# FMX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FMX Software - reviews, pricing plans, popular comparisons to other Work Order products and more.

Source: https://www.capterra.com/p/130563/FMX

---

# 

 FMX Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FMX

## What is FMX?

FMX is cloud-based work order software that helps facilities and maintenance teams capture, prioritize, assign, and resolve work requests through one configurable platform with a full mobile experience for technicians. Staff submit requests through intuitive, configurable forms on any device. Tickets can be auto-assigned by location, asset, or skillset, and routed through approval workflows when needed. Technicians resolve work orders via mobile app, logging labor, parts, and costs as they go. All resolution data rolls up automatically to asset-level reporting. Parts logged on a ticket automatically deduct from inventory and trigger low-stock alerts. Configurable reports surface recurring issues, response times, and cost trends. A public map-based portal lets community members report issues without an FMX account. Used across education, government, property management, and industry. FMX maintains a 98% CSAT, 97% renewal rate, and 2-hour support response time.

## What is FMX used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Facility Management](https://www.capterra.com/facility-management-software/)

Recognitions

Shortlist

Overall rating

Based on 420 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Maintenance Management / 2026
-   Preventive Maintenance / 2026
-   Work Order / 2026
-   Asset Tracking / 2025
-   Building Maintenance / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## FMX alternatives

[4.8 (1,036)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (754)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130563/FMX/alternatives/)

## FAQs about FMX

Overview

### What problems does FMX solve?

FMX solves scattered maintenance requests, paper-based scheduling, weak task accountability, and poor visibility into work orders, preventive maintenance, inventory, vehicles, and facilities use. Maintenance, IT, transportation, custodial, and school operations teams use it to prioritize requests, track costs and progress, coordinate across locations, and keep compliance deadlines from slipping.

Answer based on 296 reviews

Overview

### Which roles and teams benefit most from FMX?

FMX is most used by facilities, maintenance, and operations leaders who manage work orders, preventive maintenance, asset tracking, and vendor coordination across buildings. Office administrators and school or business support teams use it to submit requests and schedule resources, while IT and technology leaders rely on it to organize service tickets and improve response times.

Answer based on 385 reviews

Overview

### What company size and industries is FMX built for?

FMX is built mainly for midsize organizations, which make up 45% of reviewers, with strong small-business use at 44%, especially in education. It serves K-12 and higher education, government, property management, manufacturing, healthcare, hospitality, faith-based organizations, and other private-sector teams, led by Education Management at 24%, Primary/Secondary Education at 13%, and Religious Institutions at 8%.

Answer based on 420 reviews

Features and Usability

### What are the key features of FMX?

FMX includes core facility management features like maintenance requests, work order management, preventive maintenance scheduling, and calendar-based facility scheduling. Reviewers also highlight differentiators such as customizable forms and views, reporting dashboards, asset and equipment tracking, and staff communication tools that keep requesters and technicians updated on status.

Answer based on 154 reviews

Integrations

### Which third-party tools and platforms does FMX integrate with?

FMX integrates with Google Calendar and connects to more than 20 third-party tools overall. Catalog integrations include Microsoft Outlook, Microsoft Excel, QuickBooks Online, Slack, Okta, Jamf Connect, Microsoft Intune, and JD Edwards EnterpriseOne, spanning scheduling, productivity, finance, identity management, and device administration.

Answer based on 13 reviews

Getting Started and Support

### How easy is it to onboard and train a team on FMX?

FMX is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical and occasional users often learn the basics within minutes or after short training, while admins and teams using advanced reports, custom workflows, or multiple departments usually need more guided setup and retraining.

Answer based on 38 reviews

Getting Started and Support

### What customer support options does FMX offer, and how do users rate the experience?

FMX offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as responsive, helpful, and easy to reach, with fast answers, useful training, and follow-up after issues. Some mention inconsistency between representatives and say implementation could be better tailored to each customer’s stage.

Answer based on 154 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

4.6 (52)

75.00% of 52 reviewers that rated this feature as important or highly important

This capability helps you schedule, track, and document recurring maintenance tasks to extend asset life and prevent downtime. Reviewers indicate it is user-friendly, easy to set up, and valuable for planning, though some mention limited filtering options compared to other areas.

Work Order Management

4.8 (47)

82.98% of 47 reviewers that rated this feature as important or highly important

FMX gives you clear tools to assign, track, and organize work orders. Users think the system’s notifications, filtering, and sorting make it simple to monitor progress, distribute tasks, and ensure accountability, while customization options help meet various departmental requirements.

Mobile Access

4.7 (43)

76.74% of 43 reviewers that rated this feature as important or highly important

FMX allows you to access and manage work orders from any mobile device, increasing productivity for field teams. Some reviewers find mobile access convenient and effective, though a few wish for a dedicated app and note occasional display limitations on smaller screens.

Work Order Creation

4.9 (36)

72.22% of 36 reviewers that rated this feature as important or highly important

With FMX, you can quickly create work orders using customizable forms tailored to different needs. Reviewers appreciate how easy and intuitive it is for staff, students, and tenants to submit requests, attach photos, and receive status updates, making communication seamless.

