# Page 4 | uAttend Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is uAttend the right Time Clock solution for you? Explore 455 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/126444/uAttend/reviews --- uAttend 4.5 (455) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of uAttend ## Showing most helpful reviews Showing 76-100 of 455 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use cW cristian W. manager Automotive Used the software for: 2+ years ### "easy for employees to use" October 6, 2023 5.0 Pros easy for the employees & eliminates any questions about hours worked Cons nothing we're very happy with it and all the features we use Review Source VR Verified Reviewer CFO Graphic Design Used the software for: 6-12 months ### "Very happy I found this software! " April 9, 2019 5.0 Pros This software was the answer to a lot of issues we were having with time tracking. It has given our employees the right amount of freedom to make time tracking less of a chore while maintaining our ability to monitor the use of the software. Our employees have been much more reliable about tracking their time and we have the confidence that our records are accurate. Cons As with all software there are always tweaks being made to improve them and that is true with uAttend. The tweaks that have been made have been very helpful but there is still room for some improvement. For example, I wish that from the dashboard you could click on the name of a user under the Punch Status box and go right to their timecard. The app is also a bit basic so I am looking forward to the update that is coming soon to see what changes have been made. I also wish there was a calendar feature on the dashboard where you could see if there are any holidays or time off requests coming up. Review Source DL Dusty L. Lead Medical Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Love It!" December 21, 2022 4.0 I use this software daily Pros Easy set up , Bio imprint, easy to use, the unit it self is nice to look at and professional looking Cons Lack of good reporting- some EDD reporting I need is not available in the software. Reason for choosing uAttend the looks and features Review Source GS Garrett S. IT Manager E-Learning Used the software for: 2+ years ### "Great Time Tracking Out of the Box" April 2, 2019 4.0 For what it is for a small to medium-sized company, it offers a great solution for time tracking your staff whether you use the card or biometric scanners. Pros The solution is just easy to unpack and get working. There is a lot of detail you can get into, and new features are UI changes are consistently implemented, but you can get started with minimal effort. Chat support is also easy to reach and very helpful in learning about the software and working through issues. Cons Some features or functionality seem obvious but are missing or in development. Would be nice to have an "upvote" system where we can collectively vote on new features and see what's in the pipeline for development. Review Source SQ Selina Q. HR Specialist Farming Used the software for: 2+ years ### "Overall great but needs some improvement" April 2, 2019 4.0 UAttend has allowed us to keep better track of our labor and limit the abuse of falsifying time cards. Pros I like the simplicity of it. It is very easy to read and understand. Cons You are very limited on what kind of reports you can run. Even though it has the option to mark an employee absent, you can not run a report on absences. Also if you have employees who transfer departments and the automatic lunch deduction is on, it wont calculate the over time correctly which is a big problem. Iv'e spoken to uAttend support multiple times about it and they have also confirmed they have received multiple complaints about that problem but they have done nothing to fix it. Review Source MW Martha W. Director/Finance Accounting Used the software for: 1-2 years ### "The best product to use." December 21, 2022 5.0 I can keep tract of my employees punches and when their are absent from work. Pros I can keep track of the employees absents. Also is an easy way of controlling the punches Cons Their is nothing that I least about this product, is the opposite I love this product a lot. Reason for choosing uAttend I saw how easy is was going to be for my employees. Review Source AB Amanda B. VP of Finance Facilities Services Used the software for: 1-2 years ### "Satisfied with uAttend" December 20, 2022 5.0 We love the mobility of the uAttend system and the trust I have in the system. Pros The best feature of uAttend is the ease of setup and the affordable pricing. Cons There could be more features or updates and also the price has gone up annually. Review Source AS Arlene S. Office Manager Warehousing Used the software for: 2+ years ### "uattend" January 12, 2019 5.0 Pros Makes punching in and punching out easy and accurate. I oversee the office so it's important to keep track of time stamps of when everyone starts their day and ends their day. This makes my life easier. Cons Sometimes it has a hard time reading thumb prints. Review Source Response from Workwell Technologies January 16, 2019 Hi Arlene, First of all, thank you so much for your positive feedback and for taking the time to post this review. It's great to hear the ways uAttend makes your job easier. For optimal fingerprint scanning, wipe the scanner surface clean with a soft, lint-free cloth from time to time. If you ever need help with your device, feel free to reach out to customer support seven days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com Brian W. Quality Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Attendance Tracking" July 17, 2019 5.0 Pros Multiple platforms can be used for staff to clock in, including card; finger print and facial recognition. All staff at all locations can be logged in and out of work with the Smartphone App adding even more flexibility. Holidays can be booked by staff and