# Page 3 | JobNimbus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is JobNimbus the right CRM solution for you? Explore 482 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126797/JobNimbus/reviews --- JobNimbus 4.6 (482) [View alternatives](https://www.capterra.com/p/126797/JobNimbus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 3 - Reviews of JobNimbus ## Showing most helpful reviews Showing 51-75 of 482 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EP Edwin P. Production Manager Construction Used the software for: 2+ years ### "JobNimbus Review" April 29, 2022 5.0 I enjoy the CRM a lot of different customizable platforms within the system. Pros Great place to keep your projects organized Cons The data input and how at first you have to add all of your products to the CRM Alternatives considered [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Reason for choosing JobNimbus Price was a big factor Review Source MJ MATT J. owner Construction Used the software for: 2+ years ### "Best CRM on the market" May 9, 2019 5.0 scheduling and communication have been greatly improved. It's helped us to track files more accurately therefore get paid faster and have happier customers. Pros Ease of use is incredible. Although it does take some time to set up initially, once customized it's a breeze. The communication with our team has been streamlined and everything is documented automatically (when used properly). Cons There are a few things I'd love to be able to do that are not currently an option. For instance auto tasks would be awesome. If I could set it up to when I move a file to a particular board it would set a task automatically for a particular person (or group of people) that would be amazing. Review Source Response from JobNimbus May 13, 2019 Thanks Matt! You'll be pleased to know you can already create auto-tasks at certain points in your process. You can go to the Automation tab in Settings and create a rule that triggers on Status to Create a Task and assign it to whomever you'd like. Here's a tutorial on how to do that: https://www.jobnimbus.com/blog/2014/01/14/how-to-set-up-workflow-automation/ We actually just launched Time-Based Automation, too, so you can do even more crazy cool stuff without lifting a finger. Check more out here (https://support.jobnimbus.com/hc/en-us/articles/360024907171-Time-Based-Automations) and please reach out to our support team with questions on getting this stuff set up, they'd be glad to help! EN Ethan N. Production Manager Construction Used the software for: 2+ years ### "Love JobNibmbus but could get better!" April 20, 2021 5.0 Scheduling is the my least favorite function on JobNimbus is scheduling the automation. I love using nimbus because it's good to us and very easy to use. Pros I love how user friendly the programming is. I like how easy it is to track proejcts and communicate with others on this system. Very easy to train others and I like how 95% of the features this software has to offer. Cons Scheduling and automation are my least favorite aspects. We had to data transfer everything once because of a merger. We had to transfer manually because jobnimbus doesn't allow automatic transfers. This threw off all our tasks and automation and scheduling. It is messy so we have to do everything manually. It could be easier. Reason for choosing JobNimbus Pricing and functionality. Review Source wC wayne C. COO Construction Used the software for: 6-12 months ### "ReHome Review" September 4, 2019 4.0 Overall, we are pretty happy with it. We will continue to use it and build it out. So far, JobNimbus staff seems really eager to listen to the needs of their customers and work toward solutions. That is a big plus for us. We don't mind growing with the software as long as it is continually improving. Pros Ease of Use. JN has most of the features that we need as a remodeling company. Good support if we run into something we need assistance with. Cons Phone app needs to be a little more robust. Need to be able to see contacts in board view in the phone app and be able to navigate from that view. This is a huge disadvantage when working on the go. With large number of products it would be much easier to find contact in the appropriate workflow- filtering is too cumbersome. Reason for choosing JobNimbus JN had most of the features that we needed and it appeared that they were continuing to develop the software. Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) CoConstruct has a lot of the features we will need as a remodeler and builder but the set-up process is way too cumbersome for a small company whose leadership is highly involved in the daily activities of the company. We were going to have to look at hiring someone just to do the backend inputting so that it would be usable for us as a company. At this time, that did not make sense for us. Review Source ML Melanie L. Office Manager Construction Used the software for: 6-12 months ### "Melanie's Review" July 31, 2023 5.0 I can't imagine not using it. We all are so happy to have Jobnimbus. Pros We all love Jobnimbus because we can use it everywhere, not just in the office, but on our phones and add anything, find out what is going on with jobs and everyone can keep track of our jobs. Cons I'm not sure of anything that I don't like about jobnimbus Review Source CL Christopher L. Manager Building Materials Used the software for: 2+ years ### "Perry Roofing" May 21, 2021 5.0 Pros Ease of use whether it is a PC or a mobile device. Cons Some of the mobile features are a bit harder to attain the same information when on a PC Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Ease of use Review Source DC David C. General manager Construction Used the software for: 6-12 months ### "Dc’s Contracting LLC JobNimbus Review " November 18, 2019 5.0 Overall I love the product and I am glad it is linked with other products to make running a business so seamless. Pros The efficiency, ease of customization, integrations make operations more fluent. The overall functionality and details built in helps my business tremendously keep organized. Cons At first I did not like how I was unable to know if emailed invoices, estimates, etc were delivered or opened by the end recipient. After communicating the issue to tech support it was resolved a while after. Other than that I would like to see a “select all” or “multiple select” feature for pictures after attached to custom file where a mass delete can be done. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing JobNimbus It is linked with beacon who I worked for and now do business with so with that integration alone helps out a lot not having to double the work when estimating and ordering roofing materials. Also, as a contractor the overall set up, functionality, and options are more suitable for out type of business/ industry. Review Source Response from JobNimbus November 19, 2019 Thanks, David! If you haven't already done so, please submit these ideas to jobnimbus.uservoice.com so we can make sure our dev team can consider those as they build out new features and improvements. Thank you! JB Jenna B. Offie Manager Construction Used the software for: 1-2 years ### "A great start to bringing software into your company" July 29, 2019 5.0 Great. Cost-effective. Easy to use. Great support. The questions I had were answered well and within a reasonable amount of time. Definitely worth a try for any small-mid sized remodeling company. Pros We looked at a lot of programs to help try to manage our customer projects. We were a strictly paper and word of mouth operation. Job Nimbus is allowing us to slowly change and monitor our practices. We've been able to secure a better sales pipline and keep better tabs on our accounts receivable and outstanding. It's hard to teach old dogs new tricks. Which is why I love that we can use what we need and ease into other areas. Not to mention it is far cheaper and the video instructions made it easier to set-up. Cons The mobile app is not my favorite. I would love if they just scraped it and started over. It works well but the design, in my opinion, is not as aesthetically and functionally attractive. Reason for choosing JobNimbus Easy of use. Price. Aesthetics. Review Source Response from JobNimbus August 6, 2019 Thanks, Jenna! For the mobile app, you'll be pleasantly surprised to know that we are very much already deep in the process of giving our mobile app a fresh coat of paint to standardize the UI across all pages and functionality, as well as doing performance updates, bug fixes, and increasing the general usability. Be on the lookout for updates to the mobile app coming your way soon! SC Samantha C. Project Manager Construction Used the software for: 6-12 months ### "Thank You JobNimbus!" April 16, 2019 5.0 This is has been a great tool to keep track of projects and to track my employees. Thank you! Pros I loved that it is SO user friendly. This is very important to me as I have some team members who are a bit dated in their usage of computers and software. This is very user friendly and easy to maneuver. I love how you guys are constantly updating, there are many ideas floating out there and since you are listening to them and doing what you say, its a huge incentive to stick with you. You're not afraid to grow and we love that. Cons It's difficult to get someone on the phone to help. I honestly don't have the patience or time to wait for emails all the time. I need help and a response immediately, so having a call service that is immediate response would be VERY beneficial. Please keep our ( the consumers) wishes in mind for more growth. I am YEARNING for the capability to edit my font in the email platform and to be able to add a second email. Review Source Response from JobNimbus April 25, 2019 Thanks so much, Samantha! We're so happy JobNimbus has been a great tool, and we're glad most of all that you know we're listening and always tryin to add value to your workflow. You'll be pleased to hear that our support team is working on some big initiatives to tackle those wait times. We've had a ton of growth so they're working to handle that volume and have some new ideas coming soon which should make them much easier to get ahold of! Please keep trying when you need help and each time should get better and better. AF Alex F. Lead Manager/IT Admin Construction Used the software for: 1-2 years ### "JobNimbus, simple but powerful CRM" May 10, 2021 5.0 A great experience overall, I've been able to synchronize other software that the company works with seamlessly and without issues. Pros JobNimbus is easy to implement and it has integrations with much other software out there, I have been able to integrate with Leap, CompanyCam, Quickbooks, etc. Cons The pipeline management is not that fluid, it's still a work in progress. Another thing is that the Support is not that good sometimes. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)[Leap](https://www.capterra.com/p/162690/Leap/) Reason for choosing JobNimbus It was the most "economic" one and compatible with all the software that we were currently using. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Mostly because Acculynx was not robust enough or fully compatible with all the software we were trying to integrate to. Review Source Response from JobNimbus May 18, 2021 Hi Alex, Thank you so much for taking the time to review us. VR Verified Reviewer Service Manager Construction Used the software for: 6-12 months ### "Innumerable Options to Build a CRM that works for YOU!" February 9, 2018 4.0 I appreciate how hard they strive to push for new integrations, like payment-processing software, and photo-taking software. At the rate they're pushing for new partners, it won't be long before they're a legitimate one-stop-shop as far as CRMs go. Pros I can change, re-order, rename and add details, options, and choices that allow me to make this CRM exactly what our company needs it to be. They also continue to strive to create new integrations, pushing the software's value forward all the time. Cons One the (rare) occasion there is an issue, it's really hard to get in touch with customer service, and receive a timely response. Review Source Response from JobNimbus March 26, 2018 Thanks so much for taking the time to review JobNimbus. We definitely want to be your one-stop CRM, and appreciate your feedback. As you mentioned, we're always trying to push the software further, so your insight really helps with that. We're so sorry to hear that you didn't get a timely response. We've passed this on to our Support team and we'll continue evaluating our processes to minimize those inconveniences. We know how valuable your time is! Eric B. Operations Manager Construction Used the software for: 6-12 months ### "No Drive To Improve" September 13, 2018 3.0 App is ok, but our backend and office personnel have major, unsolved issues. I wish I had never started using this company. Pros It's inexpensive and it's fairly easy. Most competent owners can set it up the way that they would like, instead of having to pay the company to do it for them. The mobile app is pretty good. Cons Support is awful. You send an email and wait for a response. Phone support consists of leaving a voicemail and getting called back. Feature suggestions are ignored. We have a ticket open regarding QB sync for months now, escalated to senior development. No one at JN wants to be the best. No one reaches for the brass ring. No one wants JN to absolutely be the best that it can be. Pay your bill, take what you get. That's all. I would never recommend this to anyone. We will likely stay for a while because retraining a whole team is a pain, but I would advise anyone considering JN to stay away. Review Source JL Jessica L. Communications Manager Construction Used the software for: 2+ years ### "A real review from a real consumer " August 13, 2019 5.0 Pros The software puts your entire customer and job log in one place. JobNimbus has been a vast boost to our company. The mobile app alone!! 5 STARS! Sales Reps had all of the information right in their pocket, they were able to upload pictures of the jobs while they were onsite plus calls to the office reduced drastically which always makes for more efficient work for everyone. The ease of use has helped every aspect of our business, even the older project managers have no complaints as far as learning the system. Cons When an update happens for one company it affects every company. Example: When the update occurred for the reports so only the creator of said report could make changes such as date range etc. < This caused some issues which we then had to create work arounds for. Review Source GM Gary M. Project Manager Construction Used the software for: 2+ years ### "Job Nimbus" September 24, 2019 4.0 This software allows us to manage all of our clients and projects from one seamless platform, either from Desktop in Office or Mobile Ap in the field. Pros Flexibility - We can adapt much of the software to meet our specific needs as we go. Learning Curve - This is fairly easy to learn software, and the online tutorials are good. Support - The support team is exceptional, they are knowledgeable and quick to resolve issues. Cons Speed - The system is overall acceptable, but slower than I would like, especially the Mobile Ap. Mobile Ap still needs some work, but they are always improving based on user feedback. Reason for choosing JobNimbus Price, Functionality, Ease of Adapting and Customizing Review Source Response from JobNimbus September 26, 2019 Thanks, Gary! We've been working hard on the mobile app and have actually released performance updates that increase speed by over 10x in several areas. If you haven't tried the latest version, please update your mobile app now and take it for a spin! And, we're actually working on even more improvements to both the speed and the UI to make things even easier and more pleasing for you, so stay tuned for more updates coming soon! JT Jim T. Licensed Contractor Construction Used the software for: 2+ years ### "Nimbus" August 14, 2019 5.0 Tracking our customers better than pencil and paper. Pros Ease of use and easy to get team members trained on it Cons When sending estimates and invoices to customers the system does not allow the sending of a custom email message. One has to select from templates and for our remodeling business, these change daily. A work around that we use is; we send the estimate to our email, then we customize it to fit the situation then email if from there. We have learned that out customers do not recognize the jobnimbus email address and sometimes discard it. Quickbooks does an amazing job at allowing COMPLETE customization of an email when sending estimates or invoices. Reason for choosing JobNimbus I chose Nimbus over the others as a necessity. I'm always looking for the next best software that will COMPLETELY solve my needs. Please resolve the email conflict by allowing users to type in a custom messages when sending out estimates and invoices. Review Source SG Scott G. COO Construction Used the software for: 2+ years ### "Great Total Workflow Solution" August 21, 2019 4.0 Pros JobNimbus is a very cost effective solution to manage our daily workflow. It customizes to us versus us having to customize to it. It provides all the main and plain features needed to keep our team connected and efficient through our workflow from start to finish. Works as our CRM and Operational software. Flexible reporting and mobile access are also a big pro. Cons Photo reporting would be a great addition. Currently, there is no option to print photos in a report format. Odd, because you can create a report for just about everything else. Reason for choosing JobNimbus Was the most cost effective, flexible software that met our needs. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) JobNimbus offered more customization to our workflow and was far more cost effective than AccuLynx. Review Source AL Amanda L. Insurance Claims Manager Construction Used the software for: 1-2 years ### "JobNimbus is a great program but" January 27, 2022 4.0 JobNimbus was GREAT! Just a little too pricey compared to another program that has everything they have. Pros JobNimbus had everything we were looking for in a CRM for our company to keep track of all of our customers and set tasks in each of their files so no one was forgotten. We liked especially how you can assign multiple employees to a single task in the file. Cons JobNimbus ended up being too much money for what was offered so we did end up implementing a different CRM for our company to use but we still maintain 1 log in so we don't lose all of our prior customer's information/project notes. Review Source AF Ami F. Game Changer Construction Used the software for: 2+ years ### "Game Changer" August 20, 2019 5.0 It keeps us organized! Pros I cannot imagine life without Job Nimbus. It keeps everything in one place, including appointments and documents, photos and job notes. The customer support is phenomenal - they really take suggestions to heart. And the value for what we pay is one of my best ROI’s for my business. I cannot recommend JN highly enough - we’ve been a customer since 2013 or 2014. I can’t imagine my business without it. Cons I wish a job could be in more than one status at a time - sometimes it’s in one status with accounting and a different one with operations (like it needs to be inspected but it’s also pending customer payment). Reason for choosing JobNimbus Price initially - and since we were an early adapter we got to have a lot of input into what happened and our suggestions were taken very seriously and mostly implemented - this was when I was with Feller Roofing and Remodelling which is now Kant’s Roof. Review Source AK Alexis K. Administrative Assistant Construction Used the software for: 6-12 months ### "Job Nimbus is very beneficial!" August 14, 2019 5.0 Everyone having access to online files negates a lot of unnecessary questions and gets everyone one the same page a lot faster then everyone having a different part of a very large paper file. Over all communication is easier and also open for all in Job Nimbus, it benefits us greatly when referencing different segments of our daily activities. Pros This platform is easy to learn, use, and incorporate into everyday functions of business. Helps keep an ever lasting digital file for customers and assists in communication amongst team members. Admins are able to edit features to fit our needs as a company and this helps us to optimize how we do business. All around I think Job Nimbus has a great over all design that has helped get away from paper files and has helped to increase communication between team members. Cons While Job Nimbus has taken steps recently in this direction, I don't like how jumbled the notes become in a log format its easy for things to get lost in the mix. Job Nimbus has categorized notes which can help to sift through to find the information you need. Review Source JL Joshua L. Partner/CEO Construction Used the software for: 2+ years ### "Jobnimbus helps us accomplish vital tasks every day" March 29, 2019 5.0 Pros We've been using Jobnimbus for about 3 years now and the built in functionality with payments, Quickbooks and job tracking have made our lives so much easier. All photos and documents get uploaded directly from our phones out in the field for sales and invoicing made simple. Cons No functionality for e-signatures... Like, we can let customers pay their bills right thought a huge green button on the email, why not have a huge blue button saying "approve estimate." Make it easy for people to say yes to us, then store that on the cloud with everything else... Review Source Response from JobNimbus April 2, 2019 Hey Joshua! So glad JobNimbus has been able to help you do some pretty important stuff in your day. We want to keep making that happen, and approving/signing estimates is one of the ways we want to help better. While you can get your estimates signed directly on our mobile app, the e-signature experience is lacking and our dev team is working to take that experience up a notch. Stay on the lookout for updates to the mobile app and web experience! VR Verified Reviewer Estimator Construction Used the software for: 1-2 years ### "JobNimbus Daily Use" May 6, 2019 5.0 Job NImbus keeps all of my files in one place which solves an efficiency issue. It allows multiple users to be able to access the files which stops the time taken to hunt down a file. It also helps us to create and monitor the completion of tasks and to keep jobs on track. It is our one stop file for all workorders and invoices. Pros Job Nimbus is a one-stop database for all of our clients. It allows us to place/file all documents in on online filing system. It also allows us to use the scheduling and tasks to keep projects on track so they can be completed in a timely manner. This helps to prevent items from falling through the cracks. Cons I am not a field/mobile user so much, but do hear that the upload feature of photos and documents from mobile/tablet devices can be problematic. Sometimes the files can upload fine, but then the next 3 files (all photos) cannot be read or upload as an unknown format. Review Source Response from JobNimbus May 13, 2019 Thank you for your review! Our dev team is working