# Page 9 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 201-225 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Julie P. Vet technician Veterinary Used the software for: 2+ years ### "Not my favorite system. " June 25, 2021 3.0 Pros I like the bar on the top of the screen. It’s helpful to be able to quickly switch from screen to screen. However, I wish that it was the same for all screens. Specifically, I wish that I could switch back and forth from inventory to whiteboard. Instead of going to the home screen first. Cons I wish that when changes are made that they are actually useful. Moving a bar to the other side of the screen or changing colors is not worth the havoc and slowing down of the system that it causes. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for being a great customer and for sharing your feedback with us. TF Trisa F. Owner/Veterinarian Used the software for: ### "Not a good fit for mixed or large animal practice, continued soliciation phonecalls and emails." July 22, 2015 2.0 OnceI was out of the initial purchase and training period everything went downhill quickly. From the first payment I had an issue with using my rewards credit card; specifically an error message that information was missing and transaction had to be reentered. When I called eVetPractice they stated that it was an issue with Intuit, and they could not help me. I chose to do business with eVetPractice, not Intuit; eVetPractice chose to use Intuit for their payment system and should be doing the legwork. We practitioners are busy, our time is valuable, and I was paying them for their service. These are the truly frustrating issues of practice ownership. In the end it was a lot of hassle for what turned out to be a glorified vaccination reminder program for my practice. To summarize my issues: 1) The system is cloud based, yet not apparently functional for all browsers. Frustrations were akin to Zoetis' website/dashboard. 2) Solicitation. I received several calls and from their partners wanting me to use their payment systems, or buy their product. I am still getting these emails and calls months after discontinuing eVetPractice. This is frustrating especially after the experience with Intuit. 3) Not user friendly for other members of my staff, they became frustrated quickly, even though one had sat in on the training with me. No one besides myself even attempted to use it. 4)At startup I had asked about what would happen to my client records if I chose to no longer use the program. I was told that I would have access to the records, just not be able to use the program or change anything, for a few months afterward. This was not the case, I was locked out as soon as my subscription was over. Even as I was writing this I received a call from Bluefin, asking specifically to speak to me (not my manager, who is capable) during office hours. The representative stated that eVetPractice had asked them to reach out to me and that he knew he was catching me at a bad time. Review Source Response from Covetrus Software Services July 23, 2015 We regret that you did not enjoy the software. The payment situation with Intuit was frustrating. We contacted Intuit¿s IT as we do not have access to their system. We did follow up, but you ended our service shortly after. The system will run on browsers including: IE, Firefox, Chrome, and Safari. Recent versions of these browsers should have no problem, but outdated may. Bluefin does reach out to clients to explain benefits of an integrated payment solution. You were our contact, they would have asked for you. We don¿t have any other partners that should have contacted you. The system is designed to be intuitive, but we encourage all staff be trained during the setup, and we check in regularly. It is not possible for us to tell who is comfortable with the system unless it¿s communicated. It is not standard to store data after ending service. We can provide that for a reduced cost, upon request. You asked that we end your service and said there was nothing else needed. JM Jennifer M. Receptionist Veterinary Used the software for: 2+ years ### "Lots of clicking but easy" June 10, 2021 4.0 Overall we have been happy. It’s a way for us to go about 75 percent paperless. We like the system and how the company values the users input to make changes and upgrades. Pros This software has been used at our practice for two years. It’s a huge upgrade from our previous system. It keeps your schedule nice and organized and can be customized. Information is detailed on a pet and subgroups things ie tests, appointments, medications etc. Cons Sometimes it’s very slow. Other users complain of the same thing. Also you have to do a lot of mouse clicking to get to different screens. Somethings are not easy (boarding animals can be a pain) Review Source SG Steven G. Veterinarian/owner Veterinary Used the software for: 2+ years ### "Evet Practice Review from a solo practitioner. " March 30, 2021 4.0 In general technical support has been good and very responsive. The setup when I initially went to even brutal. It took many hours on my part getting things set up. I am not sure I would have gone through with Evet had I known that. Pros Integration with many other apps, lab equipment. Cons Very inefficient. It takes a million clicks to get anything done. Also, the inventory section is awful. It should alert at low inventory and not allow a charge to be put through on a zero inventory item. Improvements seem to come slowly. Recently there have been aesthetic changes but not much that truly improves the functionality of the software. