--- title: "LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LearnUpon the right Training solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130044/LearnUpon/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- LearnUpon 4.7 (141) [View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable.“ June 25, 2026 CG Claire G Clinical Implementation SpecialistBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing.“ June 11, 2026 AS Ashley S Training Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes.“ June 11, 2026 CM Cassidy M Product OwnerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We want our admin permissions restricted as much as we can, but the platform does not allow for that.“ June 11, 2026 Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up.“ June 25, 2026 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 WT Wasif T Data AnalystHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “I believe their security standards and integrations are solid as well.“ June 11, 2026 Graeme S Account ExecutiveComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In some cases, I needed to request access to certain courses, which created a small barrier to learning.“ December 30, 2025 ## Showing most helpful reviews Showing 1-25 of 141 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon H. L and D Manager Financial Services Used the software for: 2+ years ### "Hands down, Best LMS I have ever used. " December 19, 2023 5.0 The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist. Pros Ease of use and impeccable customer service! Cons I struggle to find something I don't enjoy about the software and the service. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Birch Learning Platform](https://www.capterra.com/p/184818/Birch-Learning-Platform/) Reason for choosing LearnUpon Cost and Functionality. Completed a full specification review and found that LearnUpon met most of our requirements at the best cost. Switched from [Learn:Up](https://www.capterra.com/p/154061/WorkRamp/) The tools in WorkRamp were minimal. The interface made it difficult to administrate the system and difficult for learners to complete training. By switching from WorkRamp to LearnUpon, we were able to save about $50k per year. Review Source VR Verified Reviewer Digital Learning Enablement Specialist Accounting Used the software for: 1-2 years ### "Solid LMS choice" April 10, 2026 4.0 Overall I think it's a great platform. Having worked with several LMSs, LearnUpon is one of the more simple and intuitive. The support team is great and always available to help. Pros LearnUpon is easy to use from the Admin POV but also from the Learner POV. It uses a friendly interface and look quite clean. Courses are easy to set up and revision if needed. Cons The reporting is somewhat limited. I would be good if some of the reporting options would be more customisable. The Learning journeys feature is good but still quite limited in functionality and grouping users could be also more customisable. The Catalogue is good but again more customisation on categories, etc. would be good. Review Source NG Nathaniel G. Vice President of Compliance Pharmaceuticals Used the software for: 1-2 years ### "Expensive LMS for Employee Training " April 23, 2025 3.0 LearnUpon served the overall purpose of enabling our company to have an LMS. However, LearnUpon was expensive and did not provide an ROI for the cost incurred. Pros There was plenty of flexibility for training options as well as the ability to create diverse assessment question types. Cons Reporting/BI was limited and cumbersome. Additionally, the ability for managers to be notified of training non-compliance and access training records of their team members was minimal or not possible. Review Source DG Danny G. Learning and Development Executive Retail Used the software for: 6-12 months ### "Brown Thomas Arnotts Review of Learn Upon Skillsbase" June 19, 2026 5.0 A very positive experience overall. LearnUpon is easy to use and navigate for both admins and team members. Customer support is outstanding. There are a few areas for improvement, such as reminder timing, browser compatibility and the need to use Microsoft Teams to invite and contact the team, but overall a highly effective LMS Pros User-friendly and easy to navigate LMS Excellent customer support from \[sensitive content hidden\] , who is always on hand to assist with updates and queries Easy to customise, including adding banners, creating courses and managing users Team members find it easy to navigate independently Batch upload for users is incredibly helpful Cons Reminder timing issue — Course reminders are sent in US time, meaning team members receive them in the middle of the night. No customisable reminders — There is no option to customise reminders for upcoming ILT (Instructor-Led Training) sessions. Microsoft Teams dependency — Have to use Teams to invite and contact the team, which causes additional work. Browser compatibility issues — Some modules do not open on certain browsers. Review Source AS Amber S. Business Admin Business Supplies and Equipment Used the software for: 1-2 years ### "LearnUpon Software" October 27, 2025 5.0 My experience with LearnUpon overall has been wonderful, minus the few cons I had mentioned. I find this software very easy to use and the AI tools it has to offer within it when creating courses or incorporating certain content are very useful. I also find myself referring back to the analytics tool a lot when it is time for my next course build. Pros LearnUpon is the by far my favorite onboarding tool to use when training new employees. It offers great key features, which I have not found with other software. It allows you to personalize different portals for whichever audience you are targeting. You can also utilize the platform as a management tool as it offers scheduled reminders, course evaluations, reporting tools, and certifications upon completion. Cons I’d say my least favorite part about LearnUpon is the mobile application for it. My coworkers and I have faced issues where there is limited mobility within the app and sometimes it can lag. Review Source CM Cassidy M. Product Owner Non-Profit Organization Management Used the software for: 2+ years ### "Reliable LMS" June 11, 2026 4.0 Easy to use, reliable, and enjoyed by customers. Our reps have always been kind and very helpful when we had any