--- title: "LearnUpon Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is LearnUpon the right Training solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130044/LearnUpon/reviews/" page_type: "reviews" language: "en" --- LearnUpon 4.7 (140) [View alternatives](https://www.capterra.com/p/130044/LearnUpon/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of LearnUpon Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “File and document management is well-organized — uploading SCORM packages from Easy Generator, attaching supporting documents, and updating course versions is fast and predictable.“ June 25, 2026 CG Claire G Clinical Implementation SpecialistBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It is difficult to tell where different settings are or you need to backtrack and use 2 different sections to edit one thing.“ June 11, 2026 AS Ashley S Training Program ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “It's incredible how much customer support they provide and how communicative they are with their roadmap and upcoming changes.“ June 11, 2026 CM Cassidy M Product OwnerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We want our admin permissions restricted as much as we can, but the platform does not allow for that.“ June 11, 2026 Nicholas H General Manager of Training OperationsRetail, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “LearnUpon has been the backbone of our training operation since I built our L&D function from the ground up.“ June 25, 2026 Antonia S Instructional DesignerTelecommunications, 501 - 1,000 employeesUsed the software for: 1-2 years. “The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features.“ April 14, 2025 WT Wasif T Data AnalystHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “I believe their security standards and integrations are solid as well.“ June 11, 2026 NE Nathan E Systems ADministratorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “Limited integrations, unsure if this was a limitation of the software or our management team but aside from SSO we had nothing integrated not that there really needed to be“ October 8, 2025 ## Showing most helpful reviews Showing 1-25 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Brandon H. L and D Manager Financial Services Used the software for: 2+ years ### "Hands down, Best LMS I have ever used. " December 19, 2023 5.0 The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist. Pros Ease of use and impeccable customer service! Cons I struggle to find something I don't enjoy about the software and the service. Alternatives considered [Lessonly](https://www.capterra.com/p/140809/Lessonly/)[Canvas](https://www.capterra.com/p/127214/CANVAS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Birch Learning Platform](https://www.capterra.com/p/184818/Birch-Learning-Platform/) Reason for choosing LearnUpon Cost and Functionality. Completed a full specification review and found that LearnUpon met most of our requirements at the best cost. Switched from [Learn:Up](https://www.capterra.com/p/154061/WorkRamp/) The tools in WorkRamp were minimal. The interface made it difficult to administrate the system and difficult for learners to complete training. By switching from WorkRamp to LearnUpon, we were able to save about $50k per year. Review Source VR Verified Reviewer Digital Learning Enablement Specialist Accounting Used the software for: 1-2 years ### "Solid LMS choice" April 10, 2026 4.0 Overall I think it's a great platform. Having worked with several LMSs, LearnUpon is one of the more simple and intuitive. The support team is great and always available to help. Pros LearnUpon is easy to use from the Admin POV but also from the Learner POV. It uses a friendly interface and look quite clean. Courses are easy to set up and revision if needed. Cons The reporting is somewhat limited. I would be good if some of the reporting options would be more customisable. The Learning journeys feature is good but still quite limited in functionality and grouping users could be also more customisable. The Catalogue is good but again more customisation on categories, etc. would be good. Review Source NG Nathaniel G. Vice President of Compliance Pharmaceuticals Used the software for: 1-2 years ### "Expensive LMS for Employee Training " April 23, 2025 3.0 LearnUpon served the overall purpose of enabling our company to have an LMS. However, LearnUpon was expensive and did not provide an ROI for the cost incurred. Pros There was plenty of flexibility for training options as well as the ability to create diverse assessment question types. Cons Reporting/BI was limited and cumbersome. Additionally, the ability for managers to be notified of training non-compliance and access training records of their team members was minimal or not possible. Review Source CM Cassidy M. Product Owner Non-Profit Organization Management Used the software for: 2+ years ### "Reliable LMS" June 11, 2026 4.0 Easy to use, reliable, and enjoyed by customers. Our reps have always been kind and very helpful when we had any questions. Support, while sometimes slow, is very knowledegable. Pros LearnUpon is straightforward, easy to use, and is always working. Our favorite part of the platform is the reliability. For the last three years we have not had a single day of downtime. Our users find the platform easy to use, and enjoy our courses. Cons It does not allow for custom roles, which does not fully meet our use case. We have staff of different levels who need different permissions, but we are stuck with just learner, manager, and