# Page 2 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ZipRecruiter the right Applicant Tracking solution for you? Explore 10916 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10916) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ZipRecruiter ## Showing most helpful reviews Showing 26-50 of 10916 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Amber S. Business Admin Business Supplies and Equipment Used the software for: 1-2 years ### "ZipRecruiter Experience " September 22, 2025 5.0 ZipRecruiter helped me to find an internship at the time, and it also helped me to get a couple interviews with other companies. It is a great tool to utilize for someone who is job hunting. On the other hand as I had mentioned, it is also a great platform for organizations to use when needing to post available job listings within their companies. Pros ZipRecruiter is a site I have recommended to many family and friends who were looking for jobs. It was the main job connection site I had used when I was looking for internships before working in my now full time job. It was very easy to upload your resume and filter out for specific jobs that matched what you were looking for in a specific field of work within the site. It was also very easy for me to upload opening job descriptions that we were looking to fulfill within my organization. Cons The amount of emails I received from ZipRecruiter became overwhelming. While I appreciated the ones that matched the description of the type of employment I was looking for, I felt some of them did not tie to the correct area of what I would want to apply for. Review Source Carol B. Zip Recruiter is a great option for job recruiters Staffing and Recruiting Used the software for: 1-2 years ### "Zip Recruiter is a good option when searching for candidates" December 17, 2025 4.0 My overall experience is that it is a good tool when searching for candidates because their pool is very extensive. Pros Zip Recruiter has a large variety of resumes to search through and new ones are uploaded daily. They advertise on many social media outlets which helps to engage good candidates Cons I feel that even when I use the filters resumes imported don't include the best matches. The filters should have more options to narrow down best applicants. Review Source Sean P. Certified Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Extremely disappointed with Ziprecruiter" January 8, 2026 1.0 After the first billing cycle, I believed I had canceled the service, yet charges continued for several cycles (5 in total). While I accept responsibility for not catching this sooner, ZipRecruiter refused to refund the most recent charge simply because I viewed two candidates—even though I have not been on their platform for months. For the price, the results and customer support did not meet expectations. Indeed has provided significantly better engagement at a much lower cost. I would not recommend ZipRecruiter to other business owners. Pros ZipRecruiter was easy to set up and get job listed quickly. Beyond that, not the best resource for gym owners. Cons Extremely disappointed with ZipRecruiter. As a business gym owner, the return on investment was very poor. Over two months, the platform produced only nine candidates despite the premium cost. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Way more volume of candidate touch points. Also, easier to communicate with using their messaging platform. Review Source CA Christopher A. Commercial Director Glass, Ceramics & Concrete Used the software for: 2+ years ### "Developing our business sales team." March 26, 2026 4.0 To create a powerful sales team that is aggressive is my ultimate goal as a Commercial Director. I apply this to speed up our hiring process and screen resumes. It offers unbelievable potential in talent search, yet the very process of onboarding and employee management in the long term demands a completely new software solution. Pros The convenience in terms of the recruitment process is unbelievable and within no time we are able to get skilled B2B sales persons in our new ceramic and concrete divisions with automated email communication. Cons Its violent subscription rates do not give good value to a mid-size, 50-people manufacturer, and the customer service is not always helpful when we require customization of the system to do a niche glass industry job posting or built in personnel management software. Review Source Kristl K. Sr Customer Support Representative Insurance Used the software for: 2+ years ### "ZipRecruiter" January 24, 2026 4.0 Cuts my time in half with their easy apply option. Although they send to much email it overall is a great place to visit if you're looking for a job. Pros There is a good variety of jobs. Let's me save my resume to the platform so that I can quickly and easily apply for a job with my qualifications and submit my resume. It comes with filter so I can narrow down specific the job or field I am looking for. Cons They send way to much email. My email gets flooded. I spend a lot of time deleting all their email and it seems like it never end Review Source LK Lexi K. HR Admin Airlines/Aviation Used the software for: 2+ years ### "User friendly" March 30, 2026 5.0 I like this recruiting software the best out of all the common ones. Its the most user friendly in my opinion Pros I use this website the most out of all the popular ones. Ive had the most success on here. Will continue to use. Cons No cons. super user friendly. candidates easy accessible and easy to reach out to. I recommend...... Review Source JL Jeff L. Artist Arts and Crafts Used the software for: 2+ years ### "It's okay and quick, but not always helpful" May 12, 2025 3.0 It is