# Page 8 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is ZipRecruiter the right Applicant Tracking solution for you? Explore 10916 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10916) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of ZipRecruiter ## Showing most helpful reviews Showing 176-200 of 10916 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business owner Consumer Services Used the software for: 2+ years ### "Made my life much easier! " February 2, 2022 5.0 Life saving! Didn’t waste my time on trying to hire someone during my busiest season of the year! Pros Helped me find the ideal candidate to hire quickly and without wasting my time and my companies. Cons Nothing. It lived up to all of my standards! Reason for choosing ZipRecruiter Heard them advertised everywhere. Review Source VR Verified Reviewer Flight Attendant Airlines/Aviation Used the software for: 2+ years ### "Easiest Job Application site I've come across" May 6, 2020 5.0 Overall this software is a 10/10. I have never had any problems locating employment since I have begun my search using ZipRecruiter. I use this software to locate potential jobs I may be interested in to review requirements and jobs I want to apply to right away. Pros ZipRecruiter interface is super easy to use. From personal experience I can say ziprecruiter is reliable and a very legit job search engine. Compared to the other sites on the market, I have gotten more responses from submitted applications here than anywhere else. I like how applying is as easy as 1-2-3. ZipRecruiter has an amazing one-click apply function on the website which submits your resume automatically, saving you the headache of retyping or refilling out applications with the same information provided in your resume. The trending searches is also a favorite of mine because I can easily find jobs in seconds. Cons Honestly I feel if any changes are made to this software it would be more of a downgrade than anything. I absolutely have no complaints in regards to ZipRecruiter. I rave to all of my family and friends about the successes I have made since using this software. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) I felt my applications were stuck in limbo. I would never receive responses from my application using Indeed. I would then fill out those applications via the companies website or ZipRecruiter and almost instantly I would get feedback based on my application. Review Source Response from ZipRecruiter May 8, 2020 Your insight is so very important to us! Thank you for sharing, and we wish you the very best of luck with your job search always! Please feel free to reach out to us for help at any time, at support@ziprecruiter.com. --TC Jason G. CEO Entertainment Used the software for: 2+ years ### "ZipRecruiter" April 2, 2022 2.0 Overall beyond happy, definitely would keep using which we have as well as suggest to others Pros It is definitely easy to use, makes it easy to find the right candidates for the right jobs! Definitely would use again. Cons Nothing really in the con feature, the price is awesome, bit of a learning curve but not that much in comparison of other sites. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing ZipRecruiter We use both products. Review Source VR Verified Reviewer Co Founder, Head of Marketing Apparel & Fashion Used the software for: Less than 6 months ### "Not as intuitive as Glassdoor" February 12, 2019 3.0 Pros This is the first app I've used for job searching and that made it fun. It had a pretty easy to use interface and straight forward, in that you're scrolling down and applying for jobs you like. You get text messages from their virtual recruiter with jobs that may be a match. There are some cons though. Cons \- The jobs that I would get notified about where not at all relevant. If they're going to ping me they should figure out an algorithm that picks up on jobs you've applied for and makes sure that the other jobs are at a similar seniority level. After several notifications only showing entry level jobs when I was applying for management level, I stopped paying attention. - Unlike Glassdoor, there's no way to hide a job you are not interested in. So every time you go back to your search results (to see if there are new jobs or continue the search) you have to wade through all the other jobs that you didn't find interesting last time. It was a bit like looking for a needle in a haystack. - Their easy-apply automatically applies without any confirmation. The first time I tested it I was surprised that it sent it off. I was also not able to customize my resume. Ideally I'd want to upload several targeted resumes and have them give me the option to choose which one before sending the application. - I wrote with some of this to their team and got 2 stock responses, the first time they didn't understand my question (or perhaps didn't read it carefully) and sent a stock response on a different topic. Review Source Response from ZipRecruiter February 19, 2019 Hi There, Thank you for your review as we do appreciate your valuable feedback. We're sorry to hear of any less than exceptional experience while utilizing ZipRecruiter for your job search. We're happy to hear you've enjoyed using our user-friendly platform for your applications! We do aim to provide the most relevant job suggestions possible, and we'd be happy to advise you how to get better results! Please feel welcome to email our dedicated customer care team directly at support@ziprecruiter.com. We wish you the best of luck on your job search! Kind Regards, Tier III Support MB Michelle B. Bookkeeper/Owner Accounting Used the