# AIM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about AIM Software - reviews, pricing plans, popular comparisons to other Golf Course products and more.

Source: https://www.capterra.com/p/130285/AIMsi

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# 

 AIM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

AIM

## What is AIM?

From tracking various membership levels, to booking a tee time, to tracking your pro shop inventory, to scheduling lessons, to reserving a banquet room, to selling meals and drinks at the bar, AIMsi covers it all, while keeping it simple enough for your full-time and seasonal staff to use. Active-e is an e-commerce software solution that partners with AIMsi for an enhanced web presence. Active-e features a secure shopping cart, website hosting, online tee-time scheduling, and much more!

## What is AIM used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Overall rating

Based on 198 user reviews

Reviews sentiment

Positive

82%

Neutral

7%

Negative

11%

Pros & cons

Comprehensive inventory control features

Frequent software crashes and errors

Starting price

$995

Flat Rate, One Time

Free trial  
not available

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## AIM alternatives

Highest Rated

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

[4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

## Pros and Cons

Comprehensive inventory control features

79% positive reviews out of 28

Most reviewers find inventory management enables efficient tracking, reporting, and multi-location oversight, improving decision-making.

Frequent software crashes and errors

76% negative reviews out of 41

Most reviewers indicate bugs and issues cause regular crashes, data loss, and difficulty correcting mistakes, impacting reliability.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

4.3 (31)

54.84% of 31 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Inventory Management

4.4 (29)

62.07% of 29 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

For Retail

4.6 (26)

69.23% of 26 reviewers that rated this feature as important or highly important

For Retail Stores

Payment Processing

4.4 (25)

60.00% of 25 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Point of Sale (POS)

4.7 (21)

66.67% of 21 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

eCommerce Management

4.2 (17)

41.18% of 17 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

AIM 45 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Tracking, calculating, and paying commissions and earnings to employees

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Digitally sign online documents

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Create, send, and track purchase orders and their statuses

Upload, track, and submit receipts in a central database

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Manage the buying, selling, and holding of stocks

Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes

Sample files or documents that could be customized as needed or used as is

Interactivity between software and users by touching areas on the screen of display devices

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

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Features

4.2 (192)

4.2

Based on 192 reviews

## Pricing

Value for money

4.0 (106)

[View pricing plan details](https://www.capterra.com/p/130285/AIMsi/pricing/)

Base Package

$995.00

Flat Rate,One Time

It includes:

-   1-Hour Online Training
-   1 Workstation License and Two Months of Premium Maintenance Plan
-   Accounts Receivable
-   All Point of Sale Activity
-   Barcoding
-   Customer Management
-   Daily Report
-   Electronic Gift Card Capabilitiesm Complete POS Activity
-   Includes 1 User
-   Inventory Control
-   Report Catalog
-   Time Clock

Value for money

4.0 (106)

4.0

Based on 106 reviews

## Integrations

[

Smartwaiver](https://www.capterra.com/p/168238/Smartwaiver/)[

FastBound](https://www.capterra.com/p/195829/FastBound/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (196)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (196)

4.3

Based on 196 reviews

## User reviews

Overall rating

4.1

Based on 198 reviews

Filter by rating

5(82)

4(72)

3(20)

2(13)

1(11)

Mentioned topic

Sorted by most recent

AM

Al M.

Managing Member

Sporting Goods

### "AIM Software and POS System for retail sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2023

Positive! Their customer support is exceptional. Their Tech staff are very knowledgeableand patient. In 45-60 seconds, I can be on a call with an English speaking technical representative who knows the Tri-Tech/AIM system.

Pros

Quickly execute sales, tracking serialized inventory and sales is detailed and quick.

Cons

There are a million features! It was overwhelming in the beginning to decide which ones were going to be essential for our business.

Switched from

[Datio POS](https://www.capterra.com/p/213219/Datio-POS/)

We needed more tracking and reporting capabilities. We needed a customer database, better marketing functions, there are a bout 100 reasons. Data was good to us, but we needed more power and functions than they could provide.

Reasons for choosing AIM

Customer service, staff knowledge

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Joe R.

Owner

Retail

### "The BEST option for almost any industry."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2022

Pros

It is very customizable. Along with automating some processes, you can have everything completed with a click or a touch

Cons

Be prepared to watch a lot of videos to learn how to set up and use AIM. You will also need to build your specific training documentation for your company.

