# Miro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Miro the right Idea Management solution for you? Explore 1680 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128955/Miro/reviews

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Miro

4.7 (1680)

[View alternatives](https://www.capterra.com/p/128955/Miro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 18th, 2026

# Reviews of Miro

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

OR

Orest R

Sales managerChemicals, 11 - 50 employeesUsed the software for: 1-2 years.

“It does have it’s disadvantages, such as the limit on dashboards and the small number of free templates, but it also has many advantages that make virtual teamwork easier and faster. Once you get the hang of it, it becomes a very useful and even fun tool!“

March 15, 2026

MB

Matt B

Senior Application Solution AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“The main downsides are that structured diagrams don’t export in a useful hierarchy, overlapping items can be painful to work with because of the layers, and it would be better if you could add more detail to items without cluttering the board.“

January 4, 2026

SB

Sakshi B

Business Intelligence AnalystOil & Energy, 10,001+ employeesUsed the software for: 1-2 years.

“Miro supports collaboration with colleagues easily as it allows multiple users to work on the same board at the same time as all the changes are synced in real time in the cloud“

August 26, 2025

Nicole G

Senior Insurance AgentInsurance, Self-employedUsed the software for: Less than 6 months.

“It could get laggy with lots of users on the file, sometimes we would have trouble locating specific parts of the project because there were too many details in one screen.“

March 16, 2026

Jonathan N

Technology DirectorGraphic Design, 51 - 200 employeesUsed the software for: More than 2 years.

“The organizational features allows us to manage this data easily and keep it set upin a way that works well for the team.“

January 19, 2026

Johanna Lorraine H

ArtRetail, 501 - 1,000 employeesUsed the software for: 1-2 years.

“What I don't like about Miro is that the mobile side doesn´t work well nd crush really easily. Because sometimes the whiteboard is too big, there is extra downloading that makes things hard.“

February 26, 2026

SS

Said S

FacilitainerEducation Management, Self-employedUsed the software for: More than 2 years.

“I use Miro regularly for workshops, trainings, and brainstorming sessions with clients, and it's become hard to imagine running those formats without it.“

March 14, 2026

MB

Matt B

Senior Application Solution AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Especially for csv the data comes out in one column and in the order in which it was added to Miro, which is illogical.“

January 4, 2026

## Showing most helpful reviews

Showing 1-25 of 1680 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shrishail K.  
Product development engineer  
Furniture  
Used the software for: 2+ years

### "Smart choice for Project Management "

March 3, 2026

4.0

Wonderful experience in terms of project management, visual roadmap.It makes team collaboration, brainstorming, and meetings more interactive and organized. The interface is user-friendly, and real-time editing keeps everyone aligned. Overall, it’s a reliable and efficient tool for visual project management.

Pros

Miro offers strong value for money, especially for teams needing a flexible collaborative whiteboard, though larger plans can be pricey. Customer support is responsive with solid documentation, but live help can be slow at peak times. The platform scores high on ease of use, with intuitive drag-and-drop tools and templates that reduce the learning curve. Organizational management features like team spaces and permissions help keep boards structured, while meetings feel more engaging with real-time co-editing and presentation modes. Workflow management integrates well with tools like Jira and Asana, making task tracking smoother. Overall navigation is clean and logical, though very large boards can occasionally feel cluttered.

Cons

It gives the ready made templates for workflows, inbuilt AI features, and endless whiteboard. important is value for money.

Review Source

OR

Orest R.  
Sales manager  
Chemicals  
Used the software for: 1-2 years

### "The fun yet professional organizational tool"

March 15, 2026

4.0

I’d describe my overall experience as good. It does have it’s disadvantages, such as the limit on dashboards and the small number of free templates, but it also has many advantages that make virtual teamwork easier and faster. Once you get the hang of it, it becomes a very useful and even fun tool!

Pros

What I most enjoyed of Miro is that it turned out really fun and easy to use for making mental maps, flowcharts and diagrams. It helps automatizing the creation of these tools, because it’s a big dashboard without space limits, and you just need to add the elements you want without worrying about the space limit (if it’s going to be too small or too big). It’s also very collaborative, which is something’s that stands out when you got to work with groups of coworkers; it has been a game changer for me and my peers when it comes to teamwork and organizing our works and projects. It feels fun, chill, but professional at the same time. The navigation in the platform is fast and intuitive; you don’t need to type much to find what you want. Talking about the elements, I was thrilled when I saw the variety of cool things (Colorful post-its, arrows, pie charts, bar charts, etc) you can add to make the dashboard more organized and easier to digest. Loved that!

Cons

For the cons, the one that stood out the most for me, is that the free version doesn’t let me create more than 3 dashboards at the same time, because when I need to open many dashboards for the big projects, then I need to use another tool or just try to adjust to the limit it is giving me, and it’s not really comfortable.

