# SimplePractice Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SimplePractice Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more. Source: https://www.capterra.com/p/130710/SimplePractice --- # SimplePractice Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SimplePractice ## What is SimplePractice? SimplePractice is an EHR solution and all-in-one practice management solution trusted by various health and wellness providers. While using this practice management solution, practitioners are able to access everything needed from appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. ## What is SimplePractice used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Patient Portal](https://www.capterra.com/patient-portal-software/) Overall rating Based on 2,825 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Intuitive and accessible platform Automated reminders and notifications Complex and limited insurance billing Limited phone and telehealth support Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SimplePractice alternatives [4.4 (1,031)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (496)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.8 (501)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130710/SimplePractice/alternatives/) ## Who uses SimplePractice? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 93% positive reviews out of 635 Most reviewers find ease of use valuable, highlighting intuitive design, helpful tutorials, and quick onboarding. Complex and limited insurance billing 42% negative reviews out of 208 Some reviewers describe insurance billing as confusing, lacking essential features, and difficult for handling multiple payers. Lisa W Owner, 2 - 10 employees. "ALSO they incorrectly set up the billing and mislabeled NPI2 so that we were getting denied for about 1/3 of our claims. And when we discovered this, they told us it was our problem- even though THEY set up the billing and we gave the correct information." Automated reminders and notifications 93% positive reviews out of 267 Most reviewers describe appointment reminders as essential for reducing no-shows, improving organization, and saving time. Hayley D Speech-Language Pathologist, 2 - 10 employees. "I always felt organized with my schedule and I loved the reminders for when I missed a session note for a client." Limited phone and telehealth support 46% negative reviews out of 195 Some reviewers report unreliable telehealth, insufficient mobile features, and frustration with the absence of live phone support. TIFFANY W Director of Operations and Lead Therapist, 2 - 10 employees. "Even my clients make jokes about how unreliable the telehealth features are." Comprehensive private practice management 91% positive reviews out of 220 Most reviewers indicate private practice features streamline operations, centralize tasks, and support efficient solo or small group practices. LaShundra C Licensed Professional Counselor Supervisor Clinical Director, 1 employee. "They came up with the perfect name for this platform because it does make running my private practice simple." Restrictive email communication options 47% negative reviews out of 186 Some reviewers feel email communication is restrictive, with issues around multiple addresses, slow support, and limited customization. Byron M Medical Assistant, 2 - 10 employees. "The next day, we received an e-mail saying our account was "under review", and today we got notified that our account was being terminated with no refund." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.5 (153) 68.63% of 153 reviewers that rated this feature as important or highly important With SimplePractice, you get a secure, HIPAA-compliant environment for storing sensitive client information. Reviewers appreciate the peace of mind, consistent confidentiality, and compliance with regulations, though some mention the lack of multi-factor authentication as a drawback. EMR/EHR 4.2 (107) 65.42% of 107 reviewers that rated this feature as important or highly important SimplePractice offers an intuitive EMR/EHR system that centralizes client records, charting, and scheduling. Users think it is user-friendly and efficient for documentation, but some mention limited accessibility customization and occasional navigation difficulties. Confirmations/Reminders 4.4 (100) 62.00% of 100 reviewers that rated this feature as important or highly important It gives you automated appointment confirmations and reminders via text, email, or call. Reviewers appreciate the reduction in no-shows and flexibility for clients, but some users report occasional delivery issues and inconsistency in reminder notifications. Document Management 4.1 (96) 71.88% of 96 reviewers that rated this feature as important or highly important This capability helps you organize, upload, and manage clinical documents efficiently. Reviewers appreciate the templates, customization, and paperless workflow, but some users say document integration into clinical workflow and folder organization could be improved. Calendar Management 4.2 (84) 61.90% of 84 reviewers that rated this feature as important or highly important You benefit from easy appointment scheduling, reminders, and calendar syncing. Some reviewers find it user-friendly and helpful for tracking appointments, while others mention limited customization, double-booking risks, and restrictions on calendar integration in lower-tier plans. Appointment Scheduling 4.4 (109) 54.13% of 109 reviewers