# GivingFuel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is GivingFuel the right Donation Management solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128635/GivingFuel/reviews --- GivingFuel 4.8 (30) [View alternatives](https://www.capterra.com/p/128635/GivingFuel/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of GivingFuel Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews SW Scott W DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “East to set up, great customer service, and customizable for our needs.“ January 5, 2023 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Declan D. Chief Growth Generator | Digital Growth Strategy and Execution | Growth Hacking | Mentoring Internet Used the software for: Less than 6 months ### "GivingFuel is great for fundraising" September 17, 2018 4.0 One of the most powerful tools I've seen, and the SMS function is off the charts great if that is core to your fundraising. For many it is not, and after the initial tools it's really the integrations that matter. I've found better solutions for several non profits who needed a CRM more than just fundraising. But if you need fundraising alone with integration into your systems, this is a great choice. Pros GivingFuel is an open platform that integrates with many tools you'll use, so the beauty of this API driven interface allows a flexibility beyond most platforms. As a non profit marketer and fundraiser, the landing pages it shares are powerful, responsive, and just look so good and are easy to use. The SMS value of this tool is also awesome, you get it instead of paying extra. The price is great and affordable, though if you integrate other tools they will cost you, but still in the end if you are tech savvy enough to integrate all these tools, you'll have a powerful platform. Cons It's only a fundraising tool, without a CRM, and I find that for most non profits these kinds of tools depends on the CRM the team is using to track donations, leads, and who is closing. The strength of integrations has also been a challenge for some non profits I help. I've steered several away because they could not juggle all the various integrations (even though it's usually a one time thing, you're still managing on multiple platforms ongoing) and the management of them. For teams that can, this is an awesome tool. Review Source bN bill N. VP project management Civic & Social Organization Used the software for: 2+ years ### "Exception Service " July 2, 2024 5.0 Outstanding & excellent company , products , services and representatives!! None better then GivingFuel !! Pros The staff are exceptional and very capable and knowledgeable. Excellent follow-up and assistance . Plus they are very friendly . We will always use them going forward !! Cons They were outstanding , no negatives at all ! Review Source MT Marie T. Treasurer Fund-Raising Used the software for: 2+ years ### "Yes for \[sensitive content hidden\]" February 20, 2025 5.0 I have to say \[sensitive content hidden\] was awesome. Very thorough. Pros \[sensitive content hidden\] was wonderful. She was very patient with me. I have Parkinson's Disease and my brain doesn't work as fast as it used to. Cons That my the report I use to use is no longer there. I have found another one that works, just comes out weekly. On a different issue, I sent an email about a $49.91 issue. I still have not received anything back on that. Review Source KA Kierstin A. Donor Relations Director Non-Profit Organization Management Used the software for: 6-12 months ### "Limited Functionality for Donation Management" August 16, 2022 4.0 It was good for a period of time as our organization stayed relatively small. As soon as we hired on a separate fundraising department, our needs outgrew the platform. Pros As a small nonprofit organization, we enjoyed the professional look of the donation pages and the ease of use to design them. Additionally, it was easy to view reports, donor contact information, and donation page insights. It is an affordable product if you are just looking for a clean, straight-forward donation page. Cons We were unenthusiastic about the lack of automation and communications features -- for year-end reporting in particular. We were not able to customize the year-end report and had to individually send the reports from an organization email. This has taken several days to complete each year. There is also no way to assign tasks or contacts to a portfolio lead. Communication functionality with donors is minimal. As the number of fundraising staff and activities grew, our needs rapidly outpaced what the product could offer. Review Source JB Jillian B. Annual Giving Officer Higher Education Used the software for: 2+ years ### "My Two Cents About Giving Fuel" March 8, 2024 5.0 Pros I like how manageable and easy to navigate it is. Cons I know everyone has to make a profit, but I hate that we do not get all of our donation. Some of it is given back to the site for a fee. Review Source CT Carl T. Marketing NCO Used the software for: ### "Wow" February 19, 2016 5.0 I hesitated to write this, fearing I would put the team behind GivingFuel in a tough spot. What I mean, is there is no way they can offer the same amount of amount of time attention they gave me to each one of their customers. I am in the military and was working to set up a non-profit that both accepts funds to directly support Soldiers and Airmen, and their communities. The first person I talked to at GivingFuel was co-founder Eric. He didn't seem at all interested in me buying his product. Instead he offered his expert advice on avenues I might pursue to succeed in my efforts; even offering advice on word usage and domain names I was working to refine. I thought it was a lucky break, talking to one of two co-founders, but that was before I learned that his entire staff is just as knowledgeable and passionate as him. I had to submit three bids from like products, and GivingFuel was so much cheaper, with such a more professional look that I'm not