# Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jobber the right Field Service Management solution for you? Explore 1456 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127994/Jobber/reviews --- Jobber 4.6 (1456) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of Jobber Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews LD Lorin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having a system like Jobber has made a big difference in keeping everything organized.“ March 9, 2026 David V Lead DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. “ January 5, 2026 NR Nikole R Permit TechnicianAccounting, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about Jobber is how it simplifies scheduling, quoting, invoicing, and customer communication all in one system.“ May 1, 2026 BL Billy L OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the map does not show the exact route, street by street. When adding my stops jobbers GPS software does not show me direct roots through bridges, one ways, or alternate routes… ideally what I wanna do is add all of my stops for the day click “optimize”“ October 1, 2025 BB Brett B OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage.“ February 17, 2026 JC Jesse C OwnerConstruction, Self-employedUsed the software for: 6-12 months. “My least favorite thing about the jobber system is that you can't automatically add transaction fees, you have to figure out how the customer is paying, calculate the fees, and add them as a line item.“ June 2, 2025 JB Jakob B Licensed Electrical companyElectrical/Electronic Manufacturing, 2 - 10 employeesUsed the software for: Less than 6 months. “Overall, it saves time, keeps things organized, and helps us present STL Electric as a clean, professional, builder-ready company — which is huge for us as we continue to grow and take on larger projects.“ February 26, 2026 JG Jenni G OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “It doesn’t do a few things like label customers, for do no service customers, people who don’t pay, etc. doesn’t track service club memberships very efficiently“ February 20, 2026 ## Showing most helpful reviews Showing 1-25 of 1456 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use José M. CEO Executive Office Used the software for: 6-12 months ### "Our Experience with Jobber" March 9, 2026 5.0 Amazing. 10/10. Definitely recommend it. Give it a try, has the free trial. They are very helpful too. Whenever support is needed, they are there. Also, they have summits with amazing business owners so that is a plus. Love Jobber. Pros is amazing and a vital part of our business because it helps us with: invoicing, quoting, receiving payments, sending invoices and quotes using the automations they provide. One of my favorite parts of Jobber is trying to figure out how to improve our automations and processes. And, amazing products with amazing prices. Jobber makes our business better. Cons At the beginning, I used to say " is only good for invoicing and quoting". But I was WRONG. So many features that can help and boost a business. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Ease of use. Desktop is more friendly in my opinion Review Source MY Mackenzie Y. Siding Coordinator and Admin Construction Used the software for: 1-2 years ### "Thanks Jobber" April 21, 2026 5.0 support is quick to help when there is issues. It is really nice to have everything in one application and not have to have all these applications to do the same thing. Pros has a wide variety of different features that our business can utilize. From the calendar for scheduling estimates to quotes to send customers and invoicing at the end of the job. Cons does update a lot but there is never any warning to it happening. Due to this it takes time to get used to the new changes on the fly when you have customers waiting on you. Switched from [AccountEdge](https://www.capterra.com/p/222114/AccountEdge/) Program was outdated and not longer was going to be supported. Review Source JN Jaco N. Director Facilities Services Used the software for: 2+ years ### "Good to use" February 18, 2026 3.0 Mostly happy with it and the ease of use. The development team is not worrying about feedback and people in New Zealand and improving certain basic features. Pros It is a central place where I can quote, schedule, invoice, and track jobs. The interface is simple to use. It provides basic one-way integration with Xero Cons No option to set default due dates per customer. Like you have in accounting systems like Xero. The booking function is very limited. It needs to be more granular so that I can assign areas and certain services to certain team members. The development team is very close-minded. Allowing the option to update invoices via API so that accounting systems like Xero can update an invoice once it is marked as paid in Xero. No option to accept payments in NZD, and the AI Reception is not available in NZ. Alternatives considered [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing Jobber Easy of use and more functions.......... Review Source JB Jodie B. Office Manager Client Relations Specialist Construction Used the software for: 1-2 years ### "Reliable, Easy to Use, and Great Support – A Strong Fit for Our Business" February 18, 2026 4.0 We use at The Comfort Specialists for