admin. We want our admin permissions restricted as much as we can, but the platform does not allow for that. Review Source KM Kelly M. LMS Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Living LearnUpon" July 7, 2025 5.0 It has been great! Our team loves using LearnUpon to publishproduct eLearning that is essential for various roles within the company. Pros As an administrator, one of the aspects I appreciate the most is the exceptional support I receive from LearnUpon. Their support team is not only responsive but also incredibly patient and thorough in addressing my queries. Whenever I reach out for assistance, I am met with prompt replies that demonstrate a genuine willingness to help. They take the time to explain solutions in a clear and concise manner, ensuring that I fully understand the answers provided. What truly stands out is their ability to communicate complex information without making me feel inadequate or foolish for asking questions. This supportive environment fosters my confidence and enhances my ability to effectively manage my responsibilities. Overall, the quality of support from LearnUpon significantly contributes to my positive experience as an administrator. Cons I think the features on the Admin Dashboard could be enhanced (easier access to catalog course links) Review Source DG Danny G. Learning and Development Executive Retail Used the software for: 6-12 months ### "Brown Thomas Arnotts Review of Learn Upon Skillsbase" June 19, 2026 5.0 A very positive experience overall. LearnUpon is easy to use and navigate for both admins and team members. Customer support is outstanding. There are a few areas for improvement, such as reminder timing, browser compatibility and the need to use Microsoft Teams to invite and contact the team, but overall a highly effective LMS Pros User-friendly and easy to navigate LMS Excellent customer support from \[sensitive content hidden\] , who is always on hand to assist with updates and queries Easy to customise, including adding banners, creating courses and managing users Team members find it easy to navigate independently Batch upload for users is incredibly helpful Cons Reminder timing issue — Course reminders are sent in US time, meaning team members receive them in the middle of the night. No customisable reminders — There is no option to customise reminders for upcoming ILT (Instructor-Led Training) sessions. Microsoft Teams dependency — Have to use Teams to invite and contact the team, which causes additional work. Browser compatibility issues — Some modules do not open on certain browsers. Review Source HD Heather D. Learning and Development Program Admin Hospital & Health Care Used the software for: 2+ years ### "A great tool with ease of use" June 11, 2026 5.0 LearnUpon created a positive experience that has helped improve the learning culture within our organization. Pros I like that LearnUpon is user friendly for both the admin and the learners. Many of the features are intuitive. Cons Had ongoing trouble with password resets. We are a large organization with franchisees and their staff working all over the U.S. and Canada. On a weekly basis we would have users reaching out to us with help resetting their password as they weren't receiving the reset emails. Review Source WT Wasif T. Data Analyst Hospital & Health Care Used the software for: 2+ years ### "Great partner in delivering learning solutions" June 11, 2026 4.0 Good experience in that they are a partner in delivering the solution and seem to not prioritize too many bells and whistles and focus on sound solutions. Pros Simple UI. Continuous improvement. API is solid. Good documentation and customer support. I believe their security standards and integrations are solid as well. Cons There are a lot of basic learning management workflows that aren't available out of the box and need to rely on workarounds for. They are receptive to feedback but the feature rollout turnaround time could be better. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Solid platform for ongoing learning and development" December 30, 2025 4.0 Pros LearnUpon makes it very easy to access training and ongoing development in one central place. I like being able to have courses assigned to me and always knowing exactly where to go for learning and upskilling. As someone who is consistently looking to improve and build new skills, having everything organized in one platform removes friction and makes it much easier to stay engaged with training. Cons At times it can be a bit challenging to quickly find the exact course I want to review. In some cases, I needed to request access to certain courses, which created a small barrier to learning. The overall experience could be more streamlined from a UI and course discovery standpoint. That said, it is not always clear whether this is a limitation of the platform itself or how my organization has configured it. Review Source VR Verified Reviewer Instructional Designer Telecommunications Used the software for: 1-2 years ### "Good LMS with room for improvement" April 14, 2025 4.0 Pros Easy to use, gamification elements (points, badges, certificates). The reporting system is solid and gives us the insights we need. The support team is excellent, always quick to respond, whether it’s for an issue or just a quick question. Cons \- The native authoring tool is very basic, you can only add text, images, videos, and links, with no interactive features. However, you can work around that by using an external authoring tool and uploading a SCORM file into