convinced they turn a profit. The staff I've worked with reinforced this suspicion. Whether through phone or message, they all have that same refreshing, non-profit, glowing type of attitude, the type that emanates only from people lucky enough to trade in the business of altruism. Ok, enough about the staff... Setting up is easy. You can start accepting donations in minutes, and the pre-designed templates are beautiful. Or, you can customize the crap out of your site! That's the route I went. I'm not very techy, but their online chat and phone customer service is amazing. They can see the page you are working on from their end, allowing them to walk you through anything you might be trying to do. I have several different pages for accepting donations. For example, the page for accepting the donations that will go directly to service members is different than the page accepting donations that will be used to fund community service projects, and IT'S THE SAME PRICE! You pay for your account, not the pages. You can have as many pages as you want. The funds are sorted for you in the analytics that come with the service. This was so important to my efforts because it allowed me to start the foundation with no budget. Because I knew I could put info, pics, and even video on my GivingFuel donation page, I was able to use my GivngFuel page to communicate our foundation efforts to potential donors, rather than waiting to start the foundation after I secured funds for a future informational page. Thanks GivingFuel! Review Source David F. Managing Partner Media Production Used the software for: 6-12 months ### "What was a random search led me to a wondeful solution found in Giving Fuel." March 31, 2018 5.0 Pros One of several donor-focused solutions comes by the name of Giving Fuel. Now a disclaimer up front- I am very discerning when tech tries to disrupt nonprofits. It seems like there is a huge disconnect between tech and Nonprofit needs. Not so with Giving Fuel. They have created a product that is easy to use and one that lays into a nonprofits brand instead of making the Nonprofit lay into their Brand. Bravo Giving Fuel for keeping the focus on the charity. The Giving Fuel platform is super easy to use and can have you up and collecting much-needed funds within minutes. I have implemented this software with two different organizations and they love it. Cons The one drawback is the fee charged for offline donations logged in the system. I think it is a bit much and they also charge a similar registration fee for offline registrations with their Regfox. It feels a bit of a nickel and dime situation but I understand they are running a business too and not a charity. Review Source VR Verified Reviewer Database Coordinator Used the software for: 1-2 years ### "Great for online donation management. " April 19, 2018 5.0 Pros The support team is extremely helpful and responsive. They are always making new improvements, I was very excited about one of their latest updates regarding matching gifts. Cons I would love to have credit card tokenization for recurring payment processes. This is common in other payment processing platforms, so I would love to see the Webconnex team implement it as well. Review Source SW Scott W. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Option for Non-Profits" January 5, 2023 5.0 We needed an online giving platform and couldn’t find on that fit our needs! GivingFuel was exactly what we needed. It was easy to set up and the customer service is second to none! Pros East to set up, great customer service, and customizable for our needs. Cons We wish there was a QR Code option to advertise a giving link. Review Source Justin H. Garden Director Environmental Services Used the software for: 6-12 months ### "The search is over for the right giving solution! Finally" October 3, 2018 5.0 GivingFuel has made online giving effortless. So thankful. Pros I love that it makes it online giving so simple. It is fully customizable to make a clean, quality, layout that represents our organization. t also is very inexpensive. Cons Not enough people know about it. We were using Paypal for many years, not knowing that there was such a better solution available. Review Source TW Trevor W. Marketing & Communications Director Non-Profit Organization Management Used the software for: 1-2 years ### "Build Effective Giving Campaigns" December 3, 2019 5.0 GivingFuel has been amazing! So thankful to use it and the Webconnex family of apps! GivingFuel is awesome! Pros As a non-profit, I love that GivingFuel gives us so many great looks, features, and reports when it comes to people giving to our organization. I LOVE the dashboard view that gives you a quick snapshot on where each of your giving campaigns is currently at. Cons So far, I have had no issues with GivingFuel. It's been a great program that has allowed me to customize our pages/campaigns with ease and simplicity. Review Source HG Harvey G. Online Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Perfect Tools for Non-Profits who accept donations" June 14, 2022 5.0 Great for tracking donors and donations Pros Easy to use, great online help with the added bonus of fast support. Cons Some page creation features are difficult to utilise Review Source CD Christina D. COO Used the software for: 1-2 years ### "We love GivingFuel! It's a fast, user-friendly, and affordable." October 24, 2017 5.0 Pros GivingFuel is fast and easy to use. We now spend less time on fundraising and yet are seeing more money come in through fundraising. I love that they don't limit the number of landing pages you can create. And the price is unbeatable! Cons I have no complaints truly. But I guess more customization in the landing pages would always be helpful. Review Source MS Mohammed S. ED Non-Profit Organization Management Used the software for: 1-2 years ### "It has Google Ecommerce " October 23, 2018 5.0 Pros 90% of the donation plateforms do not support Google Ecommerce for google analytics. Giving Fuel is one of the very