# ShippingEasy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ShippingEasy the right Shipping solution for you? Explore 1133 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128334/ShippingEasy/reviews --- ShippingEasy 4.8 (1133) [View alternatives](https://www.capterra.com/p/128334/ShippingEasy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ShippingEasy Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews JS Jacqueline S Self employedRetail, Self-employedUsed the software for: 1-2 years. “The system helps us change inventory figures swiftly on all platforms, which stops us from overselling products.“ September 12, 2025 TC Theo C OwnerRetail, Self-employedUsed the software for: More than 2 years. “The worst of it is I had $104 left in my account and now, more than 100 days after closing my account and requesting a refund, THEY STILL HAVE NOT REFUNDED ME DESPITE DOZENS OF E-MAILS.“ November 19, 2025 Saurabh Chandra C software development internConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform stands out for its user-friendly interface and seamless integration with major e-commerce platforms, making it easy to manage shipping tasks efficiently.“ June 14, 2024 MY Mandie Y Marketing, WarrantyRetail, 11 - 50 employeesUsed the software for: More than 2 years. “our system kept restarting and wouldn't stay on the home screen, thus providing a little bit of confusion for some members of the team. and they couldn't figure out they should save frequently used addresses.“ May 5, 2025 MY Mandie Y Marketing, WarrantyRetail, 11 - 50 employeesUsed the software for: More than 2 years. “The USPS actually came in and set it up for us which was fantastic, did a walk through on best practices and ease of use.“ May 5, 2025 PS Palla S SEO ConsultantComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Limited carrier options: While ShippingEasy supports a range of carriers, it may not support all carriers, which could be an issue for users who need to ship with specific carriers that are not supported.“ December 26, 2022 Sally K DesignerApparel & Fashion, 51 - 200 employeesUsed the software for: 6-12 months. “Easy setup and use have greatly influenced customers' choice of this product for use on their website.“ October 13, 2024 BN Brett N ownerArts and Crafts, Self-employedUsed the software for: 1-2 years. “Huge - They want to charge you for accessing your own data and exporting it.“ September 29, 2023 ## Showing most helpful reviews Showing 1-25 of 1133 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Saurabh Chandra C. software development intern Consumer Goods Used the software for: Less than 6 months ### "Efficient, User-Friendly Shipping Solution with Robust Integrations" June 14, 2024 3.0 Overall experience with ShippingEasy has been positive. The platform stands out for its user-friendly interface and seamless integration with major e-commerce platforms, making it easy to manage shipping tasks efficiently. Pros Integration seamlessly with various e-commerce platforms like Shopify, Amazon, and eBay, streamlining the shipping process.Also, it offers powerful automation features that save time by handling repetitive tasks, such as generating shipping labels. Cons The pricing can be a bit high for small businesses, especially if shipping volumes are low. Anothing thing is, Despite being user-friendly, there can still be a learning curve for new users unfamiliar with shipping software. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Because of its better integration and user friendly interface. Review Source MY Mandie Y. Marketing, Warranty Retail Used the software for: 2+ years ### "Easy to Use and Cost saving All in one!" May 5, 2025 4.0 The USPS actually came in and set it up for us which was fantastic, did a walk through on best practices and ease of use. Saved us monies on lots of shipments. Pros ease of use and that I could compare multiple options all in one place. made the workflow easier and kept track of my shipments with tracking numbers. Cons our system kept restarting and wouldn't stay on the home screen, thus providing a little bit of confusion for some members of the team. and they couldn't figure out they should save frequently used addresses. (more of user problem than a software problem) Alternatives considered [Endicia](https://www.capterra.com/p/124584/Endicia/) Reason for choosing ShippingEasy Cost, introduction, ease of use, set up by USPS and the overall functions. Review Source TC Theo C. Owner Retail Used the software for: 2+ years ### "ShippingEasy still owes me $104 more than 100 days after closing account" November 19, 2025 1.0 The worst of it is I had $104 left in my account and now, more than 100 days after closing my account and requesting a refund, THEY STILL HAVE NOT REFUNDED ME DESPITE DOZENS OF E-MAILS. Don't use this company, ever. Try other