LearnUpon. - Fonts and image sizes can change when you publish a course. Sometimes text looks off or images get cropped, so you’ll need to test a few times to get everything looking right. - Once a course is published, you can't make major edits like adding a new module. You’ll have to create a new version, which can get tricky if users are already enrolled or if multiple versions start piling up in the dashboard. Review Source TS Thomas S. CEO E-Learning Used the software for: 2+ years ### "Fantastic support and great solution for corporate learning" August 20, 2020 5.0 Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work! Pros I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution. Cons At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business. Alternatives considered [Totara Learn](https://www.capterra.com/p/123703/Totara-LMS/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[ATutor](https://www.capterra.com/p/162687/ATutor/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/)[Docebo](https://www.capterra.com/p/127213/Docebo/) Reason for choosing LearnUpon I chose Learnupon.com because I found them to have the best customer service and easiest implementation for my online academy. It has been a solution that has grown with my business from 50 users to now almost 5000 users a year and the relationship has been supportive and encouraging all the way. Switched from [Docebo](https://www.capterra.com/p/127213/Docebo/) At the time I was using a hosted version of docebo and they went into the cloud LMS business but when I compared the systems at the time I felt Learnupon offered a less complicated user experience for my learners. UX is key when on-boarding students and I still believe the experience with Learnupon.com is the best for my students. Review Source SH Sarah H. Retail Marketing Manager Consumer Electronics Used the software for: 1-2 years ### "Good learning portal" October 2, 2024 4.0 Good learning system overall that allowed us to centralize our learning courses for our customers. Pros Easy to create courses Easy library build Great customer service Cons Learning paths are clunky to update Wish I could collect more customized user data once filtered into a group Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Schoox](https://www.capterra.com/p/135396/Schoox/) Reason for choosing LearnUpon Seemed that it was going to give us better customization Dyamic codes allowing us to auto sort customers into groups was a necessity Review Source JP Jennie P. Assistant Director Higher Education Used the software for: 2+ years ### "Great Learning Management Tool" February 17, 2025 5.0 Great experience. I've been using LearnUpon for over 5 years. Pros Very easy to use, team is constantly reaching out and checking in, great reporting capabilities, meets our needs for documentation. Cons Sometimes I have technical difficulties with course enrollments and running reports, but their support team is easily available and responds very quickly. Review Source JB Jerry B. Business Systems Analyst Hospital & Health Care Used the software for: 6-12 months ### "First Glances at LearnUpon" July 10, 2025 4.0 Simplified yet powerful functionality without bells-n-whistles. I have yet explored reporting features but I have confidence it is helpful for QA purposes Pros I am in the administrative role. I like the use of Dynamic Rules. I thorough enjoy available the Knowledge Base which proves helpful in learning and/or figuring missed steps Cons Batch upload requires username fields. It would be nice to opt for Email address criteria. I notice that Main portal user listing does not update its view alike it does when working in External portal user listings Review Source CB Caroline B. Product Training Manager Translation and Localization Used the software for: 2+ years ### "LearnUpon Review by RWS" November 22, 2024 5.0 We are using LearnUpon to provide mini-learnings and role-based eLearnings to our global customer base. We are offering free and paid-for eLearnings. Pros User-friendliness, easy to implement, administer and use. Cons Filtering and Sorting. Categorization could be improved. Review Source VR Verified Reviewer Director Information Technology and Services Used the software for: 2+ years ### "Great onboarding platform" November 14, 2024 4.0 Pros LearnUpon has greatly improved how we manage and deliver educational content, thanks to its ease of setup and administration. Significant improvements in reporting capabilities now provide detailed analytics that aid in decision-making. Cons I wish it could integrate more effectively with Microsoft products and systems, as those are our primary tools. Additionally, the process of creating skills paths still needs significant improvement to be more intuitive and user-friendly. Review Source ST Scout T. Client Education Specialist Professional Training & Coaching Used the software for: 6-12 months ### "Overall, a great platform!" November 26, 2024 5.0 Pros LearnUpon has a very friendly UI! Super easy to navigate. Cons I do wish that there was an integrated forum of sorts for users. Review Source JH Jennifer H. Sr. Training Manager Retail Used the software for: 2+ years ### "Top notch LMS with exceptional customer service!" July 19, 2023 5.0 Beyond tracking learning completion, LearnUpon has helped us streamline our learning process, increase employee engagement, and deliver best-in-class results for our clients and employees. Pros By far, the best feature of LearnUpon is its people. The customer support they provide is the best I've ever experienced. As far as