# Page 3 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 51-75 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Marissa D. Veterinarian Veterinary Used the software for: 6-12 months ### "Overall satisfied" November 12, 2024 4.0 Overall very good. I have experienced very few issues and when there is one it’s usually quickly solved Pros User friendly, straightforward, efficient Cons Does not integrate with certain other software we use Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We wanted to implement cloud based software Review Source RB Rachel B. Practice Manager Veterinary Used the software for: 2+ years ### "User friendly" September 10, 2024 4.0 Overall I like the software. I have experience with multiple software, and this one is the easiest by far. Pros Ease of use. Easy to train new staff. Doesn't take a lot of clicks to get what you need done Cons bugs in software, runs quite slow most of the time, doesn't work well with other software (Dymo have to use old software because pulse doesn't support the new) Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse cost difference was a determining factor. We used it when Evet owned it. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Higher amount of clients, and needed more information in one place Review Source RT Roy T. Practice Manager Veterinary Used the software for: 2+ years ### "Updated Covetrus Pulse Survey 2026 - Roy Taylor, Sr" March 19, 2026 3.0 Much better than previously stated but I'm still having to figure things out without support. In fact my recent experience with World Pay and our credit card terminals still has me and the two \[sensitive content hidden\] very upset and concerned that we are being told how we must receive credit card payments and the lack of terminal receipts and end of day balancing. We have lost control of OUR business as it pertains to Credit Cards. Pros Client interface and lab functions are still the best and I do like the client communications to some degree. Cons Still way too many button clicks in order to get anything done. I don't like that Client Communications, formerly Rapport doesn't go into the Medical Record without intervention. This should be a communication that is easier to put right in the MR. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse We thought it would be best suited for our needs and were told it did many things that it turned out that it did not. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We wanted a cloud based system and it was time for an upgrade. Review Source LM Liz M. Practice Manager Veterinary Used the software for: Less than 6 months ### "Pulse Review" August 29, 2024 1.0 Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we would cancel this service and return to Intravet. Pros I like that the doctors signature can be saved in the system for rabies certificates. I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs. I like the integration with rapport. I have also enjoyed working with \[sensitive content hidden\] she is kind and helpful. Cons There are too many ways to do one thing. I find this to be tedious and harder to learn. The search feature is not functional at all. When looking up clients, patients, or codes- if I am typing in something specific the system should not populate everything containing those letters. Also employees are listed alphabetically by last name but their first name is listed first- why? We continue to find bugs and problems and have to use work arounds and pay close attention to invoices to make sure our clients are not double charged. The invoicing is awful- it should not be this complicated to add and remove items to an invoice. Invoicing in general is too rigid- it should not be hard to return items, refund items and void payments. The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have to self address bills. This is time consuming and terrible. Also the finance charges did not show up on the bills- so we have had to write those off as clients pay their bills this cycle. The system is very slow. The layout of just about every single page in the medical record is overwhelming to look at making it really difficult to find items at a glance. The calendar function is not great- You cant look ahead on the schedule without it defaulting back to the current date- If I am looking at appointment dates in October I do not want to be taken back to dates in August. It is simply not user friendly for receptionists and managers. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We thought the added features of Pulse would make it a better fit for our needs Review Source DA Dwight A. Operations Manager Veterinary Used the software for: 6-12 months ### "Pusle: it's a good start, there are some important items that need addressed" August 29, 2024 4.0 I've had good tech experiences with my calls and chats. Sometimes, the queue can be a lengthy wait. I feel like techs are multi-tasking with other clinics at the same time. It seems to extend their replies when needing answers. This is my feeling. Pros Cloud software program and the ability to process payments in the system. Working with Rapport is really beneficial for client communication. Cons Functionality of the program. Administratively: time clock, unable to put in hours for a whole week. I have to wait until end the day before adding vacations, etc. There have been several issues with reports. It is not easy to get what you want. EOD reporting, you have to do it every day or you have to go to the Sales report to get what you need. The ability for it to auto run is absent to my knowledge on my last chat with support a month ago. Too much chasing in this program for items like this administratively. After using it for 6 months, we all struggle with it daily. Muscle memory seems to be challenging. There are multiple issues in Pulse. When I heard it was a combination of Avimark, E-Vet Practice, etc., I was excited that this might be a solid answer to record management systems. Avimark is an amazing, well-run program. I don't see a lot of the functionalities it has in Pulse. I've been surprised that its model might not have been put into play more. Pulse has some catching up to do to get to that level. I understand programming and testing takes time. Reason for choosing Covetrus Pulse The functionality of Pulse met what we needed for our operations. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/) Needed something that allowed remote work if needed. We wanted to move away from relying on the server. Vetspire was not a good program, had lots of issues. Review Source AF Ayman F. veterinarian Veterinary Used the software for: 1-2 years ### "veterinarian " February 19, 2025 5.0 acceptable but need some improvement regarding to report and inventory management Pros easy software enable us to keep our medical record Cons write medical notes , reports , and inventory management Review Source CS Catrina S. Operations Manager Veterinary Used the software for: 2+ years ### "Multiple issues, do not recommend" August 29, 2024 3.0 I have a whole document about the items that I have issues with, so if you want more insight, let me know Pros It's typically easy to navigate and has multiple ways to do things (which is good and bad) Cons The anesthesia form is very unsafe. Different ways of putting in drugs makes it more likely for people to make a calculation error. Allows inventory items to be added (both non-anesthetic drugs AND non-drug items like cones). Review Source RL Rachel L. Practice Manager Veterinary Used the software for: Less than 6 months ### "An honest review." November 14, 2024 4.0 Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier. Pros Refilling prescriptions is much easier, and the price tag option is very nice for quick price comparison. Cons Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now, but I would like if there was an easier way to search a patients medical history. Like a search bar where you could find certain words like exam without having to scroll through the whole history. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Transition to EzyVet did not work properly with our software. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) If our server ever crashed we would have lost all of our medical records. Review Source SM Sarah M. Practice Manager Veterinary Used the software for: 6-12 months ### "Covetrus Pulse" August 31, 2024 5.0 We switched to Pulse at the beginning of the year and have been very happy with the transition. It has a lot of really neat features that streamline workflow (it has a nice built in speech to text function). Pros I love the wide array of functionality and how you can accomplish tasks in many different ways depending on your preferred work flow. Cons It can be a little slow at times- but I have found that to be true for all cloud software. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Pricing was more competitive plus we already used their online pharmacy so we could integrate that very easily. Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was truly and awful product and when they raised their prices to be more expensive than Pulse we switched immediately. Review Source LM Lauri M. Owner, DVM Consumer Services Used the software for: 6-12 months ### "Review of Pulse" September 16, 2024 2.0 Not good. Especially the financial data in the system and its conversion to Quickbooks Pros Reasonably priced, client portal, appointment calender is easy to use. Easy to look up clients or patients. Nice to be able to email invoices. Cons Invoicing and balance due on accounts are extremely hard to understand for the practice and for our clients. Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. Plenty of mistakes that have to be manually corrected. And no one at Pulse can help you with the Quickbooks portion Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reason for choosing Covetrus Pulse Integrated with Quickbooks online, reasonably priced Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted updated program. Also wanted integration with Quickbooks. Review Source JW Jolene W. Veterinary Assitant Veterinary Used the software for: 1-2 years ### "User Friendly " November 6, 2024 5.0 I enjoy using Covetrus Pulse as it is simple to use and when there are issues that you cannot figure out yourself the live chat feature always has knowledgable people to help you out. Pros It is a user friendly system that makes scheduling and creating clients easy and fast. Cons There aren't enough dog breeds to choose from when creating a profile. Review Source JH Jane H. Practice Manager Veterinary Used the software for: 6-12 months ### "Great software, try it and you will Love it!" September 3, 2024 5.0 Very good support and training! We switched from Hippo to Pulse and the transition was very smooth. Pros Very user friendly and easy to learn! All the steps make sense and follow in a logical fashion. Cons The name of pet you are looking at does not automatically fill in when you are viewing them and then make an appointment. Also would love a way to view all 3 clinics that share one database, on one appointment screen. Alternatives considered [easyVET](https://www.capterra.com/p/134498/easyVET/) Reason for choosing Covetrus Pulse The look of the screen was too busy and concerned may not be user friendly Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo did a 2.0 update that was very bad, messed up many things Review Source GB Gabby B. Talent and Culture Coordinator Veterinary Used the software for: Less than 6 months ### "Amazing modern software" November 5, 2024 5.0 Excellent project manager and technical support staff, always there to answer questions. Pros Very intuitive and easy to use. You have multiple ways to do a certain process and multiple ways to search for information. The quick access buttons are amazing and within reach at all times. The fact that is Cloud based was very helpful to avoid overload of our servers. Cons The transition from Impromed to Pulse was not easy. There were many pieces that didn't migrate at all and needed to be entered manually. Many files didn't transfer at all and we had to keep on checking Imrpomed to find them. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Server was getting overloaded and we needed a significant amount of money in hardware to update it Review Source AT Amy T. CVT Veterinary Used the software for: 2+ years ### "Pulse/Evet" September 3, 2024 3.0 Over all it's been frustrating. There are several request we have put in over the years that would make our experience easier, but they have not been full filled yet. Pros The medical record is easy to navigate. The general information and the "by group" sections make things easy to find. Cons There is a lot of different areas that need to be "clicked" When navigating through an MR which is frustrating. The different forms that covetrus has built in the system are not linked to inventory, which means we need to add used inventory items as line items to the MR, vs just adding it to the forms. For example if Ketamine is used during an anesthetic procedure we would enter it in the anesthetic form and as an line item in the MR to account for it in inventory. Response to requests in the past has been quicker than it is currently. There is no streight forward way to enter orders unless the order was placed using the Pulse ordering platform. Review Source NG Nicole G. Lead Receptionist Veterinary Used the software for: Less than 6 months ### "Not a program I would've chosen" November 21, 2024 1.0 I didn't think I could hate a software more than Impromed, and yet here we are Pros The ease of entering a new client "on the fly" when scheduling an appointment. Cons "Active" patients are not actually "active" from tab to tab. You cannot view patient information or history or simple vitals from the note page. You can't even cut and paste an appointment from one day to another. You cannot have multiple Pulse tabs open at the same time in order to view all the information you need at once. Inactive patients cannot be found with the basic search function, yet deceased pets cannot be hidden from client's active account. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Impromed software was no longer being supported or updated Review Source rW rob W. Medical Director Medical Practice Used the software for: 1-2 years ### "I would not use Evet again. " August 29, 2024 2.0 I would not use it again. I would look for a more friendly service. Pros Cloud-based and reasonably simple to learn. Cons Very Glitchy, Customer service is often next to useless. We are not in compliance with Lizzie's law because of the inability to download a pdf into a template that can be attached to invoice items. I have reached out multiple times and get the same lame response... "We don't offer that at this time" or something to that effect. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Covetrus Pulse Cloud-based and easy-to-learn. We were switching from Avimark Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) to go to a cloud based system. Review Source JM Jamie M. Practice Manager Veterinary Used the software for: 1-2 years ### "Honest Review" September 3, 2024 3.0 Better than other vet software I have used in the past Pros Easy to navigate and learn for new employees Cons Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk emails to clients. Review Source SB Sarah B. Owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Software " August 30, 2024 4.0 We enjoy the software system very much. It is very easy to navigate around and serves our needs very well Pros It is very user friendly. We can navigate around easily- it makes sense. Cons The accounting systems seem(Billing and payments) are difficult to understand Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) This product seemed much easier to use and is in the cloud which was an advantage for us. Review Source ZL Zoe L. Veterinary Assistant and Manager Veterinary Used the software for: 1-2 years ### "Would recommend" September 12, 2024 5.0 Pros It's very user friendly, the support process is amazing with fast response times and helpful staff. Cons Limited options, issues with bugs, especially pages not loading Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Cloud based software and user friendly features Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) Clientrax is outdated and not practical for our clinic anymore. Review Source SL Sara L. Practice Manager Veterinary Used the software for: 1-2 years ### "Great software" September 6, 2024 4.0 I'm satisfied overall and find Pulse easy to use. The original person who set up the system entered vaccines in incorrectly and it has caused us a mess with reminders but that is on us and customer service has been very helpful. I wish the anesthesia monitoring and exam forms allowed for entering letters/text as well as numbers in certain areas. Example: being able to put in UTO, DNO, seconds, etc. I have yet to deep dive into templates, though, so I'm not sure if it is user error or setup. Again, customer service is excellent. Pros Easy to use and learn, instant access to chat and troubleshooting, great customer service. Cons Exam and anesthesia monitoring templates Review Source MB Megan B. IT Veterinary Used the software for: 6-12 months ### "Great Practice Management Software" September 8, 2024 5.0 Wonderful, would choose this software again if needed. Pros I appreciate all the integrations with our lab equipment, client communications, point of sale software. Cons We haven't had any serious concerns with Pulse. Sometimes it goes down for a few minutes. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse The user interface, we found Ezyvet very difficult to look at and find what we needed. Review Source AG Alyson G. Practice Manager Veterinary Used the software for: 2+ years ### "Covetrus/Pulse user since it was Evet " August 30, 2024 4.0 Overall we are happy, things could be better but all things considered its a decent and very user friendly program. We have been with the program for 6 years and have watched things improve and things not go as well, but we do enjoy the program so we stick with it. Pros Cloud based, very user friendly for everyone. Cons "If it aint broke, don't fix it" - I feel at times "updates" or "fixes" are not needed and it ends up not really helping us, making things more challenging as we learn the new updates that took place. Things that truly would helps us this last 6 years, have never even be addressed. Review Source EK Erica K. Practice Manager Veterinary Used the software for: 6-12 months ### "Alameda vet clinic" August 29, 2024 4.0 So far it is pretty nice to work with. Pros Easy to use, fairly easy to navigate. The quick invoicing is nice. Cons Text to pay not working and no notification Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) cost effectiveness and re structure of the organization Review Source AA Alyson A. Lead Tech Veterinary Used the software for: 1-2 years ### "Pulse is Solid!" August 29, 2024 5.0 We switched to Pulse about a year ago. We are happy we made the switch from Hippo Manager which was terrible. Pros User friendly and extremely thorough. Many different ways to find sections of the software. Cons Cannot think of anything at this time. Maybe that once in a while they update the Task feature only to need to be updated again to work properly Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was terrible. The updates caused so many issues. Fix one thing only to break 10. Inventory issues are too numerous to mention Review Source JD Jessica D. Lead Veterinary Technician Veterinary Used the software for: 2+ years ### "ALMOST Perfect w/ a Few quirks" September 10, 2024 5.0 Pros Very easy to use, which makes it easier to train new employees quickly. Support is GREAT; fast and very knowledgeable. Cons Reminders system is not streamlined; there is no drop-down menu & employees can put whatever they want when inputting reminders. Review Source Similar Products Featured