that rated this feature as important or highly important Schedule appointments via a calendar SimplePractice 146 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Manage attendance for classes, shifts, meetings, or events Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Complete outstanding payments Create, manage, and send invoices or bills to customers You benefit from easy appointment scheduling, reminders, and calendar syncing. Some reviewers find it user-friendly and helpful for tracking appointments, while others mention limited customization, double-booking risks, and restrictions on calendar integration in lower-tier plans. Synchronize with other calendars to view mutual availability and schedules Manage the treatment plan and coordination between care providers and patients with special health care needs Access and track notes regarding case activities and updates within case files Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Process of tracking new and submitted claims and the status of submitted claims Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Automatically generates E/M codes based on information collected during patient charting Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders It gives you automated appointment confirmations and reminders via text, email, or call. Reviewers appreciate the reduction in no-shows and flexibility for clients, but some users report occasional delivery issues and inconsistency in reminder notifications. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Tools that provide relevant information at specific times to support judgments and courses of action This capability helps you organize, upload, and manage clinical documents efficiently. Reviewers appreciate the templates, customization, and paperless workflow, but some users say document integration into clinical workflow and folder organization could be improved. Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid Transfer of data from one computer system to another A paperless claim form that is electronically shared Electronically collect payments for goods or services Identifying if all conditions that entitle a client to certain benefits are met Track employee schedules, availability, and performance across projects and tasks SimplePractice offers an intuitive EMR/EHR system that centralizes client records, charting, and scheduling. Users think it is user-friendly and efficient for documentation, but some mention limited accessibility customization and occasional navigation difficulties. Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Public or private sharing of digital files such as documents, audio/video, images, and more Serves chiropractic practices Software designed for the healthcare industry Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed for the use of occupational therapists Designed specifically for physical therapy practices Must serve psychiatrists/psychiatric practices For mental health professionals that specialize in substance abuse therapy/programs Establish measurable goals and objectives and track their progress over a specific period of time Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids Automatically find mutually available meeting time slots across multiple calendars Compliant with healthcare rules and regulations around the world With SimplePractice, you get a secure, HIPAA-compliant environment for storing sensitive client information. Reviewers appreciate the peace of mind, consistent confidentiality, and compliance with regulations, though some mention the lack of multi-factor authentication as a drawback. Information, data and reports that are being tracked over time Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage billing and payments for a healthcare provider Records of patients' medical history Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Track and monitor patient no-show rates Allow users to create, edit, and sort multiple notes Track and organize on-call shifts Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Accept and process online payment transactions Track and organize online shifts Includes functionalities for creating custom eCommerce websites Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Observing and tracking a patient's health status, condition, and wellbeing Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Streamlining repetitive tasks and activities through automated and predefined workflows Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Preview and make real-time changes in the web content Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Log and store the source of contacts/leads Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Exchange messages in a secure and encrypted manner Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Private client session notes for coaching, therapy, etc. Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Track and manage the scheduling of tasks Meet with patients remotely Provide online therapy to patients/clients through secure video sessions Tools to help therapists document, record, and recall patient encounters Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Create treatment plans that document interventions and outcomes to track patient progress Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Record, update and manage waiting lists Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (2,140) 4.3 Based on 2,140 reviews ## Pricing Value for money 4.3 (1889) Free Trial [View pricing plan details](https://www.capterra.com/p/130710/SimplePractice/pricing/) Starter $49.00 Flat Rate,Per Month It includes: - Automated Invoicing - Client Portal - Client Signatures - Diagnosis Plans - Online Payments - Progress Notes - Psychotherapy Notes - Template Library Essential $79.00 Flat Rate,Per Month It includes: - Administrative Notes - Assessments - Customizable Notes - Monarch Directory - Online Appointment Requests - Progress Notes - Psychotherapy Notes - Secure Client Messaging - Telehealth - Treatment Plans Plus $99.00 Flat Rate,Per Month It includes: - Appointment Reminders - Client Messaging - Client Portal - Invoicing - Online Payments - Telehealth - Template Library Value for money 4.3 (1,889) 4.3 Based on 1,889 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ iCloud](https://www.capterra.com/p/204717/iCloud/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (2408) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (2,408) 4.4 Based on 2,408 reviews ## User reviews Overall rating 4.6 Based on 2,825 reviews Filter by rating 5(1852) 4(794) 3(116) 2(21) 1(42) Mentioned topic Sorted by most recent AC alyssa c. manager Health, Wellness and Fitness ### "Simple software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 22, 2026 Overall it was good for what we were needing at the time, it worked perfectly for starting out in healthcare. Pros How easy and simple the software was easy to use. If you need the simple stuff, this is the perfect one. Cons It is way to basic for more complex companies. If you need all the bells and whistles, it may not be on here. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Shea G. Counselor Health, Wellness and Fitness ### "Wonderful product, maybe not the best choice for solo private practice" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 20, 2026 SimplePractice was my initial stop when looking for HIPAA compliant charting, however, as a counselor in solo private practice, it isn't the option I ended up going with due to it not being the best value for the money. If other options provide the same level of service for less money it's a no brainer. Pros SimplePractice provides an all-in-one space to create templates for critical HIPAA compliant functions such as charting and appointment management. The user interface is quite easy to use and intuitive. While I never experienced any bugs or issues, and so never needed to contact their customer support, I'm sure it was as high quality as their product. Cons For the purposes of my solo private practice, SimplePractice simply wasn't the best value for the money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rebekah M. Occupational Therapist Health, Wellness and Fitness ### "Not affordable for one member businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 My overall experience with SimplePractice was good. I have had no other issues with using their system! Pros I liked SimplePractice because of the ease of use, appointment management and the ability to make and send off templates with ease. I loved the streamlining of intake paperwork and the ability to document notes. Cons Unfortunately as a one member small business, SimplePractice increased their prices quite a bit which was outside of my budget. The system in general was great to use and I would have continued to use it without the price increase. Alternatives considered [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [Jane](https://www.capterra.com/p/178984/Jane-App/) [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) Reasons for choosing SimplePractice Popularity of product, customer support, ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jacqui B. Therapist Hospital & Health Care ### "Simple ehr with all the basic functions you would need " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 3, 2026 Simple to use ehr with all the basics you would need. It is costly in comparison to other products on the market. Pros It is simple to use and easy to have multiple users. Has telehealth options with minimal glitches or errors. Cons It is very costly in comparison to other products on the market, and does not have premium features for the price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stephanie S. LCSW Individual & Family Services ### "Simple Practice, A Very professional EHR for Clinicians." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 2, 2026 Very professional up until the time I had to leave due to rising costs. They were even helpful in enabling me and instructing me on how to download my files safely and securely. I left feeling nothing but respect and gratitude to them. Pros Simple Practice was very easy to use and was very consumer friendly. I trusted that my files were safe and encrypted and HIPAA compliant. Cons The cost began to become a little too expensive for a one person business. Perhaps it is more cost effective for larger companies to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebecca M. Co-Owner and Licensed Clinical Psychologist Mental Health Care ### "Great platform, a little pricey" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2026 Overall, we enjoy our work with SimplePractice and one of the most important things is ease on the client side, which is our priority. The secure messaging is a helpful tool for clients to access at any time. Pros We have enjoyed the ease of use of SimplePractice, more importantly our clients have appreciated the client portal reporting how easy and user friendly it is. Additionally, the document storing has been very helpful and creating and sending our own documents. Insurance filing is easy once it is set up and makes filing and resubmitting claims much easier than other platforms. Customer support is always available and responsive. Cons I appreciate the platform, however the price is more than other similar EHRs. It makes sense for our practice due to having multiple team members, but may become to expensive if we add more people to the practice. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reasons for choosing SimplePractice Due to the reports of client ease and several colleagues reporting good experiences. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christine B. Pilates transformation expert Health, Wellness and Fitness ### "Smooth Platform for virtual appointments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 29, 2026 Overall, the platform works well for video virtual appointments, allowing the practitioner to chart at the same time. Pros Works great for virtual appointments: automated appointment reminders via phone, text and email that seemlessly link to opening up the app for video appointments. Cons No option for clients to manage making new appointment times with practitioners. The phone reminder has an option for canceling the appointment; the text and email options do not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Robyn R. Owner and therapist Mental Health Care ### "Fantastic quality but expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 March 27, 2026 My experience was great. I used it for about 6 years until the expense became too much. I loved the ease of use and the user-friendly layout, and I love the customizability. Pros It’s really customizable and easy to use. I love the ability to make your own forms. So many platforms say they are customizable but they aren’t. Cons SP is incredibly expensive compared to other EHR platforms. In addition there are constantly cost raises with very little notice so you have like 30 days to decide if you accept the cost or have the time to do research and find a new platform. Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Therapy notes says it’s customizable, but it’s really not. You can just choose which of their predetermined questions go on it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MT Madeline T. Licensed Professional Counselor Health, Wellness and Fitness ### "Good but not worth the money" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 27, 2026 It was overall good. I liked how easy the forms were but I felt the portal and scheduling was clunky. Pros I loved how you could scroll through notes and see everythign it one. place. It was so easy to review the past few sessions, which I have not found on other EHRs besides CarePatron Cons The cost is not worth it at this point. There are other EHRs tha twork as well, especially for small practices that don't use insurance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Fran D. Clinical Psychotherapist and Director Mental Health Care ### "Looking towards the future" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 March 25, 2026 Our overall experience has been good. The cost is the a big draw back and we have been looking at different options. Pros The ease of use. Appt mgmt set up. We have been overall happy with it. We have not used customer support to provide an review on it. Cons Cost! At times the links are not working for virtual sessions. We will have to send the link to them separate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130710/SimplePractice/reviews/) Popular comparisons [Carepatron vs SimplePractice](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron)[EHRYourWay vs SimplePractice](https://www.capterra.com/compare/118789-130710/EHR-YOUR-WAY-vs-SimplePractice)[TheraNest vs SimplePractice](https://www.capterra.com/compare/130400-130710/TheraNest-Mental-Health-vs-SimplePractice)[Alleva vs SimplePractice](https://www.capterra.com/compare/130710-180899/SimplePractice-vs-Alleva)[Jane vs SimplePractice](https://www.capterra.com/compare/130710-178984/SimplePractice-vs-Jane-App)[TherapyNotes, LLC vs SimplePractice](https://www.capterra.com/compare/118981-130710/TherapyNotes-com-vs-SimplePractice)[CounSol.com vs SimplePractice](https://www.capterra.com/compare/124769-130710/CounSol-com-vs-SimplePractice)[Valant EHR Suite vs SimplePractice](https://www.capterra.com/compare/81298-130710/Valant-Behavioral-Health-EHR-vs-SimplePractice)[Zanda vs SimplePractice](https://www.capterra.com/compare/130710-180530/SimplePractice-vs-Power-Diary) [Kipu vs SimplePractice](https://www.capterra.com/compare/130710-156391/SimplePractice-vs-Kipu-EMR)[BestNotes vs SimplePractice](https://www.capterra.com/compare/73807-130710/BestNotes-vs-SimplePractice)[Healthie vs SimplePractice](https://www.capterra.com/compare/130710-167439/SimplePractice-vs-Healthie)[Qualifacts Insync vs SimplePractice](https://www.capterra.com/compare/130710-144484/SimplePractice-vs-InSync-EMR)[Tebra vs SimplePractice](https://www.capterra.com/compare/129169-130710/Tebra-vs-SimplePractice)[Mend vs SimplePractice](https://www.capterra.com/compare/130710-165634/SimplePractice-vs-Mend-App)[RXNT vs SimplePractice](https://www.capterra.com/compare/110018-130710/rxnt-vs-SimplePractice)[athenaOne vs SimplePractice](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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