# Synchroteam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Synchroteam Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/129634/Synchroteam --- # Synchroteam Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Synchroteam ## What is Synchroteam? Synchroteam’s Field Service Management solution is designed to streamline operations across various industries. From scheduling and dispatching to invoicing and reporting, manage all aspects of your business from one platform. Synchroteam’s mobile app keeps your field technicians connected with real-time updates, job tracking, and easy access to customer history. Get started with a cloud-based system that adapts to your needs—try our free trial and see how Synchroteam can optimize your workflow. ## What is Synchroteam used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/) Recognitions Shortlist Overall rating Based on 95 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 3% Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Electrical Contractor / 2026 - Field Service Management / 2026 - HVAC / 2026 - Plumbing / 2026 - Roofing / 2026 - Service Dispatch / 2026 - Inspection / 2025 - Landscape / 2025 - Quoting / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Synchroteam alternatives Highest Rated [4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,213)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) [4.6 (445)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153475/FieldPulse/) [View all alternatives](https://www.capterra.com/p/129634/Synchroteam/alternatives/) ## FAQs about Synchroteam Overview ### What problems does Synchroteam solve? Synchroteam helps teams eliminate paper-based job management, manual scheduling handoffs, and slow technician-to-office communication. It centralizes dispatching, task tracking, invoicing, inventory, and mobile reporting—including offline work—so field service managers, dispatchers, repair businesses, and field engineers can stay organized, assign the right jobs faster, and reduce customer downtime. Answer based on 30 reviews Overview ### Which roles and teams benefit most from Synchroteam? Synchroteam is most used by business owners, operations leaders, and field service managers who need to schedule jobs, dispatch technicians, and track service delivery efficiently. IT administrators and technical teams use it to manage work orders, mobile updates, and customer records, while executives rely on visibility into productivity, workflows, and operational performance. Answer based on 86 reviews Overview ### What company size and industries is Synchroteam built for? Synchroteam is built mainly for small businesses, which make up 88% of reviewers, with construction the top industry at 12%. It also serves enterprises and midsize companies, and reviewer use spans information technology and services at 11% and facilities services at 10%, alongside field service trades like HVAC, plumbing, maintenance, and security. Answer based on 95 reviews Features and Usability ### What are the key features of Synchroteam? Synchroteam includes core field service features like scheduling and dispatch management, work order tracking, and billing and invoicing. Key differentiators include a mobile app with offline access, GPS map-based route optimization, customizable job reports with signatures and photos, inventory and asset tracking, and API or accounting integrations. Answer based on 30 reviews Pricing ### How much does it cost and what fees or limitations are included? Synchroteam starts at $49/user/month for the Standard plan, or $31.50/user/month annually; Premium costs 79 monthly or 51 annually. A free version and free trial are available. Reviewers often call the pricing fair for smaller teams, though some say it feels expensive and would prefer optional add-ons to control costs. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Synchroteam integrate with? Synchroteam integrates with Google Calendar, Microsoft Outlook, Xero, and OpenVPN Access Server in reviewer mentions, and its catalog also lists Dynamics 365, QuickBooks Online, Stripe, and Zoho CRM. It connects to 11 third-party tools overall, covering calendar sync, accounting, payments, and CRM. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does Synchroteam offer? Synchroteam provides live online sessions, documentation, and videos for training and onboarding. Live online sessions support guided instruction, documentation serves as written reference material, and videos offer visual walkthroughs that users can review at their own pace. Answer based on 6 reviews Getting Started and Support ### What customer support options does Synchroteam offer, and how do users rate the experience? Synchroteam offers email/help desk, a knowledge base, and phone support. User feedback is mixed: many describe support as quick, helpful, and effective for setup or troubleshooting, while others report slow replies, language barriers, limited after-hours help, and being directed to FAQs when urgent assistance is needed. Answer based on 15 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (26) 92.31% of 26 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.5 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 3.3 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Service History 4.1 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Calendar Management 4.4 (12) 100.00% of 12 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customer