options. Pros When I first signed up years ago, it was worthwhile to pay a monthly fee to get discount shipping. And it WAS relatively easy to use. Until it wasn't. And better options came along. Cons The lack of 7 days a week live support was puzzling at the beginning and became increasingly annoying. I finally found a FREE alternative (Veeqo) that was just as good and canceled ShippingEasy. Review Source Joshua K. Owner Retail Used the software for: 6-12 months ### "FREE Plan + Discounted USPS Rates!" May 3, 2019 5.0 I am a seller on a popular online marketplace that has recently increased their shipping rates for sellers. This led to a substantial profit decrease on lower-weight items shipped via USPS First-Class. The discounted rates on ShippingEasy beat the rates of the online marketplace. This has helped my business restore its profits on such items. Pros The thing I absolutely like the most about ShippingEasy is that they offer a FREE plan with plenty of features - something that's hard to find elsewhere. The most useful feature included with all plans is the integration with an Amazon seller account. This allows me to print labels for orders received, view FBA inventory, and manage reviews. The free plan includes 50 shipments per month, integration with an unlimited number of stores/carts/marketplaces, and batch label printing. Cons One feature that's lacking in the FREE plan is the ability to link carrier accounts other than USPS. It would be nice if I were able to link my FedEx account with ShippingEasy. This feature is included in the paid plans, however. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing ShippingEasy I chose ShippingEasy because it offers a free plan which suits my current needs. Additionally, ShippingEasy offers better integration with online marketplaces. Review Source JS Jacqueline S. Self employed Retail Used the software for: 1-2 years ### "Easy to use" September 12, 2025 5.0 Pros We rely on ShippingEasy to oversee our stock on various online platforms, handle our shipping needs, and conduct email marketing to our clients and subscribers. The primary benefit of using ShippingEasy is for inventory management. If we didn’t have it, tracking and managing our stock as items are sold would be difficult. The system helps us change inventory figures swiftly on all platforms, which stops us from overselling products. Cons Once again I have no complaints with the software, I would highly recommend it for all your shipping needs Review Source TE Tim E. Marketing, Events and E-commerce Director Retail Used the software for: 2+ years ### "Horrendous Experience" April 18, 2025 1.0 This is the most frustrating company. Do NOT use this software! Their support team has no answers for you. Supposedly my concerns are shared by many customers, but I have seen no resolution over the last two weeks. Pros I am so unbelievably frustrated that I cannot recommend anything about Shipping Easy right now. Until they are able to figure this issue out, I do not recommend investing in the software. Cons This is the most frustrating company. Do NOT use this software They have security features that are consistently pausing my account with no 24/7 support. They put a limit on labels you can print but then offer no solutions when we tell them we need to print. Tonight my account was paused twice in the middle of a big label printing project. Review Source VR Verified Reviewer Designer Apparel & Fashion Used the software for: 6-12 months ### "Excellent shipping platform" October 13, 2024 4.0 Very easy to set up and install. ShippingEasy offers great integration and pricing which is great. Pros Easy setup and use have greatly influenced customers' choice of this product for use on their website. Cons Unable to create a form to capture the email address of the customer who wants to receive the newsletter. Review Source KH Katrina H. Logistics Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Great Product, Makes Shipping Easy" September 26, 2024 4.0 Pros The fact that you can print a batch of orders and ship them for a reasonable price Cons We have had some issues in the beginning where we had to manually put in each order, that was time consuming but we reached out to customer support and they were a huge help Review Source GJ Grant J. Fulfillment Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Shipping Easy Works Great!" September 4, 2024 5.0 It was very positive. Used shipping easy for over 500,000 orders and it always went smooth. Pros Very easy to print out the daily orders for fulfillment. Also good access to analytics to review performance. Cons There was nothing I did not like about ShippingEasy. We never had a major issue and customer service was always able to help answer easy questions. Review Source AH Alton H. Owner Arts and Crafts Used the software for: 6-12 months ### "Easy peazy shipping. " September 19, 2024 4.0 Pros Cost effective for my business. The software is user friendly. I love that the software integrates with my paypal account. Cons The price point and ease of integration is phenomenal. No complaints so far! Review Source KD Kaile D. Customer service Retail Used the software for: 6-12 months ### "Helpful tool for businesses. " September 18, 2024 4.0 Such a positive experience for me and my business. Pros I like that shipping easy was very simple and understanding to use all of its features, and the price was very affordable. Cons Not much to say , i cant think of anything i dislike about it. Review Source CS Candace S. Assistant Fishery Used the software for: 1-2 years ### "I highly recommend using this app if you ship alot" June 3, 2024 4.0 Pros This is such a blessing app. I ship alot of stuff weekly and never have i been disappointed. Especially when i ship glass products. They package it right and take very very good care of it. Cons There is absolutely nothing i can say bad about this app. I truly recommend it. Review Source DN Debbie N. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "ShippingEasy from a Person who is not techie" February 2, 2023 5.0 Helps streamline the shipping process for e-commerce businesses, simplifying and saving time on the shipping process. Provides access to discounted shipping rates for businesses, which can lead to significant cost savings. Automated shipping processes help ensure accuracy and timely delivery of products, improving customer satisfaction. It provides real-time tracking information of shipments, so businesses can keep an eye on their delivery status. It has a powerful, user-friendly interface that makes it easy to manage a variety of tasks related to shipping. It offers integrated shipping solutions that connect with online stores and other e-commerce platforms. It allows businesses to customize shipping labels and invoices, creating a professional and personalized experience for customers. It provides a range of features that can be used to optimize shipping operations, such as batch shipping and order routing. ShippingEasy helps to reduce the time and costs associated with order fulfillment by providing integrated shipping solutions, such as discounted shipping rates, streamlined order management and automated shipping label creation. It also helps to improve customer service by providing real-time tracking and delivery updates. Additionally, ShippingEasy offers analytics and reporting tools to help businesses better understand their shipping data, enabling them to make better decisions and optimize operations. Finally, ShippingEasy is a cloud-based system Pros Affordable pricing plansCustomization optionsTailored plans for businesses of all sizesAbility to track shipmentsIntegration with many popular e-commerce platforms Cons Limited carrier optionsNo access to international shippingNo international shipping insurance optionsLimited customer support options Review Source AC Andrew C. Manager Package/Freight Delivery Used the software for: Less than 6 months ### "Great tool" June 27, 2024 5.0 Pros Minimal effort to use and maintain easy to train employees. Cons Nothing bad to say. Highly recommend it! Review Source GM Gretchen M. Supervisor Warehousing Used the software for: Less than 6 months ### "Don't miss out!" November 12, 2022 5.0 Definitely the best shipping service software I have used thus far. I am definitely going to stick with this one unless something detrimental changes. Pros I like how simplifies every aspect of all shipping and tracking of shipping including processing and keeping track of the inventory remaining as well as what needs to be ordered more frequently. Cons There isn't anything I would change about the software at this point in time. Maybe a sale every now and then. Or a percentage off for loyal customers. Review Source RH Rodney H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Been using this for many years" August 6, 2019 5.0 It took us 3 days to catch up from weekend orders with EarthDye and Harvest Moon hair dye, after installing shipping easy all orders go out the same day and weekend orders on Monday with several hours to spare, absolutely incredible, it has saved us tons of time and money and also they helped with postage. First-class all the way around the block and back. Pros SUPPORT!! Although not needed very much because it is so easy to use, blew shipstaion out of the water. we gave shipstation a months trial and was super confusing. We have used this now for several years and the tech support is nothing short of fricken awesome. Fast and knowledgable. They are like one person answering your questions, nothing like I have ever seen in my lifetime. Lifetime customer. Cons I have 0 cons. It's affordable, reliable and efficient. Reason for choosing