# Page 8 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 176-200 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SR Susan R. Supervisor of the Integrated Pain Management Center/ Doctor of Chirorpactic Veterinary Used the software for: 2+ years ### "Covectrus revies" March 22, 2023 4.0 Pros Ease of adding new treatment forms, etc. Very customizable. Cons Online integration for medication refills, and easier check in process for the clients for their consent to treat forms. Review Source Response from Covetrus Software Services June 2, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. BM Barbara M. Practice Manager Veterinary Used the software for: Less than 6 months ### "eVet is the worst practice management system I have every used " June 15, 2021 1.0 My experience has been extremely poor. I have not found a single redeeming feature of the program so far. The inventory management does not fully integrate. The reports are AWFUL and do not allow for very good business analysis. The invoicing/treatment plans come out very confusing and are not easy to read or understand. Even the Menu of options at the top of the screen are in a random mishmash without any order, intuitive, alphabetical, or otherwise. The whole program is terrible and I will never recommend it ever. Pros I honestly do not like any part of this software. I have been in the field for over 20 years and have used many practice management systems. I used to think Avimark was the worst, but eVet has taken the cake. It is terrible to use as an employee and especially awful to use as an administrator. Cons I think the thing that I would say is the worst part is the fact that it continually crashes. I literally crash the program every time I try to run any basic report. I am not exaggerating! I know that if I go to run a report, the program will crash and I will have to terminate the program and open it again. Reason for choosing Covetrus Pulse I have already recommended and gotten approval to get a different PM system to replace eVet. It is cheap, but it is too cheap and not worth it. Review Source Response from Covetrus Software Services August 24, 2021 Thank you for letting us know about your experience with eVetPractice. Please contact customer support for help with any product-related training or technical issues. SL Sarah L. Practice Manager Veterinary Used the software for: 2+ years ### "Covetrus use in practice" March 31, 2023 4.0 Overall its been okay and easy to use Pros Ease of use, easy to learn and train new people. Multiple ways to get to where you need to go. Paperwork is easy to read and understand. Cons Too many clicks. It's not easy to search for inactive patients or clients. Reason for choosing Covetrus Pulse I liked the interface the best Review Source Response from Covetrus Software Services June 2, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. HP Heather P. Office Manager Veterinary Used the software for: 2+ years ### "Room for improvement." March 23, 2023 3.0 Pros Familiar with it. Customizable.When calling in the customer service representatives are friendly. Cons Records seem to be missing and sometimes you can see them in one spot and not another.Too many ways to do one thing. Reason for choosing Covetrus Pulse I was not part of this process. Original vet decided and we have not found a replacement yet, but are looking at other options Review Source Response from Covetrus Software Services June 2, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. WS Wesley S. Practice Manager Veterinary Used the software for: Less than 6 months ### "A Strong, Affordable Option" June 15, 2021 4.0 Evet has really helped modernize our practice and freed our staff up from some of the limitations of our old server-based program. Customer support has been outstanding, though I do sometimes wish their hours were more West Coast-friendly. Overall, a positive experience with lots of good bells and whistles. Pros Lots of modern options, free data transfer from old software, cloud-based so easy access from anywhere. Cons Reminders setup and maintenance is not user-friendly. Server slowdowns can make things really difficult, but aren't too frequent (~ once a week so far, about 15-30 minutes per episode) Review Source JB Jeffrey B. Boss Veterinary Used the software for: 2+ years ### "I miss the before Covetrus purchased" September 12, 2023 4.0 Pros Whe. Covetrus didn't own it. Customer service.was much more responsive Cons The fact that cobetrus purchased it. Customer.service isn't the same. More difficult to get equine specific exam templates made. Review Source Response from Covetrus Software Services December 13, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. RM Rachel M. Veterinarian Veterinary Used the software for: Less than 6 months ### "Unimpressed" March 17, 2023 3.0 I'm still undecided as to whether or not this was a good decision to switch to this VPM software. Pros I like that it's cloud based and easy to access from anywhere. It has been a nightmare to implement, my clinic started trying to use it in late November 2022 with a goal of launching December 1st and it's almost April and we are still using our old system (Impromed) to invoice everything. Cons Lots of room for improvement. I wish that the patient weight/signalment was displayed on every screen so when I'm typing up a medical note I don't have to