# LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LearnUpon the right Training solution for you? Explore 131 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130044/LearnUpon/reviews --- LearnUpon 4.7 (131) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AS Ashley S Training Program ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “Having an Implementation Consultant's support through the migration process then monthly meetings with our Customer Success Manager after is so effective and has been incredibly helpful at helping us problem solve and make sure we're getting the most out of the system.“ July 10, 2025 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 AS Ashley S Training Program ManagerIndividual & Family Services, 11 - 50 employeesUsed the software for: 1-2 years. “We migrated to LearnUpon from a different LMS and LearnUpon's support through the entire migration process was thoughtfully laid out and focused on making sure our needs would be met by the system in the most efficient way.“ July 10, 2025 NE Nathan E Systems ADministratorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be“ October 8, 2025 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. “ September 13, 2024 Graeme S Account ExecutiveComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In some cases, I needed to request access to certain courses, which created a small barrier to learning.“ December 30, 2025 CO Curtis O Strategic Partner Enablement MangerTelecommunications, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program.“ September 13, 2024 JB Jerry B Business Systems AnalystHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “I notice that Main portal user listing does not update its view alike it does when working in External portal user listings“ July 10, 2025 ## Showing most helpful reviews Showing 1-25 of 131 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ed M. HR Coordinator Business Supplies and Equipment Used the software for: 2+ years ### "Overall, nothing but positive." September 13, 2024 5.0 Overall, nothing but positive, and the incoming developments are always something to look forward to. Pros The platform itself is really user-friendly for the learners, whether accessing via a laptop or mobile phone. For the content creators and admins the support is there so whatever you want to explore, even if you're new to the world of L&D, it's really easy to get going. Cons Very little, the one or two points we've raised as 'nice-to-haves' have been taken back to the development team and who knows, they could be implemented in the near future. Switched from [skillsarena](https://www.capterra.com/p/10002387/skillsarena/) It wasn't my decision to make, I wasn't on the panel. Review Source KM Kelly M. LMS Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Living LearnUpon" July 7, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source VR Verified Reviewer Human Resources Adminsitrator Food & Beverages Used the software for: 1-2 years ### "Brought our L&D forward although with some challenges" April 16, 2024 2.0 Pros Using LearnUpon has been a massive improvement on how we deliver our onboarding and training, previously we had relied on Excel and Microsoft Stream. Its relatively simple to upload videos and to add headings. Beyond that I do not have any positives on the system. Cons Overall I find the platform cumbersome, slow and difficult to use as an administrator. My main issue is the layout of the platform. You could have 50 courses available on the platform but there is no labeling to tell you how many pages of courses you have, instead you will need to click one by one through the pages to get to the end. When you create a newer version of a course it will archive the previous course but that archived course will still remain in the courses subpage. The level of customisation of the platform is limited beyond the simple format of Heading, Text, Video, Quiz. I feel you can't make the course feel like your own system as it follows the same format. Development of the platform - in the time I used the platform I felt very little progress was made on the platform and how it developed. Communication from our rep was good but not much change happened that stood out to me. Review Source VR Verified Reviewer Instructional Designer Telecommunications Used the software for: 1-2 years ### "Good LMS with room for improvement" April 14, 2025 4.0 Pros Easy to use, gamification elements (points, badges, certificates). The reporting system is solid and gives us the insights we need. The support team is excellent, always quick to respond, whether it’s for an issue or just a quick question. Cons \- The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features. However, you can work around that by using an external authoring tool and uploading a SCORM file into LearnUpon. - Fonts and image sizes can change when you publish a course. Sometimes text looks off or images get cropped, so you’ll need to test a few times to get everything looking right. - Once a course is published, you can't make major edits like adding a new module. You’ll have to create a new version, which can get tricky if users are already enrolled or if multiple versions start piling up in the dashboard. Review Source AB Amie B. Learning Engagement Lead Food & Beverages Used the software for: 1-2 years ### "LearnUpon; the must-have tool in your toolbox" July 4, 2025 5.0 LearnUpon has became the most important asset in our business and there are many other functions/departments who have seen the benefits of our experience and want to bring the tool into their areas of work. Pros It has saved me so much time; by adding all of our resources in a one-stop shop location for the users, I no longer have to send multiple emails. It has also meant we can add extra content to their virtual space; providing them with more value and a better user experience. The best part about LearnUpon though has to be our account manager; they check in regularly and provide innovative ways for us to gain even more efficiencies in our