# FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) [View alternatives](https://www.capterra.com/p/130563/FMX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 5th, 2026 # Reviews of FMX Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money.“ September 19, 2025 JF Jeremy F Board MemberGovernment Administration, 2 - 10 employeesUsed the software for: Less than 6 months. “The only con to the system is all the work that goes into setting the system up.“ March 24, 2026 JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive.“ September 19, 2025 SH Scott H Corporate Maintenance ManagerWarehousing, 501 - 1,000 employeesUsed the software for: More than 2 years. “So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem.“ February 27, 2024 LC Lilia C Assistant DirectorFacilities Services, 51 - 200 employeesUsed the software for: 1-2 years. “Our staff likes the fact that they can add pictures on there , where we can see the issue.“ February 4, 2026 Chad N Director of OperationsEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Without one we have community members thinking they're doing their part, and we have no idea.“ March 21, 2026 AK Angela K Technology Support CoordinatorEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The user experience has been easy and the ability to customize this for tech vs maintenance works very well.“ March 18, 2026 JB Jill B Administrative AssistantEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is hard to do a report on certain information“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher B. Facilities Manager Religious Institutions Used the software for: 2+ years ### "Great fit for church or schools" October 30, 2023 5.0 Great fit and great balance as a CMMS and Calendar tool. Pros Great balance of tools for use in church or school. Not overly detailed as an asset only management tool. Calendar is the most used tool to prevent double booking, schedule custodial work, plan maintenance, schedule security, schedule HVAC, alert team. Was able to customize extensively to create a local module to even track Marketing request. Cons Modules may not work exactly like current business work flow. May not have a module for every process your team needs one for...such as time clock. Key management solution did not work for the way we manage keys for instance. Review Source JF Jeremy F. Board Member Government Administration Used the software for: Less than 6 months ### "System setup" March 24, 2026 5.0 Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also Pros The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up Cons The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow Alternatives considered [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)[Coast](https://www.capterra.com/p/10004846/Coast/) Reason for choosing FMX After talking to colleagues in similar lines of work that i met in the past Review Source SB Susan B. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "I'm usually the person initiating all facilities requests from our organization." March 22, 2018 3.0 It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue. Pros It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too. Cons I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further! MB Michael B. Director of Facilities Higher Education Used the software for: 2+ years ### "Quality product for facility management" February 5, 2025 5.0 Very easy to work with system. Great customer service. Pros Ease of use, easy to customize fields. Very easy to bulk import things. Cons Limited reporting and export features. Calendar filter system is useful, but clunky Alternatives considered [AkitaBox](https://www.capterra.com/p/191385/AkitaBox/) Reason for choosing FMX Price, and simplicity of the work order functionality. Review Source NG Nicole G. Facilities Maintenance Technician Environmental Services Used the software for: 1-2 years ### "Chattahoochee Nature Center- FMX Review" September 9, 2024 5.0 The website is easy to use for most of our staff with varying levels of computer literacy. I enjoy being able to customize the website with our resources and that my changes are protected from others being able to change my data. The customer service has always been great when needed and the product rollout was so easy with the FMX team readily available for training sessions and answering questions. Pros I like that anyone at a "Staff" account level can make an account and submit work orders for my team. I am grateful to be able to customize the areas and resources we have and easily add or change our on-hand counts when needed. Having different tabs for the Calendar, Maintenance Requests, and Schedule Requests is so helpful to be able to see everything I'm looking for in one space. Cons I wish I could share resources and equipment across different buildings. For example, we have three golf carts that typically stay in the maintenance building, but someone may request to have us stage it elsewhere for an event and don't know to select the maintenance building first to be able to select the golf cart. I have found workarounds for the few limitations so I don't have any complaints! Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) The previous product was locked out to one manager who couldn't add or change users or administrators and we had a hard time reaching out to customer service. The product had priced itself out of what we needed and could afford to use versus the benefits it provided. Review Source GK Gretchen K. Coordinator of Campus Logistics Education Management Used the software for: 1-2 years ### "SUA loves FMX" September 9, 2024 5.0 We are very happy with FMX. We started with just the schedule requests for space and calendar management. I'm hoping to add the Work Orders and technology requests so we can streamline all of our systems. Pros I really like the customization options when building a schedule request. Also-customer service is always so helpful and answer right away Cons There are a few fields in the schedule request I would like to take out, but they are standard to the FMX system Alternatives considered [Tandem Software](https://www.capterra.com/p/131244/Tandem-Software/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing FMX FMX was the most user-friendly and had the most accessible customer service Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) The Google calendar was very difficult to keep up with. Each resource had it's own calendar and it was very confusing. Review Source TM Todd M. Interim Facilities Director Government Administration Used the software for: 2+ years ### "FMX is a game changer!" April 27, 2023 5.0 Awesome! Tech support and customer service groups are top notch. We have over 500 employees in our organization that use the FMX system and we alway get great feedback on how user friendly the system is, along with the instant updated status of there request. Pros Information! Fmx is a great bridge gapping tool between our techs and employees (requesters) on acknowledging, statues, and completion of work orders. This is also a great resource for monthly reports and tracking of expenses, work completion, and preventative maintenance scheduling. Cons Interaction with asset management. Would love to be able to print a map that we have attached assets to. Reason for choosing FMX The simplicity! With over 500 employees that would be using the system, FMX keeps it simple for end users. Switched from [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Cityworks is a great product but did not fit our needs Review Source CR Chad R. Director of Technology and Operations Education Management Used the software for: 2+ years ### "Strong product, great people, needs improvement" October 27, 2023 4.0 Pros The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful. It saves us time and money. Cons The responsiveness of the software is fine, but needs to be faster. The scheduling is great, but the work order (tech/maint requests) features need much more development. Please research help desk programs like Cayzu or Zendesk. If you were to improve these modules, your suite would be unstoppable!!! :) Switched from [Beiing Human](https://www.capterra.com/p/10011714/Beiing-Human/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) We didn't have a building automation system other than manual work by the maintenance technician. We were using Google Calendar as our scheduling system which worked well. We were using Cayzu for our work orders and enjoyed it much more that the tech/maint request modules in FMX. We left that system in order to streamline systems for our end-users and since it was bundled into the entire package.We do appreciate the Equipment module for use in our tech and operations inventory. Review Source SS Shannon S. Business Operations Manager Facilities Services Used the software for: 2+ years ### "User Friendly, Easy Setup, Amazing FMX Team!" February 26, 2024 5.0 One Word only is needed .....Amazing!!!! Pros Using FMX has made us more efficient, productive, organized with workload and scheduling, understanding buildings and its assets. FMX has everything you need to manage Buildings, Assest and Work all in one place. FMX is continually improving their software and its functionality. Plus, their team is so amazing to work with from start-up, training, questions, modifications.... they always have timely and detailed responses. Cons For our company structure, scheduling is more work than it should be. We would like a few small view options to what we currently see on the calendars to make this part of our process and slick and easy as our other process. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Needed a system with more offerings and more user friendly. (We were using Building IQ/Northwrite) Review Source MF Michael F. IT Director Education Management Used the software for: 2+ years ### "Good Job FMX!" November 21, 2025 5.0 My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide. Pros I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets! Cons The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission. Review Source JM Jesus M. Facilities Manager Religious Institutions Used the software for: 1-2 years ### "My Honest Opinion" September 10, 2025 5.0 Until this day it has been verry good! what would be a challenge with FMX is sems easy and definitely will recommend it any day. Pros Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas. Cons I have been using it for a little over a year and still can not say that I do not like something about it yet. Review Source LH Lisa H. Support Services Sec Education Management Used the software for: 2+ years ### "FMX Makes Maintenance and Inventory a breeze" September 9, 2024 5.0 I have had a positive experience all around. Takes some training but well worth it. Pros We use it for inventory and work orders for Maintenance. Love most features Cons Takes time to enter the inventory, but once it is done it works great. Review Source GS Gabe S. Maintenance Coordinator Wine and Spirits Used the software for: 1-2 years ### "Great Easy to Use CMMS!" April 26, 2023 5.0 Our experience so far has only been positive. It has definitely increased our productivity by providing updates in real time, reducing data entry, and automatically scheduling work orders. Pros The calendar view was one of our most sought-after features. The drag and drop makes planning and scheduling work orders so much easier. Inventory management was also a feature we enjoyed. We like the ability to attach printable QR codes to our inventory items for our users to scan pull up an inventory item's history. (Asset management also has this incredible feature) Cons We have seen some issues with mobile version of FMX. Users have had issues with zooming. They also had issues with their phone turning off and losing progress on a work order that wasn't saved or completed yet. Review Source MP Mark P. Senior Manager Real Estate Used the software for: 2+ years ### "Simple Yet Complete - Work order Management Software" February 26, 2024 5.0 We love this software. It has been a critical piece of our success and a great selling point with prospective clients Pros Ease of use and ability to customize. FMX team is also great to work with. Cons Dashboards are sometimes confusing and difficult to customize. Reason for choosing FMX Price, user friendly, customizable, great team at FMX. Review Source CC Calvin C. Facility Manager Religious Institutions Used the software for: 2+ years ### "FMX is my daily application to manage my work efficiently " June 21, 2022 5.0 It is helping the church facility deferred maintenance to be kept at a minimum while also having a system for the future personnel to know the condition and account for those assets. Pros I value the ability to have a database of the assets that we can manage as I maintain the equipment and facility so it doesn't become a hindrance to our congregation. The system keeps me on top of maintenance needs as they come up and the ability to tackle the preventative service of those also. Cons I don't use the calendaring module because of the larger picture of church software out there that is cleaner in its look. It is not a quick process to get a facility fully imported in a short amount of time but if done little by little it can be done. When a question comes up on a system process I have a hard time verbalizing it so look more to the written updates to educate myself. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)[eSPACE](https://www.capterra.com/p/144412/eSPACE/)[UpKeep](https://www.capterra.com/p/145635/UpKeep/) Review Source TS Teresa S. Facilities & Operations Administrative Assistant Facilities Services Used the software for: 2+ years ### "Three Rivers Community Schools Review of FMX" July 18, 2022 5.0 As stated above, we utilize FMX and have no issues at this time. The reporting feature is a value to show our Board of Education what has been done in the district by PM and WO. Pros The features most impactful is the Work Order, PM and Inventory Modules. For the most part the transition from SchoolDude went seamless, with just a few adjustments. I have utilized the bulk import and I do like this feature as well. We also use the reporting to show our Board of Educators how many PM's and Work Orders we've done Monthly and then Yearly to verify the need to keep our department. The ease of the Calendar is also a feature that is great. Cons As things arise that I can't seem to figure out, I contact our Support Specialist, Jarod Crocket, or any support specialist to help me, but really no cons. Reason for choosing FMX FMX is much easier to use. The cost was also a factor. Review Source DM DAWN M. ASSISTANT Education Management Used the software for: 2+ years ### "TOP NOTCH CUSTOMER SERVICE" May 9, 2024 4.0 THEY REALLY TOOK THE TIME TO ASSESS OUR NEEDS AND PROVIDE US WITH A PRODUCT THAT HELPS OUR DISTRICT MANAGE OUR FACILITY RENTALS. THERE IS ALWAYS SOMEONE AVAILABLE TO HELP WITHIN MINUTES IF WE NEED IT. Pros THE CUSTOMER SERVICE CAN'T BE BEAT. NOT ONLY DO THEY ANSWER MY QUESTIONS OR HELP ME RESOLVE MY ISSUES, THEY ALSO SHOW ME WAYS TO RESOLVE THEM MYSELF. Cons MOST OF THE CONS ARE ABOUT USER ERROR, EITHER MINE OR MY "CUSTOMERS"! Reason for choosing FMX THE SERVICE I RECEIVED WHEN ASKING MY QUESTIONS. Review Source MC Marcia C. Director of Facilities and Maintenance Education Management