--- title: "ProspectBoss Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ProspectBoss Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/127612/SalesDialers-com/" page_type: "product" language: "en" --- # ProspectBoss Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ProspectBoss ## What is ProspectBoss? ProspectBoss.com provides a suite of sales tools. Our products include our popular CRM PowerDialer, SalesDataList, AgentCircleProspecting, and RinglessMessages. With the product we serve any sales professionals including those of a one-man shop to franchises and large corporations and some of the industries that we serve include: Insurance Real Estate Debt Management Construction Heating and Air Recruiters and many more! ## What is ProspectBoss used for? [Inside Sales](https://www.capterra.com/inside-sales-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 51 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $85 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ProspectBoss?[Manage this product listing](https://www.g2.com/products/prospectboss-crm-dialer/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ProspectBoss 4.5 (51) VS. [4.5 (583)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (51) Ease Of Use 4.5 (583) Value For Money 4.4 (49) Value For Money 4.3 (556) Customer Service 4.6 (48) Customer Service 4.4 (551) ## ProspectBoss alternatives [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting price $239.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.8 (330)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (156)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/127612/SalesDialers-com/alternatives/) ## FAQs about ProspectBoss Overview ### Which roles and teams benefit most from ProspectBoss? ProspectBoss is most used by brokers, agents, and real estate professionals who need to manage leads, track client conversations, and move prospects through sales pipelines. Owners, presidents, and CEOs benefit from visibility into team performance, while sales and account executives use it to organize outreach and follow-up. Answer based on 51 reviews Overview ### What company size and industries is ProspectBoss built for? ProspectBoss serves sales professionals at small businesses, which account for 94% of reviewers, especially in Insurance at 38% and Real Estate at 30%. It also fits Mortgage Brokers, Debt Management, Construction, Heating and Air, Recruiters, and Financial Services at 12%, with use centered on inside sales. Answer based on 51 reviews Features and Usability ### What are the key features of ProspectBoss? ProspectBoss includes core calling tools like auto-dialer, manual dialer, call recording, and call logging, with CRM features for contact management, lead management, and callback scheduling. Differentiator features include multi-line dialing, campaign management, SMS and email templates, plus reporting dashboards for tracking call results and agent activity. Answer based on 16 reviews Pricing ### How much does it cost and what fees or limitations are included? ProspectBoss starts at $85/month flat for the 1-Line CRM/Dialer, with 3-Line at 115 and 4-Line at 135. Optional add-ons cost 10/month each for email marketing and call recording. Reviewers often call it a good value, though some wanted a 2-line option and more CRM fields. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does ProspectBoss offer? ProspectBoss provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps as needed. Answer based on 1 reviews Getting Started and Support ### What customer support options does ProspectBoss offer, and how do users rate the experience? ProspectBoss offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and easy to work with, especially for technical issues. Reviews also tie the support experience to the product’s ease of use, with only occasional mention of call-audio problems. Answer based on 14 reviews Features and Usability ### How well does ProspectBoss handle outbound dialing? ProspectBoss handles outbound dialing well for teams that want faster calling and less manual work. Sales and insurance users often like the multi-line auto dialer, number swapping, and simple setup, though some report dropped calls, slow sessions, and occasional downtime when internet quality or system stability becomes an issue. Answer based on 16 reviews Features and Usability ### How good is ProspectBoss for managing calls and follow-ups? ProspectBoss supports core call management with recordings, notes, texts, emails, and campaign tracking, but the experience can feel inconsistent. Small sales teams and cold-calling users often value compliance tools and follow-up options, while others run into audio issues, limited customization, conference call gaps, and occasional support delays. Answer based on 16 reviews Features and Usability ### What features does ProspectBoss offer, and are they easy to use? ProspectBoss offers a broad feature set with CRM tools, reporting, lead handling, and calling workflows that many teams learn quickly. Small businesses and sales users often like the user-friendly layout and service customization, but some find the interface confusing at first, want clearer reporting, and need more flexibility for organizing contacts. Answer based on 15 reviews ## Features AI summary Based on 891 Auto Dialer reviews Capterra data shows that buyers of Inside Sales software rank the following features as their top priorities: - **Lead Management** (**42%** of reviewers rated this feature as critical) - **Contact Management** (**34%**) - **Lead Capture** (**43%**) ProspectBoss supports all three of the features reviewers rate most important: **Lead Management**, **Contact Management**, and **Lead Capture**. Together, these capabilities help businesses track and organize prospects, maintain accurate customer records, and collect new leads efficiently, allowing teams to respond faster and manage sales activity more effectively. Lead Management 4.4 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management 4.4 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 4.7 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Call Recording 4.8 (16) 25.00% of 16 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes CRM 4.3 (20) 30.00% of 20 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Auto-Dialer 4.7 (19) 47.37% of 19 reviewers that rated this feature as important or highly important System that automatically dials calls ProspectBoss 45 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.4 (49) [View pricing plan details](https://www.capterra.com/p/127612/SalesDialers-com/pricing/) 1-Line CRM /Dialer $85.