Review Source

AF

Allen F.  
Director of IT  
Computer Software  
Used the software for: 2+ years

### "Miro is a great way to visualize"

December 2, 2025

3.0

Miro has been great for visualizing things for our customers. We have had some really great meetings due to Miro. When looking at this from a forward looking perspective though, Miro becomes a challenge to data security and data retention.

Pros

Miro can be an awesome tool for visualizing ideas and organizing thoughts. The features and plugins are great and the support from the customer support team has been great as well.

Cons

Once you're in Miro, your data is kind of trapped in the application. There are ways to export but there are size limits on exporting. What makes it more difficult is that there is no way to track the overall size of your board while you're designing it so when it comes time to export, I find myself breaking things into many smaller boards or frames. If we knew this before trying Miro, we probably would have looked into alternatives. Now we feel stuck.

Alternatives considered

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Reason for choosing Miro

Miro was used by some of our customers and we liked it more.

Review Source

MB

Matt B.  
Senior Application Solution Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to use whiteboarding and charting tool with some administrative limitations"

January 4, 2026

4.0

Miro has been a solid tool overall. It’s easy to use, makes it simple to visualise ideas using templates and drag-and-drop, and it’s great for sharing and collaborating. We’ve used it effectively to scope a CRM build and to map out requirements in a way that’s easy for others to understand. The main downsides are that structured diagrams don’t export in a useful hierarchy, overlapping items can be painful to work with because of the layers, and it would be better if you could add more detail to items without cluttering the board.

Pros

It is very easy to use. The click and drag interface and the templated actions make visualising data and concepts easy. It is also easy to share and collaborate with others. The free licence tier makes it easy for others to join in.

Cons

Though the data in flowcharts and mind maps are in a structured hierarchy, Miro does not export the data in that structure. Especially for csv the data comes out in one column and in the order in which it was added to Miro, which is illogical. Items on the board that cross each other or overlap are difficult to work with as the item you want might be buried behind other items. Miro operates its layers like Powerpoint, which is equally difficult to use. I find myself sending foreground items to the back multiple times to get to the item I want. Miro is only two dimensional. In my mind maps I want to be able to provide more information about an item in the map but the only way to do that is to create another label or postit note. I would love to be able to provide depth to an item where someone could hover and read a description of that item. Also, from an administrators perspective Miro only makes content created by my organisation visible to me in the enterprise tier, which is expensive. I cannot see what my staff are doing in Miro, therefore handing over from one employee to another is very difficult.

Alternatives considered

[draw.io](https://www.capterra.com/p/166985/draw-io/)[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Reason for choosing Miro

Miro is the most user friendly. These other applications are more cumbersome. Though they are cheaper, so you have to weigh that up.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Visio's interface is quite clunky. They should ditch the offline app and just move to online only and invest time in making the interface more user friendly. That's where Miro is better

Review Source

SS

Said S.  
Facilitainer  
Education Management  
Used the software for: 2+ years

### "Versatile and powerful"

March 14, 2026

5.0

I use Miro regularly for workshops, trainings, and brainstorming sessions with clients, and it's become hard to imagine running those formats without it. The flexibility, the depth of features, and the fact that most people already have it in their toolkit makes it a reliable go-to. It's one of the few tools where the visual format actually adds value rather than just adding steps.

Pros

Miro fits naturally into how I work as a freelancer. The visual whiteboard is flexible enough to handle anything from structured workshop flows to open brainstorming sessions. Most clients already know it, which saves a lot of onboarding time. The feature set is deep without feeling overwhelming once you're in it.

Cons

The free plan is limited - you'll likely need a paid tier to get the most out of it for client work.

Review Source

VR

Verified Reviewer  
Art  
Retail  
Used the software for: 1-2 years

### "Good place for concept collaboration"

February 26, 2026

4.0

Overall my experience is ok. I like to use it when I want to make a cisual coillaboration with the team.

Pros

I like about Miro, the easy way to contribute with other people at the same time about a project and the usefull tools that they provide.

Cons

What I don't like about Miro is that the mobile side doesn´t work well nd crush really easily. Because sometimes the whiteboard is too big, there is extra downloading that makes things hard.

Review Source

FM

Flavio M.  
Senior QA Analyst  
Banking  
Used the software for: 2+ years

### "Great tool to manage Workflows"

February 25, 2026

5.0

Pros

We use Miro quite a lot, it's a very interesting tool to design workflows, organise retrospective meetings. Also the Miroverse community where you can get some templates saves us a lot of time. Literally, white boards are dead after Miro.

Cons

No major issue to report, but sometimes when the board is a bit heavy with some PDFs, images or heavy content, the board could become a bit laggy and slow to load.