software for: 2+ years ### "Great software to help get resumes quickly from nearby candidates. " November 29, 2022 4.0 I would continue to use this software, I think it is vital in recruitment and for employees searches as well. Pros It was easy to use and it was very efficient on sending me resumes that were of use. Not too many spam resumes, seems like they investigate to some degree to make sure they resumes are real people. Cons I don't really like to see that someone read my resume, it feels like to many messages coming through during the day, I would only want to receive messages from employers on their app to set up interviews and I do not see that option yet. Review Source Ankit S. Business Development Manager Staffing and Recruiting Used the software for: 2+ years ### "User-friendly and very easy to use recruiting automated tool" November 19, 2022 4.0 Pros My search needs are catered to by Zip Recruiter. Only positions that match your search parameters are displayed to you. They provide you with valuable information about how well your qualifications fit the position you are looking for. This tool, which is easy to use and comprehend, has greatly helped me in improving my resume and learn what makes a good one. Cons The negative is that it is not available in every country; otherwise, I find it incredibly useful. Finding the information you need to contact possible future employers might be tough. The amount of time it takes for a recruiter to contact you after you apply for a job. Review Source VR Verified Reviewer Freelancer Marketing and Advertising Used the software for: 2+ years ### "I have no regret using ZipRecruiter" March 1, 2022 5.0 It's simple to use, and the customer service is excellent. I also like how simple it is to access the portal. The website features a one-of-a-kind dashboard that makes it simple to keep track of all positions I applied for. I like how I get notifications when someone looks at my resume and how many times they look at it. Pros Ziprecruiter has given me to many good-paying jobs out there that I can do from the comfort of my own home, and for the price, it is the best option available. ZipRecruiter is one of the most effective job posting websites. When it comes to job postings, it gives you access to hundreds of customizable templates that make it simple to write the position's details, such as the job description. Cons I haven't found anything I don't like about the application. It saves me time and is simple to operate. Except for a few outdated profiles I come across sometimes. Review Source DB Dipttiman B. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Review after using 1 year." December 1, 2022 4.0 Just go for this software as it has multiple uses and it won't make you repent. Pros Features like- Huge database, tracking and managing interview activities, resume parsing, etc are some of the useful features of this software. Cons Sometimes the notification and alerts distract me from the work and that hampers me. Review Source VR Verified Reviewer Medical Assistant Medical Practice Used the software for: 2+ years ### "Among the best!" September 6, 2020 5.0 Over all, I have benefited from using ZipRecruiter and it is easy to use. Navigation between pages is smooth and easy to navigate. I Have gotten many job contacts using this software. Pros This software is very easy to use. It works pretty good with other apps on my device and it has helpful features such as notifications of when and how many times your resume was looked at by a potential employer, I really like the messaging center too, which enables employers to communicate with me. My favorite thing is the notifications. I am informed of every step... submission, receiving, 1st 2nd & 3rd viewing, and interview contact. This is helpful because your are aware of where your application is in the process so your not just sending out a resume into the abyss and then left to wonder what is happening with it, was it even looked at. Cons I would like to see more integration with other applications, such as the ability to pull your resume from zip recruiter to apply for positions on other job sites and not just zip recruiter. Also I would like to be able to save my zip recruiter resume on my computer for use outside of zip recruiter. Indeed does a good job with this. Review Source Response from ZipRecruiter September 15, 2020 Thanks so much for your extensive feedback! As always, we wish you the very best of luck with your search. --TC IN Isaiah N. Digital sales manager Accounting Used the software for: 1-2 years ### "The ziprecruiter review " October 23, 2023 5.0 I have successfully recruited alot of candidates with this platform so i can totally recommend it. Pros It makes it easy for candidates to get job opportunities online and reduce unemployment at the same time. Cons There is no way to pause listings and have to close job completely Review Source Tina R. Assistant Store Manager 1 Retail Used the software for: 2+ years ### "Hiring made easy" June 17, 2021 5.0 This software makes creating a job description simple and searching through applicants takes no time at all compared to paper applications. Pros This software is very user-friendly and allows the hunt for qualified applicants much easier and allows time to be used in other areas. Cons The only downside is that for whatever reason we never received a lot of applicants through it. I am not sure if it is because they are not widely used or if there are just not many interested in the positions available. Review Source CH Cindy H. Human Resources Security and Investigations Used the software for: 2+ years ### "Zip