# Page 8 | Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Jobber the right HVAC solution for you? Explore 1427 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127994/Jobber/reviews

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Jobber

4.6 (1427)

[View alternatives](https://www.capterra.com/p/127994/Jobber/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 8 - Reviews of Jobber

## Showing most helpful reviews

Showing 176-200 of 1427 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MA

Michael A.  
Owner Operator  
Automotive  
Used the software for: 1-2 years

### "Stop searching, you found it!"

June 2, 2025

5.0

Overall I would and continue to recommend Jobber to anyone that could benefit from it. Customer service is great, their product delivers everything they promise and they continue to add more and more to improve your growth too!

Pros

Jobber has allowed me to separate myself professionally over my competitors from the quotes, booking appointments, and payment processes. I continue to be complemented on how much more professional our business is.

Cons

Least favorite thing has been going through growing pains as Jobber continues to grow, more features get added and get streamlined more & more. With that being said though, Jobber has continued to hit the mark again and again as they continue growth.

Reason for choosing Jobber

Customer service mostly, secondary would be cost. Tint wiz is geared directly for our business, however the unwillingness to even answer basic questions while in the trail phase pushed us into Jobber’s arms.

Review Source

Response from Jobber Software

August 7, 2025

Hi Michael, Thank you so much for the fantastic review! We're thrilled to hear that Jobber has helped set your business apart and deliver a more professional experience for your clients—that's exactly what we aim for. We appreciate your patience through the growing pains and are glad to hear we’re continuing to meet the mark as we evolve. Your recommendation means a lot, and we’re so happy to be part of your success story!

CR

Cooper R.  
Pressure Washer  
Construction  
Used the software for: 6-12 months

### "Jobber Took My Business To New Heights"

June 2, 2025

5.0

Great experience with jobber, it has helped me grow my business tremendously with ease. I recommend jobber to other contractors and entrepreneurs regularly. Jobber has great potential for the future. With A.I. being introduced into more of our daily life, jobber will only get even better and take onboarding to another level for their customers.

Pros

The organizational components that Jobber not only offers, but optimizes into your business structure. Jobber gives employee run businesses the opportunity to appear professional to clients, while also having in house material organized effortlessly. This gives business owners more time to focus on other aspects of their professional/personal life. There is no doubt, Jobber will improve your business and bring more money to your business.

Cons

Sometimes the confusion of the additional apps. I added QuickBooks but I was confused when I had to pay an additional jobber plan and pay for the quick books plan.. it wouldn’t have been so bad but having them both separate would have been easier. Paying the additional money was not the upsetting part. In a perfect world, you could pay to have QuickBooks within your jobber account. That way everything is still in one place. Like I said, in a perfect world. There is a possibility I haven’t figured it out yet.

Review Source

Response from Jobber Software

August 7, 2025

Hi Cooper, Thanks so much for the thoughtful and encouraging review! We’re thrilled to hear that Jobber has helped streamline your operations, improve professionalism, and free up your time—that’s exactly what we aim to deliver. We also appreciate your feedback about the QuickBooks integration. We understand how having separate systems can feel disconnected, and we’ve shared your suggestion with our product team. If you'd like help navigating the setup or understanding how the integration works, our Support team is always here to help at 1-888-721-1115 (option 1) or support@getjobber.com. Thanks again for being part of the Jobber community!

CC

Charles C.  
Owner  
Construction  
Used the software for: 2+ years

### "Jobber 10 out of 10 recommend!"

June 2, 2025

5.0

We have had a great experience with jobber and plan to keep using the platform for all of our business needs.

Pros

Jobber brings a bunch of user friendly features that help simplify all aspects of running a business keeping track of your expenses, labor and client feeds.

