# Page 2 | FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) [View alternatives](https://www.capterra.com/p/130563/FMX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Page 2 - Reviews of FMX ## Showing most helpful reviews Showing 26-50 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Michael M. VP of Operations Education Management Used the software for: 2+ years ### "FMX has changed my job for the better" December 16, 2025 5.0 Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use. Pros I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning! Cons They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated. Alternatives considered [Event Manager](https://www.capterra.com/p/239104/Event-Manager/) Reason for choosing FMX Diversity of options available far out-weighed the others. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Better value and overall better product than School Dude. Review Source Chad N. Director of Operations Education Management Used the software for: 6-12 months ### "Mostly Satisfied" March 21, 2026 4.0 Pros The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too. Cons I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea. Switched from [Schoology](https://www.capterra.com/p/128481/Schoology/) Not in the position then, so i'm not sure Review Source JP Johnny P. Director, Facilities Operations and Maintenance Primary/Secondary Education Used the software for: 1-2 years ### "I Should Be a Spokesperson for FMX" September 19, 2025 5.0 We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs. Pros The implementation was seamless with outstanding customer support (thanks, \[sensitive content hidden\]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments. Cons So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!). Switched from [Work Planner](https://www.capterra.com/p/10020622/Work-Planner/) Wanted to improve the communication between a work order submitter and maintenance, and FMX's internal communication was impressive. Review Source PC Patrick C. Director of Building Operations Religious Institutions Used the software for: 2+ years ### "Director of Building Operations" January 30, 2026 5.0 Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team. Pros The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules. Cons We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Frustrating user interface and average customer support. Review Source AK Angela K. Technology Support Coordinator Education Management Used the software for: 1-2 years ### "Great overall product for multiple departments" March 18, 2026 5.0 The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before. Pros The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well. Cons More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Cost of the product was high- with school funding taking a hit, we needed a more affordable option. Review Source KE Krissi E. Director of Educational Technology Education Management Used the software for: 2+ years ### "FMX Delivers Where It Matters Most" May 29, 2025 5.0 Our overall experience with FMX has been great! It's user-friendly, flexible, and makes data tasks easy. Import/export tools and reporting features help us work efficiently and stay organized daily. Pros FMX is easy to use, flexible for sorting/filtering, offers great customization, robust approval routing, and helpful reporting. Import/export features boost efficiency and make completing tasks much easier. Cons I wish FMX allowed multiple filter views without extra fees; manual updates are tedious when things change. Alternatives considered [Zendesk Talk](https://www.capterra.com/p/242231/Zendesk-Talk/) Reason for choosing FMX We chose FMX because it’s a more affordable solution that’s also easy to use. Switched from [NX](https://www.capterra.com/p/232212/Siemens-NX/) SchoolDude wasn’t as user-friendly and lacked the flexibility that FMX provides. Review Source BL Brian L. Director of Facilities and Operations Education Management Used the software for: 2+ years ### "Exceptional Experience with FMX: A Valuable Asset to Our District" March 6, 2025 5.0 Overall, I am extremely satisfied with our experience working with FMX. The platform has proven to be a valuable asset to our district, delivering reliable performance, efficiency, and ease of use. It has effectively met our needs, and we appreciate the level of support and service provided. Pros FMX provides outstanding customer service and is highly responsive to customer needs. Their software application is reliable, cost-effective, and well-suited for K-12 school districts. The platform offers excellent reporting and work order management functionality, along with an intuitive and user-friendly interface. Cons The implementation team does a good job, but there is room for improvement. Taking more time to understand where clients are in the implementation process would allow them to tailor their approach more effectively, ensuring a smoother and more successful rollout of modules. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing FMX We chose FMX over alternative products because of its user-friendly interface, cost-effectiveness, and strong customer support. The platform’s robust work order management and reporting functionality made it a great fit for our district’s needs. Additionally, FMX demonstrated a clear understanding of the K-12 education space, offering features that aligned well with our operational requirements. Their responsiveness and willingness to adapt to our specific needs further reinforced our decision. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[Event Manager](https://www.capterra.com/p/239104/Event-Manager/)[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Customer Service, Cost, Usefulness, End User Experience Review Source BS Brandi S. Office Manager Education Management Used the software for: 2+ years ### "FMX brings productivity to a higher level!!" December 1, 2025 5.0 I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely. Pros The ability to be completely paperless as well as the ability to see work order status at a glance and assign them. Cons I feel that the reporting options could be a little more user friendly and easier to customize the data you want. Alternatives considered [Maintenance Care](https://www.capterra.com/p/133246/Maintenance-Care/) Reason for choosing FMX Seemed the most bang for the buck and had all the features we were looking for. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Wanted to be able to go paperless and mobil. To come into the digital age. Review Source MD Marla D. Maintenance Admin. Assistant Education Management Used the software for: Less than 6 months ### "Great software! Easy set up and easy to use!" March 19, 2026 5.0 We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix. Pros Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX. Cons We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly. Review Source JF Jeremy F. Board Member Government Administration Used the software for: Less than 6 months ### "System setup" March 24, 2026 5.0 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Coast](https://www.capterra.com/p/10004846/Coast/) Reason for choosing FMX After talking to colleagues in similar lines of work that i met in the past Review Source TA Tommy A. Adult Ministry Associate Religious Institutions Used the software for: 1-2 years ### "FMX is complex, but very beneficial" May 21, 2025 5.0 Overall it has been a helpful tool for organizing and submitting requests to different departments to accomplish what needs to be accomplished. It is also helpful to have the information available to be referenced back to as needed for both parties. Pros I like how customizable FMX is. We have multiple departments using this and it's easy to submit requests within each department and give them the specific information that they need. Cons It can be a bit overwhelming at first, depending on how your company uses the software. I had to have separate training for each of the 4 departments to learn how each one wants you to use FMX for their needs. It can be a lot to keep straight, at first at least. Review Source MB Mimi B. Auxiliary Systems Specialist Education Management Used the software for: 1-2 years ### "Friendly Software" May 29, 2025 5.0 very user friendly, easy to use, easy to teach all technicians even those that are not tech savy they don't feel intimidated and you are able to log in through SSO Pros Easy to use, lots of options included in bundle package, currently if you pay for invoice module the accounting module is complimentary Cons at times when switching from one tab to another it lags a few seconds, we have to either prompt the refresh button or just wait Review Source DB Donna B. Administrative Assistant Education Management Used the software for: 1-2 years ### "Good Management Tool" May 29, 2025 4.0 We've been using FMX for 3 years now and the platform has proved an effective work order and scheduling tool Pros Intuitive interface and ability to be customized to specific needs; functionality, especially for managing work orders, event scheduling, and building maintenance tasks. Cons Ease of use, account representative turnaround (we seem to get a new one every year); reporting features are not great, and the dashboards are difficult to customize. Switched from [TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Customization and external accessibility Review Source DE Don E. Facilities specialist Chemicals Used the software for: 2+ years ### "Happy FMX user." September 9, 2024 5.0 It's been invaluable to our team. Nice to have everyone on the same page. Pros Easy to use design, friendly associates. Cons Haven't experienced any major issues. Its working fine. Review Source JB Jill B. Administrative Assistant Education Management Used the software for: 1-2 years ### "Great product" September 9, 2024 5.0 It has been very pleasant and the people are quick to respond to any questions. Pros The ease at which it is to use and understand. Cons It is hard to do a report on certain information Review Source GS Gabe S. Maintenance Coordinator Wine and Spirits Used the software for: 1-2 years ### "Great Easy to Use CMMS!" April 26, 2023 5.0 Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders. Pros The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature) Cons We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet. Review Source SH Scott H. Corporate Maintenance Manager Warehousing Used the software for: 2+ years ### "Great System A+++" February 27, 2024 5.0 FMX has been a great system and one of the best systems i have ever used. Pros GoFMX is an easy-to-use system that you can train someone to use the sytem within minutes. The calendar makes it easy to see what needs done daily, weekly, or monthly so the system makes your schedules or scheduling with no conflicts. Cons So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem. You will not be able to find part. Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/) Reason for choosing FMX Because how easy it was to learn the system. Review Source SK Sarah K. Administrative Assistant, Director of Facilities Education Management Used the software for: 1-2 years ### "FMX Review" October 27, 2023 5.0 I've used 3 different Maintenance ticketing systems, and FMX is definitely the best one for ease of use and searchability. Pros It is very easy for Requesters to submit maintenance tickets, so we are more organized now with requests flowing into one central spot. The Respond feature is great too, as it allows Users and Requesters to communicate directly within a ticket. Cons There are a lot of customizable options, so it can be tricky to know what to select at first. Also, the "on behalf of" feature is useful, but it has confused a lot of people, as they think they need to select their own name in that field. Alternatives considered [MRI Angus](https://www.capterra.com/p/276116/Angus-AnyWhere/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[Archibus](https://www.capterra.com/p/228338/ARCHIBUS/) Reason for choosing FMX It came down to the two that had the