Recruiter" June 17, 2023 5.0 My overall experience with ZipRecruiter is very pleasant. Pros The pros about ZipRecruiter is that for the Security Guard industry there are a ton of applicants. Zip Recruiter has a large pool of candidates in NYC to choose from. The resumes are easy to download as is using every other feature in this site. Cons I do not have any cons from my use of ZipRecruiter as a human resource administrator. Review Source VR Verified Reviewer Self Employed Religious Institutions Used the software for: Less than 6 months ### "ZipRecruiter and me" March 7, 2022 3.0 This is a process that will take so, time to analyze by how many recruits ZipRecruiter, attracts to the company. Pros The list of partial new applicants is great; however, it will be great again if the algorithm reaches the right zip code area. The self-populated area merges where each candidate's name does not have to be put in individually for similar information about the company. Cons The mail merge is difficult when it comes to add a person name you have to manual put each person name in it Review Source Ashley D. President Architecture & Planning Used the software for: Less than 6 months ### "It was alright well usable and a little bit handy." November 15, 2022 5.0 Pros What I liked most about the ziprecruiter app was the ideal and the layout or or pretty much the overall purpose of the creation of the app. Cons I did not like but the software and the zipper critter app had multiple malfunctions and lags as well as glitches. Review Source IP Ian P. Head of Channel Sales Security and Investigations Used the software for: 1-2 years ### "Need good people for your company? ZipRecruiter is the BEST of the BEST" November 6, 2019 5.0 My overall experience with ZipRecruiter has been nothing short of outstanding. Our company has acquired 4 new software developers and 2 new sales members have been added to my team, all through ZipRecruiter! All 6 of these new employees have been crucial to the growth of our business. For that reason alone, ZipRecruiter has more than paid for itself and made our company a tremendous amount of revenue through new service and product offerings, as well as additional, qualified people to sell these new products. If you want to build a high quality team or expand your business, there is absolutely NO better tool than ZipRecruiter. Pros What I liked the most about ZipRecruiter was the ease of use and automation....and the results! We implemented ZipRecruiter at my company, and the process was extremely easy! Setting up our Employer account was absolutely no hassle, and their customer support was extremely quick to respond, professional, and helpful when we had some questions about our account. Additionally, it automatically scanned resumes to bring us the most qualified people for our new software development branch of business. We ended up hiring FOUR new software developers that have made it possible for our company to expand into the SaaS industry. It's been an awesome team building tool for us. Cons What I liked least about the software (which isn't a big deal) was their Employer Resource center didn't always work. Sometimes, we didn't want to go through the process of contacting customer service, so we wanted to access the employer resource center in their Support portal to find answers to questions for ourselves. Unfortunately, this page wouldn't load 30% of the time, so this meant delays in getting answers and requiring us to get on the phone to support. This was slightly frustrating a few times, but the performance of the software itself was outstanding and outweighed this minor nuisance. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing ZipRecruiter We chose ZipRecruiter because it had a more intuitive resume search feature, as well as higher reviews. I also spoke to a salesperson that was outstanding at what they did. They sold me on this tool, and the results honestly exceeded my expectations. It has been great, and we plan on continuing use of our ZipRecruiter account. Review Source Response from ZipRecruiter November 8, 2019 Morning Ian, What an awesome review thank you so much! We are always happy to hear when ZipRecruiter works out so well for someone, couldn't ask for anything better. Tier ll Support Sherry F. Business Intelligence Analyst Human Resources Used the software for: 2+ years ### "Good, but could be better! " June 27, 2018 4.0 I like this software, but it could be and needs to be so much better. I get prospective job listings, but then those same jobs are also listed on all the other job boards too. Pros The 1-click apply is a nice feature. I love that there is an app for the phone available. ZipRecruiter has teamed up with Google and ADP to allow the best possible results for job seekers and those needed to hire. Cons Suggested jobs show jobs that (in job title) list keywords that do not exist in my resume (example: engineer). Jobs dismissed previously return when you search again. There should be an option to exclude jobs previously dismissed. Jobs I have already applied appear in suggested jobs, and it is not until I click on "1-click apply" that I then see "You have applied". There should be a feature to "tag" the jobs you have applied 1) at the company website or 2) from another job board (LinkedIn, indeed, etc,...). I do not want to be applying to the same role from multiple jobs, and most companies and/or recruiters post everywhere. On the mobile app (android), the jobs without the 1-click apply have issues loading the job description. I would like to be able to review the description, and then save the jobs I am interested in for when I can