approved by management. Cons It is a little clumby when staff book holiday and its approved but they later cancel the holiday booking. Review Source CH Cindy H. General manager Retail Used the software for: 2+ years ### "Ease and customizable..." April 11, 2019 5.0 This system has help our book keeping & inventory record keeping much easier & allows for quicker check outs with preset pricing on most items. We have been satisfied with the overall performance of this software. Pros This program is very customize-able for our unique business of services & products, which helps us track both inventory or services provided by a particular practitioner. I also like the fact that I can check daily reports from my desktop computer or reprint journals at anytime. Cons Finding categories can be slower than other systems with different screen set-ups, yet that can be attributed to how MANY categories of products & services we offer. Review Source JD Jim D. Sales Warehousing Used the software for: 2+ years ### "uattend" January 18, 2019 5.0 Pros This is what we use to punch in and out when we get to the office. It works well and is a lot easier than punch cards. Cons thumb print scanner can be sensitive, but thats OK. Review Source Response from Workwell Technologies January 24, 2019 Hi Jim, Thank you so much for your positive review! It's great to hear things are going much better since upgrading your time and attendance to uAttend's cloud-connected solution. I bet you don't miss those punch cards. Try to wipe your scanner clean from time to time with a dry lint-free cloth and it should help with sensitivity. Please don\`t hesitate to reach out in the future if you have any questions or need assistance. We're here for you 7 days a week. Warmly, The uAttend Team Text: (760) 278-6623 Call: (800) 518-8925 Email: Support@trackmytime.com TI Tara I. owner Automotive Used the software for: 1-2 years ### "very happy with simple" December 21, 2022 5.0 Really like it!! Pros super easy for employees to clock in and out. Super easy for me to keep track and makes running payroll super simple. Cons I dont have any complaints. The program does exactly what I need. Reason for choosing uAttend The employees can clock in and out at the machine and I can keep track from home. Review Source CN Cindy N. owner Restaurants Used the software for: 2+ years ### "Texting orders" April 5, 2019 4.0 The support has been awesome when we have had a problem. Pros Most of the system has been a asset to our newly opened small sandwich shop. Really like the texting and so do our customers. Cons The fact that their is NO warning noise or a flash going across the screen has been a real issue for us. I contemplated on taking this option off, the only problem is, our customers that use it will miss it. Also our menus and signs in front of our building display the number as well. This really needs to be updated and addressed. Cell phones give a warning for a text, why doesn't this texting option. Please try to address this!! Review Source VR Verified Reviewer GM Hospitality Used the software for: 2+ years ### "Works for us" April 10, 2019 5.0 Overall, uAttend has worked out for our business. The hardware, the actual punchclock, leaves a LOT to be desired. We have two which are constantly freezing or does not recognize fingerprints. It is so bad sometimes that we ended up having to give everyone a clock in number which defeats the purpose of the fingerprint safety feature. We had one replaced because of issues but the same problems with that one as well so it must be an issue with all of them. Beyond that, it has been a great platform. Pros Easy to use and modify punches, allows multi-department punches, accessible from anywhere. Cons There are a few limitations to reporting that keep us from being able to directly pull what our payroll processor needs Review Source VR Verified Reviewer supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "uattend review" April 4, 2019 4.0 Pros fairly easy to use mobile app for clocking in and out with available geofence web based Cons the group punch feature is lacking..... group punch allows you to select employees and then add notes/punch in / punch out etc for everyone that you selected but it only allows one group at a time.. so if you have to add the same thing for 10 people in 3 different work groups (adding a note that you authorized overtime for the employee) then you have to go to each work group, select the employees then add your notes.. you need to do this for each work group, so basically your doing the exact same task 3x, when you should be able to select all employees from all work groups or however many you want from each individual work group and do the task 1x. Review Source Jessica A. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "A Positive Change" December 5, 2019 5.0 Pros I liked that this system was as close to plug-and-play as we would get. It is easy to register new employees and deregistered old employees. It is also easy to sing in to the online system and correct information when necessary. It's affordable and gives easy to read information for payroll. Cons There aren't many things I didn't like about this software. Sometimes it will delay registering a fingerprint and that can be frustrating. It's usually due to a dirty finger, screen, or too many touches within a certain amount of time. Nonetheless, there was nothing about it that is a dealbreaker. Review Source LH Linda H. Manager Food & Beverages Used the software for: 2+ years ### "Easy to use and set up" April 2, 2019 5.0 Employees can't have others punch in and out for them. The reporting aspect allows me to avoid having piles of punch cards. I can look back and see in the past years how many payroll hours are clocked in. Pros Ease of set up. Reports are quick and easily customized. I decide what feature I want to allow employees to use. In our case no remote access. Cons Sometimes the finger print will not capture. I think it might be due to the employee having worked doing dishes and this somehow interferes with the ability to read the finger? Not sure but for the most part that is my only complaint. But I just have to manually enter it later. Review Source SS Susan S. Controller Retail Used the software for: 1-2 years ### "Employees, Managers and Administrators love this product! 