# Everest Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Everest Software - reviews, pricing plans, popular comparisons to other Complaint Management products and more. Source: https://www.capterra.com/p/127551/Everest --- # Everest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Everest ## What is Everest? Everest complaint management is a proven leader with over 20 years on the market. Customize the configuration of Everest to your process and objectives. Track complaints, product defects, returns, repairs and more. Issue corrective actions internally and to suppliers. With Everest Hosted implementation is efficient and effective. In addition Everest Support is always there to assist you. Improve customer service and quality while meeting and exceeding industry standards for compliance. ## What is Everest used for? [Complaint Management](https://www.capterra.com/complaint-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[IT Ticketing Systems](https://www.capterra.com/it-ticketing-systems-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Everest alternatives Highest Rated [4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.5 (3,408)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month [4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $29.00 Per User, Per Month [4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. Everest 35 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities System alerts about the need to escalate an issue or request Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Shortcuts for inputting frequently used messages Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Track and report regulatory data to either internal management or external stakeholders Investigate and take action at root cause or error in processes to prevent recurring issues Track customer complaints from initiation through resolution Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Pre-made examples and templates for emails Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Manage and track all disruptions and incidents Guidelines set by the International Organization for Standardization Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Systematic evaluation of various aspects of a project or service to prevent defects or issues Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Plan daily routes to optimize employee scheduling and provide directions Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Track, manage, or resolve user requests and IT incidents/issues Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Basic $150.00 ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DA Danielle A. Customer Service Specialist ### "Very easy to use, allows for multiple levels of entry and reporting, great customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 23, 2016 I use this everyday to log my customer complaints and assign action owners to resolve. I like that we can have a number of users and can assign different levels of access. I like being able to email out and include attachments. Having the ability to run multiple Excel reports is a great feature. We have several Managers that can go in a pull out their specific data. Any cons or issues that we have had were resolved by the Everest group in a very timely manner. We are very happy with the program and the customer support provided. Thanks! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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