# Jobber Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jobber the right HVAC solution for you? Explore 1427 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127994/Jobber/reviews --- Jobber 4.6 (1427) [View alternatives](https://www.capterra.com/p/127994/Jobber/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Jobber Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews ZK Zachary K OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Jobber has streamlined our business in a lot of different ways in has made the process of meeting a client quoting a client and converting those into work orders for our team and invoices.“ November 21, 2025 MD Mary D Office AdminEvents Services, 2 - 10 employeesUsed the software for: 1-2 years. “There are some flaws with uploading documents to emails and some features that don't always work 100% of the time slowing my daily tasks down. When I want to pull reports on tags that I have created for my clients, it's hard to quickly do that and not have to spend a large amount of time then editing the information.“ November 21, 2025 LD Lorin D OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “It helps manage scheduling, quotes, invoices, and client communication all in one place. As our company has grown and we’ve added employees and recurring routes, having a system like Jobber has made a big difference in keeping everything organized.“ March 9, 2026 David V Lead DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. “ January 5, 2026 AS Andrew S General ManagerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “Calendar visibility is strong, routing is straightforward, and the ability to adjust jobs, reschedule, and update clients in real time keeps the whole team aligned.“ November 21, 2025 BS Brendan S CEOConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “The current timing features make it difficult for me to determine how long we are spending on jobs when completing multiple jobs at the same time.“ November 18, 2025 BB Brett B OwnerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “For a service-based company in the trades, having one platform to manage scheduling, quoting, invoicing, and client communication is a big advantage.“ February 17, 2026 BL Billy L OwnerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “The way the map function’s, is very confusing… and make scheduling a real challenge!It just shows my stops, and on the map, it looks like we play connect the dots… the map does not show the exact route, street by street. When adding my stops jobbers GPS software does not show me direct roots through bridges, one ways, or alternate routes… ideally what I wanna do is add all of my stops for the day click “optimize”“ October 1, 2025 ## Showing most helpful reviews Showing 1-25 of 1427 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael K. Financial Controller and Operations Manager Facilities Services Used the software for: Less than 6 months ### "Jobber has been a lifesaver. " June 9, 2025 5.0 "A-" would be my grade of the product and support. Continued improvements are fantastic and the recent roll out of additional customer profiles per client is massively helpful. Pros Jobber gives me a massive amount of time back by generating invoices from the jobs my technicians are doing. Cons Time tracking is faulty and does not add time together properly. It often gives around 90min extra time per week to my team. Which if not caught, would average between four or five thousand dollars a year. As such I have had to quit using it and go back to the Workforce app. Review Source Response from Jobber Software August 7, 2025 Hi Michael, Thanks for the thoughtful review! We're glad to hear Jobber is saving you time with automated invoicing and that recent improvements—like additional customer profiles—have been helpful. We appreciate your honest feedback about time tracking and understand how critical accuracy is. That’s not the experience we want for you, and we’ve shared this with our product team. If you’re open to revisiting this or sharing more details, our Support team would love to help troubleshoot further. You can reach us at 1-888-721-1115 (option 1) or support@getjobber.com. Thanks again for your trust and continued feedback! David H. Owner Facilities Services Used the software for: Less than 6 months ### "Efficient, Professional, and Easy to Use – Jobber Delivers" August 5, 2025 5.0 My overall experience with Jobber has been very positive. It’s a powerful tool that has brought structure and efficiency to my HVAC/R Filtration business. From scheduling and dispatching to invoicing and client communication, everything is streamlined in one easy-to-use platform. It saves me time, helps me stay organized, and presents my business professionally. While I would like more control over deleting unused entries like spam calls or dead leads, Jobber has still been a valuable asset in helping me grow and manage my operations more effectively. Pros What I liked most about Jobber is how seamlessly it keeps my entire business organized. From scheduling jobs to sending professional estimates and invoices, everything is streamlined in one place. The user-friendly interface makes it easy to stay on top of tasks, and the automation features save me hours every week. It’s been a game-changer for managing customers and running my HVAC/R Filtration services efficiently. Cons What I liked least about Jobber is the lack of control over deleting certain entries like customer requests, accounts, or phone conversations that don’t turn into actual jobs. Sometimes I get spam calls or dead-end leads that go nowhere, and I’d prefer to be able to completely remove them from the system to keep my records clean and organized. It would be helpful if Jobber allowed full deletion of these unused or unnecessary entries rather than keeping them stored indefinitely. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber I chose Jobber over alternatives like Service Titan and House Call Pro because it offered the right balance of features, simplicity, and affordability for my HVAC/R Filtration business. While Service Titan is powerful, it felt overwhelming and overly complex for my specific needs—especially as a growing business that values efficiency without the steep learning curve or high cost. House Call Pro lacked some of the customization and automation I was looking for. Jobber stood out with its clean, intuitive interface and all-in-one functionality. It gave me everything I needed—professional quoting, scheduling, invoicing, customer management, and mobile accessibility—without the unnecessary bulk or excessive price tag. It was clearly designed with small to mid-sized service businesses in mind, and it’s helped me operate more professionally, stay organized, and grow confidently. Switched from [Workiz](https://www.capterra.com/p/147525/Workiz/) I made the switch to Jobber after using Workiz and Curious Things AI because I needed a more streamlined, all-in-one solution that could better support the day-to-day operations of my HVAC/R Filtration business. While Workiz offered some solid dispatching tools and Curious Things AI helped with call handling, neither platform fully met my needs when it came to job scheduling, client management, and professional quoting and invoicing — all in one place. Jobber offered the organization, automation, and user-friendly experience I was looking for. The mobile app makes fieldwork simple, and having everything—from estimates to payments—integrated into a single system has saved me time and frustration. It’s helped me present a more professional image to clients while giving me better control over my workflow. While no software is perfect, Jobber has been a significant upgrade and a smarter fit for the long-term growth of my business. Review Source TP Tyler P. president Construction Used the software for: 2+ years ### "Jobber is a great tool for any business to use" February 17, 2026 5.0 absolutely love Jobber. Would recommend to anyone who wants to run a successful operation. Very easy to use Pros Easy to use, elevated business in seamless running in back ground. very easy to use and implement. Employees love as well Cons some of the changes in quotes not a big fan but will learn and move on, sometimes changes come out of nowhere Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reason for choosing Jobber local company and was told from other contractors using it Review Source Response from Jobber Software March 18, 2026 Thank you so much for sharing your experience. We’re glad to hear that Jobber has helped your business run more smoothly and that both you and your team are enjoying using it. We also appreciate your feedback on changes to quoting. We know updates can sometimes feel unexpected, and we’re always working to improve how we communicate and roll out changes so they’re as helpful and seamless as possible. It means a lot that you’d recommend Jobber to others, and we’re proud to support local businesses like yours. Thanks again for your support. IW Ian W. Director Consumer Services Used the software for: 2+ years ### "Great for 1 or 2 people. Doesn't scale well for a growing business. " September 24, 2025 2.0 Great for a few years. If you plan to grow your company, expect this software to hold you back. Great if you're 1-5 people but anything more I'd look elsewhere. Pros Jobber’s scheduling was pretty good and one of the stronger features of the platform. The calendar view made it easy to assign jobs, track appointments, and quickly adjust when things changed. If scheduling is your main need, Jobber can be a helpful solution, though the rest of the platform may frustrate you. Cons This company has gone downhill for sometime. I've been using them for about 8 years. Pricing was good, and they were adding features that made sense. Now, to run a small business with 10 users it's about $10,000 a year. For a scheduling app it's excessive. They used COVID as an excuse to raise prices and have continued to raise their prices. Lot's of other great alternatives to use. Review Source Response from Jobber Software October 3, 2025 Hi Ian, Thank you for sharing your feedback and for being a longtime Jobber user. We are glad to hear that you have found value in Jobber’s scheduling tools over the years and appreciate you taking the time to share your experience. We understand your concerns about pricing and how that impacts growing businesses. Your feedback is important, and we will share your comments with our team as we continue to evaluate how we can best support businesses of all sizes. Please reach out to our Support team at 1-888-721-1115 option 1 or support@getjobber.com. We would love to work with you to ensure you are getting the best value for your subscription. AD Anil D. Owner Construction Used the software for: 1-2 years ### "Jobber growing" February 17, 2026 5.0 Good. A few quirks but overall pretty satisfied with how it went. Customer service is quie good. Suggest more chatbot use Pros Ease of use by far is the top feature. Id say its easy to teach new hires how to use it. Clock in and out is good also. Cons Its not intuitive enough Wish more hvac specific features were on there. Why cant we schedule quote as an appointment? Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Cheaper and more integrated for smaller firms. Review Source Response from Jobber Software March 18, 2026 Hi Anil, Thank you for sharing your feedback, we really appreciate it. It’s great to hear that ease of use and onboarding new hires has been a strong point, along with time tracking and support from our team. That kind of day to day usability is something we put a lot of focus on. We also appreciate your suggestions around HVAC specific features and scheduling quotes as appointments. That’s valuable insight, and exactly the kind of feedback that helps shape future improvements. Thanks again for choosing Jobber and for taking the time to share your experience. LF Louis F. PResident Construction Used the software for: 6-12 months ### "If your not using JOBBER switch NOW! " February 26, 2026 5.0 I love the experience with Jobber, so far I have had nothing but good things to say and the usage is simple and love it. Pros Jobber is definetely great value for the money. Their customer support is very good. Ususally responds within minutes. The portal and scheduling dsashboard is very easy to use. Invoicing is simple and there are no bugs or issues that we have encountered in our usage at all. The banking and transaction side is very easy to set up and we love the PAYOUT option to get paid immediately. Love the software, recommend to all service and home service companies. Cons So far I only am expecting improvements on Maintenance Plan flow and set up. Just needs a bit of tweeks to get it down right. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/)[Fieldd](https://www.capterra.com/p/203654/Fieldd/)[Breeze](https://www.capterra.com/p/268280/Breeze/) Reason for choosing Jobber Jobber was the best at ease of use from the office to the field. Switched from [Workiz](https://www.capterra.com/p/147525/Workiz/) Workiz was just not cutting it very difficult to navigate on the dashboard and even more so on the field. Very hard for the techs to use. They didn't like it. Review Source AR Austin R. Service Technician Consumer Services Used the software for: 1-2 years ### "Austin’s review " February 17, 2026 5.0 My overall experience with jobber is good, like I said I think the pros outweigh the cons, that’s why we continue to use it. Pros The simplicity of using the app. It’s very user friendly from scheduling jobs to completing them. Makes it easy for us contractors. Cons I don’t like how invoices are automatically generated for jobs. I think the quotes section can look confusing. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Price and simplicity of using the app and scheduling. Review Source Response from Jobber Software March 18, 2026 Hi Austin, Thank you for taking the time to share your feedback, we really appreciate it. We’re glad to hear that Jobber’s simplicity and ease of use are making a difference for your team, especially when it comes to scheduling and completing jobs. That’s exactly what we aim for. We also appreciate your input on invoices and the quotes experience. That’s helpful feedback, and we can see how having more clarity and control there would improve things. Thanks again for sticking with Jobber and for sharing your experience with us. JC Jason C. CEO Construction Used the software for: 1-2 years ### "CBK Ind. loves Jobber" February 19, 2026 5.0 Jobber is a 10 out of 10! We pay for every available option jobber has. Truly love this software and recommend to all trades. Pros Jobber has helped scale our business the last two years by 50%. It gives us time and organization back to advance the business. Cons I wish jobber had more options for financing inside the system. We really need more available companies in the system. Switched from [Adaptive](https://www.capterra.com/p/10013899/Adaptive/) We needed more and jobber gave us the tools to scale our business Review Source LL Laura L. Marketing Manager Utilities Used the software for: 1-2 years ### "We like automation, just want more." February 27, 2026 4.0 Pros ease of some automations, email campaigns, templates, and auto collecting reviews, app is useful, and scheduling appointments is easy Cons Not being able to do time blocks that allow a reminder text/email, not being able to have time blocks at all, quickbook integration messes up frequently, more quote templates, more backend personalization Switched from [ComputerEase](https://www.capterra.com/p/8686/ComputerEase/) needed a better performing platform that I could get more benefits from. Review Source MB Michael B. Operations Leader Hospitality Used the software for: 1-2 years ### "Great All-in-One" February 26, 2026 5.0 Jobber is great overall! I reviewed a few competitors and nothing can touch Jobber for the value. I'd love to do all my work in it and not need anything else to use. Can't wait to see what additional features are added soon. Pros I love that Jobber is an all in one solution. The customer support is great. Its ease of use is great. The scheduling is great, it's easy to use, invoicing is easy. Great value for your money. Cons I love the product overall. They are great about adding new features. A few more reminder options would be beneficial for my business. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Best features for my business. The most all-in-one solution and integration to QBO. Review Source JN Jim N. owner Environmental Services Used the software for: 1-2 years ### "Year 1 success!" December 1, 2025 4.0 Very happy with Jobber. We have been with them for just over a year and look forward to see how we can improve our business even further in year 2 alongside jobber. One suggestion would be to take one of those initial training sessions and utilize it at the end of the first year. The more familiarity we had with Jobber as the year progressed the more engaged we had become with asking how to better use the functions within the platform. Pros Their customer support is incredible. We find at times we get stuck with trying to do something within jobber and both live chat and phone support is amazing! Even from day 1 with the training sessions they offer really help set the path in utilizing the platform. Cons We are a lawn care application business and have found it to be a little cumbersome when setting up reoccurring jobs (5 applications) spaced out over the year and not in a evenly spaced time frame. Switched from [RealGreen](https://www.capterra.com/p/78106/Service-Assistant/) With the former company I worked at they use Real Green and their platform wasnt that user friendly. The only thing I liked with it was routing and measuring the properties. However everything cost additional money and more importantly there were a few times the whole platform shut down and everyone who used it was left in the dark until problem resolved. Review Source Response from Jobber Software December 30, 2025 Hi Jim, Thank you for the thoughtful review. We are really glad our support team has been there for you, from the day one training sessions to live chat and phone support when you get stuck. We also appreciate the feedback about setting up recurring application jobs that are spaced unevenly throughout the year. That is helpful context, and we will share it with our team. If you would like, our support team can also suggest a setup that makes those five applications easier to manage. Thanks again for choosing Jobber, and for sharing your idea of offering a training session again at the one year mark. We love hearing that Jobber has become more valuable as you have gotten familiar with it, and we are excited to support you as you grow in year two. JN Joan N. Owner Construction Used the software for: 2+ years ### "THE BEST DAMN TOOL TO GET YOUR LIFE BACK" November 21, 2025 5.0 I personally referred over 24 people to Job and I will do that every day. Easy and makes life helpful. Pros I truly love that job. It has given me so much of my time back and I don’t have to worry. I love the scheduling feature more than anything Cons The price is a little expensive, but it is worth every penny when you value your time. I have been here for the long run and new features. Every year are amazing so it’s just the price. Alternatives considered [Yardbook](https://www.capterra.com/p/207272/Yardbook/) Reason for choosing Jobber Job Bere was the best fit out of all of them being honest with you Review Source Response from Jobber Software November 28, 2025 Hi Joan, Thank you for such a thoughtful review. I am really happy to hear Jobber has given you time back and that scheduling has been a standout for you. I also appreciate your honesty about pricing, and it means a lot that you feel the value is there when it comes to saving time. And wow, referring over 24 people is incredible. Thank you for trusting us and for sharing Jobber with others. We are grateful to have you with us for the long run, and we will keep working to make each year even better. MH Mark H. Owner Consumer Services Used the software for: 1-2 years ### "Amazing system with intelligent enhancements. " November 21, 2025 5.0 An incredibly positive experience over the last year that we’ve used Jobber. And we feel like we’re constantly getting better and more enhancements and benefits without having to upgrade constantly. Pros Customer support is well done and instantaneous. We love that job or listens to its customers and it’s constantly improving with valuable and relevant improvements to the system. We also enjoy the seamless integration from beginning to end of the entire booking process with our clients. As well, being able to use the AI receptionist, marketing suite, and other enhancements has allowed us to grow exponentially. Cons Nothing that we like least. It’s been wonderful overall. The system and abilities help us be successful. Alternatives considered [Arborgold](https://www.capterra.com/p/12741/Arborgold/) Reason for choosing Jobber Price and what looked to be ease of use, integration across all processes, and ability to integrate with QB on the back end. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Although we use QB for our books, we use Jobber for everything else. QB does not have 1/4 of the abilities that Job er does. Review Source Response from Jobber Software November 28, 2025 Hi Mark, Thank you for the review. I am so glad to hear you have had such a positive experience over the past year and that our Support team, improvements, and end to end workflow have been a strong fit for your business. It is great to hear the AI Receptionist and Marketing Suite have helped you grow, and that you are seeing continued value without feeling pushed to upgrade. Thank you as well for choosing Jobber over Arborgold and for highlighting how the QuickBooks integration supports your back office while Jobber runs the day-to-day. We really appreciate your trust and your partnership. RM Richard M. Operations Manager Construction Used the software for: 2+ years ### "It's Gotta Be Jobber! The only CRM for your service based business. " December 1, 2025 5.0 Since we started using Jobber at Arbtech Ltd, our efficiency and profitability have skyrocketed. The process of creating detailed quotes and invoices is now a breeze, saving us countless hours of work. I've tried various software solutions in the past, but none compare to the seamless experience Jobber offers when it comes to tracking job costing and maintaining clear communication with clients. The recent introduction of AI has truly revolutionized the way we operate; taking notes and generating new jobs has become remarkably effortless. I can confidently say that the main dashboard keeps me informed and organized minute by minute, allowing me to stay ahead of our company's needs. I wholeheartedly recommend Jobber to any business looking to enhance their operations—it has made an incredible difference for us! Pros I really appreciate the user-friendly interface and seamless mobile integration. It’s fantastic that everything accessible on your PC can also be done through the mobile app. The care taken with responsive design is simply stunning and makes the experience even more enjoyable! Cons I really wish there was a feature that allows for employee tagging in notes, complete with notifications. Just imagine this: when I receive a phone call and I take a moment to leave an internal message on a quote, job, or invoice, it would be absolutely fantastic if the employee I tagged could receive a notification about that note. This would really help streamline our communication and ensure everyone stays in the loop! Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QBO still maintains our books, but as a CRM it doesn't compare. Review Source Response from Jobber Software January 13, 2026 Hi Richard, Thank you so much for the detailed and thoughtful review. We are thrilled to hear how Jobber has helped increase efficiency and profitability at Arbtech Ltd, and that the mobile experience, job costing, and AI features have made such a meaningful difference in your day to day work. We also really appreciate the suggestion around employee tagging and notifications in internal notes. That is a great idea and valuable feedback, and we will be sure to pass it along to our team. Thanks again for the strong recommendation and for sharing how Jobber supports your operations. sH samantha H. administrative assistant Environmental Services Used the software for: 6-12 months ### "simple, supportive, always improving" December 1, 2025 5.0 My overall experience with Jobber has been very positive. Every time I call customer service whether the issue is big or small they are always helpful and efficient. While there are still some areas that could be improved, I really appreciate how simple and user-friendly the platform is, and I like that it’s continually being updated and enhanced. Pros I really like Jobber’s new feature that shows the status of a payment and lets me see exactly when it will be deposited into our bank account. I also appreciate how easy it is to adjust a client’s payment method. This gives clients the opportunity to set up a payment plan with us, and it helps us clearly track how much they’ve already paid and how much they still owe. Cons I’m frustrated that Jobber allows double booking without alerting me, and that there’s no simple way to mark individual blackout dates or times for my workers. Adjusting weekly work schedules isn’t enough, I need to be able to enter specific unavailable times (such as appointments, time off, or partial-day blocks) for each team member and have those blackout periods automatically appear and prevent conflicts on the Jobber scheduling calendar. Switched from [Joist](https://www.capterra.com/p/230138/Joist/) We were expanding our company and we needed a software that had more options Review Source Response from Jobber Software January 13, 2026 Hi Samantha, Thank you for the thoughtful review. We are glad to hear the new payment status feature and flexible payment methods have been helpful for both your team and your clients. We also appreciate you sharing your frustrations around scheduling, double bookings, and managing blackout times for team members. That is really valuable feedback, and we will be sure to pass it along to our team. It is great to hear your overall experience has been positive and that our support team has been there for you. Thanks again for taking the time to share such detailed input. JS Jessica S. Owner Facilities Services Used the software for: 1-2 years ### "Invaluable" November 9, 2025 4.0 Love it, I absolutely could not do as much as I do without it. I would not have grown as quickly as I did or look as professional without jobber. Pros Schedule and payments, I am able to set up a job, typically from my phone because I’m always on the go, I can bill out immediately as we finish, my customers love that. Cons Inability to use features without upgrading, I wish I could add more employees and messages customers as a standard package Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Jobber Familiarity and all the features I needed within the one app, plus the integration to quick books Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I was familiar with jobber and liked it’s system Review Source