services. Cons Some companies that we work with have super tough IT security, which means that the LearnUpon emails bounce back when the user is trying to do a password reset - which means we have to do these manually. But I would rather do that task and know that people are accessing our courses. Review Source SN Sarah N. Business Analyst Non-Profit Organization Management Used the software for: 1-2 years ### "Outstanding LMS for non-profit customers" July 14, 2025 5.0 Great working relationship from LearnUpon. They are geared towards delivering an excellent customer experience and have great product knowledge. We evaluated a number of different LMS products but LearnUpon really stood out as a superior product right from the beginning. Pros Super intuitive, friendly user interface and has a range of great features that enable training journeys to be delivered and reported on. Excellent support provided from day 1 up to the present. Their product roadmap keeps continuing to feature great new innovations as well. Cons A little bit more pricey than some other products we evaluated, but it has proved its worth already in delivering a much better user experience and enhanced support. Review Source JP Jennie P. Assistant Director Higher Education Used the software for: 2+ years ### "Great Learning Management Tool" February 17, 2025 5.0 Great experience. I've been using LearnUpon for over 5 years. Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. Review Source OS Olivia S. Learning Programmes Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "A great LMS - LearnUpon!" November 21, 2024 5.0 For the 2 years I've worked with LearnUpon, it has always been a positive and engaging experience. Their outlook on continuous improvement is great to see and be a part of and I'm excited to see what they do next. Pros I like how easy the platform is to navigate and understand. The wide range of features and functionality is great to have. The continuous improvements the platform brings in and is always working on is great to see and be a part of. The customer support team are always quick to respond, very knowledgeable and happy to help with anything. Cons The customisable elements of some of the features are a bit restrictive but there are multiple ways of doing things in the platform. The visual user experience can be a bit limiting Review Source AC Annissa C. Vice President, Launch Operations Financial Services Used the software for: 2+ years ### "LearnUpon is a great experience " July 3, 2025 5.0 Our overall experience with LearnUpon is great and the team at LearnUpon are always kind, professional and eager to help. Pros Setting up our clients to access training is fast and easy which is a win with the volume of clients we manage. Cons Finding the right content for each user can be challenging with a robust library of material and client specific needs. Not everyone needs all content, it's user specific. Review Source SW Siobhan W. Learning and Development Coordinator Apparel & Fashion Used the software for: 1-2 years ### "Fantastic LMS with real world everyday business integrations" June 3, 2025 5.0 Extremely positive experience for users, admins and customers. Integrates everyday business software with the LMS for easy admin, and the new UI makes for an intuitive learner experience. Pros Intuitive to use from both a learner and admin perspective with great integrations with other business software for a seamless user experience. Cons The standard reports available can sometimes be limited, but the LU support team are always happy to help with something else if they can. Review Source SH Sarah H. Retail Marketing Manager Consumer Electronics Used the software for: 1-2 years ### "Good learning portal" October 2, 2024 4.0 Good learning system overall that allowed us to centralize our learning courses for our customers. Pros Easy to create courses Easy library build Great customer service Cons Learning paths are clunky to update Wish I could collect more customized user data once filtered into a group Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Schoox](https://www.capterra.com/p/135396/Schoox/) Reason for choosing LearnUpon Seemed that it was going to give us better customization Dyamic codes allowing us to auto sort customers into groups was a necessity Review Source CS Coleen S. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "We love LearnUpon!" August 1, 2024 5.0 It's been great from beginning to end! Our customer service rep answered all our questions and there was no hard sell. The set up was super easy. Our learners love the online platform and we know they're all getting the same training. Pros The support has been amazing. Grey walked us through all the set up. Any time we have a question someone is right there to answer it for us. It's very easy to use; very intuitive. We are very happy we chose LearnUpon! Cons I can't think of anything. We've been happy with everything thus far. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing LearnUpon It did what we needed it to do. Our learners had access to it, whereas they did not with the Microsoft product. Review Source JB Jerry B. Business Systems Analyst Hospital & Health Care Used the software for: 6-12 months ### "First Glances at LearnUpon" July 10, 2025 4.0 Simplified yet powerful functionality without bells-n-whistles. I have yet explored reporting features but I have confidence it is helpful for QA purposes Pros I am in the administrative role. I like the use of Dynamic Rules. I thorough enjoy available the Knowledge Base which proves helpful in learning and/or figuring missed steps Cons Batch upload requires username fields. It would be nice to opt for Email address criteria. I notice that Main portal user listing does not update its view alike it does when working in External portal user listings Review Source NE Nathan E. Systems ADministrator Hospital & Health Care Used the software for: 1-2 years ### "Learnupon!" October 8, 2025 4.0 Pros Was easy to intergrate and use with SSO and was easy to manage and assign courses to users. as