to resolve the photo issues as we speak and have already released updates to improve the functionality and performance. Stay tuned for more, you're definitely going to start hearing great things about our app after those updates! James D. Vice President Construction Used the software for: 6-12 months ### "Love the system, Ronnie has been great to work with. " February 3, 2018 5.0 Pros Keeping track of multiple offices, being able to talk to each user. Track conversations of with customers. Cons Would like to integrate excel with the program. I would like to separate different office managers from seeing each other's area. Review Source Response from JobNimbus March 26, 2018 James, thank you for your wonderful review. We especially appreciate the details you shared about how well our software is working across multiple sites or offices. We also love your feedback about integrating Microsoft Excel. Although our philosophy is to get away from spreadsheets and into tools that have more options and usability, we understand that each business has its own flow and preferences. Users can attach spreadsheets in JobNimbus, but it sounds like you may have a different solution in mind. Also, it may be helpful to use our Groups feature, and our Support team can help you get set up with that. If you haven't already reached out to support@jobnimbus.com or (855) 964-6287, we'd love the opportunity to troubleshoot this with you. EW Eric W. Adjuster Used the software for: 2+ years ### "Good program as long as every person in the company is devoted to using it." February 6, 2018 4.0 Pros The best part of the program is the job board section. It comes in handy for every department in the company. Each employee can see where a job stands and you can set notifications, so they will know about a job they need to pay attention to. Being able to import customers from previous CRMs is great. It means you won't have to do a lot of data entry of past customers to catch up your Job Nimbus database. Cons The only downfall, which really isn't the fault of the program at all, is if one person doesn't update a job along the way, the job could get lost. To make Job Nimbus a successful CRM in your company, every employee needs to use it every step of the way. An example is if your production manager forgets/fails to update a job as complete, the accountant would never know they are supposed to bill the customer. I'm sure there would be a workaround, but we ended up deciding it wasn't worth using this program because some employees would skip crucial steps, resulting in jobs getting lost. Review Source Response from JobNimbus March 26, 2018 Eric, thank you for taking the time to leave us such a great review. We love hearing about how some of our favorite features worked well for your team. It sounds like you ran into some issues around human error among your team, and we're wondering if using Days in Status on our Boards view might help. Also, additional automation and customization may help. Our team would love the opportunity to help you troubleshoot that. At your convenience, please contact our manager Ronnie Smith at training@jobnimbus.com. We want to help your team get the right solution for what you're doing! MW Michael W. Operations Facilitator Construction Used the software for: 6-12 months ### "Great Product Just Not What We Were Looking For" November 3, 2020 4.0 While I enjoyed this program, we were looking for something more industry-specific and ended up finding another program. I still receive emails from them about adding new integrations and it's awesome to see where they have come since I last used them. That also adds some concerns to the pricing. While we were using them the price was excellent, but they have integrated over a dozen new programs and I'm sure the price has gone up. If not then you can't find a better deal. Overall a great program that is constantly improving. We would go back in a heartbeat if the program we are currently using doesn't work out. Pros Really enjoyed using this program. It was extremely simple and easy to use. They are constantly adding new integrations and that is awesome. It was also extremely customizable so you could make it fit your needs. Cons There weren't really any cons while we were using it. We stopped using it due to finding something that was made specifically for our industry. The only con was that this is made for a broad category of businesses so if you are looking for something industry-specific, check to see if you can find a program designed for your industry. The mobile application was constantly crashing and basically unusable. Review Source CK Charla K. Director of Customer Service Construction Used the software for: 2+ years ### "Very User Friendly!" May 6, 2019 5.0 We have become very organized since implementing job nimbus. I can pull warranties of reports from years earlier now with ease. That makes it all worth it. Pros I love the ease and customization that it provides. It’s a very easy program to pick up, and training new employees is very easy. Cons While I enjoy the new features the updates bring, I also get irritated at the constant changes and almost daily updates that have to go in before using the program. I will find myself in a hurry to log on in the mornings from time to time, and have to wait due to an update. Review Source Response from JobNimbus May 13, 2019 Thanks, Charla! About those updates, the web update should occur instantly, you shouldn't have to wait for any updates to occur. They should be ready when you log in, and if we push an update while you're already logged in then a refresh on your browser is all you need. If you have to wait for any update, please contact support@jobnimbus.com immediately so they can see what the matter is and get you up and running. 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