Review Source

VR

Verified Reviewer  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Miro is great"

March 6, 2026

4.0

I really like it, found it really easy to get started and loved how I could customise the look of it all.

Pros

Its very good UX, very visually pleasing adn very easy to get started, use and share with others. It's flexible and makes brainstromign easy, interactive and inclusive.

Cons

You have to pay for a lot of the most useful features, which is frustrating. you can only have a small number of boards on the free version.

Review Source

KM

Koichi M.  
Software Engineer  
Design  
Used the software for: 2+ years

### "Miro features "

February 4, 2026

5.0

Pros

Miro includes features like a built-in timer, an anonymous voting system, and a "Bring to me" function to force all participants to follow what you are presenting.

Cons

For a beginner, the interface can be intimidating. There are so many tools and menus that it's easy to feel lost during your first few sessions.

Review Source

Nicole G.  
Senior Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "Take Charge of Project Statuses with Miro!"

March 16, 2026

5.0

I enjoyed using Miro for project management because it allowed me to visually collaborate with other users and absorb information while getting stuff done together.

Pros

Miro was easy to use with multiple collaborators - I could see everything we were working on in the same frame, and I could zoom in and out to focus on specific parts.

Cons

It could get laggy with lots of users on the file, sometimes we would have trouble locating specific parts of the project because there were too many details in one screen.

Review Source

BG

Brock G.  
Digital Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Exploring the Benefits of Innovative Collaboration Tool ."

September 26, 2025

5.0

Overall Miro has been an awesome tool that enabled seamless and effective collaboration in our daily lives.

Pros

Amazed the way it has very friendly and intuitive interface making it easy to use.I like Miro ease of creating and sharing diagrams and other visual tools that allow us to clearly visualize and collaborate on our projects .Offer endless canvas that bring our ideas and projects into life.Provide flexible templates that saves time on task management. Also offer powerful and intuitive Agile tools .

Cons

Dashboard in Miro needs some improvement, other than this it's an outstanding platform with lots of features.

Review Source

AO

Angela O.  
Database Administrator  
Education Management  
Used the software for: 6-12 months

### "Slick real-time digital board"

September 23, 2025

5.0

My team thrives on visual collaboration and Miro is fantastic for brainstorming and strategy sessions.

Pros

The ease of use, voting, and infinite canvas simplifies my idea mapping and brainstorming sessions. It’s the best tool I have user for creating design diagrams.

Cons

I did not find any drawback using this tool, there is a lot of room to set up many boards, workspaces or tabs.

Review Source

NN

Nour N.  
Tech and Security Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Miro is essential for our collaborative work"

March 20, 2025

5.0

I create dashboards to illustrate our security processes and map different possible scenarios of cyber attacks. I can present complex information simply so I can see the picture clearly. I design and monitor security protocols and quick responses to vulnerability incidents. Real-time collaboration is beneficial for simulating scenarios and responses.

Pros

We can work in real-time, simultaneously, and in the same space. This is great for creating and sharing security protocols and analyzing risks among all team members. The software is very easy to use, so we can concentrate on applying the functions efficiently without distractions. We can integrate Miro into our workflow seamlessly. Miro meets security standards, so we don't have to worry about the data we enter into the app.

Cons

I would like to be able to customize the access controls more. I feel that company data is secure in-house, but I want to safeguard it more.

Review Source

JE

Julie E.  
Directrice Marketing et Communication Digitale  
Restaurants  
Used the software for: 2+ years

### "Great experience with Miro"

October 14, 2025

4.0

My overall experience with Miro has been great. The product has eased creation and sharing of visual resources and ensured a seamless collaboration process. The product allows creation of good looking diagrams and ensures our day today operations are simplified.

Pros

Miro is a virtual collaboration software, it supports plenty of languages and integrates well with other systems. The product is easy to use and offers a free trial for beginners. Use of the software allows us to share ideas and collaborate in real-time.

Cons

Miro stands out as the best virtual collaboration tool. I have nothing to dislike about the software.

Review Source

MG

Mmaestri G.  
Customer Manager  
Telecommunications  
Used the software for: 2+ years

### "A modern whiteboard software."

June 4, 2025

4.0

Use of Miro software has made our meetings become more productive and interactive by providing quality videos and ensuring unlimited visual workspaces.

Pros

Miro software integration with meeting solutions and availability of a role based access. Real-time collaboration capabilities of the software and existence of unlimited screen sharing features.

Cons

The product is very standard. Customer services providers of the tool are responsive and helpful. No aversion

Review Source

VR

Verified Reviewer  
Marketing Director  
Computer Software  
Used the software for: 2+ years

### "A fun collaboration space that people actually enjoy"

November 27, 2024

5.0

I love it, and still use it in addition to other applications like Adobe Illustrator, Adobe Photoshop, and Figma. I find myself trying to do more than I need to in Miro, which is a good sign for what they're doing.

