# FMX Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FMX the right Facility Management solution for you? Explore 420 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130563/FMX/reviews --- FMX 4.7 (420) [View alternatives](https://www.capterra.com/p/130563/FMX/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of FMX Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money.“ September 19, 2025 JF Jeremy F Board MemberGovernment Administration, 2 - 10 employeesUsed the software for: Less than 6 months. “The only con to the system is all the work that goes into setting the system up.“ March 24, 2026 JP Johnny P Director, Facilities Operations and MaintenancePrimary/Secondary Education, 201 - 500 employeesUsed the software for: 1-2 years. “We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive.“ September 19, 2025 SH Scott H Corporate Maintenance ManagerWarehousing, 501 - 1,000 employeesUsed the software for: More than 2 years. “So the only part i have not liked about the system is when you close out a work order and your adding inventory, all site locations show up, and only FMX part numbers. If your searching with part numbers per oem.“ February 27, 2024 LC Lilia C Assistant DirectorFacilities Services, 51 - 200 employeesUsed the software for: 1-2 years. “Our staff likes the fact that they can add pictures on there , where we can see the issue.“ February 4, 2026 Chad N Director of OperationsEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Without one we have community members thinking they're doing their part, and we have no idea.“ March 21, 2026 AK Angela K Technology Support CoordinatorEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The user experience has been easy and the ability to customize this for tech vs maintenance works very well.“ March 18, 2026 JB Jill B Administrative AssistantEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years. “It is hard to do a report on certain information“ September 9, 2024 ## Showing most helpful reviews Showing 1-25 of 420 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Christopher B. Facilities Manager Religious Institutions Used the software for: 2+ years ### "Great fit for church or schools" October 30, 2023 5.0 Great fit and great balance as a CMMS and Calendar tool. Pros Great balance of tools for use in church or school. Not overly detailed as an asset only management tool. Calendar is the most used tool to prevent double booking, schedule custodial work, plan maintenance, schedule security, schedule HVAC, alert team. Was able to customize extensively to create a local module to even track Marketing request. Cons Modules may not work exactly like current business work flow. May not have a module for every process your team needs one for...such as time clock. Key management solution did not work for the way we manage keys for instance. Review Source MB Michael B. Director of Facilities Higher Education Used the software for: 2+ years ### "Quality product for facility management" February 5, 2025 5.0 Very easy to work with system. Great customer service. Pros Ease of use, easy to customize fields. Very easy to bulk import things. Cons Limited reporting and export features. Calendar filter system is useful, but clunky Alternatives considered [AkitaBox](https://www.capterra.com/p/191385/AkitaBox/) Reason for choosing FMX Price, and simplicity of the work order functionality. Review Source SB Susan B. Executive Assistant Hospital & Health Care Used the software for: 1-2 years ### "I'm usually the person initiating all facilities requests from our organization." March 22, 2018 3.0 It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue. Pros It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too. Cons I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests. Review Source Response from Facilities Management eXpress March 27, 2018 Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further! LC Lilia C. Assistant Director Facilities Services Used the software for: 1-2 years ### "FMX very user friendly on both Admin, staff & students " February 4, 2026 5.0 from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue. Pros FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports. Cons So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it. Review Source NG Nicole G. Facilities Maintenance Technician Environmental Services Used the software for: 1-2 years ### "Chattahoochee Nature Center- FMX Review" September 9, 2024 5.0 The website is easy to use for most of our staff with varying levels of computer literacy. I enjoy being able to customize the website with our resources and that my changes are protected from others being able to change my data. The customer service has always been great when needed and the product rollout was so easy with the FMX team readily available for training sessions and answering questions. Pros I like that anyone at a "Staff" account level can make an account and submit work orders for my team. I am grateful to be able to customize the areas and resources we have and easily add or change our on-hand counts when needed. Having different tabs for the Calendar, Maintenance Requests, and Schedule Requests is so helpful to be able to see everything I'm looking for in one space. Cons I wish I could share resources and equipment across different buildings. For example, we have three golf carts that typically stay in the maintenance building, but someone may request to have us stage it elsewhere for an event and don't know to select the maintenance building first to be able to select the golf cart. I have found workarounds for the few limitations so I don't have any complaints! Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) The previous product was locked out to one manager who couldn't add or change users or administrators and we had a hard time reaching out to customer service. The product had priced itself out of what we needed and could afford to use versus the benefits it provided. Review Source GK Gretchen K. Coordinator of Campus Logistics Education Management Used the software for: 1-2 years ### "SUA loves FMX" September 9, 2024 5.0 We are very happy with FMX. We started with just the schedule requests for space and calendar management. I'm hoping to add the Work Orders and technology requests so we can streamline all of our systems. Pros I really like the customization options when building a schedule request. Also-customer service is always so helpful and answer right away Cons There are a few fields in the schedule request I would like to take out, but they are standard to the FMX system Alternatives considered [Tandem Software](https://www.capterra.com/p/131244/Tandem-Software/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing FMX FMX was the most user-friendly and had the most accessible customer service Switched from [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) The Google calendar was very difficult to keep up with. Each resource had it's own calendar and it was very confusing. Review Source TM Todd M. Interim Facilities Director Government Administration Used the software for: 2+ years ### "FMX is a game changer!" April 27, 2023 5.0 Awesome! Tech support and customer service groups are top notch. We have over 500 employees in our organization that use the FMX system and we alway get great feedback on how user friendly the system is, along with the instant updated status of there request. Pros Information! Fmx is a great bridge gapping tool between our techs and employees (requesters) on acknowledging, statues, and completion of work orders. This is also a great resource for monthly reports and tracking of expenses, work completion, and preventative maintenance scheduling. Cons Interaction with asset management. Would love to be able to print a map that we have attached assets to. Reason for choosing FMX The simplicity! With over 500 employees that would be using the system, FMX keeps it simple for end users. Switched from [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Cityworks is a great product but did not fit our needs Review Source CR Chad R. Director of Technology and Operations Education Management Used the software for: 2+ years ### "Strong product, great people, needs improvement" October 27, 2023 4.0 Pros The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful. It saves us time and money. Cons The responsiveness of the software is fine, but needs to be faster. The scheduling is great, but the work order (tech/maint requests) features need much more development. Please research help desk programs like Cayzu or Zendesk. If you were to improve these modules, your suite would be unstoppable!!! :) Switched from [Beiing Human](https://www.capterra.com/p/10011714/Beiing-Human/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) We didn't have a building automation system other than manual work by the maintenance technician. We were using Google Calendar as our scheduling system which worked well. We were using Cayzu for our work orders and enjoyed it much more that the tech/maint request modules in FMX. We left that system in order to streamline systems for our end-users and since it was bundled into the entire package.We do appreciate the Equipment module for use in our tech and operations inventory. Review Source SS Shannon S. Business Operations Manager Facilities Services Used the software for: 2+ years ### "User Friendly, Easy Setup, Amazing FMX Team!" February 26, 2024 5.0 One Word only is needed .....Amazing!!!! Pros Using FMX has made us more efficient, productive, organized with workload and scheduling, understanding buildings and its assets. FMX has everything you need to manage Buildings, Assest and Work all in one place. FMX is continually improving their software and its functionality. Plus, their team is so amazing to work with from start-up, training, questions, modifications.... they always have timely and detailed responses. Cons For our company structure, scheduling is more work than it should be. We would like a few small view options to what we currently see on the calendars to make this part of our process and slick and easy as our other process. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Needed a system with more offerings and more user friendly. (We were using Building IQ/Northwrite) Review Source MF Michael F. IT Director Education Management Used the software for: 2+ years ### "Good Job FMX!" November 21, 2025 5.0 My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide. Pros I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets! Cons The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission. Review Source JM Jesus M. Facilities Manager Religious Institutions Used the software for: 1-2 years ### "My Honest Opinion" September 10, 2025 5.0 Until this day it has been verry good! what would be a challenge with FMX is sems easy and definitely will recommend it any day. Pros Helps me have my work organized on all maintenance schedules up to date and the office teem all on the same page with schedules and reservations on all of the areas. Cons I have been using it for a little over a year and still can not say that I do not like something about it yet. Review Source LH Lisa H. Support Services Sec Education Management Used the software for: 2+ years ### "FMX Makes Maintenance and Inventory a breeze" September 9, 2024 5.0 I have had a positive experience all around. Takes some training but well worth it. Pros We use it for inventory and work orders for Maintenance. Love most features Cons Takes time to enter the inventory, but once it is done it works great. Review Source DM DAWN M. ASSISTANT Education Management Used the software for: 2+ years ### "TOP NOTCH CUSTOMER SERVICE" May 9, 2024 4.0 THEY REALLY TOOK THE TIME TO ASSESS OUR NEEDS AND PROVIDE US WITH A PRODUCT THAT HELPS OUR DISTRICT MANAGE OUR FACILITY RENTALS. THERE IS ALWAYS SOMEONE AVAILABLE TO HELP WITHIN MINUTES IF WE NEED IT. Pros THE CUSTOMER SERVICE CAN'T BE BEAT. NOT ONLY DO THEY ANSWER MY QUESTIONS OR HELP ME RESOLVE MY ISSUES, THEY ALSO SHOW ME WAYS TO RESOLVE THEM MYSELF. Cons MOST OF THE CONS ARE ABOUT USER ERROR, EITHER MINE OR MY "CUSTOMERS"! Reason for choosing FMX THE SERVICE I RECEIVED WHEN ASKING MY QUESTIONS. Review Source SC Samantha C. Facilities Coordinator Facilities Services Used the software for: 6-12 months ### "We love FMX!" February 27, 2024 5.0 Overall, FMX has blessed our campus with a personalized program tailored to our campus's needs and processes. We can't say enough good things about our time spent implementing and utilizing FMX over the past few months. Pros Obviously the features and modules stood out to us during the search for a new program, but the customer service has been absolutely unmatched comparatively to any other platform we've experienced. Whether by email, phone call or Zoom, I have yet to be disappointed (and I ask a lot of questions) by response time, helpfulness, and just overall customer service. I also like that their features are always progressing. Cons The only problem that we originally had with FMX was the fact that they don't have an app for the program. However, the mobile view is proving to work just as well as any app would and the teams are still able to submit and complete their tasks efficiently and in a timely manner. Review Source DH Danielle H. Auxiliary Systems Coordinator Education Management Used the software for: 1-2 years ### "FMX: The Game Changer" March 11, 2022 5.0 My experience with FMX has been exceptional. Their implementation was seamless and their training is top-notch. They are very responsive any time I have questions or need assistance. They are wonderful in not only responding when I need help, but they always provide screenshots or offer to have a live call so I understand exactly what the answer is to my question. This approach allows me to learn so I can do things for myself in the future. I have used four different CMMS in my career and FMX is far superior to the others. Pros FMX is a great fit for our district because it is completely customizable. We are able to capture the information we need to be successful when requests are submitted so we can plan our work and show up prepared and on time. FMX has been able to offer solutions to help us better manage our workflow. We also benefit from the detailed dashboards and custom reporting features. There is never any guessing about the state of our work and what we have accomplished. Cons One feature I would like to see enhanced is the inventory order request. We would like to have real-time inventory data for all items in stock and available on the inventory order screen so requesters know how many of each item they are able to order, taking into account how many are on the shelf and how many items will be required to fulfill all existing open orders. Review Source Response from Facilities Management eXpress April 5, 2022 Thank you, Danielle, for your feedback. While FMX can show real-time inventory levels and allow users to request inventory items, we know each organization's needs vary. We would love to take some time to sit down with your team and learn more about how FMX can address your inventory needs now and in future product developments. VR Verified Reviewer Business Analyst Used the software for: 6-12 months ### "FMX is very easy to use with great customer support!" March 29, 2018 5.0 Ease of use and simple interface with a great deal of capability makes FMX a great choice at all levels. Pros FMX is very intuitive requiring little training and has a lot of great functionality. We really like the ease of calendar administration (dragging and dropping) versus having to reprogramming schedules. The calendar also offers a lot of flexibility with color combinations which work great for us to identify request types and status at a quick glance. The ability for basic users to just send in an email and directly transferring that into a work request really has opened up the system to sporadic users and is a real game changer for us. No need to remember passwords and worry about request types and location names for people who use it once a month! This has really improved the system adoption at all levels, not just with our facilities team. The Customer Success Team at FMX has been outstanding and have gone out of their way to make sure we understand how the system functions and work through our individual requirements. Definitely one of the best I have worked with through MANY software rollouts. Luckily FMX has been so stable that we have not had to test emergency support. Overall it has been a great experience switching to FMX. Cons There is some cumbersome functionality with users, confirmations and notifications in our work flow but the FMX team has been great at addressing and looking for solutions. Since we are not using all the features available many of the stock reports are not too useful for us but FMX has helped customize some things and I am sure we will work through more reporting as time goes also. Review Source Response from Facilities Management eXpress April 2, 2018 Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to its ease of use and customizable calendar! Please continue to reach out any time to our support team regarding any issues you might be experiencing with your FMX site, and we would be happy to assist you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! GR Gretchen R. Business Analyst Consumer Services Used the software for: 2+ years ### "Versatile Ticketing System" October 