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Content Library - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Ringless Voicemail Drops - Sales - Text and Video Messaging - Video Calling 3-Line CRM/Dialer $115.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc 4-Line CRM/Dialer $135.00 Flat Rate,Per Month It includes: - 1-Year Follow-up Campaigns - Call Recordings for Archiving - Call Transfers - Companion Iphone App to Manage Campaigns & Appointments - Content Library - Customize the Dial Order to Suit Your Campaign Preferences - Dial 200 Leads Per Hour - Dynamic Scripts - Facebook Lead Integration - Hot List - Integrated Daily Planner - Intuitive Dialing - Pre-Recorded Message Drop - Ringless Voicemail Drops - Sales - SMS and Drip Campaigns - Synchs With Gmail or Outlook Calendars to Set Appointments - Text and Video Messaging - Training and Staff Improvement - Video Calling - Webrtc Value for money 4.4 (49) 4.4 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (48) 4.6 Based on 48 reviews ## User reviews Overall rating 4.5 Based on 51 reviews Filter by rating 5(36) 4(9) 3(2) 2(2) 1(2) Mentioned topic Sorted by most recent KW KATHY W. appt setter Insurance ### "unhappy customer" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 4, 2024 If you call them up for support, the first thing the do is try to blame it on your internet service. But we have 6 people in different locations having the same problem Pros nothing but the price, and it isn't even worth half of cost Cons the dialer s so slow now, it takes 5 min to turn a page and 5 min to start a campaign. The worst dialer I have ever used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Themistokli G. Agent Real Estate ### "REALLY unintuative" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 13, 2023 Awful system to work with. Don't pay for it. Pros Has a multi line dialer that swaps numbers automatically Cons System is EXTREMELY unintuitive. Doesn't allow you to make changes and customize anything. When you're making a call, you can get a call back and NOT BE ABLE TO HEAR THE PERSON YOU'RE SPEAKING TO BECAUSE YOU GET A VERY LOUD RINGING NOISE DIRECTLY INTO YOUR MIC. It feels like they have tried to overcomplicate it to an extreme degree while at the same time they allow you to make 0 customization to how you want the system to work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Felecia F. Broker Insurance ### "ProspectBoss " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros 3- Ring Dailer, lead disposition, ringless voice mails. Text and email marketing Cons It took me some time to get comfortable, to how easy the system is to use. Reasons for choosing ProspectBoss product was referred to me by one of my associates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Connor L. Life Insurance Agent Financial Services ### "Connor Lucas/Free Month" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 10, 2023 Pros Very Easy to use, and It helps out with hand dialing alot Cons Gets lagged out sometimes and sometimes cuts out when people speak but rarely Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WC Will C. Founder Marketing and Advertising ### "Prospect Boss Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2023 Pros ProspectBoss makes it very easy to do cold calling campaigns. Just upload your CSV list and you are able to start calling. You can also get call recording setup very easily and listen back to it for training or to get better at your calls. Cons I don't have anything bad to say about the software to be honest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robert F. CEO Financial Services ### "If you need a dialer, PB is most likely for you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 May 9, 2023 We have so much lead data, that it would take years for all of our reps to manually dial them. PB allows us to quadruple our efforts! Pros We like the ease of use of this dialer, it's very 'turn-key'. We also like that it quadruples the amount of leads we can call through in a day. Naturally this is a numbers game, so the more contacts you can go through, the more contacts you'll run into. This fits the bill. Cons PB Dialer can be buggy at times. Sometimes it won't let me import a file and won't give me a reason why the import failed; and ultimately results in me having to call-in, forward the file, and have them upload it. And when PB imports it, they have no trouble and claim it worked as is. Some guidance on how to fix a failed data import would be nice. Reasons for choosing ProspectBoss Price and number of lines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Rodney F. Ceo Consumer Services ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 Very happy Pros Always updated user friendly, not hard to get around Cons Easy to work with and navigate and understand Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Andrew M. Agent/broker Insurance ### "Prospectboss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2023 so far so great Pros The ease of being able to pick up new business Cons I have not ran into anything I do not like about prospectboss Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Damien C. Insurance Agent Insurance ### "Great Product at a Great Price Point" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2023 Pros ProspectBoss is exactly what the name says it is, a PROSPECTBOSS! This software is easy to use and has increased my productivity TREMENDOUSLY! Cons It took a while to get comfortable with all of the features as I am still learning about all of its features. However, it isn't overly robust to the point where you get frustrated from all of the available features. Switched from [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CT Christopher T. Independent Agent Insurance ### "ProspectBoss is Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2022 It has been very good thus far. Pros The multi-line dialer is a gamechanger for our agency. Cons The brandedboss system shouid address my only complaints. Reasons for choosing ProspectBoss Affordability Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/127612/SalesDialers-com/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Seamless vs ProspectBoss](https://www.capterra.com/compare/127612-207295/SalesDialers-com-vs-Seamless-AI)