# Page 9 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is uAttend the right Time Clock solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/126444/uAttend/reviews

---

uAttend

4.5 (455)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 9 - Reviews of uAttend

## Showing most helpful reviews

Showing 201-225 of 455 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TZ

Tiburcio Z.  
Teacher Support  
Education Management  
Used the software for: 1-2 years

### "Easy to Use Daily"

February 3, 2021

5.0

UAttend has been a positive experience. It is something that is used daily and staff will continue to use it.

Pros

UAttend has been very user friendly. It has made clocking in and out easy for work on your personal phone (especially since we are trying to be aware of the spread of germs with COVID).

Cons

It took a little playing around with requesting time off and there were some times when the request failed to go through.

Review Source

AS

Albert S.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Owner"

December 20, 2022

5.0

Very satisfied

Pros

I find the time clock and also the ability to implement pay rate etc.

Cons

I like everything about the Utend product.

Review Source

BL

Brooke L.  
Exec Assist  
Oil & Energy  
Used the software for: 1-2 years

### "Easy to use ... not happy with a change in the last update. "

April 2, 2019

5.0

Pros

Lots of options we don't use but what we do use is pretty simple.

Cons

since the update … when manually putting in time which is how we use it, If I mess up on the time part and go to the calendar part of the login/logout time it won't let you go backwards anymore like it used to. that is very annoying when before you could shift/tab and it would go back to the time part from the calendar.

Review Source

VR

Verified Reviewer  
Human Resources Manager  
Construction  
Used the software for: 1-2 years

### "Very Happy Customer"

April 4, 2019

5.0

Pros

With the changes that were just made on this software, I absolutely love everything about it. It is very user friendly, and the instant chat when I have questions is always a life saver! Since our company switched to uAttend I have been saving a lot of time doing what I need to do.

Cons

The vacation time totals do not always show up even though all of the information is included on there.

Review Source

MM

Matt M.  
Controller  
Sports  
Used the software for: 2+ years

### "Solid Time Keeping System"

April 2, 2019

4.0

Solid time keeping system!

Pros

This is a very user friendly system that has the ability to be updated. Looking forward to some of the new scheduling features.

Cons

Sometimes the updates/redesigns change the ease of use and the visual elements.

Review Source

SN

Scott N.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "First timecard machine"

April 2, 2019

4.0

While there was a learning curve for our staff as they now need to remember to punch in and out, they are very pleased to no longer have to keep track of their hours. Management likes the ability to view details throughout the month. The end of pay period report is a big timesaver.

Pros

We moved from employees submitting paper timecards once per month to the uAttend machine. The accuracy the machine provides is great, and the automated reports are a timesaver.

Cons

We've only been through one pay period. When we needed to run our reports, the system crashed multiple times causing a delay in submitting the report to our payroll company. We hope this isn't a regular occurrence each time as a result of other companies running payroll at the same time. It would be ideal if the uAttend machine had a different verbal prompt for check in and out. That would minimize incorrect punches and ensure they are corrected closer to the time it occurs.

Review Source

RH

RACHEL H.  
Office Administrator  
Consumer Services  
Used the software for: 2+ years

### "Great tool!"

April 9, 2019

4.0

It's been great. The customer service is outstanding - very quick!

Pros

The convenience! I used to manually have to enter start/end times - not anymore!

Cons

It runs off the internet, so it CAN be a little glitchy at times. But would still recommend.

Review Source

RH

Regina H.  
HR Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "General Review"

April 4, 2019

5.0

Pros

This software is an easy system to navigate through. And if you have any issues or questions you can simple chat with a person.

Cons

When changes are made to the system - no notification. Had to find out when opening the system.

Review Source

JB

Jess B.  
Purchasing Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good Product"

April 9, 2019

4.0

Overall good product, never really have problems with it and customer service was helpful when I did.

Pros

Easy to train on, clear cut. Has PTO tracking

Cons

Some functions need to be fleshed out to be more functional. Ex. Holiday, Shift notifications etc

Review Source

EG

Elizabeth G.  
HR Admin  
Warehousing  
Used the software for: 2+ years

### "great program "

April 2, 2019

5.0

great program really easy to use, any issues just contact customer service and they will walk me threw step by step. really recommend this program.

Pros

the software was really easy to set up and start using.

Cons

i really don't have any dislikes or issues at all

Review Source

TR

Tara R.  
Office Administrator  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Efficient, Supportive, Inclusive "

December 23, 2018

5.0

The problem for our company was cost and this is a low cost extremely efficient way to handle all of our time keeping in one place, then it will export to whichever payroll company. This makes my job work smarter not harder!Thanks U Attend!

Pros

The best part of this option for our company is the value, as a smaller company we need make cost effective decisions and this gives all the features your expensive competitors do! I think the savings will change any mind....

Cons

The input for passwords is a little involved, but get past this point and the ease of use is so simplified.