Cons

We don’t have anything that isn’t useful or that we don’t like about jobber. All of the features available are useful in one way or another.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Jobber was way more user friendly and mobile

Review Source

Response from Jobber Software

August 7, 2025

Hi Charles, Thanks so much for the kind words! We’re thrilled to hear that Jobber’s features have simplified the day-to-day of running your business, especially when it comes to tracking expenses, labor, and client activity. It’s wonderful to know you’re finding all the tools useful, and we’re grateful to have earned your trust. We look forward to continuing to support your business for years to come!

dB

davene B.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Great assistance for starter businesses "

September 22, 2025

4.0

I wish i would of starting using this from day 1, makes payment and scheduling much easier then text and calendar

Pros

I love the easy invoice sending and paykent process for clients. I also love it tracks the location of the cloents for the day to help me make a circle instead of back and forth.

Cons

The price of the kinthly service is a little high but with all the features it pays for itself in the long run.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Jobber

Cheaper and more options to use in the app.

Review Source

Response from Jobber Software

October 2, 2025

Hi Davene, Thank you for sharing your experience. We are happy to hear that Jobber has made invoicing, payments, and scheduling easier for your business and that the route tracking feature has been helpful for planning your day efficiently. We appreciate your feedback about pricing and are glad to know that the features and value make it worthwhile for your business.

JC

Johnny C.  
Owner  
Chemicals  
Used the software for: 2+ years

### "Jobbers Great"

June 2, 2025

5.0

We have always used jobber and never tried any platform, that is because Jobber has it all. We do not need to look anything because we are satisfied with this platform. Being able to send quotes, send invoices, look at reports and even expenses is amazing

Pros

What we enjoy the most of jobber is being able to look at everyone's work day including my one in just one screen. Jobber is really easy to use and it allows us to do pretty much anything anywhere.

Cons

There is nothing we dislike about Jobber. Its quick, easy and gets the job done in minutes. Maybe something I could give feedback on is make a plan that has QuickBooks integrated in the price already.

Review Source

Response from Jobber Software

August 7, 2025

Hi Johnny, Thanks so much for the awesome review! We’re thrilled to hear how Jobber helps you view the whole team’s day in one place and manage your business from anywhere. That kind of visibility and flexibility is exactly what we aim to provide. We also appreciate your feedback about including QuickBooks in a bundled plan—that’s a great suggestion, and we’ve shared it with our product team. Thanks again for trusting Jobber to power your business!

LE

Lauren E.  
Member  
Construction  
Used the software for: 6-12 months

### "From Paperwork Nightmare to Streamlined Dream!"

June 2, 2025

5.0

Jobber is a game changer for us! We previously used a manual system with lots of paper... so we were blown away by the capabilities of even then basic subscription that Jobber offers. The value for the money is a no-brainer, and as we grow we look forward to upgrading our plan.

Pros

Jobber helps streamline our workflow, which improves efficiency and leads to increased profit! Jobber also helps prevent important tasks from slipping through the cracks by automating follow-up on payments, quotes, and customer feedback.

Cons

It's hard to find many cons to Jobber - but if I dig deep I suppose I would say limited customization for templates and customer-facing PDFs.

Alternatives considered

[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/)

Reason for choosing Jobber

Jobber was less expensive and did not require a contract. Jobber sales reps were also much less pushy.

Review Source

Response from Jobber Software

August 7, 2025

Hi Lauren, Thanks so much for the fantastic review! We’re thrilled to hear Jobber has helped streamline your workflow, boost efficiency, and prevent key tasks from slipping through the cracks—that’s exactly what we hope to deliver. We appreciate your feedback on Quote templates and PDF customization, and have shared it with our product team. It’s great to hear you're finding strong value even on the basic plan, and we’re excited to support your continued growth. Thanks again for being part of the Jobber community!

JJ

Johnny J.  
Owner  
Environmental Services  
Used the software for: 2+ years

### "Jobber - For Arborists"

June 2, 2025

5.0

It’s really good. But I’ve definitely found a handful of holes in its game that fam on deaf ears with the development team. Credit card fees as an additional automatic charge being one. Optional items within a line item being another, the way that the phone app version always down scrolls to the bottom of the paragraph being another (very annoying). All in all though, it’s about as good as I could imagine.

