# Page 4 | Docebo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Docebo the right Learning Management System solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/127213/Docebo/reviews --- Docebo 4.4 (235) [View alternatives](https://www.capterra.com/p/127213/Docebo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 4 - Reviews of Docebo ## Showing most helpful reviews Showing 76-100 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Ben D. Group LandD Manager Industrial Automation Used the software for: 6-12 months ### "Ben Dawson's Docebo review" January 9, 2024 4.0 Overall, our experience as a business has been really positive. We have been able to transform the way in which we upskill our employees, and the deployment of the platform has helped us reach the goal of multiplication of effort. Pros Gamification features, Learning plans, ease of use, Learning management, engagement, branding Cons Certificate template is really poor, setting up power users could be easier Alternatives considered [360Learning](https://www.capterra.com/p/230567/360Learning/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Aviva was really basic and simplistic - We could not choose our courses from a library like go learn and we could not use it as a learning management system Review Source EG Edoardo G. Founder & CEO Professional Training & Coaching Used the software for: 2+ years ### "Extended Enterprise capabilities" October 24, 2023 5.0 We are using Docebo both for internal onboarding and training and to offer its capabilities to our customers using the extended enterprise module, offering a totally customized experience to each of the customers connected. Pros What is most amazing about Docebo is the capability to customize the platform in terms of learning experience and overall training organization. Cons All the coins have two faces, the cons in Docebo are related to the pros: the strong customization capabilities make the platform administration complex, and it needs to have a high level of specific knowledge. Review Source NP Natasha P. Learning Technology Team Lead Law Practice Used the software for: 6-12 months ### "Great UI and easy to use" September 29, 2023 5.0 I have had a very positive experience with Docebo through product selection, implementation and ongoing management. Our CSM, \[sensitive content hidden\], is fantastic to work with and always brings lots of great ideas and provides us with knowledge and support where needed. Pros Docebo is extremely easy to use in the back and front end. Our main driver in product selection was for a platform that was easy to use and customisable, Docebo ticked both of these boxes. We leverage the custom pages extensively to highlight our different training programmes. The administration is easy and clean to use with enough options for flexibility but no too many so that it becomes overly complicated. Cons There are some areas of the platform which are clearly older such as the user personal summary and the activities area. These areas lack some of the great features which are in other areas of the system, such as filtering and a clean user interface. Alternatives considered [Kallidus Learn](https://www.capterra.com/p/133015/Kallidus-LMS/)[Litmos](https://www.capterra.com/p/133660/Litmos-LMS/) Review Source VR Verified Reviewer eLearning Systems Admin Information Technology and Services Used the software for: 1-2 years ### "Cumbersome, myopic UX and sub-par technical support" March 16, 2022 2.0 I have been configuring eLearning systems for almost 20 years and while the admin interface is easy to use for those new to LMS, and it's not the worst LMS platform... this is a lightweight system that lacks the critical component of end-user/learner experience, content organization structures, search functionalities, general wayfinding and flexibility as authoring technologies change. Pros Hmmm. Exploring gamification looks like it may be promising but honestly, I'm already disappointed that the demo environment presented to us has all sorts of customizations that require external resource/effort to create. Cons Inability to easily preview the learner experience is at the top of my laundry list of functional limitations Switched from [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Corporate selection based on leadership affinity Review Source Michele G. Training Manager Renewables & Environment Used the software for: 1-2 years ### "Docebo is the way to go!" November 9, 2023 5.0 Pros Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system. Cons Checklist feature needs to do much better with reporting and scheduling features. Alternatives considered [Auzmor Learn](https://www.capterra.com/p/180467/Auzmor-Learn/)[Continu](https://www.capterra.com/p/155460/Continu/) Reason for choosing Docebo Had more capabilities and custom abilities. Easier to program on backend. Review Source SP Steven P. Team Member Development Manager Retail Used the software for: 2+ years ### "Docebo - in the top 10 worldwide for a reason" September 26, 2023 5.0 Fantastic team of people to work with, and they output regular updates that don't break the system each time they roll out. The code base seems very stable. Pros I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework. Cons It does a terrible job of archiving old content. Reason for choosing Docebo Pricing and features Review Source AD Andreea D. LMS, Product Owner Financial Services Used the software for: 1-2 years ### "Great for user segmentation and personalized experiences" November 20, 2023 5.0 Pros \- Ability to personalize each audience's experience. - Ability to customize pages through HTML and CSS. - User-friendly admin interface. - Option to set up and customize power user visibility in great detail. - Robust documentation and very well-prepared support team. - APIs and bulk action options which make administrative tasks far less time-consuming. - Great integration options. Cons The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event. Review Source GP Gary P. Global product training specialist Consumer Electronics Used the software for: 6-12 months ### "Powerful and flexible LMS" October 24, 2023 5.0 Pros Overall, I was very impressed with Docebo's content