get to my computer and apply. Review Source Shanice P. Customer Service Representative Telecommunications Used the software for: 6-12 months ### "Could be better" April 24, 2022 5.0 It was okay they had some great offers for employment the website is fairly easy to use and navigate. Pros The job matching wear pretty accurate it and the communication between candidates and employers is good. Cons The fact that it's so many spam links on the actually job ad Itself is annoying but they are quick at removing the reported links. Review Source Kristen C. Society Curator Writing and Editing Used the software for: Less than 6 months ### "Great for applicants and businesses alike!" January 28, 2021 5.0 I've used ZipRecruiter both as a job applicant and the operator of a small business looking to hire workers, and I had positive experiences on both ends. As an applicant, it was easier to use than most job sites, and I actually felt as if I was getting recommended to relevant jobs, rather than just being another number in the system. It's also far more user-friendly and less susceptible to spam/scams than, say, Craigslist. As a small business operator, this was great for finding relevant workers whose background I could actually see, rather than just receiving an anonymous email from someone who may or may not be qualified for the job. It was easy to find qualified candidates, and I didn't have to sort through hundreds of people to find the right one. Pros I love the user interface, and how easy it is to navigate both for job seekers and businesses. I appreciate that everything is categorized by job title, location, salary, etc., which makes it easy to find what you're looking for. As a business owner, it's nice to have multiple pricing plans based on your needs, and they're not too expensive considering the service you get. Cons I can't really think of anything I didn't care for about ZipRecruiter. I suppose I could complain that they're not a free service, but for the results and convenience you're getting, it's worth the relatively low price they charge. I mean, if you want a free product and don't care about wasting your time sorting through unqualified applicants, there's always Craigslist... Reason for choosing ZipRecruiter I didn't like their website or pricing structure as much, and they just didn't seem to match up to the quality of ZipRecruiter. Review Source Response from ZipRecruiter February 8, 2021 Thank you for your detailed review, Kristen. We appreciate your feedback. ~DW VR Verified Reviewer Office Manager Hospital & Health Care Used the software for: 6-12 months ### "For so much more than just hiring. " May 14, 2020 4.0 To start, nothing beats having a software turn out to be both easy and fun to learn, so when I came across ZipRecruiter as being a potential option for reaching candidates for open positions within the company I had to try it out. The entire process went as smoothly as you could imagine, with every step laid out with an incredible amount of detail and explanation to back it up. I was a bit nervous at first due to my lack of previous experience with hiring softwares, but that didn’t end up mattering at all because once I started to get into the groove of inputting all of the information into our company’s very first job posting, it felt as if I had known how to operate this program all along. I can’t begin to explain what a relief that was for me after having dabbled with other programs of the category and failing miserably at creating what the owner was looking for. I check in on our company account every day to see who has applied to open positions, which is another feature they have made to be easy enough for the newest of users to learn in no time at all. Pros The best part of the software was how well it does with introducing you to the way it works and takes you through each step of the process so nothing gets left to your imagination. They send updates and notifications to your email inbox that direct you to leads matching the criteria you input into your search. Cons I honestly feel as though it would be wrong to say that I have found something about this software that hasn’t hit the mark for me, because every time I have used it I have grown more fond of it and all that it does for me and for the company I work for. Review Source Response from ZipRecruiter May 19, 2020 We so very much appreciate your valuable feedback! Thank you for being a dedicated ZipRecruiter user. We're always here and happy to help! --TC TS Teri S. Accounts Payable Logistics and Supply Chain Used the software for: 1-2 years ### "All in one hiring platform" March 23, 2022 5.0 Having all my job postings in one place keeps me focused on finding excellent candidates. Pros Easy to navigate the system. All your postings are highly visible and easy to manage. It prompts the applicants to enter pertinent information on determining factors. I like the alerts that you can receive that you have applicants. Allows you to activate and deactivate you job openings to fit your needs. Allows you to have a free trial to see if it fits your hiring needs. Cons I haven't found any issues with the software at this time. Review Source DD Daniel D. Store Manager Retail Used the software for: 2+ years ### "Zip Recruiter tool" December 8, 2021 5.0 The major problem this program is solving is time. It receives a lot of activity with relevant applicants, Zip recruiter sorts them and lets me see the relevant ones, which saves me time. Pros This software is very visible to the public. We get more applications from Zip Recruiter than any other. Cons I haven't found any thing about the application that