--- title: "LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LearnUpon the right Training solution for you? Explore 141 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130044/LearnUpon/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- LearnUpon 4.7 (141) [View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable.“ June 25, 2026 CG Claire G Clinical Implementation SpecialistBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing.“ June 11, 2026 AS Ashley S Training Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes.“ June 11, 2026 CM Cassidy M Product OwnerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We want our admin permissions restricted as much as we can, but the platform does not allow for that.“ June 11, 2026 Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up.“ June 25, 2026 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 WT Wasif T Data AnalystHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “I believe their security standards and integrations are solid as well.“ June 11, 2026 Graeme S Account ExecutiveComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “In some cases, I needed to request access to certain courses, which created a small barrier to learning.“ December 30, 2025 ## Showing most helpful reviews Showing 1-25 of 141 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Business Systems Analyst Used the software for: 1-3 years ### "More Than a Platform, A True Partner" October 5, 2026 5.0 LearnUpon has provided an excellent experience for both our learners and administrators. The platform is intuitive, reliable, and easy to navigate, making it simple to deliver and manage training programs. What has truly stood out, though, is the LearnUpon team. They are always responsive, helpful, and genuinely invested in our success. When issues or questions arise, they not only work quickly to resolve them but also keep us informed every step of the way with clear updates and realistic timelines for fixes. That level of communication and partnership gives us confidence and makes a real difference, especially when time-sensitive situations come up. Pros The supportive team behind the platform! The platform itself is very user friendly but when we started out, we didn't quite know what we needed. The Customer Success Team and our Implementation Consultant helped us tailor our platform to our product and business practices. This tailored approach truly helped the platform work for us and I feel that that further contributes to the daily ease of use. Cons The only downside we've encountered is the absence of a true sandbox environment. It would be extremely helpful to have a dedicated testing space where changes can be validated before going live, with the ability to easily push approved updates into production. Review Source General Manager of Training Operations Used the software for: Less than 1 year ### "A Purpose-Built LMS That Scales With a Growing L&D Function" June 27, 2026 5.0 LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up. As a solo training department supporting roughly 1,700 warehouse associates across multiple locations, I needed an LMS that could handle role-specific learning paths, e-signature acknowledgements, prerequisites, and reporting without requiring a dedicated admin team to run it. LearnUpon delivers on that. The platform is intuitive enough that I can launch new courses, manage enrollments, and pull reporting on the same day, and it's structured enough to support the kind of role-based remedial training catalogs we've built out across our Scanner, Facilities Floater, and Receiving/Forklift teams. It's a platform that gets out of the way and lets the training work do the work. Pros The user interface is clean and uncluttered, which matters when you're onboarding warehouse associates who aren't sitting at a desk all day. Course assignment, prerequisites, and learning paths are straightforward to configure, and the e-signature and acknowledgement functionality has been essential for our compliance work, including our annual employee handbook rollout. File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable. Customer support has been responsive and knowledgeable; when I've submitted tickets, I've gotten substantive answers rather than scripted replies. The platform handles team collaboration well through groups and learning paths, which lets us segment content by role, location, and management level without duplicating courses. For the feature set and reliability we get, the value for money has been strong relative to what we evaluated. Cons Bugs and issues have been minimal in my experience, but the reporting interface has a learning curve when you want to build something more custom than the standard exports. A more flexible report builder with saved templates would be a meaningful upgrade. I'd also like to see a few more native authoring features inside the platform itself — not as a replacement for dedicated tools like Easy Generator, but for quick assignments and acknowledgement-style