management system. It was easy to use, flexible, and integrated well with other learning management features. I highly recommend it to anyone looking for a powerful and user-friendly content management system. Cons There are a lot of features and options, and it can be overwhelming to know where to start. However, Docebo also provides excellent support, so I was able to get help when I needed it. Review Source HK Heather K. Certification Manager Information Technology and Services Used the software for: 1-2 years ### "Effective Platform for LMS!" February 29, 2024 4.0 Pros Overall love using Docebo! It is easily branded to your organization, has lots of availability with reporting, Docebo team members are extremely pleasant to work with, and the platform is generally pretty intuitive. We get lots of compliments on the look of the LMS. We appreciate the release item changes and the desire to remain competitive in the market with the features available. Cons The capabilities within content creation in courses and notifications. The basic HTML page is very challenging to work with and you don't receive the same modern/ aesthetically pleasing viewing experience that you do when using other 3rd party tools. The notification experience is very basic and doesn't allow for much customization or the ability to preview and play around with the notifications. Review Source VM Valerie M. Global LMS Administrator Hospital & Health Care Used the software for: 2+ years ### "Love this LMS" August 9, 2023 5.0 I have found the platform to be easy to use and fairly intuitive. Support is always easy to get through chat or tickets and my case manager is very responsive. Pros Love the intuitive functionality for both admin and users Cons Sometimes I feel more testing could be done before new releases. Reason for choosing Docebo The fact that they are always improving and adding to new functionality. Better user and admin experience Review Source NW Nicole W. LMS Manager Education Management Used the software for: 1-2 years ### "Docebo aligns with our requirements, budget, and offers a seamless learning experience for both learners and facilitators" November 15, 2023 5.0 Pros I liked the onboarding process. They took us through the entire platform step by step, and the onboarding specialist was helpful in answering all our questions. With Docebo, you don't have to create a new learning plan every time, unlike our previous LMS. You can create one and use it over and over, saving you time. Their support system is great, and it's clear their staff is well-trained to provide assistance when needed. I also appreciate the flexibility when creating learner and facilitator dashboards. I can customize to create a clean dashboard, making it easy for learners and facilitators to access their materials and live sessions. Cons One thing that could use some improvement is how they handle learner notifications. While all the necessary components are there, it would be really handy if users had the option to create specific folders, especially for clients who prefer custom emails that can be reused. Currently, everything is in one big list, and having folders to organize notifications would make things much more organized and user-friendly. Review Source RK Roni K. Manager, Learning Systems AND Analytics Biotechnology Used the software for: 2+ years ### "Docebo is a good option for LMS" October 30, 2023 4.0 The experience has improved over the last few months. It has been challenging to get concrete responses related to issues we have been experiencing. Pros Easy to use - intuitive platform, with a lot of features. Cons Further case scenario testing is required before deploying a new feature. We went through several implementations for which we had challenges. Also, I think there is an opportunity to improve basic existent features in the LMS, such as automated unenrollment, and course search and navigation... Review Source VR Verified Reviewer Digital Learning Content Creator Media Production Used the software for: 1-2 years ### "The most accessible LMS solution" November 1, 2023 5.0 Overall, very good. Their support team have enabled us to work through some challenging integrations and add features to customise our users' learning experience, and are just very supportive when there is a problem. Pros I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too. Cons I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised. Review Source WR Wendi R. Learning and Development Specialist Architecture & Planning Used the software for: 1-2 years ### "Docebo is the way to go! " March 13, 2024 5.0 My experience with Docebo is positive! From implementation to the day to day usage, I have felt supported. The implementation team, my CRM and the help desk group are quick to assist. Pros The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks! Cons Reporting can be too simple. I would like to run more in-depth reports. Switched from [RedVector](https://www.capterra.com/p/259776/RedVector/) Needed a better learner experience in addition to the ease of use. Very learner friendly Review Source CP Chloe P. Digital Learning Manager Legal Services Used the software for: 2+ years ### "A fantastic LMS you can customize to your needs" March 12, 2024 5.0 Excellent service, the team are great. Support is very reactive and they never keep us waiting too long Pros Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation Cons The time it takes for them to development new areas / add ins Switched from [iTrent](https://www.capterra.com/p/69009/iTrent/) Old fashioned and out dated. You couldn't upload video content or e-learning. There was no effort in moving the LMS to a modern state Review Source VR Verified Reviewer PM Entertainment Used the software for: 1-2 years ### "Real competitive advantage but waiting on some improvements" November 30, 2023 3.0 Pros \- Great API offering a lot of freedom to build many tools around Docebo and customize the experience within the platform. This is the strongest advantage of this platform and its true competitive advantage - Lot of options for personnalization within the platform - Good reporting - Very quick customer service Cons \- Takes a while to learn and get comfortable with the