Reasons for choosing AIM

AIM gave us the most flexibility without having to buy everything at once. Adding modules is a snap. Support services from AIM are always available and include updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bill B.

Sales

Music

### "An overall great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2022

We moved from a custom AS400 program written for our company to AIM almost 10 years ago. We've been very pleased with AIM & never looked back. No program is perfect & they all have their little quirks, but we've been very pleased with AIM & have no interest in shopping for another platform.

Pros

There is a lot to unpack in this program, but once you've learned the system it's an all-in-one package & is fast, easy & efficient to use. Integration between our website, payment processing, shipping, etc. make our life easier. The program is constantly updated with enhancements & quality of life updates making the software faster & better to use. Tech support is very responsive to our needs & requests, development has made many changes to the software at our request to better fit our needs.

Cons

The Vortx web platform that integrates with AIM comes with a lot of limitations & the custom report tool is difficult to use. The SQL platform version 12 uses is powerful, but the hardware & software startup cost (SQL especially) can be high. There is not a good solution for working with products that are sold in both a physical AND digital format.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WM

Whitney M.

Owner

Music

### "Owner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 30, 2022

Good

Pros

Point of sale and Inventory, reports, service

Cons

Lesson Program feature, does not integrate with teacherzone well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KJ

Katie J.

School Director

Music

### "Great product!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 29, 2022

Overall the experience has been great! Our business has been using this software for almost 20 years and any time we have a question or an issue, customer and technical service is always easy to access and help with the problem.

Pros

Easy to navigate through the menu options. Simple layout among the different screens.

Cons

We have not upgraded our software to version 12 yet. That being said, the version we are currently using is not online integrated as far as the lesson module goes. If that has changed with the newer version, then I have no cons

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mitch M.

Manager

Music

### "Small shop with multiple needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 28, 2022

Overall the POS has helped us make large improvements to how we do bussines. In many small ways the software is inflexable and since we have an owner with a CPA he has noted that the accounting side of the software is not as intuitive as others like quickbooks. As we get more familiar with it things are making more sense but the learning curve for the accounting reports is steeper than expected.

Pros

Customizing the menu system makes it easy to help new users get familiar.

Cons

The bugs that we do have often leave issues that take time to find or resolve after the initial issue is corrected.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Integrations of different locations inventory. Transfers, repairs, orders ect.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Janice K.

Controller

Retail

### "A jewel in a difficult and expensive industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2022

We deployed, then 4 years later deployed ecommerce

Pros

Ease of Use, Cost, Customer Service, Merchant Services relationship.

Cons

Canned Reports are often minimal, but I summarize them in complex Xcel worksheets

Reasons for choosing AIM

Cost, database structure, merchant services relationships

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PW

Parker W.

Owner

Sporting Goods

### "Best A&D and POS software I have used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 28, 2022

The software allows us to keep all of our records on site and quickly access them from as many terminals as I would like. I recommend AIM to everyone in the firearms industry.

Pros

The team at AIM gave me all the support I could ask for with setting up the software. I can barely turn a computer on and they were able to set it up for me so that I could start using it immediately. Customer support is flawless. The price was well below competing software and still had all the features I could ever use plus some.

Cons

We have experienced some lagging issues, but the team at AIM is working with us to resolve this at no cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Suzanne P.

Business Manager

Music

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 28, 2022

Pros

Product is easy to use and the technical support has been wonderful!

Cons

We have requested a few additional options to be added to AIM and the programers declined.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Amanda M.

Lessons Coordinator/Accounts Receivable

Music

### "Easy to use for the non-techy. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 28, 2022

If really good. The customer service cannot be beat!

Pros

It is the app that we use for every aspect of our business. From POS to inventory control we have it all in one place. The straight forward menus and feature with in each module is user friendly.

Cons

I do feel that the system is a little over complicated with so many pop up windows. Also, tranactions seem to have too many steps for simple procedures.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130285/AIMsi/reviews/)

Popular comparisons

[Odoo vs AIM](https://www.capterra.com/compare/130285-135618/AIMsi-vs-Odoo)

[Rain POS vs AIM](https://www.capterra.com/compare/130285-140893/AIMsi-vs-Rain-Point-of-Sale) 

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