27, 2023 5.0 Great, \[sensitive content hidden\] has been a great source of knowledge. She is always available when we need her. Pros Very customizable, lots of options to customize forms & settings. FMX works with us to make sure the software meets our needs Cons Reporting dashboard isn't easily customizable, it's slow and often crashes. Wish we had better visibility on our KPIs. Review Source MC Marcia C. Director of Facilities and Maintenance Education Management Used the software for: 6-12 months ### "Before you chose a CMMS system, try FMX!" April 26, 2023 5.0 Getting great reviews from all of our users and technicians so far. Pros Ease of use for requestors and technicians Cons Still getting use to the system so that part is a little frustrating Reason for choosing FMX I was use to FMX from another district I was with and was very familiar with its capabilities Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Looking for a more autonomous platform Review Source VR Verified Reviewer Facilities Manager Used the software for: 1-2 years ### "FMX has greatly streamlined our facility operations ." March 29, 2018 4.0 One centralized platform that can be used for the facility and transportation operation of the district. Pros The fact that it is a one-stop platform for all of the stakeholders in our organization to use. It replaced about 4 other pieces of software and pulled our whole facility management tools together in one program. Cons There isn't a lot that I don't like. Maybe that at one point there were a few changes made that weren't communicated as well as they should have been but the good customer support team helped me to figure those changes out quickly. Review Source Response from Facilities Management eXpress April 2, 2018 Hi! Thank you for taking the time to write such a great review for FMX! We are so thrilled that you are a huge fan of FMX, especially when it comes to streamlining all of your facility operations! As we are consistently updating and enhancing the FMX software, it is highly important to us that you are always aware of all of these updates and enhancements! We would be more than happy to make sure you are on our monthly email list so that you are guaranteed to receive this information each month! If this is something that you would like to do, please let us know and we would be happy to take care of this for you! Thanks again for being a loyal customer and writing this wonderful review. We look forward to continuing to work with you! TR Thomas R. Engineer Education Management Used the software for: 2+ years ### "Smooth Sailing" October 31, 2023 5.0 Communication with end user. Pros Areas of identification.There are it seems endless ways to identify the problem and location to explain what is wrong or needed. Cons What's not to like.I have used many facilities maintenance programs and have not found one that is as easy to integrate or train staff on Reason for choosing FMX The presentation was one factor and the follow up from FMX staff. Review Source RM Ron M. Director of Operations Education Management Used the software for: Less than 6 months ### "FMX has turned out to be a great system so far for us compared to our previous system. " October 6, 2022 5.0 The experience from the initial call to the implementation has been awesome! The FMX Team is very responsive and supportive. Pros User-friendly, customizable, you're able to auto-assign tasks, cost-effective, great customer support Cons Haven't found any cons to date! So far the system has been great to use. Reason for choosing FMX Recommendation from other school districts. Review Source KL Kent L. IT Coordiantor Education Management Used the software for: 1-2 years ### "Technology and Maintance Work Order review of FMX" February 29, 2024 5.0 Tech Support and the system team I worked with were very good. I have been happy with the system over the last year that we have had it. Pros It was easy to set up the building and rooms for the work order request system. The teachers can check on the status of their work orders without having to call or email me. Very minimal instruction was needed for my staff to put in work orders. Cons It can send a lot of email reminders to you until you get the notification set up right, but better than no notifications. Review Source SL Sean L. Maintenance Building Materials Used the software for: 2+ years ### "Overall very great program" June 16, 2022 5.0 Very good experience. Can't say anything but good. Pros Very easy to use and customizable. Mobile inventory bar codes tracking is a game changer. Very easy to learn the program overall. Layout is nice and up to date. Continued updates and new features. Cons No cons to mention although the only system we used prior was really outdated so not much experience with other cmms programs. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing FMX Format of FMX and Inventory tracking. Review Source KL Keith L. Director of Facilities and Maintenance Education Management Used the software for: 2+ years ### "Great general maintenance and preventative maintenance platform." October 4, 2022 5.0 Overall experience has been great. Pros We are able to have all information in one location. Cons We could do a better job at leaning on our provider for assistance in implementing the new abilities of the software. Review Source SS Scott S. COO Education Management Used the software for: 1-2 years ### "FMX-Great Platform" February 29, 2024 5.0 Pros Look and ease. Desktop use friendly. Streamlined Cons Mobile app. Suggest a mobile app rather than web view. Larger text and simpler to use Review Source Similar Products Featured ## Related categories [Work Order](https://www.capterra.com/work-order-software/)[Building Maintenance](https://www.capterra.com/building-maintenance-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.