# Zoho Analytics Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Zoho Analytics the right Data Analysis solution for you? Explore 360 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129749/Zoho-Analytics/reviews

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Zoho Analytics

4.4 (360)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 2nd, 2026

# Reviews of Zoho Analytics

Ease of use

4.2

Customer Service

4.1

## Pros and Cons in Reviews

PP

Parikshit P

Vice-ChairmanConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“This availability of data has helped Pitambari Products Pvt. Ltd. take timely decisions which have directly resulted in finding and tapping new opportunities and plugging the gaps by taking actions resulting in business growth.“

September 3, 2024

AS

Amit S

DirectorArchitecture & Planning, 11 - 50 employeesUsed the software for: I used a free trial.

“Some Features are missing and not able to handle large data.“

February 11, 2025

SA

Srinivasulu A

Data Analytics ConsultantAutomotive, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Which helps us to data integration from multiple resources and later we can do ETL process and also do beautiful visualization with just drag and drop.“

March 24, 2025

PP

Parikshit P

Vice-ChairmanConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Difficult to integrate multiple data sets in a single report“

September 3, 2024

JD

Joy D

Sales SpecialistPharmaceuticals, 10,001+ employeesUsed the software for: 1-2 years.

“Dynamic visibility (360° view) sales performance,deals pipelines, simplicity of identifying inefficiencies and ease of optimizing sales processes.“

May 18, 2025

AM

Ajay M

Head of TrainingInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Zoho Analytics is a bit complex when it comes to designing a report.“

September 3, 2024

NP

Nachiket P

Zoho DeveloperInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“That feature like visualization, Data Preparation and UI/UX to create easy and faster report and graphs.“

March 27, 2025

AP

Adam P

ERP specialistsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Not being able to put mine users into groups“

May 2, 2025

## Showing most helpful reviews

Showing 1-25 of 360 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Deepika S.  
Digital Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoho Analytics with a Learning Curve"

March 24, 2025

5.0

My overall experience with has been positive. It offers powerful data visualization and sharing features

Pros

I liked for data-sharing capabilities, role-based access control, and interactive dashboards. The ability to embed reports and schedule updates makes collaboration easy and efficient."

Cons

has a bit of a learning curve, and some advanced customizations could be more user-friendly. Large datasets can also take time to load.

Review Source

SR

Soph R.  
Franchise Development Manager  
Retail  
Used the software for: 2+ years

### "Zoho Analytics Review"

May 2, 2025

5.0

Excellent tool to break down and compare multiple data sets. Easy to set up dashboards for different areas of the business for quick reference tools

Pros

The ability to compile and integrate data from multiple areas and using AI to verify trends and improvements

Cons

It can be difficult to learn the coding at first but once you have guidance or complete a tutorial, it becomes easier to navigate

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

It was already set up when I joined the company but it wasn’t being used to its full capacity

Review Source

Craig M.  
Other  
Insurance  
Used the software for: Less than 6 months

### "Zoho Analytics"

January 13, 2026

3.0

Pros

Building reports in is a pretty easy process to select metrics and add filters on the data.

Cons

Connecting new data or fields that are required from another system seems to another step that I require someone with experience.

Review Source

JL

James L.  
Support Officer  
Computer Software  
Used the software for: I used a free trial

### "Zoho is Average"

January 17, 2026

3.0

An average product, not great but not poor either. Works OK but there are better solutions available with better value for money

Pros

Average data reporting and Google analytics is a better product with deeper data analysis. Security was an issue I felt could be better. No bugs and issues so that was good.

Cons

Found the reporting not up to my expectations and Google analytics is a better product with deeper data analysis

Review Source

KW

Kamal W.  
Business Analyst  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Zoho Analytics - The Feauture"

May 2, 2025

5.0

Pros

Ease of use and expanding functionality. Lots of connectors that are ever expanding

Cons

Modular dashboard layouts. Coming from powerbi have less control on the overall design

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Integration with other Zoho products and ease of use and data prep

Review Source

FS

Farhan S.  
Zoho developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect then another "

March 26, 2025

5.0

My honesh experience with is perfect, good , excellent

Pros

It is more Insightfull then any other tool of market

Cons

Thing I least line aboute is it's Query limitations

Review Source

RS

Rob S.  
Sales and Marketing Director  
Wholesale  
Used the software for: 6-12 months

### "Flexible and Meaningful results"

April 30, 2025

5.0

Good respsive team and good after sales contact available

Pros

Clean and flexible interface which is easy to navigate

Cons

Can be intimitation to create the elements you want as there is so much flexibility, lucky that they offer templates to assit

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Zoho Analytics

Price features ease of use flexibility and capability

Review Source

GH

Gary H.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "No proper Customer Support and difficult to setup."