close it and go back to the medical record to see the weight. I wish that I could assign a task for my staff to do from the medical record instead of going to the task screen. I wish that I could assign something other than just a percentage off to a client account (like an employee) to something like cost + blank%. Alternatives considered [easyVET](https://www.capterra.com/p/134498/easyVET/) Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) To go paper light Review Source Response from Covetrus Software Services May 12, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. Tom G. Hospital Administrator Hospital & Health Care Used the software for: 2+ years ### "Solid all around" September 28, 2022 4.0 Overall experience has been great. Despite the drawbacks of the software there’s no better product on the market Pros Overall great set of features to get the job done. Cons Do user interface is lacking. Reliability recently has been an issue. Integrations with lab is poor such that it takes several minutes to generate a lab requisition form which slows us down quite a bit. Review Source Response from Covetrus Software Services March 6, 2023 Thanks for being a great customer and for sharing your feedback with us. KA Kristina A. Animal health technician, receptionist Veterinary Used the software for: 2+ years ### "Great customizable software for small or large veterinary practices" September 22, 2023 3.0 Pros Many features can be customized to the customers preference. Cons New features should be thoroughly tested before being rolled out. Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. DR Danyahl R. Hospital Manager Veterinary Used the software for: 1-2 years ### "My Review" March 17, 2023 4.0 Pros I like the fact that it is cloud based and I can easily work remotely if needed. Cons I would love it if you could easily re-arrange items on the treatment plan/estimate/invoices once they are added on like you can when creating packages. From an inventory management point of view it would also be helpful to be able to link more than one inventory item to a single procedure. Review Source Response from Covetrus Software Services May 12, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. JM Jeanne M. Vet tech Veterinary Used the software for: 2+ years ### "User friendly and easily customizable " September 11, 2023 5.0 Pros I love how easy it is to navigate and jump from one place to another with 1-2 clicks. Being able to customize the tabs to enter information quickly makes it even more user friendly. Cons It would be nice to be able to customize the layout of the appointment screen. We would love to be able to break each day in half length wise for the separate doctors. Review Source Response from Covetrus Software Services December 13, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. MF Michael F. DVM, Medical Director, Owner Veterinary Used the software for: Less than 6 months ### "Pulse (veterinary)" September 12, 2023 4.0 So far, Covetrus Pulse has been a wise decision and purchase! Pros \- Able to use the same Pulse database for multiple locations!- Easy to use- Easy to set up Cons \- Can't create Tasks from Patient Chart or Patient File- Too many clicks to get to what you want sometimes Review Source Response from Covetrus Software Services December 13, 2023 We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! SE Sarah E. Receptionist Veterinary Used the software for: 1-2 years ### "Simple program without a lot of bells and whistles" August 10, 2021 4.0 We feel this program was extremely well presented and full of promises. In reality, there are a lot of features which are difficult to navigate, edit and customize. It is click-intensive with multiple repeats of screens and it is easy to lose your place. Pros Changing the background color is fun... The program is fine. Its not great, its not horrible, it schedules and invoices clients. It is simple and utilitarian. Cons Some features are too basic without any way to customize. Many features (scheduling in particular) are hard to navigate. It is not very intuitive and takes you in circles clicking between screens. Reason for choosing Covetrus Pulse We are a small, paper based practice with one doctor. We looked at 3 or 4 programs in total, and how evet was presented it seemed to fit our needs better than the others without having a lot of excess features included. Review Source MS Marion S. Veterinarian and Owner Veterinary Used the software for: 2+ years ### "Pulse " September 18, 2023 3.0 Pros Cloud based, pretty easy to make changes and customizations Cons Impossible to get reports, invoicing and viewing payments is difficult. You can see quantity of meds filled without clicking on the product. Printing exam forms takes 6 steps. Diagnosis was need to be a different color (like Avimark) Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse Price Review Source Response from Covetrus Software Services December 13, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. RN Robert N. VMD Veterinary Used the software for: 2+ years ### "It's reliable and workable" June 15, 2021 3.0 The customer help is wonderful, but the programmers rarely, if ever, listen to the end users. Pros Being cloud based, it is very reliable. It's easy to learn and the sections are well differentiated. The exam forms are easy to personalize. Cons The system is not adaptable. You can request changes or additions but they are almost never done. Even simple requests are not met. They say they wait until enough vets request the same thing...which never happens of course because we all like and dislike different things. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for being a great customer and for sharing your feedback with us. CM Christine M. Veterinarian Veterinary Used the software for: 6-12 months ### "Buyer beware!!" March 20, 2023 1.0 Not good at all Pros Obviously I like the demo the most - it made Pulse look so easy. But reality came crashing when we started to use it. Cons Not user friendly. Asked too many times to do tasks that required intimate knowledge of computer programs/programming. We thought many of these things would be done for us but we were redirected to Excel, etc. instead of getting actual help. It's a very labor-intensive program requiring extra clicks to accomplish tasks that should be completed in one. Picture graphics are horrible - most of the patients look like they are being viewed from a fun-house mirror. Very distorted. The "easy transition" from our old program was a disaster. Reason for choosing Covetrus Pulse I had not considered changing programs until Pulse was presented. So I never looked at any other programs. Review Source Response from Covetrus Software Services May 12, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. TT Torrey T. Owner/ Veterinarian Veterinary Used the software for: 1-2 years ### "Excellent Software with one problem" April 12, 2021 4.0 Overall the experience has been very good with E-Vet. I would like to see the server issue / speed issue be improved. I could deal with slowness every once in a while, but having to contact them constantly about the issue is getting tiresome, especially when we have so little time in the day because of of increased business. Pros Software is straight forward and simple to use. The user interface is excellent and the features make it some of the best veterinary software I have used in 20+ years. Customer Support is available to help quickly. Cons The biggest complaint I have, which is a significant one, is that the E-Vet servers cause significant speed issues very often, at least a few times a week, sometimes everyday. These issues typically are at their worst right after E-Vet launches a monthly update release. It is something that seems to have become worse since this past November/ December 2020. When this issue occurs the software loads at a snails pace, sometimes taking 30 seconds to 2 minutes to load between pages. Customer support is very responsive but usually reports that "more resources need to be made available on their end to speed things up." All of our computers are hard wired and have very fast speeds and normal continual ping tests so we know what top check to make sure it is not on our end. Logical needed recommendations for software enhancements based on other software offerings are ignored and not implemented. Review Source AP Amy P. owner Veterinary Used the software for: 2+ years ### "Review of EVET software for equine veterinary practice " March 30, 2021 4.0 Overall good. However I have been requesting changes for the last 3 years that have still not been addressed. There needs to be an autosave feature for the feee typing in the medical record- if the software loses connection (no offline option) I lose all my work. I don't know why this is so difficult to add. Better features for downloading images. Frustrated by small changes to the look of the platform when functionality for some important issues is still lacking - would rather see that developed Pros Great platform. Very easy to use and a lot of helpful features for medical records and client communication. Have tried others and this one is definitely the most user friendly in my opinion. Very comprehensive . Cons Not very user friendly on image capture, storage of images and word platform. My practice is advanced diagnostics and based on images and this has been difficult with the software. There is no way to work offline and there is no "auto save" feature so I have lost work many times when losing internet connection at a farm. Have requested changes but still nothing. Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Pulse I liked the platform however I continue to look at others due to the lack of response to my repeated requests for features on the existing platform. Review Source LY Lydia Y. Veterinarian Medical Practice Used the software for: 2+ years ### "Customization for unique needs" June 15, 2021 5.0 Evetpractice is simple to use and helps keep me organized. It offers the capability of much more involved EMR software at a fraction of the cost. Pros We chose evetpractice because we were able to customize and individualize settings to meet the unique needs of our veterinary practice, which provides lifetime care for geriatric elephants. Cons I loved evetpractice when it was a very small company. I know that growth is important, and the customer service has remained great, but I miss calling them when they were just a few employees big because everyone knew everyone. Alternatives considered [Species360 ZIMS](https://www.capterra.com/p/178617/Species360-ZIMS/) Reason for choosing Covetrus Pulse Cost Review Source Lisa S. DVM owner Veterinary Used the software for: 2+ years ### "Best