Pros

Super easy to create idea boards, show research, and keep everything in one spot. I love inviting members of my team to collaborate in a Miro doc. It's quite an interactive experience.

Cons

Miro is slowly becoming much more than just a collaboration space. I find the bloat in the software slows things down as they update their app. Similar to how Canva is for those who can't use Adobe. Miro is becoming like a Figma for those who want to explain how to better the user experience. I'd love to see more animation and transition functionality similar to what Figma has. It would help keep the collaboration more exciting.

Review Source

BH

Boualeme H.  
IT Solutions Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "A good tool for ideation and collaboration."

June 9, 2025

4.0

Miro is affordable and suits businesses and organisations of sizes. Customer services of the product are professionals and available 24/7. My experience with Miro has been great.

Pros

Ability of the software in boosting productivity and ensuring exceptional vitual collaboration experience.

Cons

So far so good. The product has served us well. It is a well designed collaboration software no dislike.

Review Source

AM

Antoine M.  
Local IT Technician  
Computer Games  
Used the software for: 2+ years

### "Make your data beautiful "

June 27, 2025

5.0

Pros

Miro allows you to do pretty much anything with ease and has really good third party software integration

Cons

When creating really big and complex board, the loading time can be a bit long. The Crtl + F search function is annoying and often end up modifying the text of the board instead of typing in the searching box

Review Source

VS

Victoria S.  
General Manager  
Hospitality  
Used the software for: 1-2 years

### "Interactive team training was fun"

June 24, 2025

5.0

Pros

I made hybrid team meetings using Miro and incorporating face-to-face and online participants. The voting and Talktrack recording facilitated participation, follow-ups and ensured direct action items reached the right channel.

Cons

The video call option in Miro was not constantly secure in audio/video. Sometimes calls used to drop or were as low as a whisper.

Review Source

JS

John S.  
Engineering Manager  
Computer Software  
Used the software for: 2+ years

### "Multi-purpose supertool"

January 22, 2025

5.0

Pros

So many built in objects for creating the perfect board, with more seemingly added on a regular basis. Gets the basics right, such as basic diagrams and flowcharts - but also integrates deeply with Jira etc. Good tool for doing interesting team retrospectives.

Cons

Organisation and discoverability of other boards or boards you've created in the past - hard to find your old work!

Review Source

CF

Carolin F.  
Assistant Manager  
Banking  
Used the software for: 1-2 years

### "Miro is a master of collaborative tasks "

April 5, 2025

5.0

Pros

Capability to collaborate for all teams on one whiteboard for note and comment on everything

Cons

Weak offline functionality that lacks for still works anywhere

Review Source

SW

Stephanie W.  
Real Estate Advisor  
Real Estate  
Used the software for: 6-12 months

### "Sync everybody"

July 24, 2025

4.0

I didn’t use it for long, but for the short time I was on it, I liked. Used with a small team, it made possible to follow everything directly on the same board, seeing all details of our different projects.

Pros

I like that we can edit everything, move stuff around, write things or leave comments. It helps get more in sync for better collaboration.

Cons

I see many people make nice boards, but mine are always messy. I don’t always know which element to use so for how easy it is to use I can’t give all the points.

Review Source

JF

Jon F.  
Manager  
Computer Software  
Used the software for: 2+ years

### "Miro is a hero! "

November 14, 2024

5.0

Miro is my favorite tool that I have used when collaborating with my team. I use this tool primarily for flow chart creation to demonstrate user flow and technical architecture diagrams to my clients. My clients are always impressed when I bring out the miro documentation!

Pros

Easy to use, great collaboration tool, and awesome pre-made templates

Cons

Miro doesn't have many flaws that I can think of to be honest. It's my favorite, most used tool.

Review Source

SW

Shannon W.  
Graphic Design Manager  
Events Services  
Used the software for: 1-2 years

### "Easy to use software and hardly any training needed"

December 24, 2024

5.0

Miro is easy to use in terms of the visuals and can be picked up easily

Pros

It's really helpful to use especially for floorplans as a designer I can navigate through everything to design the floorplan

Cons

Nothing really, I like that you can see how everyone is active and what they are doing incase they change something

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Best for diagrams and brainstorming related activities "

October 6, 2024

5.0

It's one of the best tool when I want to create flow diagrams, activity digram, or even for brain storming related template

Pros

Miro has so many digram templates, it has so many tools which can use while we have been working on flow diagrams Miro's UX experience is very easy to use and team coloration features is too good

Cons

They should provide auto frame option while we are generating PDF or image from file

Review Source

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