# Page 9 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is ZipRecruiter the right Applicant Tracking solution for you? Explore 10916 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10916) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of ZipRecruiter ## Showing most helpful reviews Showing 201-225 of 10916 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LL Lauren L. Behavioral tech Health, Wellness and Fitness Used the software for: 2+ years ### "Zipping with ZipRecruiter" January 16, 2022 4.0 Overall ZipRecruiter has been a very useful product when it comes to whe I'm searching for employment. A lot of businesses have moved on from simply coming in and filling out an application so using this product allows me more options which is why I say I've had a positive experience. Pros I like all the databases to search for employment. It has a lot of options I feel more so than other job searching products. Cons The least thing that I don't really like is all the emails I receive from ZipRecruiter at a time. Especially when the jobs they email me about don't really match what I was looking for. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) I didn't make the switch and no longer use ziprecruiter I just also use indeed as well when I am searching for a job Review Source VF Vod F. Race horse trainer Sports Used the software for: 1-2 years ### "Look no further than Ziprecuiter" May 26, 2021 5.0 Overall a flawless product. The only site to go to when seeking employment or the hiring of employees. Easy extremely easy to use as applying for jobs usually is just one click and done once your information and resume has been uploaded. You re sent daily emails of the best matched jobs for you based on information you provide and activity tracking so basically all the work is done for you. Ziprecuiter is legit the real deal and your #1 asset when searching for a job or seeling out new employee's they stand alone. Pros What i liked or more so Love is the fact that Ziprecuiter is the real deal not jyst a site full of paid adds always popping up and redirecting like all the others that are just shams. Ziprecuiter has your best interest at finding employment as well as being connected to applicants seeking employment. They diligently work for you seeking out the jobs are best suited for you sending daily emails with listings and the application process is a breeze usually being just 1 click to apply after your information has and or resume has been loaded Cons Honestly there are no cons i couldn't even make one up the product is flawless and dies even exceeds all it us intended for Review Source VR Verified Reviewer Recruiting Specialist E-Learning Used the software for: 6-12 months ### "Great tool for job posters, for job seekers, not ideal" February 20, 2020 4.0 Great as a business, so-so as a job seeker. Would recommend overall to businesses. Pros I loved it as a job poster - my boss had me utilize this to aid in sourcing candidates for the startup I was working for at the time. You got a ton of leads, they were very accurate, and the site itself was user friendly - you also were notified promptly and nothing went to Spam (I think there was a good value for the money versus LinkedIn Recruiter). Cons As a job seeker, you get a ton of irrelevant and automated postings. I know you can turn these off but they're very annoying, especially when they're totally off-base or below your requirements. It feels like you're being spammed. Alternatives considered [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[AngelTrack](https://www.capterra.com/p/133126/AngelTrack/) Reason for choosing ZipRecruiter COO suggested it. Switched from [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) Expenses - and issues with getting messages via Linkedin. Very pricey. Review Source Response from ZipRecruiter February 21, 2020 Hi there, We appreciate you taking the time to write your review of ZipRecruiter! We do aim to provide the most relevant job suggestions possible. These are curated based on profile activity as well as keyword selections. Our dedicated customer care team would be happy to help you modify these at any time! Please feel welcome to reach out to us directly. Best of luck! TC Customer Experience GM Gretchen M. Supervisor Warehousing Used the software for: 1-2 years ### "I love it!" November 11, 2022 5.0 The best software I have ever used for obtaining excellent dependable applicants. The store and comparisons are too notch. Pros The ease with which it is used as well as the management of candidate profiles. I love the style of the software as well. Cons There isn't anything I would change about this software. Nothing at all!!!? Review Source VR Verified Reviewer Production Specialist Financial Services Used the software for: 2+ years ### "Easy platform for Job searching on the Fly!" May 21, 2021 5.0 Overall I would not shy away from ZipRecruiter if you are an employer looking to hire, or a job seeker looking for that next career move, or first new job. The platforms stands up to it’s advertising, and makes job hunting easy and simple. Given todays world that is a plus, especially when most job seeking is done a mobile device. Pros I like that ZipRecruiter offers a one click apply feature for most of their job posting. Once you setup your profile, and you setup a job search ZipRecruiter will start sending you job posting that match your search, and most have a “One Click” apply feature. This is a nice feature is you are currently working, and don’t have time to sit down and fill-out along application. Cons What I like the least is that I feel compared to other platforms, ZipRecruiter may not always have the best, high profile job offered on the platform to job seekers. I understand, that the jobs offered, are by the employers using the site, but I have compared to other platforms, and there seems to be more higher profile jobs listed on some platforms, that