Pros

The streamlined process it provides. The fact that it prevents so much repetitive time consuming work.

Cons

Early in our journey the Quickbooks integration was awful. We eventually gave up trying to rectify the various “errors” and just moved on:

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Better customer facing software. Much faster.

Review Source

Response from Jobber Software

August 7, 2025

Hi Johnny, Thanks for the thoughtful and honest review! We're glad Jobber has helped streamline your workflow and cut down on repetitive work—that’s exactly what we hope to deliver. We hear your feedback around earlier QuickBooks integration challenges and the other areas you mentioned, like optional items, credit card fee handling, and mobile scrolling. Your insights are appreciated and have been shared with our product team. If you're open to a deeper conversation, we’d love to better understand your needs—feel free to reach out to Support at 1-888-721-1115 (option 1) or support@getjobber.com. Thanks again for being part of the Jobber community!

RG

Reagan G.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Start a new business off right. "

June 2, 2025

4.0

Overall it has been a good experience and we recommend it to other contractors often, especially those just getting started.

Pros

The professionalism that it gives a company. It presents well and makes it easy for customers to view their quotes and invoices.

Cons

There are some things available on the desktop version but not on the app that are inconvenient. The other app integrations are not configured that well.

Alternatives considered

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing Jobber

Had a referral from another contracting company that liked it.

Review Source

Response from Jobber Software

August 7, 2025

Hi Reagan, Thanks so much for the great review! We're glad to hear Jobber is helping your business present professionally and making it easier for customers to interact with quotes and invoices. We appreciate your feedback on app feature limitations and integration challenges—those are valuable insights, and we’ve shared them with our product team. If you're open to discussing your workflow further, we'd love to learn more. Feel free to reach out to Support at 1-888-721-1115 (option 1) or support@getjobber.com. Thanks for recommending Jobber to other contractors—we truly appreciate it!

DS

David S.  
Owner  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Communication is everything!"

June 2, 2025

5.0

Worth it. I have been with Jobber for 3+ years and I have been pleased with their improvements. It is making my business better.

Pros

I like how everything in Jobber is designed to be efficient. From 2 way texting to the review manager, to the email marketing (made $50k in the last email I sent out) Communication is everything!

Cons

I am on the most expensive plan and it is vary expensive. lol It is on the high end since I live in Canada.

Alternatives considered

[WebTitan](https://www.capterra.com/p/146034/WebTitan/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Workiz](https://www.capterra.com/p/147525/Workiz/)

Reason for choosing Jobber

It was the most simple platform. It is the IPhone of platforms

Review Source

Response from Jobber Software

August 7, 2025

Hi David, Thanks so much for the amazing review! We’re thrilled to hear that features like two-way texting, Review Management, and Campaigns are helping drive real results—$50K from one campaign is incredible! We appreciate your feedback on pricing, especially from a Canadian perspective, and we’re always looking for ways to add more value as we grow. We're so glad to have you with us for 3+ years and to be part of your continued success. Thanks for being part of the Jobber community!

RE

Ramone E.  
Owner  
Environmental Services  
Used the software for: 1-2 years

### "Jobber is Great! "

June 2, 2025

5.0

It’s been extremely great and easy to navigate, I find this system to make running my business simple

Pros

I like the ease of the system and the way the system is robust but not too much for handling simple request.

Cons

Support hours being limited is the most frustrating but know support always is helpful and resolves any issue that arises.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Jobber

Price, and ease of setup and immediate use of the system

Review Source

Response from Jobber Software

August 7, 2025

Hi Ramone, Thanks so much for the kind words! We're thrilled to hear that Jobber is making it easier to run your business and that you’re finding the system both powerful and easy to use. We appreciate your note about support hours—we know timely help matters, and it's great to hear our team has been able to resolve your issues when needed. If there's ever more we can do to support your experience, we're just a message or call away!

