# Page 9 | Workable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Workable the right Applicant Tracking solution for you? Explore 659 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130175/Workable/reviews

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Workable

4.4 (659)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Workable

## Showing most helpful reviews

Showing 201-225 of 659 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Matthew F.  
Director, Business Affairs  
Entertainment  
Used the software for: Less than 6 months

### "Helpful tool for all"

March 3, 2025

4.0

Allowed the hiring process to run smooth

Pros

Very convenient at sorting applicants in a manner that is easy to review

Cons

the app didn't seem to have the same abilities as the website.

Review Source

Response from Workable Software

March 21, 2025

Thank you for your feedback! We're glad to hear that our tool has made reviewing applicants easier and streamlined your hiring process. We appreciate your note about the app and are always working to enhance its features to match the website's functionality. If you have any specific suggestions, we'd love to hear them at support@workable.com.

VR

Verified Reviewer  
Advisor  
Entertainment  
Used the software for: Less than 6 months

### "Great tool for ATS"

September 28, 2024

4.0

Pros

Easy to use and implement along with variety of features

Cons

The features are a bit scattered and can be worked on

Review Source

HK

Hassan K.  
Senior Auditor  
Accounting  
Used the software for: 1-2 years

### "My Experience With Workable"

September 4, 2024

4.0

Pros

I like that Workable is a great recruitment solution. From applicant tracking to supporting the hiring process, it is an all in one solution. It is well equipped, effortless to use and affordable too.

Cons

Workable has made our works easy and no shortcomings.

Review Source

SA

Sanchita A.  
HR  
Apparel & Fashion  
Used the software for: 6-12 months

### "Good software"

November 19, 2024

4.0

Like it overall, sometimes can be annoying but usually very good

Pros

It does a lot of stuff at one place which is good

Cons

Sometimes crashes and creates problems but usually is fine

Review Source

KW

Krystal W.  
Project Coordinator  
Government Relations  
Used the software for: 6-12 months

### "Workable Works"

September 3, 2024

5.0

Pros

Workable streamlined our hiring process and we only had to use one system!!

Cons

The price was very costly. We did not get the full benefit of all the functions

Review Source

IJ

Ian J.  
Marketing Lead  
Hospitality  
Used the software for: 6-12 months

### "Great for creating new job descrpitions"

December 2, 2024

5.0

Pros

Easy to setup job description and its new AI feature is superb

Cons

If you accidentally move a candidate it was hard to revert that change back

Review Source

Tim E.  
Freelance Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Workable A Way in to To Freelance Writing Jobs"

August 31, 2024

4.0

Good. Sometimes secure jobs that haven't been listed on specific writing sites are powered by Workable

Pros

It comes up with some good and left field freelance writing opportunities

Cons

There aren't that many that spring to mind although maybe it's not so focused on my particular field

Review Source

TD

Tiffany D.  
Operations Team  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for Remote teams looking to expand"

August 27, 2024

5.0

Pros

It's great that you can communicate, review, and offer interviews and positions all in one place.

Cons

I think that the inbox could be a bit more clear.

Review Source

CD

Carl D.  
News Director  
Broadcast Media  
Used the software for: Less than 6 months

### "Workable solutions for hiring!"

September 16, 2024

4.0

Overall, it made things easier when searching for good candidates for jobs.

Pros

Great for recruitment and hiring! Easy to post and search for people.

Cons

Has a bit of a learning curve getting started.

Review Source

VR

Verified Reviewer  
Talent Sourcer  
Accounting  
Used the software for: 1-2 years

### "Easy to use"

May 8, 2024

5.0

Really good experience. One must try to use it.

Pros

It's user friendly. Any once can learn it quiclkly.

Cons

Payroll management, I like less because it's bit confusining.

Review Source

MS

Merihan S.  
Recruiter  
Telecommunications  
Used the software for: 1-2 years

### "one of the best ATS for Professional recruiting"

May 15, 2024

4.0

I am super happy with workable as a senior recruiter , very well organised with good cost

Pros

\-good for job posting on relevant job boards -using templates makes it more easy -can be used on mobile apps which makes it effecient -good for documentation and montitoring pipeline -ability to use bulk emails to applicants -integration with email and calandar which saves us time

Cons

\-not so much editing options for job posting -challenging with the referral employee bonus -those who refer the candidates must also track the status of the application

Review Source

VR

Verified Reviewer  
Associate Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Workable is an outstanding system for your recruitment needs"

April 25, 2024

5.0

Pros

1\. Very proficient ATS 2. Clean dashboard 3. Smooth navigation 4. Easy integration

Cons

1\. Seeks a lot of bandwidth 2. Resume search is not good 3. Tagging needs to improve

Review Source

Mariam D.  
Marketing  
Food & Beverages  
Used the software for: 1-2 years

### "Good for big businesses "

May 7, 2024

3.0

Pros

Not meant for small businesses owners and not many options

Cons

Could be better for small businesses and give more options

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Option plan they offered and options for small businesses

Review Source

CM

Clayton M.  
Sr. Manager Client Experience  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Workable for hiring"

June 14, 2024

5.0

Pros

Workable is a very easy platform to use to help you find the right candidate for the job postings you have for your organization. It always makes me easy to manage the hiring process for our department.