I have not seem on ZipRecruiter. Review Source SN Samuel N. IT engineer Computer Software Used the software for: 2+ years ### "The recruiter boss! " June 18, 2023 5.0 Pros It's inexpensiveSaves time and moneyEase to use Cons Sometimes it's affected by system crash Review Source VR Verified Reviewer Manager Solutions Analytics / Lead Database Developer Information Technology and Services Used the software for: 2+ years ### "ZipRecruiter helped us to find qualified candidates for the tech jobs that we were looking to fill" August 7, 2018 4.0 ZipRecruiter helped us to fill our open positions more quickly and easily than other similar services that we have used. Their pricing is more expensive than almost all similar competitors, but they also provide a better service, which saved us time and helped us to fill positions more quickly, thus offsetting some of the increased costs. If you are looking for highly-skilled applicants and/or applicants with very specific skillsets, then ZipRecruiter is probably your best bet because of their more advanced job criteria settings and search filtering options. Pros ZipRecruiter offers a very easy-to-use user interface with more robust functionality than any of the other job posting services that we have used. It was very simple to develop professional job listings, and the ability to copy existing postings and edit them to make other similar postings was very valuable for us. Their site search functionality is excellent and provides multiple filters to narrow down your list of potential candidates. Their suggested candidates and email notifications worked very well to proactively notify us of potential new candidates for our open positions. Cons The pricing is quite expensive compared to similar services, although the advanced features help to offset come of the increased cost by saving time looking for candidates. We received more unqualified candidates applying for our positions than we did with other similar services, which I assume is a result of how easy they make it for users to apply for jobs. The resumes that we received were in a variety of formats and file types, making it difficult to quickly compare potential candidates. Review Source VR Verified Reviewer Director Of Operations Design Used the software for: 2+ years ### "Too Much Noise and Not Enough Quality" February 8, 2019 4.0 I appreciate the volume of people that can see a posting, and for that reason, it can be an effective way to get a lot of applicants. However, most of the applicants are in no way relevant to the position, and we have never successfully hired a candidate from ZipRecruiter. It's not the worst tool out there, but it takes a lot of additional time and resources to wade through the junk. Pros ZipRecruiter is easy to use in general, and it's intuitive for novice HR professionals, which is great. Cons The vast majority of resumes we receive from ZipRecruiter have nothing to do with our job posting, don't meet the minimum requirements, and are from all over the country even if we specify location. It felt like constant spam mail and a waste of resources. Not to mention, ZipRecruiter is incredibly expensive versus other recruiting tools. Review Source Response from ZipRecruiter February 12, 2019 Hello, Thank you for submitting this review, as your feedback is important to us! I'd like to apologize for your experience of receiving candidates that did not fit your hiring needs. We know how important it is for you to make those hires efficiently & in a timely manner & we are sorry to hear that you were not happy with your results! Something we always recommend is adding screening questions to help auto-filter & to use our rating tool to improve our matching algorithm. There are a few free features that we provide to help improve the performance of your ad. We always recommend social media integration to widen your audience. If we ever have the pleasure of assisting you with your hiring needs in the future I would be happy to personally walk you through those additional features to help filter & optimize. Please reach out to me personally at support@ziprecruiter.com with the subject "Tier III" & I can make sure you are set up for success. Kind Regards, Tier III Support IC India C. Benefits Customer Service Representative Hospital & Health Care Used the software for: 2+ years ### "Apply for a job with ease!!" August 14, 2023 5.0 Pros What I like most about ZipRecruiter is the layout of the app and the ease of submitting applications. Cons The only downside to ZipRecruiter is the look of your profile. It’s plain. Review Source Jenn C. Customer Service Manager Telecommunications Used the software for: 6-12 months ### "If you want to spend a lot of money it's a good resource " February 1, 2019 2.0 We did not find any quality candidates on this site. With that being said, i've recommended people sign up to help them look for work but it just did not work for us. Pros It was easy to customize and post a job description and get resumes. I also like that I could send messages to candidates and then direct them to our online application Cons It seemed that everything we wanted to do cost more money. Even with using key words in our job titles and descriptions we continued to get candidates that did not come close to what we were looking for. It was very frustrating. When I would ask questions, it always lead to having to pay more money for the service we needed. We finally cancelled and went to another source. Review Source Response from ZipRecruiter February 8, 2019 Hello Jenn, Thank you for submitting this review, as your feedback is very important to us! I'd like to apologize for your experience of receiving candidates that did not quite fit your hiring needs. We know how important it is for you to make those hires & we are sorry to hear that you were not happy with the results you received! There are a few free features that we provide to help