tool - Some features seem abandonned by the product team with no plan to improve the experience - The product team needs to be more transparent with what's in store in the roadmap - UX is inconsistent Review Source CB Chris B. Enabling Tech Lead Education Management Used the software for: 2+ years ### "Good enterprise grade LMS" October 25, 2023 4.0 We have deployed globally to a large, multi-lingual audience with success. Docebo have provided great support for this. Pros Good customer service, onboarding support Cons We need to make use of several additional services to get the most out of Docebo. Review Source DC Davide C. Global Product Marketing Apparel & Fashion Used the software for: 1-2 years ### "Great platform and service " January 30, 2024 5.0 In terms of the platform's core functionality and user experience, everything meets our expectations quite well. However, we've identified activation and marketing automation as the most significant challenges. Streamlining these aspects would greatly enhance the overall efficiency and effectiveness of our engagement with the platform. Pros We experienced a seamless integration process with our existing systems, including Single Sign-On (SSO), which was a major advantage. The platform's user experience (UX) and user interface (UI) are exceptional, offering intuitive navigation and a user-friendly design. The support from the Docebo team during the kick-off phase was commendable; their technological expertise is clearly mirrored in their customer service and technical support. This combination of advanced technology and skilled personnel greatly enhanced our overall experience with the Docebo platform. Cons One area for improvement in the Docebo platform is the webinar registration process. It's not as straightforward as simply clicking a link, as you might with Teams or Zoom, which can be a bit cumbersome. Additionally, the platform could enhance its capabilities in tracking offline training and capturing offline data. Review Source MM Matias M. Platforms Product Manager Education Management Used the software for: 2+ years ### "Very flexibe platform with places to improve" January 22, 2024 5.0 Pros The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools. Cons Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages. Review Source SQ Sydney Q. Instructional Design Automotive Used the software for: 1-2 years ### "Easy user access, an LMS we appreciate!" January 19, 2024 5.0 Pros I like that Docebo has a network of tools and resources to support learning in our company. Cons Some of the navigation in Docebo is not productive and I would like to be able to quick key things to get to where I want more productively. Review Source PC Patty C. Director of Learning and Development Information Technology and Services Used the software for: 2+ years ### "Docebo is great!" August 22, 2023 5.0 We have been able to decrease our time to onboard and increase customer health scores and usage for trained accounts. We have also been able to deploy a Certified Professional Program. Pros The ease of being able to track program success and metrics. We also love the integration with SalesForce , which manages our account provisioning and catalog access based on contacts and purchased products. Cons Not being able to re-enroll (and get a fresh enrollment and new certificate of completion) in previously completed courses. Alternatives considered [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)[LearnUpon](https://www.capterra.com/p/130044/LearnUpon/) Reason for choosing Docebo Price, integrations, plans for growth Review Source VK Victoria K. Director of Training and Education Health, Wellness and Fitness Used the software for: 6-12 months ### "Review of Docebo" January 26, 2024 5.0 Pros I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful. Cons The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website". Reason for choosing Docebo The look and feel of the way the site was advertised to me. Review Source VR Verified Reviewer Global Digital Learning Lead Hospital & Health Care Used the software for: 1-2 years ### "Modern and intuitive experience for users and admins alike" September 27, 2023 4.0 Pros Feedback from our end users has been fantastic, they find the platform easy to use, modern and intuitive. We see huge opportunity in implementing existing functionality and are excited to see what's on the horizon. Cons We are a complex organisation and reporting has presented some challenges. Whilst Docebo have been supportive finding solutions we look forward to enhancement and improvements in this space. Review Source Jennifer C. Instructional Designer Entertainment Used the software for: 2+ years ### "Docebo continues to grow and evolve as we do." October 16, 2019 5.0 They have been the most phenomenal partners for our organization. We truly believe that their success has allowed us to experience the growth and success we have driving a learning culture. Pros We love the fact the software is constantly growing and evolving and has allowed us to grow beyond what we originally thought possible. We also love the partnership we have with Docebo. We feel our business truly matters to them and that they listen to our needs and use cases to help us solve any issues. Cons The software is growing and evolving quickly, it sometimes feels like they are moving quickly onto the next product rather than fully developing what they were working on. The product or new feature may be 95%-99% complete. Reason for choosing Docebo Value for the price, the partnership, and features that existed and the ones that were in the pipeline. Review Source GS Grace S. L&D Specialist Information Technology and Services Used the software for: 1-2 years ### "Great tool if fully enabled, needs work on UI" September 29, 2023 4.0 Customer service is getting better, wish they would increase admin capability Pros I like that I am able to track everyone's training and be able to host live sessions Cons The admin functionality leaves a lot to be desired. Switched from [Mindtickle](https://www.capterra.com/p/129616/MindTickle/)[Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/) Needed a full LMS Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.