Cons

Nothing notable comes to mind. I feel like Workable is very user friendly.

Review Source

MM

Mallex M.  
Freelancer  
Printing  
Used the software for: Less than 6 months

### "My freelancing Experience with Workable"

May 30, 2024

5.0

Pros

Working as a freelancer, workable helped me to assist many HRs in recruiting talents from globe. So, the ability to connect clients from all over the world is what makes me to like this software. Also, it's cool features than are intuitive for anyone make me still love it.

Cons

Sometimes Jobs are not really, so failure to filter real and fake job posts in this platform is not stable yet.

Review Source

WL

Will L.  
Talent Lead and Platform Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Essential tool for mid sized firms "

November 14, 2023

5.0

Pros

Intuitive, ease of use. Excellent integrations, good customization and automation options.

Cons

More automisation, more front end customisation.

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Tribepad](https://www.capterra.com/p/149593/Applicant-Tracking-Software/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

More suoted to our growth needs with better features.

Review Source

Response from Workable Software

December 25, 2023

Thank you so much for your kind feedback! We truly appreciate your positive review and are delighted to hear that you are enjoying our software.

María de los Ángeles D.  
Responsable de Recursos Humanos  
Program Development  
Used the software for: 6-12 months

### "Excelente software de reclutamiento"

June 1, 2023

5.0

Nuestro proceso de reclutamiento se hizo menos tedioso y mucho más eficaz. Redujimos los tiempos del proceso de reclutamiento y mejoramos los KPIs del área.

Pros

Tiene muchas funcionalidades que abarcan la totalidad de cada una de las actividades del proceso de reclutamiento.Sus múltiples integraciones ayudan a automatizar las funciones del departamento de Recursos Humanos.Los múltiples canales para publicación de empleo la hacen maravillosa.

Cons

Por tener tantas funcionalidades la curva de aprendizaje es considerable, sin embargo, luego se hace muy sencilla su implementación

Switched from

[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)

Workeable nos pareció un software más amplio y con mayores funcionalidades.

Review Source

CQ

Christian Q.  
vendedor  
Marketing and Advertising  
Used the software for: 6-12 months

### "trabajo real"

November 29, 2023

4.0

Pros

porque se puede evaluar el perfil y ademas se puede seleccionar a la persona que requerimos para trabajar con el y ademas tener el perfil del candidato y conocerlo al momento rapido y eficazmente

Cons

lo que no me gusta que tiene que pasar por algunos filtros y es un poco tedioso con el cv esta bien

Review Source

Response from Workable Software

January 11, 2024

Thank you so much for taking the time to provide your feedback. We truly appreciate your honesty, and we're sorry to hear about the challenges you've experienced. Your insights are valuable to us in our ongoing efforts to improve. If you're open to it, we'd love to learn more about the specific issues you've encountered with filtering and viewing CVs so that we can address them more effectively. Please feel free to reach out to support@workable.com to discuss this further. We appreciate your business and the opportunity to improve our service.

NC

Nancy C.  
Director of Talent Acquisition & Employee Engagement  
Marketing and Advertising  
Used the software for: 2+ years

### "Very Solid ATS, with Some Very Solid Quirks"

September 25, 2023

5.0

The product has a lot of potential. I've used several ATS' and do like Workable the best, but the implementation experience is horrible.I feel like the team at Workable has a good product, that could be great - it's just not.

Pros

The User Interface and Experience is stronger than most of the ATS that I've used. It's highly intuitive with some quirks. My hiring manager's like the ease of use for interviewing and evaluating candidates.The speed of the site and app are also great. I also really like the customization of the careers page.

Cons

The migration and implementation were a total disaster. The sales team did not explain that I would have to import 19k files from my previous system into a single Excel document on my own. No help was offered, only finger-pointing at my previous system or an offer to upgrade to a higher monthly subscription. I've had several issues come up where I've reached out to Customer Service and was only provided with 1/2 of the solution. I raised my concerns and was met with zero interest in ensuring that I had a better experience with Workable. I've yet to speak with a person who really seems to care about the customer experience now that I am actually a customer.The "people search" function is cool, but there are only 4 filters, so it's information overload. Using AI to create job descriptions is great, but there's no way to adjust the prompt. If you want to look at the candidate's full profile, you can't do that from within a job, you have to open another screen and look at the candidate in the database, outside of the job. The self-scheduling link has confused several of my candidates. When I raised my concern over this, I was told that if my candidates were too stupid to figure it out, I should use that as a barometer for hiring.Like I said earlier, there are just so many strange quirks that could be easily solved.

Review Source

Response from Workable Software

December 25, 2023

Thank you for taking the time to share your feedback. We truly appreciate your honesty, and we're sorry to hear about the challenges you've experienced. Your insights are valuable to us in our ongoing efforts to improve. If you're open to it, we'd love to learn more about the specific issues you've encountered so that we can address them more effectively. Please feel free to reach out to support@workable.com to discuss this further. We appreciate your business and the opportunity to make things right.