content where launching an external authoring tool feels heavy. Review Source Training Director Used the software for: 3-5 years ### "LearnUpon Lives Up To Its Promises" June 23, 2026 5.0 My company has been with LU for 4 years - I was part of the team that vetted LMS companies and ultimately choose LU. They have not disappointed. They have a great core crew who keep their eye on providing a tool that has a good UI and easy-to-learn software, backed up by a very robust customer support philosophy and team with continuous ongoing innovation and improvements. Pros It's simplicity of use, the customer support focus of the company, the page and template design and the portal design so we can target different learning audiences. It's handled thousands of learners taking courses either through learning pathways or solo courses. Mostly it just works - and when it doesn't, the support team will stick with the problem until it gets resolved. Cons I think the built in course builder tools are limited. The addition of Create+ will largely solve for that. Alternatives considered [Canvas](https://www.capterra.com/p/127214/CANVAS/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Learn:Up](https://www.capterra.com/p/154061/WorkRamp/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing LearnUpon UI, authentic sales team experience (we got a lot of empty sales approaches, LU's team presented as genuine, authentic and more honest), great customer service approach, product had the right balance of basic functionality + bells and whistles. Review Source Learning and Development Executive Used the software for: Less than 1 year ### "Brown Thomas Arnotts Review of Learn Upon Skillsbase" June 22, 2026 5.0 A very positive experience overall. LearnUpon is easy to use and navigate for both admins and team members. Customer support is outstanding. There are a few areas for improvement, such as reminder timing, browser compatibility and the need to use Microsoft Teams to invite and contact the team, but overall a highly effective LMS Pros User-friendly and easy to navigate LMS Excellent customer support from \[sensitive content hidden\] , who is always on hand to assist with updates and queries Easy to customise, including adding banners, creating courses and managing users Team members find it easy to navigate independently Batch upload for users is incredibly helpful Cons Reminder timing issue — Course reminders are sent in US time, meaning team members receive them in the middle of the night. No customisable reminders — There is no option to customise reminders for upcoming ILT (Instructor-Led Training) sessions. Microsoft Teams dependency — Have to use Teams to invite and contact the team, which causes additional work. Browser compatibility issues — Some modules do not open on certain browsers. Review Source Clinical Educator Used the software for: 1-3 years ### "3 Cheers for LearnUpon!" June 17, 2026 5.0 Very positive! I have felt like a part of their team since day 1, and they have been very understanding to our companies needs. I have felt seen and heard as well as put as ease when I haven't felt like a "techy-pro" throughout the process. I've been proud of the system we were able to build, even without being the most technical person out there. :-) Pros Very easy to understand and start developing. We were able to have meetings as often as we needed to understand the system page by page. From the time of purchase we were able to be setup in 6-7 months and had a very successful launch to our entire sales force (country-wide) in November of 2025. We have also had support since our launch. Being newbies to the world of LMS, I cannot express the appreciation and gratitude we have knowing we have so much support! The ability to breakdown subjects into multiple modules has also allowed a comprehensive experience for our reps. Between the courses we've been able to add to the catalog, as well as setting up learning journeys we've been able to take advantage of multiple elements to the system. I've been able to implement reporting and tracking which has allowed us to get a pulse on where our field personnel is at with comfortability and overall knowledge of our many product lines in our company. Cons I struggle a little with understanding the Live Learning setup, but I think I just need more practice. We won't be using the feature quite yet, so I'm sure the support team will be able to help me once I'm ready! Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Learn:Up](https://www.capterra.com/p/154061/WorkRamp/) Reasons for choosing LearnUpon The overall feel of the system, ability to practice in a demo space, pricing, and knowledge of how much 24/7 support that would be available directly from the company. Review Source Judy G. Marketing Manager Used the software for: 1-3 years ### "LearnUpon - A great learning partner " June 17, 2026 5.0 A great experience. It’s user friendly. The ease to build courses for users. The amount of courses we can build. The resources for admins. Pros The ease of the platform and how intuitive it is for admins and users. This platform takes e-learning to a high level. Cons There a little to no cons. My feedback would be is resources for customers of the customers to assist with tech issues of the platform. Alternatives considered [Arlo Training Management Software](https://www.capterra.com/p/141006/Arlo-Training-Event-Software/) Reasons for choosing LearnUpon The customer service was unmatched. Better pricing. Review Source Wasif Zawad T. Data Analyst Used the software for: 3-5 years ### "Great partner in delivering learning solutions" June 14, 2026 4.0 Good experience in that they are a partner in delivering the solution and seem to not prioritize too many bells and whistles and focus on sound solutions. Pros Simple UI. Continuous improvement. API is solid. Good documentation and customer support. I believe their security standards and integrations are solid as well. Cons There are a lot of basic learning management workflows that aren't available out of the box and need to rely on workarounds for. They are receptive to feedback but the feature rollout turnaround time could be better. Review Source Ashley S. Training Program Manager Used the software for: 1-3 years ### "LearnUpon Rocks!" June 14, 2026 5.0 We migrated from a different LMS and they made the migration process seamless. It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes. Pros LearnUpon is so easy to use, both for admins and learners. They also provide stellar customer service and their support team is really responsive. Cons Just like everything else right now, they're really pushing the AI features which our team does not need. Alternatives considered [iSpring LMS](https://www.capterra.com/p/144871/iSpring-Learn/) Reasons for choosing LearnUpon We found LearnUpon easier to use for our learners. Review Source CG Cassidy G. Product Owner Used the software for: 3-5 years ### "Reliable LMS" June 12, 2026 4.0 Easy to use, reliable, and enjoyed by customers. Our reps have always been kind and very helpful when we had any questions. Support, while sometimes slow, is very knowledegable. Pros LearnUpon is straightforward, easy to use, and is always working. Our favorite part of the platform is the reliability. For the last three years we have not had a single day of downtime. Our users find the platform easy to use, and enjoy our courses. Cons It does not allow for custom roles, which does not fully meet our use case. We have staff of different levels who need different permissions, but we are stuck with just learner, manager, and admin. We want our admin permissions restricted as much as we can, but the platform does not allow for that. Review Source Clinical Implementation Specialist Used the software for: Less than 1 year ### "Overall positive, needs more customization" June 12, 2026 3.0 positive. After navigating customization and learning the basics it is easy to figure out the rest with customer support or with knowledge base. Learners seem to get value from the courses. Pros Great customer support, integrations are great, general usability is clear after some customization for learners. Cons admin settings are disorganized. It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing. (ie. adding a new manager to a group; you need to first make the user a manager, then add to group, then go back to give permissions). I think some customization to the resources tab would be great. (adding links as resources, document previews, grid view) Review Source L and D Manager Used the software for: 3-5 years ### "Hands down, Best LMS I have ever used. " December 21, 2023 5.0 The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist. Pros Ease of use and impeccable customer service! Cons I struggle to find something I don't enjoy about the software and the service. Switched from [Learn:Up](https://www.capterra.com/p/154061/WorkRamp/) The tools in WorkRamp were minimal. The interface made it difficult to administrate the system and difficult for learners to complete training. By switching from WorkRamp to LearnUpon, we were able to save about $50k per year. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Birch Learning Platform](https://www.capterra.com/p/184818/Birch-Learning-Platform/)[Growth Engineering LMS](https://www.capterra.com/p/101970/Academy-Platform-LMS/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Reasons for choosing LearnUpon Cost and Functionality. Completed a full specification review and found that LearnUpon met most of our requirements at the best cost. Review Source Digital Learning Enablement Specialist Used the software for: 1-3 years ### "Solid LMS choice" April 14, 2026 4.0 Overall I think it's a great platform. Having worked with several LMSs, LearnUpon is one of the more simple and intuitive. The support team is great and always available to help. Pros LearnUpon is easy to use from the Admin POV but also from the Learner POV. It uses a friendly interface and look quite clean. Courses are easy to set up and revision if needed. Cons The reporting is somewhat