Scheduling

4.4 (31)

64.52% of 31 reviewers that rated this feature as important or highly important

Scheduling in FMX helps you assign tasks, manage emergencies, and track space usage efficiently. Reviewers highlight the drag-and-drop calendar, customization options, and intuitive setup, noting it streamlines project management and ensures the right staff are assigned at the right time.

Asset Tracking

4.4 (27)

66.67% of 27 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

FMX 114 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign assets to users, job sites, and vehicles to ensure accountability

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Store images of assets

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Manage, prioritize and plan for capital expenses

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

Track and manage schedules and meetings via an integrated calendar

AI-based platform which conducts a conversation via auditory or textual methods

An itemized to do list that can be edited as tasks are completed

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track unplanned equipment or network failures

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage and track high-value assets including office equipment, furniture & more

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding.

Use AI to generate content in the form of text, images, videos, etc.

Information, data and reports that are being tracked over time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Report on the allocation and distribution of labor costs across projects

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

FMX allows you to access and manage work orders from any mobile device, increasing productivity for field teams. Some reviewers find mobile access convenient and effective, though a few wish for a dedicated app and note occasional display limitations on smaller screens.

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

This capability helps you schedule, track, and document recurring maintenance tasks to extend asset life and prevent downtime. Reviewers indicate it is user-friendly, easy to set up, and valuable for planning, though some mention limited filtering options compared to other areas.

Arrange tasks based on the level of priority or urgency

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Matrix barcode that stores information

Generate quotes or estimates for customers

Notifications that are delivered to users as soon as an event occurs

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Plan daily routes to optimize employee scheduling and provide directions

Set a time to generate routine reports automatically

Scheduling in FMX helps you assign tasks, manage emergencies, and track space usage efficiently. Reviewers highlight the drag-and-drop calendar, customization options, and intuitive setup, noting it streamlines project management and ensures the right staff are assigned at the right time.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track the status over time for a request, process, asset, or transaction

Allow customers/users to submit support queries and service requests

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Allows fleets and service businesses to track information about their vehicles.

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage and track operations and inventory within warehouses

Track the duration and expiration of warranty as well as any obligations under that warranty

With FMX, you can quickly create work orders using customizable forms tailored to different needs. Reviewers appreciate how easy and intuitive it is for staff, students, and tenants to submit requests, attach photos, and receive status updates, making communication seamless.

FMX gives you clear tools to assign, track, and organize work orders. Users think the system’s notifications, filtering, and sorting make it simple to monitor progress, distribute tasks, and ensure accountability, while customization options help meet various departmental requirements.

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.5 (416)

4.5

Based on 416 reviews

## Pricing

Value for money

4.7 (323)

### Starting price

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/130563/FMX/pricing/)

Value for money

4.7 (323)

4.7

Based on 323 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

Zonar](https://www.capterra.com/p/126605/Ground-Traffic-Control/)[

Google Search Console](https://www.capterra.com/p/210297/Google-Search-Console/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (382)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (382)

4.9

Based on 382 reviews

## User reviews

Overall rating

4.7

Based on 420 reviews

Filter by rating

5(301)

4(112)

3(7)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JF

Jeremy F.

Board Member

Government Administration

### "System setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

Overall experience has been a good one. From the initial contact through the system setup. I'm sure the rest of the process will be great also

Pros

The customer service is top notch. Each step of the setup has been helpful in getting started. Next step Work Order set up

Cons

The only con to the system is all the work that goes into setting the system up. The team is very helpful with the work flow

Alternatives considered

[MaintainX](https://www.capterra.com/p/179296/GetMaintainx/)

[Coast](https://www.capterra.com/p/10004846/Coast/)

Reasons for choosing FMX

After talking to colleagues in similar lines of work that i met in the past

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Chad N.

Director of Operations

Education Management

### "Mostly Satisfied"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2026

Pros

The inherent task management is the best part of FMX. I appreciate the visibilty to all stakeholders too.

Cons

I wish I received a notification if a community user updated their insurance. Without one we have community members thinking they're doing their part, and we have no idea.

Switched from

[Schoology](https://www.capterra.com/p/128481/Schoology/)

Not in the position then, so i'm not sure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Marla D.

Maintenance Admin. Assistant

Education Management

### "Great software! Easy set up and easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

We were looking into getting new work order software. We interviewed 3 different companies and compared the basic look and feel of their software. We liked FMX and hoped that our staff would be able to adapt to the new software. The staff have really liked it and any issue we have is always an easy fix.

Pros

Our staff have had an easy time adjusting to the new software and have had lots of compliments about using FMX.

Cons

We had a few slight issues during the set-up process but nothing that wasn't easily fixed. The staff at FMX were easy to talk with and corrected any issue quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AK

Angela K.

Technology Support Coordinator

Education Management

### "Great overall product for multiple departments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

The transition to this product was seamless and the experience has been great. The ticket customization is exactly what we needed. The fact that it works for multiple departments within our organization creates a value that we didn't have before.