ShippingEasy Ease of use, integration, inventory management, newsletter, analytics!! OMG I love the analytics! Talk about awesome, you know exactly who is a new customer, custom emails to each of them and really really breaks it down. Not to mention they help you set up, I could go on for an hour about the majestic of Shipping easy, however, I got orders to pack! Review Source Andrew P. Founder & Creative Director Used the software for: 2+ years ### "A major game changer for a small business" June 26, 2018 5.0 ShippingEasy is a huge game changer for our small business. Time saver, highly organized and functional. Pros Ease of use, connectivity, for both our shipping needs and marketing are all incredibly important aspects of ShippingEasy. In the 5 years we've been using SE, it has saved us countless hours in creating shipping labels, return labels and tracking packages. We've also begun using their email marketing and have found it easy to use and very functional with the ability to segment customer's buying habits. Very useful. Their customer service is also top notch. Cons Honestly, we don't have much to say in the negative category for ShippingEasy. Before finding SE, we created every label individually on the USPS web site. SE took a daily multi-hour process down to minutes. A huge time saver. Review Source AH Allen H. Technician Chemicals Used the software for: 2+ years ### "They take care of you!" July 3, 2019 5.0 In the two years we have been using ShippingEasy, every time we have a question or odd request, they have been impossibly helpful in getting the issue resolved with nearly no wait at all. The individuals I have contacted are all intimately familiar with not only the aspects of their own product, but have a keen understanding of all the carriers they support as well as the platform you may sell from. They know shipping inside and out. Pros Everything I need done as far as shipping is concerned, they can handle without issue. The interface is straight-forward and easy to use, plus they work seamlessly with our store and postal carriers. I have never had a bug or issue with the software after over two years of use. Cons It's hard to come up with something I like the least about this product. Before, we had been doing all of our shipping manually which took hours. Now we can practically automate the process and have easy access to a wealth of information we never had before. I should note that we only take advantage of the shipping aspects of the program and only use one store, so I can't speak on the inventory management or how well it handles multiple platforms. Review Source BM Brandy M. Ceo Arts and Crafts Used the software for: 1-2 years ### "Must have 4 shipping" November 25, 2023 5.0 Pros I like that it's easy to use has great features, gives u great prices 4 shipping ur packages. I love that it's free up 2 premium subscriptions n even the free is worth having. They have lowest prices, it's easy 3 track shipments. Great 4 inventory management, marketing 4 future uses, & let's me know the habits of my customers . Custom labels w options 2 fix or refund if error. Plus u can save addresses I love it it changes shipping Cons None really so far it can crash some times n a few features could be updated but nothing major Review Source Tram V. Used the software for: ### "Would highly recommend others to use this app" December 10, 2015 5.0 Best for Shippingeasy is that it allow me to reprint a label many times. Well, I don't actually need it often as I always have a downloader that downloads a label whenever I print it out. But the issue comes when I need to response to a buyer that I didn't make the order through. It would be a nightmare if I have a pressure of not being able to print it many times. A Another best is that I can print the name of the item on the label (the names can be different or just a initials of the items that I set in my store). This saved my time and money many times. Having many different kinds of orders out is great, but quite struggling when you don't know what label is belong to which one. Oh, and I saw many sellers that shipped wrong items to a buyer (even in a huge company as I have experienced). A+ But sometimes I see that regional rate box price of USPS is 5 cents more expensive than shippingeasy. If they could fix it, well, I will stick to USPS forever. B I can rearrange the columns in the interface. A USPS address suggestion: not so good. Sometimes I need to use USPS tool and google map to verify the address. But it's not recognized by shippingeasy again. Not a big issue for me but quite itchy when I have too many in a batch of orders. Hope it will be solve soon. B+ I would give this app an A+++ if there is a batch tracking and alerting system. So that at the end of the day. I won't miss anything. And I can keep track of my customers received the