# ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10919 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10919) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ZipRecruiter Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews LW Levin W CashierFood & Beverages, 51 - 200 employeesUsed the software for: 6-12 months. “like ZipRecruiter because it makes finding jobs easier It shows me job recommendations that match my skills and allows me to apply quickly with just one click I also like that it sends alerts when new jobs are posted and lets employers find my resume This makes the job search faster and more convenient“ March 8, 2026 CS Cassidy S HR ADMINUtilities, 11 - 50 employeesUsed the software for: More than 2 years. “I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or Water Damage technicians and all I get is applications from waitresses, pizza makers, retail but no one with relevant hands on experience like HVAC, Plumbing, Construction, Contractor, Landscaping, Handyman etc.“ September 25, 2025 RM RJ M Safety ManagerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: 1-2 years. “ZipRecruiter allows us to reach a wide array of potential employees and makes it easy to convey match our needs with theirs“ January 7, 2026 TL Tavoni L Laundry and Linen AideHospitality, 2 - 10 employeesUsed the software for: 1-2 years. “Zip recruiter doesn't always have the best job matches and you have to go through a lot steps just to apply for a job through their website.“ November 30, 2025 MH Mark H Operations ManagerEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “ZipRecruiter is one of the employment websites that are company has used for looking for new employees and it streamlines some of the process for employers looking to hire.“ May 12, 2025 NT Nijah T THERAPISTIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “I dislike that there is not alot of job options to apply for which make the job search more dfifficult.“ December 10, 2025 Julia N Administrative ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “ZipRecruiter allowed us to post about current job openings and find candidates that wanted to apply that matched our job description and expertise.“ August 4, 2025 Carol B Zip Recruiter is a great option for job recruitersStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “I feel that even when I use the filters resumes imported don't include the best matches.“ December 17, 2025 ## Showing most helpful reviews Showing 1-25 of 10919 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sherrie G. President, Owner Retail Used the software for: 2+ years ### "ZipRecruiter is Fantastic for Job Seekers" July 30, 2025 5.0 Overall, ZipRecruiter is a good source for job searching. As an HR professional, I have obtained valuable information regarding trending marketing, benefits, and overall compensation in the Atlanta region. Pros Email communications, ease of use, recruitment processes and fantastic job leads. I enjoy receiving emails comparing my skills and experience to those of the Job Description, letting me know if I would be a good fit early on. Cons Some positions are not vetted properly and scam artists manage to infiltrate leading to security issues, or a waste of time thinking it was a good job opportunity before identifying JD as a scam. Switched from [Monster+](https://www.capterra.com/p/48951/Monster-TMS/) Monster.com was not providing the skillset I sought for my open positions. As a job seeker, I had very little success in finding positions with my own skillset or compensation desired. Review Source CG Claire G. Executive Administrator Marketing and Advertising Used the software for: 2+ years ### "Efficient sourcing with a big reach" March 24, 2025 5.0 Overall my experience with ZipRecruiter has been positive. It’s a great platform for reaching a large audience quickly, and it’s especially useful when you need to fill a role fast or increase applicant volume. It may require more screening times then other niche platforms the visibility and automation make it an incredible tool in my recruitment toolbox. Pros What I liked most about ZipRecruiter was its wide distribution of the posting. It publishes your listing to multiple job boards with helps more people see the post without extra effort on my part. The candidate matching is also another great bonus as it sends me potential matches that best align with my post, saving me time. The platform is also very easy to navigate and makes it simple to track candidates in your pipeline also allowing for easy communication. Cons One downside was the volume of unqualified candidates. While it’s great to have a large applicant pool, I did find myself spending a lot of time filtering through resumes. Switched from [CareerBuilder](https://www.capterra.com/p/148657/Talentstream-Recruit/) Ziprecruiter had a better quality of candidate and more bang for your buck. Review Source CL Christy L. Director of Human Resources and Recruitment Education Management Used the software for: 1-2 years ### "Is ZipRecruiter Right for You" March 17, 2026 3.0 Overall, I think ZipRecruiter is a great platform. It is user-friendly and it has a huge job board and social media platforms. Pros ZipRecruiter has a huge platform, and it definitely can streamline