# Page 6 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 126-150 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Megan S. Veterinarian/owner Veterinary Used the software for: Less than 6 months ### "Three month customer of evet " August 10, 2021 3.0 Pros It is easy to use when we have access to internet service and this is sometimes difficult on the road in an ambulatory setting but it is great with multiple users making changes to the records without causing problems. Cons The training was very poor and difficult to apply our equine practice needs to this program due to its small animal focus. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Pulse Ability to integrate online pharmacy, inventory Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) To go cloud-based for my assistant to have access to billing and medical records. Review Source Response from Covetrus Software Services August 24, 2021 Thank you for letting us know about your experience with eVetPractice. Please contact customer support for help with any product-related training or technical issues. DC Debra C. Veterinarian and owner Veterinary Used the software for: 2+ years ### "Sorry we chose to switch to this operating system" March 18, 2023 2.0 The transition was a nightmare to say the least but I get that, would happen with any transition, our reminders were set up incorrectly and it took us a year to catch up because when you make changes it only changes going forward, customer support is through chat and sometimes they just don't understand what we need. Pros Not much I like about this system. It has been around long enough that most of the "bugs" should have been worked out and any changes should be fine tuning. There are some real problems with this program and the people writing the program have clearly never used in a practice setting. Cons The reports, converting treatment plans to actual charges, inventory difficulties, not having an alert when a presciption label is going to print an expired date, not able to put in different discounts for different items for employees, not being able to have a large computer screen in our treatment area that does not time out... Reason for choosing Covetrus Pulse Seemed to have the features we wanted and financially a better choice. Honestly it is difficult to tell if a program is going to work well until you actually use on a daily basis. Review Source Response from Covetrus Software Services May 12, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. BD Brooke D. Front Desk Lead Veterinary Used the software for: 2+ years ### "Great software, but has some quirks" September 18, 2023 4.0 Pros I like the ease of use, as well as how customizable it is. I also appreciate that it can keep up with our high volume clinic. Cons The patient/client search needs some work. Also, the invoicing/check out screen could benefit from some updating. Review Source Response from Covetrus Software Services December 13, 2023 We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. RS Robyn S. Hospital Administrator Veterinary Used the software for: 1-2 years ### "Pulse user with concerns " March 22, 2023 3.0 We are extremely unhappy with the lack of answers we get from tech support. We are often surprised by the basic functions this program lacks. Pros Search feature for clients , services and inventory works very wll Cons Reporting is has too many features and everyone whom runs a report gets different results so it creates inconsistency and confusion Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing Covetrus Pulse False promises Review Source Response from Covetrus Software Services June 2, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. BH Brenda H. Owner, assistant, office managed Veterinary Used the software for: 2+ years ### "User friendly software" September 18, 2023 5.0 We like the ease of use for the most part. Cloud based is nice being a mobile practice. There are times when it seems slow but that happens with anything Pros The ease of use and that everything is your fingertips when you need to look something up Cons Updates are not always user friendly. What you think is a good update can be confusing Alternatives considered [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing Covetrus Pulse Much easier to use Review Source Response from Covetrus Software Services December 13, 2023 We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! CS Carole S. Pract Mgr Veterinary Used the software for: 2+ years ### "eVet: NOT a program to recommend " December 30, 2022 3.0 Hot and cold. Not happy with tech support or system programming….too many work arounds, for those that even have them…but none for the commission report to be able to pay the doctors when money has actually been paid to the clinic. Pros It’s on the cloud. Easy to maneuver among pages. Easy calendar to use. Cons Commission Reports pay doctors even for unpaid invoices! Provider Summary does not equal Cash Summary on same report. Unfortunately, we just realized this. Their reports aren’t great. Have to go in and out of individual clients to find when they last paid, not on any report. Sales Report is entirely misleading where it shows doctor numbers. Cannot imagine the thousands it’s now cost us. I need a new program. NO work arounds. Reason for choosing Covetrus Pulse It looked great, great for doctors in field…they said they listened and would change up as needed……yeah, not so much. Review Source Response from Covetrus Software Services March 6, 