# Tebra Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tebra Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/129169/Tebra

---

# 

 Tebra Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Tebra

## What is Tebra?

Tebra’s medical practice management software offers an all-in-one solution to streamline the administrative and operational tasks of healthcare practices. From scheduling and billing to patient record management, Tebra’s platform integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. Get paid faster, maximize reimbursements, and streamline billing. MPM helps practices manage workflows, reduce administrative burdens, and focus more on delivering quality patient care. Tebra’s user-friendly system supports practices of all sizes, optimizing daily operations.

## What is Tebra used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 1,362 user reviews

Reviews sentiment

Positive

74%

Neutral

8%

Negative

17%

Pros & cons

Efficient and intuitive navigation

Comprehensive training resources

Persistent software glitches

Delayed and ineffective phone support

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tebra?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tebra.com/&name=Tebra)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tebra

3.9 (1,362)

VS.

[4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting Price

Contact vendor

Starting Price

$59

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (1,359)

Ease Of Use

4.7 (958)

Value For Money

3.6 (989)

Value For Money

4.6 (681)

Customer Service

3.7 (1,279)

Customer Service

4.7 (910)

## Tebra alternatives

[4.3 (496)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (501)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (623)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (2,825)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/)

## Who uses Tebra?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient and intuitive navigation

92% positive reviews out of 343

Most users report ease of use enables quick navigation, smooth workflows, and faster task completion daily.

Coley B

Administrator, 11 - 50 employees.

"The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential."

Persistent software glitches

73% negative reviews out of 128

Most users comment bugs and issues disrupt productivity, remain unresolved, and cause ongoing frustration with system reliability.

Curtis N

Practice Manager, 2 - 10 employees.

"Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...."

Comprehensive training resources

84% positive reviews out of 212

Most reviewers describe training and learning curve as manageable, with helpful tutorials and accessible support staff.

Andrea L

clinician, 1 employee.

"There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have."

Delayed and ineffective phone support

78% negative reviews out of 85

Most reviewers indicate phone support is slow, difficult to reach, and rarely resolves issues efficiently.

CHERYLE P

Nurse practitioner, 1 employee.

"My online booking stopped working, my picture dropped off and my title was incorrect out of nowhere. When I call daily they have no one that can help and tell me to wait for an email."

Robust and practical feature set

78% positive reviews out of 60

Most reviewers find features cover essential needs, offer useful options, and streamline practice management tasks.

Medication management reliability issues

79% negative reviews out of 34

Most users report medication management suffers from frequent errors, cumbersome workflows, and unreliable prescription processing.

Anita A

CMA, 11 - 50 employees.

"medications cannot be listed in alphabetical order or update scripts when dose or directions change."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.4 (201)

69.15% of 201 reviewers that rated this feature as important or highly important

Tebra offers safeguards to protect patient data and support HIPAA compliance, letting you focus on care without compliance worries. Reviewers appreciate the security and privacy controls, though some express concerns about access permissions and the lack of two-factor authentication.

Charting

3.7 (142)

61.97% of 142 reviewers that rated this feature as important or highly important

With charting, you can document patient visits efficiently using templates and AI tools. Reviewers appreciate the ease of charting and template options, but some find navigation cumbersome and wish for more customization and integrated diagnosis code options.

Patient Records Management

3.8 (122)

64.75% of 122 reviewers that rated this feature as important or highly important

You can store, access, and print patient records conveniently, keeping information organized. Reviewers indicate it’s easy to retrieve and manage records, but some mention export limitations, navigation challenges, and occasional system errors.

Appointment Scheduling

3.8 (105)

54.29% of 105 reviewers that rated this feature as important or highly important

This capability lets you schedule and adjust appointments easily, helping you manage your calendar and notify patients. Some reviewers find it user-friendly and flexible, while others report interface inefficiencies, disappearing appointments, and issues with reminders.