the system itself: The catalog is very user-friendly and I love the ability to create banners to "advertise" new courses or share announcements. We also leverage the gamification features to encourage engagement and offer swag to monthly top learners. The admin tools also make it easy to maintain all of our content, from SCORM files to media files, embed codes, and documents. We have multiple portals in use which helps keep content better organized by audience and allows us the flexibility to have each portal managed by only the people needed. Cons There is one area of the platform that we don't really utilize fully due to its functionality, and that's the forums. I know this is something LearnUpon is looking into updating, and I can't wait to see the improvements. Review Source CJ Chris J. Online Training Manager Mining & Metals Used the software for: 2+ years ### "Great Customer Service, Awesome Staff, and a Quality Product " August 16, 2019 5.0 We looked at twelve Learning Management Systems before choosing LearnUpon. We needed and LMS that would host on a reliable server they maintain, integrate with Salesforce easily, and not break the bank. LearnUpon has delivered on all points, and more. They met, and exceeded, all expectations and continue to improve every month. Our decision was made several years go. Since signing on with LearnUpon, I have had the pleasure of communicating with several staff members in various scenarios, and all of them are great. I have permission from the reps to call them out personally in this review as outstanding, kind, intelligent, and amazing humans. (To be fair, everyone at LearnUpon is pretty great, but the reps are just too cool for words.) Pros It always works; servers do not go down. Learner issues are minimal. Any problems are usually due to issues outside LearnUpon's control. 24-hour support response is quick, robust, and almost always dead-on. When you sign up, you get an account manager who helps you through your implementation to suit your workflows. The team actually listens to upgrade requests and bug reports. I know, because I see solutions implemented. Further, a member of the team usually contacts me to let me know my request was addressed and available in the software. In addition to listening to upgrade requests and bug reports, the team actually seems happy that I contacted them with an issue. There appears to be a genuine desire to provide the best software and have the happiest group of clients on the planet, which speaks volumes as to the culture at LearnUpon. When your clients can see that you have a great culture, you are winning. Cons Support is via email. Sometimes it is time-consuming, or difficult, to communicate and resolve a problem in writing. That being said, I can always email my account manager for complex issues, who is happy to engage via a phone call; typically the same day. Things you want aren't always discoverable on your own. I have often called in to ask about a feature and am told someone has to flip a switch to activate the option. While I understand that this procedure is to keep the software usable and protect us from ourselves, which I appreciate, I also like the freedom to explore a little more on my own. To be fair, I rarely have time to read the blog posts and other information from LearnUpon. Perhaps these features are mentioned in the blogs. They do not offer an integrated Learning Record Store, so I haven't had the opportunity to use my xAPI data as robustly as I would like. I actually do not even know what I could do because I do not have a Learning Record Store to play with. Reason for choosing LearnUpon We picked LearnUpon because they were affordable, had great customer service, and were easy to implement. Review Source Richard L. Learning Development Manager Computer Software Used the software for: 1-2 years ### "LearnUpon is easy to use as an admin and easy to imp0lement" July 17, 2018 4.0 Easiest LMS I have used to implement and manage. Pros I tested several LMS' based on my requirements. The main thing I wanted to see if I could setup content and courses in each without having to dig into the user guide. I found once I figured out were to go for what I wanted to do the setup was easy. The SAML SSO integration was fairly easy and support was very attentive. Our Customer Success Specialist has been very helpful and provided a great plan for us to get started. I should have taken advantage of this resource more. They are in Ireland and we are in California, but you would never even know that when you contact support, they have been very responsive. Even if they did not have the answer they got back quickly to let me know they would get the answer. Cons The SSO Integrations was easy, but we are seeing issues with the enrollments not properly being assigned. It is hard to diagnose if this is from our end or LU. I have noticed a few issues where users are enrolled in learning paths or courses and their dashboard will not display the content. When you make updates to content (videos or assessments) I have seen a few occasions when the user is supposed to have to re-take the test or course and they cannot. Essentially they are stuck. In fairness, the setup I did caused this issue, but when it was adjusted they were still stuck. Reports are limited. I really need a monthly Users report, but it does not reside in reports. I have to actually export the Users list, then user Excel to sort and filter. I feel this should be this cannot be a simple automated report. Review Source Jason S. Director Education Management Used