# Page 7 | Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Docebo the right Learning Management System solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127213/Docebo/reviews --- Docebo 4.4 (235) [View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 7 - Reviews of Docebo ## Showing most helpful reviews Showing 151-175 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GZ Giorgia Z. Program Manager Machinery Used the software for: 1-2 years ### "A usefull tool for learning" August 31, 2020 4.0 We started used Docebo 2 years ago when we open the Accademy in our company and now is a really usefull and fundamental learning tool. Pros Docebo is easy to use so every users can easily learn how to enter the platform, start a training and learn something new. Cons For us it will be also important the performance modul, but at the moment is not well implemented. But there is a continuous improvement roadmap. Review Source EB Evan B. Manager L&D Entertainment Used the software for: 2+ years ### "Partners in L&D" October 16, 2019 5.0 Docebo took an active interest in our L&D strategy and has helped us achieve our goals. Pros I love how easy it is to use the system. I didn't need to learn the system just started using due to natural UX. Cons Would like to see the team develop un enrollment from courses. Review Source BB Budi B. E-Learning Managed Service Operation Staff Automotive Used the software for: 1-2 years ### "Docebo has been used for LMS tools since 2017 " January 12, 2018 4.0 Pricing is moderate for LMS tools which have complete features Pros \- Manage LMS professionaly - Easy to use - have complete features - periodically updates - easy to import/export data to excel - negotiable for the pricing and maintenance extend - have interesting offers for upgrading features Cons \- Because we have different timezone, there are gap for support time - We cannot postpone the updates as we require - Should check software versioning because we have different issue on the same two licenses we have Review Source JH Jeff H. President & Ceo E-Learning Used the software for: 2+ years ### "Outstanding!!!" June 14, 2017 5.0 Pros "We are an elearning company in the retail energy industry using Docebo to train sales agents. We appreciate the certification/re-certification feature because it allows us to help our clients meet compliance requirements with state regulations. Additionally, the multi-tenant facilities allow us to support private courses for some clients while supporting other with generalized courses or a mixture of both. Cons "Customer service continues to improve on a day to day basis and we couldn't be more pleased with the response time" Review Source NF Nicola F. ​it infrastructure security manager Machinery Used the software for: 2+ years ### "Review Docebo Platform" March 1, 2024 5.0 Pros The Docebo Suite offering many features with a lot of integrations. It is a fully cloud solution. Very good options for mobile users like Custom APP, etc. Cons I personally think that Licensing model can be improved. Review Source Katherine F. Gerente de Research & Sales Used the software for: 6-12 months ### "Excellent online education platform" March 9, 2018 5.0 Pros It is an incredible application that allows you to introduce all the training and online learning, it is very simple to use and allows you to connect with other users, as well as view classes and share files Review Source dT daniel T. Instruccional Desing E-Learning Used the software for: I used a free trial ### "The most intuitive learning platform" May 8, 2019 5.0 If you have a user or student audience, DOCEBO is one of the best options because the access to the software is very fast and besides being cross-platform it is multi-device, the mobile version of very intuitive, we can all access the learning platform in any moment without technical inconveniences. Pros One of the greatest strengths of DOCEBO is that it focuses on the user at all times, each learning resource inserts into a player that allows you to review each element sequentially. The user or student always knows where to go to continue their learning, also accepts multiple formats such as videos, scorm, audio, images and embedded objects. Cons The administrative part at the beginning can be a bit complicated for all the information it generates, but after learning how each of the reports and other statistics work, it is all the more useful to manage the platform. The time 13 days for the demo is more than enough to test all the functions of the software. Review Source JS Jeremiah S. Technical Training Information Technology and Services Used the software for: 1-2 years ### "Great product, if you can survive the terrible service" July 12, 2017 4.0 This product provided a learning platform useful for internal and external training. Pros Good product, very easy to learn basic functionality in order to get started quickly. Good list of additional features to improve functionality. We have about 300-400 active users per month and no other LMS comes to close the value offered for the cost. Cons Customer service