items. Actually I can use endicia to do it but it's a bit messy and the interface isn't easy to see. B Easily send the buyer a return label. Or attach a return on scan label. A+ Monthly fee. low, affordable. A Many stores supported. A Bitcoin support. No. I will marry you if this is a yes :) Shipping label prices: overall - ok. A Review Source BP Brandon P. Operations Manager Wholesale Used the software for: 2+ years ### "Fastco USA" December 11, 2019 5.0 Pros It's feature rich with new functions being added constantly. Cons The inability to add tracking from a local courier or another logistics company. I've seen this requested a bunch but it has never been implemented. Example: This would be for the "mark as shipped" scenario. Right now the drop down only shows carriers that we have linked. It'd be great if there was an "other" option where we could put the name of the logistics company used and add tracking. We ship a lot in the Southeast and Advantage Logistics dominates this area due to their low rates. They do provide tracking numbers but we are unable to attach them to our Fastco store orders though ShippingEasy. Switched from [OrderCup](https://www.capterra.com/p/162857/OrderCup/) Review Source PB Paula B. Co-Owner Maritime Used the software for: 2+ years ### "Easy Peasy, even when you need help" November 26, 2019 5.0 The flow and speed of shipping our products has dramatically improved since using ShippingEasy. This has saved countless hours and greatly reduce frustration levels. Pros The speed and ease of using all the program components, up to and including individualized help to solve any problems. Cons Offline options would be wonderful for times internet access is not possible Reason for choosing ShippingEasy Getting direct help was important. And ShippingEasy's personalized help system has far far exceeded my expectations with every trouble we've had, like requests for oddball reports. Even though we qualified for the free version, we got the Basic Level. It was an excellent investment! We have continued with it, knowing that if something weird comes up, there is a friendly knowledgeable person just waiting to solve our problem. Review Source JP Jim P. e Commerce Manager Retail Used the software for: 2+ years ### "Their Name is what I Get!!" October 3, 2019 5.0 Shipping Easy makes running an online store easy and saves time from having to research pricing for my item on USPS, UPS and Fed Ex websites. They have negotiated rates with UPS and Fed Ex which they pass on to us. Their customer service team is responsive and informed. They always get me back on track quickly. They proactively reach out to help us utilize their tools like Marketing. We are able to send out blast emails to all 4000+ customers about sales, discounts or other products we want to highlight. Cool Stuff!! Pros The ease of identifying the most economical method to ship items - USPS, UPS, Fed-Ex. They also offer the ability to access all previous customers via the Marketing segment. Cons I can't rearrange the icons at the top of my dashboard. Maybe the price....It would be great to have this service for free, but they earn their fees!! Reason for choosing ShippingEasy They combine all the above companies in a simple format. Review Source SB SHELLI B. Owner Retail Used the software for: 2+ years ### "Love It!" May 11, 2020 5.0 Pros It's fairly simple to set up and implement, but the most benefit comes from their customer service. They've assisted me with any issue that came up on setup, even so far as to troubleshooting hardware from another company. Customer service is key! Cons It can be technically difficult initially to set up, but as long as you call or use the great chat feature to ask for assistance, customer service will get it fixed in no time. In my case, they asked for permission to "control" my desktop and did the setup for me. Reason for choosing ShippingEasy I tried ShippingEasy first after switching from Zensales and was happy with the product, so there was no need to give Stamps.com a try on my end. Review Source PP Peter P. General Manager Wholesale Used the software for: 2+ years ### "Best shipping service!" November 10, 2022 5.0 I was very satisfied with my overall experience. We were able to fulfill all our shipping responsibilities in the most cost-effective and fastest manner. Pros The most affordable and functional shipping service I've used. It is very easy to use. My favorite plus: It has greatly reduced our shipping costs and greatly contributed to our profitability. Cons There is nothing. We got the effect we expected for the management of the shipping process. I definitely think it is a product that should be given a chance. Review Source Similar Products Featured ## Related categories [Shipping](https://www.capterra.com/shipping-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)