# LawToolBox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LawToolBox the right Legal Calendar solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130582/LawToolBox/reviews

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LawToolBox

4.2 (52)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LawToolBox

Ease of use

4.1

Customer Service

4.2

## Pros and Cons in Reviews

SW

Shannon W

Litigation ParalegalLaw Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“It's the best calendaring tool I've used in 20 years of working in law firms.“

November 3, 2021

dt

darren t

LawyerLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“Errors in automatic date calculation and difficulty adding new employees“

June 9, 2023

SW

Shannon W

Litigation ParalegalLaw Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“It's user-friendly, the customer support is amazing, and it's the best value for the money.“

November 3, 2021

DL

Danielle L

OwnerLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“I will be forced to file a small claim to recover my money if they do not respond to me.“

September 29, 2023

DL

Danielle L

OwnerLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“I have now demanded a refund...“

September 29, 2023

AH

Alicia H

AttorneyLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“The product does NOT fully integrate with PracticePanther to the point of uselessness. “

March 4, 2021

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Legal Secretary  
Law Practice  
Used the software for: Less than 6 months

### "Michele's review"

October 9, 2018

5.0

I like the calculation of dates feature - I have found it to be unerringly accurate.

Pros

The automatic calculation of dates - it saves a great amount of time.

Cons

It is not always intuitive to use; for example, if I close without logging out, it takes a few steps to get back to the file I was in.

Review Source

LP

Linda P.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "I am a long time user and fan of LTB."

March 27, 2018

4.0

Accuracy on deadline calculations and a huge savings in time which increased productivity.

Pros

After hand calculating deadlines for many, many years, I am very happy to have been introduced to LTB. It saves an incredible amount of time, is very easy to use, and makes recalculating deadlines so easy. It also has a lot of great forms and if you ever have a question, customer service responds quickly, is extremely knowledgeable about their product and gets the problem fixed.

Cons

The real estate calculator doesn't help our firm much and we have contacted LTB who is working on some changes so that we can use it in the state of Colorado.

Review Source

LG

Laura G.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Cannot do my job quickly and accurately without Law ToolBox!"

March 20, 2018

3.0

Efficiency, accuracy and peace of mind when tracking deadline.

Pros

It is easy to set up a case with expedited setup. Can do regular setup if needed. The dates calculate accurately. I like the reminders send to Outlook.

Cons

No way to make a deadlines chart for a period of time showing only cases for one attorney, and exclude all the other attorney's cases. Wish I could track the same Complaint served on multiple defendants and their individual deadlines for Answers and account for any Extensions of time granted a bit more easily. Right now I just manually make a deadline for each, or edit those I input prior. Wish I had "Date of Mediation" among the other trigger dates. Wish I knew how to create custom reports filtered for my attorney and her cases.

Review Source

DS

Diane S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "My experience with the LTB software has been great."

March 21, 2018

4.0

This software help me do my job and be a better paralegal. I don't have to spend my time in this busy office hand calculating and calendaring deadlines.This software helps me keep our team more efficient by using the reports.

Pros

It takes the guess work out of calendaring and provides peace of mind. It is easy to use and easy to teach others.

Cons

We do not have Integrated Deadlines and I don't like how I have to "update" to get things on the calendar and the process I have to go through to change a date or cancel a date. I think that should be all part of the software.

Review Source

VS

Van S.  
Paralegal  
  
Used the software for: 2+ years

### "I enjoy working with Law Toolbox for the ease of docketing deadlines."

March 28, 2018

4.0

Pros

It automatically generates deadlines and puts them in outlook. This makes my job function quicker and easier since I don't have to populate the dates after a Complaint is filed.

Cons

It populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars.

Review Source

Response from LawToolBox.com

September 12, 2018

Thank you for your review! In response to your comment, "It populates deadlines that I don't always need. The attorneys don't want unnecessary deadlines clogging their outlook calendars", this is actually one of the top features that sets us apart from all other docketing solutions. In LawToolBox you have the ability to hide ANY deadline that does not apply to your case. Even better, you can now set a template that automatically hides the deadlines every time you set up a case, so you don¿t have to hide them individually every time. If there is one instance where an automatically hidden deadlines applies, you can just reactivate in that one case. Hope this helps! Thank you for being a valued LawToolBox customer!

BT

Brenda T.  
Legal Admin Asst  
  
Used the software for: 2+ years

### "Too many deadlines that don't apply. Not available in various states we litigate in. "

March 20, 2018

3.0

Pros

Rules ( in case you need to determine where the deadline came from or what It relates to); templates; automatic calendaring suggestions once the at issue date is known i.e. you can basically add directly from the scheduling order.

Cons

Too many deadlines appear that do not relate to the case. LTB does not recognize many of the different states we litigate in for that particular states rules/deadlines.

Review Source

LM

Lissette M.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Deadlines matter!"

December 4, 2018

5.0

LawToolBox fills a need. We are happy to have a powerful safety net and tool backing us up. We don't miss deadlines as a team because of the functionality LawToolBox provides.