Response from Jobber Software November 13, 2025 Hi Jessica, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has helped streamline your workflow — allowing you to schedule, invoice, and collect payments on the go — and that your customers appreciate how smooth the process is. It’s great to know Jobber has supported your growth and helped you present your business professionally. We really appreciate your feedback about access to additional users and messaging features. That’s valuable insight, and we’ve shared it with our product team as we continue refining plan options to better meet the needs of growing businesses. Thank you again for your loyalty and for being part of the Jobber community! BA Bob A. Managing Partner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Jobber has really jump started our Company!" October 7, 2025 5.0 I compared 5 different platforms before picking Jobber. It was a great decision to implement Jobber. Our workflow is full circle now. Training the field was simple. Sales have increased two-fold already in the first 3 months. Pros Easy to use features. The mobile app for crew is just what we needed. Building the catalog was easy and fun. We can now see the details and margins on jobs. Adding better descriptions and pictures to the quote has increased sales. Monthly reporting with Quickbooks integration will be a breeze now. Cons The learning curve, beyond the basics, is still a struggle but we are getting better every day. Having a coach for the first 3 months has helped us tremendously. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Jobber Overall features. Several of my personal contractors showed me how they use it (Arborist, Housecleaner). Review Source Response from Jobber Software November 13, 2025 Hi Bob, Thank you so much for sharing your experience! We’re thrilled to hear how Jobber has helped streamline your workflow, improve visibility into job margins, and even boost your sales — that’s incredible progress in just a few months! It’s also great to hear the mobile app and onboarding support made the transition smoother for your team. We really appreciate your feedback about the learning curve beyond the basics. That’s helpful insight, and we’ll continue to explore ways to make the platform even easier to master as your business grows. Thank you for choosing Jobber and for trusting us to support your success — we’re so glad to have you as part of the Jobber community! LG Luis G. Owner Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Get organized and impress your clients" October 15, 2025 5.0 Great tool, I love it and my onboarding team is wonderful. I also feel like I haven't ran into any bugs or issues that would affect operations. I've also been much more efficient at monitoring and tracking my workers. Pros This helped me get my field service crew and camera roll organized, was easy to use, and really boosted my revenue. I'm happy to pay for this tool every month because it works reliably and the customer support team is patient, knowledgeable, and effective. My customers love when we let them know we are on the way to the appointment and they always complement how thorough and professional my estimates and invoices are. Cons I wish it allowed videos and AI features like company cam has. I find that photos are helpful, but being able to manage video and other media in an easier way would really solve the other field service management issue of memorializing, archiving, or simple CYA for doing walk throughs before work begins or during estimates. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reason for choosing Jobber Responsiveness of the sales team was the differentiator for me. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) wasn't using a lot of their apps/features and they required too much customization. I didn't even know FSM software was what I needed until I bought this tool. Review Source Response from Jobber Software November 13, 2025 Hi Luis, Thank you so much for sharing your detailed experience! We’re thrilled to hear how Jobber has helped organize your team, improve communication, and make your operations more professional and efficient. It’s wonderful to know our Support and Onboarding teams have been so helpful and that your customers appreciate the professionalism of your estimates and invoices. We also really appreciate your thoughtful feedback about adding video and AI functionality. That’s a great suggestion, and we’ve shared it with our product team as we continue exploring new ways to make Jobber even more powerful for field service businesses. Thank you again for your trust, enthusiasm, and kind words — we’re so glad to have you as part of the Jobber community! HG Hunter G. Owner Facilities Services Used the software for: 6-12 months ### "Autopilot for your business" November 21, 2025 5.0 It’s been fantastic for us, from onboarding to scaling! Highly recommend to any home service business who is hesitant to move away from paper - this is jet fuel! Pros Keeps our business streamlined without having to think to hard about it. Really hard to let things fall through the cracks since we started using Jobber. Also really love the fact that reviews are tied into the system, it’s increased our reviews significantly! Cons Process flexibility could be improved but this is also its super power. Things flow the same way each job. Expense management and time management need overhauls, we stopped using these features. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reason for choosing Jobber Ease of implementation and cost, other options are good but not as simple. Review Source Response from Jobber Software December 30, 2025 Hi Hunter, Thank you for such a thoughtful review. We are glad Jobber has helped keep your business streamlined and made it easier to stay on top of the details. It is great to hear the built-in reviews feature is driving more feedback for you as well. We also appreciate the candid notes around flexibility, expense management, and time tracking. That kind of feedback is incredibly helpful, and we will share it with our product team. Thanks again for choosing Jobber for the ease of implementation and value, and for recommending it to other home service businesses making the move away from paper. DM Douglas M. Owner Utilities Used the software for: 1-2 years ### "D. Mack Lawn Care Services, LLC" November 21, 2025 4.0 I like Jobber, once I got this app, I had to learn how to use it. I love how they have tutorials and customer service is excellent. Pros What I like most about Jobber is the easy payout. I haven’t experienced the Jobber totally because I’m still use the basic CRM. I will be upgrading but don’t know when. Cons I’ve noticed that most of my clients that I have on reoccurring schedule are not on my schedule when I know I put them on schedule. I’ve been having this issue with Jobber. I have two CRMs that I use because I can actually see the two schedules of both CRMs to determine who I have for each day. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Needed more of a app that is a lawn care or landscaping friendly. Review Source Response from Jobber Software November 28, 2025 Hi Douglas, Thank you for the review. I am glad the payouts have been smooth for you, and that the tutorials and Support team have helped you get comfortable with the app. I am sorry you are running into trouble with recurring clients not showing on your schedule. I can see why that would be frustrating, especially if it is making you rely on a second CRM just to double-check your day. That is not the experience we want for you. If you are open to it, please reach out to our Support team so we can look at your account with you and figure out why those recurring visits are not appearing. We will get it sorted and make sure your schedule is reliable. TP Tyler P. President Construction Used the software for: 6-12 months ### "Loving jobber" October 1, 2025 5.0 Five out of five I have sent it to a lot of friends. I think two have signed up already and they were loving it just as much as I am. Pros I get to spend a lot more time with my family once I have the job set up my employees can send the bills out and collect payments. It saves me a lot of time. Cons I would have to say my clients complain that they are not able to see the bill when I send it to them. They have to click on a link that takes them somewhere else would be nice if it could be set up so when I send it, they can see the whole bill instead of going to different windows. Switched from [Invoice Simple](https://www.capterra.com/p/165683/Invoice-Simple/) Honestly, I think invoice simple is a great way for young businesses to get start up but once you reach a certain level, you just need more and job or does everything I need and more Review Source Response from Jobber Software October 7, 2025 Hi Tyler, Thank you for sharing your experience. We’re thrilled to hear that Jobber has helped you save time and spend more of it with your family, while also empowering your team to manage billing and payments. We appreciate your feedback about how clients view invoices and will share it with our product team. It’s great to know you’ve recommended Jobber to others and that they’re enjoying it too. JW Jo W. Office Administrator Consumer Services Used the software for: 6-12 months ### "Huge increase in efficiency and their customer service rocks!" December 4, 2025 4.0 Overall, I am happy with Jobber. It is expensive but the scope of what we can do with it is great. We had a large project with many different aspects that we needed to utilize, and I wasn't sure how to do it. I was able to book regular time with our rep who walked me through how to best set up the entire project and was available for questions, problems and issues. The project was a complete success--the whole team commented on how efficient the process was this year. I never could have pulled that off without his input. I also very much appreciate that I can text customers right from Jobber and they can ask me questions as needed. Pros Ease of invoicing; having a request form; free website; ease of sending out email campaigns; designated phone number so customers can text the office and vice versa for great customer service that is timely; on our way texting option from the field Cons 1\. Cost. 2. When current customers fill out our request form, if their name is slightly different, it creates a duplicate client. If the address is slightly off, it creates a duplicate address. 