few that offer this. User interface is easy to use. You can build nice donation pages. Cons The merchandise tab does not allow you to track multiple funds easily and it also doesn’t not connect multiple funds to Salesforce Review Source MB Melissa B. Database Coordinator Used the software for: 6-12 months ### "We have recently switched over to Giving Fuel, and they have been wonderful to work with!" June 7, 2017 5.0 Pros Giving Fuel is extremely user friendly, and the support staff is extremely helpful. We really enjoy the customization and the fact that donors can create logins to update their own credit card information. Cons There have been a few basic options that we would like to see improved, for example the receipts sent to recurring donors. However, it is nice to see that the Giving Fuel team is very open to suggestions and they are always improving. Review Source CR Charelle R. Vice-Charirman Education Management Used the software for: 2+ years ### "Vice-Chair" December 31, 2019 5.0 It was excellent! We will use it again and again in the future. Pros Easy to use and reporting was very useful. Cons forgot my password a few times which made for a little frustration. Reason for choosing GivingFuel their pricing was worth the value. Review Source CR Caroline R. Founder/CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great platform with exceptional customer service" March 5, 2020 5.0 Pros I was starting a new campaign on GoFundMe and the customer service was terrible. I switched to Giving Fuel and they were responsive, helpful and It was so easy to get me up and going. Cons Nothing yet. So far it’s been a snap. You don’t need to have any previous experience to use it. Reason for choosing GivingFuel Ease of use and the customer service was night and day! Review Source VR Verified Reviewer Development Director Mental Health Care Used the software for: Less than 6 months ### "Great mobile giving platform" December 8, 2017 5.0 Pros It is so easy to use. It is not complicated and almost anyone could set the site up for their organization. Data is presented in an easy to use format and in real time! Payment comes quickly. You can do multiple campaigns. Cost really cannot be beat! Cons I'm not sure this is a real con but it is a little limited in design but for a free to low cost service I wouldn't expect to be able to do much. The website was a little confusing when you clicked on Text to Give it gives options but not all options are for texting. I would have liked to have seen a demo but every scheduled time I couldn't attend. More options or on demand might be a little better for the bulk of people. Review Source Jared D. Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Fantastic Fundraising Pages" May 10, 2019 5.0 Pros GivingFuel offer a super user-friendly interface to quickly create a customize donation pages. Perfect for busy nonprofits on the go who need to setup campaigns fast. Cons Their templates can appear a bit dated at times and adding fields can be a bit complex depending on what you're looking for, but overall it's a great tool Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) Reason for choosing GivingFuel More affordable option while still being able to have some customization. Review Source Isi O. Used the software for: ### "Rep is an awesome customer service person!" November 16, 2016 4.0 She has been talking to me via intercom and she is just amazing. SO helpful!! Give her a raise! Or a gift or something! Review Source Ryan G. President & Founder Non-Profit Organization Management Used the software for: ### "null" October 16, 2017 4.0 Review Source SK Steve K. President Non-Profit Organization Management Used the software for: 2+ years ### "Kudos to Giving Fuel Customer Support" December 29, 2018 4.0 Pros Giving Fuel has a new look and feel that it is easier, and more intuitive, to use than it's previous version. Their Customer Support Staff is well trained and attentive to any questions you may have. Cons They could expand their online help pages with more detailed descriptions of the reports the system generates. Review Source MD Matt D. Assistant Director of the Annual Fund Used the software for: ### "Giving Fuel and it's staff = phenomenal" March 16, 2016 5.0 We are currently transitioning to using GivingFuel and we couldn't be happier with our decision. The ability to track donors at that extensive of a level, the ease of making forms, and the attractiveness of it all makes our jobs much more enjoyable. Additionally, the support from the Giving Fuel team has been extremely beneficial to our transition process. Their knowledge and ability to connect and explain are unmatched by other companies out there. We would highly recommend using Giving Fuel to any other college, university, or organization! Review Source cC chad C. Director of Church Wide Operations Used the software for: ### "Webconnex connects the dots!" January 8, 2016 5.0 We had a lot of different payment systems and platforms for donations, and we were amazed that we could consolidate them all using webconnex! It's an elegant, simple, and powerful tool that has streamlined our processes, increased our donations and offered our donors multiple ways to give and manage their giving. On top of that, their customer service is top-notch, addressing questions and support requests quickly and thoroughly. I highly recommend. Review Source SA Sheena A. Communications Director Used the software for: ### "Best customer service & easy yet sophisticated user interface" April 27, 2016 5.0 I love using GivingFuel. It is easy to figure out and create basic, beautiful pages, yet you can still do sophisticated customization if you want. I like the if-then actions. Customer service can't be beat. Someone is always available, friendly and willing to do what it takes to solve your challenge. This is one of my favorite products to use. And at the end of the day, it helps us raise money, while creating a seamless experience for the donor. Review Source Similar Products Featured