# Page 7 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 151-175 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kathy B. Office Manager Veterinary Used the software for: 2+ years ### "We love eVet Practice!" March 30, 2021 5.0 Overall we've had a wonderful experience with eVetPractice. Any time we have a problem, we hope on the chat and a support staff member is with us within a few minutes. They are knowledgeable and always work to solve our problems, no matter how long it takes. Pros eVet is super user friendly and easy to use. We did have a few hiccups with the integration, but it was fixed very easily. I love that it is cloud based, which made it super easy for me to access while I was working from home during COVID. I also like that I can customize our schedule with different colors to help with organization. Cons With our old system if two people were making an appointment at the same time, there would be a notice in a time slot that an appointment was in progress. That is one feature I wish we had. Also, we do miss some of the different reports. There were a few reports in our old system that provided the exact information we were looking for. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse After doing a few demos of other cloud based systems, we chose eVetPractice. I think eVet fits our clinics needs the best. Between the ease of use and the outstanding customer support, I'm very happy that we chose eVet. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Our server was on the brink of dying and we needed to make a decision. ImproMed was becoming cumbersome and was more of headache then it was worth. Review Source MG Matthew G. Veterinarian Veterinary Used the software for: 6-12 months ### "Functional program but needs major help on financial side" September 29, 2023 3.0 Pros Easy to add clients, patients and medical notes Cons No end of the month statements for clients- only invoices need major improvement in this area. Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. AR Amanda R. Lead Receptionist Veterinary Used the software for: 2+ years ### "At Par With Other Software" March 17, 2023 4.0 I'm neutral about the program. It has its pros and cons but needs work Pros Easy to use, easy to find information and print records, easy to cash out clients Cons Texting feature has too many steps and I hit cancel more than I hit send because the buttons have been reversed and cancel should not be the highlighted button, send should be. The invoicing can be extremely confusing especially to the client .. try to explain things sometimes is hard and getting yelled at by clients because they are frustrated with the way the invoice looks is not ideal. Rescheduling appointments takes forever. Reason for choosing Covetrus Pulse It was strongly recommended by our old office manager Review Source Response from Covetrus Software Services May 12, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. JB Julia B. Practice Manager Veterinary Used the software for: 2+ years ### "Would recommend" March 17, 2023 5.0 For the most part positive. There are a few tweaks that I would love to have but that goes along with newer software. Would love if they had an app for the clinics to use on their smart phones Pros easy to use. Most of the buttons are self expanitory. Cons the setup was a lot of trial and error. I wish more distributors integrated with it. Reason for choosing Covetrus Pulse price and local Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) wanted a cloud base Review Source Response from Covetrus Software Services May 12, 2023 We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. GO Gary O. Hospital Director Veterinary Used the software for: 2+ years ### "Financial Reports" December 3, 2020 3.0 Don't need "pretty updates", need updates that makes our staff and doctors easier to use. Pros Cloud based, but not robust enough for doctors to use on daily basis. Frequent updates are appreciated. Cons I do financial reports mostly related to the Sales Report Category. The downloaded Excel file contains formats such as "Fill Color" which are blue and absolutely not necessary. I am not interested in a preety report, I am in interested in a basic informative report on how the hospital is doing. I have to reformat the entire file to Arial, 10 pt with NO color fills. I am interested in Category Revenue and Doctor Production Revenue for monthly/quarterly/annual information. The reports are too congested. I don't need to know Quantity, Tax, Cost, Percentages of Packages or Percentage of All. Revenue or Production should replace Amount in the reports where indicated. Individual Doctor Provided worksheets should be labeled as doctor, not Provider Category Summary, and should be listed in alphabetically order. Also don't need to have reports with Packages or Categories that are "0"--I constantly have to delete those rows. As hospital director I want the basic informative financial information on how the practice is doing revenue wise and what doctor production is. eVet reports are very cumbersome and time consuming to get the