2023 Thanks for sharing your feedback with us. We will provide this information to our product team for review. AL Angela L. Practice manager Veterinary Used the software for: 2+ years ### "It's adequate" March 27, 2023 3.0 I'd probably go with another company if it wasn't such a pain to switch. Lots of issues and now they're raising my bill in april!! Pros It's mostly intuitive and straightforward once you learn it. Cons Rapport has never handshaked properly with evet.I pay way too much for rapport. System doesn't keep track of any inventory items. It seems to have a lot of issues lately where the system is down hours in end. Reason for choosing Covetrus Pulse I'm not sure. Good question Review Source Response from Covetrus Software Services June 2, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. We will pass this on to our product team for review. ES Elizabeth S. Veterinarian/owner Veterinary Used the software for: 2+ years ### "EVET is sufficient" August 19, 2021 4.0 Customer support is poor and seem to have minimal experience with actual day to day workings of system. Reports are limited. Reminders are VERY limited. There is NO way to search for a specific reminder and send email to those patients. Monthly releases frequently have bugs. Pros Ability to be used on multiple device platforms (iOS, android, windows, chrome book) Cons Slow page load (we have 600mbps download). Patients with involved medical care take a lot of time (2-5min) to load pages. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse I was informed that our lab software (Idexx), radiology software (heska) and online store (vets first choice) would integrate with EVET. However, in actuality only our lab software (Idexx) integrated. Review Source LM Lisa M. Practice Manager Veterinary Used the software for: 1-2 years ### "Evet reviews" June 19, 2021 4.0 Tech support is very helpful when I call them :-) Pros I do like the new color banners for female/male patients. Evet has many good reporting features to customize information that is needed. I enjoy the webinars. It is very helpful to be able to watch webinars and review how to do correctly create what is needed in Evet :-) Cons Reminders, Medical records, Inventory :-) Review Source AG Amanda G. Project Coordinator Veterinary Used the software for: 2+ years ### "Valuable, Not User Friendly" September 21, 2023 3.0 My experience is a nice, although frequently complicated one. PLEASE create an option for selecting multiple calendar appointments at once to be edited/deleted/etc. Cleaning up our calendar is a Herculean task that could be drastically reduced with that feature. Pros It is a great, mostly all-in-one product that allows for ease of access for scheduling, keeping up-to-date on patient charts and billing records. There is much room for improvement, however the basics are all very usable. Cons There are countless ways this product can be improved upon. It is not very user-friendly and comes with a definite learning curve. There are elements that take way longer than necessary that could be easily rectified. Review Source Response from Covetrus Software Services December 13, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. RH Raini H. Office Manager Veterinary Used the software for: 2+ years ### "Banks Veterinary Service" June 15, 2021 3.0 Overall we wish a lot of things could be different. We get frustrated with all of these "big changes" that really are worthless in our day to day. We really don't care about color changes or tab shape changes when there are bigger issues. And when you just keep moving things around it's annoying and actually slows us down. For the most part it works but hardly a day goes by I'm not frustrated by some aspect of the program. Pros That it is web based and we can access from anywhere. Cons When we initially purchased it was owned by a smaller company and the other practices that we talked with liked the system. Those other practices told us they were able to customize/change things to fit their practice, which we really liked. That has not been the case for us and is one of our biggest complaints. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We wanted something web based for our practice. Review Source SM Sarah M. Clinic Manager Veterinary Used the software for: 2+ years ### "Great software but there are still features that need to be added" August 24, 2021 4.0 I am overall pretty happy with the software but I do think that there are still several features that need to be added or upgraded. Pros I love that this software is user friendly and that for the most part if I have a question, I can use the Help feature and receive detailed instructions Cons Well I think several of the more recent updates are pretty useless and features that would be more useful, like Twin DYMO label setting, and specimen label setting (with label sizes that will actually fit on a blood collection tube) would be way more important that having the MR be Blue/Pink for the sex of the animal. I also think that it should be easier to create a mailing label merge into word. I would also really like it if I could link it to my AccuVet imaging software and EKO for our Littmann CORE stethascope. Reason for choosing Covetrus Pulse Unknown Review Source Response from Covetrus Software Services August 27, 2021 Thanks for being a great customer and for sharing your feedback with us. AS Autumn S. Veterinary Assistant Veterinary Used the software for: 1-2 years ### "Covetrus Pulse" September 12, 2023 