# Page 8 | Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Docebo the right Learning Management System solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/127213/Docebo/reviews

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Docebo

4.4 (235)

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Last updated April 15th, 2026

# Page 8 - Reviews of Docebo

## Showing most helpful reviews

Showing 176-200 of 235 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Armando I.  
Founder & CEO  
  
Used the software for:

### "Great design and good usability"

August 18, 2014

5.0

Docebo is the best SaaS for creating your personal E-Learning Platform. It's characterized by an excellent graphic design. Thanks to the "Gamification" App, you'll create a real MOOC (Massive Open Online Course) in order to improve student's education experience. Docebo makes your E-Learning project absolutely scalable thanks to their many Apps. By choosing the Docebo Enterprise Cloud Solution you'll be able to build a MOOC/E-Learning platform with high performances at industrial level. Highly recommended.

Pros

APPS, White Labeling, Custom Service, Design.

Cons

Nothing.

Review Source

JA

Jea A.  
Corporate Trainer  
Information Technology and Services  
Used the software for: 6-12 months

### "Docebo creates an extraordinary customer experience supporting you in achieving all of your goals!"

September 29, 2017

5.0

We are able to leverage learning to improve employee performance and customer success.

Pros

I love being able to leverage the system to create a learning organization. We are able to deliver information quickly and using multiple modalities.

Cons

Learning how to configure and maximize the utilization of a LMS is complex and takes time. This is by far the greatest challenge with any LMS, yet the supportive and innovative team at Docebo walks alongside you helping you ensure you're able to maximize your investment.

Review Source

AZ

Ali Z.  
VP Global Business Development  
  
Used the software for:

### "An innovative and flexible learning platform that grows with our organization."

March 23, 2014

5.0

Pros: \* Very good pricing model considering the high quality and features of this LMS, and we only have to pay for active users and can still preserve the data and progress for inactive or former users. \*Super fast setup, our LMS was up and running in less than 5 minutes. \*It is very easy to customize the UI to compliment our company's logo and colors. \*User friendly, easy drag & drop features. \*Supports the new TinCan API. \*Useful Add-ons/Apps and integrations with Cisco WebEx, GoToMeeting, Wordpress, and many more. \* Excellent user and course management options. We can train our employee's, make demos and tutorials for our clients, and sell courses to external users, all under the same LMS umbrella. \*Attractive and Responsive design for mobile and tablets. Cons: \*No built-in Authoring. Not really a Con for us since we actually prefer creating high quality courses using Adobe Captivate and then uploading them to our Docebo LMS, but it would be a nice option to have. The build-in Slides Converter is a good alternative and adding an audio/narration option to it will be a great feature. Overall: Docebo is a very good and stable LMS, it is a good combination of attractiveness and simplicity. It is feature rich and gives you the best bang for your buck. I highly recommend it!

Review Source

Luciano G.  
Account Executive  
E-Learning  
Used the software for: I used a free trial

### "Awesome Platforma por e-Learning Projects"

July 20, 2015

5.0

My company deploys Docebo for our customers in Brazil. It is a robust solution that offer lots of interesting features and is still ease of use. Administrative processes only take a few clicks and the main concepts are very intuitive. It is the perfect solution for organizations that are looking for simple platforms that can really solve problems, instead of creating new ones due to its complexity. We researched several SaaS platforms worldwide and we have choosen Docebo.

Pros

Easy of use, great graphic design, simplicity for admin users, modularity (APP´s), content flexibility and quick integration with other systems. Great technical support!

Cons

A few features could be available on the standard version (small & medium business) too.

Review Source

JO

Jenn O.  
Talent Specialist  
Computer Software  
Used the software for: 6-12 months

### "Disappointing Search Capabilities"

May 4, 2018

3.0

Pros

Ability to have different permission levels. You can use the tool for internal or external customers. It allows Webinar, Classroom and E-Learning options.

Cons

Search results are questionable at best. It is a 50/50 shot that you will get the result you want. When setting up a Webinar the login credentials for Docebo have to match the webinar tool account. Doesn't allow Admins to set up Webinars for others in the company w/o logging in as a different user.

Review Source

HS

Hugo S.  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Excellent LMS system that meets my needs and even more"

July 26, 2017

5.0

The system enables me to bring my clients a complete learning product that includes a registration system and reports from the courseware we develop for them.

Pros

Easy to use Lots of options Excellent user registration system A Very good system reports (General and customized)

Cons

Some reports do not support Hebrew. There is a need to improve Power Point presentation and accessibility issues It would be nice if there was an application to create training resource demo files automatically

Review Source

VR

Verified Reviewer  
Project Team Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Piattaforma di formazione scalabile e personalizzabile"

January 30, 2023

4.0

Pros

Utilizzo una versione di Docebo personalizzata dalla mia azienda su cui vengono inseriti corsi live/offline per qualsiasi tipo di argomento

Cons

In alcuni casi poco user friendly, poco chiara la navigazione tra le varie sezioni

Review Source

Luis H.  
Communications Associate  
  
Used the software for: 6-12 months

### "A good tool to create courses for your company."

March 9, 2018

4.0

Pros

What I like the most about it is that it lets you know your progress with the course you are taking.