questions. Support, while sometimes slow, is very knowledegable. Pros LearnUpon is straightforward, easy to use, and is always working. Our favorite part of the platform is the reliability. For the last three years we have not had a single day of downtime. Our users find the platform easy to use, and enjoy our courses. Cons It does not allow for custom roles, which does not fully meet our use case. We have staff of different levels who need different permissions, but we are stuck with just learner, manager, and admin. We want our admin permissions restricted as much as we can, but the platform does not allow for that. Review Source KM Kelly M. LMS Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Living LearnUpon" July 7, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source HD Heather D. Learning and Development Program Admin Hospital & Health Care Used the software for: 2+ years ### "A great tool with ease of use" June 11, 2026 5.0 LearnUpon created a positive experience that has helped improve the learning culture within our organization. Pros I like that LearnUpon is user friendly for both the admin and the learners. Many of the features are intuitive. Cons Had ongoing trouble with password resets. We are a large organization with franchisees and their staff working all over the U.S. and Canada. On a weekly basis we would have users reaching out to us with help resetting their password as they weren't receiving the reset emails. Review Source WT Wasif T. Data Analyst Hospital & Health Care Used the software for: 2+ years ### "Great partner in delivering learning solutions" June 11, 2026 4.0 Good experience in that they are a partner in delivering the solution and seem to not prioritize too many bells and whistles and focus on sound solutions. Pros Simple UI. Continuous improvement. API is solid. Good documentation and customer support. I believe their security standards and integrations are solid as well. Cons There are a lot of basic learning management workflows that aren't available out of the box and need to rely on workarounds for. They are receptive to feedback but the feature rollout turnaround time could be better. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Solid platform for ongoing learning and development" December 30, 2025 4.0 Pros LearnUpon makes it very easy to access training and ongoing development in one central place. I like being able to have courses assigned to me and always knowing exactly where to go for learning and upskilling. As someone who is consistently looking to improve and build new skills, having everything organized in one platform removes friction and makes it much easier to stay engaged with training. Cons At times it can be a bit challenging to quickly find the exact course I want to review. In some cases, I needed to request access to certain courses, which created a small barrier to learning. The overall experience could be more streamlined from a UI and course discovery standpoint. That said, it is not always clear whether this is a limitation of the platform itself or how my organization has configured it. Review Source RF Rosie F. Learning and Development Specialist Financial Services Used the software for: 6-12 months ### "Excellent customer service and vision" February 18, 2025 5.0 We had an excellent experience with the LearnUpon sales team, they showcased their product well in the pitch and invited along their \[sensitive content hidden\] who was very engaged and receptive in the process. The migration was smooth and we had a great experience with our client success manager and subsequent customer success manager. We are impressed with the platform and excited about the road map. Pros We migrated our LMS to Learnupon in 2024. We were particularly engaged with their learning journeys feature that would help us to build out learning paths for specific roles in the business. Cons At the moment their content creation tool is through another platform called Easygenerator and although this is linked to the LU it does mean navigating away from our internal LMS. Alternatives considered [Valamis](https://www.capterra.com/p/148722/Valamis/) Reason for choosing LearnUpon The features LearnUpon had met our strategic needs. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) Did not have the features we needed and we were not getting the right support. Review Source LD Leslie D. MIS Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Wonderful LMS for our little nonprofit!" July 25, 2023 5.0 We've been partnered with LearnUpon for almost 10 years - that says it all! Pros LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do! Cons Because we train outside of our organization, no LMS platform is perfect for our unique needs. Alternatives considered [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reason for choosing LearnUpon LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything. Switched from [CourseMill](https://www.capterra.com/p/93382/CourseMill-LMS/) At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use. Review Source CO Curtis O. Strategic Partner Enablement Manger Telecommunications Used the software for: 1-2 years ### "Dialpad Delivery Partner Program was Enhanced with LearnUpon" September 13, 2024 4.0 The support and internaction we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. Pros This year, Dialpad launched the Dialpad Delivery Partner Program, which gives our partners the ability to be certified to deploy Dialpad products. LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. We were able to streamline our approach to chart development, quickly interface with existing course SCORM files, and enhance certification course workflow. Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. Cons Not a CON, but they continue to innovate and update their product so focus from the customer needs to stay on those advancements. Switched from [Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/) More robust features were found in LearnUpon. Review Source MS Marni S. Technical Trainer and Writer Computer Software Used the software for: 2+ years ### "Flexible and Easy to Use" October 3, 2024 5.0 We have been very satisfied with LearnUpon. It provides a scalable way to train our end users. Pros It is flexible and easy to use. A good balance between features and cost. Cons Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) Reason for choosing LearnUpon LearnUpon was the best balance of features and cost. Review Source CS Coleen S. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "We love LearnUpon!" August 1, 2024 5.0 It's been great from beginning to end! Our customer service rep answered all our questions and there was no hard sell. The set up was super easy. Our learners love the online platform and we know they're all getting the same training. Pros The support has been amazing. Grey walked us through all the set up. Any time we have a question someone is right there to answer it for us. It's very easy to use; very intuitive. We are very happy we chose LearnUpon! Cons I can't think of anything. We've been happy with everything thus far. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing LearnUpon It did what we needed it to do. Our learners had access to it, whereas they did not with the Microsoft product. Review Source AC Annissa C. Vice President, Launch Operations Financial Services Used the software for: 2+ years ### "LearnUpon is a great experience " July 3, 2025 5.0 Our overall experience with LearnUpon is great and the team at LearnUpon are always kind, professional and eager to help. Pros Setting up our clients to access training is fast and easy which is a win with the volume of clients we manage. Cons Finding the right content for each user can be challenging with a robust library of material and client specific needs. Not everyone needs all content, it's user specific. Review Source JP Jennie P. Assistant Director Higher Education Used the software for: 2+ years ### "Great Learning Management Tool" February 17, 2025 5.0 Great experience. I've been using LearnUpon for over 5 years. Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. Review Source CB Caroline B. Product Training Manager Translation and Localization Used the software for: 2+ years ### "LearnUpon Review by RWS" November 22, 2024 5.0 We are using LearnUpon to provide mini-learnings and role-based eLearnings to our global customer base. We are offering free and paid-for eLearnings. Pros User-friendliness, easy to implement, administer and use. Cons Filtering and Sorting. Categorization could be improved. Review Source BK Bala K. Marketing Manager Marketing and Advertising Used the software for: I used a free trial ### "Transforming Training with LearnUpon" December 27, 2024 5.0 It offers a seamless platform for training management and a smooth learning experience. Pros I really like how LearnUpon user-friendly interface makes it easy to navigate and manage training, ensuring a smooth experience for both learners and admins. Cons I wish the reporting features were more customizable to provide deeper insights into learner progress. Review Source ST Scout T. Client Education Specialist Professional Training & Coaching Used the software for: 6-12 months ### "Overall, a great platform!" November 26, 2024 5.0 Pros LearnUpon has a very friendly UI! Super easy to navigate. Cons I do wish that there was an integrated forum of sorts for users. Review Source Richard L. Learning Development Manager Computer Software Used the software for: 1-2 years ### "LearnUpon is easy to use as an admin and easy to imp0lement" July 17, 2018 4.0 Easiest LMS I have used to implement and manage. Pros I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer. Cons The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report. Review Source Jason S. Director Education Management Used the software for: 1-2 years ### "Hands down the ONLY Learning Management System to consider" December 19, 2019 5.0 Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do. Pros This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands. Cons If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area. Switched from [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Customer service was non-existent Review Source ES Ezzy S. Designer Design Used the software for: 6-12 months ### "A Simple and Easy-to-Use LMs" July 21, 2021 5.0 Overall, I'm extremely impressed with LearnUpon. It's the easiest LMS I've ever used. It's so user-friendly that I've seen about a 45% drop in usability questions and support requests from my learners. Pros LearnUpon's user interface is clean, beautiful, and very easy to use. The implementation was the easiest LMS implementation I've ever been a part of. The support you get from both the support team and your account rep are outstanding. The entire LMS is solidly built and extremely trustworthy. Cons This LMS is lacking in reporting tools. Luckily, the company is aware and working to build out more robust reports. In the meantime, however, you really have to export reports to Excel and figure it out from there. I also wish there was more flexibility in the way courses can be laid out. There aren't many options right now. Switched from [Totara Learn](https://www.capterra.com/p/123703/Totara-LMS/) Ease of use and cost Review Source DC Daniel C. Senior Training Specialist Hospital & Health Care Used the software for: 1-2 years ### "eLearning for our Customers" November 3, 2023 5.0 Pros We are currently utilizing LearnUpon for both internal and customer-facing coursework at our company. The learning portals is a great way to separate these courses. I will say the support is by far my favorite thing - every time my dept has had an issue our CSM and support assignees were quick to jump on a call, respond to an email, and even followed up to make sure we were happy. Top notch. Cons I do wish there was an easier way to showcase which courses should be taken before other courses - we are constantly adding courses and want to make sure the most useful learning paths are still displayed front and center. Prerequisite courses would be a nice feature (IE - Course A must be completed before Course B even appears. Or even better, course B appears but clearly states course A must be completed first. Review Source SB Susan B. Operations E-Learning Used the software for: 2+ years ### "Learnupon LMS - simple, intuitive, new features rolling out all the time" October 1, 2024 5.0 stellar - they have been a great partner with superb support Pros Ease of use, simplistic, intuitive, tracking and reporting, customization of sub portals within our realm, the list goes on and on Cons Learnupon is growing and it takes time for new enhancements to be tested and implemented, but this ensures a good product delivery Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.