3. There is no way to merge clients or properties. Review Source Response from Jobber Software January 13, 2026 Hi Jo, Thank you for the detailed and thoughtful review. We are glad to hear Jobber has supported so many parts of your business, from invoicing and requests to campaigns, texting, and field communication, and that it helped make a complex project a success. We also appreciate the candid feedback around cost and duplicate clients and properties. That insight is really valuable, and we will be sure to share it with our team. It is great to hear our team was able to support you through setup and planning, and we truly appreciate you taking the time to share your experience. EM Eric M. Pond Management Construction Used the software for: 2+ years ### "Pond Companies need Jobber!" December 1, 2025 5.0 We use Jobber at our pond service/construction company and I could not imagine running successful business without it. It’s literally the brain of our operation and has allowed us to surpass $1M in revenue without any admin staff. It’s absolutely necessary for anyone in the home service industry to have a software like Jobber! Pros Jobber streamlines every single aspect of your business. Marketing, quoting, scheduling, invoicing, client communications, timesheet tracking, etc. is all handled. It makes your company look professional no matter how small you are. Cons Like any software, there’s some minor annoyances with a few features such as not being able to send pics through the 2 way texting feature. But they’re always taking in feedback and updating or fixing issues. Review Source Response from Jobber Software January 13, 2026 Hi Eric, Thank you so much for the thoughtful review. We are thrilled to hear how Jobber supports your entire operation, from marketing through invoicing and communication, and helps your business run professionally at scale. Reaching over $1M in revenue without admin staff is an incredible achievement. We also appreciate you calling out the smaller feature gaps, like photo sharing in two way texting. Feedback like this helps guide our improvements. Thanks again for trusting Jobber to be the backbone of your business. LG Lazaro G. Landscaping lawn care business owner Environmental Services Used the software for: 1-2 years ### "And how I love Jobber and how easy to see use" December 1, 2025 5.0 Oh my overall experience is this great it’s a great app. It’s a great system and I love it. I can’t insist on the of the topic to be able to speak to a live person and how important it is for me. I’m not a computer savvy, but chopper I seem to be able to get done everything I need to get done in a timely manner, quick and easy if I’m saying that I’m telling you it’s quick and easy anybody can use the center system so yep I love Jobber plant using them for a long time. Pros I love Jobber because the ease of you. Also when you call to speak to somebody, you speak with a live person he always get things resolved quickly. It gets back to you with a quick response. I love the invoicing and the scheduling. I love that it’s easy and I can do it on site just on my phone. It’s awesome. I’ve been with Jobber for some time and I am grateful for them because they make my life a little bit easier than what it normally is so thank you Jobber. Cons What is a kind of hard for me to answer that she just to be totally honest I love everything about Javo well except for to receive payment. Sometimes it takes a little bit more than normal time, but I always receive my money. I’m not about the only thing that I can actually say about Jobber. Everything else is always running slow. Review Source Response from Jobber Software January 13, 2026 Hi Lazaro, Thank you so much for the heartfelt review. We are really glad to hear how Jobber has made your day-to-day work easier, especially with invoicing and scheduling right from your phone. It means a lot to know that speaking with a real person on our support team has been important to you and that you have felt well supported. We also appreciate you sharing your experience with payment timing and performance. That feedback is valuable, and we are always working to make things faster and smoother. Thank you again for your loyalty and for trusting Jobber to support your business. KW Kim W. Administrative Assistant Construction Used the software for: 2+ years ### "Keep up the good work! " October 7, 2025 4.0 I have been using Jobber for several years now and have seen it come a long way as far as functionality, especially over the last year. Pros I work for a tree service company in Washington and we use Jobber for scheduling, invoicing, client communications and more. It is a very user friendly system and Jobber has added several features in the last while that make it easier for me to do my job. I also love that Jobber is based out of Edmonton, Alberta - my home province! Cons There isn't really anything I don't like. If I have to choose something I would say that it has been a bit of an adjustment to get used to the changes as they come out, but in the long-run, it has been worth the brief inconvenience. Review Source Response from Jobber Software November 13, 2025 Hi Kim, Thank you so much for sharing your experience! We’re thrilled to hear that Jobber has been such a valuable part of your day-to-day operations — from scheduling and invoicing to client communication — and that the new features have made your work even easier. It’s wonderful to know you’ve been with us for several years and have seen how much Jobber has grown. We really appreciate your patience and understanding as we continue to make improvements, and we’re so glad to have a fellow Albertan in our community! Thank you again for your continued trust and support — we’re grateful to have you as part of the Jobber family. Similar Products Featured ## Related categories [Maid Service](https://www.capterra.com/maid-service-software/)[Handyman](https://www.capterra.com/handyman-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)