Pros

LawToolBox is extremely important to our practice as it auto calculates deadlines and calendars them for you/the team. It keeps us in compliance with state rules.

Cons

It seems to only run on outlook and that computer usually has to remain on to keep synchronizing.

Review Source

LN

Linda N.  
Paralegal / Office Manager  
Legal Services  
Used the software for: 2+ years

### "Best legal software! Best company!"

September 28, 2018

5.0

This software is the best legal support software on the market. This company is the best with tech support, customer service, billing, etc. There are many, many companies out there that would do well to model themselves after this company.

Pros

It is so easy to use, follow, and understand. This software saves me at least 10 minutes per case per day.

Cons

I want to enter the date that I want the diary to appear as opposed to their automatic 7 day format.

Review Source

CH

Chris H.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "LawToolBox provides an easy and functional way to track litigation matter calendars."

March 20, 2018

4.0

Efficient form of establishing an initial case calendar in state and federal court.

Pros

The software is user friendly, allows for editing trigger dates, and comes with accessible customer service for those tricky questions / situations.

Cons

There is a certain amount of personal oversight required to ensure that the automatically generated dates are correct and not duplicative of those issued by the court.

Review Source

SW

Sherrie W.  
Legal Assistant/Office Manager  
Law Practice  
Used the software for: 2+ years

### "LawToolBox is a great tool when it is updated and working correctly. "

March 23, 2018

3.0

It is a great tool for calculating and double checking deadlines in litigation.

Pros

The deadlines are calculated instantly. It is a great tool to double check computing deadlines and I appreciate the reference to court statutes.

Cons

As new statutes arise, LawToolBox seems to have difficulty keeping up with the new changes and/or amendments. LawToolBox needs to update their program more quickly.

Review Source

LV

Lisa V.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Switch from regular LTB to 365"

March 23, 2018

5.0

Pros

I like the regular version better and liked that layout better! Customer service has been helpful most of the time.

Cons

Training could be a little better on the new 365 software - i had to learn it fairly quickly and it was a short video.

Review Source

CM

Casandra M.  
Legal Assistant  
  
Used the software for: 6-12 months

### "Takes time to get the hang of it but is very helpful once you do."

March 23, 2018

4.0

Pros

It is very good at updating rules as soon as they are in effect. Has a misc deadline option so you can calendar something case-related that isn't necessarily a deadline.

Cons

It's not very intuitive. You don't know exactly what a deadline will look like on the deadline chart until you've already submitted it. Although you can check off deadlines or hide them, you can't always straight up delete them. No choice about which deadlines will show up on chart if you enter, for example, an "at issue" date.

Review Source

PS

Phil S.  
President  
Legal Services  
Used the software for: 2+ years

### "I have used Law ToolBox, both during evaluations for clients, and with my actual cases."

March 26, 2018

5.0

The ability to have an accurate deadline calendar (including modifications, when current deadlines are altered) is invaluable. Paired with the ability to have a strong start on any forms which are linked to a deadline (by the provision of preliminary formats) is a real timesaver. Finally, since the cost is modest, it is a very appropriate cost to pass on to the client (assuming that this does not conflict with any fee agreement).

Pros

The integration of deadlines (including the use of the latest local Court rules) with pro forma documents provides a n excellent deadline chart, notification tool, and time-saver in preparing the requisite forms.

Cons

The navigation is a bit disappointing. It should be far easier to access desired areas under cases than it is. Compared to contemporary navigation in most software, it does fall a bit behind.

Review Source

WB

Wendy B.  
Paralegal  
  
Used the software for: 2+ years

### "This was an easy software app to learn to use."

April 3, 2018

5.0

Pros

Reliability of calendar notifications is THE best and the cross reference to applicable statutory rules helps when a question arises as to appropriate reference.

Cons

A better system to close the case would be helpful so that users in the future who may need access will be able to easily locate the data.

Review Source

SF

Sherrie F.  
Senior Paralegal  
  
Used the software for: 2+ years

### "I have used Law Tool Box for years at various firms. It is a valuable tool I need for my job."

March 20, 2018

5.0

Pros

That it keeps track of deadlines and sends timely reminders, on which we rely. I also like the ease in editing the Deadline Chart.

Cons

I think there are too many sections to enter dates when opening a new case. I don't use all of them. Maybe others do.

Review Source

MB

Michelle B.  
Consultant/Project Coordinator  
Law Practice  
Used the software for: 1-2 years

### "LawToolBox helped us centralize litigation case information"

March 26, 2018

4.0

No missing deadlines because of the calendar feature, ease of getting some forms as well.

Pros

This software interacts with our Outlook calendars for setting court deadlines so we don't miss them.

Cons

After initial set up which they handle for you after that you are on your own handling administration, adding/removing users, removing cases, etc.

Review Source

BO

Brooke O.  
  