a user it was straight forward and simple Cons Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be Review Source VR Verified Reviewer Training Analyst Medical Devices Used the software for: 6-12 months ### "Support team makes the product a good choice" October 2, 2024 4.0 Pros Support team is amazing at helping solve problems. Cons Many essential features are still in development. Review Source VR Verified Reviewer ShelterU Project Manager Non-Profit Organization Management Used the software for: 2+ years ### "LearnUpon's Ease of Use Matches Their Level of Support" April 18, 2024 5.0 Pros LearnUpon is incredibly easy to learn. While I am pretty technologically savvy, I had no prior instructional design experience before working with LearnUpon. That wasn't a problem. I am now managing our online learning platform through LearnUpon. While we use the basic features for our needs, someone with just a little more experience would easily be able to create an even more beautiful and user engaging experience. Their customer success and support teams make using the system a joy, knowing that someone actually cares about your experience is hard to find these days. Cons Its not as customizable as far as branding as I might like but they're always updating and refreshing the interface to make it look beautiful so its not really a big deal. Review Source CJ Chris J. Online Training Manager Mining & Metals Used the software for: 2+ years ### "Great Customer Service, Awesome Staff, and a Quality Product " August 16, 2019 5.0 We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month. Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.) Pros It always works; servers do not go down. Learner issues are minimal. Any problems are usually due to issues outside LearnUpon's control. 24-hour support response is quick, robust, and almost always dead-on. When you sign up, you get an account manager who helps you through your implementation to suit your workflows. The team actually listens to upgrade requests and bug reports. I know, because I see solutions implemented. Further, a member of the team usually contacts me to let me know my request was addressed and available in the software. In addition to listening to upgrade requests and bug reports, the team actually seems happy that I contacted them with an issue. There appears to be a genuine desire to provide the best software and have the happiest group of clients on the planet, which speaks volumes as to the culture at LearnUpon. When your clients can see that you have a great culture, you are winning. Cons Support is via email. Sometimes it is time-consuming, or difficult, to communicate and resolve a problem in writing. That being said, I can always email my account manager for complex issues, who is happy to engage via a phone call; typically the same day. Things you want aren't always discoverable on your own. I have often called in to ask about a feature and am told someone has to flip a switch to activate the option. While I understand that this procedure is to keep the software usable and protect us from ourselves, which I appreciate, I also like the freedom to explore a little more on my own. To be fair, I rarely have time to read the blog posts and other information from LearnUpon. Perhaps these features are mentioned in the blogs. They do not offer an integrated Learning Record Store, so I haven't had the opportunity to use my xAPI data as robustly as I would like. I actually do not even know what I could do because I do not have a Learning Record Store to play with. Reason for choosing LearnUpon We picked LearnUpon because they were affordable, had great customer service, and were easy to implement. Review Source Richard L. Learning Development Manager Computer Software Used the software for: 1-2 years ### "LearnUpon is easy to use as an admin and easy to imp0lement" July 17, 2018 4.0 Easiest LMS I have used to implement and manage. Pros I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer. Cons The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report. Review Source RS Richard S. Chief Executive Used the software for: ### "LearnUpon: Very Satisfied Customer" May 20, 2013 5.0 I highly recommend LearnUpon to any training company serious about providing its customers with a superb eLearning experience. We invested heavily in developing stunning eLearning content and needed an LMS to match. After six months of trialing countless different systems I was losing hope of finding one, then I discovered LearnUpon and haven't looked back. I don't feel like I have just bought a product, I feel like I have entered into a partnership with a highly skilled, ambitious and professional team of LMS experts. They're a young, vibrant, ambitious team who definitely put their customers at the very centre of what they do. They understand that their customers aren't buying a system, they're buying a means for taking their eLearning products to market. I believe that you can only be as good as your worst supplier - since adopting the LearnUpon LMS our customers and their learners have gained much added value and overall a superb eLearning experience. Pros The perfect LMS for commercial training companies. Great customer portal functionality, with really smart branding and white labeling options that impress our clients and are easy to configure. The LearnUpon LMS is intuitive, versatile, smart and affordable. It has great exam and survey features; easy to build, great learner experience and with useful, detailed reporting with filter and export options. Content writing within the LMS is great; can easily add text, images, documents, videos and audio content, as well as very simple upload of SCORM content. The technical support is first class; immediate and very helpful. The eCommerce feature is really easy to setup up (just need a PayPal account) and provides a professional purchasing experience for our customers, with added features such as discount codes. Cons The few limitations of the system that I have fed back to LearnUpon have either been immediately addressed or are planned for imminent updates. LearnUpon are continuously developing the LMS, with new features released every few weeks. In their clear commitment to developing the product they really listen to any feedback and take immediate action to improve the product. LearnUpon are a small company in their infancy, which was a slight concern when signing up with them initially. I asked myself the question 'will they still be around in 5 years time?'