the recruiting process, which saves time for me. Cons I have found for what I'm advertising for, which is teachers in early childhood development, I'm getting more applicants from other resources. Review Source NV Nick V. Safety Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "ZipRecruiter helps put our job listings together" January 12, 2026 5.0 Pros ZipRecruiter helps us put together job listings and sort through candidates better than the competition. Cons Not sure how much of this is ZipRecruiter's problem, but the candidate pool is not what it once was and I feel a lot of it is because of the way hiring companies have become dead-ends for applicants Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Because we got more applicants with ZipRecruiter than Indeed Review Source RJ Rebecca J. HR Director Oil & Energy Used the software for: 2+ years ### "HR Director" July 21, 2025 5.0 Plesant and the customer service team was on point which in my eyes can make or break a program like this in the HR function. Pros When you purchase the program and the full suite you typically get a great return on your investment but if you use an abbreviated version it isn't worth it. Cons At first we did the cheaper route and it was not what we needed nor did we have the ability to get the full function. Over all it is very similar to Indeed. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[CareerBuilder](https://www.capterra.com/p/148657/Talentstream-Recruit/) Reason for choosing ZipRecruiter The platform was better and had a better ease to use. Review Source CS Cassidy S. HR ADMIN Utilities Used the software for: 2+ years ### "ZipRecruiter is AMAZING for job seekers and job post exposure but is not without it's flaws!" September 25, 2025 3.0 It is overall easy to use, the customer support seems to be automated but it very helpful and suggests jobs to people based on type of jobs they are looking for which is helpful. Has great exposure for your job posting even weeks later, just needs to take into consideration the persons actual qualifications. Pros I like that it suggests jobs to job seekers. The way ZipRecruiter sends daily emails that compile a list of jobs that not only is tailored to the types of jobs people are looking for (office, warehouse, retail, trades in our case etc.) but also jobs that may have been open awhile not just job posts that are from today etc. Even a week or two into having a job posted on there, I have had candidates reach out saying they say the job suggested to them in their daily email by the virtual job assistant. Indeed has different tiers of "sponsorship" for jobs in which your job post may only be really boosted and suggested when it is fresh. Zip is always promoting your job! The value for your money is obvious with how long your job is getting exposure to the public. Cons Compared to Indeed that takes a candidates resume on file or skills and experience inputted into the site-then suggests jobs to them or let's them know you may be a good fit or you are lacking the qualifications or background for this....ZipRecruiter suggests jobs to people based on jobs they have searched for but may be extremely underqualified for. I have not hired one person in the past 4 years off of ZipRecruiter because I am looking for Plumbers and Drain Cleaners or Water Damage technicians and all I get is applications from waitresses, pizza makers, retail but no one with relevant hands on experience like HVAC, Plumbing, Construction, Contractor, Landscaping, Handyman etc. I don't know if they use an algorithm but if they do it is way off. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Reason for choosing ZipRecruiter I use both because they are opposites when it comes to what they are good for and bad for. Zip is great for exposure and promotion of your job post but Indeed is the one that actually gets you relevant people applying. Review Source ND Nicolaas D. automotive technician Automotive Used the software for: Less than 6 months ### "ziprecruiter gives you fake applicant and/or unqualified ones" September 3, 2025 1.0 terrible wast of time and money. Did not have 1 qualified applicant! looking for automotive tech and get only unqualified applicants.. even called one and he never even heard from ziprecruiter!! go figure Pros no pros! the most unqualified applicants I have EVER received! Ziprecruiter charges no matter what and with no accountability! Cons most unqualified applicants EVER!! they just charge because they can... ask for automotive tech and get applications from fry and walmart employees, from Pool service techs, from sign fabricators, from KFC employee... and the charge is about $800 a month depending on your plan... and I had a premium plan!! BS! This is a data collecting company who uses fake info to lure people in and then charge them as much as they can!! Take my advice use any other site (even indeed did better with their flaws!) Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) just to see if the grass was greener on the other side.. and indeed is (even with their flaws ) better than ziprecruiter with clear pricing and better (more qualified )applicants Review Source Lauren H. Practice Manager Veterinary Used the software for: 1-2 years ### "Zip Recruiter" August 7, 2025 3.0 My overall experience has been positive. As a small business we utilized the Zip Recruiter several times when other ways of finding quality applicants was not effective. Pros Email communication, data management, employee management, ease of use, customer support, recruitment process Cons Overall The biggest con of zip recruiter is the cost. Especially in a small private owned business and hospital. Alternatives considered [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[When I Work](https://www.capterra.com/p/121248/When-I-Work/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing ZipRecruiter We used ZipRecruiter in tandem with other products. Especially when other products were not producing any applicants Review Source MH Mario H. Owner Construction Used the software for: Less than 6 months ### "Not One Viable Candidate" October 30, 2025 3.0 I would not use it again nor would I recommend it to anyone who is an employer. Perhaps it's better for jobseekers? Pros It was easy to use. That's the only thing that I like about it. But I am required to use 100 characters. Cons We did not get a single viable candidate. We were looking for a concrete foreman. The rep changed my deal breaker question from "Do you have a minimum of 5 years experience as a concrete foreman?" to "Do you have a minimum of 5 years experience as a concrete foreman or similar lead role?" Carpenters are NOT concrete foreman. The manager of a Staples is NOT a concrete foreman. The people who responded were completely unqualified. But it appeared we were getting a decent response until you actually looked at who was responding. And I reached out to several people. Much less than what we were allowed because there weren't any viable candidates. Not one response. And we pay well. It was a complete waste of money. No better than Indeed. Which is no good at all. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) We got poor candidates and people did not respond very often Review Source JS Julie S. Owner Hospital & Health Care Used the software for: 1-2 years ### "Okay experience " August 11, 2025 3.0 We have found other platforms that are more suitable for our field and allow us to seek more specialized candidates Pros Allowed us to reach a large pool of applicants; provided a user-friendly platform for posting job openings Cons Unable to reach more specific pool of applicants; received many applications that were irrelevant to the job post Alternatives considered [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) Reason for choosing ZipRecruiter We decided to try something new to reach more potential candidates Review Source CD Chris D. Chief Marketing Officer Hospital & Health Care Used the software for: 2+ years ### "Average recruitment tool." December 20, 2024 3.0 Used it to recruit CNAs, LPNs, RNs, and office staff. Pros Lots of resumes to choose from so there's a good variety of potential candidates. Cons Hard to wade through the applications and sometimes they are from way outside the geo target. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) Looking for a different pool of resumes to choose from. Review Source Ashenafe W. driver Hospitality Used the software for: 2+ years ### "very relevant " October 3, 2025 5.0 so far i have a very good relationship with zip recruiters the first app i checked evry morning to see whats going on for the day Pros it is very easy to use, relevant to my search and scam free, always get notification that relates with my qualification, Cons updates me every day with job relevant to me sometimes some jobs are not closer to my place. that comes a lot email. Review Source AM Ami M. General Manager Construction Used the software for: 2+ years ### "Ziprecruiter is our preferred platform" March 7, 2025 5.0 Overall we are very pleased with the platform in terms of functionality and features as well as the quality of applicants. We have retained majy of the employees weve hired using this solution. We also find the cost to be well within an acceptable range for the full host of features. Pros This our preferrd platform for placing job advertisments, contacting and communicating with potential employees and for tracking applicants during the hiring process. We also use indeed regularly, but find that we have better luck hiring for skilled trades and field staff with this platform. Cons We wish the platform had a built in skills testing feature like Indeed. We use that often for our office and management personal and find it usefull in establishing a baseline for skillsets. Currently, we just advertise those positons more frequently using Indeed but we would prefer ziprecruiter to be our one stop shop. Review Source VH Victoria H. HR Director Insurance Used the software for: 2+ years ### "Great ATS to use" November 17, 2025 5.0 Good overall, I believe it is a good tool to feed to other sites. I like the system is well known as well and many candidates use it. Pros That it flows to all job posting pages and sends notices to the applicants of all job postings available for the role they are hiring for. Cons Not really anything, I think it is a good system. I know it is hard for the ad to go away once the job is filled. Review Source Julia N. Administrative Manager Real Estate Used the