is terrible. Non-enterprise customers are used as beta testers for new releases and then support takes weeks to respond to those bug reports. Have a critical issue that's affecting employees or customers and need it solved quickly? Forget about it! Review Source Josefina V. Jefe sistemas transacionales Used the software for: 6-12 months ### "Good e-learning tool" March 16, 2018 5.0 Pros I like the tool because it allows you to contact other people online who need to know many things, offers online training as well as classes on any subject Review Source BS Beth S. Small business owner Medical Practice Used the software for: 6-12 months ### "Disappointed with functionality and customer support" December 11, 2017 2.0 If you are a small company, don't go with Docebo. Only large or enterprise level organizations receive priority for Help Desk requests. We've waited 3-4 months for fixes to "technical bugs" or help desk requests. Pros Docebo has many great features and apps to enhance the learning experience. Some features are complicated to set up and onboarding is a must if you new to Learning Management. Cons Even through Docebo offers many great features, we have found many "technical bugs" that Learning and Support are slow to correct, making the functionality poor and the user experience frustrating. Review Source VR Verified Reviewer CEO Education Management Used the software for: Less than 6 months ### "Terrible Experience" April 13, 2021 1.0 Pros Docebo was a terrible experience. They sold us on it telling it had a ton of features that it didn't. Cons Docebo was a terrible experience. They sold us on it telling it had a ton of features that it didn't. Had poor customer service that was nonresponsive. Then canceling after one week of not being able to use it due to major limitations like the video size that is half of the industry standard. After ignoring us for 9 months then they reach out trying to get our business back and when that didn't work they forwarded it to collections and legal. When they breached their own agreement and SLA. So here is the lesson, they lie to you to sell you the product, when they cant deliver they ignore you, tell you work around, and then try to sue you to collect on a product you have never even used. Stay away. Review Source AT Andrea T. IT Manager Cosmetics Used the software for: 2+ years ### "Erbolario" September 12, 2023 4.0 Pros Ease of use, once configured, and continuous feature releases Cons I would have made more statistical functions available and greater possibilities for integrations (API) Review Source VR Verified Reviewer Managing Director Information Technology and Services Used the software for: 1-2 years ### "Awesomeness" July 21, 2015 5.0 The simple UI disguises how powerful this is. It has all the features the old world heavy duty LMSs have at a far more realistic cost. We were set-up in literally minutes and have never looked back. Pros Great UI Good Price Allows us to focus entirely on content rather than having to waste time in a a battle with system administration. Great design - looks very modern. Cons None that we have yet noticed. Review Source VR Verified Reviewer Director of Learning and Development Financial Services Used the software for: Less than 6 months ### "Comprehensive LMS Choice" October 16, 2019 5.0 Docebo has allowed us to work more efficiently and increase learner engagement. Pros This is a true LMS - not a Payroll system that added on an LMS. Docebo allows you to fully customize your LMS experience and offers several integration and automation options. Cons The LMS doesn't play well with calendar appointments in Outlook for learners enrolling in training. Reason for choosing Docebo Docebo was able to meet our needs today and grow with us tomorrow. Review Source SM Santino M. Student Education Management Used the software for: 6-12 months ### "Docebo Review" May 27, 2022 4.0 Pros Docebo was selected as it was recognized as a software that grew consistently as time passed and this proved to be very true. Validation tools are excellent in identifying any errors that might have been overlooked. Very easy to startup and implement into existing framework through data migration. Cons Response time from the technical support team was not the best at time. Customization options are limited based on organizational roles. Review Source AO Aníbal O. Diseñador instruccional Used the software for: 1-2 years ### "A great LMS that combines a modern interface with useful features." June 30, 2018 5.0 Docebo allows me to host my online courses and training programs on a modern and attractive platform. Pros What I like the most about docebo is the visual aspect. The interface is modern and attractive. It is an LMS with features that cover all the needs of an online training program. As an instructional designer I am responsable for managing the platform as an administrator. I have never encountered any significant problems and students work smoothly and frequently praise how easy it is to work with this platform. Cons Not all features are 100% clear when you start. New users