Medical Billing

3.4 (93)

67.74% of 93 reviewers that rated this feature as important or highly important

Tebra helps you manage claims, payments, and billing codes in one place. Users think the billing tools and support are helpful, but several reviewers mention confusing workflows, poor communication, and difficulties with insurance enrollments and cash payments.

Claims Management

3.6 (108)

64.81% of 108 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Tebra 105 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

This capability lets you schedule and adjust appointments easily, helping you manage your calendar and notify patients. Some reviewers find it user-friendly and flexible, while others report interface inefficiencies, disappearing appointments, and issues with reminders.

Creation, administration, and evaluation of assessments or tests

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

With charting, you can document patient visits efficiently using templates and AI tools. Reviewers appreciate the ease of charting and template options, but some find navigation cumbersome and wish for more customization and integrated diagnosis code options.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Create and securely store digital patient records

Database of frequently used, popular workout routines

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Serves chiropractic practices

Intended for medical use such as diagnosis, treatment, and consultation

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Designed specifically for physical therapy practices

Intended to be used by podiatrists

Determine clinically appropriate and cost-effective medications and therapies for patients

Compliant with healthcare rules and regulations around the world

Tebra offers safeguards to protect patient data and support HIPAA compliance, letting you focus on care without compliance worries. Reviewers appreciate the security and privacy controls, though some express concerns about access permissions and the lack of two-factor authentication.

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Checking eligibility of patients for different insurance claims

Activities related to the initial admission of a charge into the organization's care

Store and view prior invoices for each account/client

Receive lab results electronically

Ability to chat online in real time

Tebra helps you manage claims, payments, and billing codes in one place. Users think the billing tools and support are helpful, but several reviewers mention confusing workflows, poor communication, and difficulties with insurance enrollments and cash payments.

Administer and track medication inventory, schedules, dosage, and side-effects

Communicate using messages within the system

Notifications via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Track and monitor patient no-show rates

Track and organize on-call shifts

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Send personal messages to clients or attendees

Create new forms and/or use ready-made online form templates

Track and organize online shifts

In-person, onsite registration

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

You can store, access, and print patient records conveniently, keeping information organized. Reviewers indicate it’s easy to retrieve and manage records, but some mention export limitations, navigation challenges, and occasional system errors.

Book and manage patient appointments and follow-ups

Accept, record, and reconcile financial transactions

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Enables medical providers and/or patients to electronically renew existing prescriptions

Customizable notes that help healthcare professionals document and track patient progress

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Remotely create and access treatment plans tailored to individual patients based on symptoms

View and track pertinent metrics to find patterns and gain insights from data

Monitor and manage customers' perceptions about a business, product, or service

Manage the rescheduling of appointments

Set a time to generate routine reports automatically

Plan availability and assign specific time slots for tasks and resources

Exchange messages in a secure and encrypted manner

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Meet with patients remotely

Create treatment plans that document interventions and outcomes to track patient progress

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Get Advice

We can help you find the software with the features you need.

Features

3.8 (1,283)

3.8

Based on 1,283 reviews

## Pricing

Value for money

3.6 (989)

### Starting price

Contact vendor  
for pricing

Free trial  
available

[View all Pricing Plans](https://www.capterra.com/p/129169/Tebra/pricing/)

Value for money

3.6 (989)

3.6

Based on 989 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (1279)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (1,279)

3.7

Based on 1,279 reviews

## User reviews

Overall rating

3.9

Based on 1,362 reviews

Filter by rating

5(664)

4(330)

3(123)

2(81)

1(164)

Mentioned topic

Sorted by most recent

AT

Anna T.

Credentialing Specialist

Health, Wellness and Fitness

### "Not very good"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

April 15, 2026

Pros

I liked how you can choose which client you wanted when you signed in right away and your providers are all listed right there with their info

Cons

It’s not very user friendly, it’s very finicky and isn’t very forgiving if you press a wrong button. Only management can clean up “mistakes”.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

Thank you so much for taking the time to share this detailed feedback. We are thrilled that you enjoy the convenience of selecting clients right at sign-in and having provider information easily accessible. We also completely understand your frustration regarding the system feeling finicky and the difficulty of correcting mistakes without management's help. Your feedback is important to us as we continuously work to make the platform more forgiving and intuitive.