software for: 2+ years ### "A good program for new hires" August 4, 2025 4.0 Pros ZipRecruiter allowed us to post about current job openings and find candidates that wanted to apply that matched our job description and expertise. Cons We would get a lot of candidates and inquires of people who weren't necessarily fulled qualified for the position Review Source RH Rachel H. Recruiter Human Resources Used the software for: 2+ years ### "ZipRecruiter Review" May 5, 2025 3.0 Pros Creating the job openings was fairly simple and managing them was also user friendly. Cons We did not get the right traction we needed for the amount of openings we had. Review Source VR Verified Reviewer attorney Law Practice Used the software for: Less than 6 months ### "Great recruiting tool" August 23, 2025 4.0 Have used as a recruiting tool including posting jobs, receiving applicant resumes, and communication with prospective candidates Pros I like the ease of use and the ability for it to do what you need it to do when you need it to. It allows for easy email communication as well Cons I think that the customer support can be hit or miss which isn't helpful. Also there is some quality control questions. Review Source Jackie S. Self-employed Logistics and Supply Chain Used the software for: 6-12 months ### "Easy to Use" May 28, 2025 5.0 My overall experience has been easy and beneficial when looking for a job or even if you would post a job Pros The site is sleek, easy to use, they post alot different job opportunities, its also really easy to update or add your resume. Cons I really liked my experience when looking for job opportunities, so no complaints here. I would definitely use this again. Review Source MS Monquisha S. customer service rep Consumer Services Used the software for: 2+ years ### "The Review" December 15, 2025 5.0 Pros Zip is very easy to use and navigate, the sign up process and loading resumes,setting up emails is easy as well, its free so it doesn't cost anything to use. Cons I don't like it sends your information to so many different other recruiting companies and then you have a much of people calling and messaging you Review Source BW Bailey W. Director of Recruitment Hospital & Health Care Used the software for: 1-2 years ### "Success with ZipRecruiter" May 12, 2025 5.0 Overall ZipRecruiter has been a successful tool for our company. We have found, interviewed and hired extremely reliable candidates using this platform Pros Easy to use! We also like that we were very well inform when we onboarded to have the knowledge on how our job postings worked and how to get the most reach with our postings. Cons From time to time it feels like one post doesn't gain a ton of traction but another will and understanding where we got the most views on a job posting would be a very helpful resource. Review Source KM Kim M. Talent Education Management Used the software for: 6-12 months ### "Ziprecruiter for the win" September 8, 2025 4.0 Ziprecruiter did give me a steady flow of applies and we started getting resumes almost immediately. It was quick and easy and we did surface some great candidates. Pros Using Ziprecruiter made the process smoother than I expected/ It was super quick and it pushed to multiple job boards. Cons It did get applicants that did not match the job description as many platforms do and some were not relevant to what i was looking for. Review Source JH John H. CEO Human Resources Used the software for: 1-2 years ### "Ziprecruiter was worthwhile " March 24, 2025 5.0 It was a very good tool to recruit for my company. Pros Ease of use. It was extremely easy to post positions. Cons Nothing was bad about it particularly, though it lacks a social feature like Linkedin. Review Source SF Sarah F. ED Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to Use" January 31, 2026 5.0 Pros It's straightforward and simple which makes things easy. Automates communication and procesees when we don't have a lot of time. Cons Nothing that I can think of. It's a good tool for us to use to find potential candidates for jobs. Can't beat the value. Review Source KC Kaitlyn C. HR Director Restaurants Used the software for: Less than 6 months ### "Easy to use, a few quirks" May 19, 2025 3.0 Pros It is super easy to use. I like that our job posts got seen by a ton of people without me having to do much. The candidate matches saved me a bunch of time too. Definitely helped cut down on the back and forth. Cons Some of the candidate matches felt random and not at all close to what we were looking for. Also got a lot of unqualified applications, which made it a bit hard to sort through at times. Review Source AR Ajshanique R. Eligibility Screening Service Rep Hospital & Health Care Used the software for: 1-2 years ### "My experience with ZipRecruiter" July 17, 2025 4.0 My overall experience with ZipRecruiter has been good. I don't have any complaints about the software. Pros I have ZipRecruiter to search for a job when I left my manufacturing job of three years. I have recently used it as well. I like how it shows me jobs close to me. Cons I cant really say anything bad about ZipRecruiter. Its set up to help people find jobs and to help employers find great candidates. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.