limited. I would be good if some of the reporting options would be more customisable. The Learning journeys feature is good but still quite limited in functionality and grouping users could be also more customisable. The Catalogue is good but again more customisation on categories, etc. would be good. Review Source Nathaniel G. Vice President of Compliance Used the software for: 1-3 years ### "Expensive LMS for Employee Training " April 24, 2025 3.0 LearnUpon served the overall purpose of enabling our company to have an LMS. However, LearnUpon was expensive and did not provide an ROI for the cost incurred. Pros There was plenty of flexibility for training options as well as the ability to create diverse assessment question types. Cons Reporting/BI was limited and cumbersome. Additionally, the ability for managers to be notified of training non-compliance and access training records of their team members was minimal or not possible. Review Source Business Admin Used the software for: 1-3 years ### "LearnUpon Software" October 29, 2025 5.0 My experience with LearnUpon overall has been wonderful, minus the few cons I had mentioned. I find this software very easy to use and the AI tools it has to offer within it when creating courses or incorporating certain content are very useful. I also find myself referring back to the analytics tool a lot when it is time for my next course build. Pros LearnUpon is the by far my favorite onboarding tool to use when training new employees. It offers great key features, which I have not found with other software. It allows you to personalize different portals for whichever audience you are targeting. You can also utilize the platform as a management tool as it offers scheduled reminders, course evaluations, reporting tools, and certifications upon completion. Cons I’d say my least favorite part about LearnUpon is the mobile application for it. My coworkers and I have faced issues where there is limited mobility within the app and sometimes it can lag. Review Source LMS Administrator Used the software for: 3-5 years ### "Living LearnUpon" November 24, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source Heather D. Learning and Development Program Admin Used the software for: 3-5 years ### "A great tool with ease of use" June 12, 2026 5.0 LearnUpon created a positive experience that has helped improve the learning culture within our organization. Pros I like that LearnUpon is user friendly for both the admin and the learners. Many of the features are intuitive. Cons Had ongoing trouble with password resets. We are a large organization with franchisees and their staff working all over the U.S. and Canada. On a weekly basis we would have users reaching out to us with help resetting their password as they weren't receiving the reset emails. Review Source Account Executive Used the software for: 3-5 years ### "Solid platform for ongoing learning and development" January 22, 2026 4.0 Pros LearnUpon makes it very easy to access training and ongoing development in one central place. I like being able to have courses assigned to me and always knowing exactly where to go for learning and upskilling. As someone who is consistently looking to improve and build new skills, having everything organized in one platform removes friction and makes it much easier to stay engaged with training. Cons At times it can be a bit challenging to quickly find the exact course I want to review. In some cases, I needed to request access to certain courses, which created a small barrier to learning. The overall experience could be more streamlined from a UI and course discovery standpoint. That said, it is not always clear whether this is a limitation of the platform itself or how my organization has configured it. Review Source Rosie F. Learning and Development Specialist Used the software for: Less than 1 year ### "Excellent customer service and vision" February 19, 2025 5.0 We had an excellent experience with the LearnUpon sales team, they showcased their product well in the pitch and invited along their \[sensitive content hidden\] who was very engaged and receptive in the process. The migration was smooth and we had a great experience with our client success manager and subsequent customer success manager. We are impressed with the platform and excited about the road map. Pros We migrated our LMS to Learnupon in 2024. We were particularly engaged with their learning journeys feature that would help us to build out learning paths for specific roles in the business. Cons At the moment their content creation tool is through another platform called Easygenerator and although this is linked to the LU it does mean navigating away from our internal LMS. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) Did not have the features we needed and we were not getting the right support. Alternatives considered [Valamis](https://www.capterra.com/p/148722/Valamis/) Reasons for choosing LearnUpon The features LearnUpon had met our strategic needs. Review Source Leslie D. MIS Administrator Used the software for: 3-5 years ### "Wonderful LMS for our little nonprofit!" August 1, 2023 5.0 We've been partnered with LearnUpon for almost 10 years - that says it all! Pros LearnUpon's customer service is absolutely the best thing about them! They are customer-focused and it shows in everything they do! Cons Because we train outside of our organization, no LMS platform is perfect for our unique needs. Switched from [CourseMill](https://www.capterra.com/p/93382/CourseMill-LMS/) At the time, Coursemill was only able to deliver SCORM courses, but we were also doing webinars and live trainings. We needed a one-stop-shop for our learners. Additionally, Coursemill was very difficult to use. Alternatives considered [Absorb](https://www.capterra.com/p/61763/Absorb-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing LearnUpon LearnUpon had the most features for the best price. Plus, I loved that they set up time for me to speak with a customer in a similar field, so I knew exactly what we were getting into before we signed anything. Review Source Curtis O. Strategic Partner Enablement Manger Used the software for: 1-3 years ### "Dialpad Delivery Partner Program was Enhanced with LearnUpon" September 17, 2024 4.0 The support and internaction we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. Pros This year, Dialpad launched the Dialpad Delivery Partner Program, which gives our partners the ability to be certified to deploy Dialpad products. LearnUpon provided an effective and useful LMS tool for us to develop the program, manage learning courses, and provide analytics on program activity. We were able to streamline our approach to chart development, quickly interface with existing course SCORM files, and enhance certification course workflow. Furthermore, the support we receive from our LearnUpon Customer Success Manager gives us informative, proactive updates on many LearnUpon advancements to help improve our program. Cons Not a CON, but they continue to innovate and update their product so focus from the customer needs to stay on those advancements. Switched from [Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/) More robust features were found in LearnUpon. Review Source Marni S. Technical Trainer and Writer Used the software for: 3-5 years ### "Flexible and Easy to Use" October 9, 2024 5.0 We have been very satisfied with LearnUpon. It provides a scalable way to train our end users. Pros It is flexible and easy to use. A good balance between features and cost. Cons Some features are not immediately available and you have to request them from Customer Success. The Customer Success team is very responsive, so it is a minor inconvenience. Alternatives considered [Accord LMS](https://www.capterra.com/p/101920/Accord-LMS/)[Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/) Reasons for choosing LearnUpon LearnUpon was the best balance of features and cost. Review Source Coleen S. Executive Director Used the software for: Less than 1 year ### "We love LearnUpon!" August 9, 2024 5.0 It's been great from beginning to end! Our customer service rep answered all our questions and there was no hard sell. The set up was super easy. Our learners love the online platform and we know they're all getting the same training. Pros The support has been amazing. Grey walked us through all the set up. Any time we have a question someone is right there to answer it for us. It's very easy to use; very intuitive. We are very happy we chose LearnUpon! Cons I can't think of anything. We've been happy with everything thus far. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reasons for choosing LearnUpon It did what we needed it to do. Our learners had access to it, whereas they did not with the Microsoft product. Review Source aC annissa C. Vice President, Launch Operations Used the software for: 3-5 years ### "LearnUpon is a great experience " July 4, 2025 5.0 Our overall experience with LearnUpon is great and the team at LearnUpon are always kind, professional and eager to help. Pros Setting up our clients to access training is fast and easy which is a win with the volume of clients we manage. Cons Finding the right content for each user can be challenging with a robust library of material and client specific needs. Not everyone needs all content, it's user specific. Review Source Jennie P. Assistant Director Used the software for: 3-5 years ### "Great Learning Management Tool" February 18, 2025 5.0 Great experience. I've been using LearnUpon for over 5 years. Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. Review Source Caroline B. Product Training Manager Used the software for: 3-5 years ### "LearnUpon Review by RWS" November 28, 2024 5.0 We are using LearnUpon to provide mini-learnings and role-based eLearnings to our global customer base. We are offering free and paid-for eLearnings. Pros User-friendliness, easy to implement, administer and use. Cons Filtering and Sorting. Categorization could be improved. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.