# Page 3 | Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Jobber the right HVAC solution for you? Explore 1427 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127994/Jobber/reviews --- Jobber 4.6 (1427) [View alternatives](https://www.capterra.com/p/127994/Jobber/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 3 - Reviews of Jobber ## Showing most helpful reviews Showing 51-75 of 1427 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Joe G. owner Consumer Services Used the software for: 2+ years ### "My best friend" November 21, 2025 5.0 Jobber has been a real blessing and as it has grown, it has constantly kept up with technology. And also kept up with all new services that are available. Pros i’ve been with Jobber for several years couldn’t tell you exactly but I believe at least 8 to 9 years. I started my company by myself and Jobber was my partner, employee, and best friend and has just gotten better from there now that I have four trucks and 12 employees. Cons What I like the best was the scheduling automatically and how my foreman can download an app and know what they need to do on a daily basis and if I need to add notes, I can do that so I can scale my company better spend more time with my children Review Source Response from Jobber Software November 28, 2025 Hi Joe, Thank you for sharing this, and for being with Jobber for so many years. It means a lot to hear that Jobber was there for you when you were starting out solo, and that it has continued to support you as you have grown to four trucks and a full team. I am especially glad scheduling and the app have helped your foreman stay on track day to day, and that you can add notes easily as you scale. Hearing that Jobber has helped you grow the business while also giving you more time with your children is exactly the kind of impact we hope to have. Thank you again for your trust over the years. We are grateful to be part of your journey and we will keep working to make Jobber even better for you and your team. BG Bre G. Administrator Construction Used the software for: 1-2 years ### "We hope jobber keeps listening to customers" November 21, 2025 4.0 Jobbers improved alot and their service and research has been good. They are so close to 5 stars for that reason. Pros The interface is very friendly and easy to use most of the time. Customers seem to like how easy it is on their end. Customer support on jobber has been always easy to access and they do alot of surveys and updates, which has been a major reason why we stick with them. We also like the online booking feature and it helps our estimator by making the route more efficient. Rarely are bugs happening. Cancelling and Rescheduling a job seems easy. Cons There are a few limitations as a large tree company, but it seems as tho jobber is always making improvements. We don't like that we have to pay for more users than we already do. it's just not worth it. It's hard to access job forms for billing purposes. Alot of clicking around. The schedule is messy. We wish we could put in the equipment, not just the people. and that you could toggle it so that people cant be double booked. I also wish i could more easily split up a quote into multiple jobs or a job into multiple invoices. Alternatives considered [ArboStar](https://www.capterra.com/p/198069/ArboStar/)[SingleOps](https://www.capterra.com/p/176935/SingleOps/) Reason for choosing Jobber online booking and customer service and because we are only now getting buy in from the guys Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) we still use qbo but just also jobber for crm Review Source Response from Jobber Software November 28, 2025 Hi Bre, Thank you for the detailed review. I am really glad Jobber has been friendly to use for your team and customers, and that online booking, routing, and Support have been strong enough to keep you with us. It is also great to hear bugs are rare and that cancelling or rescheduling feels straightforward. I hear you on the limitations you called out for a larger tree company. Needing to pay for extra users, job forms being hard to access for billing, a messy schedule, wanting to track equipment alongside people, preventing double booking, and making it easier to split quotes into multiple jobs or jobs into multiple invoices are all clear points. I will make sure this feedback is shared with our product team. Those are the kinds of workflow details that help us improve in the right areas. Thanks again for sticking with us and for saying we are close to five stars. We appreciate the trust, and we will keep working to earn that last bit. LL Landon L. Owner Consumer Services Used the software for: 2+ years ### "Jobber review " November 21, 2025 4.0 Excellent, jobber has helped us project, track, and so much more we are thrilled to continue to use jobber in our business. Pros What I most like about jobber is the job timer it has helped in so many ways! From billing to allowing the ability to see actually profitability on each project. Cons I don't like that as an admin you can't see who is clocked in when and where through the app. This would be very beneficial to manage people while being in the field. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Jobber was able to allow us to do more in one place Review Source Response from Jobber Software November 28, 2025 Hi Landon, Thank you for the review. I am really glad the job timer has been so helpful for billing and profitability tracking; that is a great use of the feature. I also hear your point about wanting admins to see who is clocked in, when, and where from the app. I can see how that would be valuable for managing the team while you are in the field. I will share this feedback with our product team. Thanks again for taking the time to write this, and I am happy Jobber is helping you track projects and run everything in one place. AP Amy P. Owner Managing Partner Construction Used the software for: 2+ years ### "Jobber is an extra hand for me!" April 21, 2026 5.0 We started with Jobber when we were growing. It has grown and gotten so much more user-friendly over time, it just fits for us. Pros Jobber is like a third hand to me! It is where everything is related to our customers. Scheduling the customer is easy. Adding to the customer's file is easy to do. Invoicing and quotes are user-friendly, too. The quick customer support is great when in the middle of an issue, and I can call for immediate answers. I cannot imagine getting through a day, let alone an hour, without Jobber. Cons Campaigns in the marketing Suite. The customers I want the campaign geared toward are tricky to get right. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[ServicePal](https://www.capterra.com/p/133994/ServicePal/) Reason for choosing Jobber Ease of use. We can make our own reports Review Source SR Sara R. Office manager Consumer Services Used the software for: 1-2 years ### "Best platform that I've ever used" October 16, 2025 4.0 Pros I love how easy jobber is to use. it provides all the points that our business requires. It is user friendly - for the business and clients. Cons I wish that that payment options were available for in Canadian Dollars vs just USD. Other then that I love the project Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber I enjoyed the style of system better - it was easier for me to work through Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Jobber provided me with more options and control over my system from quoting to booking to marketing Review Source Response from Jobber Software November 13, 2025 Hi Sara, Thank you so much for sharing your experience! We’re thrilled to hear that Jobber has been such a great fit for your business and that you find it easy to use for both your team and your clients. It’s wonderful to know Jobber has provided the flexibility and control you were looking for across quoting, booking, and marketing. We really appreciate your feedback about payment options in Canadian Dollars — that’s great insight, and we’ve shared it with our product team as we continue exploring ways to make Jobber even more accessible for all users. Thank you again for your trust and for being part of the Jobber community! JR Jarid R. Landscaper Construction Used the software for: 1-2 years ### "Good product " December 1, 2025 4.0 Very happy been with this company for many of years now . Been very reliable program , also has never let me down only for maintenance of course. It helps me write words to sound even more professional & allows me to run the company stress free when it's all scheduled in . Pros Easy to operate & does everything I need for scheduling our jobs , clients love it & say the service is very professional with emails sent to them & reminders . Cons Some of the Settings are hard when sending a job to start & to repeat the job it goes across a lot of days & only want to do certain days & it doubles up & can't find the job to invoice . Review Source Response from Jobber Software December 30, 2025 Hi Jarid, Thank you for the detailed review. We are glad Jobber has been helping you schedule jobs, keep things professional for clients with emails and reminders, and run your company with less stress. We really appreciate your loyalty over the years and are happy to hear Jobber has been a reliable part of your day-to-day operations. We also appreciate your sharing that the scheduling settings can be frustrating, especially when setting up repeating jobs and finding the right job to invoice. If you reach out to our support team, we can help you adjust the repeat schedule to match only the days you want and make sure invoicing is working smoothly. Thanks again for taking the time to share your experience. KP Katie P. Administrator Utilities Used the software for: 6-12 months ### "Jobber users for nearly a year!" October 1, 2025 4.0 Our overall experience with Jobber has been great, we've gone from a business doing everything on pen and paper and losing track of things to a much more efficient business, keeping track of everything from when a request comes in to when an invoice is paid. There are things Jobber doesn't do that we wish they did but in less than a year, we have seen really useful things be implemented and been a part of Jobber Labs to give feedback on new features. Pros It's completely changed how our business runs, being able to keep on top of everything in one place for me in the office, and for the guys in the field. Cons There are a couple of things we wish Jobber had the capability to do such as track hours more in depth and log overtime and have limits on Jobber payments but overall, we are happy. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)[The HindSite Solution](https://www.capterra.com/p/118903/The-HindSite-Solution/) Reason for choosing Jobber Cost and ease of use - Jobber was the cheapest option and was the easiest to implement inot the business when we didn't have this kind of software before. Review Source Response from Jobber Software November 11, 2025 Hi Katie, Thank you so much for sharing such a detailed review! We’re thrilled to hear how Jobber has helped transform your business from pen and paper to a more efficient, organized operation. That’s exactly what we aim for. We really appreciate your feedback about time tracking, overtime logging, and payment limits. It’s great to hear you’ve already seen new improvements through Jobber Labs, and we’ll continue using feedback like yours to guide future updates. Thank you for choosing Jobber and for being such an engaged and supportive customer — we’re grateful to have you in the Jobber community! ER Elizabeth R. Admin. Director Consumer Services Used the software for: 2+ years ### "We Love Jobber!" October 14, 2025 5.0 We love Jobber! We love that Jobber is always trying to improve their program. We have a new business manager that reaches out continuously to make sure we are aware of what is new with Jobber and try to offer programs that will help improve our business. Pros Easy program to work with. Love how you can customize the program to your business needs. We are new to the marketing program and payment system and we are excited to see how these two new function for our company will help! Cons I would love Jobber to have more payroll functions for commission pay employees. Commission reports that tie into invoices. Also sales reports for employees. I would like to pull reports individually for our employees to see how they are doing throughout the year. It would also be awesome for our employees to be able to view for themselves how they are doing. We know Jobber has a lot of videos to help with training. Maybe online training with a representative would help out more. It is nice to be able to share screens and do a walk thru training. Review Source Response from Jobber Software November 13, 2025 Hi Elizabeth, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has helped you customize your workflow and that you’re excited to explore the Marketing Suite and payment tools — we can’t wait for you to see how they support your growth. We really appreciate your detailed feedback about payroll, commission reporting, and employee performance visibility. Those are excellent suggestions, and we’ve shared them with our product team as we continue working to expand reporting and team management capabilities. It’s wonderful to hear how engaged your business manager has been and that you’ve found their ongoing support valuable. Thank you again for your partnership, enthusiasm, and for being such an important part of the Jobber community! HD Hugh D. Owner Construction Used the software for: 2+ years ### "Jobber Rules " December 2, 2025 5.0 Excellent service, excellent product and they respond to the concerns of their customers. I would recommend to anyone with teams in the field and who wants to run a well organized business. Pros It keeps my entire business in one place that's all connected. I literally couldn't do the amount of business I do without it. When I started back in 2019 I did 1/3 of the business I do now. Cons I don't really have any complaints. Sometimes my team in the field has issues on their phone but they are usually resolved easily. Switched from [Invoice2go](https://www.capterra.com/p/81858/Invoice2go/) So many more features for organizing and growing my business Review Source Response from Jobber Software January 13, 2026 Hi Hugh, Thank you for the wonderful review. We are thrilled to hear how Jobber has helped you grow your business since 2019 and keep everything connected in one place. It is great to know that any mobile issues your team runs into are resolved quickly, and we truly appreciate your recommendation. Thank you for trusting Jobber to support your growth and your team in the field. LM Laura M. Office administrador Retail Used the software for: 2+ years ### "All in one place! " November 30, 2025 5.0 Great way to send quotes and invoices. Client communication is really good and provide all information needed. Pros Great comunication, schedule, easy go mavigate around. Really explicid with a lot of option to provide thebest informatioma about products Cons Reports are not always complete, sometimes it takes a lot of time for people to receive information. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Reason for choosing Jobber Because the company is still growing and for now this system works Review Source Response from Jobber Software December 30, 2025 Hi Laura, Thank you for your review. We are glad to hear Jobber has been helping with communication, scheduling, and making it easy to navigate, as well as giving you lots of options to share clear product information. It is great to know that quotes and invoices have been simpler to send, and that client communication has been strong. We also appreciate the feedback about reports not always feeling complete and delays in people receiving information. That is important for us to understand, and we would like to learn more so we can help. If you contact our support team, we can look at your setup and see what might be causing delays, and share your reporting feedback with our team. Thanks again for choosing Jobber as your business grows. José M. CEO Executive Office Used the software for: 6-12 months ### "Our Experience with Jobber" March 9, 2026 5.0 Amazing. 10/10. Definitely recommend it. Give it a try, Jobber has the free trial. They are very helpful too. Whenever support is needed, they are there. Also, they have summits with amazing business owners so that is a plus. Love Jobber. Pros Jobber is amazing and a vital part of our business because it helps us with: invoicing, quoting, receiving payments, sending invoices and quotes using the automations they provide. One of my favorite parts of Jobber is trying to figure out how to improve our automations and processes. And, amazing products with amazing prices. Jobber makes our business better. Cons At the beginning, I used to say "Jobber is only good for invoicing and quoting". But I was WRONG. So many features that can help and boost a business. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Ease of use. Desktop is more friendly in my opinion Review Source BH Brett H. Owner Construction Used the software for: 2+ years ### "Great CRM - highly recommend" November 30, 2025 5.0 Overall, we are very happy with Jobber and will continue to use them. It’s very easy for our employees to use. It is great because it’s bilingual. Pros The customer service team is always available and extremely helpful. They have been able to solve any issues. I’ve had quickly and help create a smoother operating company. Cons We do not like the routing system. It does not provide the quickest route that are scheduled for a day. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber The new client demo they provided before I signed up was extremely helpful Review Source Response from Jobber Software December 30, 2025 Hi Brett, Thank you for the detailed review. We are glad our support team has been able to help quickly and that Jobber has contributed to smoother operations for your company. It is also great to hear your team finds it easy to use and that the bilingual experience has been a benefit. We appreciate the feedback on routing as well. We understand how important efficient routes are to a busy day, and we will share your notes with our product team. Thanks again for choosing Jobber, and we are happy the demo helped you feel confident before getting started. BE Brian E. Owner Hospitality Used the software for: 1-2 years ### "Maid in Mustang " November 3, 2025 5.0 Our experience has been phenomenal thus far. Any issue we have customer support has been great at assisting with us. Pros We didn’t even realize the vast amount of usages that we could get out of Jobber. From sending quotes, time keeping, invoicing, asking for reviews, marketing. You name it they have it. It has been a life saver for our company. Cons There are still a few minor details that we do come up against. The forms could be a little more customizable and less clunky but overall the “issues” we have are minor. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Our choice was based off a better value. Review Source Response from Jobber Software November 13, 2025 Hi Brian, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has become such an all-in-one solution for your business — from quoting and invoicing to time tracking, reviews, and marketing. It’s great to know the platform has been such a valuable tool in helping your company stay organized and efficient. We really appreciate your feedback about making forms more customizable. That’s helpful insight, and we’ve shared it with our product team as we continue improving Jobber’s flexibility and ease of use. We’re so glad you’ve had such a positive experience with our Support team and that Jobber has been a great value for your business. Thank you for being part of the Jobber community! MY Mackenzie Y. Siding Coordinator and Admin Construction Used the software for: 1-2 years ### "Thanks Jobber" April 21, 2026 5.0 Jobber support is quick to help when there is issues. It is really nice to have everything in one application and not have to have all these applications to do the same thing. Pros Jobber has a wide variety of different features that our business can utilize. From the calendar for scheduling estimates to quotes to send customers and invoicing at the end of the job. Cons Jobber does update a lot but there is never any warning to it happening. Due to this it takes time to get used to the new changes on the fly when you have customers waiting on you. Switched from [AccountEdge](https://www.capterra.com/p/222114/AccountEdge/) Program was outdated and not longer was going to be supported. Review Source JM Jair M. Owner Consumer Services Used the software for: 1-2 years ### "Jobber is better than expected" October 1, 2025 5.0 Id say its been great because i can work around the bugs but would prefer if they kept focusing on making everything simpler. Pros Easy to use and helps streamline alot of hard work. I love that you can choose what serviced to use so you can add on as you grow. It has helped alot Cons Some stuff was hard to learn to use and could definately use some more info. Like processing payments & adding new workers to the app so they can view their work calendar. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Jobber The other product did not meet all of my needs Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Someone referred me to jobber so i gave it a try Review Source Response from Jobber Software October 7, 2025 Hi Jair, Thank you for sharing your experience. We’re glad to hear that Jobber has helped streamline your work and grow your business. We appreciate your feedback about learning certain features like payments and adding new workers, and we’ll share it with our product and support teams. It’s great to know Jobber has been a strong fit for your needs. KL Katie L. Office Manager Utilities Used the software for: 2+ years ### "Why you need Jobber for your business" October 1, 2025 5.0 So far, Jobber has been extremely easy to learn and navigate and hasn't let our business down! It is almost a one-stop shop; it manages timecards, schedule, billing and expenses! Jobber even has many apps integrated for anything it doesn't cover directly, i.e., bookkeeping, online reviews, website, etc. Pros Jobber keeps everything organized and is a reliable software. I love how I do not need several different software to run the company, as Jobber has so many features and is constantly improving! Cons The only thing I don't like about Jobber is that if a job and invoice get booked under the wrong client file, you have to create a whole new file instead of just changing the client..... Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better field and client management with Jobber. Review Source Response from Jobber Software October 7, 2025 Hi Katie, Thank you for sharing your feedback. We’re so glad to hear that Jobber has been a reliable, all-in-one solution for your business and that it’s helped keep everything organized. We appreciate your comment about reassigning jobs and invoices to a different client and will share this with our product team. It’s great to know Jobber has been easy to use and continues to support your business needs. MN Michael N. Owner Consumer Services Used the software for: 2+ years ### "Mostly Pros, a few Cons" October 1, 2025 4.0 Jobber support is very willing to take feedback and pass it to their development team. It is a straightforward CRM that is well-suited for small to mid-sized home service contractors. Would recommend. Pros The user interface is easy to learn. The customer support team always responds quickly, and is very helpful. The new split invoicing capability is extremely useful. The dedicated texting add-on is very convenient and well-priced (for our frequent use). Scheduling is easy and visually clear. Cons There is no "change log" option to go back in time and determine which users made which changes in Jobber; the activity log is live ONLY, so we are only able to track/view the most recent 100 changes (which for our busy company is only about 2 hours worth of activity). The monthly price per additional user once you have maxed out users (on the top plan) is quite steep. There seem to be frequent bugs or lags that cause Jobber to slow down or time out during the work day, which can be inconvenient. Invoice reports are not as robust and cannot be tailored in a way that would suit our needs. Jobber app (phone) has fewer capabilities than Jobber desktop. Our admin are not always at their desks, and so would be nice if they had more of the desktop options accessible while in the field. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Price; ease of communication with (and access to) tech support. Review Source Response from Jobber Software October 7, 2025 Hi Michael, Thank you for sharing such detailed feedback. We’re happy to hear that you find Jobber easy to use and that features like split invoicing, dedicated texting, and scheduling have been valuable for your business. We appreciate your thoughtful suggestions about change logs, mobile functionality, reporting, and pricing. Feedback like yours helps us continue improving Jobber’s performance and capabilities. It’s great to know our Support Team has been responsive and that Jobber has been a good fit for your business. AP Alissa P. Project Manager Construction Used the software for: 1-2 years ### "Helpful in managing a small business that is looking to take that "next step"" October 1, 2025 5.0 Overall my experience has been positive. It has helped the management of our small business and has pushed us to be more successful. Pros Jobber makes scheduling and job management easy. As a small business, it is difficult to track small costs and keep track of miscellaneous items we often forget about. Job costing for time and material jobs makes invoicing smoother and helps us get paid quicker! Cons Jobber is based out of Canada, so there are policies that apply to our business that do not apply outside of the US (overtime, public works, etc.) These are difficult to manage and have to be manually overridden. It is not difficult, but can often be missed if no paid attention to. Alternatives considered [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing Jobber Cost was an overall driver, especially with the size of our business. Other products will be reconsidered in the future as the business develops, but Jobber is perfect for the current size and development stage of our company. Review Source Response from Jobber Software October 7, 2025 Hi Alissa, Thank you for sharing your experience. We’re glad to hear that Jobber has helped make scheduling, job management, and invoicing easier for your business, and that job costing has improved your payment process. We appreciate your feedback about policy differences between Canada and the U.S. and understand how those manual adjustments can be challenging. It’s great to know Jobber has supported your business growth and success. CM Curtis M. Director of Operations Construction Used the software for: 6-12 months ### "Great Support, Real Time Updates" October 1, 2025 5.0 Overall we are quite happy with how Jobber has streamlined our operation and the ease of use for new hires learning both the desktop and app platforms. The ongoing updates have already shown that Jobber listens to our feedback and provides real time improvements to make our lives easier. We can’t imagine having to go back to old school paper work orders after having Jobber these last 9 months. Pros The customer support is Jobber’s biggest asset. Being local based makes the company more relatable. Our account manager, \[sensitive content hidden\] is by far the best part of Jobber. Very responsive and helpful to every inquiry. Having our entire workflow automated and tracked for the life cycle is the biggest benefit to implementing this CRM. It makes tracking hundreds of jobs easy and efficient. Cons On the Schedule tool, or when creating a new job, we would LOVE to have the ability to see each Team Member’s availability. This would make scheduling more efficient and ensure we don’t accidentally double book one of our team. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Jobtable](https://www.capterra.com/p/10032334/Jobtable/) Reason for choosing Jobber Seemed to offer the best value for the price. We also liked that Jobber was based in Edmonton which is our home province. Review Source Response from Jobber Software October 7, 2025 Hi Curtis, Thank you for sharing such thoughtful feedback. We’re thrilled to hear that Jobber has made it easier to manage your workflow and track jobs efficiently, and that your team finds both the desktop and mobile platforms easy to use. We appreciate your kind words about our customer support and account management team, and we’ll be sure to share your feedback with them. Your suggestion about viewing team member availability when scheduling is excellent, and we’ll pass it along to our product team for consideration. It’s great to know Jobber has become such an important part of your operations. EY Emily Y. Office Project Manager Construction Used the software for: 1-2 years ### "Jobber Makes my Job Possible" October 1, 2025 4.0 I wouldn't be able to do my job if it wasn’t for Jobber. How it can manage customers, billing, and our jobs means we can serve our customers. Pros For scheduling multiple technicians multiple jobs a day we couldn't do it without Jobber's schedule. It alloes us to see GPS locations of where the jobs are so we can maximize our technicians' time between jobs. Cons Sometimes Jobber will go through updates without warning and change the interface. It may be a cosmetic change that does affect the overall functionality but it is annoying to have the apperance change and usually it means more scrolling or clicking through links that we didn't have to do before. Review Source Response from Jobber Software November 11, 2025 Hi Emily, Thank you so much for sharing your experience! We’re thrilled to hear that Jobber’s scheduling and GPS tools help you efficiently manage multiple technicians and jobs each day — it’s great to know Jobber plays such an important role in supporting your operations and customer service. We really appreciate your feedback about interface updates. We understand how unexpected changes can be frustrating, and we’ll continue to share feedback like yours with our product team to help ensure updates improve usability while keeping things familiar. Thanks again for your trust and for being part of the Jobber community — we’re so glad to support your business! TE Tammy E. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Success Made Simple" October 1, 2025 4.0 Overall it is an excellent system and very user friendly for both the administrators and the employees. Pros It is great to be able to keep all job information, expenses, labor hours, and scheduling in real time; it makes the invoicing and collecting process a breeze. Cons When you view a photo, initially when we had jobber, you saw just the photo, now there is a large version of the photo in the background and the smaller photo in the center. It is very distracting and makes it harder to look at the photo. Also, there is no way to zoom in on the photos unless you download them and then open them to zoom in. For an otherwise pretty seamless process, this is one area that could really use improvement. Review Source Response from Jobber Software November 12, 2025 Hey Tammy, thanks so much for your review! We’re glad Jobber helps keep your team organized and makes invoicing easier. We appreciate your feedback on viewing photo attachments. I’ve shared it with our product team as we continue to improve the experience. Thanks for trusting Jobber to help run your business! BL Billy L. Owner Accounting Used the software for: 1-2 years ### "Please make mapping software upgrades" October 1, 2025 4.0 I would recommend jobber to other business owners. Overall jobber has helped to increase the productivity of my business Pros The convenience, helps to keep my business structured, thus in increasing productivity and profitability. Also the customer support is helpful. Cons in my opinion, Jobber’s number one flaw is their mapping system, my business requires me to make 20+ stops a day. The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the map does not show the exact route, street by street. When adding my stops jobbers GPS software does not show me direct roots through bridges, one ways, or alternate routes… ideally what I wanna do is add all of my stops for the day click “optimize” Thus, putting all of my addresses in the correct order, from beginning to end. The current mapping system is so confusing that it has caused me to backtrack several times, adding several additional hours to my work week! This is the main reason I would switch to a different company, because I use the map every day and it’s the most frustrating thing! Alternatives considered [Passportal](https://www.capterra.com/p/187345/Passportal/) Reason for choosing Jobber Had the best reviews, and pricing was competitive Review Source Response from Jobber Software November 12, 2025 Hi Billy, Thank you so much for taking the time to share your experience. We’re thrilled to hear that Jobber has helped bring more structure, productivity, and profitability to your business — and that our Support team has been helpful along the way. We really appreciate your honest feedback about the mapping system. We understand how important route optimization and accurate navigation are when managing multiple daily stops. Your detailed insight is incredibly valuable, and we’ve shared it directly with our product team as they continue working to improve mapping functionality and routing tools. We’re grateful for your recommendation and for being part of the Jobber community. Thank you again for helping us make Jobber better for business owners like you. DS Drake S. Owner Operator Construction Used the software for: 1-2 years ### "Jobber’s Customer UI" October 1, 2025 5.0 Excellent and plan to use for a long time to come. They are always making improvements and providing value. Pros I like the professional presentation it provides to customers. I get several compliments on the job we system from customers regularly. They appreciate the ability to have a client hub that stores all of their projects without having to ask me for the paperwork. Overall the system runs smoothly for me as a small company. Cons Up until recently i couldn’t receive multiple payments on one invoice (card payments specifically). But that’s fixed now so I’m happy! Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Price and seems service titan is geared for larger companies Switched from [Joist](https://www.capterra.com/p/230138/Joist/) No calendar features. And limited customer UI Review Source Response from Jobber Software November 13, 2025 Hi Drake, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jobber helps you present a professional image to your customers and that they’re finding value in the client hub — it’s great to know it’s making things easier for both you and your clients. We’re also glad to hear the multiple card payment issue has been resolved and that the system continues to run smoothly for your business. Our team is always working to make improvements that provide more value, so it’s great to see that reflected in your experience. We truly appreciate your continued trust and support — thank you for being part of the Jobber community! ZT Zachary T. CEO Environmental Services Used the software for: 6-12 months ### "Jobber review " October 5, 2025 4.0 Overall it’s been really good, I used quickbooks before jobber and while it was good for what it was it didn’t have the specific features to my field of work like jobber does. Jobber has allowed my company to grow with less worries of invoicing and money tracking. Pros The best part of jobber for my business is being able to plug in job cost and then get your price based off of that cost so your margins are always exactly where you want them. I also have to package that allows routing and it’s a huge game changer being able to set routes for our maintenance work. Cons I simply wish that jobber had a system that allowed you to plug in your business budget for each month/ quarter so that the jobber software can help make sure prices for work are also keeping margins where we want them each month/ quarter. Alternatives considered [Yardbook](https://www.capterra.com/p/207272/Yardbook/)[LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Jobber Price and overall product since i used jobber once before i was familiar with it Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) To have a more specific and specialized CRM for the field of work Review Source Response from Jobber Software November 13, 2025 Hi Zachary, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber’s job costing and routing tools have helped you keep your margins on target and streamline your maintenance work — it’s great to know those features have made such an impact for your business. We really appreciate your thoughtful suggestion about adding budgeting tools to help track and manage margins across monthly or quarterly goals. That’s excellent feedback, and we’ve shared it with our product team as we continue developing ways to give businesses deeper financial insights within Jobber. It’s wonderful to hear how Jobber has supported your growth after switching from QuickBooks, and we’re grateful to have you as part of the Jobber community! RS Rosie S. Founding Director Consumer Services Used the software for: 2+ years ### "$250k to $1.2MM" October 5, 2025 5.0 I’ll never use a different CRM. My team and our clients love it. The features are awesome and you’ve evolved so much in the years we’ve been using it. I also love being a brand partner for a software that I feel so passionately about. Pros We’ve grown from $250k to $1.2MM using Jobber. It automates the most mundane tasks and allows my team a great work/life balance. We no longer have to chase payments and we no longer have to cold call lost leads or beg clients to leave google reviews (we’ve also gone from 100 google reviews to over 400 during this time). It’s truly a one-stop-shop for home service businesses. Cons I love it! Only thing I’d change is the AI receptionist seems a little wacky sometimes. I’m sure you guys will mitigate it though since it’s new! Alternatives considered [MaidCentral](https://www.capterra.com/p/189582/Maid-Central/) Reason for choosing Jobber Cost and customer service. I also know of MC users who are unable to export their client info to back it up on a cloud- that’s predatory in my opinion. Switched from [ServiceMonster](https://www.capterra.com/p/119312/ServiceMonster/) Payment processing didn’t exist on their platform Review Source Response from Jobber Software November 13, 2025 Hi Rosie, Thank you so much for sharing your incredible story — congratulations on your growth! We’re thrilled to hear how Jobber has helped your business scale from $250K to $1.2M, streamline payments, and build stronger client relationships. It’s amazing to know Jobber has played a part in freeing up time for your team while helping you grow your reviews and reputation. We really appreciate your feedback about the AI receptionist — it’s still new and evolving, and insights like yours help us continue to refine and improve it. Thank you for your loyalty, partnership, and passion for Jobber. We’re honored to support your success and so grateful to have you as part of the Jobber community! Similar Products Featured