best features. FMX won the pitch because their price was much more reasonable. Switched from [Web Help Desk](https://www.capterra.com/p/179421/Web-Help-Desk/) It was cumbersome, and created many duplicate tickets. It was harder to organize service, as things weren't as streamlined. Review Source MP Mark P. Senior Manager Real Estate Used the software for: 2+ years ### "Simple Yet Complete - Work order Management Software" February 26, 2024 5.0 We love this software. It has been a critical piece of our success and a great selling point with prospective clients Pros Ease of use and ability to customize. FMX team is also great to work with. Cons Dashboards are sometimes confusing and difficult to customize. Reason for choosing FMX Price, user friendly, customizable, great team at FMX. Review Source MD Mike D. Facility Manager Facilities Services Used the software for: 2+ years ### "Easy to use and organize CMMS" May 1, 2023 5.0 It has helped me maintain and keep an organized routine of work flow where it causes less stress when knowing when things need to be done. Pros Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility. The FMX staff were very helpful and positive. Fast to respond and resolve any request or question I had. Cons When making "due date" changes to the work orders, the email notification that is sent to the instigator does not state that in the email. It only says that a change has been made. That causes the person (who put the work order in) to question what is going on with the work order. that generates more down time to have to go back and explain what the changes were. It would be nice to have the email notifications to state the changes that are made to the work orders. Review Source Karl G. Facilities and Properties Manager Non-Profit Organization Management Used the software for: 1-2 years ### "FMX is ideal for multi-site property and facility management" January 4, 2023 5.0 Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders. Pros The set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate. Cons The only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users. Reason for choosing FMX Ease of use, cost and simplicity of implementation. Review Source SM Stan M. Director of Facility Operations Education Management Used the software for: 1-2 years ### "FMX is an excellent Building Management System" March 11, 2019 5.0 It is a very comprehensive product and you do not need to purchase additional modules after you begin to use it, it comes as a complete package. It cut our cost for a building management system in half and we still retained a great quality product. Pros Ease of use and the ability to customize the screens with additional fields and the ability to attach documents to equipment and work orders. Cons Not being able to put work orders on "hold" when waiting on parts or a down day to implement the work order. Review Source CC Calvin C. Facility Manager Religious Institutions Used the software for: 2+ years ### "FMX is my daily application to manage my work efficiently " June 21, 2022 5.0 It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets. Pros I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also. Cons I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look. It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done. When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[eSPACE](https://www.capterra.com/p/144412/eSPACE/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Review Source TS Teresa S. Facilities & Operations Administrative Assistant Facilities Services Used the software for: 2+ years ### "Three Rivers Community Schools Review of FMX" July 18, 2022 5.0 As stated above, we utilize FMX and have no issues at this time. The reporting feature is a value to show our Board of Education what has been done in the district by PM and WO. Pros The features most impactful is the Work Order, PM and Inventory Modules. For the most part the transition from SchoolDude went seamless, with just a few adjustments. I have utilized the bulk import and I do like this feature as well. We also use the reporting to show our Board of Educators how many PM's and Work Orders we've done Monthly and then Yearly to verify the need to keep our department. The ease of the Calendar is also a feature that is great. Cons As things arise that I can't seem to figure out, I contact our Support Specialist, Jarod Crocket, or any support specialist to help me, but really no cons. Reason for choosing FMX FMX is much easier to use. The cost was also a factor. Review Source LK Lisa K. Ministry Events Coordinator and Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Greatest People Ever to work with!" October 28, 2019 5.0 The FMX staff are probably the most helpful people I've ever worked with. They answer often within the hour of an emailed request and many times the reply comes even faster than that. They try to cater to our every need within their ability and then, like I mentioned above, when the program cannot do what we need, they find another way. Best customer service every. Pros It is customize-able. Almost everything I asked FMX folks to do was doable. Other scheduling software we looked at either said they'd charge more for every change or special accommodation or that they just didn't offer it. Cons The reports. They list multiple room bookings to say, "this room plus 6 others". This was rectified by FMX creating an Excel file that would extrapolate those as that is the report we need. SO, FMX reports wont' do it but FMX created a work around for me that works just fine. The other least liked thing is that I cannot have different times in one booking. If it's a multi day or many time slots event I have to create multiple bookings and if there are special notes about one particular room in that multi room event, I cannot add those notes to just that one room. Alternatives considered [eSPACE](https://www.capterra.com/p/144412/eSPACE/) Reason for choosing FMX Neither of those could do all that we needed Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.