TC

Tony C.  
Owner Operator  
Consumer Services  
Used the software for: 1-2 years

### "Great Product!"

November 30, 2025

5.0

This is the only software I've used with my landscaping company, so I don't have much to compare it to. However, I have no desire to look elsewhere and am very pleased.

Pros

Jobber is extremely user friendly and the few times where I've had a question, the customer support has been exceptional. Extremely pleased this product and very happy.

Cons

I really don't have any complaints, perhaps could be considered somewhat expensive, but worth it in the long run.

Review Source

Response from Jobber Software

December 30, 2025

Hi Tony, Thank you for the review. We are glad you are finding Jobber easy to use and that our support team has been there when you needed help. It means a lot to hear you are extremely pleased and that you feel it is worth it over the long run. Thanks again for choosing Jobber for your landscaping company, we really appreciate your support.

SJ

STEPHANIE J.  
OFFICE MANAGER  
Construction  
Used the software for: 1-2 years

### "5 STARS FOR JOBBER"

October 1, 2025

5.0

OVERALL, OUR EXPERIENCE HAS BEEN EXCEPTIONAL AND IS GROWING WITH ALL THE NEW JOBBER UPDATES AND FEATURES AVAILABLE.

Pros

VERY USER FRIENDLY. AND IF YOU NEED TURTORIAL VIDEOS THEY'RE AVAILABLE ON YOUTUBE. SINCE USING JOBBER OUR NUMBER OF CLIENTS HAS INCREASED AS WELL AS OUR REVENUE, EMPLOYEES, GOOGLE RATING, ETC. JOBBER'S CUSTOMER SERVICE IS EXCEPTIONAL AND PROMPT! THE SECURITY IS GREAT, NOT ONCE HAVE WE BEEN HACKED OR CLIENT INFORMATION LEAKED. INVOICING IS EASY AND FAST AND RECIEVING PAYMENT IS JUST AS FAST! JOBBER IS A GREAT VALUE FOR THE MONEY.

Cons

THERE HAVE BEEN A FEW JOBBER INTERUPTIONS DURING THE WORKDAY BUT THE BUGS ARE QUICKLY FIXED SO THERE IS NOT TOO MUCH OF AN INTERRUPTION CONTINUING JOBS AND OFFICE RESPONSIBILITIES.

Review Source

Response from Jobber Software

November 11, 2025

Hi Stephanie, Thank you so much for this amazing review! We’re thrilled to hear how Jobber has helped your business grow — from increasing clients and revenue to keeping your operations organized and secure. It’s wonderful to know our customer service and resources have made a difference for you. We also appreciate you mentioning the occasional interruptions. Our team works hard to address any issues quickly, and it’s great to hear that the fixes have helped minimize disruption. We’re so grateful for your continued support and for being part of the Jobber community as we keep improving and adding new features!

TS

Travis S.  
Office Administrator  
Consumer Services  
Used the software for: 1-2 years

### "Jobber makes my life a breeze"

October 1, 2025

5.0

Jobber makes the day to day life as the office administrator of a service industry company a breeze. The technicians always know where they are going and what is required and having job forms attached to each job makes sure everything is complete before they leave. Being able to have the invoice completed on site and sent before we even leave ensures we get payed in a timely manner.

Pros

Very intuitive to use from day one, allowing for easy and quick booking of jobs. The recent updates have made sending beautiful and detailed quotes a breeze.

Cons

It would be nice to be able to merge client profiles as they sometimes get doubled up when customers submit multiple online requests.

Review Source

Response from Jobber Software

November 11, 2025

Hi Travis, Thank you so much for your thoughtful review! We’re thrilled to hear how Jobber has made your day-to-day operations smoother and that recent updates have helped you send detailed quotes more easily. We really appreciate your feedback about merging client profiles, that’s a great suggestion, and I’ve shared it with our product team for consideration in future updates. It’s wonderful to know Jobber is helping both your office and field teams stay organized and get paid faster. Thanks again for taking the time to share your experience and for being part of the Jobber community!