Cons

Sometimes when you complete part of a course it will send you back to the beginning and it makes it seem that you haven't completed it, quite like a loop.

Review Source

RR

Roxana R.  
Training Coordinator  
Computer Software  
Used the software for: Less than 6 months

### "Variety of features"

August 21, 2017

2.0

Pros

The product has many features than can include a variety of trainings types/learning programs. Bugs can be easily encountered, but the tool has good potential.

Cons

We've been working with Docebo for the past 5-6 months. In this time frame we implemented and also launched various courses. It's incredibly hard to get things going on a smooth track and allow improvement of your training concept if you choose the wrong provider. The customer support experience is the worst we've encountered so far. They take ages in replying and the only way to receive a somehow decent (in terms of time) reply is by escalating to designated customer success manager and detailing (all over again) all the issues raised on their support platform. Strongly recommend to consider other options first.

Review Source

EB

Evan B.  
Training and Implementation Specialist  
Entertainment  
Used the software for: Less than 6 months

### "Great LMS solution and a fantastic partner!"

February 1, 2017

5.0

We moved to Docebo last year and have been very impressed with the transitions from concept to implementation. Docebo always had a expert contact for each stage that would touch base and guide us through to implementation. Now with a live system the support of concerns or feature requests has always been met with collaborative and supportive focus.

Pros

Very user friendly system from admin to learner. Great reporting that provides many custom options Accept feature requests and regular weekly updates to the system Mobile Friendly Gamification ability

Cons

Not really things i like least but more about things i would like to see in the system from future updates.

Review Source

Marco F.  
Administration, Finance and Control Plant Manager  
Pharmaceuticals  
Used the software for: I used a free trial

### "Among the best, but not for small organizations"

June 11, 2020

4.0

Our goal was to set up a learning platform to provide early training to factory workforce (new employees), through multimedia courses on key manufacturing topics. Courses will be enriched through videos / virtual 3D visits / gaming. Other goal is to save repetitive task to trainers.

Pros

\- Widely considered among the best e-learning platforms for business purposes. - Excellent customer support - Feature-rich - Vast community - Full SCORM support

Cons

\- Price model is not so flexible and does not fit with small and medium businesses - No price tiers under 300 user / months, could be expensive at early stages

Reason for choosing Docebo

Reputation of Docebo is widely recognized.

Review Source

Ken M.  
Manager, Educational Programs  
Music  
Used the software for: 6-12 months

### "Implementing a new training environment is tough!"

July 24, 2018

4.0

Pros

Docebo came with some robust training sessions that helped deliver a thorough overview of the software and its capabilities. After implementation, the solution seems to work really well and appear very simple to use for the end user. The statistics and ease of managing a large organization in different markets are great!

Cons

The layout. From an end-user perspective, the layout of the homepage is a little cumbersome. We've manipulated and altered a bunch of things, but it still comes across as being difficult when enrolling for different courses.

Review Source

LC

Lazhar C.  
Taining coordinator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "The best LMS system I came across"

May 10, 2017

5.0

Since the first day we adopted docebo as our LMS, we just noticed a lot of improvements such as employees engagement and retention programs, a better training structure and an excellent managment tool for any of our coaching sessions. I have to mention also the excellent and professionnal customer service we get everytime we needed help. Thank you guys!

Review Source

AQ

Areane Q.  
Procurement Engineer  
Retail  
Used the software for: 1-2 years

### "Good Product"

May 10, 2018

5.0

Pros

The features is very easy to use. It is also can be customized and the software working smoothly all through out. Definitely good for me.

Cons

None so far. Just improve more the customer service in terms of some issues on the product. Other than that, there's none

Review Source

sC

samantha C.  
Digital Learning Consultant  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Poor sales service and promised functions that were not available "

December 13, 2016

2.0

I recommended this product to a client based on its features (module based discussion board, journal features, embedded quiz questions) that were told to me. In addition to those not being available, the platform is very clunky and time-consuming. Every time you make a small change the whole page has to refresh. The worst part of the experience was that when we were ready to buy the product (before we knew of these limitations), the sales person totally went MIA for about a week and a half and totally delayed our project without any remorse or accountability. Really poor customer service!

Pros

Coaching feature but it is limited

Cons

Everything listed above but the sales service is at the top of the list.

Review Source

KF

Karen F.  
R.N Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "This is the way you should train your employees!!"

November 16, 2022

5.0

Pros

There flexible and easy-to-use learning solution allows quick employee training that is extremely useful in the Hospitality field!

Cons

The price was my only Con using Docebo. The price just kept increasing

Review Source

FH

Fabiana H.  
  