RC

Roy C.

Behavioral Therapist

Mental Health Care

### "My Honest Summation of Tebra"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

Overall the training is thorough. Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays.

Pros

Training is thorough and consistent. Ease of use once you have completed the training makes the process bearable. .

Cons

Going through the verification for SMS was a hinderance. Aliso the cost could be more affordable for a first starter.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

We greatly appreciate you taking the time to share your onboarding experience with us. It's wonderful to hear that our training was thorough and made using the system a smooth and pleasurable process for you. Your honest feedback regarding the SMS verification steps and the pricing for beginners is also incredibly valuable, as it helps us understand where we can continuously improve the experience for new customers.

SC

Stacey C.

Nurse Practitioner

Medical Practice

### "Tebra EMR for small rural practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 11, 2026

Great experience getting setup and with onboarding. The manager was patient with me as I navigated the system. Great videos and opportunities for live training.

Pros

Onboarding manager was extremely patient and helpful! Great experience and easy to use. Tebra is a total package EMR to help with billing and payments and patient management for an affordable price! Excited to get started with patients!

Cons

No cons at the present! So far satisfied with Tebra EMR for patient records, appointment setup and billing and payments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

Thanks for taking the time to share such wonderful feedback! We are thrilled that your onboarding manager provided a patient and helpful experience to get you set up. It is fantastic to hear that our training resources and the complete package of patient management and billing tools are hitting the mark for you. Wishing you great success as you start seeing patients!

CW

Chelsea W.

Intern

Mental Health Care

### "Tebra is the best tool to use for client data"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 7, 2026

My experience with Tebra has been positive. It is organized and easy to use, and it keeps up with the dates.

Pros

Tebra is easy to navigate, and I love how simple it is to input client data. I use Tebra during my internship for school, at my practicum site.

Cons

I personally have no cons with Tebra. I've used Central Reach and by far Tebra is way easier to navigate than Central Reach was.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

Thank you for your feedback! We are delighted to hear that Tebra's layout and easy navigation have made it easy to manage client data.

EB

Eric B.

CEO

Medical Practice

### "Tebra offers a speedy, intuitive solution at a good price"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

Tebra customer service has been great. It has been a great solution for us, overall great value for the money.

Pros

What I love most about Tebra is the speed and intuition of the software from scheduling, documentation and billing. Tebra Clinical is easy to customize. Response time with customer support is great as well. I also love the API access as well, enabling us to extract and drill down on data and build customized reports.

Cons

We sometimes experience glitches in the software, which can cause some frustration with some of our staff. However, nothing that isn't overcome with a little patience.

Switched from

[NextGen Healthcare Practice Management](https://www.capterra.com/p/10006130/NextGen-Healthcare-Practice-Management/)

We switched initially to save cost. We also found Tebra to work better for us in most applications.

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)

Reasons for choosing Tebra

Tebra Clinical satisfied our need to make customizations that we couldn't find with WebPT.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

We are incredibly grateful for your valuable feedback! It's great to hear that your team is enjoying the speed and intuition of the software, as well as the customizable features and API access. We're delighted that our customer support team has been a great resource for you. We also truly appreciate your patience regarding the occasional glitches, as our team works continuously to smooth out those wrinkles and optimize performance for your staff.

CS

Christine S.

Speech pathologist

Hospital & Health Care

### "positive experience for SLP "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

April 6, 2026

Overall Tebra is a positive experience. Promotes fluid work flow. I am able to complete documentation easily.

Pros

Tebra provides an easy work flow. It is very easy to learn to use for a new therapist. It is easy to manage for schedule changes. Accessing patient records is ok.