the software for: 1-2 years ### "Hands down the ONLY Learning Management System to consider" December 19, 2019 5.0 Customer Service, Customer Service, Customer Service. This company never ceases to amaze me when it comes to the hands-on approach they take to customer service. You are assigned a customer success manager from day one, and that individual walks you through the entire process. For us, it was the process of switching from one provider to LearnUpon, and my CSM (Sam) made the process extremely easy. If there is ever a tech issue their tech support help desk is fast to come to the rescue and they treat your issues as seriously as you do. Pros This LMS is very user-friendly both from the management side and the learner side. It is visually pleasing to look at, and you don't have to have any coding experience to customize the content and environment to fit your customer's needs and brands. Cons If I had to scrape the bottom of the barrel to find something I didn't like I would say that on occasion there is a "click" too many in a process of creating a course or assessment. With that being said, I have been with LearnUpon now for 2 years and they are constantly improving their platform and I have seen improvement in this area. Switched from [Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Customer service was non-existent Review Source Nathan M. Director of Research and Development E-Learning Used the software for: 2+ years ### "A Great Partner" August 19, 2019 5.0 I would wholeheartedly recommend Learnupon as an LMS. They are a cost-effective and customer-responsive company with an excellent product. Pros There are two benefits to working with Learnupon. The first is the LMS itself. It is easy to use, has a number of very helpful automated features which save me time and effort, and it integrates well with my authored content. The second benefit is the Learnupon staff. They are available when needed and if there are any problems they quickly follow-up and get my problems taken care of. Cons One frustrating thing with any LMS is integration with authored content (e.g. storyline). With authored content sometimes you don't know why things aren't working. Early in my e-learning career, I had a lot of problems getting my authored content to work properly on Learnupon. With some help and coaching from Learnupon, I found that it was mostly the way I was building my projects and, with some restructuring, things are now working great. Learnupon has helped me work through my own learning curve. Review Source JB Jenny B. Customer Support Lead E-Learning Used the software for: 2+ years ### "Caoterra review of LearnUpon" September 5, 2023 4.0 Has improved greatly over the years! Pros LU customer support listens to their clients, course building, and reports. Cons I've communicated any features with customer account manager and LU Support. Review Source DC Daniel C. Senior Training Specialist Hospital & Health Care Used the software for: 1-2 years ### "eLearning for our Customers" November 3, 2023 5.0 Pros We are currently utilizing LearnUpon for both internal and customer-facing coursework at our company. The learning portals is a great way to separate these courses. I will say the support is by far my favorite thing - every time my dept has had an issue our CSM and support assignees were quick to jump on a call, respond to an email, and even followed up to make sure we were happy. Top notch. Cons I do wish there was an easier way to showcase which courses should be taken before other courses - we are constantly adding courses and want to make sure the most useful learning paths are still displayed front and center. Prerequisite courses would be a nice feature (IE - Course A must be completed before Course B even appears. Or even better, course B appears but clearly states course A must be completed first. Review Source TR Trevor R. Learning & Development Business Partner Retail Used the software for: 2+ years ### "Great ROI from LearnUpon & Postive User feedback " July 23, 2019 4.0 LU has enabled Eason to deliver impactful skills development modules and critical knowledge-building interventions with assurances on accuracy and consistency across our store-based workforce. This is achieved without any demand being placed on critical resource in store to deliver new knowledge and skill to the team. I continue to find the LU solution for Eason represents considerable return on our investment. User feedback on programmes hosted on our LU portals strongly suggest that our employees enjoy the learning experience on offer. Pros With a workforce in excess of 1,000 employees, many of whom have worked with Eason for over 15 years, almost all staff whether 'tech-savvy' or not, have found our LearnUpon portals to be easy to access, navigate and use. LearnUpon have made it easy to customise the look and feel of the portal with corporate colours and branding. This has helped to establish online learning within Eason as part of our overall L&D strategy and demonstrates to our teams that the organisation is making strong investment in the development of our people through elearning methodologies. Finally the support offered by the LearnUpon team means that any issues or requirements are addressed and resolved; far sooner than expected in terms of time, whilst also exceeding expectation on the practicality and usability of solutions offered. Cons Very little. Perhaps some additional reporting criteria would be useful when tracking progress across numerous user groups. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.