# MarketSharp Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MarketSharp Software - reviews, pricing plans, popular comparisons to other Construction Management products and more.

Source: https://www.capterra.com/p/130642/MarketSharp

---

# 

 MarketSharp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MarketSharp

## What is MarketSharp?

Get Organized, Grow Sales and Work Less! MarketSharp is a simple-to-use, industry- specific,web-based CRM (Customer Relationship Management) solution designed specifically for remodelers, contractors and home improvement pros. With mobile accessibility and the tools to improve effectiveness and efficiencies, MarketSharp helps generate more qualified leads, close more profitable sales, increase production volume and create satisfied referral-giving customers.

## What is MarketSharp used for?

[Construction Management](https://www.capterra.com/construction-management-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/)

Overall rating

Based on 54 user reviews

Reviews sentiment

Positive

81%

Neutral

13%

Negative

6%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

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Do you work for MarketSharp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kickserv.com/&name=MarketSharp)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MarketSharp

4.2 (54)

VS.

[4.5 (813)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (54)

Ease Of Use

4.3 (813)

Value For Money

4.2 (47)

Value For Money

4.6 (753)

Customer Service

4.4 (52)

Customer Service

4.5 (771)

## MarketSharp alternatives

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (596)](https://www.capterra.com/p/160201/ConstructionOnline/reviews/)

Starting price

$475.00

Per User, Per Month

[4.5 (2,655)](https://www.capterra.com/p/56250/Procore/reviews/)

Starting price

Contact vendor for pricing

[4.6 (248)](https://www.capterra.com/p/153591/RAKEN/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/130642/MarketSharp/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.2 (25)

44.00% of 25 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Scheduling

4.0 (24)

54.17% of 24 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Project Tracking

4.1 (22)

40.91% of 22 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

CRM

4.4 (19)

57.89% of 19 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Budget Tracking

3.5 (13)

46.15% of 13 reviewers that rated this feature as important or highly important

Track actual spending to ensure it's in line with the planned budget

Change Order Management

3.2 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

MarketSharp 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Track all company interactions with current clients

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Estimate expected cost based on various factors before a project begins

Primarily serving architecture, engineering, and construction industry professionals

Specialized for organizations who focus on residential projects

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Plan and coordinate all the resources, costs and time needed to execute assignments

Monitor the progress of projects from start to finish

Tools designed to streamline the process of lead generation and management for sales teams

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Track and manage the scheduling of tasks

Track the duration and expiration of warranty as well as any obligations under that warranty

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.1 (53)

4.1

Based on 53 reviews

## Pricing

Value for money

4.2 (47)

Free Trial

[View pricing plan details](https://www.capterra.com/p/130642/MarketSharp/pricing/)

Standard

$99.00

Flat Rate,Per Month

It includes:

-   Basic Payments
-   Quoting and Estimation
-   Reporting and Analytics
-   Searching and Filtering
-   Standard CRM
-   Targeted Marketing

Pro

$199.00

Flat Rate,Per Month

It includes:

-   Advanced Point-of-Scale and Production
-   Basic Payments
-   Job Costing
-   Production Management
-   Quoting and Estimation
-   Reporting and Analytics
-   Searching and Filtering
-   Standard CRM
-   Targeted Marketing

Ultimate

$299.00

Flat Rate,Per Month

It includes:

-   Advanced CRM
-   Advanced Point-of-Scale and Production
-   API for Data Sharing
-   Basic Payments
-   Email Automation
-   Full Marketing Automation
-   Job Costing
-   Production Management
-   Quoting and Estimation
-   Reporting and Analytics
-   Sales Appointment Routing
-   Searching and Filtering

Value for money

4.2 (47)

4.2

Based on 47 reviews

## Integrations

[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Five9](https://www.capterra.com/p/132405/Five9/)[

PaySimple](https://www.capterra.com/p/146664/PaySimple/)[

CallSource](https://www.capterra.com/p/181835/CallTrack/)[

SalesRabbit](https://www.capterra.com/p/157329/Sales-Rabbit/)[

Hatch](https://www.capterra.com/p/174914/Hatch/)[

Surefire Local](https://www.capterra.com/p/187660/Surefire-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (52)

4.4

Based on 52 reviews

## User reviews

Overall rating

4.2

Based on 54 reviews

Filter by rating

5(26)

4(18)

3(7)

2(0)

1(3)

Mentioned topic

Sorted by most recent

NN

Noah N.