January 15, 2025

5.0

overall cost wise its a good tool but no customer support

Pros

It's a Budget friendly Data Visualization tool

Cons

No proper Customer Support and difficult to setup.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Nothing like this, i like its a communication.

Review Source

Greg R.  
Account and Retention Manager  
Education Management  
Used the software for: 6-12 months

### "Great analytics software if paired with Zoho CRM. "

February 5, 2025

4.0

Analytics has been a great tool overall. On its own, it's not very helpful, but integrated into Zoho CRM it is life changing

Pros

Offers a lot of different options to create analytics and reports. Integration with Zoho CRM is great!

Cons

It's hard to create analytics without some knowledge of coding. Not very visually appealing and often doesn't pull information correctly from Zoho CRM.

Review Source

SP

Simoney P.  
Marketplace Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Ready to use Analytics for everything "

July 6, 2025

5.0

As mentioned, once the program is understood, it really is worth the effort of working through the bumps in the road to have a personalised system tailored for your needs.

Pros

Once you understand it, the process of setting up a personalised system is as easy as one two three.

Cons

That you need someone to explain some things and it's not always straightforward. I wish more was taught at the Zoho events

Review Source

JF

Juan F.  
Chief Transformation officer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Cto"

December 7, 2021

5.0

Simply, we have transform the routines of our organization, report for board and department, share information with suppliers and customer, etc. Analytics is the in the core of the company

Pros

It is easy the deployment in one complex organization. Easy integration between several apps (Salesforce, projects, excel tables, automatic alert and report, etc.

Cons

We should integrate easily with SAP IMprove the order of the report, pivot, and dash board.

Alternatives considered

[Tableau](https://www.capterra.com/p/208764/Tableau/)

Reason for choosing Zoho Analytics

Price, Easy to implement, great Support

Switched from

[Qlik Sense](https://www.capterra.com/p/209809/Qlik-Sense/)

Due Qlilk it is expensive to depliy in complete organization also, it is very complicated to progrma. Excesive depdency of the consultant program

Review Source

KA

KS A.  
Business analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "The best Bi"

March 24, 2025

5.0

A very good experience in overall i have

Pros

The data integration part which is seamless and easy

Cons

It takes more time to sync with the data

Review Source

pA

pratik A.  
Senior Software Engineer  
Chemicals  
Used the software for: 6-12 months

### "Zoho Analytics"

March 31, 2025

5.0

Pros

Demonstration is very informative in terms of technology perspective.

Cons

Prediction Model is help us to solve our business needs

Review Source

AM

Ajay M.  
Head of Training  
Information Technology and Services  
Used the software for: 2+ years

### "Good tool to see insights"

September 3, 2024

4.0

It provides various options to see the insight of data provided, however, AI could be used strategically to enhance reports and for upfront suggestions.

Pros

You can create reports and give them access to your team members via a link. Moreover, you will get a variety of reports to choose from.

Cons

is a bit complex when it comes to designing a report.

Review Source

BS

Basanta S.  
Manager  
Management Consulting  
Used the software for: 1-2 years

### "Zoho analyst "

March 28, 2025

5.0

Very good. Lot of management reports can be made with less time

Pros

Easy to operate user friendly and bring data from multiple file type

Cons

More study material with case studies should be available

Review Source

AS

Amit S.  
Director  
Architecture & Planning  
Used the software for: I used a free trial

### "Zoho Analytics is an affordable and easy-to-use tool"

February 11, 2025

5.0

Cost wise its good data insight tool but feature wise not.

Pros

is an affordable and easy-to-use tool

Cons

Some Features are missing and not able to handle large data.

Switched from

[SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)

Cost is too high for small business owners.

Review Source

AP

Adam P.  
ERP specialists  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "zoho Analytics review "

May 2, 2025

4.0

Pros

Simple layout that is easy to navigate..

Cons

Not being able to put mine users into groups

Review Source

AN

Ashish N.  
Senior Manager  
Financial Services  
Used the software for: 2+ years

### "good website"

September 3, 2024

5.0

great, I have been satisfied from the experience

Pros

Zoho Insights are the best, it helps in analysis

Cons

Limitations of pivot i can't add more rows

Review Source

RS

Rattasit S.  
Lecturer  
Education Management  
Used the software for: 6-12 months

### "My experience with Zoho Analytic"

September 2, 2024

4.0

o far, I'm enjoying . I appreciate its support for various database connections. However, creating reports with complex structures—like those involving dimensions displayed as lists, drill-downs, and roll-ups—can be challenging.

Pros

It's straightforward to use and easy to create reports and dashboards online. The reports are clear and simple to understand.

Cons

Many created reports can't be grouped, and it's challenging to incorporate drill-down and roll-up features, as well as building relationships between tables.

