# Brown Paper Tickets Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Brown Paper Tickets Software - reviews, pricing plans, popular comparisons to other Ticketing products and more. Source: https://www.capterra.com/p/127715/Brown-Paper-Tickets --- # Brown Paper Tickets Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Brown Paper Tickets ## What is Brown Paper Tickets? Free, socially conscious ticketing and event registration platform with 24/7 live, in-house, multi-lingual customer service. Low service fee for attendees. Free seating charts. No exclusivity contracts. Option to collect donations for fundraisers at the point of sale. Free ticket printing and shipping. Robust features and tools no matter the event size. ## What is Brown Paper Tickets used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/) Overall rating Based on 38 user reviews Reviews sentiment Positive 71% Neutral 8% Negative 21% Starting price $0.99 Per Feature, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Brown Paper Tickets?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.brownpapertickets.com&name=Brown Paper Tickets) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Brown Paper Tickets 3.7 (38) VS. [4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price $0.99 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (38) Ease Of Use 4.8 (5,741) Value For Money 3.8 (30) Value For Money 4.9 (3,525) Customer Service 3.6 (31) Customer Service 4.9 (3,256) ## Brown Paper Tickets alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month [4.8 (271)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month [4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/) Starting price $0.25 Per User, Per Month [View all alternatives](https://www.capterra.com/p/127715/Brown-Paper-Tickets/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 3.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Ticket Reservations 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Barcode/Ticket Scanning 4.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Data Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Searchable repository of information about clients Seating Map 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important For selection of seat at booking or check-in Sales Reports 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Brown Paper Tickets 36 features Manage attendance for classes, shifts, meetings, or events Process of managing, tracking, and communicating with individuals who are registered to attend an event Create, manage, and print wearable badges Scan barcodes to ensure accurate pricing and label tracking Software that specializes in managing events such as conferences, conventions and trade shows Accept and process credit card transactions Searchable repository of information about clients Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Schedule and manage the logistics of activities and other gatherings Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Obtain tickets via Kiosk upon arrival at event Allowing users to order, pay for, obtain, and validate tickets using mobile devices Allow users to buy and sell tickets online, register for events, and collect buyer information Allows event organizers to sell and manage tickets directly on-site Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software The ability to print tickets before arriving Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies Grants the users access to all events for one season For selection of seat at booking or check-in Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Set up connections to third-party platforms to improve business processes The resale of tickets based on demand and availability Create and manage ticket reservations for various events Customize, sell, and distribute tickets Built-in website builder or integration with third-party site Features 3.8 (35) 3.8 Based on 35 reviews ## Pricing Value for money 3.8 (30) Free Version Brown Paper Ticket $0.99 Per Feature,One Time It includes: - Assigned Seating - Barcode Scanning. - Donations - Event Customization - Event Promotions - Free Ticket Printing and Shipping - Full-Control of Stats - Live Sales and Support - Mobile Ticketing - On-Site Tools - Sell Tickets - Social Media Value for money 3.8 (30) 3.8 Based on 30 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) ## Support, customer service and training options Customer Service 3.6 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (31) 3.6 Based on 31 reviews ## User reviews Overall rating 3.7 Based on 38 reviews Filter by rating 5(14) 4(13) 3(3) 2(2) 1(6) Mentioned topic Sorted by most recent AU Anonymous User Owner Entertainment ### "Brown Paper Tickets is Great for Free Events" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 16, 2024 Brown Paper Tickets is simple to use and fast to set up. Pros Great free-to-create platform for all my free event needs! Cons When I do paid events I wish the final payout happened immediately. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Brown Paper Tickets Some of my clients are more familiar with Brown Paper Tickets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Board member Arts and Crafts ### "Our organization is being ripped off." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 4, 2023 Was OK until this summer. We have not been paid the $1000 in revenue for our June 2023 concert. We have contacted BPT and also events.com, which acquired BPT earlier this year. We are VERY unhappy because we are a small organization and can't afford to lose that much money. Pros It was relatively easy to use and not too expensive. Cons Difficult to set up season ticket event. Phone support is non-existent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chris R. Treasurer Performing Arts ### "BPT review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 January 23, 2023 Our initial (and majority) experience with BPT was good. They were responsive to our needs. I’m 2020, that all changed. They took back a payment that was owed us for a show and then took over 2 years to repay. We ceased using them in that time. Pros The software was easy to use and intuitive. The layout was not showy but gave us all we needed. Cons The overall look of the site was nothing to write home about. Reasons for choosing Brown Paper Tickets Fair pricing and adequate features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC Fernando C. Desarrollador de software Computer Software ### "Herramienta de gestión de eventos pobre" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 7, 2022 Organizamos reuniones sobre tecnología y herramientas de productividad relacionadas al rubro, por lo que necesitábamos contar con una herramienta que nos facilitara la gestión de esta actividad con pocas acciones. Conocimos esta herramienta, hicimos pruebas, pero no cumplió con nuestras espectativas y necesidades. Pros Cuenta con filtros que permite realizar búsquedas más ágiles. Su interfaz de usuario está traducida al español. Cons No está muy extendido su uso por mi localidad. Su interfaz no es moderna y no es amigable para el administrador. La interfaz de usuario del visitante no es agradable. No tiene tantas características como otras herramientas similares diponibles en el mercado. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Dan F. Artistic Director Performing Arts ### "Brown Paper Tickets has not paid me for our ticket sales." 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 15, 2022 Brown Paper Tickets, to be honest, was fine. Until the pandemic hit. They had promptly mailed me checks totaling $2640. Then emailed me, (due to the pandemic onslaught of cancellations) that these checks could not be cashed. I still have the checks, and have kicked myself for not cashing them sooner. It was a difficult time for most of us, and I understood. But now, more than 2 1/2 years later, they have not acknowledged any of my emails, other than by form emails. Over the last several years, I have seen them begin to operate again. I am going to see a friend's show next week that is ticketed through BPT. All I can say is, WHAT IS GOING ON? They seem to have decided that in the post-pandemic USA, debts are no longer owed. WA state actually filed a lawsuit against them and a settlement was reached. ALL creditors were supposed to be paid, across the country. But I have not been paid or acknowledged. They apparently think they can get away with this. I'm just a small voice here, but I say: let's NOT let them get away with this. Pros Given the situation, this is not really relevant. However, I'd say, AT THE TIME I was using them (before the payment that never happened), their customer service was very friendly and helpful. Cons Now it seems impossible to get anyone on the phone—so what I liked before has changed dramatically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicole W. Communications Director Non-Profit Organization Management ### "Excellent choice for free online events" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 15, 2022 Overall, Brown Paper Tickets is easy to use but not customize. Pros I appreciate that brown paper tickets doesn’t charge if you are not selling tickets. Cons It was sometimes difficult to find specific event data or make customer reports. Switched from [Ticket Tailor](https://www.capterra.com/p/112510/Ticket-Tailor/) We needed a free ticketing option since we were not charging for our event. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Brown Paper Tickets Brown paper tickets was quicker to set up and free to use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Philip C. General Manager Performing Arts ### "First time user of the product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 27, 2022 Generally, it's a great low-cost alternative, especially for non-profit arts organizations like ourselves. Pros Ramping up for the first time with BPT wasn't terribly difficult. The event creation software was pretty intuitive, and robust. Cons The reporting section and tracking transactions, in particular, weren't as easy as I'd hoped. And not very intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ayano J. Independent Contractor Non-Profit Organization Management ### "Simple platform for event needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 15, 2021 It has been great! Very simple and straight-forward, which is good for my clients who may not be so tech-savvy. Pros I really like the "fair-trade" model that Brown Paper Tickets embodies. Being in community development work, I like to source equitable tools and software for my engagements. Cons The interface of the BPT website could be improved. It has an old-style look to it that may not be appealing to all users. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) We wanted to try something new and go with a more grassroots-based platform Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reasons for choosing Brown Paper Tickets Again, wanted to go with a more grassroots platform Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kelli D. Creative Director Education Management ### "Love BPT, especially in the virtual world" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 10, 2021 I started using BPT after a bad experience with a larger event management/ticketing system. BPT answered my emails, provided great support for us as event managers and for clients. Pros I really appreciate that the BPT app/software allows me to collect information about attendees, easily duplicate events, and provides a unique URL for each event. Cons Found it a little clunky when we had to refund after an event cancellation. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Blake P. Operations Manager Non-Profit Organization Management ### "Perfect for small-budget nonprofits" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 4, 2021 Pros It's safe to say that BPT has stayed true to its mission from the beginning: providing low-cost ticketing and event management that's suitable for student groups and low-budget nonprofit organizations. It's simple, effective, and we've never had a complaint about the UX. Cons It would be interesting to see their branding / user-flow updated to something similar to Eventbrite, but I'm almost hesitant to say that because it's almost nostalgic at this point. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing Brown Paper Tickets It's much cheaper. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127715/Brown-Paper-Tickets/reviews/) Popular comparisons [Eventbrite vs Brown Paper Tickets](https://www.capterra.com/compare/114949-127715/Eventbrite-vs-Brown-Paper-Tickets)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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