Used the software for: 6-12 months ### "Before you chose a CMMS system, try FMX!" April 26, 2023 5.0 Getting great reviews from all of our users and technicians so far. Pros Ease of use for requestors and technicians Cons Still getting use to the system so that part is a little frustrating Reason for choosing FMX I was use to FMX from another district I was with and was very familiar with its capabilities Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Looking for a more autonomous platform Review Source VR Verified Reviewer Facilities Manager Used the software for: 1-2 years ### "FMX has greatly streamlined our facility operations ." March 29, 2018 4.0 One centralized platform that can be used for the facility and transportation operation of the district. Pros The fact that it is a one-stop platform for all of the stakeholders in our organization to use. It replaced about 4 other pieces of software and pulled our whole facility management tools together in one program. Cons There isn't a lot that I don't like. Maybe that at one point there were a few changes made that weren't communicated as well as they should have been but the good customer support team helped me to figure those changes out quickly. Review Source Response from Facilities Management eXpress April 2, 2018 Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to streamlining all of your facility operations! As we are consistently updating and enhancing the FMX software, it is highly important to us that you are always aware of all of these updates and enhancements! We would be more than happy to make sure you are on our monthly email list so that you are guaranteed to receive this information each month! If this is something that you would like to do, please let us know and we would be happy to take care of this for you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! TR Thomas R. Engineer Education Management Used the software for: 2+ years ### "Smooth Sailing" October 31, 2023 5.0 Communication with end user. Pros Areas of identification.There are it seems endless ways to identify the problem and location to explain what is wrong or needed. Cons What's not to like.I have used many facilities maintenance programs and have not found one that is as easy to integrate or train staff on Reason for choosing FMX The presentation was one factor and the follow up from FMX staff. Review Source RM Ron M. Director of Operations Education Management Used the software for: Less than 6 months ### "FMX has turned out to be a great system so far for us compared to our previous system. " October 6, 2022 5.0 The experience from the initial call to the implementation has been awesome! The FMX Team is very responsive and supportive. Pros User-friendly, customizable, you're able to auto-assign tasks, cost-effective, great customer support Cons Haven't found any cons to date! So far the system has been great to use. Reason for choosing FMX Recommendation from other school districts. Review Source KL Kent L. IT Coordiantor Education Management Used the software for: 1-2 years ### "Technology and Maintance Work Order review of FMX" February 29, 2024 5.0 Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it. Pros It was easy to set up the building and rooms for the work order request system. The teachers can check on the status of their work orders without having to call or email me. Very minimal instruction was needed for my staff to put in work orders. Cons It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications. Review Source SL Sean L. Maintenance Building Materials Used the software for: 2+ years ### "Overall very great program" June 16, 2022 5.0 Very good experience. Can't say anything but good. Pros Very easy to use and customizable. Mobile inventory bar codes tracking is a game changer. Very easy to learn the program overall. Layout is nice and up to date. Continued updates and new features. Cons No cons to mention although the only system we used prior was really outdated so not much experience with other cmms programs. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing FMX Format of FMX and Inventory tracking. Review Source KL Keith L. Director of Facilities and Maintenance Education Management Used the software for: 2+ years ### "Great general maintenance and preventative maintenance platform." October 4, 2022 5.0 Overall experience has been great. Pros We are able to have all information in one location. Cons We could do a better job at leaning on our provider for assistance in implementing the new abilities of the software. Review Source SS Scott S. COO Education Management Used the software for: 1-2 years ### "FMX-Great Platform" February 29, 2024 5.0 Pros Look and ease. Desktop use friendly. Streamlined Cons Mobile app. Suggest a mobile app rather than web view. Larger text and simpler to use Review Source Similar Products Featured ## Related categories [Work Order](https://www.capterra.com/work-order-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[School Facilities Management](https://www.capterra.com/facilities-management-for-schools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.