CC

Cody C.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Love using Jobber"

April 21, 2026

5.0

It has been an incredible experience using jobber. My business would not have been about to grow how it has without all the features I get through Jobber.

Pros

I love how easy it is to use jobber and how much it tracks for me. It saves me so much time daily. Overall I have had an incredible experience with jobber abs have gotten a ton of value from it.

Cons

Jobber is great, but I wish I could add more users without the cost going up so much. Right now I can have 5, but to add another, the cost goes up significantly.

Alternatives considered

[QuoteIQ](https://www.capterra.com/p/10030635/QuoteIQ/)[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Reason for choosing Jobber

Much more user friendly than the alternatives.

Review Source

JD

Jason D.  
Owner and Operator  
Construction  
Used the software for: Less than 6 months

### "Way 2 Clean Services Jobber Review "

June 11, 2025

5.0

Every since i signed up to be with Jobber, its been going better than it has the entirety of my business in the 2 years its be alive.

Pros

Its really eastbtobuse and the customer service is better than any of the other companies i have used.

Cons

The payout delays that have happened on occasion. Not all the time but every now and then it takes a whole day longer to get the funds when receiving an electronic transaction.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Customer service was very bad and the website designing was very difficult to do as opposed to using Jobber. I like tha4 its VERY easy to use and understand

Review Source

Response from Jobber Software

August 8, 2025

Hi Jason, Thanks so much for taking the time to share your experience! We’re thrilled to hear how Jobber has supported your business growth over the past two years, and that you’re finding the platform easy to use with customer service that stands out—our team will be happy to hear that! We appreciate your note on payout delays as well. While most payments are processed on time, occasional delays can happen depending on holidays, bank processing times or specific transaction details. If you ever notice something out of the ordinary, don’t hesitate to reach out—we’re always here to help look into it and keep things running smoothly. Thanks again for being part of the Jobber community!

SB

Shauna B.  
Co-Owner Office staff  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "We love Jobber"

September 23, 2025

5.0

Overall we love the app! It's great for technicians and the office staff. I'm still working to use all the features

Pros

We've tried a couple other apps but we like how Jobber has everything we need in one place. The schedule feature with maps is really helpful for the field.

Cons

Not everything can be done on the phone as compared to the computer. I do wish there was an option to add a cc fee without having to add it everytime.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

Jobber had more to offer than joist. They also had several issues with the app during the time we were there

Review Source

Response from Jobber Software

October 2, 2025

Hi Shauna, Thank you for sharing your feedback. We are happy to hear that Jobber has been a great all-in-one solution for your team and that the scheduling and mapping features have been especially helpful in the field. We appreciate your comments about mobile functionality and adding credit card fees, and we will share this feedback with our product team. It is great to know that both your technicians and office staff are finding value in Jobber.

JS

Justin S.  
Owner  
Construction  
Used the software for: 2+ years

### "Whewwww!!!"

February 20, 2026

5.0

Phenomenal! It's hel;ped us grow in ways we didn't need to and has also increased our cash flow, with deposits.

Pros

I like that they have a simple to use, high quality professional appearing software that simplifies our processes

Cons

Only small things that I wish it had such as equipment lists for properties, overall not much bad to say

Review Source

CP

Chris P.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "The best in the business "

June 11, 2025

5.0

⸻ Best in the business! Jobber has completely transformed the way I run my company. It keeps everything organized, saves me time, and makes day-to-day operations run flawlessly. From scheduling to invoicing, it’s all in one place. I couldn’t imagine running my business without it!

Pros

What I love most about Jobber is how user-friendly it is. Whether I’m scheduling jobs, sending quotes, or following up with clients, everything is simple and intuitive. On top of that, their customer service is top-notch—always quick to respond and genuinely helpful. It’s clear they care about helping businesses succeed.

Cons

The only thing that I dislike about Jobber is that I wish you were able to bring your own credit card processing company to use on their platform.