5 STAR" April 4, 2019 5.0 This was great value for the money. Very reliable software and easy to train and use. We use a biometric scanner as well as PC punch at our stores. This was the easiest to setup and get started of any I have used in the past. Easy to correct and the visibility to who is in and who has missed punches saves tons of time. The reports are great - just waiting for a more robust scheduling program and then the product will be perfect. It's already something I rely on so much and it has made timekeeping so much easier and more accurate than our old systems. Thank you uAttend - keep up the good work. Pros Ease of setup, east of use, portability for both managers and employees. Cons Can't wait for the upcoming Scheduling Software to come available. We are in desperate need of this as the Excel spreadsheet for scheduling by department is cumbersome and fraught with errors. Review Source Tina C. Office Manager Medical Practice Used the software for: 2+ years ### "Online time clock" April 21, 2019 4.0 I'm happy with it Pros I am able to take care of both offices from same log in. My staff can look at there sheets but not edit. Cons It is very sensitive to fingerprints. Wish there was a back up option Review Source VD Valisa D. Owner Education Management Used the software for: 1-2 years ### "Watch your account" November 5, 2019 1.0 I do not like the way they ripped me off Pros The time clock was simple to use once I set it up Cons The connectivity using this product was horrible. I purchased an extender for my modem and sat it right next to the time clock, and it still went down frequently. In addition to this, the company billed me for 3 accounts and KNEW I only utilized one of them. They claimed they sent an email with this information which I didn't receive, but never stopped billing me until I cancelled and discovered I was still being billed. If it had been a situation where my account didn't allow the charges, I bet they would have really made an attempt to contact me. I wouldn't recommend this to ANYONE Review Source AM Allenette M. HR Director Religious Institutions Used the software for: 2+ years ### "Hey, I forgot to clock out" April 2, 2019 4.0 Time card hours are totalled and ready for payroll. I use Uattend to calculate accrued sick leave. I can't get QuickBooks to work for this application. Vacation accrues also. Employees can see on their time card, hours available. Pros Easy to setup, fairly easy to use and chat is always available. I do like the new ability to look back on time card dates, instead of hitting the back arrow a hundred times. Cons It needs to be more report friendly. Data captured should be available for a report. Key strokes needed to correct a time card could be condensed, i.e. you have to position the cursor every time you start. Review Source KF Kelly F. Bookkeeping/hr assistant Warehousing Used the software for: 1-2 years ### "Basic Needs met" April 2, 2019 3.0 Overall id say it is easy to use and functionality of it is just fine. The customer service has been quite helpful when needed and responses happen in a timely manner. Pros What i like most about the software is the ease to set up new employees and how easy it is to clock in and out. There are a lot of reports you can print out as well. Cons I like least is how some of the terms used on the website are not accurate to what we use them for. Such as "hours worked" is not true hours worked. it includes lunches that are not working hours. Also online after the update you have to scroll a lot more to view all punches. Also the actual punch machine is hard to read because there are no indication of what button to push unless you know the coding. Review Source CD Cynthia D. Office Manager Automotive Used the software for: 2+ years ### "Product review" December 20, 2022 5.0 Pros Product is easy to use. Reports are simple to pull with no frustrates. Cons Haven't found anything that we do not like. Review Source JM Joanna M. Social media/Telephone monitor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "uAttend Review" April 9, 2019 4.0 Working with uAttend has been a new experience for me and the learning aspect of it is very simple. I have only been using it myself for a little over a month and have not had an issue. The online chat assistants are so very helpful when I do have a question. They have helped me a lot in accomplishing what is expected of me in my daily duties. Pros The ease of logging in hours when there is a missed punch is a breeze. We have that issue a lot with our men working out in the field. Cons I haven't found any dislikes at this point. Everything seems to be spot on. I am still new to this and learning the whole sysytem. Review Source BO Bland O. Owner Staffing and Recruiting Used the software for: 2+ years ### "Keeps basic time but not much more...........Not recommended for off site use" April 3, 2019 3.0 I always get the feeling from customer support that this is the software it is and if you don't like it well we might get around to fixing it, maybe. When I was trying to solve one big problem (offsite clock/user maintenance) I was given a solution that after purchasing additional hardware still did not fix the problem. That was pretty frustrating. Pros Relatively inexpensive, easy to get started Cons Pretty inflexible, some areas not well thought out. Everything is a "future enhancement". Remote clocks not manageable from HQ, this is probably my biggest beef and why after 6 years I am looking for a replacement. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.