bang for the buck" September 24, 2019 4.0 Probabaly the thing that has been the very most valuable is the ability to live chat with customer support. I also appreciate the no-fine-print subscription fees. Pros I love the cloud based accessibility! I also love being almost completely paperless. Integrated ordering thru MWI and rep is a a time saver. Easy to modify templates for email communications, practice documents, and SOAP notes. Payment processing integration helps streamline the check-out processs and eliminate manual entry errors. QBO integration is a plus. The cost compared to competitors was a big factor in my decision - value for the money. Cons Initial inventory setup was a bit painful and I ended up needing to back track to correct some errors due to some lack of information in initial training. Reason for choosing Covetrus Pulse Value/utility for the price. No "hidden" fees or increase in subscription fee over time. Review Source Response from Covetrus Software Services October 1, 2019 Thank you for your detailed review, Dr. Shumate! Thank you for choosing eVetPractice to run your veterinary business. CC Chelsea C. RVT, Operations Manager Veterinary Used the software for: 2+ years ### "Title" March 17, 2023 3.0 Would switch today if we hadn't already paid such a large amount. Pros Web based and can be accessed anywhere. Cons Difficulty of use, slow data sharing, complication of processes. Updates are promised and then never happen. Reason for choosing Covetrus Pulse Our current dealings with Covetrus. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Web based software to join Smartflow, make online paying, data sharing, etc easier... which it's not. Review Source Response from Covetrus Software Services May 12, 2023 Your feedback matters to us. Thank you for taking the time to tell us about your experience. Please continue working with our dedicated support team to resolve any remaining issues. JM Jessica M. Office Manager Veterinary Used the software for: 1-2 years ### "Quality Product for Quality Care" September 18, 2023 5.0 Pros Appointment scheduling.Note taking for care.Customization.Medical notes and comments.Separation of client account vs patient medical record.. including communications, notes, and documents. Cons I would like to organize alerts differently than Pulse has things set up. This could help with organizing patient alerts, allergies, and fear free. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Cornerstone simply didn't work for what we were looking for. Everything was too involved to organize. Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. AD Alex D. Hospital Manager & Owner Veterinary Used the software for: Less than 6 months ### "Covetrus Pulse is ready today and constantly improving to be even better tomorrow." March 20, 2023 5.0 Very promising and responsive. Pros Highly intuitive and the help function gets real, accurate answers quickly. Cons Reports contain minimal customization. The only options include showing or hiding information. Reason for choosing Covetrus Pulse There were greater options for integrations. Review Source Response from Covetrus Software Services May 12, 2023 We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. NM Nicole M. Practice Manager Veterinary Used the software for: 2+ years ### "Review From Practice Manager" September 11, 2023 5.0 Pros Ease of use once the program is learned. Cons Lots of clicking. When updated are done I find things change and it can mess with how we do this usually. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Review Source Response from Covetrus Software Services December 13, 2023 2\. We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. BW Berni W. Practice Manager Veterinary Used the software for: 2+ years ### "There are much better options!!" August 15, 2019 1.0 Pros I can not think of 1 thing I like which is why we are switching. Cons There are a lot of bugs with this system. On a daily basis it calculates invoices incorrectly, randomly decides which patient it wants you to be viewing, and it asks you for you pin number several times while you are trying to do something (System is supposed to ask for pin when its been idle for 10min or more). I have brought these bugs to the attention of the company multiple times and even provided them proof of the said bugs. It been over a year and they do not care to fix these issues. Also if you decide to switch software, good luck getting anyone at evetpractice to get you all the information you need to switch. Review Source Response from Covetrus Software Services August 30, 2019 Thank you for your feedback, Berni. We are so sorry to hear about your experience and understand your frustration. We reviewed your account and saw on 8/5 that a request came in to obtain a copy of data. Unfortunately, due to an internal error, your request was accidentally overlooked. Your follow up contact on 8/15 is when we were made aware of the error, and we immediately scheduled the data pull. Please know that the delay was not intentional, and we are working to create an automated process to prevent future delays and ensure a better experience for those who need a copy of their data. Again, we apologize for the inconvenience. Thank you for giving us an opportunity to address your needs. All the best, The Covetrus Software Services team Similar Products Featured