day-to-day operations, quoting, scheduling, and invoicing, and overall we’re very happy with it. It has helped us stay organized, respond faster to customers, and keep our office and field team on the same page. The platform is intuitive, and onboarding was straightforward. Their customer support has also been excellent anytime we’ve had a question or needed clarification. Jobber delivers solid functionality and reliability. That said, I do feel the pricing could be a bit more competitive for what’s included. It’s a good system, but as a growing service company you always weigh cost versus features carefully. Customer Support: This is one of Jobber’s strongest areas. Support has been responsive, knowledgeable, and easy to work with. When you’re running a service business, that kind of backup matters. Ease of Use: Very user-friendly. Our team picked it up quickly, and it doesn’t require a lot of hand-holding to get started. The layout is clean and practical. Invoicing: Invoicing works well and keeps things professional. We appreciate how simple it is to convert quotes to invoices and track payments. Scheduling: Scheduling is clear and efficient. It helps keep our technicians organized and reduces back-and-forth between the office and the field. Banking and Transactions: Payment processing is straightforward, and the system makes it easy for customers to pay electronically. Bugs and Issues: We haven’t experienced any major bugs. Like any software, there are small limitations, but nothing that has disrupted operations. Overall, Jobber has been a dependable platform for our company. It keeps us organized, improves our professionalism with customers, and makes day-to-day operations smoother. With a bit more customization and pricing flexibility, it would be close to perfect. Pros Ease of use Clean scheduling and quoting workflow Strong customer support Professional appearance for customers Simple quote-to-invoice process Cons Pricing could be more competitive Limited customization in quotes (would like more font options, spacing control, bullet formatting) Would love built-in service contract templates for recurring maintenance agreements Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber ease of use, and the fact that returned our call Review Source GS Garrett S. COO Construction Used the software for: 1-2 years ### "Pros: Simple & Easy to Use | Cons: Lacks visibility from reporting" May 1, 2026 4.0 I would say it has been positive. While it does have its pain points, I would say overall it has been a good experience. Fixing the data/reporting needs and the ability to have different options on quoting would put it as great. Pros Simplicity for new technicians to learn the system quickly, and be effective faster. They can often learn most of what they need to know in two days or less. Cons The lack of reporting is disappointing. It could be so much better. The data is obviously there, but there is no easy way to get to the many reports I would like to know. The ability to customize reports or data pulls would be very useful. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Reason for choosing Jobber Speed of set-up, and ability to have all technicians trained as quickly as possible. Review Source David H. Owner Facilities Services Used the software for: Less than 6 months ### "Efficient, Professional, and Easy to Use – Jobber Delivers" August 5, 2025 5.0 My overall experience with has been very positive. It’s a powerful tool that has brought structure and efficiency to my HVAC/R Filtration business. From scheduling and dispatching to invoicing and client communication, everything is streamlined in one easy-to-use platform. It saves me time, helps me stay organized, and presents my business professionally. While I would like more control over deleting unused entries like spam calls or dead leads, Jobber has still been a valuable asset in helping me grow and manage my operations more effectively. Pros What I liked most about is how seamlessly it keeps my entire business organized. From scheduling jobs to sending professional estimates and invoices, everything is streamlined in one place. The user-friendly interface makes it easy to stay on top of tasks, and the automation features save me hours every week. It’s been a game-changer for managing customers and running my HVAC/R Filtration services efficiently. Cons What I liked least about is the lack of control over deleting certain entries like customer requests, accounts, or phone conversations that don’t turn into actual jobs. Sometimes I get spam calls or dead-end leads that go nowhere, and I’d prefer to be able to completely remove them from the system to keep my records clean and organized. It would be helpful if Jobber allowed full deletion of these unused or unnecessary entries rather than keeping them stored indefinitely. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber I chose over alternatives like Service Titan and House Call Pro because it offered the right balance of features, simplicity, and affordability for my HVAC/R Filtration business. While Service Titan is powerful, it felt overwhelming and overly complex for my specific needs—especially as a growing business that values efficiency without the steep learning curve or high cost. House Call Pro lacked some of the customization and automation I was looking for. Jobber stood out with its clean, intuitive interface and all-in-one functionality. It gave me everything I needed—professional quoting, scheduling, invoicing, customer management, and mobile accessibility—without the unnecessary bulk or excessive price tag. It was clearly designed with small to mid-sized service businesses in mind, and it’s helped me operate more professionally, stay organized, and grow confidently. Switched from [Workiz](https://www.capterra.com/p/147525/Workiz/) I made the switch to after using Workiz and Curious Things AI because I needed a more streamlined, all-in-one solution that could better support the day-to-day operations of my HVAC/R Filtration business. While Workiz offered some solid dispatching tools and Curious Things AI helped with call handling, neither platform fully met my needs when it came to job scheduling, client management, and professional quoting and invoicing — all in one place. Jobber offered the organization, automation, and user-friendly experience I was looking for. The mobile app makes fieldwork simple, and having everything—from estimates to payments—integrated into a single system has saved me time and frustration. It’s helped me present a more professional image to clients while giving me better control over my workflow. While no software is perfect, Jobber has been a significant upgrade and a smarter fit for the long-term growth of my business. Review Source GC Garrett C. Owner Construction Used the software for: 2+ years ### "Hard to find anything better, always improving." April 24, 2026 4.0 Very good. I have no hesitation recommending them to someone. I have built my service business around this CRM and have not regretted it. Lots of room to grow with these powerful tools. Adopting this early meant good systems were in place to scale my business. has made it streamlined and each year it get better. Pros Pretty much a one stop shop. A few minor annoyances, but I looked at a lot of other options and was most compatible for my business needs. I love how they are constantly making it better. Cons While integrated with Zapier, some of the default settings don't work when a zap does the task making for some busy work tasks to clean up. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[GorillaDesk](https://www.capterra.com/p/130290/GorillaDesk/) Reason for choosing Jobber Better functionality and features. A more streamlined pipeline process. Review Source JP Jaimy P. General Manager Marketing and Advertising Used the software for: 2+ years ### "Jobber Sales process" April 22, 2026 5.0 is a great program that makes the sale process run smooth. From sending quotes, getting approval, paying deposits all in one convenient platform. This makes the sales process easy, which is a key part for customers to continue to come back Pros Its very user friendly. All features are in one place. Mobile app is VERY well done The scheduling feature makes planning a breeze, especially for a large team of installers. Cons The invoice integration to QuickBooks can be clunky at times, which leads to less trust in the system. Randomly we will have a deposit not apply to a payment. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber It was more of what we needed, an all in one system Review Source SD Sarah D. Owner Individual & Family Services Used the software for: 1-2 years ### "Robust CRM with great customer support and events" April 21, 2026 5.0 Pros I appreciate the fact that has a lot of different features. Quoting and invoicing, marketing and reminders, scheduling and more. I also appreciate that the company is trying to do the most for their customers, as proven through their community, events they run, and grants. Cons The reporting feature could be better, but it's not so bad that I would take away a star from their review! Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) is far more robust. I switched for a number of reasons but like the email marketing and reviews feature the most. Review Source AG Andy G. Owner Consumer Services Used the software for: 2+ years ### "Jobber is Great and Keeps Improving!" April 30, 2026 4.0 Great experience overall, helps us run our business very efficiently. Creating requests quotes, jobs, invoices is a breeze. Pros GUI is great and very easy to use. Scheduling and invoicing is very easy and allows clients to book jobs electronically as well as pay invoices and approve quotes electronically. Customer support is live and great. Rarely have to deal with bugs and always updating for the better Cons Reporting could be more robust but they do keep improving it. Other than that is an overall strong offering and cheaper than a lot of competitors. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Needed better software, I inherited the old software and it was not user friendly Review Source RA Richwell A. Operations Manager Utilities Used the software for: 6-12 months ### "A Strong Operational Platform for Growing Service Businesses" March 15, 2026 5.0 Overall, our experience with has been very good. It has helped us organize and manage key parts of our business, from customer requests and quotes to scheduling, jobs, and invoicing. It gives our team better visibility and helps keep operations moving efficiently. There are a few minor limitations, but overall it has been a reliable platform that supports both our daily workflow and our growth. Pros What I liked most about is how it gives us one central system to run the day-to-day operations of our plumbing and HVAC business. We use it to manage requests, quotes, jobs, scheduling, invoices, and customer records, so it helps keep the entire workflow organized from first contact through completion. It has been especially helpful for keeping our field and office teams aligned. The scheduling, job tracking, and quote-to-job flow make it easier to stay on top of work in progress, and the customer-facing side feels professional and easy to use. Overall, it has helped us create more structure, improve visibility across the business, and support the systems-led approach we are building. Cons What I liked least about is that there are a few small usability issues that come up from time to time. Occasionally, not all buttons or interface elements load properly on the first try, so I have to refresh the page. It is not a major issue, but it can be inconvenient during a busy workday. Another limitation for us is the lack of flexibility around phone numbers for notifications. It would be much better if businesses could port in and use their own phone number for customer notifications, since that would create a more consistent and branded customer experience. Switched from [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) We needed a platform that was more practical for our day-to-day workflow, easier to manage, and better aligned with the level of flexibility we wanted as we built more structured systems around quoting, scheduling, jobs, invoicing, and customer management. Review Source CW Charles W. Owner Construction Used the software for: 6-12 months ### "Great Software for Owner/Operator HVAC Businesses" February 24, 2026 5.0 Overall, my experience with has been a positive one. It is a great blend of price and features for a business like mine. An open API or more integrations would improve it even more. Pros The price is what originally drew me to . When making the decision on which CRM to use for my startup HVAC business, other software such as ServiceTitan has more features than I need and a price point that my business won't support. Jobber was cost-effective, easy to use, and could be used with Quickbooks accounting, and therefore was a pretty easy choice. Cons I have the most issues with the app version of . Specifically, when taking notes, capturing images, or filling out forms, I have lost a lot of time when they won't upload or sync successfully. It was such a problem, that I have abandoned filling in the forms I have created. I also wish it integrated with a phone system like Ring Central. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Price was the deciding factor when considering the other CRMs Review Source JN Jim N. owner Environmental Services Used the software for: 1-2 years ### "Year 1 success!" December 1, 2025 4.0 Very happy with . We have been with them for just over a year and look forward to see how we can improve our business even further in year 2 alongside jobber. One suggestion would be to take one of those initial training sessions and utilize it at the end of the first year. The more familiarity we had with Jobber as the year progressed the more engaged we had become with asking how to better use the functions within the platform. Pros Their customer support is incredible. We find at times we get stuck with trying to do something within and both live chat and phone support is amazing! Even from day 1 with the training sessions they offer really help set the path in utilizing the platform. Cons We are a lawn care application business and have found it to be a little cumbersome when setting up reoccurring jobs (5 applications) spaced out over the year and not in a evenly spaced time frame. Switched from [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) With the former company I worked at they use Real Green and their platform wasnt that user friendly. The only thing I liked with it was routing and measuring the properties. However everything cost additional money and more importantly there were a few times the whole platform shut down and everyone who used it was left in the dark until problem resolved. Review Source Response from Jobber Software December 30, 2025 Hi Jim, Thank you for the thoughtful review. We are really glad our support team has been there for you, from the day one training sessions to live chat and phone support when you get stuck. We also appreciate the feedback about setting up recurring application jobs that are spaced unevenly throughout the year. That is helpful context, and we will share it with our team. If you would like, our support team can also suggest a setup that makes those five applications easier to manage. Thanks again for choosing Jobber, and for sharing your idea of offering a training session again at the one year mark. We love hearing that Jobber has become more valuable as you have gotten familiar with it, and we are excited to support you as you grow in year two. AK Anna K. Office Manager Architecture & Planning Used the software for: 2+ years ### "Great choice for a landscaping business" November 21, 2025 4.0 Overall, seems to be a great tool for managing a landscaping business, however, snow