  
Used the software for:

### "Full and complete LMS"

January 11, 2017

4.0

This is the first time I have ever used an LMS and so far, it's been a great experience! I am just not happy at how difficult to manage it is and that it's not 100% eye friendly. If you're looking for something colorful and easy to use, Docebo can improve a lot in that area (that's my opinion)

Review Source

Response from Docebo

January 11, 2017

Thanks for taking the time to share your thoughts Fabiana, and we're glad that it's been a great experience for you so far. Since you're still using a free trial version of our LMS, if you're struggling to take full advantage of the functionality on your own I'd recommend taking a look at our Knowledge Base: https://www.docebo.com/elearning-knowledge-base-support/getting-started-with-docebo/ (Docebo clients receive additional training). There are also a number of changes you can make to the "Branding Look & Feel" that may make your Docebo platform more visually appealing to you. We hope this helps you get the most out of your free trial experience!

HA

Hussain A.  
Corporate manager HR  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "It took our leaning and development to next level "

August 17, 2018

5.0

Should have some subsidy for the developing countries. And also should partner with Customer in these countries to establish regional offices.

Pros

Mobile app is a good recent addition. User friendly software and team is continuously updating to be at par with the latest trends

Cons

Skill matrix should not be charged separately and the price is way higher. Skill matrix and development programs go hands in hand

Review Source

SW

Sean W.  
Director of Marketing  
Automotive  
Used the software for: 1-2 years

### "Docebo is a simple to use LMS platform for training our large distributor base on their schedule."

December 20, 2017

4.0

Training our distributor base.

Pros

The Docebo platform allows us to create custom training materials. This self service platform lets us implement and update training modules in minutes. This used to take weeks with our prior LMS tool. We've been able to leverage the platform across multiple departments within our organization letting us train both internal and external partners.

Cons

Currently we create the training modules off line and upload them in to Docebo. I wish Docebo had a tool integrated into the platform which allowed us to create dynamic modules.

Review Source

Allee S.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Great Producr"

December 8, 2016

5.0

We signed up for this service but found that it was too pricey for our budget. It's easy to setup and use, though.

Pros

Great features

Cons

Too pricey.

Review Source

NI

Nikki I.  
Learning and Development Lead  
Financial Services  
Used the software for: 6-12 months

### "New Customer"

October 16, 2019

5.0

Pros

The platform is intuitive and easy to use.

Cons

I would like to be able to push content from the sandbox to production after testing.

Review Source

AO

Adebayo O.  
  
  
Used the software for:

### "Top notch eLearning and live training management software"

April 3, 2017

5.0

Our company, a pharmaceutical software company, has leveraged Docebo to provide on-demand and instructor-led training to our community. Docebo provides a feature rich environment that is easy to use by both content creators and learners. We also use Docebo to message our learners through newsletters and robust notification feature that are triggered by events in the system. Our division's tremendous success with Docebo has generated a lot of interest in this service company wide. With the multi-staging environment, we are able to create multiple sites with access to a central repository of course content. To date, we have three Docebo site up and running and hope to add a few more this year. We vetted a lot of LMS providers and Docebo was easily the best choice. Docebo consistently introduces new features, while allowing us the flexibility to keep old configurations. The customer support is very prompt and quick to escalate issues when urgent. Docebo continues to prove that we made the correct decision when selecting a learning management system providers. They are a true partner.

Review Source

OA

Omar A.  
IT Administrator  
  
Used the software for:

### "Great platform"

March 21, 2014

4.0

I've been using Docebo for two years and I see it great platform, ease to use, and pricing plans are reasonable comparing to other products. The pros of Docebo are: Easy to customize, big library of many types of courses in marketplace, and price. Also the platform supports SCORM and Tin Can. The cons I found are: They should make a mobile/tablet app so it will be easier to access to platform. Most of courses in marketplace are in flash so it will be difficult to access to view courses via smart phones and tablets. Offline player of the courses so users can open the courses without using Internet.

Review Source

Response from Docebo

August 4, 2014

Thanks Omar for the great review! I am happy to say that we have solved all of your Cons. With our new release coming out this week you will have both an Android and an iOS APP that you can use. The marketplace courses are being updated as we speak with our great partners and over the course of this year and next they will be transitioned into a dual format. We also have launched an Offline player option and are happy to discuss this with you. Thanks again for working with us for 2 years!

VR

Verified Reviewer  
Solutions Engineering Lead  
Computer Software  
Used the software for: 1-2 years

### "Learning management"

September 13, 2019

4.0

Docebo is simple to use and has good capabilities to run tests etc.

Pros

We use Docebo internally to make training available to employees. It is fairly simple to use and works well.

Cons

The UI doesn't feel particularly modern now and it's a little slow to use, but it does the job and works well.

Review Source

MS

Michael S.  
Director of Research  
Hospital & Health Care  
Used the software for: 2+ years

### "Best in the Business, if You Can Afford It"

April 28, 2020

5.0

Pros

Docebo has all the features one could ask for, as far as i can tell and i have compared it with a lot of other options. It is easy to use and very powerful, a great combination.

Cons

only con is the price. i wish they had a lower tier for those with under 20 activeusers.

Reason for choosing Docebo

docebo had the best combination of price and customization. especially a lot of customization options, such as white labeling.

Review Source

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