Pros

The product works really well for our organization. The support team has been great. The product is robust for the cost. The user experience has been easy and the ability to customize this for tech vs maintenance works very well.

Cons

More flexibility with creating reports would be great. The ability to report tickets per specific technicians -eliminating others from the report- in an easier way would be great.

Switched from

[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Cost of the product was high- with school funding taking a hit, we needed a more affordable option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LC

Lilia C.

Assistant Director

Facilities Services

### "FMX very user friendly on both Admin, staff & students "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2026

from developing, adding, removing and executing FMX to our staff it was been very user friendly. Our staff likes the fact that they can add pictures on there , where we can see the issue.

Pros

FMX is very user friendly to use. Not only is it user friendly but you can add images to help depict the problem. I have students, staff, use this to maintenance request issues on campus. Not to mention how easy it is to export the reports.

Cons

So far, I have zero complaints about FMX. one thing I heard is that I cannot attach a PDF file. I did want a manual for it so I can refer on how to do it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Patrick C.

Director of Building Operations

Religious Institutions

### "Director of Building Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 30, 2026

Great product, support, and reasonable pricing. The maintenance module reporting has provided the data needed to justify an additional staff member for our Building Operations team.

Pros

The software is very easy to use and to modify for our special needs. Customer support is outstanding, and their response time is always less than an hour after submitting a support ticket. They even followed up two days later just to make sure we are satisfied with the solution to our issue. I highly recommend their product modules.

Cons

We have not experienced any negative issues in the years we have been using FMX. They even allow their customers to put in programming change requests for a feature you would like to modify or add.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

Frustrating user interface and average customer support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Michael M.

VP of Operations

Education Management

### "FMX has changed my job for the better"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

Outstanding product with great support! The software has changed the way we do business at our school. We are way more organized, efficient, and budget conscious. We are still discovering the many features that this product has to offer. It has allowed me to be a better administrator in so many ways. Thankful to have it available to my maintenance, transportation, and custodial teams as well as a great tool to keep a facilities usage calendar for our entire school system to use.

Pros

I love everything about FMX. Workorder system, facility scheduling, transportation, inventory, interactive mapping, and capital planning!

Cons

They have not fixed the glitches when using schedule requests with auto-generated workorders. This is a great feature, but there are two issues which seem easy to fix. 1) the description is blank when the work order is generated and 2) if more than one location is selected in the schedule request - no work order is generated.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

Better value and overall better product than School Dude.

Alternatives considered

[Event Manager](https://www.capterra.com/p/239104/Event-Manager/)

Reasons for choosing FMX

Diversity of options available far out-weighed the others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BS

Brandi S.

Office Manager

Education Management

### "FMX brings productivity to a higher level!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2025

I love FMX and all the available features it provides to keep us paperless and more productive completing work orders more timely.

Pros

The ability to be completely paperless as well as the ability to see work order status at a glance and assign them.

Cons

I feel that the reporting options could be a little more user friendly and easier to customize the data you want.

Switched from

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

Wanted to be able to go paperless and mobil. To come into the digital age.

Alternatives considered

[Maintenance Care](https://www.capterra.com/p/133246/Maintenance-Care/)

Reasons for choosing FMX

Seemed the most bang for the buck and had all the features we were looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MF

Michael F.

IT Director

Education Management

### "Good Job FMX!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2025

My overall experience with FMX is an easy 10/10. I have never had an issue with any of the features they provide.

Pros

I love how easy to use FMX is. I use this system daily and I can not find much to complain about. The UI is great and the customization is great. It is also straight forward and easy for end users to submit tickets!

Cons

The only thing I wish FMX has was maybe like a "drag and drop" organizational feature to tier tickets in their priority. Instead of it being tiered by essentially "Time/Date" of submission.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Johnny P.

Director, Facilities Operations and Maintenance

Primary/Secondary Education

### "I Should Be a Spokesperson for FMX"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2025

We’ve been using FMX for maintenance and preventive maintenance requests, and it’s been a great tool for keeping our operations organized and responsive. We’re currently implementing mapping to connect assets and key areas of our campus, and we’re excited to eventually roll everything into capital planning. Another department on campus has already shown interest in FMX’s scheduling and events capabilities, which really speaks to the platform’s versatility and value for the money. The implementation process was seamless—FMX’s team guided us through every step flawlessly—and their customer service continues to be excellent. Overall, FMX has proven to be a reliable, user-friendly solution with features that grow with our needs.

Pros

The implementation was seamless with outstanding customer support (thanks, \[sensitive content hidden\]), and the software’s versatility—from maintenance requests to mapping and capital planning—makes it a real value across multiple departments.

Cons

So far, very little—the platform is feature-rich, and we’re still exploring its full potential. The only challenge is that with so many useful tools, it takes time to roll out everything campus-wide (and to devote the time internally, when you're still putting out fires every day!).

Switched from

[Work Planner](https://www.capterra.com/p/10020622/Work-Planner/)

Wanted to improve the communication between a work order submitter and maintenance, and FMX's internal communication was impressive.

Review source

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