ST

Sofia T.  
Director of HR  
Computer Software  
Used the software for: Less than 6 months

### "Love and hate relationship with this ATS"

May 23, 2022

3.0

Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year.

Pros

I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries.

Cons

The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it.

Reason for choosing Workable

Because they promissed to intergrate with Naukri, Upwork, Checkr and 24/7 customer support. None of the integrations work, and the customer support is not 24/7 and is less than helpful, and very slow to respond.

Review Source

SS

Samantha S.  
Recruiter  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Recruitment and HR ATS"

February 20, 2023

5.0

Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process).

Pros

Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process.

Cons

Sometimes you have to put candidates info manually.

Switched from

[Personio](https://www.capterra.com/p/158622/Personio/)

Management decision based on available features.

Review Source

Lauren C.  
Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "Solid B+"

September 20, 2021

4.0

I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn.

Pros

I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough.

Cons

Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it.

Alternatives considered

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

Reason for choosing Workable

I’d used it before and was familiar with it

Switched from

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Greenhouse was too robust and more than we needed

Review Source

YA

Yara A.  
Human Resources Manager  
Real Estate  
Used the software for: 2+ years

### "Helps apply governance and transparency standards during all stages of employment"

December 27, 2022

5.0

We have achieved many benefits from using Workable, as it enabled us to access the best experiences that we need directly, as we can publish on various platforms in the way we see fit, and we can receive applications directly, sort them, call candidates for interviews, and manage interviews and evaluations during them transparently.

Pros

Workable enables us to adhere to governance during all stages of employment, and the smooth and organized procedures enable us to choose the appropriate candidate with full transparency. It's great that Workable integrates with all the different recruitment sites, especially Linked, which simplifies job posting procedures by our team without incurring additional costs. The procedures for receiving and collecting applications are done automatically, where I can extract status reports at any time, which show a summary of the number of applicants, their names, other years, and many other details that can be shown as needed. Workable helps us a lot during the screening of applicants to prepare a list of candidates, as we can exclude those who do not meet the conditions easily, and extract a list of the best applicants. Workable enables us to send acceptance and rejection notices to applicants, and we can also schedule and schedule interviews. It is also great that during the interviews we can create a file for each applicant and include all the documents he submitted with the interview evaluation.

Cons

As for my experience with Workable, I was able to interact with all the tools easily, and did not face any difficulties.

Review Source

CL

Corinna L.  
TA Lead  
Computer & Network Security  
Used the software for: 1-2 years

### "Simplifies recruitment!"

January 17, 2023

5.0

When I joined the company 1.5 years ago, I was working in a chaotic way to deal with managers, candidates and reports which were all over the place. We now have a system that allows us to deliver a seamless experience and track and source candidates. We are still heavily reliant on agencies which we are trying to change but at least we can gather information in the system to keep on top of this. Workable is such a great plug and play method and setting this up was extremely easy and building our careers page worked effectively too. We are able to make changes quite quickly which is great. It is a little expensive compared to other recruitment systems but the AI aspect of the tool is what you need and pay for which is fantastic.

Pros

We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience.

Cons

We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole.

Reason for choosing Workable

Because of how intuitive it is and user friendly for recruiters. It allows you to conduct searches in the system for ease too.

Review Source

TC

Tiffany C.  
Talent Acquisition Associate Specialist  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Workable is easy for everyone to use!"

August 10, 2022

5.0

Workable has been great. definitely one of the most intuitive ATS that i've ever worked with. It's easy to onboard our hiring managers into the system too because everything is right there for them: clear toolbar, comment, evaluate, and so much more.

Pros

The customizability of everything that Workable has makes the experience for the candidate so smooth. We can find out what information we're looking for right in the application. Reviewing, sharing, evaluating candidates have never been easier! The timeline tells you all the communication and actions taken with the candidate and the tabs organize the topic so that you can easily see all evaluations at once. Integration with Outlook/Microsoft 365 has made my workflow so smooth as well. Customer support is also SO helpful whenever I have a question, I know someone will be able to help me with it.

Cons

There are a few features I wish Workable had. 1. while we are able to have the candidate's first name and last name, there is no placeholder for preferred names (Johnathan Smith's first name will always be Johnathan unless we manually type "John" or something else.) 2. A place where we can send a link to a sourced candidate's application instead of creating a separate google doc with their information or filling out the application on their behalf. ICIMS has a way to send a personalized link and login to candidates to see their application + fill in blanks.

Reason for choosing Workable

ICIMS was soooo confusing. not intuitive. not as clean looking as Workable.

Review Source

Response from Workable Software

August 12, 2022

Wonderful detail, thanks Tiffany. Will roll the preferred name and custom link ideas to product. You're also welcome to suggest them directly in our customer community: https://community.workable.com/ideas . Appreciate your feedback and support!

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