Review Source

Response from Jobber Software

August 8, 2025

Hi Chris, Thank you so much for the thoughtful review! We're thrilled to hear how Jobber has helped keep your business running smoothly and how much value you're getting from the platform—especially around scheduling, quoting, and team collaboration 🙌 We also appreciate your feedback about payment processing. While Jobber Payments is the only fully integrated option, we do offer a few other payment integration possibilities depending on your needs. If you'd like to explore those options or walk through what might work best for your business, feel free to reach out to us—we’d be happy to help! Please reach out to our Support team at 1-888-721-1115 option 1 or support@getjobber.com Thanks again for being part of the Jobber community and for sharing your experience!

HG

Holly G.  
Secretary  
Construction  
Used the software for: 1-2 years

### "Jobber review"

June 3, 2025

5.0

My overall experience using Jobber has been fantastic. Very little issues and even if you do encounter a problem, Jobber's customer service is quick & friendly to get everything back up & running

Pros

Jobber is very user friendly. It's easy to find what you're looking for. The layout is easy to look at.

Cons

No link straight to Google reviews and no option to add transaction fee to card payments unless you add as a line item (it then changes the tax/total)

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

We didn't use Housecall for anything other than to store a customer list online. Glad we made the switch!

Review Source

Response from Jobber Software

August 7, 2025

Hi Holly, Thanks so much for the kind words! We're glad to hear you're finding Jobber user-friendly and easy to navigate, and that our support team has been quick and helpful when needed. We appreciate your feedback on adding a direct link to Google Reviews and the ability to automatically include a transaction fee—both are great suggestions, and we’ve shared them with our product team. If you’d like to chat more about your workflow, feel free to reach out to Support at 1-888-721-1115 (option 1) or support@getjobber.com. Thanks for being part of the Jobber community!

GM

Garrick M.  
Managing Member  
Chemicals  
Used the software for: 1-2 years

### "The software I wish I started with"

May 17, 2025

4.0

Jobber has been a great way to run our business simply. It is very easy to use and gets the overall job done! We do have significant limitations with some of the things we'd like to do with routing, billing, and reporting.

Pros

The app is great for our techs. Our customers love how easy it is to use to make a payment and

Cons

Functional difficulty with routing adjustments and receiving outstanding payments. Has significant limits on texting features.

Switched from

[RealGreen](https://www.capterra.com/p/78106/Service-Assistant/)

The app and the ease of use for our customers and the cost.

Review Source

Response from Jobber Software

August 6, 2025

Hi Garrick, Thanks for your thoughtful review! We're so glad to hear the app is working well for your techs and that your customers enjoy the ease of making payments—those are big wins. We appreciate you sharing where you're seeing limitations, especially around routing, billing, reporting, and texting features. We've shared your feedback with our product team as we continue to improve Jobber’s functionality. If you're open to sharing more about your needs, please reach out to our Support team at 1-888-721-1115 (option 1) or support@getjobber.com—we’d love to learn more.

KM

Kyle M.  
Landscaping  
Construction  
Used the software for: 6-12 months

### "Jobber Input"

December 2, 2025

4.0

Great. Customer support is always available to chat. Jobber ai is also a very helpful tool when having simple questions or tasks need completing.

Pros

I like how everything we need to use on a daily basis is included in jobber. It has made everything run a lot more smoothly on a day to day basis.

Cons

Sometimes the integration with other softwares like quickbooks can be a bit finicky. The price is high but for the most part worth it.

Review Source

Response from Jobber Software

January 13, 2026

Hi Kyle, Thank you for the review. We are glad to hear Jobber has helped keep your day-to-day work running smoothly and that having everything in one place has been valuable for your team. We also appreciate the feedback about integrations and pricing, and we will share that with our team. It is great to hear our support team and Jobber AI have been helpful for you.

SK

Sarah K.  
Lawn Care and Landscaping  
Consumer Services  
Used the software for: 2+ years

### "Excellent Product!"

May 14, 2025

5.0

Excellent product! Has increased our productivity and made getting paid a lot simpler.