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse ezyVet was much too expensive. Idexx Neo was not robust enough. Vetter, at the time, did not have as much integration with lab equipment and third party software. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) I wanted something that was cloud based as I was tired of maintaining a server. Review Source MO Marisa O. Practice Manager Veterinary Used the software for: 1-2 years ### "Marisa Owens" March 22, 2023 3.0 Overall it is good, but the features for day to day use are lacking. Pulse also does not play nice with others and the lack of integration options is difficult. Pros Easy to use and train new staff. Helpful customer service. Inexpensive software. Cons \-Not being able to print labels directly to a printer-Inventory management-Not being able to invoice while in an exam note-Just a lack of features that similar competitors offer-Not being able to integrate with Vetsource-Not being able to integrate with other payment processing providers Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Moved jobs Review Source Response from Covetrus Software Services June 2, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. TJ Tracy J. Practice Owner Veterinary Used the software for: 2+ years ### "Good value for smaller practices" March 30, 2021 3.0 This is a good product for the money for a smaller practice. We have outgrown it considerably (do not have days in end to work through data spreadsheets). We are currently looking to switch to A more robust system. Pros On the user side this system is pretty easy to use and relatively inexpensive. Cons Reporting functionality is terrible. Several of their reports simply don’t work (and they acknowledge this but still have them as an option to select. Once you find the reports that do work, you have to export to multiple excel spreadsheets then use your sort and search functionality to get any usable information. You must be very proficient with Excel to get any good data from this system. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Pulse At the time Vetter was not developed enough and Ezyvet was a lot more than we needed in terms of functionality. We are considering a change to Ezyvet now. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Intravet was a dinosaur and WAY overpriced. Review Source AB Anne B. Manager Veterinary Used the software for: 2+ years ### "Solid Software" November 17, 2020 5.0 Its easy to go eco friendly and streamlines communication with Clients. Takes a lot of programs and brings them all together Pros Transitioning to Evet software was relatively easy! Our team was able to easily and quickly catch on to how it works and the intricacies. Love the ability to add or subtract (activate and deactivate) settings and reports, it is very easy. Our technicians love the online anesthetic monitoring form. Finally all of us love that this system is accessible from anywhere. If our internet goes out, we love having the ability to remotely access the software. Cons Integration was not difficult, it was actually the opposite. What is difficult however, is how evet shuts down (slows down to the point of not functioning) during our office hours. When Evet does maintenance we are still open and cannot get our tasks done that need to be. Every Wednesday of every week there is some type of slowing down that happens with Evet. We are open till 8-9pm on Wednesdays and when it get closer to the end of our evening, evet slows to the point of not working anymore. The other con would be the inability to store Clients Credit Card numbers, it is high in demand. Printers and label makers are incompatible with Google Chrome - so we often have troubles. Review Source VP Valeria P. Assistant Manager Veterinary Used the software for: 6-12 months ### "Lots of things still need to be fixed" December 3, 2020 3.0 Ability to email any possible document that the client would need including medical record and vaccine record. Pros Ability to email any possible document that the client would need including medical record and vaccine record. Also the option to be paper light instead of keeping paper medical records. Cons In our case we have a second practice that mainly does grooming so the medical settings don't really apply to that practice. Maybe add some grooming settings like grooming notes, regular notes get mixed with medical notes. There's also lots of clicking for certain things, when one click could be enough. I also have to be in control of multiple things because I am unable to give the gear icon access to certain employees unless I set them up as business owner or administrators. There should be a level system for employees or the option to select which options from the gear icon they can access. Also we would like to have declined items show up on invoices. Also it would be better to have a Who Got option (who received which medication or service) instead of running a report. Support sometimes doesn't know how to fix things. I talked to 5 different people once to fix a very simple issue. Which was to activate the quick invoicing option. Reason for choosing Covetrus Pulse The idea of being paper light, emailing customers. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We wanted to be paper light and have new technology. Review Source WM Wendy M. Marketing Manager Veterinary Used the software for: 2+ years ### "Don’t recommend " September 11, 2023 1.0 Pros Can’t think of anything (Even this survey is annoying) Cons Marketing tools, texting, scheduling… nothing is really user friendly Review Source Response from Covetrus Software Services December 13, 2023 Your feedback matters to us. Thank you for taking the time to tell us about your experience. HG Holly G. Veterinary Technician Veterinary Used the software for: 1-2 years ### "eVet Practice Veterinary Review" August 12, 2021 5.0 Fairly easy to get a birds eye view of Patient medical history, current medications, vaccine/test/annual exam reminders. Pros Much more intuitive/user friendly than previous product. Of all CRMs I've used in my professional life, this one definitely ranks as one of the easiest to use. Cons There are a few features that I've requested specifically around emailing clients , scheduling and app integration (e.g. Outlook for emails and Vitus Vet for chats - currently these are saved in a very odd spot). As far as emails with clients - still a lot to be desired here. Salesforce has great email integration - it would be nice if this were the case with eVet practice. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. JT Jennifer T. Hospital Manager Veterinary Used the software for: 2+ years ### "HP-Review" June 23, 2021 3.0 Good. Would like CHAT assistants to be more compitent, or more able to direct questions, to find resolutions. Pros the system is easily confromed to fit the needs of the practice. Cons The begining was like starting with just a blank sheet of paper, not enough templates, too much work to make system efficent for practice. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. ES Emma S. Hospital Manager Veterinary Used the software for: 6-12 months ### "Easy to use, best PMS out there" September 18, 2023 5.0 Wonderful. Have worked for years with two other big name PMS and this one tops them all. Pros I love that it is cloud based - so you can hop on anywhere if needed. Cons The set up was easy but tedious - but necessary and once done - it is so easy to go back and make changes. Reason for choosing Covetrus Pulse Due to the ease of charting and keep track of inventory Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Inventory and charting to be made easier Review Source Response from Covetrus Software Services December 13, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. jT joy T. owner Veterinary Used the software for: 2+ years ### "evet good value and features are still a work in progress" June 15, 2021 4.0 i like that it is in the cloud based. overall, i was debating between ezyvet and evet. im not sure i made the right decision. i am hoping with all the uodates that it will improve Pros customer service is great! always there to answer my questions and very patient and friendly Cons i have a hard time telling if the client transaction isnt cut and dry. if they left a deposit or if they have a balance on the account it is difficult to tell the formatting kn the document template is frustrating. it doesnt work like microsoft word. the tabs and bullet points dont format correctly we had issues with it running slow and our entire schedule disappearing Reason for choosing Covetrus Pulse appeared to be more user friendly and less complicated to work with Review Source Response from Covetrus Software Services August 24, 2021 Thanks for being a great customer and for sharing your feedback with us. MO Mark O. Practice Mgr Veterinary Used the software for: 2+ years ### "Excellent cloud solution, a good value" March 30, 2021 5.0 EvetPractice has eased my anxiety around daily backups, redundancy and hardware failures. Their update management has never left us without functional software. I have recommended and assisted 3 other hospitals transition to EvetPractice and will continue to do so. Pros EvetPractice allowed us to move to a paperless process. Integrations with 3rd party products have eased tasks like reminders and lab result management. Pricing is very straight forward - per doctor fee rather than per user or per client. High uptime availability, monthly updates, great tech support available via the app to all users. Cons reporting is only somewhat customizable. Many canned reports are provided, but new reports cannot be created by user Reason for choosing Covetrus Pulse EvetPractice was designed by a veterinarian and worked well with our existing process. EvetPactice offered best pricing model. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Avimark became bogged down with useless features, updates would often crash the system, backups and restores cumbersome. Hardware dependent solution could not run on tablets. Review Source LK Lynn K. Office Manager Veterinary Used the software for: 6-12 months ### "Riverton Veterinary Clinic Review" August 16, 2021 4.0 It has been a good experience. We want to create efficiencies for our staff and our clients. Because some staff turns over, such as reception, it has to be easy to learn. Pros It is very intuitive. Relatively easy to enter client and patient information. I like the customization of colors on the calendar. I like the recent changes to the top menu so it looks less cluttered. It is easy to find client or patient information from a management perspective. What I like most about the software is the availability and helpfulness of the customer support team Cons Reporting is really lacking. I should be able to run a custom report pulling whatever fields I want. It is cumbersome to remove client and patient alerts...sometimes have to clear the field multiple times. It is not intuitive to create new templates/documents Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We wanted to move to an electronic MR system and have a system that is easier to use. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. VW Vaughn W. Practice owner Used the software for: 1-2 years ### "Could not be more happy or satisfied after my first year with eVetPractice!" August 10, 2017 5.0 Pros I'm a small animal House Call practice, but we also set up Express Wellness Clinics in the Birmingham, AL area doing low-cost vaccine clinics. In July of 2016, when I started to do my county wide Express Wellness Clinics, I was looking for a good, affordable, reliable, and cloud based software system. All achieved. I had used eVetPractice working with a local shelter the year before. For a single doctor mobile practice, cost per month is so perfect for me. This software is very comprehensive ( the good thing), so be aware that it will take a while to learn all the ins-and-outs, but don't be discouraged, once you use this cloud based software, it's a win-win for you and your clients. Great support to get started (Webinars), and follow-up support is exceptional. I have had fewer calls for vaccine records, etc. because clients can access their own records from eVetPractice. I can access from any computer connected to the internet. I have personally integrated with HomeAgain and recently VetsFirstChoice. Wow, how nice to have client/patient information sent directly with no other effort. Lastly, the support from eVetPractice is so reliable. If you do have a question, the "Help" tab at the bottom of the screen will usually solve most of my issues, but the Live Chat is so perfect for me as I have never waited more than a minute to get help. I can only speak as a small animal mobile practice owner, the value is worth more than the cost! Review Source Response from Covetrus Software Services August 10, 2017 Hello Dr. Walker, Thank you for the wonderful words. Sincerely, eVetPractice Team RH Ryan H. Clinic Manager Veterinary Used the software for: 1-2 years ### "Love How Easy eVet Is!" August 10, 2021 5.0 Overall, I have been very happy with the functions and features of eVet, as well as with the ease of use! It is definitely worth the price! Pros As a web/cloud based program, eVet makes client communications so much easier with the quick link options visible right from a patient’s record. I also love the interface and how clean and simple it is. Cons Some integrations do not work well with eVet, primarily when eVet does software updates. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Being cloud/web based, it made communications much easier. Review Source JM Jadiea M. Veterinary Technician Veterinary Used the software for: 2+ years ### "Very tech forward" March 27, 2023 4.0 Pros I like the fact that Covetrus is so tech-forward. I can move around my clinic, use different devices, and still be up to date with my patients' most recent information. Cons This software has improved greatly over the time that i have been using it. I think improving the integration with the prescription software, so that it flows more smoothly, would be very helpful, but that's the only improvement that I can think of! Review Source Response from Covetrus Software Services June 2, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. KO Kelly O. Office Manager Veterinary Used the software for: 2+ years ### "Easy to Navigate" September 21, 2023 4.0 Overall, this is an easy to navigate system. There are multiple ways to access the same information. Pros Ease of navigation. It's easy to find the same information in several different ways. Cons It would be helpful to have Wellness Plan in the pop-up window that comes up when we are scheduling a client that shows all of the reminders for the patient. Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. AL Andrea L. Owner Veterinary Used the software for: 6-12 months ### "EVet is a Godsend " June 10, 2021 5.0 So happy to have joined the eVet Users team, we're discovering new things everyday to make us more efficient and to provide the best patient care. Pros The customization of eVet is what drove me to the product, the price tag sealed the deal. Being able to access the software, anywhere, instead of being chained to our antiquated server is glorious and the support team has been nothing short of gracious and helpful. Cons No hot keys or text expander....we miss those things the most. Reporting is cumbersome and awkward. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse Best price, features, customization, and support. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Server life and accessibility. Review Source Response from Covetrus Software Services August 24, 2021 So happy you're having a great experience with eVetPractice. Thanks for leaving a review! mD megan D. Owner Medical Practice Used the software for: 2+ years ### "Upgrades are downgrades" September 11, 2023 1.0 Initially it was good but now I detest having to use it. Pros Initially the program was useable but now, with each "upgrade" it has become progressively worse ..... doubling time for many actions. Cons Almost unusable in a mobile, driving down the road, setting and certainly no features designed to make mobile practice easier. Review Source Response from Covetrus Software Services December 13, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. SW Sandie W. Veterinarian Veterinary Used the software for: 2+ years ### "Great for mobile vets!" April 12, 2021 4.0 Overall Evet is a good product with excellent customer service. Updates can be slow to come but that is understandable at this price point. Pros Evet is super easy to use on a daily basis. My favorite thing as a mobile vet is the easy access to google maps for my client's address. I love being able to access medical records on the go, and all my employees have easy access to their work schedules right there on the calender. Its very easy to check people out, change prices, etc. I've used Avimark and Cornerstone, and evet is by far the better product. The help chat feature always has all the answers to our questions in just a few minutes. Really good customer service!! Cons Setup took some time. It was also my first time setting up practice software, so I give it the benefit of the doubt on that one. I don't like the constant updates and changing location of buttons for no reason. Don't like the menu list in the gear icon, poor functionality for going deeply into the options. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse price, ease of use Review Source AT Amanda T. Practice manager Hospital & Health Care Used the software for: 6-12 months ### "Pulse review" September 21, 2023 3.0 Over all it’s a good product and could become a great one once other features are added and or fixed. Pros I do like how functional it is compared to some of the other programs I have used, user friendly once you learn the program and has great customer service if you ever need help. Cons Charting is not the easiest along with drug logging and the lack of other important features it could have. Set up on my end was a nightmare. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Corporate switch Review Source Response from Covetrus Software Services December 13, 2023 We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! kS kaitlin S. Administrative Assistant Veterinary Used the software for: 2+ years ### "Evet review " October 27, 2021 5.0 I would give overall A 9 out of 10 Pros I like that it's cloud based and once you learn it, it's pretty simple. There are things that need to be updated, though. Cons Glitches. Inability to customize. Slow at times. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We switched because evet is cloud based. Review Source Response from Covetrus Software Services October 28, 2021 Thanks for sharing your review with the veterinary community! JG Jamie G. Practice manager Veterinary Used the software for: 6-12 months ### "EVET Practice - great cloud based system with limitations" June 10, 2021 4.0 The overall experience has been great. I believe that EVET is off to a great start but needs some much needed improvements to help make it better. Pros Customizability and ease of use. Appointment scheduler is amazing, Packages are nice and easy to set up and being able to give doctors their production percentage on what they actually do has made the packages a great thing. Inventory in the system is amazing!!!!! Reports are good but would like to see them more customizable. Cons Takes longer to do medical records because invoicing and medical records are separate. Patients can only be on one wellness plan at a time so for hospitals that use short term medical packages (laser treatments as example), we cannot use the package on most clients and had to find a work around to this which is less than ideal. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. Similar Products Featured