  
Used the software for:

### "Great For Deadlines"

December 3, 2016

5.0

Pros

Law toolbox is integrated with Office365 so it links to my calendar and automatically reminds me as court deadlines come up based on the specifics of my case. Awesome tool!

Review Source

MW

Mellissa W.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Amazing feature, but not helpful in Texas cases"

December 18, 2023

1.0

I would really love to see more Texas based deadline sets so that I could utilize this feature more.

Pros

Having case deadline automatically calculate and integrate with Outlook saves so much time!

Cons

There are very little Texas based deadline options and you can not customize your own deadline set.

Review Source

NC

Nicole C.  
Legal Administrative Support Manager  
Law Practice  
Used the software for: 2+ years

### "Best for Legal Docketing"

November 3, 2021

5.0

The firm's docketing system was outdated, complex and not compliant. LawToolBox solved all of these issues which

Pros

This product makes it easy to keep track of deadlines and be in compliance

Cons

n/a - I have no cons for LTB. It does what it is supposed to do.

Switched from

[CompuLaw](https://www.capterra.com/p/229994/CompuLaw/)

I used LTB at all my previous firms and in order to be efficient in litigation, the firm needed to switch to a better system

Review Source

SW

Shannon W.  
Litigation Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Law Tool Box is Amazing"

November 3, 2021

5.0

I love it. It's the best calendaring tool I've used in 20 years of working in law firms. The customer service is amazing.

Pros

It's user-friendly, the customer support is amazing, and it's the best value for the money.

Cons

It's sometimes a little confusing but the amazing support makes it better.

Reason for choosing LawToolBox

Law Tool Box had the features we wanted most. Its integration with Microsoft and the genuineness of its staff in wanting to provide the best product possible. They made an entirely new rule set for us and worked with us as a nonprofit.

Review Source

Cindy W.  
Paralegal  
  
Used the software for: 2+ years

### "Litigation deadline calendaring with ease and accuracy!"

March 26, 2018

4.0

Peace of mind and professionalism knowing that my deadlines are calculated correctly.

Pros

The presumptive deadlines automatically calculating per court jurisdiction. Likewise, the ease with adding division specific and case management deadlines.

Cons

I'd like the rule Authority link to take me to the exact cite rather than just the main C.R.C.P. table of contents requiring that I navigate to the rule independently.

Review Source

dT

darren T.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Implementation and adjustments should be easier"

June 9, 2023

3.0

Pros

Automatic date calculation is very useful

Cons

Errors in automatic date calculation and difficulty adding new employees

Review Source

AH

Alicia H.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Product is useless and customer service terrible. I give it negative stars."

March 4, 2021

1.0

Although I'm told that this tool works ok with MS-Outlook, Outlook is not a calendaring tool that I want to use in addition to my case management software. The product does NOT fully integrate with PracticePanther to the point of uselessness. Also, the incorrect event names and descriptions are the same in both Panther and Outlook. These are the most basic errors that should have been caught well before the product was offered for sale. As a prior computer science engineer, I would call this product BETA. In my opinion, it is unethical for the company to charge for it. Each time I asked to cancel the product, the company wanted to schedule a meeting to discuss my concerns and promised to get back to me, only to leave me with the crickets.

Pros

What I THOUGHT I would like about this product is its claims of integration with my case management software, PracticePanther. But it doesn't. And they won't admit it.

Cons

If I could give no stars for this review, I would. LawToolBox will calculate dates and populate them into PracticePanther, but will not show the underlying statutes that are critical for an attorney. They have no user guide, so I can't look there. Some event names and descriptions are simply wrong. For example, the event may say last day to serve by mail, but the description shows a 2-day calculation for service by fax. The names of the events are pre-pended with special codes that make no sense, such as /, +, >. There are too many problems to recount here. I raised these concerns within the first few weeks of using the product and eventually asked for a refund but they refuse. I am VERY disappointed in both the tool and the company.

Reason for choosing LawToolBox

It was the only calendaring option available for integration with Practice Panther.

Review Source

Gözde K.  
LAwyer  
Legal Services  
Used the software for: 6-12 months

### "Worth to try"

December 18, 2019

4.0

It is good to use both Office365 and add-on. Reminding and reporting features are good.

Pros

An easy to integrate tool. I'm the only one in the office right now. If I have a good experience with this program, I would like to talk to my managers and add this tool to our toolkit.

Cons

The price is slightly higher in my country due to exchange rate. $ 19 a month is a little too much to give to an application in my country.

Review Source

VR

Verified Reviewer  
Paralegal/Office Manager  
  
Used the software for: 2+ years

### "Works great for standard District Court matters, although it could be more intuitive."

March 24, 2018

4.0

It works great as off-site docketing software. It is easy to use (i.e., requires little time to set up each case), and sends reminders regularly and consistently.

Pros

It is easy to use and takes very little training. Even someone with (basically) no legal background would be able to figure it out and successfully use it.

Cons

County Court actions are not included. New tracking features are added periodically, and it would be great if County Court actions could be added in the near future!

Review Source

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