removal side can be significantly improved (as described above). Pros The ability to schedule jobs and invoicing at the same time. It is easy to use during the rapid change of plans like cancellations. Cons We practically don't use for snow removal which seems like we are overpaying during that season. It would be great if scheduling snow removal jobs has an option to choose the order without assigning the timeframe. It will be also good to mark the boundaries of each property and see the crews progress. Alternatives considered [LMN](https://www.capterra.com/p/142064/LMN/) Reason for choosing Jobber Mostly due to the price. We wanted to check what had to offer. Review Source Response from Jobber Software November 28, 2025 Hi Anna, Thank you for the review. I am glad scheduling and invoicing together has been working well for you, especially when plans change quickly. I also really appreciate the specific feedback on snow removal. I hear that it feels like you are overpaying in that season if you are not using Jobber as much, and that you would like more flexible snow scheduling without forced timeframes, plus the ability to mark property boundaries and track crew progress visually. That is clear, practical input, and I will share it with our product team so they understand what would make Jobber stronger for winter operations. Thanks again for taking the time to lay this out. AS Andrew S. General Manager Consumer Services Used the software for: 2+ years ### "Reliable, Easy to Use, and Core to Our Daily Operations" November 21, 2025 5.0 Our overall experience with has been very positive. It has become the operational core of Brilliant Brothers Services and has allowed us to manage a high volume of work without sacrificing organization or client communication. The platform is stable, easy for staff to learn, and reliable day to day. Scheduling, quoting, and invoicing all work exactly as expected, and the system has helped streamline our workflow as the company has grown. There are areas where deeper customization would be helpful, but none of them outweigh the consistency, ease of use, and overall reliability that Jobber provides. Pros has become a central part of our daily operations. Scheduling, quoting, invoicing and communication are all handled in one place, and the system is intuitive enough that new staff can learn it quickly. The quoting and optional-line-item structure is excellent for upsells and flexible service packages. Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned. Customer support has consistently been responsive and helpful when needed. Cons No platform is perfect, and is no exception. The biggest limitations for us are customization boundaries inside the quote templates and certain workflow areas that don’t go as deep as larger field-service CRMs. For a high-volume exterior cleaning company, we would benefit from more robust production tracking tools and more flexible job type structures. That said, none of these points stop us from using the system effectively. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Cost was far less with many similar features, even if not as robust Review Source Response from Jobber Software November 28, 2025 Hi Andrew, Thank you for such a thoughtful and detailed review. I am really glad Jobber has become the operational core for Brilliant Brothers Services and is helping you manage a high volume of work while keeping your team aligned and clients informed. Hearing that quoting, scheduling, routing, and real-time updates are working exactly as you need is great to see, and I appreciate the kind words about our Support team. I also want to thank you for calling out the areas where you want more depth. The feedback on quote template customization, production tracking, and more flexible job type structures is clear and very helpful, especially coming from a high-volume exterior cleaning business. I will make sure this gets shared with our product team so they understand the specific ways these limits show up in real workflows. Thanks again for choosing Jobber, and for trusting us as you grow. BG Bre G. Administrator Construction Used the software for: 1-2 years ### "We hope jobber keeps listening to customers" November 21, 2025 4.0 Jobbers improved alot and their service and research has been good. They are so close to 5 stars for that reason. Pros The interface is very friendly and easy to use most of the time. Customers seem to like how easy it is on their end. Customer support on has been always easy to access and they do alot of surveys and updates, which has been a major reason why we stick with them. We also like the online booking feature and it helps our estimator by making the route more efficient. Rarely are bugs happening. Cancelling and Rescheduling a job seems easy. Cons There are a few limitations as a large tree company, but it seems as tho is always making improvements. We don't like that we have to pay for more users than we already do. it's just not worth it. It's hard to access job forms for billing purposes. Alot of clicking around. The schedule is messy. We wish we could put in the equipment, not just the people. and that you could toggle it so that people cant be double booked. I also wish i could more easily split up a quote into multiple jobs or a job into multiple