information I need. Reason for choosing Covetrus Pulse Not as robust and difficult to work as other Cloud based systems, but we found, as stated above, it was too simple in design. We have considered swithcing to another system but staff and doctors are stressed enough with Covid19, and don't need additional stress with switching systems. Review Source MU Marie U. RVT/Manager Veterinary Used the software for: 2+ years ### "Good Software that Continues to Improve" November 23, 2020 4.0 Overall, I have had a great experience with eVetPractice for a cloud based system and I look forward to seeing how they develop and what they add from here! Pros It is more user friendly that some other software options. The fact that it is cloud based and can be accessed from anywhere was key for our purchasing decision. I like the fact that they continue to add features. Cons There are some features that are not available that I think should be common in veterinary software. When we ask about them, they add it to the features request list, but sometimes this takes a long time to get implemented. Example: ability to prevent some employees from making changes to the schedule. Hopefully will integrate with IDEXX xray systems soon! Would also like the ability to link multiple inventory items without making a package, and ability to zero out cost of linked inventory items. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse Ease of use and capabilities. Switched from [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Vetter was the first cloud based system we tried when we decided to ditch Cornerstone and go cloud based and paperless. Reports and accounting were inaccurate and unreliable. Customer service was horrible. They touted having many features that they either didn't have or didn't work how they were supposed to. Review Source DW Daryl W. Owner Veterinary Used the software for: 6-12 months ### "Pulse review" September 19, 2023 3.0 Mediocre- too may time paint is slapped on a pig to make it look fresh and good and not enough thought was put into the ease of use in busy practices Pros Ease of access anywhere- immediate update of patients on check in and discharge Cons Too many steps for various applicationInability to have multiple windows open to review histories and current visit needs Alternatives considered [IntraVet](https://www.capterra.com/p/92882/IntraVet/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Covetrus Pulse At the time it looked like it met all or needs to go paperless and still provide the options we were used to using Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. JP Jennifer P. Hospital Administrator Veterinary Used the software for: 6-12 months ### "eVetPractice" June 22, 2020 5.0 From the migration to current day, the training and support staff at eVetPractice have been wonderful. If I have any questions about anything, I can jump on a live chat with someone within a matter of minutes and almost always have a solution to my problem. It is very intuitive for the user and administrator. Pros This software is very easy to use. The development team is constantly trying to improve and take suggestions to make it better. The support staff is very responsive, and if they don't have a solution to a problem, then they take a note of it, and put it on their roadmap to develop. The software itself is very intuitive, and even people who have never worked in the veterinary industry seem to pick it up very quickly. I have some employees who are not great with technology, and this software is easy for them to use. Cons The only thing that ever bothers me, is at the end of the day, the server seems to become less responsive. The loading times are longer. My assumption is that it is the time of day when everyone is trying to run reports, which is a very cumbersome process on the backend of the software. Having reports run in a more timely fashion, and the slowdown at the end of the day are the only downsides I've seen thus far. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Price point was a big factor, but also evet seemed to be easier to use. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Wanted to move from a server based software to a cloud based software. The previous software used did not seem like they were trying to progress, and the updates became very stale with little to no improvements. Review Source BC Billy C. Veterinarian Veterinary Used the software for: 2+ years ### "Decent, but not for the money." August 20, 2021 3.0 Pros Can use from anywhere. Client portal is nice. Cons Applying payments to old invoices is a nightmare. Also, I have been asking for years for a prompt to add quantity for product quick invoicing . Instead you have to reselect/edit the product to add quantity. I've also been asking for a 24 hour clock for years. Instead, they added different color options to the perimeter of the home screen. Nice, but ultimately unimportant. Switched from [2iNova Practice Management Software](https://www.capterra.com/p/142255/V-Tech-Platinum-Veterinary-Software/) Cloud base Review Source Response from Covetrus