Cons

I would like to have more felxibility to evaluation report formatting. I would like to be able to use AI support without extra fees.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

Thanks so much for taking the time to share your thoughts on Tebra! We are delighted to hear that the platform promotes a fluid workflow and makes scheduling and documentation easy for your therapists. We also value your constructive feedback regarding the need for more flexibility in evaluation report formatting and your thoughts on the pricing of our AI support tools. Your insights are incredibly important to us as we continuously work to enhance the platform and provide the best possible experience for our users.

JG

Joshua G.

Nurse Advocate

Hospital & Health Care

### "Great EMR for Ease of Use and Patient data retention"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

My overall experience with Tebra was very positive. I have used many other EMRs for patient recording. This system was well designed.

Pros

Very user friendly. Easy to navigate system. Many data sections will flow to additional required documentation sections of the EMR

Cons

The only repeated "Con" I could find within the system is that there is No spell check feature on the narrative notes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2026

We truly appreciate you taking the time to share your review! We are delighted to hear that you find Tebra's system intuitive and that the seamless data flow is enhancing your daily experience. We also value your constructive feedback regarding the lack of a spell check feature for narrative notes, and we have passed this along to our development team as we continue to refine and improve our platform.

FG

Freya G.

Administrative Staff

Hospital & Health Care

### "A Streamlined Software for Practice Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 19, 2026

My experience with Tebra was great starting with the user friendly interface, navigating across different features with the software wasn't stressful although I needed some minimal training to do so at first. Overtime is I had a smooth run without any further training.

Pros

The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility. it also enhance communication within my practice and helps keeps patient information organised.

Cons

It's not so obvious that you may need to learn about some certain features in the software before usage, features like Insurance details and claim and how coding workflow is handled, setting up permission and integration using Tebra.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We sincerely appreciate you taking the time to share your experience with Tebra. We are delighted to hear that our user-friendly platform is helping keep your patient information organized and your practice running smoothly. While we understand that mastering specific features like insurance claims, coding, and permissions requires a brief initial learning curve, it is wonderful to know that having scheduling, billing, and your EHR all in one place has ultimately provided your facility with seamless, integrated clinical workflows.

MB

Mahmoud B.

Owner

Medical Practice

### "NOT FOR SMALL PRACTICE"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 19, 2026

AGAINST WHAT I WAS PROMISED WHEN I JOINED THEY SWITCHED US TO BILLING PER CLAIM! They bundle your clearing house billing for a reason.

Pros

Nothing. I initially thought that it was an adequate billing software. I struggled to build reports and to track claims in it.

Cons

The software is very primitive looking. There was never a real update even when they changed the name.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 13, 2026

We appreciate you taking the time to share your thoughts with us. We are very sorry to hear about your frustrations with reporting and our billing structure. While we are glad you were able to speak directly with a member of our customer care team to discuss your experience, we deeply regret that your time using our platform did not meet your expectations. The detailed insights you provided are incredibly valuable, as they directly help us improve our products and services moving forward.

DS

Diane S.

Owner

Medical Practice

### "Tebra for Billing Companies "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2026

Often recommend to anyone who contacts me for a recommendation. would not consider changing software for any of my clients. (They ask every year)

Pros

I have been with Tebra since the transition and merger with Kareo. As a small business and billing company I found that Tebra provides a desktop version that allows added dollars to the bottom line. The software is labor saving and competitive with other products offered in the market. I have owned my company for over 25 years. I am pleased with the added enhancements that Tebra has implemented.

Cons

I find that some of the support staff do not always understand the software from a billing perspective. However, with my many years of experience I am able to direct and assist in the area that requires support. The staff has always found the solution to my questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 24, 2026

We sincerely appreciate you taking the time to share your experience and for being such a steadfast partner since the Kareo transition. We are delighted that the software enhancements and desktop version continue to save labor and add value to your billing company. We also value your honest feedback regarding our support team; your 25 years of expertise clearly make a positive difference when collaborating with our staff to find solutions. Thank you for your incredible loyalty and for consistently recommending us to your clients.

[View all Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

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