# improveit 360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about improveit 360 Software - reviews, pricing plans, popular comparisons to other Roofing products and more. Source: https://www.capterra.com/p/130645/improveit-360 --- # improveit 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) improveit 360 ## What is improveit 360? improveit 360 is the top business management system built to help home pros efficiently grow their companies and increase profit. Built on the Salesforce platform, this system was designed by a top remodeler to help you eliminate chaos, lower costs, and boost revenue. Improveit 360 helps you generate and close more deals, track customer relationships, and manage leads, sales, and projects from a central location. With dashboards and reports, you’ll get a 360-degree view for better decision-making. ## What is improveit 360 used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[Construction Management](https://www.capterra.com/construction-management-software/)[Remodeling Estimating](https://www.capterra.com/remodeling-estimating-software/) Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $125 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## improveit 360 alternatives Highest Rated [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (385)](https://www.capterra.com/p/162690/Leap/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 3.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Project Tracking 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish CRM 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Accounting Integration 2.3 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Budget Tracking 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Bid Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison improveit 360 44 features Designs generated in either 2D or 3D format Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Track and manage schedules and meetings via an integrated calendar Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Forecast the cost and resources required to complete a project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize information about customers and previous interactions Alter the layout and content of reports Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Plan, manage, and track the financial activities of an individual or organization Specialized for organizations who focus on residential projects Track and manage inventory levels to maintain proper supply Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Access the system via a mobile application Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Plan and coordinate all the resources, costs and time needed to execute assignments Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Log and record hours worked and costs spent to assist in billing and invoicing Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 3.9 (19) 3.9 Based on 19 reviews ## Pricing Value for money 3.3 (12) Basic $125.00 Per Feature,Per Month Value for money 3.3 (12) 3.3 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Podium](https://www.capterra.com/p/164285/Podium/)[ Five9](https://www.capterra.com/p/132405/Five9/)[ PaySimple](https://www.capterra.com/p/146664/PaySimple/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (17) 3.5 Based on 17 reviews ## User reviews Overall rating 3.7 Based on 19 reviews Filter by rating 5(5) 4(7) 3(4) 2(2) 1(1) Mentioned topic Sorted by most recent Harshada M. bim executive Construction ### "Efficient & Customer Support " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 30, 2023 Pros i like most about improveit 360 is its user friendly software , most helpful in project management, time management, professional growth , appointment scheduling and much more. Cons None of anything but in this software there are some technical issues we faced and also it required more customer supports and also about its price which is so high. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Blair s. Marketing Manager Building Materials ### "Improveit 360 is so so" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 June 8, 2021 Overall, there have been many frustrations. It feels like customer service is lacking, particularly with my account manager. It took me 8 months to get a simple leads by product category report created. If you are going to need assistance with creating reports, be prepared to wait a LONG time to get that executed. I do feel like when we decided to purchase this CRM system, we were made a lot of false promises about capabilities, such as texting. We were told we would be upgraded to i360 lightening and that has still not happened. Pros there are really strong capabilities for reporting. Cons customer service. I often email my account manager and never hear back. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Brian L. Sales Manager Construction ### "Major Southeast Home Improvement Company" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 28, 2021 The support team is wonderful. They are prompt and most of the time can get problems or challenges resolved in a very short timeframe. Pros The fact that it was designed for contractors in the home improvement industry and has taken many of the factors that are critical to our business into account when designing it makes it very robust and able to work well. Cons It is overbuilt and doesn't allow the average user to really understand what is going on. The software requires someone with the knowledge of the business from start to finish as well as someone who has a knowledge of the technology driving it. Essentially it puts the GM or Owner in a position to drive and manage the CRM which is really inefficient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danny B. Office Admin Construction ### "Improveit 360 REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2021 Very satisfied Pros Easy to use, and very helpful in managing