much like Glassdoor and Indeed. It makes it easy to find candidates; however, it does not filter candidates very well. Pros It is easy to use. The talk through features are okay. It is also similar to other job platforms, so the learning curve is short. Cons Does not require very specific information. Requiring specific information would get better candidates. As a candidate, I would like to have mulitiple resumes available to choose from . Review Source LW Levin W. Cashier Food & Beverages Used the software for: 6-12 months ### "Job search app " March 8, 2026 5.0 Overall experience of zip I love how you can customize things on there and customer support is great Pros like ZipRecruiter because it makes finding jobs easier It shows me job recommendations that match my skills and allows me to apply quickly with just one click I also like that it sends alerts when new jobs are posted and lets employers find my resume This makes the job search faster and more convenient Cons One thing I dislike about ZipRecruiter is that it sometimes sends too many job alerts and emails Some job recommendations do not match my skills or location and occasionally job listings may be outdated or low quality Also when I apply for jobs there is no guarantee that employers will respond Review Source AM Ami M. General Manager Construction Used the software for: 2+ years ### "Ziprecruiter is our preferred platform" March 7, 2025 5.0 Overall we are very pleased with the platform in terms of functionality and features as well as the quality of applicants. We have retained majy of the employees weve hired using this solution. We also find the cost to be well within an acceptable range for the full host of features. Pros This our preferrd platform for placing job advertisments, contacting and communicating with potential employees and for tracking applicants during the hiring process. We also use indeed regularly, but find that we have better luck hiring for skilled trades and field staff with this platform. Cons We wish the platform had a built in skills testing feature like Indeed. We use that often for our office and management personal and find it usefull in establishing a baseline for skillsets. Currently, we just advertise those positons more frequently using Indeed but we would prefer ziprecruiter to be our one stop shop. Review Source NT Nijah T. THERAPIST Individual & Family Services Used the software for: 1-2 years ### "ZipRecruiter review" December 10, 2025 4.0 My overall experience was challenging as it is difficult to search for jobs that are available. Also some job postings are old but still on the website. Pros I like that you can see which jobs you applied to and which employers are interested in you based on work experience, history and qualifications. Cons I dislike that there is not alot of job options to apply for which make the job search more dfifficult. Review Source Stenie O. People Care and Coordinator Director Non-Profit Organization Management Used the software for: I used a free trial ### "Online Marketplace To Connect Job Seekers and Businesses." February 17, 2026 5.0 ZipRecruiter overall experienced was amazing. A great platform for job seekers and easy to navigate. Pros Zip Recruiter is easy to navigate, easy to use and they have a great customer support services and after services. It offers a place to post jobs and to look for job, hence making the recruitment process rather smooth. Email communication makes it easy to communicate but also to save old communication. Definitely value for money. Cons There are many AI platform where one can search for a job, or recruit, ZipRecruiter competitive. N/A. Review Source Stephanie M. Administration Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy Candidate Search" March 27, 2026 5.0 Pros I love the ease of use of this platform. I love how all options are easy to view and select. I love how easy it is to manage postings, messaging, and candidates. Cons The only thing I don't like about it is the amount of scams and fake people that message, otherwise it works perfectly. Review Source SE Sawyer E. Recruiter Chemicals Used the software for: 6-12 months ### "Zip Recruiter Review" January 19, 2026 5.0 Pros ZipRecruiter links directly with our ATS making candidate traction grow more and more! We have had nothing but positive experiences with the platform Cons There has not been anything I have run into that I have not liked. It has been all positive interactions. Review Source LR Lisa R. Office manager Utilities Used the software for: 2+ years ### "ZipRecruiter review" February 12, 2026 5.0 We have hired almost all of our employees from ZipReqcruiter. It has made our hiring process much easier! Pros It allows us to ask the right questions up front to help get the qualified employees we need. You can post your job and leave it there, as we are always hiring as our company grows. Cons I don't have any issues at this time, I can't think of anything negative. I like ZipRecruiter. Worth it to use. Review Source JG Julia G. Assistant Community Manager Real Estate Used the software for: 1-2 years ### "A Great Way to Keep Track of Job Postings and Applicants" June 16, 2025 5.0 It has been a positive experience. I have enjoyed having all of my postings in one place at my fingertips. It makes it easy to keep track of all of them. Pros I like the ease of use of ZipRecruiter. It makes it easy to post and track jobs and applicants. It is helpful in hiring for my company. Cons I have had a positive experience overall. There has not really been much in the way of a downside with ZipRecruiter. Review Source VR Verified Reviewer Product owner Information Technology and Services Used the software for: 1-2 years ### "Smart Matching