4.0 Positive Pros The simplicity is superior to other cloud based programs. Cons Occasional glitches, nothing major. Just mild inconveniences Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/)[Rapsody](https://www.capterra.com/p/179917/Rapsody/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) To avoid using a program with no support Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. TD Trisha D. Practice Manager Veterinary Used the software for: Less than 6 months ### "Pretty Awesome (most of the time)" September 11, 2023 3.0 We feel that Pulse is definitely more user friendly for Doctors and the medical team in general. The learning curve is greater for CSRs as it is very different from our previous PIMS. Pros Implementation and training was fairly easy and intuitive. We love the inventory management and entering purchase orders is a breeze. Exam forms and history forms are also pretty terrific. Cons We wish there were an easier way to view a patient while making an appointment and that there was a dedicated space for Fear Free information. Also, the task dashboard update requires you to choose a time period to view and makes it easy to miss older tasks. We would love an option to "see all" for each user. Reason for choosing Covetrus Pulse Fee structure, most intuitive Review Source Response from Covetrus Software Services December 13, 2023 We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. JW Jordan W. Hospital Administrator Veterinary Used the software for: 6-12 months ### "Do Not Use" September 26, 2023 2.0 We have had more issues and have submitted more support tickets than I ever have for any other software... Pros Nothing, the only benefit is that it is cloud based Cons Everything, this system is EXTREMELY outdated, it is not intuitive and is not worth any amount of money. The system does not work well in today's world. Review Source Response from Covetrus Software Services December 13, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. MM Mich M. Client Support Medical Practice Used the software for: 2+ years ### "Not meant for Equine or Ambulatory; Bolted on acquisitions that are poorly integrated." September 18, 2023 1.0 Pros Nothing to speak of at this time. Cons Not built for equine or ambulatory. Legacy system that has clugy integrations at best. Review Source Response from Covetrus Software Services December 13, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. JG John G. CFO/Practice Manager Veterinary Used the software for: 2+ years ### "Covetrus Review" March 22, 2023 4.0 At this point we utilize what we need and don't use any of the fancy things that were created for the large practices. Pros Covetrus migrated us from Evetpractice when they created Pulse. Cons Internet response time has slowed down. Also seems to slow down even more after our recorded closing time of 5:00 pm. Seems you don't allow any response for the last question about integration other than Covetrus Prescription Management. Reason for choosing Covetrus Pulse Started with Evetpractice in February, 2015 before it was purchased by Covetrus. Review Source Response from Covetrus Software Services June 2, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. SJ Sandra J. owner Veterinary Used the software for: 2+ years ### "Evet is a great option for the price" August 16, 2021 4.0 Overall we have been very happy with our choice! The tech team is not only polite and responsive, they are amazing! Pros What we love about Evet is that, unlike Avimark, it doesn't just shut down and no inhouse server to worry about. Also, we really love the real time updates - seemless! Cons So, we run an all-exotics veterinary hospital. From the very beginning, we knew that no veterinary software was going to be made for "us". However, for the ease of making something work for us, we chose Evet. THe software was relatively easy to change to fit our needs. There have been many challenges that make Evet frustrating. We run business so differently than companion practices, use different products, rarely use pet insurances or wellness plans. So, you can see that all of those great Evet programs and uses are useless to us. We have asked for lots and lots of updates over the last couple of years, and we probably won't see them implemented because companion practices make up for of a constituency than we do.... Reason for choosing Covetrus Pulse It was cloud based, so no in office server to maintain and no (hopefully) data loss. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Too any daily problems with Avimark Review Source DM Dawn M. Hospital Director Veterinary Used the software for: 2+ years ### "Evet" March 22, 2023 4.0 Overall good. Cloud based is the way to go. I like the ability to sign in from anywhere. Pros Appointments scheduling is easy. I do wish you were able to search next available appoint per doctor. This would save an incredible amount of time. Cons The report options can be improved greatly. Consulting with a veterinary management group would be helpful to create what is needed. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing Covetrus Pulse Ease of use Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Our server broke. They are costly & the future is in cloud based software Review Source Response from Covetrus Software Services June 2, 2023 Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do. KM Kim M. Practice Manager/Licensed Veterinary Technician Veterinary Used the software for: 2+ years ### "Falling short" June 16, 2021 4.0 Pros Integration with our previous software was fairly seamless. The basics of the software are easy to use . Emailing records and downloading documents is a plus. eVet support is amazing - live chat is an excellent feature! Cons We received little to no training. Because of this, I'm sure we are not utilizing the software to its fullest potential. 