Database 4.2 (10) 80.00% of 10 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Synchroteam 157 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Automate recording of time to reduce human error Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Schedule the calibration of instrumentation and maintenance requirements An itemized to do list that can be edited as tasks are completed Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Investigate and take action at root cause or error in processes to prevent recurring issues Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronic signing method that validates the authenticity and integrity of a digital document Manage sending personnel and resources to a site as needed Convert paper files into digital images Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and store information regarding failed inspections Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Management of commercial motor vehicles for work-related purposes Primarily serving commercial or industrial locations needing electrical work Intended to be used by field service companies Software designed specifically for HVAC companies Intended to be used by pest control companies Serving plumbing industry professionals Store, manage and track all forms in a centralized location Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track grounds activities done in the field Automatically find mutually available meeting time slots across multiple calendars Information, data and reports that are being tracked over time Process images and automatically scan for data Manage and track all disruptions and incidents Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Predict labor requirements based on past and present data/trends Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Manage and support multiple locations Different tiers of pricing and billing for different employees and situations Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Track employee and task times without internet connection Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Track employee and task times using internet connection Manage and record overtime hours for hourly employees Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manage inventory based on different requirements of individual work orders Track the amount of pesticide inventory used on jobs Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Calculate rule-based prices for a product/service Plan and coordinate all the resources, costs and time needed to execute assignments Monitor the progress of projects from start to finish Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Sample of reports that could be customized as needed or used as is Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Allocate and manage resources, such as employees, equipment, facilities, and other assets Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Track and manage sick leave time Track employee skills, competencies, training & qualifications Send messages via SMS Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Request, track, and manage time off requests and vacation time Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.1 (81) 4.1 Based on 81 reviews ## Pricing Value for money 4.3 (80) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/129634/Synchroteam/pricing/) Standard $49.00 Per User,Per Month It includes: - Administration and Configuration - API Access - Customer Management - Invoicing - Job Management - Job Scheduling Optimization - Mobile Apps - Real-Time Client Notifications - Resource Management - Unlimited Storage Premium $79.00 Per User,Per Month It includes: - Route Optimization Value for money 4.3 (80) 4.3 Based on 80 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (84) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (84) 4.3 Based on 84 reviews ## User reviews Overall rating 4.4 Based on 95 reviews Filter by rating 5(54) 4(34) 3(4) 2(0) 1(3) Mentioned topic Sorted by most recent AS Antonio S. Operations Manager Environmental Services ### "Simple and Efficient Field Service Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 31, 2026 Overall, my experience with Synchroteam has been very positive. It’s a reliable and easy-to-use platform that helps streamline field service operations without adding unnecessary complexity. The scheduling and dispatching tools make daily operations much more efficient, and the mobile app keeps technicians well-connected in real time. It’s also quick to implement, which makes it a great option for teams that want to start seeing value without a long onboarding process. Also, working with \[sensitive content hidden\] made the experience even better, he was very responsive, helpful, and made sure everything was clear from the beginning. While there are some limitations with more advanced features, it does a great job covering the core needs of most service businesses. Pros What I liked most about Synchroteam is how easy it is to organize and manage field operations in one place. The scheduling is very intuitive, and being able to dispatch jobs directly to technicians through the mobile app makes a big difference in day-to-day efficiency. I also appreciate how quickly you can set it up and start using it without a complex onboarding process. Features like job tracking, customer management, and reporting are simple but powerful enough for a growing service business. Overall, it helps save time, reduce manual work, and keep everything more organized. Cons One downside is that some advanced features, like inventory management or deeper integrations, can feel a bit limited depending on your needs. For companies with more complex workflows, there might be a bit of a learning curve or the need for workarounds. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing Synchroteam I chose Synchroteam because it offers a great balance between functionality and simplicity. Compared to other platforms like Jobber or Housecall Pro, it provides the core features needed to manage field operations—such as scheduling, dispatching, and job tracking—without feeling too limited or overly basic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 21, 2026 Thank you for your feedback! We are particularly interested in hearing how Synchroteam helps save time, reduce manual work, and keep everything more organized! For more advanced features, be sure to use our online resources or reach out for more help. Thanks again! AM Alejandro M. Chief Security and Investigations ### "Great app for tasks and personel management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2025 Pros Is a very good app for task tracking, it always runs smooth and has a solid building you can trust in Cons The user interface would be better with dark mode (or at least i dont know how to activate it if it already exists) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OT olivier t. directeur Construction ### "Nouveaux utilisateurs, passez votre chemin !" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 28, 2025 J’ai une société de maintenance et de dépannage, et j’utilise l’application Synchroteam depuis 5 ans. L’environnement et l’application en général m’ont toujours convenu, même s’il n’y a eu aucune évolution majeure depuis tout ce temps, malgré une hausse régulière du prix de l’abonnement. Mais depuis environ 5 mois, c’est la catastrophe : bug sur bug, et le service technique est incapable d’apporter une réelle aide. Il faut sans cesse attendre de nouvelles mises à jour qui, au final, créent de nouveaux problèmes sans corriger les anciens. Honnêtement, j’ai l’impression que Synchroteam ne va pas bien, et je pense changer d’application très prochainement. Pros J’ai une société de maintenance et de dépannage, et j’utilise l’application Synchroteam depuis 5 ans avec en moyenne 12 techniciens. L’environnement et l’application en général m’ont toujours convenu, même s’il n’y a eu aucune évolution majeure depuis tout ce temps, malgré une hausse régulière du prix de l’abonnement. Mais depuis environ 5 mois, c’est la catastrophe : bug sur bug, et le service technique est incapable d’apporter une réelle aide. Il faut sans cesse attendre de nouvelles mises à jour qui, au final, créent de nouveaux problèmes sans corriger les anciens. Honnêtement, j’ai l’impression que Synchroteam ne va pas bien, et je pense changer d’application très prochainement. Cons Les SAV sont débordés. bugs sur bugs de mise à jour en mise à jour. Depuis 5 mois rien ne va. La réactivité et le temps de prise en charge était déjà moyen, mais là s'est devenu impraticable. Alternatives considered [Organilog](https://www.capterra.com/p/205662/Organilog/) Reasons for choosing Synchroteam le prix était plus interressant même si moins de fonctions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Davide S. Segreterio Architecture & Planning ### "Il Pilastro Essenziale per la Gestione dei Servizi sul Campo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 Esperienza tutt'ora ottima, specialmente per la nostra e per le imprese in settori come HVAC, elettrico, idraulico, manutenzione e sicurezza, Synchroteam è una soluzione robusta, flessibile e altamente personalizzabile. Offre un ritorno sull'investimento significativo grazie all'ottimizzazione dei flussi di lavoro, al miglioramento della produttività dei tecnici e alla gestione finanziaria centralizzata. È lo strumento ideale per trasformare la complessità della gestione sul campo in un processo efficiente e professionale. Pros Si è affermato come uno strumento indispensabile per qualsiasi azienda che gestisca tecnici e servizi sul campo. È molto più di un semplice software di pianificazione; è una piattaforma completa, basata su cloud, che collega l'ufficio con i team mobili in tempo reale, ottimizzando ogni fase del processo lavorativo. ​Pianificazione e Ottimizzazione Senza Sforzo ​Il cuore pulsante di Synchroteam è la sua funzione di pianificazione e spedizione. La dashboard con la vista a mappa (GPS) permette ai gestori di visualizzare in tempo reale la posizione di tecnici, clienti e percorsi. Questo non solo garantisce la massima efficienza nell'assegnazione dei lavori (trascina e invia rapidamente in base a disponibilità, competenze e vicinanza), ma permette anche di attivare l'ottimizzazione automatica del percorso per minimizzare i tempi di viaggio, riducendo i costi e migliorando i tempi di risposta. L'assegnazione dei lavori multitecnici e la gestione degli interventi ricorrenti (contratti) sono gestiti con una logica impeccabile, riducendo il rischio di conflitti o doppie prenotazioni. Cons Non c'è stata nessuna piccolezza che non mi sia piaciuta, ci siamo trovati benissimo sin dall'inizio! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Ankit K. Software Developer Information Technology and Services ### "Dependable Software for Schedulling and Job Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 27, 2025 I've had a by and large positive encounter with Synchroteam. It made group planning much simpler for me and gave my regullar operations more structure. It spared me an extraordinary amount of work after it was set up, yet some things requirred some time to figure out at to begin with. In spite of the fact that it's not faultless, it's verifiably a dependable tool for field benefit group supervisors. Pros I've been utilising Synchroteam for a while now, and I must say that it has incredibly rearranged field group administration. The work pool spares me time since professionals can fairly take on venttures on their terms, and the drag-and-drop planning is truly helpful. The QuickBooks connect could be a reward, and the portable app functions faultlessly. I also appreciate the client entrance, which, in effect, requires an interface and no login. In general, it's a great instrument in case you need to sparee time annd keep organised, indeed, in spite of the fact that it could be a little pricy and took me a while to figure out how to set up forms. Cons To begin with, a few highlights, such as the admin board and workflow setup, appear a little cumbersome and confusing, and it's a small expensive for little groups. A way better QuickBooks network and less diffficult planning for repeating occupations would have been brillliant. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Cade G. Director of Operations Facilities Services ### "Mehall's Expereience for Synchroteam" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 12, 2024 It's really good, just is need of some more advanced features and lot of growing to do. Steps are going in the right direction. It would be nicer to if they opened it up more to Zapier and the abilities that can be controled Pros The cusomability of the product. We have been using for 3 years and done 3 referrals now. Cons The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff. Also the job pool is SUPER glitchy and needs to be redone so that its easier to pull from and easier to delegate. It would be nice for example if a manager could assign a job to a tech from the job pool in the field. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Synchroteam The ease and custom ability to do things. The Recurring is pretty good too. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Thanks for leaving us your feedback! We appreciate your referrals, as well. :) We will forward your suggestions to our team for inclusion in planning and updates. Thanks for using Syncroteam! EL Engr. Leonilo L. Chief Operating Officer Facilities Services ### "Cost effective " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 Satisfied and very well effective in our operation Pros Very effective and easy to implement than any application Cons Simple and yet effective very useful in our daily operation Alternatives considered [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) Reasons for choosing Synchroteam Very useful and yet effective in our daily requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2024 Hello Leonilo - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear our service is very effective and easy to implement. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again! NL Nelson L. Jefe de Servicios Business Supplies and Equipment ### "Aplicación de buen uso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 May 17, 2024 Pros Planificación y reportería, informes personalizados Cons Integración contable y no poder modificar el diseño del reporte (imagen) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2024 Hello Nelson - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear you have found our personalized reports helpful. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again! JP John P. Inspector Mechanical or Industrial Engineering ### "PCW Management " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2024 a great experience worth referrals to other organisations/users Pros The ease of usage and knowledge transfer to other team members Cons for a beginner, it poses challenges on usage without being trained Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2024 Thank you John for your excellent review of Synchroteam's field service management solution. We are so glad to hear that our software has made knowledge transfer easy within your team. Thank you for your feedback and be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again! CM Carlos M. Business Service Enginner Facilities Services ### "Excelent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Pros All modules are important, but the most amazing is the possibility of being an equipment maintenance provider. Cons It seems to me that all the modules that the software manages are useful for the maintenance company or administrator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2024 Hello Carlos - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you think we have an excellent product. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again! [View all Reviews](https://www.capterra.com/p/129634/Synchroteam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Synchroteam](https://www.capterra.com/compare/129634-153140/Synchroteam-vs-Connecteam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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