and Wide Reach with Premium Pricing" February 27, 2026 4.0 Overall, experience with ZipRecruiter has been positive, especially in terms of reach and automation Pros distribution to 100+ job boards and single, easy -to‑use dashboard for applicant makes it efficient Cons Pricing and plans can feel opaque and expensive, especially since there are no resumedatabase access Review Source BB Bridget B. Director Child Day Care Services Used the software for: I used a free trial ### "Easy to Use, But Costly for Small Budgets" December 8, 2025 4.0 My experience with ZipRecruiter was positive overall—the platform is effective and simple to navigate. However, with a larger advertising budget, I would have been more likely to continue using it consistently. Pros ZipRecruiter makes posting jobs straightforward, and the employment management tools are intuitive. The platform’s user-friendly design helped streamline the recruitment process. Cons For a small business, the posting costs didn’t feel like the best value. Budget limitations made it difficult to continue using the service long-term. Review Source RR Riley R. Legal Project Analyst Legal Services Used the software for: 2+ years ### "Zip Recruiter Review " February 28, 2026 5.0 It helped me find candidates quickly and made the hiring process easier. It wasn’t perfect, but it worked well for what I needed. It was very easy to manage. Pros The dashboard was straightforward, and I liked being able to quickly browse applicants and see matches without feeling overwhelmed. I’m able to contact customer service quickly for bugs. Cons It was a little expensive. I also got a lot of applications that weren’t a good fit for the job, so I had to spend extra time sorting through them. I was not able to go through all of my email notifications. Review Source JB Jennifer B. Owner Retail Used the software for: 1-2 years ### "Loved it loved it" May 17, 2025 5.0 Overall experience is great i have used for years and it seems to get better and better every time it upgrades Pros Loved the lay out and easy to navigate loved the way it list the job openings it such a easy platform Cons Really nothing evertyhing about this app is great it so easy to use love every feature i would recommend Review Source VH Victoria H. HR Director Insurance Used the software for: 2+ years ### "Great ATS to use" November 17, 2025 5.0 Good overall, I believe it is a good tool to feed to other sites. I like the system is well known as well and many candidates use it. Pros That it flows to all job posting pages and sends notices to the applicants of all job postings available for the role they are hiring for. Cons Not really anything, I think it is a good system. I know it is hard for the ad to go away once the job is filled. Review Source jC jessica C. Customer Service Rep Writing and Editing Used the software for: 6-12 months ### "Good site for recruiters" January 22, 2026 5.0 Legitimate a well based established tool for hiring and job searching. User friendly easy post jobs and manage candidates. Pros easy to use simple interface easy resume uploas and app tracking. good matches with relevant jobs leading to interviews and offers. Cons the cost can be expensive for small businesses. High volume can mean sifting through many irrelevant resumes. Review Source KS Kimberly S. Patient Service Representative Hospital & Health Care Used the software for: 1-2 years ### "Employment Seeker" January 9, 2026 5.0 Overall, aside from having to be cautious, my experience is positive as being able to find employment to provide for my family is a must and ziprecruiter does just that, helps you to find employment with your shift preferences. Pros What I like most about ziprecruiter is the ability to search for employment within a certain area. I like to be able to put my preferences and this is perfect for that! Cons What I dislike is, at first, it was hard to understand how it worked. You still need to be careful for those fake ads. Review Source DS Dani S. HR Hospital & Health Care Used the software for: Less than 6 months ### "Love ZipRecruiter " December 9, 2025 5.0 My overall experience using ZipRecruiter has been great so far. It's been so helpful with finding new staff. The customer service is amazing, \[sensitive content hidden\] is great and always answers all my questions timely. I love Zip Pros What I like most about ZipRecruiter is how many options it gives you to reach candidates. I love the ZipIntro session options because it's so fast and easy. And I also love the Invite to Apply option and how fast it will refresh with new candidates. Cons The only thing I don't like on ZipRecruiter is the location range is just a large bubble, it should be more customizable. It would be nice to type in specific town areas and have those come up rather than so far away like 100+ miles Review Source RH Rachel H. Recruiter Human Resources Used the software for: 2+ years ### "ZipRecruiter Review" May 5, 2025 3.0 Pros Creating the job openings was fairly simple and managing them was also user friendly. Cons We did not get the right traction we needed for the amount of openings we had. Review Source VR Verified Reviewer attorney Law Practice Used the software for: Less than 6 months ### "Great recruiting tool" August 23, 2025 4.0 Have used as a recruiting tool including posting jobs, receiving applicant resumes, and communication with prospective candidates Pros I like the ease of use and the ability for it to do what you need it to do when you need it to. It allows for easy email communication as well Cons I think that the customer support can be hit or miss which isn't helpful. Also there is some quality control questions. 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