. After some research, trialing the system and speaking with them I was left very comfortable in tying our future to theirs. In just a couple of years they have developed the very best LMS for training companies on the market and it's still getting better every month. I am very confident they were the right horse to back and I'm excited about the opportunities for our company from their continuous investment in the LMS. Review Source LM Lindsay M. Course Developer E-Learning Used the software for: 2+ years ### "LearnUpon LMS.......No need to look any further!!!" November 6, 2019 5.0 My overall experience with LearnUpon has been absolutely wonderful! And, I'm not just saying this.......my statement is based on 4+ years using the software. Solid, reliable, user-friendly software, a team that truly listens to their customers and makes changes based on that listening, and excellent customer service. I can't ask for much more than that! Signing up with LearnUpon is a no-brainer. If you're wavering, don't! You'll be in good hands! Pros LearnUpon as a software and company is top notch! The software meets all of our needs and then some. And, to make things even better their customer service is fantastic (think Ritz Carlton customer service). If LearnUpon checks all your boxes and will meet your needs, then go with them! You won't be disappointed. Cons The thing I liked (past tense) least is the customer experience when a customer had a login in on another portal in the larger LearnUpon ecosystem and then would sign up for our courses. However, I provided feedback to LearnUpon and they implemented an upgrade to fix this. Wow!! Top notch customer service coupled with a great software! The company listens to their customers and responds, implementing upgrades to meet their LearnUpon users needs. This has happened multiple times to me :) Kuddos to LearnUpon! Review Source KA Kevin A. Head Of Training Information Technology and Services Used the software for: 2+ years ### "Great LMS for getting started" March 5, 2024 5.0 Overall positive experience. Easy to get started, and does the job. Pros Easy to get up and running quickly. Low cost with comparable features to other vendors. Cons There are a few things that just aren't as configurable as I'd like. I've asked to change their how their expiration dates work several times but it does not seem to be a priority (it currently expires before the day it tells you for those in the US) Review Source DC Daniel C. Senior Training Specialist Hospital & Health Care Used the software for: 1-2 years ### "eLearning for our Customers" November 3, 2023 5.0 Pros We are currently utilizing LearnUpon for both internal and customer-facing coursework at our company. The learning portals is a great way to separate these courses. I will say the support is by far my favorite thing - every time my dept has had an issue our CSM and support assignees were quick to jump on a call, respond to an email, and even followed up to make sure we were happy. Top notch. Cons I do wish there was an easier way to showcase which courses should be taken before other courses - we are constantly adding courses and want to make sure the most useful learning paths are still displayed front and center. Prerequisite courses would be a nice feature (IE - Course A must be completed before Course B even appears. Or even better, course B appears but clearly states course A must be completed first. Review Source KM Kenneth M. CEO E-Learning Used the software for: 2+ years ### "Over ten years" April 6, 2022 5.0 I have been using LearnUpon for over ten years, first for the nations largest machine trades association and then as my own LMS provider. This group will not let you down if you are looking for a great educational platform/ LMS Pros Ease of use and customer support as well as cost / value for all the features Cons I found no cons with LearnUpon.. the entire LMS experience is wonderful Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Review Source DT Dave T. Chief Business Development Officer Restaurants Used the software for: 2+ years ### "A Great LMS - with an attractive User Interface" April 10, 2019 5.0 The versatile training platform allows our employees to log in and view training material remotely on any device. New material can be uploaded in a matter of minutes. Easy to follow formats keep the learner engaged and on task. The easy-to-use Dashboard make navigation simple. A great product, I would promote to anyone. Pros Pros: Overall management, ease of use, functionality at all levels are major time-saving benefits. Being able to brand our company makes even our newest employees feel like they are rally part of something bigger. As an administrator, the ability remote connection from anywhere is amazingly effective. The Customer Support is Outstanding. Using Learning Paths for step-by-step training has simplifies the learning process. Cons Occasional glitches with new user log in. However, any issues that have come up over the years were immediately corrected by tech support. Review Source CL Cynthia L. L & D Manager Hospitality Used the software for: Less than 6 months ### "Best in Show" July 27, 2023 5.0 5 star service and product! Pros The team is amazing! From our sale rep, \[sensitive content hidden\] , our Implementation Manager \[sensitive content hidden\] our Customer Success Manager the team is incredible! Always available to answer any questions and help! Cons Not that I'm aware of! I love Learn Upon! Reason for choosing LearnUpon User friendly and experience Review Source Talk to a Capterra advisor for free and get results within 15 minutes.