can have troubles understanding how the platform works. Review Source LM Luciano M. Director of Marketing Computer Software Used the software for: 2+ years ### "Friendly LMS Platform" August 25, 2016 4.5 Pros There are so many good things, I will try to list the most important: very friendly and easy-to-use, simple to deploy (cloud-based), flexible to upload learning content, outstanding automation functions that make administration much easier, modular features, more than 30 languages and the chance to test it free for 14 days. Cons Current pricing for users packages for more than 350 active users (less competitive); a few parts of the software are not translated yet (not a big issue). Review Source VR Verified Reviewer Brand Manager Chemicals Used the software for: 2+ years ### "Docebo is a very intuitive, easy to use platform." December 20, 2017 5.0 We have been using the platform for 2 years with no issues. The Docebo platform was initially implemented as a marketing tool but has since expanded and is being used company wide by all employees. Pros The Docebo platform is very user friendly. We were able to quickly get our training materials created and loaded into the platform with no issues. The Docebo team was very helpful in supporting our needs and answering any questions we had. Review Source Rebecca M. Content Developer Human Resources Used the software for: I used a free trial ### "Looks good but a little clunky" August 3, 2018 4.0 Evaluating the software and still might get it because it could be better than Absorb. Pros It is clean and seems to have a lot of functionality. Cons It's a little clunky - sometimes 'back' doesn't take you back (and you should not need a back! it should be readily apparent how to get back to where you were, which it isn't always), and there seem to be some glitches. Review Source SW Susan W. Senior eLearning Instructional Designer & Developer Medical Practice Used the software for: Less than 6 months ### "So easy to implement" August 9, 2017 5.0 Coming from an extremely complex and non-intuitive LMS (Oracle) to Docebo has been a breath of fresh air. Everyone is excited about using it and everyone is so happy we have finally moved away from the old one. Pros This is a very intuitive software package. It is easy to use, easy to implement. Has so many features, but it's possible to pick and choose exactly what you want to use and release the others as you see fit. It provides an excellent end user experience for all levels, learners, admins and everyone in between. And best of all is the absolute BEST customer service we have EVER had anywhere! Responsive, helpful, and fast! Implementation of Docebo was basically without frustration! Cons There is currently no bulk way to mark all attendees as having completed an ILT course. Each student must be evaluated individually. This is on their feature request list though. There is a 800mb file size limit for SCORM and video content. Review Source Luimer D. Coordinador de Redes Used the software for: Less than 6 months ### "An excellent experience we are happy " April 30, 2018 5.0 We coud project the company better thanks to the results that this platform gives us Pros Flexible pricing model easy to use constant innovation and we especially liked the free trial, Very comfortable interface for use Cons They should correct some faults in customer service and have a problem checking the task. It has a high cost Review Source Mary B. controller Financial Services Used the software for: 1-2 years ### "Great CMS" February 26, 2019 5.0 Pros Ease of use, customizable, upload several types of files Cons None so far. we are still working as few things out on our end Review Source VR Verified Reviewer Senior Technical Instructional Designer Computer Software Used the software for: Less than 6 months ### "Docebo is good but could use some improvements" January 1, 2019 3.0 Our company chose Docebo as our LMS vendor earlier this year. Pros I like the modern look and feel of Docebo in terms of widgets and white space and flexibility. Cons The functionality related to their webinar courses is severely lacking. This has impacted us negatively as a Docebo customer. Review Source DW Dolores W. Marketing DIrector Security and Investigations Used the software for: 1-2 years ### "Docebo is very user friendly" May 14, 2019 5.0 Pros Docebo is very user friendly, I was a novice but have successfully built out 3 courses Cons Hard to get live support you have to submit a request via email Review Source ZB Zachary B. IT Director Food & Beverages Used the software for: Less than 6 months ### "#1 Moonshine Distiller - Docebo Review" October 30, 2023 5.0 Very Positive, everyone has been very supportive. Pros Ease of implementation and course setup/configuration. The engineers have been professional and very knowledgeable when supporting the products. Cons Updating user details after implementation. The import utility and process is a bit clunky. Reason for choosing Docebo Ease of use, flexibility, and cost made Docebo more appealing. 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