improve the performance of your ad. For example, we always recommend social media integration. If we ever have the pleasure of assisting you with your hiring needs in the future I would be happy to personally walk you through all of those free features. Please reach out to me personally at support@ziprecruiter.com with the subject ¿Tier III Katie" and I can make sure you are set up for success. If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7) We hope you make those hires soon! Kind Regards, Tier III Support Tiffany A. Tech Recruiter Supermarkets Used the software for: 2+ years ### "The Walmart of job boards" October 30, 2020 4.0 I have had a ton of placements from Zip candidates. Overall candidate quality really depends on what kind of position you are recruiting for - wouldn't suggest it for Executive recruiting, but for anything below that you get the same quality candidate you do from any other job board. Pros It is cost effective and straight forward. You aren't forced into a 30 day contract for a job posting, if you fill/close a job you just close the job on Zip and you can post another immediately for as long as you have paid for your subscription. Resume database is pretty extensive and more user friendly than that of Indeed or CareerBuilder. Cons Pay attention to your resume view counts in the database search feature! If you have already viewed a resume, and you click on it again from the search results, it counts another view from your credits. Make sure to view all previously viewed resumes (if you didn't download) from the "viewed resumes" tab, if you view them from here it does not cost you another "view credit". Review Source Response from ZipRecruiter November 2, 2020 Thank you, Tiffany! Please reach out if you have any questions. Our agents are available 24/7 and are always happy to help! ~DW AKS Ashok Kumar S. Assistant manager purchase Food & Beverages Used the software for: 1-2 years ### "Views about zipRecruiter" August 21, 2022 4.0 Nice Pros Best search engine to find talent and jobs vice versa Cons User interface and the design where we are trying to search Review Source VR Verified Reviewer Script Coordinator Entertainment Used the software for: 1-2 years ### "Effective Job Finding Tool" May 20, 2020 4.0 My overall experience has been pretty good, but not that much different than other competitors, like Monster or Indeed or LinkedIn. The major problem with all of these sites is that there is very little personal attention. You put your resume on the sites and search for jobs and apply. But the jobs you get sent as possibilities are usually not very accurate in terms of what you might actually be looking for, and a lot of times it feels you get sent emails for potential jobs simply as advertising for the site, rather than any actual work being done to find real jobs you care about. I understand major job searching sites like this might not necessarily have time or capacity to truly help you find a job you like. But it would be nice if they could find a way to make the process more focused and intelligent, rather than feeling like you are just throwing your resume on a site and hoping for the best. Pros It is really easy to set up your profile, upload your resume, and add skills. Then the job searching tool is very effective and easy to use, and it has numerous filters to help you find the specific jobs you are looking for, including allowing you to only find jobs within a certain mile radius of your home, which is very helpful. Overall, the interface is very user-friendly, welcoming, and technologically-sound. Cons My one major criticism is with the selection of jobs the site sends you as possible jobs you might be interested in. Most of the time it feels like there is very little thought to what you are being sent, and I end up deleting these notifications almost immediately every time since the jobs aren't really what I've been searching for (but I keep getting the notifications just in case one is something I'm interested in, which occasionally happens). I wish the site would do more to find jobs tailored to what I am looking for, rather than feeling like they are spamming me with info just to remind me they exist. Review Source Response from ZipRecruiter May 23, 2020 Thank you for providing your valuable feedback. Please reach out to us at support@ziprecruiter.com, if you have any questions. Our 24/7 Customer Care agents can show you how to view your applied jobs, customize your job alerts, and answer any questions you may have. We are always happy to help! ~DW VR Verified Reviewer Senior Claims Examiner Insurance Used the software for: 2+ years ### "Satisfied User" December 30, 2021 5.0 I have had a great experience so far!! Thanks Pros I like the ease of using this software to find employment when needed. Cons I have no complaints about this software and no bad experiences to report. Review Source AZ Alexis Z. Teacher Education Management Used the software for: 2+ years ### "Find a Job on ZipRecruiter" May 3, 2024 3.0 Pros I liked that it was uncomplicated to search for jobs. There wasn't a large amount of information to fill out beforehand and there are many opportunities posted. It was easy to apply and I got several callbacks. I got much more interest than I did from other places like Indeed. Cons One thing I did not like is that it seems the recruiters are not properly vetted before creating posts. I did get quite a few spam calls/emails. Also, some of the job post information is not correct. There were several times when the salary that was offered did not match what the posting listed. Review Source Amarachukwu O. Copywriter Broadcast Media Used the software for: 2+ years ### "ZipRecruiter is great if you're in the US" April 21, 2022 5.0 In al, it is a great software application. If you're in the US, you'll easily get a job. Pros I like the one-click job application template. Cons They regularly send me jobs in the US