Software Services August 27, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. BT Brian T. DVM, owner Veterinary Used the software for: 2+ years ### "Great seat to the platform, but needs tweaks." March 23, 2023 4.0 Pros Organized relatively well. Many customizable options. Cost is less than most comparable products. Cons New features seem VERY difficult to get implemented. Have made several requests to add a save function to referral letter page. As is, you must complete the entire letter at once. There is no option to save and finish later. This is highly impractical in a veterinary medicine setting where our days tend to get hectic and we are often pulled in multiple directions at one time. I have also requested the ability to hide inactive inventory items on the "On Hand Alerts" inventory management page. In the current state, there is no way to hide the inactive inventory items on this page. Obviously, if something is inactive, I don't need to know that we don't have those items, I already know...... Review Source Response from Covetrus Software Services June 2, 2023 We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. We will pass this on to our product team for review. LN Larry N. OWNER/CEO Veterinary Used the software for: 2+ years ### "Long term user of eVet and long time user of software >40 years." June 17, 2021 5.0 I could not ask for a better experience since beginning using it in 2017. Pros Extremely powerful, versatile , with continuous quality improvements. The support is beyond any I have ever had with any software and have been using fully electronic medical records, inventory control, and accounting since the early 1990s. Cons Lack of integration with credit card merchant vendors. Reason for choosing Covetrus Pulse Power and cost Review Source NE Natalie E. Practice Administrator Veterinary Used the software for: 2+ years ### "Review" March 17, 2023 4.0 Pros It is fairly easy for new staff to learn and moderately customizable. Cons The reporting is terrible. We would also like a whiteboard function that performed similar to SmartFlow with a timeline display for hopitalized patient treatments that writes back to the medical record. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Looking for a digital solution Review Source Response from Covetrus Software Services May 12, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. KM Krista M. Office Manager Veterinary Used the software for: 2+ years ### "Improvements" March 27, 2023 3.0 Its medium, I think their are way better systems to assist with inventory control Pros That it is cloud based, relatively easy to use. Cons The software can be very slow at times, inventory section needs HUGE improvements- you should be able to put item's into select locations especially with a mobile aspect to the clinic, when invoicing it would save so much to have the quantity pop up so you had to input the amount dispensed, we have also been haveing trouble with it connecting and invoicing through smart flow. Reason for choosing Covetrus Pulse Price, ease of use, but we really should of looked into the software further, things come up once you have it that you are not aware that it does not do. Review Source Response from Covetrus Software Services June 2, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. AH Ann H. Associate Veterinarian Veterinary Used the software for: 2+ years ### "Not Intuitive" September 13, 2023 2.0 Very frustrating. It seems that "improvements" are not much of an improvement, and more of a change for change's sake Pros Pretty page layouts but that is all. So many things are not helpful. Cons Task board and file documents rearrange their order on their own. Task board only shows the previous week - so if someone is on vacation and returns, they may have an empty list as all of the items may have "timed out". Renaming documents within a file will change the listed order (even on entries from previous days), and if you are working in the middle of a task list, you never know where that item will show up. Review Source Response from Covetrus Software Services December 13, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. ML Maria L. Receptionist Veterinary Used the software for: 2+ years ### "Needs improvement" June 10, 2021 3.0 Easy to use, but recently there has been a lag in the server. We have had many issues with the software where it takes forever to load, crashes, or just doesn't work during operating hours. Pros User friendly, easy to access. Really enjoy the resource page, makes everything so much more clear. Inventory is clear. Cons Without the cloud, it is difficult to print anything since it has to download as a PDF. Very glitchy recently, takes forever to load and crashes daily! Cannot renew multiple prescriptions at the same time, we have to go back to the patient's medical record from the treatment page. Recommended to have a way that inventory items can be merged, so when one is dispensed, the inventory item is taken off of the second item. i.e. vaccines (DAPP and DAPP Puppy are the same, but have two separate inventory items). Review