which was outside of my budget. The system in general was great to use and I would have continued to use it without the price increase. Alternatives considered [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [Jane](https://www.capterra.com/p/178984/Jane-App/) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) Reasons for choosing SimplePractice Popularity of product, customer support, ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jacqui B. Therapist Hospital & Health Care ### "Simple ehr with all the basic functions you would need " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 3, 2026 Simple to use ehr with all the basics you would need. It is costly in comparison to other products on the market. Pros It is simple to use and easy to have multiple users. Has telehealth options with minimal glitches or errors. Cons It is very costly in comparison to other products on the market, and does not have premium features for the price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stephanie S. LCSW Individual & Family Services ### "Simple Practice, A Very professional EHR for Clinicians." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 2, 2026 Very professional up until the time I had to leave due to rising costs. They were even helpful in enabling me and instructing me on how to download my files safely and securely. I left feeling nothing but respect and gratitude to them. Pros Simple Practice was very easy to use and was very consumer friendly. I trusted that my files were safe and encrypted and HIPAA compliant. Cons The cost began to become a little too expensive for a one person business. Perhaps it is more cost effective for larger companies to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebecca M. Co-Owner and Licensed Clinical Psychologist Mental Health Care ### "Great platform, a little pricey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2026 Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority. The secure messaging is a helpful tool for clients to access at any time. Pros We have enjoyed the ease of use of SimplePractice, more importantly our clients have appreciated the client portal reporting how easy and user friendly it is. Additionally, the document storing has been very helpful and creating and sending our own documents. Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms. Customer support is always available and responsive. Cons I appreciate the platform, however the price is more than other similar EHRs. It makes sense for our practice due to having multiple team members, but may become to expensive if we add more people to the practice. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reasons for choosing SimplePractice Due to the reports of client ease and several colleagues reporting good experiences. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Smooth Platform for virtual appointments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 29, 2026 Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time. Pros Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments. Cons No option for clients to manage making new appointment times with practitioners. The phone reminder has an option for canceling the appointment; the text and email options do not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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