that require US-based candidates Review Source VR Verified Reviewer Training Manager Accounting Used the software for: Less than 6 months ### "Not for our Industry" February 1, 2019 3.0 Customer service took a while to get someone on the phone, and the billing process is to overtly complicated. You actually get billed for 2 months, even if you are on a trial basis. It just didn't make a lot of sense for me to keep using the software for my company. Pros The only thing I liked about the recruiting software, it helps to drive candidates to your door for interviews. Unfortunately it also drives in the candidates who are not even close to qualifying for the position. In many cases, some of the applicants had no idea what we did. That is mostly there fault, mainly for not researching the company more. Cons It drives every single person looking for a job to my in box. 2 Days ago I found myself trying to sift through over 150 applicants in which case I only saw 3 that were acceptable to be called for an interview. Ziprecruiter needs to build in something that weeds out the applicants who are not applicable to our line of work. If I see an applicant who tells me he/she is afraid of heights, ziprecruiter should have been able to weed that out. Review Source Response from ZipRecruiter February 8, 2019 Hello, Thank you for submitting this review, as your feedback is very important to us! We are sorry to hear that you received a larger pool of unqualified applicants. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate. We do have filters that you can apply to your job ads to help screen candidates & I would be more than happy to personally walk you through those screening questions the next time you have hiring needs! Please reach out to support@ziprecruiter.com & title the email "Tier III". We always recommend using the deal breaker screening questions and the rating tool to help improve our algorithm. We hope you make those hires soon! If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7) Kind Regards, Tier III Support VR Verified Reviewer Office Manager Computer Software Used the software for: 6-12 months ### "User friendly recruiting software" May 21, 2019 4.0 Pros \- Easy to use for novice HR professionals - We've had lots of applicants to our positions, nearly 10x as many as if we hadn't used the platform - Notification system is great, we're never in the dark once someone applies - Great search functionality and the ability to filter through candidates easily Cons \- Customer support is a bit lacking. I found we had to wait several days to get answers we were looking for. - There can be quite a few spam applicants, so you might have to spend extra time vetting the applications that come in which can be annoying. - Would be nice to have custom templates for applicants to copy/paste their resumes into - Specialized positions tend to be harder to fill with ZipRecruiter, but that may just be due to the nature of the position Review Source Response from ZipRecruiter May 24, 2019 Hello, Thank you for your review as we greatly appreciate your feedback! We are happy to hear that you enjoyed our interface and had an easy time navigating it. We are sorry to hear that you received a larger pool of unqualified candidates. We do have filters that you can apply to your job ads to help screen candidates and I would be more than happy to personally walk you through those the next time you have hiring needs! We always recommend using the deal breaker screening questions and the rating tool to help improve our algorithm. As for the new candidate emails, you can adjust your new candidate email settings to send you one mass email including all of the candidates that applied each day, as opposed to individual emails.We hope to improve your experience with us! Best, Sarah, Tier II Support Romy A. Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Want more candidates? Use Ziprecruiter!" August 18, 2018 5.0 Overall, Ziprecruiter is a great tool that helps us in our recruitment efforts. It drives more inbound candidates, and is a good addition on top of sourcing and outreach of candidates. Let us remember that not all candidates are on LinkedIn, and with that, we still need the help of Ziprecruiter. Pros Ziprecruiter is one of the job posting websites where we put the job openings we are recruiting for. What I like most from Ziprecruiter is the easy process they've provided to recruiters like us in posting job ads. Ziprecruiter is also very famous to job seekers so once we post our job openings there, we got a lot of inbound candidates. I also like the email notification that I receive from Ziprecruiter whenever I receive inbound candidates because aside from providing you the summary of the application or the candidate, it also attaches the candidate's pdf or word resume. Cons What I least like about Ziprecruiter is its basicness. It is not timely to millennial job seekers now. I hope Ziprecruiter update their job posting database so that we can add design and catchy colors to our job postings rather than sticking to the normal boring job postings. Review Source Shelley C. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Looking to Job or posting a job best site!!!" January 13, 2020 4.0 Overall a very positive experience looking for employment and finding employees. It is very easy to use yet sophisticated platform. Pros When looking for a job it is capable of helping you filter what you are qualified for or looking for per your previous job qualifications if you upload a resume. If you are looking for employees you can specify every detail you would like it to filter to find the perfect hire. Cons It cannot filter out people who are not the right match for the job or who are not in the right location occasionally. We would sometimes have individuals apply for GA that were in NY. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Looking for better quality hires Review Source Response from ZipRecruiter January 14, 2020 Hi Shelley, Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! We are happy to hear that you had a good experience with us and our platform. If you need further assistance with anything, feel free to contact our Customer Success Team by emailing support@ziprecruiter.com, available 24/7. Kind Regards, Tier II Support MS Milton S. President Human Resources Used the software for: 2+ years ### "Use Zip Recruiter for all of my Recruiting Needs!" August 31, 2021 4.0 I currently use Zip Recruiter as my only job board. We are discussing renewing the contract and I am all for it! Pros I started using Zip Recruiter for my recruiting business over two years ago. I have been happy with the response rate and quality of applicants up until lately. Cons It seems recently, past 4 months, that the quality of applicants and the volume of candidates has dropped. I am certain that this is not just Zip Recruiter but this is a trend across all job boards. Reason for choosing ZipRecruiter Zip Recruiter works! I get candidates for the jobs that I am trying to fill for my clients. Review Source Marie R. Director Media Production Used the software for: 2+ years ### "Best for Applying jobs! ZipRecruiter!" February 5, 2022 5.0 Great overall experience! Easy, light app to use, informational & modern sleek setting for job search and employers too! Pros I liked how easy it was to navigate when looking for jobs to apply for. It is organized and provide all helpful information about every job detail. Which makes it great for job applicants to see what they want to apply for. The quick easy tool to apply which pops beside the job information is a great quick way to apply also for job applicants! Cons It would be nice if they can create a way where you don't need to sign up rather just go straight to sending the resume and filling up the name and number. Other than that it's a really good site for job search. Review Source Lauren B. Marketing Coordinator Used the software for: 2+ years ### "Easy Job Board to use as an employer" March 13, 2018 4.0 Pros I like that this job board lets candidates see a company logo bubble for each position. When it comes to marketing jobs, being able to see the company logo is very important and can be the difference between recognizing a company and applying for a position versus not applying for the position at all. Adding company description, job title and compensation to a job posting is incredibly easy and user friendly. Cons My biggest complaint is that there aren't more options when it comes to posting compensation. In some cases I would like to add additional information like a figure for potential bonus or a figure for an average commission. My other complaint is the ZipRecruiter almost makes it too easy for candidates to apply for jobs. People are applying for jobs without actually looking at what they are applying for. This is a pro and a con to some. Having the 1-click and apply method sometimes doesn't do me any good when looking at candidates because I know a majority of these people didn't actually take the time to look at the job description and its requirements. Review Source JM Justin M. Probation Officer Judiciary Used the software for: 2+ years ### "#1 Job Website" August 18, 2022 5.0 ZipRecruiter is a fantastic site that is great to use for both applicants and recruiters. Applicants have a wide variety of job postings to choose from, while recruiters have the highest quality applicants to choose from. ZipRecruiter is simple to use, as anyone can easily use and understand the website. Pros ZipRecruiter allows companies to hire the best candidates possible. ZipRecruiter is very easy to use and has a very organized interface. The website displays a vast array of different jobs, allowing applicants to find the best suited job. ZipRecruiter is great for both recruiters and applicants, as I highly recommend anyone and everyone to use the site. Cons ZipRecruiter does not post to the biggest job boards similar to Indeed. However, the pros of using this site certainly outweigh the negatives. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) ZipRecruiter was easier to use and had the highest quality applicants and job postings. Review Source VR Verified Reviewer Applications Engineer Renewables & Environment Used the software for: 2+ years ### "Great Way to Find a Job" October 13, 2020 5.0 ZipRecruiter makes it easy to apply to many jobs with their Quick Apply button, there is not a better way to find a new job. Pros The best part about ZipRecruiter is that as an applicant you feel like your application is not being missed and is going out to all the right places. Cons ZipRecruiter does feel like it is catered to companies that are hiring, rather than the candidate, so many of the features are built for the hiring party. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) ZipRecruiter is more user friendly, and has better features. Review Source Response from ZipRecruiter October 20, 2020 We thank you for your great review! Here are a few tips to help you in your job search: -You can view your application status and add a cover letter to your applications by clicking 'Jobs' then 'Applied Jobs'. -To customize the type of emails you receive, click the 3 dots in the top right corner of your account, then 'Notifications'. Here you can change and save your preferences. -To customize your job alerts click the 3 dots in the top right corner of your account, then click 'Alerts' -We also highly recommend adding skills to your profile. To do so, click 'Profile' then on the right side of the page click 'Add Skills'. This will help our system match you to jobs that require those skills. Keep in mind, our Customer Care Team is available 24/7 at support@ziprecruiter.com. Please reach out to us at any time. We are always happy to assist!~ DW Talk to a Capterra advisor for free and get results within 15 minutes.