invoices. Alternatives considered [ArboStar](https://www.capterra.com/p/198069/ArboStar/)[SingleOps](https://www.capterra.com/p/176935/SingleOps/) Reason for choosing Jobber online booking and customer service and because we are only now getting buy in from the guys Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) we still use qbo but just also for crm Review Source Response from Jobber Software November 28, 2025 Hi Bre, Thank you for the detailed review. I am really glad Jobber has been friendly to use for your team and customers, and that online booking, routing, and Support have been strong enough to keep you with us. It is also great to hear bugs are rare and that cancelling or rescheduling feels straightforward. I hear you on the limitations you called out for a larger tree company. Needing to pay for extra users, job forms being hard to access for billing, a messy schedule, wanting to track equipment alongside people, preventing double booking, and making it easier to split quotes into multiple jobs or jobs into multiple invoices are all clear points. I will make sure this feedback is shared with our product team. Those are the kinds of workflow details that help us improve in the right areas. Thanks again for sticking with us and for saying we are close to five stars. We appreciate the trust, and we will keep working to earn that last bit. RR Ryan R. Founder Consumer Services Used the software for: 1-2 years ### "A must for Independent Home Service Providers" November 24, 2025 5.0 Before , we were using 16 different apps/software services to run our day to day operations of our business. After implementing Jobber 13 months ago, we have dropped that number to 7 with Jobber being he main workhorse among them all. Customer support is unmatched, training and transition process was MUCH less painful and time consuming that we thought it would be. Over all, our field staff, administrative staff, and even our client all have good things to say about the Jobber system. Never in my life did I ever think so many clients would praise a SOFTWARE, but it happens at least a couple times a month. Pros \- Fair Pricing - Ease of use at all levels for users from Admin, to tech, to client - Online support community - VERY responsive user support - Very little bugs or issues that create downtime (updates are often in the middle of the night on the weekends) Cons \- Video uploading not supported in client text feature - Reports can get a bit clunky and take time determining how to run them to give you the data you want Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Pricing, client hub, marketing suite, phone app, peer recomendations Review Source Response from Jobber Software November 28, 2025 Hi Ryan, Thank you for the thoughtful review. I am really glad Jobber has helped you simplify your tool stack and become the main place your team and clients rely on. Hearing that your field staff, admin team, and clients are all having a good experience, and that Support and training made the transition easier, means a lot. I also appreciate the constructive notes. I hear you on wanting video uploads in client texts, and on reports feeling clunky or time consuming to dial in. That feedback is clear and useful, and I will make sure it is shared with our team. If there is a specific report you are trying to build or a data view you wish was easier to pull, feel free to send details to Support and we can help you get the most out of what is available today while we keep improving. Thanks again for taking the time to share your experience. CM Cindy M. Landscape Design Construction Used the software for: 1-2 years ### "Great for Service-Based Businesses" December 1, 2025 4.0 We like it and will continue to use it as it's the best option we have found for our service based business. Pros It is great for scheduling and letting customers know what needs to be done. The automation is great as it saves time. It gives customers and users a one stop shop experience. We like the campaign feature as well. Cons It is hard to get ahold of support sometimes. The price is pretty expensive. If we have a service like Christmas lights (they pay in full at installation) but we have to come back and take down the lights, it feels like we have to re-open the job to schedule the take downs. CC processing fees have gone up. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) Didn't provide everything that we needed in one place - mainly job costing. Review Source Response from Jobber Software December 30, 2025 Hi Cindy, Thank you for the detailed review. We are glad Jobber has been a strong fit for your business, especially for scheduling, automation, customer communication, and campaigns, and that it gives your team and customers a one-stop shop experience. We also appreciate the honest feedback. We are sorry it has been hard to reach support at times. We know that is frustrating when you need help quickly. Your notes on pricing, credit card processing fees, and workflows for services like Christmas light takedowns are also really valuable. We will share this with our team. If you would like, our support team can also suggest a workflow that makes scheduling return visits easier without feeling like you have to reopen the job. Thanks again for sticking with Jobber and for sharing what would make it even better. LA Lily A. Owner Construction Used the software for: 1-2 years ### "Great Addition To Our Business " November 30, 2025 5.0 It has been excellent and I see myself and my company using for many years to come and using all the features it has to offer. Pros How easy is to navigate, send invoices, receive payments and have everything in one place and very organized. Cons The price could be a bit lower. At least for someone that is starting out. The trial is good but it could be longer. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber The ease of use and features and how quickly it was to set it up. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) has more features useful for our business and easier to use. Review Source Response from Jobber Software December 30, 2025 Hi Lily, Thank you for the detailed review. We are glad to hear you find Jobber easy to navigate and that having invoicing, payments, and organization all in one place has been valuable for your business. We also appreciate the honest feedback around pricing and the trial length, especially for those just getting started. That perspective is important to us and will be shared with our team. It means a lot to hear you see Jobber as a long-term partner for your company, and we are grateful you chose us for the ease of setup and features that support your work. JS Jessica S. Owner Facilities Services Used the software for: 1-2 years ### "Invaluable" November 9, 2025 4.0 Love it, I absolutely could not do as much as I do without it. I would not have grown as quickly as I did or look as professional without . Pros Schedule and payments, I am able to set up a job, typically from my phone because I’m always on the go, I can bill out immediately as we finish, my customers love that. Cons Inability to use features without upgrading, I wish I could add more employees and messages customers as a standard package Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber Familiarity and all the features I needed within the one app, plus the integration to quick books Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I was familiar with and liked it’s system Review Source Response from Jobber Software November 13, 2025 Hi Jessica, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has helped streamline your workflow — allowing you to schedule, invoice, and collect payments on the go — and that your customers appreciate how smooth the process is. It’s great to know Jobber has supported your growth and helped you present your business professionally. We really appreciate your feedback about access to additional users and messaging features. That’s valuable insight, and we’ve shared it with our product team as we continue refining plan options to better meet the needs of growing businesses. Thank you again for your loyalty and for being part of the Jobber community! LM Laura M. Office administrador Retail Used the software for: 2+ years ### "All in one place! " November 30, 2025 5.0 Great way to send quotes and invoices. Client communication is really good and provide all information needed. Pros Great comunication, schedule, easy go mavigate around. Really explicid with a lot of option to provide thebest informatioma about products Cons Reports are not always complete, sometimes it takes a lot of time for people to receive information. Alternatives considered [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) Reason for choosing Jobber Because the company is still growing and for now this system works Review Source Response from Jobber Software December 30, 2025 Hi Laura, Thank you for your review. We are glad to hear Jobber has been helping with communication, scheduling, and making it easy to navigate, as well as giving you lots of options to share clear product information. It is great to know that quotes and invoices have been simpler to send, and that client communication has been strong. We also appreciate the feedback about reports not always feeling complete and delays in people receiving information. That is important for us to understand, and we would like to learn more so we can help. If you contact our support team, we can look at your setup and see what might be causing delays, and share your reporting feedback with our team. Thanks again for choosing Jobber as your business grows. BH Brett H. Owner Construction Used the software for: 2+ years ### "Great CRM - highly recommend" November 30, 2025 5.0 Overall, we are very happy with and will continue to use them. It’s very easy for our employees to use. It is great because it’s bilingual. Pros The customer service team is always available and extremely helpful. They have been able to solve any issues. I’ve had quickly and help create a smoother operating company. Cons We do not like the routing system. It does not provide the quickest route that are scheduled for a day. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber The new client demo they provided before I signed up was extremely helpful Review Source Response from Jobber Software December 30, 2025 Hi Brett, Thank you for the detailed review. We are glad our support team has been able to help quickly and that Jobber has contributed to smoother operations for your company. It is also great to hear your team finds it easy to use and that the bilingual experience has been a benefit. We appreciate the feedback on routing as well. We understand how important efficient routes are to a busy day, and we will share your notes with our product team. Thanks again for choosing Jobber, and we are happy the demo helped you feel confident before getting started. KC Karla C. Owner Operator Consumer Services Used the software for: 1-2 years ### "Jobber is a Game Changer! " February 17, 2026 5.0 I would rate a 10/10 and strongly recommend it to anyone with a service based company. At first, it felt like a big jump to take on the extra cost, but when it allowed me to streamline all of the functionality needed to make my business run, I was able to grow my business by taking on more clients and hiring additional staff because Jobber made everything so easy to manage! If I ever have any issues, their customer support is incredible. Pros has helped me take my business to the next level. I used to do all of the functionality that Jobber offers manually, which was incredibly time consuming and left a lot of room for errors. Jobber has helped me grow my client base, ramp up communication efforts with clients and keep my scheduling on track. Cons I wish the app showed you the payout amounts going in to your account. This is currently only viewable on the website version. Review Source Response from Jobber Software March 18, 2026 Hi Karla, Thank you so much for sharing your experience, this is amazing to hear. We’re thrilled that Jobber has helped you streamline your operations, grow your client base, and scale your business. Making it easier to manage everything in one place while reducing errors is exactly what we aim for, so it’s great to see that impact. We also appreciate your feedback on payouts in the mobile app. That’s a really helpful suggestion, and we can see how having that visibility on the go would make a difference. Thanks again for your support and recommendation, we’re excited to keep being part of your growth. RG Rosalba G. Operations Manager Hospitality Used the software for: 1-2 years ### "I Love Jobber " December 1, 2025 5.0 has truly been a life-changing experience for my business. I went from thinking I needed to keep everything in my head, on paper, or in a Google Calendar, to understanding how a real, organized business should be run. My mindset, confidence, and vision as a business owner have grown so much since using Jobber. I’ve learned how to professionally quote clients, send invoices, schedule jobs, and manage a growing team. Every time I call Jobber with a question—about anything—they take the time to help me and even ask for feedback. That level of support has made a huge difference in my journey. It honestly feels like they believe in me as a business owner. If I had to mention any cons, it would be that I wish there was a more structured, in-depth guide that I could revisit to fully master every part of the system. I would also love to see a separate option within the platform to manage subcontractors, not just hourly employees. Overall, Jobber has helped me grow out of survival mode and into a true business-owner mindset. I’m extremely thankful for the support and the systems it has given me to build something real and lasting. Pros has been a life-changing experience for my business. I went from trying to keep everything in my head, on paper, or in a Google Calendar to finally understanding how a real business should be run. My mindset, organization, and confidence have grown so much since using Jobber. They’ve supported me every step of the way, and I’m truly thankful that Jobber believes in me and my vision. Jobber has taught me how to quote clients correctly, create professional invoices, and manage a team with confidence. Every time I call with a question, they are ready to help and actually care about my experience by asking for feedback. Cons The only thing I find myself wishing for is an easy, all-in-one guide to really master every part of . Another great addition would be a way to manage subcontractors separately from hourly employees inside the system. Review Source Response from Jobber Software January 13, 2026 Hi Rosalba, Thank you so much for sharing this. It truly means a lot to hear how Jobber has supported your growth, confidence, and mindset as a business owner. We are honored to be part of your journey and to help you move from managing everything on your own to running a more organized, professional business. We also really appreciate your thoughtful feedback about wanting a more structured, in depth guide and better ways to manage subcontractors. Those insights are incredibly valuable, and we will be sure to pass them along to our team. Thank you again for trusting Jobber, and for allowing us to support you as you continue building something meaningful. JT Jordin T. Owner Wholesale Used the software for: 2+ years ### "Great Route Program " June 11, 2025 5.0 Updates are easy to manage and customer service is always on stand by with helpful points or resolving your issue Pros Easy to use and live chat is always available. The features are great advantage to your business. Never an issues when they have updates Cons There isn't really cons that I have about this route program. There is always someone to help on live chat or on the phone Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.