Review Source

VSG

Vani S G.  
Director  
Accounting  
Used the software for: Less than 6 months

### "Zoho Analytics"

September 3, 2024

5.0

Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI capabilities

Pros

Ease of use, integration with multiple Softwares, Data sharing options

Cons

Graphs are not sharp - like Power BI, some graph templates are missing (Waterfall),

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Publishing and sharing data was difficult

Review Source

PK

Pavel K.  
CTO  
Medical Practice  
Used the software for: Less than 6 months

### "I like my Zoho"

September 3, 2024

5.0

Processing millions of rows of data very quickly

Pros

Working with data every day so easy and very quickly

Cons

The price of Extra rows is very expensive

Review Source

Jhon V.  
Master in information Technology  
Telecommunications  
Used the software for: 2+ years

### "Zoho Analytics enables you to make sound operational decisions"

May 31, 2023

5.0

Data are vital for organizations because they represent the behavior of the operation, with tools like is possible to analyze in detail any set of data and display them in a simple, organized and visually aesthetic way; this for any group that needs to make decisions quickly and effectively is very useful because the tool focuses on details that at first glance is complex to detect, however, Zoho Analytics with its powerful algorithm and supported by AI represents them visually, that is why we rely on Zoho Analytics in making future decisions.

Pros

has remarkable capabilities in terms of data acquisition from multiple sources and in turn different types of formats (csv, json, xml, etc), this makes it possible to import data from our internal applications in order to perform the analysis that may be necessary; The tool is very intuitive in its GUI and allows us to design panels with all the information displayed in an aesthetically appealing way, but at the same time allows the reader to understand; also with the inclusion of widgets allows us to adapt the KPI based on our specific metrics in order to show the behavior of the operation in the desired period of study, that facilitates us to make decisions month by month with remarkable accuracy.

Cons

Frequently we import large amounts of data where date and time formats are involved, in some cases when data from different sources are combined the tool does not interpret the time formats in an equitable manner, for this it is necessary to debug and go to some manual adjustments of the data to avoid errors in the final analysis of such information, of course, having the data debugged without such details the tool offers all its analytical and visual capabilities that are very useful.

Review Source

Dheeraj U.  
Business Development Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Strong Business Analytics Platform with Outstanding Features"

February 14, 2023

5.0

Because of the system's extensive capability and great affordability, I have liked every element of it and heartily recommend it. It aids me in resolving KPI display problems. I can also use it to build client dashboards. This technology allows us to evaluate data from any source. The dashboards and charts are stunning, and with a little creativity, you can create some pretty unique dashboards to show practically any data.

Pros

is highly powerful since it allows you to build a variety of reports using data from virtually anywhere. Zoho Analytics can handle your needs for basic website statistics, PPC ad data, or data from a distant database. Additionally, I adore how lovely the reports are. It is also quite flexible. Data may be automatically retrieved from all sources. Creating reports, tables, and charts is equally simple for us. It offers versatility in data management and analysis. The support staff is really helpful, and the interface is fairly nice.

Cons

The learning curve is steep for novices. When all the apps are running, it occasionally slows. It might be a bit challenging to incorporate anything that isn't a widely used service. may be connected to nearly anything, however, certain more complex activities may require some programming experience. Even though it's a fantastic tool, I was a bit let down that it only pushes dashboards to the main account and not to additional Zoho Helpdesks that are associated with the same account.

Review Source

Ankush B.  
Manager- Finance  
Information Technology and Services  
Used the software for: 2+ years

### "Zoho Analytics: Perform Analytics on the go!"

July 26, 2022

5.0

\- is gamechanger for budding organizations. - Zoho Analytics is very easy to integrate with accounting tools - Value for money product and highly recommended

Pros

is a powerful tool and have following features: - Great customer support and help - Helpful in creating quick reports for analysis - Very easy to integrate data with Accounting softwares

Cons

Although is great tool but have following limitations: - Some of the settings are difficult to understand - Data massaging is little cumbersome - Sometimes need technical knowledge (Coding) to develop reports

Review Source

AS

Ankit S.  
Business Development Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Simple budget business solution for processing insights and data analysis"

July 8, 2022

4.0

It is helping my team and my organization to create the dashboards and application under the limited budget. Apart from that, the UI and UX experience are apparently fantastic. Overall, a good tool with lots of amazing funtionalities.

Pros

The best thing about is that it is pretty easy to set up and use. Also, we can create the dashboards using this tool and customize them according to the needs of the user. We can easily integrate other third-party applications especially the Zoho software with this platform and sync the data between them quickly.

Cons

This tool has lots of limitations in its features and there must be some more flexibility to make this platform more competitive.

Review Source

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