Source Response from Covetrus Software Services August 24, 2021 Thank you for letting us know about your experience with eVetPractice. Please contact customer support for help with any product-related training or technical issues. EA Eric A. Office Manager Veterinary Used the software for: 2+ years ### "My Titled Review for eVetPractice" November 17, 2020 4.0 Since making the switch from IntraVet to eVetPractice, things are fine. All of the porting over of records from old system to new was handled very well by them. The fact that we can choose to access it from anywhere (including my cell phone on days when the power has gone out) is great. The tech support is great, even though they often can't "cure" the specific issue. But they are honest about it, and always pleasant. There will always be some things that this system does better AND worse than that system, but overall, we are better off for having switched to them. Pros \-cloud-based (or internet-based, whatever the correct term is) -very timely tech support -barrier-to-entry training is moderate; doesn't take long to figure out -many customizable display options Cons \-when tech support is open, they're great, but since we are on the West Coast and they are not, they close earlier than would be ideal -the client payment history screen is a MESS (if someone doesn't make a full payment one time, it visually carries over and repeats that not-fully-paid invoice over and over, and makes it a big chore to figure out payment issues) -reports are less intuitive and less customizable than former software (Intravet and Cornerstone, to name two) -sometimes, you can see the disconnect between the developers and users with certain options Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We were looking for a cloud-based option, to better sync our two buildings and allow for use from home when needed. Review Source LL LaDawna L. Practice Manager Medical Practice Used the software for: 2+ years ### "Covetrus Pulse is easy to navigate, cost effective, and the support is absolutely amazing!" September 12, 2023 4.0 We are overall pleased with Covetrus Pulse Pros Tech support is top notch! This is my favorite aspect. I know that anytime we have an issue or question, there is someone there to assist us promptly. Cons The fact that there is no way to track who made changes to appts. Reason for choosing Covetrus Pulse ease of use and cost Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. ES Eric S. General Manager Veterinary Used the software for: 2+ years ### "Manager's Assessment" March 22, 2023 4.0 The product is good overall and the customer service is above average! Pros The integrations are great features! Scheduling, recording, and communication are also solid! Cons The financial component is weak. Invoices and payment application gets really convoluted if partial payments are applied incorrectly. Administrator should have the ability to delete same-day invoicing or payment application errors. Alternatives considered [NaVetor](https://www.capterra.com/p/178450/Patterson-Technology/)[easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing Covetrus Pulse Seemed like the best transition for our staff of approximately 40 users. Review Source Response from Covetrus Software Services June 2, 2023 We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours. JB Justin B. Practice Manager Veterinary Used the software for: 2+ years ### "Solid Workhorse PMS" March 17, 2023 3.0 We've found Pulse to be very average. It gets the basics done most of the time and is easy to use, but "upgrades" over the past few years have most either been superficial or harmful to the user experience. To be a great long term choice we would recommend we would want to see major progress in terms of either increasing core functionality or making integrations with 3rd party solutions effective. Pros Pulse is easy to use and relatively reliable. Cons Limited/poor integrations with most 3rd party equipment and software feels restrictive as we try to streamline some processes. The reporting functions work very poorly, especially when it comes to production/service related reports or larger reports. Review Source Response from Covetrus Software Services May 12, 2023 Our portfolio is shaped by veterinarian input and feedback just like yours. Thank you for taking the time to help us improve our offerings and keep veterinary practices thriving. AC Amanda C. Office Manager Veterinary Used the software for: 2+ years ### "My favorite Veterinary Software " March 31, 2023 5.0 Overall, I really like Pulse. It is easy to use, mobile friendly, friendly help desk, and they are continually making improvements to the software. Pros I love the easy of this program. I love that I can pull up the program on my cellphone if we at a house call or the power goes out at the clinic. Cons I would like to see a little better inventory management and some way to see if and when prescription labels are printed. Review Source Response from Covetrus Software Services June 2, 2023 We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. JD Jeannette D. Practice Manager Veterinary Used the software for: 2+ years ### "Good Software for Vet Clinics" July 2, 2021 4.0 Pros eVet is great because you can access it from anywhere. So when our staff are on farm calls they can access the patient's record and have clients pay all off-site. Also, doctors can finish chart notes or look at the schedule for the next day from home. Cons The reporting feature is terrible. Reports take forever and then crash. Also, some reports cannot be produced for an entire year. Reason for choosing Covetrus Pulse Was too expensive. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for being a great customer and for sharing your feedback with us. DT Daphne T. Owner/Veterinarian Veterinary Used the software for: 1-2 years ### "The best cloud-based veterinary software I have tried" June 15, 2021 5.0 It's been very positive. I used three other cloud-based softwares before evet, and wasn't happy with them. I am happy with evet. Pros It is easy to set up and customer support is very helpful. They are constantly improving the product and adding new features, and they take recommendations from current users. Cons There are a lot of clicks involved to do one thing. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Pulse I liked the customer service and the layout of the product better. Switched from [Vetport](https://www.capterra.com/p/92897/Vetport/)[VetBlue Clinic](https://www.capterra.com/p/95349/VetBlue-Clinic/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) VetBlue I used for only about 4 months in 2012 and it did not have the features I needed. It is very bare-bones. VetPort I used from 2012 - 2019, and customer service was a wreck. It was a buggy program that was not intuitive and they never made improvements. Shepherd I only used for about 2 months and it was a total train-wreck. Review Source FM Fredrick M. Veterinaarian Veterinary Used the software for: 2+ years ### "Mixed Feelings" June 30, 2021 3.0 Overall, if I were to assign a grade to eVetPractice, it would be a "C." Pros As a solo practitioner in a rural setting, eVetPractice was one of the most affordable software platforms. Cons With affordability comes compromise, however. The major limiting factor in my area (which would have precluded my investing in the software had I paid more attention) was the fact that without internet access, I was SOL. Reason for choosing Covetrus Pulse eVetPractice was much more affordable. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your review with the veterinary community! SS Scott S. manager Veterinary Used the software for: 1-2 years ### "Another typical Covetrus Product" June 22, 2023 2.0 This fit the need until our clinic outgrew it - I can't say I regret us getting it - but it is time for a change. Pros There isn't much to like unless you walked into a practice that already had it set up - than you could say - "well at least I didn't have to set it up - but now I should probably think of a real PIMS" Cons Pulse has a lot of features that were never fully thought through or require external services that cost more to make them work. The internal workings of Pulse by itself as a PIMS is very lacking compared to other software on the market right now Review Source Response from Covetrus Software Services August 9, 2023 Our portfolio is shaped by veterinarian input and feedback just like yours. Thank you for taking the time to help us improve our offerings and keep veterinary practices thriving. HH Heather H. Veterinarian Veterinary Used the software for: Less than 6 months ### "Okay, could use some improvements" April 15, 2023 3.0 It is okay but not as good as I’d hoped. It is getting easier. Slower to learn than our old system. Pros I like that for inventory, the cost is easily available as well as the price in the same place. Prices are easily adjusted. Treatment plans are easy and can be easily emailed. I like being linked to Rapport for texting. I like the decline feature on estimates and invoices so there is a record of what was offered and the price is easily refigured. Cons Web based is slower. I can’t send multiple attachments in an email or put multiple attachments in a medical record. When you cancel an appointment and try to schedule something else in its place, you get an alert that there is already an appointment in that place, even though it is gone. It’s really easy to schedule an appointment not linked to a patient. There is no prompt to do add the patient. It is really no better ordering from Covetrus through Pulse. You can’t see your previous orders like on the Covetrus site. Reports take FOREVER. Trying to do a monthly provider report takes minutes. You can’t do an annual one. It isn’t really possible to even do a 6 month report. Half the time on the monthly report I get an error message and it doesn’t finish. Reason for choosing Covetrus Pulse Mostly the reputation and link with our ordering. Review Source Response from Covetrus Software Services June 2, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. We will pass this on to our product team for review. Similar Products Featured