I do not like. It saves me time and is easy to use. What more can I ask. Switched from [isolved Talent Acquisition](https://www.capterra.com/p/119957/ApplicantPRO/) Swithced because Zip Recruiter is way more visible and provides screening that the others don't. Review Source VR Verified Reviewer Business Development Associate Staffing and Recruiting Used the software for: 2+ years ### "ZipRecruiter Rules" October 31, 2019 4.0 Our ads generally get the best candidates that apply, but sometimes the system should filter those candidates that don't have the experience we're looking for. Pros The candidates are able to contact us directly through the site. We can make our ads stand out more, to get the right candidate. Cons The software doesn't make the candidate attach their resume. Sometimes we can't get a good feel of the candidate's overall experience because we receive a one line statement. Review Source Response from ZipRecruiter November 13, 2019 Hello, Thank you for submitting this review, your feedback is very important to us! We are happy to hear that the website was easy for you to use and you are enjoying the ability to communicate with the job seekers on the account. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to filter out those who do not meet your standards. There is a skills section within the job ad which has a matching technology and this field is a very important part of the process, my recommendation would be to add very specific skill words that match the job title so the algorithm will work in your favor. We would be happy to go over these skill words with you and make recommendations on which words will be a better fit for your ad. We can be reached by phone at 877-252-1062, chat or email at support@ziprecruiter.com Leticia, Tier III Support Customer Success Team VR Verified Reviewer Owner Arts and Crafts Used the software for: 1-2 years ### "An Endless, Ill-Equipped Search" September 8, 2018 3.0 Pros I liked the overall idea of ZipRecruiter. It was supposed to make my job search easier, more efficient, and that's exactly what I wanted. Cons It did not make the search easier at all. Between emailed job lists that had nothing to do with my field and clicking on job titles that lead to another job search site, where I had to click at least once more (sometimes twice) to get to the company's application page, I was left frustrated and without any new, applicable leads for new jobs. I even reached out to complain about the results I was getting with my searches, but Review Source Response from ZipRecruiter September 13, 2018 Thank you for providing us with your valuable feedback. We at ZipRecruiter take great pride in our role in bringing job seekers and employers together. Employers are able to share their job postings on the 100+ job boards we're partnered with. Looking for a job can be tedious and at times, frustrating. The last thing we would want to do is contributed negatively in your search. We want you to be able to find gainful employment! Your job alerts and suggestions are based on your profile activity as well as the selections you have set up within the 'Alerts' tab of your account. We certainly understand that these may not always be a perfect match. We do our best to match you up with jobs that we think you would be a good fit for. Should we ever have the pleasure to assist you again in the future, please feel welcome to email our dedicated customer care team at support@ziprecruiter.com. We wish you the very best of luck on your job search. Kind Regards, Tier II Support Chelsea H. HR Assitant Hospitality Used the software for: 6-12 months ### "I love ZipRecruiter! " December 14, 2019 5.0 Overall, I love ZipRecruiter! The interface is extremely easy to use and appealing, everyones profile is very customizable, it's really easy and time effective when it comes to applying for jobs, and there's a vast range of positions listed. I've gotten multiple jobs through ZipRecruiter and I will most definitely continue to use them! Pros I love that you can customize your profile by adding things like references, desired salary, a photograph, achievements, etc. It's also really easy to use and the layout is very appealing. Nothing confusing about it! It's also soooo easy to apply to jobs with many of the applications being a "1-Click Apply". It can be so time consuming filling out applications with the same information every time, so I really appreciate that you don't have to do that with ZipRecruiter. It allows me to apply for more jobs in a shorter amount of time. Cons I think it's really cool that they have a "Suggested Jobs" tab, BUT the suggested jobs are sometimes not relevant. I've gotten job suggestions for positions that I'm not even close to qualified for. Review Source Response from ZipRecruiter December 19, 2019 Hi Chelsea, Thanks for taking the time to review ZipRecruiter. We love to hear that you found our platform and the features we offer helpful and easy to use! We greatly appreciate you using us whenever you are looking for employment! If you need anything else, please reach out to our Customer Success team at support@ziprecruiter.com. Kind Regards, Andrew Tier II Support Joseph G. Manager Market Research Used the software for: 6-12 months ### "Mediocre Job Search Platform" October 23, 2021 3.0 It is a resource for HR but not an optimal software. We choose Indeed.com for much better results. Pros It does have a wide variety of users, many just spam or unresponsive accounts. Cons Many unresponsive accounts, we have wasted many HR hours following up with either spam or fake accounts. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.