Marketing Manager

Construction

### "Marketsharp makes managing a CRM easy."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 10, 2025

It has been an overall positive and successful implementation within our company.

Pros

It's ease of use and implementation as a CRM. It has very good use for automating customer relations messaging, keeps track of customer information well, and does great for multi-market companies.

Cons

Pulling reports can become an issue as there are sometimes issues with being able to put all information needed onto one report, such as pulling leads to sales. You have to pull one report at a time and can't pull all the information into one section sometimes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Ethan H.

VP Operations

Construction

### "Great Entry Level CRM"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 9, 2025

Easy to use and a decent product that is extremely affordable as an entry level CRM.

Pros

Marketsharps cost is absolutely the most competitive for a CRM. If you are in home improvement and need a CRM cheap, this is the one.

Cons

Customization is the biggest downside. If you have custom fields you need to track for specific product types, you are very limited in what you can do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

jorge d.

admin

Construction

### "Absolutely Terrible Experience with MarketSharp"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 28, 2024

I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point. Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks! On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices. It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect.

Pros

not much, it lacks interface, functionality,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mike M.

General Manager

Construction

### "MarketSharp Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2024

I love the experience overall. I like the functionality and the reporting that MarketSharp offers.

Pros

It was a platform that allows every department from call center, to sales, to production to the great reporting.

Cons

The mobile application and not full access to edit documents for the templates on a macbook.

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

We required an increase in functionality and lead management

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EG

Elmer G.

Owner

Construction

### "Terrible terrible software "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 11, 2024

It was awful, do not sign a contract with this company

Pros

I hated everything about it and the customer service is the worst I have ever seen.

Cons

The worst customer service ever , they were terrible

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Samuel H.

cto

Construction

### "Too expensive, bad customer support, too inaccesible"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

December 15, 2023

Pros

It has plenty of features, although their utility is not much more than with a free crm

Cons

customer service doesn't respond, resources inaccesible, very expensive

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Amanda A.

President

Construction

### "Marketsharp for construction "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

It has been a great experience overall

Pros

I like that it is user friendly and we can use it for our basic needs but also expand on them if we want to

Cons

Having more storage space would be helpful to upload more documents

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WW

Wanda W.

OFFICE PERSONNEL

Construction

### "MarketSharp"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2021

Customer service is great as well as easy to use. I definitely recommend them for any business.

Pros

Ease of retrieving and saving data as well as great customer service when needed.

Cons

Nothing really because whenever I've needed questions answered; Customer service is right there for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Mark S.

President

Construction

### "Robust CRM and business management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 3, 2021

We have a long term relationship with Marketsharp and they have made us a ton of money. Simplifying CRM use and being able to access customer history is invaluable to us.

Pros

User interface is clear and logical. Tabs, buttons and hot links are all very functional.

Cons

This is not an app. You will not benefit from it if you dont learn all the aspects of what it can do. We made the mistake of thinking we "knew it all" and have spent countless hours correcting our assumptions. The Marketsharp university is a comprehensive source for how to do it right. Customer support is amazingly quick and efficient.

Reasons for choosing MarketSharp

We felt it was a good fit for our organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Valerie M.

office manager/bookkeeper

Construction

### "Marketsharp Eval"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 3, 2021

Basically, we use MarketSharp for keeping track of appointments, client contacts, and sending out email reminders of appointments. We also send out emails for long term follow-up after potential clients have not hired us for their project, to see if they may want to return to us for future projects.

Pros

MarketSharp is useful for keeping track of all the clients we encounter, and then being able to see what projects we have done with them in the past. It helps us know when clients contacted us, how they found us, and what was the result of the contact (phone calls, meetings, jobs, etc.)

Cons

The reporting! We find it difficult to get the information we need without going through trial and error many many times. We try this and then try that, and hope we get what we want. All the different options seem confusing to us, and not very straight forward. The reports use up so many pages and seem like they could be condensed on the page to not require so many sheets of paper.

Reasons for choosing MarketSharp

It seemed to be what we might need and was not as expensive as some of the high-end options

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130642/MarketSharp/reviews/)

Popular comparisons

[Contractor Foreman vs MarketSharp](https://www.capterra.com/compare/130642-166113/MarketSharp-vs-Contractor-Foreman) 

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