several projects. Cons Creating reports and solving some technical issues can be difficult at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brittnay A. Production Coordinator Construction ### "i360 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2021 Overall the experience has been great. It's been great to continue to learn and grow. \[SENSITIVE CONTENT HIDDEN\] have been such a huge help with everything we've needed. Pros I like the ability to customize the software to best fit our needs Cons There are many glitches that take place but it has seemed to get better over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Greg T. Operations Manager Construction ### "Nice and Solid" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 27, 2021 Our use has always been positive. The product can be configured and integrated with many systems and Pros Project Management, Integrations and support Cons Documents needed to be under 5G. We had lots of vendor catalogs that just won't fit Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP GREGORY P. Systems and Network Administrator Construction ### "A must have for the home improvement company, i360 organizes every aspect of your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2021 Pros Everyone has heard of Salesforce, as it is the biggest CRM in the arena and still growing. Improveit 360 is built on Salesforce so it has all the powerful features that come with, and much much more. They really thought of everything when designing the product for the residential home improvement space. If for some reason you don't have a feature or field that you require, you simply create it with the highly customizable tools of Salesforce. Our company couldn't survive without it! Cons There is a learning curve you need to wrestle with before you really understand how the entire structure of the data works. If you aren't used to object-based data and relational data you might have a hard time getting the hang of the importance of how the topology was designed. Fortunately there are massive sections of help documentation and more Youtube videos than you can ever watch on the subject. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Joseph A. Director of Sales Construction ### "Great front end but lacking in the backend" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 29, 2020 The customer service started out world class and completely went the other direction as they grew. Pros The calendar, scheduling, rehash functionality were terrific Cons You could not write off charges for financing fees. If we had a 10k sale and a 5.5% dealer fee, we would have to change the total sale amount which causes a host of issues. Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Craig B. Sales Manager Construction ### "ImproveIt 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 7, 2020 It did help us to automate our processes, but in the end, the user interface was too scattered and unorganized for our staff to use effectively. Pros Very many options to customize the product to fit your industry needs. We like how it forced our sales staff to keep following up with the prospect. Cons Not easy to figure out how to customize the product. The process was very aggrevating and difficult to achieve exactly what we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW jason W. President Construction ### "Simple Implementation Gone Wrong" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 October 28, 2019 Coming from another cloud-based CRM, it was supposed to be an easy transition, however, we could only move one email and two phone numbers per contact and lost the tags for the phone number (Home, office, cell, husband's cell, etc). The delays mounted and I had to pay my monthly fees while we waited on implementation. When they finally said "we can't do this" I was deep in the hole. My sales rep and his manager left the company and the relationship just fell apart as no one took ownership of my problem. After several years, I was able to be made whole for the money we committed to the implementation. We have plenty of colleagues that use the I360 platform and have had great results. There is a new sales team in place at I360 and I've been told they've fixed their conversion issues. Because they eventually did the right thing, I would consider trying it again but I've learned a lot from this experience. Pros In theory, the system should allow one to grow their business. Many easy tie ins to 3rd party software solutions and features. System is based on Safeforce. It should have been an easy transition coming from another cloud based CRM (now a sister company of I360). Cons It never worked for us. We had a simple conversion using CSV data that went sideways. After 4 months of building the system, customizing our features and documents and 2 weeks of double entry in our office (and reverting to paper!) the conversion didn't work and a good chunk of our data couldn't make it over to ImproveIt. I also do not like their billing structure of paying per user, even if the user is just an asset that will never access the system. They've also changed to now bill at $125/hr customization and customer service, things that were previously included with the packages. Switched from [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) Wanted better API integrations and better ways to reach the customer, like text. Marketsharp later added some of these features. Alternatives considered [MarketSharp](https://www.capterra.com/p/130642/MarketSharp/) Reasons for choosing improveit 360 It was perceived value based on the promise of service and adaptation, that failed to materialize. If you go with I360, make sure you get more customization/later customization included in writing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130645/improveit-360/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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