Review Source

Response from Workwell Technologies

January 4, 2019

Hi Tara, Thank you for taking the time to leave such a great review and sharing your experience. One of our goals with uAttend was creating the most cost-effective time and attendance system available. Thank you for the validation! Please make note when entering passwords, to enter numbers press the ESC key once. To return to letters press the Checkmark ¿ key until the bar at the bottom of the screen says \[English\]. Hope this helps! If you ever have any questions in the future, please feel free to reach out to our customer support for assistance. We\`re here for you seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com

TW

Trisha W.  
Business Development Specialist  
Staffing and Recruiting  
Used the software for: 2+ years

### "One of many time clocks"

April 4, 2019

5.0

This helps us effectively get the time worked of our employees

Pros

It's ease of use and it's easy to explain a new user how to maneuver through the system

Cons

When changes are made that seem to make it more difficult rather than easier.

Review Source

SM

Steve M.  
CFO  
Wholesale  
Used the software for: 2+ years

### "uAttend Review"

April 9, 2019

5.0

Pros

Very simple to use but offers robust features for the money.

Cons

While the software changes are excellent sometimes things are difficult to figure out where something use to be or how something use to be processed.

Review Source

JB

James B.  
CEO  
Printing  
Used the software for: 2+ years

### "Easy to use"

April 5, 2019

5.0

Excellent!

Pros

Easy and quick to setup and use. We have used uAttend for over 4 years and love it.

Cons

Would like to be able to transfer fingerprints from an older model to newer model, but was told it wasn't compatible

Review Source

HL

Heather L.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great job"

April 2, 2019

5.0

good customer support and knowledge.

Pros

The ease of use and report functions. The dashboard is also very helpful.

Cons

If an employee is missing one time punch, we cannot just enter the missing time - we have to edit the time out and time in. Worst part is if employee forgot one time punch when first clocking in for the day and we need to move all the remaining times down

Review Source

DG

Donna G.  
Staff Accountant  
Education Management  
Used the software for: 2+ years

### "New view"

April 2, 2019

4.0

Until the view/look of UAttend changed, I was fine with it and would have give a higher likely to recommend

Pros

UAttend, for the most part is easy to use

Cons

The new look of UAttend. I do no like the new little icons such as the "edit"

Review Source

IJ

Isadora J.  
Administrative Assistant  
Building Materials  
Used the software for: 1-2 years

### "User Friendly Overall - Happy Customer"

October 2, 2019

5.0

My overall experience has been a positive one.

Pros

I like that it is user friendly. If I need to run a report or lookup information, I can easily. I like that it is easy to learn the set up.

Cons

So far I do not have anything negative to say about Uattend.

Reason for choosing uAttend

My management selected this software.

Review Source

APH

Ava Penelope H.  
HR Coordinator  
Construction  
Used the software for: 2+ years

### "HR User"

April 4, 2019

3.0

Pros

Everything you could need to see for a time keeping software is on uAttend.

Cons

You cannot create or export reports easily. I wish I was able to save timecards in mass amounts, instead of week by week.

Review Source

BW

Becky W.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Time Reporting"

April 9, 2019

5.0

Pros

Great software, easy to use. Tracking time off and making sure all employees are clocked in and out prior to pay period ending.

Cons

Nothing. This software does exactly what we need for our business.

Review Source

NS

Nasim S.  
HR Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "UAttend review "

April 4, 2019

5.0

Overall my experience has been good.

Pros

I like the customer service and reports.

Cons

We are in California and I think the lunch premium and lock out for lunch function is not practical for employees.

Review Source

CN

Cindy N.  
Owner  
Retail  
Used the software for: 2+ years

### "Great product - highly recommend"

September 13, 2019

5.0

I've been with Uattend for over 5 years, through upgrades and changes and I've never had interrupted service or anything crazy like other software vendors. They are a pleasure to work with and make my job easy!

Pros

It's ease of implementation and use. There was literally no training time needed.

Cons

I was going to say no phone app but I'm wrong there is an app!

Switched from

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Changed payroll platforms

Review Source

DB

Daniel B.  
practice manager  
Medical Practice  
Used the software for: 2+ years

### "Easy"

April 2, 2019

4.0

same as above

Pros

I like that the newer units, you can download employees finger prints and info.

Cons

I wish the older units were able to be updated and configured to be more like the newer units

Review Source

IB

Irene B.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "GREAT CUSTOMER SERVICE"

April 9, 2019

5.0

Customer service on the IM chat has been wonderful. .....

Pros

I LIKE THE IM CHAT I DO NOT HAVE TO CALL IN AND TRANSFERRED TO THE RIGHT DEPARTMENT TO GET HELP!!!

Cons

nothing everything is very user friendly

Review Source

TT

Timothy T.  
CFO  
Photography  
Used the software for: 1-2 years

### "Excellent for the price and customer support is great!"

November 13, 2019

5.0

Pros

Love the efficiency in the timecards especially the thumbprint software

Cons

Software can be tedious to install but once it's set it works incredibly

Review Source

hD

harsh D.  
HR  
Medical Practice  
Used the software for: 2+ years

### "Easy to use software"

April 10, 2019

4.0

Pros

Software is very easy to use, understandable and self explainable.

Cons

Sometimes, the accrued hours work even if we have set a maximum rule for the same. We have to edit this manually.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.