Pros

It greatly simplifies running lawn crews and collecting payments. The automatic recurring payments are most helpful & why we came to Jobber in the frist place.

Cons

The routing is terrible. It only works with routing every address in your database vs routing the addresses assigned for that day. I've had to create a work around for the routing because it is so bad.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing Jobber

Jobber was less expensive while offering the features we were looking for.

Switched from

[Yardbook](https://www.capterra.com/p/207272/Yardbook/)

It didn't have as many features. We needed a mobile app for our employees and automatic payments.

Review Source

Response from Jobber Software

August 5, 2025

Hi Sarah, Thanks for the great review! We're so glad to hear Jobber has helped simplify running your crews, improved productivity, and made getting paid easier, especially with recurring payments. We appreciate your honesty about routing and understand how frustrating it can be when it doesn’t align with your daily workflow. Your feedback is valuable, and we’ve shared it with our product team. If you're open to sharing more about your workaround, we'd love to learn from your experience. Thanks for being part of the Jobber community!

JP

Jessica P.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Still Needs Improvement"

May 19, 2025

3.0

Overall Jobber is an easy system to work with. There are still services and options that need improvement. See 4 items in the cons section that we specifically listed. We like some of the latest improvements, and we hope that your team takes our cons seriously.

Pros

Scheduling, quoting, and clocking into jobs are all fairly easy, but there are still hiccups and preferences that we believe could make Jobber even better. See the cons list.

Cons

1\. You can't connect with anyone to get a dedicated phone number for our specific area. We have tried to get a number for 15+ hours and no luck. The only response we get is to try back again later... Phone service companies don't work like this. 2. You can't edit someone's address within the scheduling calendar on a desk top. Huge inconvenience. 3. You can't gross up a quote by a certain percentage. Other platforms offer this option. 4. We want to be notified everytime someone opens a quote, not just the first time. Other platforms offer this option. 5. Workers should be able to clock into a job without cell service. They system the shoule be able to sync. once service is restored. Sometimes we service areas with bad reception, so a functioning app based off the lastest available data would be helpful.

Switched from

[Joist](https://www.capterra.com/p/230138/Joist/)

The company decided Jobber linked up to more services to build a better system for our company.

Review Source

Response from Jobber Software

August 6, 2025

Hi Jessica, Thanks for the thoughtful and detailed review! We're glad to hear Jobber has made scheduling, quoting, and time tracking easier for your team, and we appreciate you outlining areas for improvement. Your feedback on local phone numbers, address editing, quoting, and offline clock-ins is incredibly valuable, and we’ve shared it directly with our product team. If you're open to a deeper conversation about your workflow, please reach out to our Support team at 1-888-721-1115 (option 1) or support@getjobber.com. We’d love to learn more and continue improving your experience.

SF

Steve F.  
VP  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Jobber is the beat"

June 11, 2025

5.0

It’s like having a custom software that is made for your business. Add and delete any item to your estimate.

Pros

Easy software,excellent customer service and quick response. I would highly recommend it to any small business owner.

Cons

Credit card fee could be a little less . Also I would recommend them to make short instinctual videos of other tips and benefits that sometimes you don’t know they exist.

Review Source

CB

Chris B.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Easy and Great to Use"

February 17, 2026

5.0

Pros

Jobber is user friendly and easy to navigate. It makes everything almost a very seamless process and I am happy with it so far.

Cons

Sometimes there are glitches or issues that occur but nothing too crazy, it make just be the system updating.

Review Source

Response from Jobber Software

March 18, 2026

Hi Chris, Thank you for sharing your experience, we really appreciate it. It’s great to hear that you’re finding Jobber user-friendly and that it’s helping create a seamless workflow for your business. That’s exactly what we aim for. We also appreciate your note about occasional glitches. While updates can sometimes cause small hiccups, that’s not the experience we want for you, and your feedback helps us continue to improve. Thanks again for your support.

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