80% of our calls are to schedule or move appts. Moving scheduled appt dates is cumbersome. There should be a feature that allows you to highlight the appt and click move, then find an available time and date and paste the appt. Multi tasking is a must in this industry and eVet makes it difficult to be working on more than one thing at a time, because you can't go back one page w/o being redirected to the calendar home page. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Corporate decision Review Source MD Meagan D. Office Manager Veterinary Used the software for: 1-2 years ### "Pulse is constantly getting better" March 22, 2023 5.0 Pros Pulse is easy to use. The software is always growing and getting better. The integration between all of the popular veterinary labs, supply ordering, and even card processing makes everything easier from check in to check out. Cons When a client has a past due bill, it would be easier if we were able to pick an invoice to pay rather than it just paying the oldest amount. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse We chose pulse because we use Covetrus as our number one distributor. The ordering and inventory logs make it much easier for us. Review Source Response from Covetrus Software Services June 2, 2023 We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. RS Rosemary S. Veterinarian Veterinary Used the software for: 6-12 months ### "Covetrus pulse" September 18, 2023 3.0 I hear most of my staff being unhappy with the change- I feel like it could be good but it needs some razzle dazzle to be worth it Pros Customer service representatives have been amazing and easy to reach Cons There are so many features in existing software systems that should have been considered- redundant clicks and steps waste seconds and seconds are money in this field Review Source Response from Covetrus Software Services December 13, 2023 Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. CK Catherine K. Nurse Manager Veterinary Used the software for: 1-2 years ### "UI/UX Design Help" March 17, 2023 3.0 Not a fan. I think there is a lot of potential though! Pros Support is fantastic, I really appreciate the quick responses and friendly people. Cons UI/UX is really lacking. It is clunky and difficult to navigate. Visually it's complicated and overwhelming, making it hard to find the info you need. There are also frequent errors and glitches. Review Source Response from Covetrus Software Services May 12, 2023 Our portfolio is shaped by veterinarian input and feedback just like yours. Thank you for taking the time to help us improve our offerings and keep veterinary practices thriving. SH Shannon H. LVT, Inventory Manager Veterinary Used the software for: Less than 6 months ### "Hoping it gets better with time." September 12, 2023 3.0 It has not been the greatest. The trainers that came out told us about all these features for our inventory and it turns out they were VERY misinformed about the capabilities of the program. Pros The schedule is fun to look at with all the colors. Cons \*Inventory receiving is taking me 10 hours now instead of the 3 it used to take for myself and it is taking the retail/food inventory person 2 days now instead of 1 day to do her inventory.\*Our pharmacy now needs 2 technicians to hold down the requests instead of 1. \*It takes me longer to generate our schedule because I have to go into the calendar resources to add/cancel people and then back to the schedule and then back to the day I was working on.\*Switching between 2 clinics and having everything separate is an absolute pain. The task list should be linked. Group prices should be linked. There is no reason to have these things separate. Inventory, I understand having separate for other clinics but it doesn't work for our clinic as I order through one clinic and now prices are never going to change at our other location. Or I can order in smaller quantities for our smaller location but now the prices will be more expensive.\*Any feature I ask about that would make Pulse more user friendly, doesn't exist.\*I am coding my own things to make life easier. (your live chat people took my code for drop down boxes, as I was apparently the first to get them to work) Review Source Response from Covetrus Software Services December 13, 2023 Thank you for sharing your experience with Covetrus Pulse. Your feedback matters and will help to shape our veterinary portfolio and our mission to keep veterinary practices thriving. We will pass this on to our product team for review. VH Valerie H. Office Manager Veterinary Used the software for: 2+ years ### "Easy to use" September 25, 2023 4.0 Pros Pulse is pretty easy to learn. Support, especially the online chat, is very easy to get a hold of someone and the support staff are very knowledgeable. Cons I wish the pricing included all the features, instead of adding on pricing/other programs for each extra feature as it does add up. Especially things like texting the client for reminders, etc. Review Source Response from Covetrus Software Services December 13, 2023 We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! Similar Products Featured